Jobs at Djinni

ARRISE is a leading game developer providing player-favourites to the most successful global brands in the iGaming industry.

Powering up new possibilities of play through one single API, ARRISE offers a multi-product portfolio of award-winning slots, live casino, bingo, virtual sports, sportsbook and more, available in all major regulated markets, languages and currencies.

Driven by a persistence to craft immersive experiences and responsible thrills, ARRISE's global team consistently deliver best-in-class services with a dedication to create games that players love time and time again.

RNG Customer Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They analyze all incoming requests, perform basic troubleshooting, and provide solutions and responses to customers. The primary goal of the Customer Support Engineer is to ensure customer satisfaction. RNG Customer Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

Primary responsibilities:

- Respond to customer inquiries and support requests promptly and professionally.

- Identify, troubleshoot, and resolve technical issues (within the scope of their knowledge and responsibilities) faced by Operators or their clients.

- Conduct analysis and analytics of the requested information.

- Report bugs, malfunctions, or any unpredictable behavior of the software.

- Provide step-by-step guidance and instructions to customers to resolve problems.

- Collaborate with cross-functional teams, such as account managers or technical support, to escalate and resolve complex issues.

- Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

- Help Support peers with day-to-day tasks and professional development by sharing knowledge.

- Improve and keep up-to-date knowledge about the product, current support workflows, and procedures.

RNG Customer Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

Proficiency requirements:

- Bachelor's degree (or equivalent work experience).

- Proven experience in customer service or related roles.

- Strong problem-solving and analytical skills.

- Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

- Proficiency in using ticketing systems, CRM software, and other support tools.

- Knowledge of Microsoft 365 tools (MS Teams, Microsoft Word, SharePoint, etc.).

- Ability to work independently and as part of a team in a fast-paced environment.

- Strong time management and organizational skills with the ability to prioritize tasks effectively.

- Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

- Multitasking. Customer Support Engineers should be able to handle multiple customer inquiries simultaneously or juggle various tasks. They should be able to multitask efficiently, prioritize tasks, and manage time effectively.

- Tech-savvy. They should be an advanced PC user, being able to easily learn to work with any new tool or technology by using common guidelines and knowledge bases.

- English level: Upper-Intermediate or higher.

- Ukrainian proficiency

Company offers:

- Fully remote work or work in a friendly team in a modern office.

- Unlimited coffee, snacks, and fruits.

- Health insurance.

- Free English language training.

- Gym membership.

- Real Agile.

- Competitive salary level.

Join our team as a Sales Manager in Europe and take your career to the next level. You will report directly to the Head of Operations and lead the process of finding, building, and closing profitable deals for the company.

You will enjoy a dynamic experience that will challenge your skills, support your development, and give you meaningful work from day one. You will also have the opportunity to interact with senior managers and make your voice heard.

We are looking for someone who is passionate, driven, and ready to make an impact. If this sounds like you, apply now and become part of our success story.

YOUR MAIN DUTIES:

- Work closely with the Line Manager to set up quarterly and yearly targets for the Advertising team and ensure those goals are met or exceeded

- Build and maintain excellent relationships with top advertisers (CPI/CPA/CPL) and provide them with market-specific advice and global best practices

- Negotiate contracts and identify new opportunities with existing and potential advertisers

- Create and share regular reports, analysis and forecasts on campaign performance and margin

- Represent the company at international industry conferences and networking events

- Mentor junior level staff and provide them with training, information and advice

- Work with the Affiliate Team to unlock new revenue streams (CPI/CPA/CPL/…)

- Develop and execute new business strategy and pipeline aligned with revenue targets

- Maintain an efficient CRM database with up to date Advertisers information

YOUR ATTRIBUTES:

- English fluency is a must

- 3+ years of prior experience in Sales, Business Development and Affiliate Marketing

- Excellent knowledge of different traffic types and their effect and results over different products, knowledge of CPA, CPL, CPI business models

- Proven track record of exceeding sales quotas in a fast paced, quota driven environment

- Drive sales initiatives and negotiate deals to secure profitable partnerships, meeting and exceeding revenue targets and KPIs

- Experience working with affiliate tracking platforms i.e Affise, HasOffers, Cake or Voluum

- Excellent sales, negotiation, decision making and problem solving skills

- Positive outlook and ability to influence and persuade others in a positive manner

- Ability to build reports and tables in Google Sheets and Excels

- Ability to manage, grow & coach internal junior team members

** WHAT WE OFFER:

- An environment with high energy, flat hierarchy, positive attitude, and growth you would expect from a startup coupled with all of the security and benefits of an established company

- Competitive salary and flexible work life balance

- Paid annual leave and sick leave

- Fun team building activities including annual company trip, parties and other benefits

- To work in a role that has a global scope for a company that has an international presence

- An inclusive environment of friends who happen to work together

And much more

As an Affiliate Manager, you will lead the online sales strategy for AdStart Media's Affiliate Program. You will recruit and manage top affiliates, build strong relationships with them, and optimize their performance. You will also use your online marketing expertise to implement best practices and drive results.

You should have a solid background in affiliate marketing and a passion for growing our business. This is not just a resume filler, but a dynamic opportunity to unleash your potential, learn from senior management, and make an impact from day one.

YOUR MAIN DUTIES:

- Finding and recruiting top affiliates and publishers in relevant niches

- Developing and maintaining strong partnerships with key affiliates and networks

- Setting and managing revenue growth goals on a monthly, quarterly and annual basis

- Achieving or exceeding monthly revenue and profit targets

- Negotiating various payout models with affiliates, such as CPA, CPL, CPS

- Consulting with affiliates regularly to help them optimize their performance and promote additional products/ services

- Researching and analyzing industry trends and opportunities

- Training and mentoring junior staff members

- Analyzing reports and feedback to improve strategies and campaigns

- Collaborating with the product development team to identify and promote high-performing offers

- Screening affiliates for fraud prevention

- Traveling to trade shows to network and close deals

YOUR ATTRIBUTES:

- English fluency is a must

- 3+ years of prior experience in Media or Affiliate Marketing

- Excellent knowledge of different traffic types and their effect and results over different products, knowledge of CPA, CPL, CPI business models

- Proven track record of exceeding sales quotas in a fast paced, quota driven environment

- Excellent sales, negotiation, decision making and problem solving skills

- Experience working with affiliate tracking platforms i.e Affise, HasOffers, Cake or Voluum

- Highly organized and exceptional time management

- Positive outlook and ability to influence and persuade others in a positive manner

- Ability to build reports and tables in Google Sheets and Excels

- Ability to manage, grow & coach internal junior team members

** WHAT WE OFFER:

- A workplace with high energy, flat hierarchy, positive attitude, and growth you would expect from a startup coupled with all of the security of an established company

- Flexible work life balance

- Opportunity to travel and work from a variety of office locations

- Competitive remuneration package (base + bonus component)

- Individual tailor-made career progression plan

- Multitude of employee training programs

- Team-building activities

We are looking for a Team / Tech Lead Python Developer for a stable long-term project.

Must have Python: website scraping, FastApi, Websockets, asynchronous programming, object-oriented programming. 

Databases: SQL server, Redis

Fluent English

Great communication, team player, hard worker, having sense of urgency

Working hours Israel - from Sunday to Thursday, Friday Saturday days off 

Sometimes, needs to fix bugs during nights or weekends, depending on the level of code - the better level, the fewer issues

The project is about collecting and processing data for sports games, to provide data as a service for other services.

It's a data-collecting and processing platform, there are a lot of parsing and scraping tasks.

We are an outstaff company, working with a client for a long time, looking for a new team member to make the team stronger.

SoftPlus Ukraine is software development company based in Ukraine. We work with companies of various sizes and phases of maturity. Our team is composed of highly skilled professionals who are passionate about technology and constantly strive for excellence.

We are currently looking for a Trainee/Junior Full Stack Angular/.NET Developer to join our dynamic team and contribute to a web-based project for our customer. The application is built using Angular, .NET Core (EF Core), and MS SQL. Our team is composed of talented and motivated professionals working remotely from various cities and countries worldwide.

Tasks:

Fix software bugs or issues in the codebase;

Work on the front-end development of web applications, including designing and implementing user interfaces;

Assist in maintaining databases, writing SQL queries, and optimizing database performance;

Review and provide feedback on code written by more experienced developers to learn best practices and coding standards;

Refactor existing code to improve its efficiency, readability, and maintainability;

Collaborate with senior developers on coding tasks to learn from their expertise.

Requirements:

Finished or unfinished Bachelor’s degree in Computer Science or a related field

Strong knowledge of software development theory and best practices

GitHub (or any other platform) with pet projects written in C#

OR/AND

Non-commercial experience with .Net Core (EF Core, MVC OR Onion Architecture OR CQRS) and SQL databases

English level B1+

Adjustable full time working schedule 12:00 - 20:30 (30 minutes lunch), Mon-Fri.

Repeatative meetings during working hours

Excellent analytical and problem-solving skills

Strong communication and teamwork abilities

Would be a plus:

Experience with Angular (or any other JS) framework

We offer:

4 weeks paid Probation Period before hiring

Opportunities for professional growth and career development

Friendly and supportive work environment

Exciting projects with the latest technologies

Chance to work with a talented team of professionals

If you are passionate about software quality and want to take your skills to the next level, we would love to hear from you! Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects.

Hi, I’m Alex, CEO at PAXLE — an international group of ADTech companies. Grantoro project works in Performance Marketing in Dating and Sweepstakes industries. 

I’m actively seeking a talented Affiliate Manager in dating team to join our team. The ideal candidate should be able to work under deadlines and manage time effectively, take initiative and respond with enthusiasm to new tasks, be open to new experiences, and continuously improve their skills.

This is a cool opportunity to implement ideas that will give you the best experience. I am waiting for your resume :)

Requirements:

• Experience: 1+ years in affiliate marketing, preferably within Dating or Sweepstakes niches.
• Industry Knowledge: Solid understanding of traffic sources (push, pop-under, Facebook, UAC, etc.), payment models (CPC, CPA, RevShare, etc.), and affiliate program mechanics.
• Analytical Mindset: Strong grasp of metrics like ROI, LTV, and other performance indicators.
• Technical Skills: Familiarity with tracking platforms like Voluum, Everflow, or similar.
• Communication Skills: Strong negotiation and interpersonal skills to manage high-level partnerships.
• Initiative: A proactive approach to problem-solving and identifying growth opportunities.
• Language Proficiency: Upper-intermediate English for seamless communication with international partners.

Key responsibilities:

• Publisher Acquisition: look for new publishers, work with existing ones to drive traffic, conclude profitable contracts, and develop long-term relationships.
• Traffic Management: Work with various traffic sources, including push notifications, pop-under ads, Facebook, UAC, SEO, and others.
• Performance Optimization: Monitor affiliate campaigns, analyze metrics( CPA, CTR, CPL, CPV, CPC, RevShare, ROI, LTV), and optimize for maximum results.
• Relationship Building: Maintain high-level communication with partners, ensuring long-term and mutually beneficial cooperation.
• Fraud Monitoring: Ensure traffic quality and detect any fraudulent activity.
• Tool Expertise: Work with traffic tracker Affise and personal platform to manage and assess campaign performance.
• Market Insights: Stay updated on trends, competitors, and innovations in affiliate marketing

What we offer:

• Remote work in Ukraine or from abroad;
• Medical insurance;
• Over 30 days off throughout the year (20 working days of vacation + public holidays) and 10 sick days;
• Corporate English courses;
• A MacBook for convenient work;
• Salary linked to the current exchange rate;
• Reasonable and loyal management;
• Team-building activities, knowledge sharing, and many interesting initiatives within and outside the holding company.

Expectations:

Strong skills in Delphi developing

Teamwork and excellent interpersonal communication skills

What we offer:

Remote and flexible work schedule

Friendly team, absence of bureaucracy, quick resolution of any issues

3 Sick Day per year

B2B contract

20-33 $ /hour

The Role

We’re looking for a Senior Software Engineer with strong Java expertise to join our remote engineering team. You’ll work on scalable Java applications, tackle complex technical challenges, and contribute to our data structures and algorithms.

Key Responsibilities

• Work on product features and impact customer experience
• Develop and maintain our Java Spring-based platform for a quickly scaling business
• Collaborate with a distributed team of highly skilled engineers
• Contribute to the architecture and design of our growing platform
• Ensure code quality, performance, and scalability

Requirements

• Strong Java experience (6+ years) 
• Proficiency in Spring Framework (Spring Boot, Spring Cloud, MVC, Security), ORM frameworks (JPA/Hibernate)
• Experience with Relational & NoSQL databases.
• AWS knowledge, including ECS, EC2, RDS, Lambda, S3, IAM, CloudFormation, CloudWatch, etc.
• DevOps skills in AWS provisioning, operations, and management.
• Strong problem-solving skills and attention to detail.
• Ability to work independently in a remote setting.
• Fluent English communication skills.

Nice to Have

• AWS Certification

Requirements:

- Proven experience with Ruby/Rails development (8+ years).

- Strong problem-solving skills and attention to detail.

- Ability to work effectively in a collaborative team environment.

- Excellent communication skills.

We offer:

• Attractive financial package

• Challenging projects

• Professional & career growth

• Great atmosphere in a friendly small team

• Flexible working hours

We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.

Our achievements include 11+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

We are actively expanding and inviting an Affiliate Manager to join our team, who will have complete freedom in decision-making and implementing his ideas.

What we expect from you:

- 1+ year of experience in the gambling vertical (must be recent, within the last 6 months)
- Strong skills in traffic analysis
- Proficiency with Google Docs and large spreadsheets
- Deep understanding of CPI, CPL, CPA, CPM, ROI metrics 
- Experience working with various traffic sources
- Proven success in partner acquisition across FB, YouTube, ASO, In-App (case studies required)
- Experience running landing page tests and working with conversion optimization
- Familiarity with all payment models
- Ability to set up Web IDs and postbacks

- Knowledge of English or other languages will be a plus.

Your responsibilities will be:

- Constantly connect new partners and track the work of all involved partners, achieve and improve conversion rates, because you know exactly how to work with CPA traffic - your main task;

- Attract new partners through various channels and conclude agreements with them on the CPA model;

- Manage our own affiliate network: provide feedback and promotional materials to improve our product, as well as monitor reliable information about our product on their sources, promote our product to the TOP rankings and constantly look for methods to increase traffic;

- Analyze the financial performance of the involved partners;

- Test and analyze new partners, campaigns, and ads to maximize profitability;

- Systematize all elements of your work to grow faster and increase partner traffic;

- Report to the management on the results of work.

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀

We are in search of a Support Specialist who prioritises customer satisfaction to become a valuable addition to our team. The Support Specialist will provide assistance to external users for multiple company products and conduct testing of applications and features. The ideal candidate should possess extensive technical support expertise or IT support background and be proficient in both spoken and written Portuguese, as well as possess excellent communication skills in Portuguese and English (required).
 

Responsibilities and Duties:

● Delivering technical support to end users.

● Diagnosing and resolving common issues.

● Demonstrating understanding of the solutions' architecture.

● Conducting real-life simulations to ensure smooth operations.

● Testing and evaluating new features.

● Employing creative problem-solving techniques.

● Escalating unresolved issues to the relevant internal and external teams.

● Creating support articles and documentation.

Requirements:

● Extensive experience in resolving technical issues and conducting diagnostic assessments.

● Understanding of operating systems, networks, and web browsers.

● Excellent written and verbal communication skills in in Portuguese and English.

● Motivated to improve technical skills continuously.

● Ability to learn quickly and grasp technical concepts rapidly.

Advantage:

Prior experience in Customer Support.

Personal Attributes:

● Kind and patient attitude.

● Desire to achieve effective and high-quality results.

● Ability to work effectively in a collaborative environment.

● Ability to be flexible and adapt quickly to changing business needs.

We are looking for an endpoint/workstation support engineer to support multiple mixed MacOS/Windows/Lin remote working environments. You should maintain a high level of user satisfaction, as well as properly document your work.

Your primary tasks will include:

* Enduser remote support for agents installation

* AV alerts investigation

* Ensuring security compliance policies are in place (e.g. full disk encryption, firewall)

* Implementing updates on agent installation packages whenever new version arrives

* Testing of Windows/Win/Lin endpoint agent updates

The candidate should have a proof records of successful projects in the following areas:

* support of AV/EDR/VPN and other security agents on multiple platforms

* Intune MDM

* Apple Business Manager

* Windows, MacOS and Linux endpoint support

* Basic Unix shell and Powershell scripting

* MS Graph API and other REST API basic experience

* Windows and MacOS troubleshooting with the aid of Sysinternals tools and different set of MacOS tools (netstat, lsof, vmstat, top, dtruss, etc.)

* Fluent English

* Teamwork and problem solving mind

* Compliance framework basic awareness (ISO27001/PCI-DSS/HIPAA etc.)

* ITIL and IT service basic awareness and ability to write end-user documentation/procedures/instructions

A big plus if have all or any of the following:

* Microsoft Intune certification or other Microsoft Security/Endpoint certificationi

* Any AV vendor certification

* Any security related certification (e.g. ISO27001LA, CISSP, CISA)

Job Responsibilities:

• Collaborate closely with the Product Owner to document business requirements.

• Manage pre-project and development phases effectively.

• Assist Project Managers and development teams by clarifying and validating requirements.

• Identify potential risks, issues, and challenges, and propose mitigation plans to overcome obstacles.

Requirements:

• Minimum 3 years of experience as a Business Analyst

• Proficiency in working with artefacts such as Feature Lists and SRS.

• Upper-Intermediate proficiency in English.

• Strong analytical and communication skills.

• Knowledge of Excel, JIRA, Confluence, Figma, Miro or Visio

Nice to Have:

• Previous experience in working on projects from inception.

• Background in Fintech,

Responsibilities:

Oversight of a team of business analysts

Comprehensive understanding of the software development lifecycle;

Creation of functional documentation, including requirements and fit-gap analysis;

Active participation in discussions related to requirements, design, and estimation;

Collaboration with software development and business teams throughout the entire development life cycle to enhance usability and efficiency;

Verification of system usability through extensive interface, workflow, and use-case test execution;

Acquisition of in-depth knowledge of the system to effectively apply its functionalities to meet customer needs.

Prioritization of epics/tasks

Required background and skills:

Minimum of 5 years as a Business Analyst, with at least 2 years in a lead role

Proficiency in working with tools such as Confluence, Jira, Figma, Axure, Creatio, or other diagramming (workflow diagram), Miro

Experience in the banking domain

Mandatory upper-intermediate English language proficiency

Strong problem-solving, analytical, and investigative skills

Effective communication, presentation, and negotiation skills, with the ability to provide clarity to both customers and development teams

Knowledge of various business analysis activities across the entire software development life cycle, as well as SCRUM methodologies and requirements elicitation techniques

Enthusiasm for analysis, research, investigations, writing, and continuous learning

A team player with a focus on driving results over processes

Willingness to take ownership and make timely decisions.

Responsibilities:

• Collaborate closely with the Product Owner to document business requirements;

• Provide support to the Project Manager and development teams by clarifying and validating requirements;

• Identify potential risks, issues, and challenges, and propose mitigation plans to overcome obstacles;

Requirements:

• Possess 1+ year of experience in roles such as Business Analyst or QA;

• Demonstrate a strong analytical background and critical thinking skills;

• Exhibit strong organizational skills and meticulous attention to detail;

• Ability to excel in a fast-paced, high-volume, and deadline-driven environment;

• Pay strong attention to detail and possess excellent written and communication skills;

• Familiarity with artifacts such as Feature Lists and SRS;

• Knowledge of Excel, JIRA, Confluence, Figma, Miro or Visio

• Upper-Intermediate proficiency in English;