Jobs at Djinni

Hi there! Do you want to make a significant contribution to the world of the gaming industry? We are looking for a dedicated Head of VIP to join our VIP team.
 
🧲 About the role
 
M5Team is a company of professionals that provides its clients with the highest level of customer service and the best sales solutions.
Our website is https://m5team.net/ .
 
Our values
 

• Lead from Within: We grow through trust, support, and knowledge sharing. We invest in our people to shape future leaders from the inside.
• Growth Mindset: A drive to act, experiment, and learn from mistakes. We value initiative and fast decision-making over rigid processes.
• Product Ownership: Personal accountability for user impact. Every role shapes the final product, so we treat our work as our own.

As we continue to grow, we're looking for a Head of VIP who can take full ownership of our VIP segment, build effective player management processes, and drive both player loyalty and business results.
In this role, you'll lead the VIP team, develop personalized player experiences and bonus programs, analyze player behavior, and identify opportunities to increase engagement, retention, and profitability across the high-value player segment.
We're looking for someone with strong iGaming VIP expertise, a deep understanding of player behavior, and a hands-on leadership approach who can turn player insights into effective strategies and measurable business results.

What we're looking for:
 

• 2+ years of experience as a Head of VIP or in a similar leadership role within iGaming, Forex, or Crypto
• Proven experience working with VIP players in gambling, preferably across Tier 1 markets
• Strong understanding of player motivation and behavior, with the ability to turn insights into actionable strategies
• Strong analytical skills and experience working with player data to identify trends and growth opportunities
• Ability to build strong relationships with VIP players and effectively communicate the value of the brand
• Experience creating personalized offers and tailored experiences for high-value players
• Experience developing and managing bonus programs aligned with business goals
• Experience establishing QA standards and monitoring the quality of VIP team processes
• Strong leadership skills with experience managing, developing, and motivating a team
• English — B2+ level

Will be a plus:
 

• Experience working with Livechat and Helpdesk
• Understanding of loyalty programs and retention strategies
• Experience with CRM systems and tools for managing and segmenting the customer base

What you'll do:
 

• VIP Strategy & Operations: Develop and implement effective VIP player management processes to ensure a high-quality and efficient player experience
• Business Performance: Own financial targets for the VIP segment, balancing player value, profitability, and long-term growth
• Team Leadership: Lead, mentor, and develop the VIP team, setting clear objectives and KPIs aligned with business goals
• VIP Programs: Develop and execute personalized bonus and engagement programs for VIP players
• Player Insights: Analyze player behavior and trends to identify opportunities for personalized engagement, retention, and improved service
• Quality Management: Ensure high standards of service and consistency across VIP team processes

🧲 What we offer:
 

• Flexible work format. Office in Kyiv or remote — your choice.
• Flexible working hours.
• Learning and development. We cover 50% of individual courses, training, and language programs, and 100% of team courses.
• Legal support. Free consultations with our lawyers + 50% discount on legal services.
• Health insurance.
• Regular salary reviews.
• Team building and events in Ukraine and abroad.

Last but not least, we value ownership over bureaucracy. We believe in clear communication, fast decision-making, and a culture where people can make an impact, develop their teams, and grow together with the company.

Are you ready to take ownership of the VIP segment and turn player relationships into measurable business results? Show us your CV and let's make it a match! 🐾

We are looking for a Agentic UX/Converation Designer to join our team!

Our client is Azerbaijani telecommunications company and the largest mobile network operator in Azerbaijan. The main products are: Fixed telephony, Mobile telephony, Internet services, Wireless broadband, and Value-added services. The primary goal is to accelerate the client’s Data & AI initiatives via a secure, hybrid cloud foundation on AWS while systematically modernizing the IT estate as part of the AWS MAP 2.0 program.

Key Project Objectives include:

• Cloud Foundation & Landing Zone: Deploy target hybrid network architectures, establishing a secure AWS Landing Zone Accelerator (LZA) and hybrid Data/AI platforms on AWS.
• Security, Compliance & Sovereignty: Operationalize on-premises data de-identification and Format Preserving Encryption (FPE) tokenization (achieving zero raw PII in the cloud), fully adhering to Azerbaijani Personal Data Law No. 998-IIIQ and Critical Information Infrastructure Rules (Resolution No. 229).
• AI Chatbot & Real-Time Voicebot Implementation: Develop and operationalize a flagship Customer Care Voicebot (STT → LLM → TTS pipeline) and Agentic Chatbot targeting < 2.0s conversational voice latency and ~200 rps throughput as the first hybrid-setup consumer.

Responsibilities:

• Lead end-to-end conversational UX and dialogue design for the client’s flagship Customer Care Voicebot and Agentic Chatbot across speech (Avaya) and digital channels (Genesys, Mobile App).
• Define, document, and refine conversational voice personas, turn-taking behavior, barge-in rules, fallback strategies, and human-agent escalation logic across all customer care journeys.
• Craft, test, and optimize prompt engineering strategies for conversational LLMs/SLMs (Amazon Bedrock, SageMaker) specifically tuned for spoken interactions and multi-turn dialogue in Azerbaijani.
• Map multi-agent supervisor/specialist hand-off workflows, intent routing logic, tool invocation contracts (MCP gateways / APIs), and RAG knowledge base retrieval paths in close collaboration with AI Engineers and Architects.
• Partner with Business Analysts, Contact Center SMEs, and CVM teams to integrate offer decisioning contracts, CVM uplift model scores, and Next-Best-Offer (NBO) campaign outputs directly into bot dialogue decision layers.
• Establish dialogue NFR baselines, user experience acceptance criteria, and quality metrics to help guarantee round-trip conversational voice latency < 2.0 seconds.
• Perform prompt engineering, regression testing, and evaluation harness benchmarking for prompt/agent version updates using Amazon Bedrock AgentCore and prompt management tools.
• Collaborate with data labeling and customer care teams to review call/chat transcriptions, analyze intent drop-offs, dialect edge cases, and dissatisfaction signals to continuously iterate dialogue flows.
• Design guardrails, content safety mechanisms, and privacy-compliant interaction flows (ensuring zero raw PII exposure and full adherence to Azerbaijani Personal Data laws).
• Support User Acceptance Testing (UAT), regression testing, and production hypercare for customer care conversational AI flows within the program's Work Breakdown Structure (WBS).

Requirements:

• 3+ years of hands-on experience as a Conversation Designer, Agentic UX Designer, Voice UX Designer, or Technical Business Analyst specializing in conversational AI, voicebots, and chatbots.
• Strong domain knowledge of real-time voicebot/chatbot architecture, including STT (Speech-to-Text / Whisper ASR), LLM dialogue orchestration, and TTS (Text-to-Speech) pipelines.
• Deep expertise in dialogue flow mapping, prompt engineering for spoken LLM interactions, voice persona design, turn-taking, barge-in behavior, and fallback/escalation logic.
• Solid understanding of generative AI agent frameworks, multi-agent orchestration (supervisor/specialist hierarchies), RAG retrieval flows, and tool/action contracts (Model Context Protocol / MCP gateways, APIs).
• Practical experience with contact center and telephony platform integrations (Avaya voice telephony, Genesys omnichannel chat, mobile app interfaces).
• Hands-on experience with prompt testing, prompt versioning, evaluation harnesses, and LLM benchmarking tools (e.g., Bedrock AgentCore, PromptOps, MLflow, or custom evaluation frameworks).
• Strong capability as a technical business analyst—translating business requirements, CVM campaign rules, and contact center KPIs into actionable technical dialogue specifications.
• Familiarity with data privacy standards, PII masking, guardrails, and content safety in conversational interfaces.

Nice to have:

• Experience with AWS AI services and platforms (Amazon Bedrock AgentCore, SageMaker, Bedrock Guardrails, Knowledge Bases).
• Experience in Azerbaijani or Turkic language NLP, speech nuances, and dialectical speech data processing.
• Experience with CVM (Customer Value Management) offer decisioning, propensity/churn models, and Next-Best-Action (NBA) integration in customer care channels.
• Experience in telecom domain customer care processes, IVR tree migration, and agent-assist workflows.

Soft Skills & Team Fit:

• Excellent analytical, communication, and stakeholder management skills to articulate complex technical concepts to business and engineering teams alike.
• Strong user empathy with a passion for designing natural, efficient, and engaging conversational user experiences.
• Proactive mindset with strong ownership within an Agile / Scrum framework and WBS-driven delivery cadences.
• Upper-Intermediate+ English level (written and spoken).

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a Funnel Optimization Manager!

Requirements:

- 2+ years of experience in Betting, Affiliate Marketing, or Media Buying.

- Strong understanding of acquisition, conversion, and retention funnels.

- Experience analyzing traffic, advertising campaigns, landing pages, and user journeys.

- Solid understanding of key performance metrics, including CTR, CPM, CPA, eCPA, Reg2FD, FD2RD, Retention, LTV, and ROI.

- Experience designing, running, and analyzing A/B tests.

- Ability to work with large datasets and identify growth opportunities.

- Experience developing business hypotheses and preparing requirements for cross-functional teams.

- Experience collaborating with Product, Traffic, Retention, and Country teams.

- Strong analytical and systems-thinking skills with a results-driven mindset.

- Experience working across multiple GEOs will be considered a strong advantage.

Key responsibilities:
- Analyze end-to-end funnels from traffic acquisition to repeat deposits.

- Evaluate traffic quality and user journeys across all acquisition channels.

- Identify and prioritize opportunities to improve conversion, retention, and LTV.

- Optimize the Traffic → Landing Page → Registration → First Deposit → Retention funnel.

- Develop and implement growth hypotheses together with the Traffic, Product, Retention, and Country teams.

- Monitor the performance and effectiveness of implemented funnel improvements.

- Conduct competitor analysis and identify industry best practices.

- Evaluate the business impact of product and marketing changes.

- Audit creatives, landing pages, targeting, and user scenarios to - identify optimization opportunities.

- Design, launch, and analyze A/B tests in collaboration with Product, Traffic, and Retention teams.

- Prepare product and retention improvement requirements for development teams.

- Provide recommendations for funnel localization and optimization across different GEOs.

- Track the implementation of approved initiatives and measure their results.

- Prepare analytical reports, insights, and recommendations for Country.
- Managers and cross-functional teams.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more.

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided.

🏖Paid vacations, sick leave, personal events days, days off.

💵Referral program — enjoy cooperation with your colleagues and get the bonus.

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences.

🎯Rewards program for mentoring and coaching colleagues.

✈️In-house Travel Service.

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more.

🎳Other benefits could be added based on your location.

We are looking for a detail-oriented Risk & Payment Specialist who will help ensure secure payment operations, identify fraudulent activity, and support a safe and reliable player experience across our products.

If you have a strong analytical mindset, enjoy investigating unusual patterns, and are passionate about risk prevention and payment security, we would love to meet you.
 

Requirements:

• 3+ months of experience in Risk, Payments, Fraud Prevention, KYC, Compliance, Customer Support, or a related field.
• Experience with document verification and payment processing.
• Previous experience in the iGaming industry will be considered a strong advantage.
• Experience working with SoftSwiss products is a plus.
• Strong attention to detail and ability to identify suspicious patterns.
• Analytical mindset and confidence in making decisions based on available information.
• High level of responsibility, accuracy, and perseverance.
• Ability to work efficiently with large volumes of data and cases.
• English level — Pre-Intermediate (A2+) or higher.

Responsibilities:

• Monitor and analyze suspicious customer activity and potentially fraudulent behavior.
• Review payment transactions and identify payment-related risks and anomalies.
• Investigate fraud cases, Terms & Conditions violations, and unusual user activity patterns.
• Verify customer documents and perform KYC checks in accordance with internal procedures.
• Analyze large winnings, withdrawals, and payment activities to identify potentially risky behavior.
• Collaborate with Payments, Support, Retention, and other internal teams to strengthen fraud prevention processes.
• Escalate high-risk cases and provide recommendations for further actions.
• Maintain accurate reports and documentation related to risk management and payment operations.
• Support the continuous improvement of internal payment and risk control processes.
   

Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Over the past 3 years, recruitment at EverHelp has grown from one person to a team of 9 specialists. As our business grows, so does the scope of our work, and we’re looking for another Talent Acquisition Specialist to strengthen our team.

Founded in 2021, EverHelp provides companies with a full customer support ecosystem — talent, technology, processes, automation, reporting, and operational ownership. Through our Result-as-a-Service approach, we shape support processes around specific business goals: the metrics to improve, the priorities to address, or the risks to manage.

In 2026, EverHelp received 9 international employer awards. The company ranked 1st in Europe’s Top 30 Inspiring Workplaces, became the No. 1 employer among European companies with 500–4,999 employees, and received Best-in-Class recognition in 6 special categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group, an international award recognising companies with strong cultures and supportive working environments.

Our statement:

• We stand against war and unjustified aggression.
• We evacuated our employees and their loved ones from combat zones, helped them find housing, and provided financial support.
• We equipped the entire team with portable power stations and batteries.
• We continue to operate reliably for Ukraine’s future.

Your focus as a Talent Acquisition Specialist:

You’ll help our clients’ international support teams grow by hiring multilingual Customer Support Agents and Technical Support specialists. Your main focus will be roles requiring Italian, French, German, Spanish, Dutch, and other languages, tailoring your search to each project and market.
 

What you’ll do:

• Manage full-cycle recruitment for multilingual Customer Support and Technical Support roles, from kick-off to the candidate’s start date.
• Source and engage candidates across international markets, tailoring channels and outreach to each role.
• Conduct screening interviews to assess experience, motivation, and alignment with the role’s workload, schedule, and compensation.
• Partner with hiring managers to align requirements, coordinate interviews, and gather timely feedback.
• Keep candidates informed and ATS records up to date throughout the process.
• Track funnel performance and test new sourcing approaches and AI tools to improve hiring.
• Occasionally support hiring for Quality Control, Team Lead, and entry-level roles in core teams.
   

About you:

• You have at least 1 year of hands-on recruitment experience, ideally around 1–2 years.
• Your English is Upper-Intermediate or higher, and you can conduct interviews and handle professional communication in English.
• You have successfully filled non-tech roles and can independently manage the full recruitment cycle.
• You can proactively source and engage candidates beyond inbound applications.
• You conduct structured interviews and provide evidence-based candidate assessments.
• You understand basic recruitment funnel metrics and use them to identify areas for improvement.
• You can manage several vacancies at once and prioritise effectively.

Experience recruiting Customer Support or multilingual specialists, hiring across international markets, or working in outsourcing / BPO would be a plus.
 

You’ll enjoy being part of our Talent Acquisition team if you share our values:

• Agility: You enjoy a dynamic environment, adapt to change, and feel motivated by new challenges.
• Ownership: You take responsibility from start to finish and understand how your ideas and actions shape the final result.
• Excellence: You’re eager to learn, share your expertise with the team, and dig deeper when you don’t yet understand how something works.
   

Working at EverHelp means:

• The opportunity to join a Ukrainian company and support our country’s economy.
• The option to work fully remotely.
• 20+ days of annual leave and unlimited sick leave.
• Medical insurance and 10 additional Healthcare days off to rest and recharge, plus access to a company doctor and psychologist.
• Continuous learning and development, both within the team and individually, with reimbursement for conferences, webinars, and professional courses.
• A professional team ready to share its expertise, internal communities, and team activities.
• Corporate discounts on gym memberships and a wide range of services beyond fitness.
   

Send us your CV and join EverHelp!

ThingsBoard, Inc. is a US corporation founded in 2016, with an R&D center in Kyiv, Ukraine. We are the main contributors and maintainers of the ThingsBoard open-source IoT Platform. We deliver and continuously improve a scalable, robust, and affordable IoT Platform that significantly reduces time-to-market for life-changing IoT solutions. We also help companies build outstanding IoT products based on ThingsBoard.

You'll create content and run marketing projects for ThingsBoard — an open-source IoT platform used by developers and companies worldwide. You'll work in a small marketing team and own your work end-to-end, from idea to published piece to results. Expect variety — blog, email, web, social, webinars — and a genuinely technical product worth understanding. A good fit if you like doing the work yourself, figuring out how things actually work, and seeing projects through to the finish.

Requirements:
 

• Understanding of basic digital marketing (channels, metrics, funnel)
• Experience in content creation
• Ability to manage projects and see them through to completion independently
• Upper-Intermediate English

Responsibilities:
 

• Create content across formats: blog posts, emails, web copy, social media
• Run marketing projects end-to-end — brief, coordinate contributors, launch, report (webinars, collaborations, feature launches)
• Keep the content calendar moving
• Plan and send email campaigns, and track how they perform
• Watch the numbers on your activities, explain what worked, and suggest what to try next

Will be a plus:

• B2B experience
• Background in tech (IT / IoT / hardware / dev tools)
• Experience with webinars, collaborations, or media
• Basic SEO and comfort with analytics (GA4 / GSC)
• You use AI tools to work faster

What We Offer:

• Competitive and transparent compensation based on your experience and impact.
• Meaningful product challenges and clear ownership.
• Supportive team environment with clear goals and feedback.
• Career growth with regular performance reviews.
• Medical insurance or compensation program.
• 17 vacation days and 10 sick leaves.
• Corporate English classes.
• Comfortable office in Kyiv, Podil, with a flexible schedule.
• Work on a global open-source product with 21k+ GitHub stars.

By submitting your CV, you consent to ThingsBoard Inc collecting and processing your personal data for recruitment purposes in accordance with our Privacy Policy and ISO 27001 requirements. Your data will be retained for 12 months from the date of submission and securely deleted thereafter unless you are hired. You may withdraw consent at any time by contacting us.

Senior Manual QA Engineer (Mobile / API / Web)

Location: Ukraine / Remote
Experience Level: Senior (4+ years)
Core Skills: Mobile Testing (iOS/Android), API Testing, Web Testing, UI Validation, English C1

The Opportunity

Join our FinTech/Trading team as a Senior Manual QA Engineer and help ensure the reliability, accuracy, and usability of a high-performance trading platform.

You will test complex financial workflows across native iOS and Android applications, Web interfaces, APIs, and backend integrations. The role requires strong analytical thinking, attention to detail, and the ability to identify edge cases in systems where correctness, real-time data, and financial accuracy are critical.

Your Role and Impact

• Mobile & Web Testing: Perform functional, regression, exploratory, usability, and compatibility testing across native iOS/Android applications and Web platforms.
• API & Backend Validation: Test REST APIs using tools such as Postman and Swagger/OpenAPI, validate request/response data, error handling, authentication, and client-server interactions.
• Trading & Financial Flows: Validate complex business logic, financial calculations, order lifecycles, balances, positions, transaction states, and real-time data updates.
• UI Validation: Verify implementation against Figma/design specifications, including layout, spacing, typography, responsiveness, and Pixel Perfect requirements.
• Debugging & Investigation: Analyze application logs, browser/network traffic, API responses, and other technical data to identify and isolate defects.
• Test Documentation: Create and maintain Test Plans, Test Cases, Checklists, and other QA documentation appropriate to the feature and risk level.
• Defect Management: Identify, document, prioritize, and track defects in Jira, providing clear reproduction steps, supporting evidence, logs, and technical details.
• Agile Collaboration: Work closely with Developers, Product Owners, Business Analysts, and other QA Engineers to refine requirements, identify risks early, and participate in solution discussions.
• Quality Ownership: Proactively identify product risks, edge cases, inconsistencies, and areas where testing processes can be improved.

What You Bring

• 4+ years of hands-on Manual QA experience, including significant experience testing both Mobile and Web applications.
• Strong practical experience testing native iOS and Android applications on real devices and emulators/simulators.
• Strong knowledge of API testing, including Postman collections, environments, authentication, request/response validation, and Swagger/OpenAPI.
• Strong knowledge of Browser DevTools, including Network, Console, Storage/Application, and debugging client-server interactions.
• Experience with cross-browser and cross-device testing.
• Ability to analyze complex business requirements and translate them into effective test scenarios.
• Strong exploratory-testing skills and the ability to identify non-obvious edge cases.
• Experience investigating defects using logs, network traffic, API responses, and other available diagnostic information.
• Experience with Firebase tools such as Crashlytics and App Distribution.
• Strong attention to UI details and experience validating interfaces against design specifications.
• Experience working with Jira or similar issue-tracking systems.
• English level B2 or higher.

Highly Valued

• Previous experience with trading platforms, brokerage systems, stock/crypto exchanges, payments, or other FinTech products.
• Experience with network traffic analysis tools such as Charles Proxy, Proxyman, or Fiddler.
• Basic SQL skills for backend data validation and data-integrity checks.
• Understanding of WebSocket or other real-time communication mechanisms.
• Experience testing applications under unstable or changing network conditions.

About EVIQO

EVIQO is one of the fastest-growing smart EV charging brands in the US residential market, serving customers across the US, Canada, and Europe soon.

We are already among the Top-5 market leaders in the US in our segment and continue scaling rapidly.

Our mission is to build a category-defining EV charging brand that competes with major players like Tesla, ChargePoint, and Autel.

Our core product is a premium Level 2 smart home EV charger combined with a mobile app and software platform that allows users to monitor and remotely control charging, manage and optimize energy consumption, automate charging sessions, and reduce electricity costs.

With up to 50 Amps of charging power, strong hardware positioning, premium customer experience, and a powerful D2C + Amazon growth engine, we are building much more than just a charger — we are building a scalable international brand.

We operate at the intersection of hardware, software, IoT, e-commerce, D2C, and international growth.

Role Overview

EVIQO develops smart home EV chargers for customers in the United States. Our products combine charging hardware with a mobile app, so the support team helps customers with both their orders and their experience using the charger.

We are looking for an experienced Customer Support Specialist to assist customers by phone and email. This is an individual contributor role that involves answering product and order questions, guiding customers through troubleshooting, following up on unresolved issues, and coordinating with other teams when further investigation is required.

The specialist is expected to take ownership of customer cases from the first conversation through resolution or a clear handoff.

Expected Outcomes

• Customers receive clear, timely, and accurate support by phone and email.
• Customer cases are followed through to resolution or escalated with complete information and a clear next step.
• Common charger, mobile app, order, delivery, and warranty questions are handled in accordance with company guidelines.
• Customer interactions and troubleshooting results are documented accurately in the ticket system.
• Customers are kept informed while their cases are being investigated.
• Recurring customer issues and feedback are identified and shared with the team.

Required Competencies

• At least 3 years of experience in customer support or a related customer-facing role.
• Strong spoken and written English (C1), including confidence in communicating with customers by phone.
• Ability to handle difficult conversations professionally and take ownership of cases until they reach a clear outcome.
• Good judgment when deciding whether to troubleshoot independently or escalate an issue.
• Ability to learn a technical product and explain complex information in simple terms.
• Strong organizational skills and attention to detail when managing multiple open cases.
• Familiarity with ticket systems and structured case documentation.
• Experience supporting customers in the United States or working with hardware, connected devices, or mobile apps would be an advantage.

Why Join EVIQO

• Work in a fast-growing international product company.
• Make a direct impact on business growth.
• Freedom to take ownership and implement ideas.
• Competitive compensation and growth opportunities.
• Fully remote work format.
• Working schedule: 15:00–00:00 (Kyiv time), including a 1-hour lunch break.
• 15 working days of paid vacation per year (available after 6 months of employment).
• 5 paid sick days without medical certificates.
• Sports and professional development compensation after successful completion of the probation period.

Role Overview

We are looking for a Deliverability Specialist to own and optimize email deliverability across our high-volume newsletter portfolio. This is a highly technical, hands-on role where you will be responsible for ensuring millions of emails reach subscribers' inboxes every day.

You will work closely with the Head of Project, Production Manager, and Marketing team to build, maintain, and continuously improve our sending infrastructure, authentication, reputation, and inbox placement strategy.

Key Responsibilities

• Own inbox placement, sender reputation, and deliverability performance across all domains, IPs, and ESPs
• Monitor sender reputation across major mailbox providers
• Conduct seed testing and inbox placement analysis
• Investigate and resolve deliverability incidents
• Manage SPF, DKIM, DMARC, and BIMI
• Plan IP and domain warming strategies
• Maintain Google Postmaster Tools, Microsoft SNDS, and feedback loops
• Design and optimize multi-ESP infrastructure
• Lead ESP migrations
• Optimize cold audience deliverability and list hygiene
• Advise marketers on deliverability best practices
• Build dashboards, alerts, and reporting

Requirements

Must Have

• Agency-side deliverability experience managing multiple client projects with tailored strategies for different audiences, sending infrastructures, and deliverability challenges.
• OR experience as a Deliverability Manager or Email Marketer within gambling, casino, affiliate, or similarly high-volume performance marketing environments.
• Experience managing 200,000–300,000 email sends per day on a single project (not aggregated across multiple clients).
• Strong experience building audience segments, automations, lifecycle journeys, and analyzing subscriber behavior.
• Ability to diagnose and resolve sender reputation issues, inbox placement problems, and declining open rates.
• Creative and non-linear problem-solving skills, with the ability to test multiple hypotheses and identify unconventional solutions.
• Excellent English communication skills (C1+).

Nice to Have

• Recent experience (within the last 12 months) managing Yahoo deliverability at volumes exceeding 50,000 emails per day.

Who We're Looking For

• Ownership mindset
• Commercial thinking
• Strong stakeholder communication
• Thrives in fast-paced environments
• Attention to detail
• Continuous learner

What We Offer

Professional Growth

• International environment
• Career development
• Learning resources
• High-performing team
• Modern tools

Benefits

• Competitive salary
• Paid vacation
• Paid sick leave
• Work-life balance
• Paid English classes
• Multisport card
• Team events

Working Environment

• Remote or hybrid
• Modern Warsaw office
• Office perks
• Supportive team
• Comfortable workspace

We look forward to meeting you!

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We are currently looking for a Bank Relationship Management Team Lead to help us raise the bar even higher.

Responsibilities:

Bank Relationship Management & Account Operations
— Own and continuously develop the Group's banking infrastructure across 30+ operating entities, ensuring account availability, diversification, and resilience across jurisdictions;
— Define and execute the bank and fintech partner strategy: sourcing, evaluation, onboarding, and ongoing relationship management with RMs across banks and EMIs;
— Build and maintain a structured pipeline of banking partners, driving proactive outreach and positioning Group companies for successful onboarding;
— Manage account-level risk and diversification, ensuring uninterrupted payment flows;
— Support restructuring initiatives, corporate changes, annual KYC and data updates in coordination with relevant stakeholders.

Treasury Tools & Liquidity Development
— Develop and deliver treasury infrastructure for the Group's operating companies: SWIFT, SEPA, ACH, FX, deposits, hedging instruments, and investment modules;
— Drive commercial negotiations with banking partners to secure optimal fee structures, FX rates, and credit terms;
— Collaborate cross-functionally with Payment Operations, Finance, Legal, and Corporate teams to align banking infrastructure with business needs and structural changes.

Team Leadership & Process Ownership
— Manage and develop team, overseeing the research pipeline, onboarding support, and partner evaluation process;

— Design and implement scalable internal processes for bank sourcing, due diligence, and onboarding — reducing dependency on ad-hoc decisions;
— Maintain reporting and metrics on account coverage, diversification, and tool availability across the Group.

Required qualifications and skills:
— 5 years of experience working in Finance in International companies, banks, IT companies;
— Solid understanding of payment systems and international business, involving into cross-border Experience in transactions and multi-currency payments;
— Ability to prioritize, organize and effectively manage daily routines, ad-hoc tasks and strategic goals. Act independently with the appropriate level of support;
— Proficient level of Excel;
— English B2+.

What Would Be a Plus:
— Solid experience in banking compliance, with a strong understanding of AML principles and practices will be an advantage.

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!

What should you know about SKELAR? It's a venture builder — in other words, a company that builds companies. Together with founders, we create consumer businesses that become leaders in global markets across EdTech, Mental Health, Petcare, FashionTech, and beyond.

Our teams build tech products that win recognition from Product Hunt and The Webby Awards, earn thousands of glowing Trustpilot reviews, and reach over 10 million users worldwide. That kind of impact doesn't happen by accident — it starts with exceptional people, and our people are our top priority.

We've built an environment where expertise meets opportunity, and where there's no ceiling on what you can achieve. Now we're looking for the kind of people who don't just want a job — they want a challenge.

We are currently looking for a Treasury Analyst to join our Treasury Team (office-based in Warsaw, Poland).

About the role

Treasury Analyst will be responsible for managing day-to-day treasury operations across multiple entities — ensuring accurate cash flow planning, timely execution of payments, and maintaining reliable banking infrastructure.

The successful candidate will take end-to-end ownership of key operational treasury processes and actively contribute to process improvements with a focus on automation and AI-driven solutions. Over time, the role will expand towards independent management of liquidity, FX, and treasury infrastructure development.

We operate in a fast-paced, multi-entity international environment where treasury matters vary in complexity — from routine payment execution to strategic liquidity decisions.

Key responsibilities

• Prepare and maintain cash flow forecasts to ensure liquidity transparency
• Execute and coordinate intragroup payments, including international transfers (SEPA, SWIFT, ACH)
• Monitor cash balances across entities and manage FX exposure
• Communicate with international banks on operational matters, requests, and clarifications
• Monitor and control banking fees, identify optimization opportunities
• Prepare dashboards and management reports

At later stages

• Take full ownership of key treasury functions: cash flow forecasting, liquidity management, and bank communication
• Support excess liquidity management, including deposit placements and securities purchases
• Initiate and lead treasury automation projects with a focus on AI solutions
• Contribute to banking infrastructure development and account setup processes

What to expect in this role

• Managing multiple parallel tasks in a dynamic, high-growth environment
• Frequent ad-hoc requests and time-sensitive operations
• High level of ownership and autonomy from day one
• Exposure to international banking and multi-entity structures
• Evolving processes — you'll shape them, not just follow them

Required qualifications and skills

Must-have

• 3–4 years of experience in Treasury or Finance at international companies, banks, or IT firms
• Strong analytical skills and attention to detail
• Proficient in Excel and Google Sheets
• Experience processing international payments: SEPA, SWIFT, ACH
• English B2+

Nice-to-have

• Experience in financial modelling: budgeting, CF forecasting
• ACCA in progress

At SKELAR, we've built an environment where people can grow, build, and do the most meaningful work of their careers:

• SKELAR Platform. The operational backbone of our venture builder. It exists to help founders move faster and easier — so business teams can stay laser-focused on the product while 10+ specialized Platform takes care of everything else: Legal, Finance, HR, Admin, Talent Acquisition, Employer Branding, IT, and more.
• Networking and knowledge-sharing as a way of life. Our people include co-founders who've launched multiple businesses and some of the sharpest specialists in the industry. Whatever expertise you need, it's never far away.
• Learning programs you won't find anywhere else. We've developed our own educational tracks for teammates to choose from — a two-month school for first-time managers, intensive AI workshops, and professional clubs for engineers, product managers, and more.
• Meaningful impact in Ukraine. The SKELAR Foundation was created by our own people, and every employee plays a part in bringing important social initiatives to life. We founded Europe's first accelerator for veterans and are working to build lasting support structures for veterans at a national scale.
• Spaces designed to inspire. Our offices are places people actually want to be — with an in-house gym, a climbing wall, Bali-inspired green spaces, and libraries. Every detail, from service and security to comfort and design, is built to match the pace of our growing teams.
• Everyday comfort built in. Meals, gym access in Kyiv or a partial fitness stipend in Warsaw, health insurance, paid business travel where the role requires it, and corporate partner discounts.

We'd love to tell you more in person.

Join us at SKELAR and help build the next big everything!

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading Christian-tech product for people seeking spiritual renewal.

Right now, we’re looking for a User Acquisition Manager who will help lead one of the key marketing streams on Meta.

You will have the opportunity to:

• See the results of your work in real time.
• Rapidly grow in performance marketing.
• Help build the #1 business in the category.
• Learn how tech businesses are built — directly from the source.
• Work with a team of highly driven, results-focused people,

What you will be responsible for:

• Launching, structuring, and scaling UA campaigns on Meta.
• Monitoring key KPIs daily and make data-driven optimization decisions to hit target financial KPIs, evaluating performance both on top-level metrics (CPM, CTR, CR, CPA) and deeper metrics (funnel conversion, LTV, ROI).
• Closely collaborating with creative and product marketing teams to drive growth of your stream
• Implementing AI/automation approaches with analytics and MarTech teams to speed up analysis, testing, and workflows.

What you need to succeed in this role:

• 1+ years of experience in performance marketing, driving user acquisition on paid media channels (Meta / TikTok / Google Media).
• Experience managing budgets of $100,000+ per month.
• Strong structure and organization: you love documenting and testing everything, validating every possible hypothesis, and won’t stop until you find the most effective solution.
• Strong analytical mindset: you enjoy working with data, spotting patterns, and drawing conclusions.
• Comfort working in uncertainty, fast learning, and adaptability.
• English level: B1+.

Why Duomo:

— You’ll work on a product with a clear mission and real values.
— You’ll help us transition from a content-rich app into a truly connected spiritual platform.
— You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

— Competitive salary;
— Significant impact on a rapidly growing business and contribution to how it shapes up;
— Ample career opportunities for ambitious growth and development;
— A possibility to attend internal, external courses, seminars and the access to a corporate library;
— Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
— 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

MEGAVAST is an international IT product company that has been developing software for over 9 years. Our offices are located in Kyiv, Kharkiv, Israel, and Cyprus. Due to the expansion of our team in Kyiv, we are looking for a Junior IT Account Manager. The position requires working from the office during the adaptation period. The office is located right next to the "Olimpiiska" metro station.

Key Responsibilities:

• Work directly with clients
• Understand client needs
• Present suitable solutions correctly
• Maintain and develop client communication
• Apply a sales/account-management mindset

Requirements:

- Commercial experience as a customer support from 6 month 

- Excellent communication skills and ability to work in a team.

- Self-learning ability and a desire to develop in project management.

- Ability to resolve conflicts and maintain a positive work environment.

- Organizational skills, attention to detail, and ability to work with deadlines.

- Completed higher education.

- Knowledge of English at least at the Upper-Intermediate level for team communication.

We Offer:

- Stable and highly competitive pay that matches your skills.

- Work with a product, the ability to delve into its functionality, and understand user needs.

- Professional growth to senior roles or the head of the project management department.

- Ability to implement changes, new approaches, and optimize processes.

- Flexible working hours and a hybrid schedule after the probation period. The ability to start the working day from 9 to 12 am.

- Comprehensive paid vacation, sick leave, and national holidays.

- A friendly and supportive team focused on achieving common goals.

- Participation in team knowledge-sharing activities, professional presentations to improve skills.

Join us and become part of a team that values both professional skills and personal well-being. Send your resume to receive more details about our offer.

About MEGAVAST

MEGAVAST is an international IT company specializing in software development and innovative code development tools that automate and streamline the software creation process.

We are looking for a Office/Administrative Manager to join our Kyiv team. If you enjoy a varied workload, want to grow quickly, and are eager to contribute to the development of an international IT company - we’d be happy to meet you.

Key Responsibilities::

• Support the CEO with administrative tasks;
• Assist with recruitment processes;
• Coordinate business trips (booking tickets, hotels, and transfers);
• Communicate with vendors;
• Ensure the office has everything it needs;
• Help organize corporate events.
   

Requirements:

• English proficiency - at least B2 level (comfortable for written and verbal communication with the CEO);
• At least 6 months of experience in a similar or related position;
• Experience working at an IT company is a plus;

• Organizational skills, the ability to quickly find information, and a sense of responsibility.

   

What We Offer:

• Competitive, stable salary based on your expertise;
• Annual salary reviews and performance-based rewards;
• Paid vacation and sick leave;
• Flexible working hours (workday starts between 9:00–11:00);
• Modern office in the centre of Kyiv, right next to the Olimpiyska metro station;
• Corporate events, happy hours, and team-building activities.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We are looking for a Senior Sourcer!

Requirements:

• 3+ years of experience as a Sourcer/Researcher or similar role;
• Experience with non-tech vacancies;
• Experience working with Senior, Head, and C-level positions;
• Understanding of candidate sourcing principles and recruitment process;
• Understanding of job market trends;
• Ability to work in a dynamic environment & big team, and on multiple vacancies simultaneously;
• Attention to details, communication and time-management skills;
• Result orientation and desire to learn;
• Spoken Ukrainian, B1+ level of English.

Will be plus

• Experience sourcing candidates for traffic-related positions (Media Buyer, Affiliate Manager, PPC Specialist, SMM Manager, etc.);

• Experience in gambling companies/products.

   

Responsibilities:

• Searching for passive candidates using various sources, including LinkedIn, Google search, ATS, HeadHunter and other tools;
• Coordinate vacancy postings via different job boards;
• Contacting potential candidates through different channels;
• Maintaining of talent database review applicants from corporate job site and other postings, including talent pool applicants, keeping information up to date;
• Development of a sourcing strategy for finding candidates in new locations;
• Creating talent pipelines for future needs;
• Work with recruitment tools (Jira, ATS);
• Cooperate with Recruiters to build a correct sourcing strategy for finding candidates;
• Scheduling an all initial interview with external candidates for recruiters;
• Development of professional networks, promotion of the company’s brand, and analysis of market information;
• Participation in other projects that affect hiring efficiency;
• Keeping track of sourcing metrics and reporting on progress;
• Ensure accurate filling of Jira, ATS and recruitment dashboard documents. Monitor that job openings timely transition through necessary status stages.

Our benefits to you:

• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• In-house Travel Service
• Multiple internal activities
• Other benefits could be added based on your location