Jobs at Djinni

Team in UA is looking for a Head of Support to own and lead a customer support and live operations team. This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for building, managing, and continuously improving a 24/7 support team that delivers world-class service to our customers and partners.

This is a hands-on leadership role. You'll set the strategy and standards for support operations while staying close enough to the work that you can step in during critical moments. You'll be the person accountable for meeting our support SLAs and ensuring that when live events are on the line, our team delivers. 

This is a full-time position requiring the successful candidate to work 5 days a week, 8 hours a day, from our office. Time-to-time this position may require overtime work. 

Responsibilities

• Lead and manage the support organization, including Support Shift Leads and Technical Support Agents
• Build, grow, and develop the support team with a focus on hiring, onboarding, coaching, and performance management
• Establish and maintain the shift rotation to ensure consistent 24/7 coverage
• Define, document, and enforce support processes, playbooks, and best practices
• Own platform and response time SLAs: tracking, reporting, and ensuring we meet our commitments
• Step in to cover shifts as needed during periods of high demand, incidents, or team gaps
• Work cross-functionally with engineering, integrations, and commercial teams to manage escalations and drive performance and process improvements
• Identify operational risks and opportunities, surfacing insights from support data to inform product and business decisions
• Establish feedback loops between support and engineering to address recurring issues and improve platform reliability

• Champion a culture of accountability, continuous improvement, and customer-first thinking

   

Requirements

• Proven experience leading a technical support or live operations team, ideally in a 24/7 environment
• Track record of building and scaling support functions including hiring, training, and developing team members
• Strong understanding of SLA management, including defining metrics, tracking performance, and driving accountability
• Experience working cross-functionally with engineering, product, and commercial teams
• Comfortable with technical concepts and able to engage credibly on streaming, APIs, and integrations
• Excellent communication skills, able to represent support at a senior level internally and externally
• Highly organized with strong operational instincts and attention to detail

• Willingness to be hands-on when the situation demands it, including covering shifts

   

Nice to Have

• Experience in live streaming, video delivery, sports broadcasting, or betting platforms
• Familiarity with support tooling, ticketing systems, and incident management platforms
• Background in platform-as-a-service or B2B2C business models

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

Team in UA is looking for a Support Shift Lead to lead a shift for our on-shift technical support team.This role is for a team supporting one of Team in UA's clients, DSC Video. You'll be responsible for keeping live operations running smoothly, ensuring nothing falls through the cracks during shift handovers, and serving as a bridge between our support function, engineering teams, and customers.

This role requires someone who thrives in fast-paced, high-stakes environments - live sports don't wait, and neither can we!

This is a full-time position based in our office, requiring successful applicants to work a fixed shift schedule to ensure 24/7 coverage.

Responsibilities

• Lead and coordinate a shift on our 24/7 support team, managing workload distribution and ticket allocation 
• Own shift transitions, ensuring comprehensive handovers so no open issues are lost between shifts
• Provide first and second-line technical support to customers, including troubleshooting live streaming issues and answering integration questions
• Escalate complex technical issues appropriately and track them through to resolution
• Communicate proactively with customers during live events and incidents
• Provide feedback to the Support Manager on team performance, process improvements, and training needs
• Collaborate with engineering teams to surface feature requests, operational pain points, and recurring technical issues

• Document incidents, resolutions, and emerging patterns to improve team knowledge and response times

   

Requirements

• Experience in technical support, preferably in live streaming, video delivery, or SaaS environments
• Previous experience leading or coordinating a team, even informally
• Strong troubleshooting skills and comfort with technical concepts (APIs, streaming protocols, integrations)
• Excellent written and verbal communication skills
• Ability to stay calm and decisive under pressure during live events
• Comfortable working rotating shifts as part of a 24/7 operation

• Highly organized with strong attention to detail, particularly around handovers and documentation

   

Nice to Have

• Familiarity with live video streaming infrastructure (HLS, RTMP, CMAF, CDNs)
• Experience with ticketing systems and support tooling

• Background in sports broadcasting or betting platforms

   

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

At BeHard, we believe extraordinary results require extraordinary commitment. Our mission is to build world-class products that transform lives - through discipline, challenge, and action. BeHard has previously ranked Top 2 in Canada in Health & Fitness and Top 20 globally.

We’re looking for a proactive, ambitious Customer Support Specialist who will deliver excellent support to BeHard users and play a key role in scaling this function.

What You’ll Do

• Communicate with users through written channels only (email, chat, social media), advising them on BeHard products and features, and handling feedback and complaints.
• Identify user issues, investigate root causes, gather relevant details, and work closely with QA and engineering teams to drive resolution.
• Collect, analyze, and pass user feedback to the product team to help improve the product.

About You

• 6+ months of commercial experience as a Customer Support Agent or Manager.
• Hands-on experience with Intercom or another customer support platform.
• Strong written communication skills, a customer-first mindset, and the ability to stay calm under pressure. Ability to find a personalized approach for each user.
• Experience using AI-powered support tools (e.g., Intercom Fin) to improve response quality and self-service.
• Well-developed critical and analytical thinking skills with a strong solution-oriented mindset.
• Experience working in a B2C environment. 
• Strong sense of ownership, responsibility for results, and the ability to work independently.
• Fluency in English, with confidence in written communication.

Why Join Us

• Work at a fast-growing US-based startup - make a real impact from day one
• Creative freedom - test ideas, shape the visual style, and propose any concepts
• Learn and grow fast - access high-growth projects, clear briefs, and strong references
• Flexible & remote - work when and where you’re most productive
• Direct influence - collaborate with founders and help shape the future of the product 

Benefits

• Fully remote from any safe location worldwide
• 20 paid vacation days per year
• Unlimited sick days
• Career growth & development opportunities

Hiring Process

• Pre-screen
• Technical interview
• Offer

Ready to build something extraordinary? Let’s do it together.

An innovative mobile product that combines communication, entertainment, and real-time content monetization is looking for a Middle/Senior Product Analyst. In this role, every analytical decision directly influences millions of users, ensuring the product remains fast, scalable, and intuitive.

The company offers:

• Stock options grant;

• Hybrid format;

• Medical insurance for you and 75% off for your relatives;

• Free lunches;

• Parking;

• Multisport card;

Requirements:

• Experience working with mobile products in a Product or Data analyst role;

• SQL skills, with the ability to execute optimized queries using multiple data sources;

• Practical experience with BI tools such as Looker/Tableau/Power BI, etc;

• Understanding of statistics and A/B testing concepts, including confidence intervals and hypothesis testing;

• Ability to work with a large amount of data, create reports, and recognise patterns;

• English language proficiency.

Position: Lead Video Editor & Visual Director (Long Form Documentary)

Salary: $1,000 – $3,000+ per month (Based performance bonuses and profit sharing)

Next Gen Lab is looking for a Lead Editor/Visual Director to join the team behind Pulse Docs—an exciting new animation channel on American YouTube.

About the Project: Pulse Docs creates exciting mini-documentaries and docu-dramas focused on crime, guns, prison escapes, and geopolitical facts. Our goal is to build one of the premier animated channels of 2026.

Key Goals:

• 3-4 Videos Produced Per Month
• 1 Million Views Per Month
• 200,000 Subscribers

Here is an example of our work: https://f.io/r3vLJSDA

What You'll Do:

You will own the visual pipeline. You aren't just cutting clips; you are the visual director deciding how the script comes to life. You will work directly with our 3D animators to assemble the final cut.

• Visual Storyboarding & Direction: Before animation begins, you will work directly with me and our writers to break down the script and design the scenes using static images/style frames. You will dictate the camera angles and visual flow for the animators.
• Asset Allocation: You will help make the creative decision on what the viewer sees. You decide when to use a 3D animated scene, when to utilize kinetic motion graphics (maps, documents), and when to use grit-style archival footage.
• End-to-End Editing: Assemble the final 20-30 minute cuts. This includes pacing, transitions, and ensuring the narrative flows logically.
• 2D Motion Graphics Integration: You need to be self-sufficient in After Effects for supporting visuals. You will handle "Newspaper Highlight" effects, map animations, and dynamic text overlays without needing to ask the 3D team for help.
• Technical Workflow & Asset Management: You will handle massive project files for 20-30 minute documentaries. You must maintain impeccable bin structures and utilize proxy workflows to ensure the project never crashes and assets are never lost.
• Cinematic Polish: Apply color grading, film grain, and guide our animators in lighting effects, and "camera shake" to give the 3D models a grounded, cinematic documentary feel.
• Sound Design & Scoring: you will work with our sound designer to finalize the video to create emotion.
• Quality Control & Project Management: Oversee the animators' output, handle revisions, and ensure the final export meets our high quality standards.

What We’re Looking For:

• Expert Proficiency: Adobe Premiere Pro and After Effects.
• Visual Storytelling Experience: A showreel demonstrating documentary-style editing, strong pacing, and creative B-roll usage.
• Director’s Eye: Ability to visualize a script and communicate that vision to animators via rough static storyboards or shot lists.
• Bonus Skill: Blender Knowledge. (Ability to open project files, tweak camera movements, or adjust lighting is a massive plus but not a requirement).
• Attention to Detail: You are the last line of defense for visual errors or continuity issues.
• Familiarity with the Genre: Understanding the editing styles of channels like Fern, Lemmino, Thinker or Cipher.
• Big bonus if you have worked on any of those channels or similar ones.

What We Offer:

👍 Remote work with a flexible schedule. 

👍 Bonuses for viral videos, hitting key production metrics, and creative initiative. 

👍 Growth opportunities to become a Channel Director with a multi-million audience. 

👍 Profit sharing opportunities for to earn part of the profits we generate

If you want to create content watched by millions — join us.

Check Point is looking for a Senior C++/GO Developer to team developing platform in cybersecurity and SaaS for simplifying network security for the modern and distributed workforce by transforming the outdated, complex, hardware-based network security technologies of the past into one unified, easy-to-use, and scalable software solution. You will be part of multi-national distributed team responsible for multiple desktop and mobile device agents.

Join to our international team with offices in New York, Los Angeles, Tel-Aviv and Vinnytsia.

RESPONSIBILITIES

• Writing scalable, robust, testable, efficient, and easily maintainable code and services that are part of our Core Network as a Service components.
• Develop advanced services of cloud network solutions.
• Maintain high-performing, scalable, and testable code.
• Practice peer review and collaborative programming.

SKILLS

• 5+ years of experience with C++ or C or Python development.
• Readiness to became GO developer.
• 6+ years of professional software engineering experience.
• Experience with networking protocols, routing, tunnelling, etc.
• Experience with architecture and design of distributed services / microservices / scalable solutions.
• Experience in a cloud environment.
• BSc in Computer Science / Software Engineering or equivalent.
• Upper-Intermediate level of English.

WE OFFER

• Work in a creative friendly environment using cutting-edge technologies.
• Work-life balance and flexible schedule.
• Competitive compensation with focus on your expectations; annual salary review.
• 24-day paid vacation and 100% paid sick leave.
• Financial support and legal support for individual entrepreneurs from our side.
• Professional, language and soft skills trainings.
• Health insurance coverage: individual and family, Fitness plan.

We are looking for a motivated and proactive Junior L2 Support Engineer to join our 24/7 technical operations team. This position is ideal for someone at the beginning of their IT career who is eager to grow, learn, and gain real hands-on experience from senior engineers.
Working schedule - 2 shifts/10 hours (04:00–14:00 and 14:00–00:00). Also on-calls (00.00-04.00). There's a flexibility of splitting the shifts within the team.
Location: Ukraine, fully remote.

 

What You’ll Do

• Act as the main point of contact for escalated incidents and requests.
• Communicate clearly and provide timely updates to stakeholders.
• Adhere to SLA targets, ensuring quality and efficiency.
• Monitor system alerts and performance dashboards.
• Troubleshoot basic issues on servers, applications, and network components.
• Escalate complex cases to L3 engineers with clear documentation.
• Maintain accurate and detailed ticket records.
• Assist with patching, backups, and regular system checks.
• Collaborate with global colleagues across different shifts.
• Follow operational procedures and suggest improvements when needed.

Requirements

• Strong interest in IT infrastructure, systems support, and operations.
• High attention to detail and responsibility.
• Basic understanding of Linux and networking fundamentals.
• Experience working with command-line interfaces (CLI).
• Strong analytical and communication skills.
• Eagerness to learn quickly and adapt to a dynamic environment.
• Willingness to work rotating shifts, including nights and weekends.
• English level B2 (mainly written communication).

Nice to Have

• Experience with Jira and Confluence.
• Exposure to cloud platforms (AWS, GCP, Azure).
• Familiarity with Grafana and Prometheus.
• Relevant certifications such as AWS Certified Solutions Architect – Associate.

What We Offer

• Opportunity to start and grow your career in IT operations.
• Mentorship from experienced engineers.
• Real work with enterprise-level systems.
• Friendly and supportive team environment.
• Career growth path toward L3 or DevOps roles.

Working Conditions

• Paid vacation — 16 days per year.
• Documented and undocumented sick leave.
• Leave for significant life events.
• Quarterly bonuses for sports and English courses.
• Compensation for medical insurance.
• Flexible working hours.
• Weekends according to the Ukrainian calendar.
• Engaging projects with opportunities for career growth.
• Corporate events, team-building activities, and pizza parties.
• Gifts and recognition from the company.
• A friendly, open, and supportive team culture.

Hi there!
We’re excited to introduce you to Softsich - a young, ambitious, and fast-growing company that creates innovative digital products and confidently expands its presence in global markets.
We are growing rapidly and looking for a Senior Project Manager who will help us develop processes, teams, and delivery systems to the next level.

Role Purpose
Manage multiple teams, improve processes and delivery quality, handle risks and change management, optimize resources, and implement effective solutions in a fast-paced environment.

Key Responsibilities

• Project planning: define goals, build schedules, and create detailed work plans.
• Resource management: coordinate human and technical resources; ensure effective task distribution.
• Delivery control: monitor task execution, ensure deadlines are met, and manage risks.
• Coordination & communication: interact with teams and stakeholders; prepare regular project status updates.
• Process implementation: build, optimize, and standardize internal project management processes.
• People management: develop, motivate, and support teams; build a strong and collaborative culture.
• Atlassian tools: configure and maintain Jira (projects, schemes, fields, workflows) and Confluence.
• Hiring participation: conduct technical and team interviews to expand the delivery teams.
  
   

Required Skills and Experience

• 5+ years of experience in IT project management.
• Proven experience working with product teams.
• Experience managing complex projects (multiple teams, integrations, external dependencies).
• Strong knowledge of Agile / Scrum / Kanban methodologies and their practical implementation.
• Hands-on experience with Jira and Confluence.
• Excellent communication and facilitation skills; ability to interact effectively with stakeholders.
• Critical thinking, accountability, and resilience in a dynamic environment.
• Intermediate English (written and spoken).
  
   

Nice to Have

• Experience managing teams in product-related (integrations, payments, bonuses).
• Understanding of ITSM / ITIL principles.
• Basic knowledge of cloud platforms (AWS, GCP).
• Experience building product development teams and implementing change management processes.
  
   

Hard Skills

• Project analysis, estimation, planning, and risk management.
• Practical application of Scrum, Kanban, and LeSS frameworks.
• Building Jira environments for project and delivery teams.
• Setting up quality control processes, SLA/OLA standards.
• Using tools for reporting and team performance tracking.
  
   

Soft Skills

• Initiative, proactivity, and strong leadership.
• High level of self-organization and ownership.
• Openness, empathy, and ability to maintain a positive team atmosphere.
• Flexibility, adaptability, and strong result orientation.
• Ability to build trust and foster professionalism within the team.
  
   

We Offer

• Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
• 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
• A supportive, friendly team where knowledge-sharing is part of the culture.
• Coverage for professional events and learning.
• Birthday greetings, team buildings, and warm human connection beyond work.
• Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

Softsich is a team that values structure, speed, and humanity.
If this approach resonates with you - we’d love to discuss the details! 🚀



 

About the project

The client is building a B2B marketplace for surplus inventory that helps businesses reduce waste and improve supply-chain efficiency. The product operates at the intersection of pricing, supply, and demand, and market intelligence, where Machine Learning is a core competitive advantage. This is an early-stage product with no legacy code, a modern tech stack, and close collaboration with the founders. Machine Learning here is not a supporting function but a foundation of the platform’s business logic and growth.

Your area of responsibility

• Designing and building the ML and data architecture from scratch, aligned with business goals;
• Developing pricing, demand forecasting, and optimization models for a B2B marketplace;
• Translating supply-and-demand challenges into scalable ML solutions;
• Defining data collection, feature engineering, and model evaluation approaches;
• Deploying, monitoring, and iterating on models in a production environment;

• Collaborating closely with founders to shape the ML roadmap and long-term strategy.

   

Skills and requirements

• 5+ years of experience in Machine Learning and/or Software Engineering, with a proven track record of delivering ML solutions to production;
• Strong Python skills and hands-on experience with classical ML frameworks (scikit-learn, XGBoost, LightGBM, PyTorch, or TensorFlow);
• Solid understanding of pricing-related domains: regression models, time-series forecasting, econometrics, or optimization techniques;
• Experience designing end-to-end ML pipelines, from data collection and feature engineering to deployment and monitoring;
• Strong SQL skills and experience working with cloud-based data platforms (PostgreSQL / Supabase is a plus);
• Ability to work independently in ambiguous, early-stage environments and translate business goals into technical solutions.

Will be a plus

• Previous experience in B2B marketplaces, e-commerce pricing, or fintech products;
• Ability to work beyond ML tasks, including tweaking backend APIs or writing SQL functions to retrieve and prepare data;
• Hands-on experience with MLOps tools and practices, such as Docker, Airflow, or specialized frameworks like ZenML or BentoML.

We offer

• Working in a team of talented and passionate engineers;
• Opportunity to work with the most trending technologies;
• Long-term enjoyable cooperation;
• Personal legal support;
• English classes;
• Paid vacation and sick days;
• Competitive salary depending on your own talents;
• Regular performance & career development reviews;
• Team building events.

Location: Kyiv, Ukraine
Work format: Hybrid (4 days in the office, 1 day remote)
Company: WorkTime

About WorkTime

WorkTime is a SaaS company providing a non-invasive employee monitoring and productivity platform that is fully GDPR & HIPAA compliant. Our solution helps businesses gain actionable insights while maintaining transparency and trust.

We are looking for a Middle Technical Support Specialist who will act as a technical point of contact between customers and our product/engineering teams.

Responsibilities

• Provide technical support for the WorkTime platform (email, chat)
• Investigate and resolve technical issues related to:
  • Web application behavior
  • System configurations
  • Integrations and APIs
• Analyze logs, error messages, and system data to identify root causes
• Reproduce bugs and prepare clear, structured technical reports for the development team
• Work closely with Engineering, QA, and Product teams during incident resolution
• Assist with technical onboarding and advanced configuration questions
• Maintain and improve technical documentation and knowledge base articles
• Participate in improving support workflows and incident response processes

Requirements

• 2+ years of experience in Technical Support / Product Support / L2–L3 Support in a SaaS environment
• Strong understanding of how web-based systems work
• Hands-on experience with:
  • REST APIs (requests, responses, authentication)
  • HTML/CSS (basic level for troubleshooting)
  • Logs and error analysis
• Basic understanding of databases (queries, relations, data structure concepts)
• Ability to clearly explain technical issues to both technical and non-technical stakeholders
• English level B1 or higher (written)
• Strong analytical thinking and attention to detail
• Ability to work independently and manage multiple technical issues simultaneously

Nice to Have

• Experience with B2B SaaS products
• Familiarity with monitoring/analytics or employee productivity tools
• Understanding of GDPR, data privacy, or security best practices
• Experience collaborating directly with engineering teams

What We Offer

• Competitive salary in USD based on experience
• Hybrid work model: 4 days in the Kyiv office, 1 day remote
• Highly professional result-oriented environment
• Stable growing company, 20+ years on the market

About SlotCatalog
 

SlotCatalog is a leading intelligence and data platform in the online casino industry. We serve both players and industry partners by tracking slot games, providing performance insights, and managing large-scale structured data.
 

The business is profitable, fast-growing, and SEO-driven, with strong traction in both organic user acquisition and direct B2B partnerships. As we expand into new regulated markets and continue scaling our affiliate operations, we’re looking for talented professionals to help us grow even faster.
 

The Opportunity: Affiliate Analytics & Reporting Manager

We’re looking for a data-driven, highly organized professional to take ownership of analytics, reporting, and performance measurement within the Affiliate team.
 

In this role, you will work closely with the Finance team, and the rest of the Affiliate department to bring structure, clarity, and predictability into our numbers. You will help build a unified reporting system, enhance decision-making with data, support forecasting, and ensure that financial flows and affiliate performance metrics are monitored accurately and consistently.
 

This is a key role in a rapidly growing operation, where your analytical insights and process improvements will directly impact scalability, partner outcomes, and financial results.
 

What You’ll Do

• Build and maintain dashboards that track affiliate performance, revenue, ROI, and partner-level metrics.
• Develop weekly, monthly, and quarterly reports for the Affiliate team and management.
• Collect and review performance statistics from top affiliate partners on a daily basis, including manual checks of key metrics to ensure data accuracy and timely visibility.
• Perform deeper analytical reviews of daily partner data to identify trends, risks, and opportunities, and proactively flag deviations from expected performance.
• Act as the primary owner of daily affiliate performance monitoring, ensuring that critical changes in revenue, traffic, or conversions are identified and communicated promptly.
• Standardize and automate performance reporting workflows.
• Support Finance specialist with deeper financial analysis, revenue tracking, and reconciliation tasks.
• Analyze traffic, conversions, revenue streams, and partner trends to identify growth opportunities.
• Work with Finance and team leads to create KPI models, forecasting tools, and optimization frameworks.
• Ensure accuracy of data pulled from internal tools (GA, BI systems, CRM, backend, etc.).
• Investigate performance drops, anomalies, and technical issues with tracking.
• Monitor active offers, markets, and partner performance and provide actionable insights.
• Collaborate with the Affiliate Managers to improve decision-making based on data.
• Prepare ad-hoc analytical reports and projections for strategic planning.
• Support budgeting, planning, and quarterly review processes with reliable numbers.

What We’re Looking For

• 2+ years of experience in analytics, data reporting, BI, or performance analysis (affiliate or iGaming experience is a strong plus).
• Strong proficiency with spreadsheets (Google Sheets/Excel). Experience with Looker Studio, Power BI, or similar tools is an advantage.
• A solid understanding of affiliate marketing metrics, KPIs, and performance-based models.
• Ability to translate raw data into clear, insightful narratives and visuals.
• High attention to detail, accuracy, and data integrity.
• Strong problem-solving skills and initiative to dig deeper into anomalies.
• Excellent written and verbal communication skills in English.
• Ability to manage multiple tasks, deadlines, and requests in a fast-paced environment.
• Analytical mindset combined with a proactive, ownership-driven attitude.
   

What We Offer

🎯 Autonomy & Impact
Take ownership of your projects and partnerships — your ideas will directly influence our global growth.

🏡 Remote & Flexible
Work from anywhere with a schedule that supports your productivity and work-life balance.

🌴 Time Off
Enjoy 28 paid vacation days plus an extra day off on your birthday.

🩺 Health & Recovery
Paid sick leave to support your well-being.

📚 Learning & Development
Access to English courses, internal knowledge resources, and professional development opportunities.

Ready to shape the future of a high-impact product in a growing industry? Let’s talk.

About OneFunded

OneFunded is a proprietary trading platform for traders. We develop the public website and a trader dashboard with detailed analytics and other features (Leaderboard, Reward Center), create lead-gen landing pages, and ship regular content for blog, social, and affiliate/partner channels. We move fast, measure impact, and value clean, developer-ready handoffs.

The Role

We’re hiring a Product & Marketing Designer (Mid/Senior) to cover the full stack: UX/UI for the website and dashboard, brand assets (certificates, banners), content graphics, email modules, and the design system.

What you’ll do 

Close collaboration with PM, Engineering, Growth, Content, Affiliate.

• Web & landing pages: design conversion-focused pages and blocks (heroes, social proof, comparisons), exit popups, Discord nudges, and forms (all states).
• Dashboard UI/UX: UI for new features; UX improvement of the current order and trading flow.
• Design system: build and maintain tokens (colors, typography, spacing, elevation) and components (modals, banners, cards, tables) with variants/states; keep site and app consistent.
• Content & blog graphics: article covers and 6-10 inline visuals per article (charts, comparison frames, UI illustrations) using reusable templates.
• Social & ambassadors: weekly packs for X/Instagram (static, carousels, stories), thumbnails/frames.
• Email marketing: modules for weekly digests and promo campaigns; retargeting banners.
• Handoff & QA: developer-ready specs, exports; visual QA on staging.
• Light research/experiments: review click-maps/session recordings, prepare alternatives for A/B tests with PM/Growth.
   

Requirements

• 3+ years in product/marketing design (SaaS/fintech/startups is a big plus).
• English B1+

Nice to have

• Basic trading knowledge.
• Experience launching usability testing. 

• What We Offer
• Ownership of acquisition strategy 
• Work with large budgets and high-scale performance campaigns
• Direct influence on unit economics and growth metrics
• Opportunity to build and shape your own team
• Remote work with flexible schedule
• Work in a fast-growing global prop trading firm
• Performance bonuses and incentives

We are currently seeking an IT Support Specialist to join a manufacturing company specializing in radio electronics. You will be responsible for ensuring the stable and secure operation of the IT infrastructure, providing user support, and implementing modern solutions to improve internal processes.

Responsibilities

• User support (Windows/macOS): access, VPN, RDP, printers, Microsoft 365.
• Installation, configuration, and maintenance of workstations and peripherals.
• Participation in onboarding/offboarding: accounts, equipment, access.
• Maintenance of equipment database, documentation updates.
• Basic diagnostics of problems, escalation of complex incidents.

Requirements and qualifications

• Experience working with Windows 11 and macOS (installation, configuration, and basic troubleshooting).
• Understanding of Active Directory principles: user account creation/deactivation, security groups, access policies.
• Basic knowledge of Microsoft 365 / Azure AD.
• Experience with VPN clients.
• Knowledge of configuring and maintaining network printers, drivers, and print queues.
• Ability to install and maintain user hardware (laptops, monitors, docking stations, peripherals).
• Basic diagnostic skills for hardware and software issues.
• Understanding of asset management processes: inventory, asset tracking, database maintenance.
• Basic understanding of networking technologies (TCP/IP, DNS, DHCP, VLAN).
• Strong customer service and communication skills; ability to explain technical issues in simple terms.
• Attention to detail, responsibility, and reliability.
• Ability to work effectively in a team and follow SLA guidelines for incident resolution.
• Willingness to learn and grow within the field of system administration.
• English level: Intermediate or higher — ability to communicate with users and read technical documentation.

Nice to have

• Understanding of onboarding/offboarding processes for employees.
• Experience with Intune / MDM or similar device management systems is a plus.

This position offers a unique opportunity to ensure the smooth operation of the IT environment, support a growing team, and implement new technological solutions.

Location: Remote / Flexible (Supporting a top-tier iGaming Brand)

Are you a master of relationship building who understands the psychology of high-stakes players? Do you know how to turn a single big win into a lifetime of loyalty through bespoke service and data-driven retention?

At BigD, we are looking for a sophisticated, results-oriented Senior VIP CRM & Retention Manager. This is not a support position; it is a strategic commercial role. You will be the architect of our most valuable player segment, responsible for delivering an exclusive experience while strategically maximizing Lifetime Value (LTV) through advanced CRM methodologies.

💎 The Core Focus

Your mission is to own the VIP lifecycle. You will act as a high-level account manager for our elite players, ensuring their journey with BigD is seamless and highly rewarding. You will bridge the gap between high-touch relationship management and analytical CRM execution.

🚀 What You’ll Do

• Strategic Portfolio Management: Manage a dedicated portfolio of high-value accounts, focusing on increasing player activity, share of wallet, and long-term loyalty.
• Lifecycle CRM Execution: Design and deploy personalized retention journeys. You will move beyond generic offers, creating bespoke incentives that resonate with individual player profiles.
• Aggressive Churn Mitigation: Use real-time data to identify "at-risk" VIPs. You will implement immediate, high-impact "save" strategies and conduct outbound re-activation campaigns.
• Financial Performance & ROI: Oversee player P&L. You are responsible for balancing player satisfaction with strict Reinvestment Rate (RR) controls and NGR targets.
• VIP Advocacy: Negotiate with internal teams (Payments, Anti-Fraud, Product) to secure priority service for your players, ensuring their experience is frictionless and "white-glove."
• Advanced Analytics: Regularly audit player behavior. You will report on portfolio health, turnover trends, and the ROI of your custom bonus strategies.

✅ Who You Are

• iGaming Veteran: You have 3+ years of dedicated experience in VIP Management or Senior CRM Retention specifically within the gambling/betting industry.
• The Negotiator: You understand the high-roller mindset. You know how to handle complex demands and high-pressure negotiations while maintaining professional boundaries and company profitability.
• Mathematically Minded: You are highly analytical. You don't just "give bonuses"—you understand RTP, GGR, and NGR, and you use these metrics to drive every decision.
• CRM Power User: You are experienced with CRM segmentation tools and understand how to automate and personalize communication at scale.
• Elite Communicator: Your English is C1 (Advanced) or higher. You are persuasive, empathetic, and capable of building trust with sophisticated, high-net-worth individuals.
• Business-Driven: You are a self-starter who treats your player portfolio like your own business, making autonomous decisions on reinvestments to drive growth.

✨ Your Rewards & Environment

• Impact: Join a high-energy, ambitious team at BigD that skips the corporate red tape and rewards direct impact on revenue.
• Compensation: Competitive salary with a bonus scheme tied directly to the Retention performance of your VIP portfolio.
• Wellness: 28 calendar days of annual leave plus paid sick leave_ other benefits
• Growth: We invest in our people—compensation for professional courses, training, and industry events is part of the package.
• Flexibility: A remote-first culture that values results and strategic output over "clock-in" times.

If you’re ready to redefine VIP Retention in a high-growth environment, we want to hear from you! 💎

About the company

We are a Web3 / blockchain development company working with crypto startups, protocols, and ecosystems at different stages of growth.

Our team helps launch and scale Web3 products - from architecture and smart contracts to tokenomics, MVPs, and full-scale ecosystems.
 

At this stage, we are looking to systematically build and strengthen the personal brands of the company founders (CEO, CTO) on Twitter (X) and LinkedIn.

🎯 We are looking for a person who can:

• work with personal brands of founders in Web3
• create clear thoughts, insights, and positioning
• help founders appear as thinking leaders

The role is part-time, with flexible workload.
 

🧠 What we expect from the candidate

Required:

• 2+ years of relevant experience working with:
  • personal brands (founders / C-level)
  • Web3 / crypto / tech
• Proficiency in content creation, and copywriting
• Solid understanding of the Web3 ecosystem: DeFi, tokens, startups, funds, founders
• Practical experience working with Twitter (X) and LinkedIn
• Understanding of how Twitter and LinkedIn algorithms work
• Experience with networking through comments (thoughtful comments, discussions)
• Ability to write short, clear, and to the point
• Strong sense of personal brand tone of voice (not corporate branding)
• English level: B2 or higher, written
   

Nice to have:

• Experience working directly with founders or investors

🛠 Responsibilities

• Managing founders’ Twitter (X) and LinkedIn accounts:
  • generating ideas for tweets and threads
  • writing and editing content
  • translating founders’ thoughts into clear posts
• Participating in discussions:
  • commenting under posts of other founders and C-level executives
  • networking on Twitter and LinkedIn
• Helping shape:
  • positioning
  • key themes
  • personal brand narrative
• Tracking what works and what doesn’t
• Tracking performance metrics and optimizing outreach strategies

💼 What We Offer

• Part-time collaboration
• Flexible schedule
• Payment in USDT
• Work without micromanagement
• Direct access to:
  • founders’ thoughts
  • insights
  • real Web3 experience
     

📩 How to Apply

Please send a short introduction about yourself and:

• examples of Twitter / LinkedIn accounts you have worked with
• or 3–5 tweets or threads you have written or consider strong examples