Jobs at Djinni

We are preparing to launch an online casino built on our own platform for CIS markets. We are looking for our first retention specialist to build and run player communications from the ground up.
This is a hands-on role. You will own the journeys that connect email, SMS and in-product messages across the player lifecycle.
What you’ll do
 

• Build automated journeys from registration and first deposit through repeat deposits, active play, inactivity and reactivation.
• Define player segments, triggers, timing, personalization, frequency limits and exit rules for each journey.
• Launch email and SMS campaigns alongside in-product pop-ups, banners and contextual messages.
• Plan communications around welcome offers, bonuses, Free Spins, tournaments and the VIP program.
• Write campaign briefs, review copy and creative, test journeys before launch and check that messages reach the right players at the right time.
• Work with Product and Engineering to define the events and player data needed for reliable automation.

• Measure conversion to first and repeat deposits, retention, reactivation and bonus cost. Run A/B tests and use control groups to assess the impact of campaigns.

   

What we’re looking for
 

• CRM or retention experience in an online casino, with measurable results in repeat deposits, retention or reactivation.
• Hands-on experience building multi-step, event-driven journeys across email, SMS and in-product channels.
• A solid understanding of casino player behavior, segmentation, bonuses, Free Spins, wagering and promotional economics.
• Confidence working with campaign data, cohorts, A/B tests and metrics such as GGR and NGR.
• The ability to turn a player journey into clear requirements for Product and Engineering, then test that the resulting triggers work correctly.
• Strong written Russian and the ability to review player-facing messages for clarity and accuracy.

Experience setting up retention processes before a product launch and basic SQL skills would be a plus.
You will be the first person dedicated to retention and will have ownership of how we communicate with players from launch. To apply, send your CV and a brief example of a casino lifecycle journey you built, including how you measured its results.

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.
 

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.
   

Your future responsibilities include:

• Build and test automated outbound workflows using low-code/no-code tools and LLMs.
• Connect CRMs, data sources, and outreach tools via APIs and webhooks.
• Automate lead collection, data enrichment, validation, and trigger tracking based on sales criteria.
• Use LLMs to analyze lead data and personalize outreach messages.
• Set up and test multichannel outreach flows and GTM hypotheses.
• Monitor integrations, fix errors, and keep data quality high.
• Sync data with the CRM and set up tracking to measure how well the infrastructure performs.
   

Why this role is exciting:

• Build from scratch: You get to design an interconnected outbound system using modern AI and low-code tools.
• Modern tech & real data: Working with up-to-date tools and real lead data.
• Technical freedom: You choose the best technical approaches and test your own ideas to solve business tasks.
• Direct impact: Your automations directly affect the number of qualified meetings and sales pipeline.
   

Needed experience & skills:

• At least 1 year of hands-on experience in automation, system integration, or a similar technical role (building, launching, and supporting workflows yourself).
• Good practical experience with n8n, Make, Zapier, or similar tools.
• Hands-on work with APIs, webhooks, and transferring data between platforms.
• Ability to build multi-step workflows with logic, branching, and error handling.
• Experience integrating AI/LLMs into workflows for specific practical tasks.
• Skills in structuring, validating, and cleaning data.
• Strong debugging skills — you can test, troubleshoot, and keep automations running smoothly.
• Ability to walk us through a workflow you’ve built, explaining the logic and technical choices.
• Upper-Intermediate English or higher.
• Technical mindset, autonomy, and a focus on practical business results.
   

Nice to have skills:

• Basic SQL, Supabase, JavaScript, or Python.
• Prior experience automating sales, marketing, or CRM processes.
• Familiarity with B2B outbound (segmentation, sequences, qualification, meeting booking).
• Background in GTM, RevOps, or working at an automation agency.
   

Work with EverHelp is about:

• Opportunity to join the Ukrainian company and help the Ukrainian economy,
• 20+ vacation days and unlimited sick leaves, corporate doctor & psychologist,
• Medical insurance and +10 Healthcare leaves for mental & physical recovery,
• Systematical learning & development inside a team and on an individual level: compensation for professional webinars, courses, conferences, etc.,
• Ability to work from Lviv & Kyiv offices with free breakfasts and lunches or fully remotely,
• Team of professionals who’s ready for knowledge sharing, internal professional communities, team buildings,
• Corporate discounts for gym membership and for other different services like medical services, language schools, etc.
   

Submit your resume and join our team!

We are currently seeking an experienced and driven Senior Marketing Specialist to join our dynamic team. If you excel in strategic planning, possess exceptional organizational and leadership skills, and are passionate about delivering impactful marketing campaigns, we want to hear from you. This role is perfect for someone looking to take the next step in their marketing career, driving results in a fast-paced and collaborative environment.

As a Senior Marketing Specialist, you will be responsible for developing and implementing strategic marketing initiatives aimed at enhancing brand awareness, driving customer engagement, and increasing sales. You will oversee campaigns, analyze their performance, coordinate with the team to manage projects, and ensure deadlines and KPIs are met. This role requires strong analytical skills, data-driven decision-making, creativity, and a deep understanding of modern marketing strategies and digital trends.

Key qualifications

• English level – upper-intermidiate at least (both written and verbal). Studying the company’s field, updating information, and creating content will be done in English
• At least 3 years of experience in marketing;
• Strong understanding of both offline marketing (event organization, trade shows) and online tools (digital marketing, SEO, SMM, email marketing);
• Experience in organizing and conducting online webinars, product demonstrations, and online presentations;
• Ability to analyze market trends, competitor activities, and campaign data to make data-driven decisions;
• Proficiency in analytical tools (Google Analytics, marketing CRM systems);
• Knowledge of graphic and presentation tools is a plus;
• Strong organizational skills, ability to manage multiple projects simultaneously, and work well under pressure.

Key responsibilities

• Develop and implement marketing strategies to promote the company’s products and services both offline and online;
• Organize and manage offline & online events such as conferences, trade shows, client meetings, and corporate events;
• Plan and execute online activities, including webinars, product demonstrations, and social media campaigns;
• Create and coordinate digital marketing campaigns (email marketing, SMM, paid advertising, SEO, PPC);
• Collaborate with the sales team to support lead generation and business development;
• Monitor market trends and competitors, analyze the performance of marketing activities, and prepare reports with recommendations for optimization;
• Negotiate with vendors and partners for event organization and joint activities.

We are currently seeking a motivated Junior Digital Marketing Specialist to join our growing team. If you thrive in a fast-paced environment, have strong organisational skills, and are eager to grow your career in digital marketing, we want to hear from you.

As a Junior Digital Marketing Specialist, you will play a key role in supporting the execution of marketing campaigns. This will include assisting in content creation, managing social media platforms, analysing campaign performance, and coordinating with team members to ensure projects are delivered on time and meet goals. You should be detail-oriented, proactive, and passionate about digital marketing trends and strategies.

Key qualifications

• English level – upper-intermidiate at least (both written and verbal). Studying the company’s field, updating information, and creating content will be done in English
• 0-1 year of experience in digital marketing or completed relevant courses
• Basic understanding of digital marketing tools and methods (Google Ads, SMM, SEO, email marketing)
• Knowledge and skills in analytics tools (Google Analytics, basic web analytics)
• Knowledge of graphic software such as Figma and Adobe Photoshop to create simple visuals
• Ability to create creative content for social media (texts, ideas for visuals)
• Experience with advertising platforms (Facebook Ads, Google Ads) is a plus
• Excellent communication skills and attention to detail
• Self-organization, teamwork skills, and a desire to learn
• Multitasking

Key responsibilities

• Assisting in the creation and implementation of digital marketing campaigns (including email marketing, SMM, PPC, SEO, and others);
• Working with analytics and tracking tools (Google Analytics, Facebook Insights, etc.);
• Preparing content for social media and email newsletters, managing the publishing calendar
• Monitoring and analyzing the effectiveness of advertising campaigns and preparing reports
• Assisting in website management (updating content, working with SEO optimization)
• Supporting planning and execution of targeted advertising campaigns
• Collaborating with the creative team to produce visual and text materials

We are looking for a Senior Compliance Manager who has personally built a compliance system, taken certifications through a successful audit, and kept them valid year after year. You will own the compliance and certification function across our healthcare products and our service organization — from certification strategy and policies to audits, corrective actions, and annual renewals. 

About the role: 

Langate is focused on the healthcare domain and develops its own healthcare products alongside its software development services. The company already holds ISO/IEC 27001 certification, confirmed at this year’s audit, and ISO 9001 certification is in progress — so you will not be starting from zero. We are now building a dedicated compliance function: about 70% of your time will go to certifying our healthcare products and about 30% to the company’s ongoing compliance processes and existing certificates. You will work closely with the manager who owns the compliance direction, with internal product owners, and with an experienced external audit partner the company has worked with for two years. 

Requirements:  

• Proven end-to-end experience building a compliance system and personally obtaining and maintaining certifications 
• Practical knowledge of ISO/IEC 27001 and ISO 9001, and a solid understanding of SOC 2, HIPAA, and GDPR 
• Strong expertise in policies, procedures, evidence and document control: approvals, signatures, versioning and review cycles 
• Systemic thinking: you define the right sequence, priorities, and dependencies and turn them into a realistic plan 
• Senior-level ownership and proactivity, strong attention to detail and confidence working with large volumes of documentation 

Will be a plus:  

• Experience in both product and service companies 
• Product certification experience 
• Exposure to the healthcare domain 
• Experience working with external auditors or certification partners 
• Practical use of AI tools or agents to automate compliance documentation work 

 
Responsibilities: 

• Assess the current state of compliance, identify gaps, and build a prioritized certification roadmap 
• Define the certification strategy and sequence for the company’s healthcare products and service organization 
• Write, update, and maintain policies and procedures; control document flow, approvals, signatures and versioning 
• Plan and run internal audits and prepare the company for external certification and surveillance audits 
• Manage audit findings and corrective actions through to verified closure 
• Keep existing certificates valid through annual audit cycles and renewals 
• Build a repeatable compliance approach that can be scaled across several products 
• Use AI tools and agents to analyze how new requirements affect policies, find documents that need updating or re-signing, and reduce manual work 
• Work with the external audit and certification partner 

We offer:  

• 20 working days of paid vacation per year 
• 7 paid sick days per year 
• Official Ukrainian public holidays are non-working days 
• Paid courses (50% compensation for an individual course once a year) and certifications 
• Corporate English lessons, including classes with a native speaker 
• Workshops and master classes 
• Coach and psychologist support 
• Online yoga classes with an instructor 
• Paid team-building events every two months 
• Mentoring programs 
• Medical insurance for employees in Ukraine 

Schedule: full-time, 5/2, 40 hours per week, working hours aligned with the Kyiv time zone (EEST). No dependency on US client hours. 

Why Choose Us? What Do We Offer that's Exceptional?    

1. Ownership and Real Impact: You will own the compliance and certification function end-to-end, with room to build and improve processes rather than only maintain paperwork. 
2. A Clear Healthcare Focus: The company concentrates on the healthcare domain instead of spreading across many industries, and your approach can be scaled across several products. 
3. AI-First Compliance: The company actively supports AI and agent automation to make compliance work faster and more reliable. 
4. Work-Life Balance with Benefits: We value work-life balance and offer paid vacation, paid sick leave, and official public holidays off. 
5. Investment in Your Growth: We're committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.    
6. Team Building and Unity: We know that a happy team is a productive team. That's why we organize team-building events and group activities to foster strong bonds and a sense of belonging.    

When you choose us, you're choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!  

We are looking for a Lead Generation Manager to help us build and scale a strong pipeline of qualified B2B leads within the Web3 and blockchain ecosystem.

If you know how to identify the right companies and decision-makers, build effective outbound campaigns, and turn prospecting into qualified opportunities, we’d love to hear from you.

What you’ll do

• Research Web3, blockchain, crypto, fintech, and related markets to identify potential clients.
• Build, maintain, and segment high-quality lead databases.
• Identify key decision-makers, including Founders, CEOs, CMOs, Heads of BD, Partnerships, Marketing, and other relevant stakeholders.
• Launch and optimize outbound campaigns via LinkedIn, email, and other channels.
• Create personalized outreach messages and automated sequences.
• Qualify leads based on our ICP and pass qualified opportunities to the Sales/BD team.
• Manage lead generation activities through CRM and automation tools.
• Track and analyze campaign performance, including response rates, conversion rates, qualified leads, and pipeline contribution.
• Continuously test new markets, segments, channels, messaging, and outreach strategies.

• Collaborate closely with Sales, Marketing, and Business Development teams to improve lead quality and conversion.

   

Requirements

• 2+ years of experience in Lead Generation, SDR, B2B Outbound, or Business Development.
• Proven experience working with international B2B clients.
• Strong understanding of ICP, segmentation, prospecting, qualification, and sales funnels.
• Hands-on experience with LinkedIn and email outreach.
• Experience working with CRM and lead generation tools.
• Intermediate English or higher.
• Strong research, communication, and analytical skills.
• Highly organized, proactive, and results-oriented.

• Experience in a Web3, blockchain, crypto, or fintech company is mandatory

   

Nice to have

• Existing network or experience within the Web3 ecosystem.
• Experience working with Web3 startups, crypto exchanges, wallets, DeFi, NFT, gaming, or blockchain infrastructure projects.
• Experience with tools such as Apollo, Clay, LinkedIn Sales Navigator, Lemlist, Instantly, HubSpot, or similar platforms.

What we offer

• Opportunity to work with an international Web3 company.
• High level of autonomy and the opportunity to shape our lead generation strategy.
• Exposure to international markets and decision-makers.
• Competitive salary with performance-based bonuses.
• Fully remote work.
• Opportunities for professional and financial growth.
• Fast-paced environment with minimal bureaucracy.

Are you the person who gets called when deposits start failing - and actually knows why? We're looking for a payments specialist to own the performance, integrations and provider relationships behind every deposit and withdrawal across our B2C brand portfolio and B2B platform. This isn't a purely commercial relationship-management role. You'll be hands-on with routing configuration, decline-code diagnosis, PSP integrations, and fraud-pattern collaboration - with real accountability for hitting 75%+ acceptance on first deposits and 85%+ on repeat deposits.

What you'll do

• Monitor acceptance and conversion daily/hourly, diagnose deterioration by provider, route, BIN and decline code, and optimise routing, cascading and 3DS strategy.
• Own the payment incident log - coordinating PSPs, Engineering, Risk and Support through to root cause and resolution.
• Be the primary commercial and operational contact for our PSPs, acquirers, aggregators and banking partners, running regular business reviews.
• Partner with Risk, Fraud and BI to spot suspicious deposit/withdrawal patterns and feed payment intelligence into detection models.
• Support our B2B platform with reusable integration standards, connector documentation and client onboarding.
• Test and validate new and existing payment methods and PSP integrations across Tier 1 brands, reporting results and flagging issues
• Design and implement test strategies and automation frameworks specifically for payment/PSP flows
• Build and maintain test scripts, test suites, and libraries covering functional and non-functional payment integration testing
• Analyze transaction data and payment flow quality to proactively identify issues and drive improvements
• Maintain and improve CI/CD pipelines related to payment integration testing
• Maintain fully integrated test automation covering the infrastructure layer of payment-related client applications
• Collaborate closely with Payments, Product, Compliance, and Engineering teams to validate new PSP partnerships and payment method launches
• Identify new tools and approaches to improve automation coverage for payment testing
• Ensure all payment integrations meet regulatory, security, and Tier 1 brand compliance standards before go-live

What we're looking for

• 3+ years in online payments, with real operational ownership - not just account management.
• 2+ years in iGaming, betting, fintech-for-gambling, or another regulated high-risk online sector.
• 3+ years of QA/testing experience, including hands-on work testing payment systems or PSP integrations
• Hands-on experience configuring payment gateways or orchestration platforms (e.g. PaymentIQ, Praxis, Corefy, BridgerPay or similar).
• Comfortable reading transaction-level data - APIs, webhooks, decline codes, 3DS flows - and turning it into a fix.
• Working knowledge of fraud, chargebacks, KYC/AML dependencies and PCI-relevant payment-risk controls.
• Strong Excel/BI skills; SQL or hands-on data analysis is a strong plus.
• Willing to participate in a structured on-call rota for critical payment incidents.
• Strong analytical skills - able to trace transaction flows, identify discrepancies, and troubleshoot integration issues end-to-end
• Solid QA methodologies knowledge (test planning, test case design, defect lifecycle)
• Java core knowledge
• Tools and technologies: Maven/Gradle, TestNG, REST Assured, Git, SQL (PostgreSQL)
• CI/CD basic understanding
• Experience working in a microservices architecture

Nice to have

• Experience spanning both B2C and B2B payment delivery.
• Tier-1 market depth.
• Direct (non-aggregator) integration experience.
• Exposure to fraud-model feature design alongside a data science team.

What we offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Important

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

Senior AQA Engineer (Java) - 6-month contract

Location: Poland 

🌍 Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

🧩 About the Product:

Our client operates a cloud-based platform dedicated to corporate ground transportation management, addressing a multi-billion-dollar market. The solution aggregates multiple transportation providers—such as corporate fleets, ride-hailing services, taxi operators, and limousine networks—into a unified system that helps businesses streamline operations and reduce spend. It serves a significant share of the largest companies worldwide and handles high volumes of transactions and data across diverse geographies. The platform’s core challenges include integrating heterogeneous external services, maintaining reliability under high-load conditions, implementing advanced business logic for scheduling and pooling, and providing accurate cost control and reporting. Strong backend engineering is critical to scaling global coverage, ensuring performance, and delivering a seamless user experience.

🌟About the Role:
You will join a cross-functional engineering team working on the next generation of our billing and core platform — a large-scale, business-critical system serving both riders and drivers. As a Senior Automation QA Engineer, you will play a key role in ensuring the quality and reliability of new functionality as the platform evolves.
You will work alongside backend engineers, product managers, and other QA engineers within an established development team, contributing to a fast-paced implementation and rollout phase. The role requires a hands-on, independent approach to quality, strong automation expertise, and the ability to work effectively within complex distributed systems.

📈 Key Responsibilities:

• Design and implement end-to-end automated test cases for mobile applications and microservice APIs using Java
• Maintain and extend a flexible automation framework that integrates with CI/CD pipelines
• Collaborate with product and development teams to define test strategy, acceptance criteria, and quality gates
• Leverage AI coding assistants to accelerate test script generation and code reviews
• Write and optimize SQL queries against relational databases (Postgres, MySQL) to validate backend data
• Integrate automated tests into continuous integration tools (e.g., GitHub Actions or Jenkins)
• Monitor test executions, analyze results, and drive defect investigations to resolution
• Ensure automation coverage keeps pace with rapid feature releases and evolving architecture

💻Required Competence and Skills:

• 4+ years of automation testing experience in a commercial software development environment
• 3+ years of hands-on experience programming automated tests in Java
• Practical use of AI coding assistants (e.g., Claude Code, Cursor, GitHub Copilot) in daily workflow
• Proven ability to derive test scenarios and cases from functional specifications
• Strong SQL skills with relational databases such as Postgres and MySQL
• Excellent verbal and written English communication skills

➕Nice to Have:

• Experience with automated test tools and frameworks such as Playwright, TestNG, or Selenium
• Familiarity with containerization platforms (Docker, Kubernetes, OpenShift)
• Experience integrating tests into CI/CD pipelines using GitHub Actions or Jenkins
• Bachelor’s degree in software engineering, computer science, or related discipline

🚀Why Us:

- We provide full accounting and legal support in all countries we operate.

- We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

- We offer a highly competitive package with yearly performance and compensation reviews.

We're looking for a commercially sharp payments professional to own our PSP and payment-provider ecosystem from the business side - spotting the next great provider before competitors do, negotiating terms that actually move the needle, and making sure every contract we sign is one we're happy to live with.

This is a business development and relationship role, not a technical one. You won't be configuring gateways - you'll be researching the market, building the pipeline, sitting across the table in negotiations, and keeping our contracts and compliance position airtight. You'll work closely with our PSP Integrations Manager (who owns the technical build) plus Legal, Compliance and Finance.

What you'll do

• Continuously research the payments landscape and competitor payment offerings - know who's entering the market, who's improving pricing, and where we have a gap before it becomes a problem.
• Build and manage a pipeline of prospective PSPs, acquirers, aggregators and local payment-method providers, and represent us at industry events.
• Lead commercial negotiations - processing fees, FX, reserves, settlement terms, SLAs - backed by real market benchmarking.
• Own contract and business-terms management end to end: coordinate redlines with Legal, track renewals well ahead of expiry, and maintain a single source of truth for every provider's commercial terms.
• Coordinate with Compliance on licensing fit and KYB onboarding for every new provider, before anything reaches signature.
• Manage ongoing commercial relationships with key providers, including quarterly business reviews.
• Report regularly to Payments leadership on pipeline, negotiation status, renewal risk and market intelligence.

What we're looking for

• 4+ years in payments business development, commercial partnerships or PSP/vendor relationship management - ideally in iGaming, fintech or another regulated high-risk online sector.
• A track record of negotiating and closing provider contracts, with real, quantifiable outcomes.
• Contract-literate: comfortable reading and challenging fee schedules, reserve terms, SLAs and termination clauses.
• A researcher's instinct - you build market intelligence proactively, not just react to what lands in your inbox.
• Working knowledge of the payments landscape relevant to iGaming (card acquiring, APMs, wallets, open banking, crypto, local methods).
• Comfortable coordinating with Compliance/Legal as a routine part of the job.
• Strong written and verbal negotiation skills.

Nice to have

• An existing network of PSP/acquirer/aggregator contacts in iGaming.
• Negotiation experience across multiple Tier-1 markets (UK/IE, Canada, ANZ, DACH, Nordics, Benelux).
• Experience with vendor KYB/compliance onboarding processes.
• Experience building a market-intelligence or competitor-tracking function from scratch.

What's on offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

We are a fast-growing international FinTech company providing payment solutions to businesses across multiple markets.
As we continue expanding globally, we are looking for a Key Account Manager (KAM) who will be responsible for managing, retaining, and growing relationships with our key merchants and strategic partners.
This role sits at the intersection of client relationships, operations, and commercial growth. You will act as the primary point of contact for key accounts, ensure smooth day-to-day cooperation, coordinate internal teams, and identify opportunities to expand existing partnerships.
Role MissionBuild strong, long-term relationships with key merchants and partners, ensure a high level of service and retention, and drive account growth through deeper cooperation, upsell, and cross-sell opportunities.
 

Key Responsibilities

• Serve as the primary point of contact for key merchants and strategic partners.
• Build and maintain strong, long-term relationships with assigned accounts.
• Manage the full account lifecycle after onboarding and ensure smooth ongoing cooperation.
• Support merchant onboarding, integrations, and operational activities.
• Understand merchants’ business models, needs, challenges, and growth plans.
• Monitor account performance and identify potential risks or opportunities.
• Drive merchant retention, satisfaction, and overall account health.
• Identify and develop upsell and cross-sell opportunities within existing accounts.
• Coordinate internally with Risk, Compliance, Operations, Finance, Product, Support, and Technical teams.
• Manage merchant requests, escalations, and operational issues, ensuring timely resolution.
• Conduct regular account reviews and maintain ongoing communication with key stakeholders.
• Identify opportunities to increase transaction volumes and expand cooperation with existing merchants.
• Maintain accurate CRM records, account updates, and commercial information.
• Prepare account performance updates and provide relevant client insights to the leadership team.
• Represent the company during client meetings, industry events, and conferences when required.

Requirements

• 2+ years of experience in Account Management, Key Account Management, Customer Success, Merchant Success, or Client Relationship Management.
• Experience within FinTech, Payments, PSP, Acquiring, Banking, SaaS, iGaming, or E-commerce environments is preferred.
• Experience managing B2B clients, merchants, or strategic partners.
• Strong communication and relationship-building skills.
• Good understanding of payment processing workflows, merchant operations, acquiring, or financial services.
• Ability to understand client needs and translate them into actionable solutions.
• Experience coordinating multiple internal stakeholders and departments.
• Ability to manage multiple accounts and priorities simultaneously.
• Strong problem-solving and escalation management skills.
• Commercial mindset with the ability to identify account growth opportunities.
• Customer-oriented and proactive approach.
• Experience working with CRM systems such as HubSpot, Salesforce, Pipedrive, or similar is preferred.
• Fluent English.

Success in the First 90 Days

• Successfully onboard into the company’s products, payment infrastructure, and account management processes.
• Build strong working relationships with assigned merchants and key internal stakeholders.
• Gain a clear understanding of each assigned account, including business model, volumes, priorities, and potential risks.
• Establish regular communication and account management routines with key merchants.
• Successfully manage operational requests and coordinate their resolution with internal teams.
• Identify initial upsell, cross-sell, or account growth opportunities.
• Contribute to merchant retention and satisfaction across the assigned portfolio.
• Become a trusted point of contact for key clients and partners.

What We Are Looking ForWe are looking for a proactive Key Account Manager who knows how to build trust, understand client businesses, and turn strong relationships into long-term commercial partnerships.
The ideal candidate is comfortable working with multiple stakeholders, understands the dynamics of the payments industry, and can balance client satisfaction with commercial objectives.
You do not simply react to merchant requests — you understand what is happening within each account, anticipate potential challenges, identify growth opportunities, and actively develop the partnership over time.

Demix Transport is looking for a responsible and well-organized dispatcher who can efficiently find profitable loads, negotiate with partners, and confidently handle multiple tasks in a fast-paced environment.
 

🔹 What We Offer

• Competitive salary
• Comfortable office in Bucharest
• Supportive team and no micromanagement
• Opportunities for professional and career growth
• Schedule: Monday–Friday 15:00–01:00
   

🔹 Requirements

• At least 1 year of experience as a Dispatcher
  (candidates without experience are also welcome if they are motivated to learn)
• Experience with booking loads and negotiating with clients/partners
• English proficiency at B1 level or higher
• Ability to multitask and prioritize effectively
• Result-oriented mindset, responsibility, and a positive attitude

Demix Transport is looking for a responsible and well-organized dispatcher who can efficiently find profitable loads, negotiate with partners, and confidently handle multiple tasks in a fast-paced environment.
 

🔹 What We Offer

• Competitive salary
• Comfortable office in Limassol
• Supportive team and no micromanagement
• Opportunities for professional and career growth
• Schedule: Monday–Friday 15:00–01:00
   

🔹 Requirements

• At least 1 year of experience as a Dispatcher
  (candidates without experience are also welcome if they are motivated to learn)
• Experience with booking loads and negotiating with clients/partners
• English proficiency at B1 level or higher
• Ability to multitask and prioritize effectively
• Result-oriented mindset, responsibility, and a positive attitude

Requirements:

• 5+ years of experience in automation testing
• 3+ years of experience in mobile automation for iOS & Android platforms (with Appium)
• 3+ years of experience in Java for automation testing
• Experience with Git (preferably) or other standard version control systems
• Experience with tests reporting libraries (web oriented)
• Experience working in Agile environment
• At least Upper-Intermediate level of both spoken and written English

• Ability to work from our Warsaw office

   

Nice to have:

• Experience with CI flow and tools (like: Jenkins or other standard CI platforms)
• Experience working with remote test labs for mobile devices
• Experience with docker or other virtualization platforms

• Experience in Unix/Linux/MacOS

   

Responsibilities:

• Working on a framework for test automation of the Core product with 120 mln active users

• Collaborating with other SDET and mentoring/code reviewing for QA Engineers who are involved in automation

   

We offer:

• Opportunity to work on a global product used by 100+ million users worldwide.
• Competitive compensation package, including 20 paid vacation days and paid sick leave.
• Full-time office-based work (5 days per week) in a modern, comfortable office in Warsaw.
• Flexible working hours with a healthy work-life balance.
• Private medical insurance.
• English classes with a native speaker and wellness activities, including online yoga.
• Paid tech training and other activities for professional growth;

• Modern, comfortable office and a friendly, supportive engineering culture.

   

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.

Join our Fraud & Risk Operations team! Open only to Ukrainian citizens permanently residing in Ukraine.

Our employees provide customer support exclusively in writing via the system (no phone calls).

We’ve been working with a German client for about two years - it’s a major German e-commerce site with a wide range of products (clothing, jewelry, shoes, home goods).

We’re currently looking for specialists with strong concentration, systematic thinking, and the ability to quickly analyze data to work in the Fraud & Risk Operations Department.

This is a Full-time position (8-hour workday) in the Anti-Fraud / Risk Operations department to support Western / European projects.

Skills that are ideal for this role:

• High speed of work and decision-making
• Focus and attention to detail
• Pattern recognition and the ability to identify anomalies
• Consistency and discipline

What you’ll be doing - Fraud Operations & Risk Review

• Investigate Fraud & Policy Abuse: Analyze accounts, transactions, behavior patterns, and customer claims (unauthorized access, fake profiles, identity theft) to identify fraud, abuse, and policy violations.
• Resolve Complex Risk Cases: Handle end-to-end investigations across diverse case types, including account takeovers, payment/refund issues, missing deliveries, and process exploitation.
• Conduct Checks & Verification: Assess evidence, run necessary checks (including payment system verification), and request additional data to reach well-reasoned decisions.
• Detect Patterns & Anomalies: Identify recurring schemes, behavioral anomalies, and links between cases that signal new or coordinated fraudulent activity.
• Make Decisions & Take Action: Apply consistent outcomes (account blocks, additional verification, claim approvals/refusals) in strict accordance with company policies and security standards.
• Document Findings: Maintain clear and concise records of evidence, checks performed, decision rationales, and case outcomes in internal systems.

We’re looking for people who:

• ⚡ Quickly get the hang of interfaces and work on a computer
• 🧠 Pay close attention to small details and anomalies
• 🏆 Love analytics, organization, and results-oriented work
• 🔁 Are not afraid of monotonous or repetitive analytical work—they know how to identify patterns
• ✍️ Have a command of English at the Upper-Intermediate (B2) level or higher
• ⏱️ Are ready for a full 8-hour workday (40 hours per week)

Training and Support

During your first few weeks on the job, you’ll gradually ease into the workflow and master all the necessary tools:

• Support from the team lead: The Team Lead will hold regular meetings, answer questions, and help you analyze complex or unusual fraud cases.
• Openness to questions: Asking questions and seeking guidance during your first few weeks is a normal and encouraged part of the onboarding process.

What You’ll Get:

• 💰 Salary: 750 euros / month
• 🏠 Fully remote work
• ⏰ Schedule: 8-hour workday / 40 hours per week (Full-time)
• 🤝 Paid vacation and sick leave
• 🚫 No micromanagement - what matters is making sound decisions and taking a responsible approach to your work
• 🚀 Possibility of career and professional growth

• 🌍 Experience working with Western and European markets

   

Sound like you? Then apply now!

🎯 Role Overview:

We’re a small engineering team building and running a set of distributed backend services and real-time web applications. We’re looking for a developer first and foremost — someone who’s strong with backend and full-stack work and enjoys shipping. On top of that, we value T-shaped breadth: the ability to step beyond the codebase when needed — into deployment, server operations, and observability — rather than handing everything off. Development is the core of the job; the operational side is the valuable second dimension.

 

⚙️ Your Tasks:

• End-to-End Feature Delivery: Write clean, tested, and maintainable backend code (primarily within our core Elixir/Phoenix stack), owning features from concept to production;
• Look Beyond the Code (T-Shaped Approach): Reach past the application layer when needed—following issues into infrastructure, servers, or deployment pipelines to fix them yourself;
• Observability & System Monitoring: Work with Grafana, Prometheus, and log pipelines (Loki / Alloy) to understand production system behavior and investigate data-related issues;
• Server & Infrastructure Operations: Manage and configure Linux servers, Docker / Docker Compose, Nginx, deployment pipelines, and handle basic networking tasks;
• Cloudflare Administration: Manage DNS, Load Balancers, and Cache Rules to ensure platform stability, security, and performance;

• Support Contextual Tasks: Occasionally handle small, self-contained tasks in PHP when the business or legacy components require it.

   

👤 Our criteria:

Must-have:

• Solid Backend / Full-Stack Experience: A proven track record of shipping production code and a deep understanding of software engineering depth;
• Database & Code Quality: Strong comfort with relational databases (PostgreSQL or similar) and a habit of writing highly tested, maintainable code;
• DevOps & CI/CD: Hands-on familiarity with Docker and modern CI/CD-based deployment workflows.
• Web Fundamentals: Solid working knowledge of core web infrastructure—HTTP, DNS, TLS, and networking basics;

• A T-shaped Mindset: You are a developer at your core, but you are happy to manage servers and read dashboards rather than treating ops as “someone else’s problem.”

   

Nice-to-have:

• BEAM Ecosystem Experience: Knowledge of Elixir / Erlang / OTP (Phoenix, LiveView, GenServers, distributed BEAM);
• Basic PHP: Ability to pick up and execute small, isolated tasks in PHP;
• Hands-on Observability: Practical experience setting up or navigating Grafana, Prometheus, and Loki;
• Cloudflare Management: Experience configuring DNS, Load Balancers, and Cache Rules;

• Linux & Infrastructure as Code: Experience with Linux server administration, Nginx, and IaC tools (specifically Ansible).

   

💼 Our offer:

 

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.