Jobs at Djinni

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Iryna Pupko our Head of People Infrastructure we’re looking for a People Experience Specialist in Madrid to join our team of superstars transforming the EdTech industry.
 

What team will you be a part of?

You'll join an 8-person Admin team that covers everything from office operations to large-scale events – and you'll be the one building that same foundation in Madrid.
 

This job is perfect for you if you:

• Want the opportunity to join a Ukrainian EdTech company creating socially impactful educational products for international markets.
• Want quickly and easily improve your skills by solving non-standard tasks.
• Seek personal growth alongside a community of talented professionals and enthusiasts who share your passion for the field.
• Appreciate the freedom to bring your ideas to life, unleash creativity, and explore innovative approaches to improving work processes and people experience in a team.
   

What will you do:

• Office Operations
  Ensure the full functionality of the Madrid office and liaise with WeWork on infrastructure and office services-related matters. Manage office purchases and daily supplies, while maintaining office design and well-being elements.
• Employee Experience
  Handle office access and onboarding for employees and guests. Organise internal events, teambuildings, and major annual events in coordination with the Kyiv office and external vendors.
• Vendor & Finance Coordination
  Manage existing vendor relationships, establish new ones as needed, record expenses, and coordinate invoicing with the Finance team.
• Internal Collaboration
  Work closely with the PX and People Operations teams and cross-functionally with HR, Communications, Finance, and other teams. Keep the Madrid Office Manual up to date.
• Additional Responsibilities
  Perform other related tasks and support PX initiatives as required by the role and evolving company needs.
   

What do you need to join us:

• Have a previous experience in office management/community/admin roles
• Experience in the full cycle of event organisation - from concept and vendor coordination to on-site execution, as the event coordinator or event manager assistant.
• Knowledge of Spanish business environment and work with local vendors, with a good understanding of local work culture and communication styles.
• Linguistic competence:
  • Ukrainian — C1
  • Spanish — B2+
  • English — B2+
• Structure in the approaches to work.
• Strong communication skills.
• Proactive problem-solving and attention to detail.
• Disposition to learn quickly and constantly learn new things.
• Alignment with the values of our team (SELECT).
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Full sick leave compensation.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. Find out more about our projects here.
   

Are you interested?
Send your CV!
 

We're looking for a Junior QA Automation Engineer to join our QA team and help ensure the quality of global e-commerce products.

You'll work with an established Java and Playwright automation framework, write UI and API tests, and investigate failures. We value solid fundamentals, curiosity, clear communication, and the ability to explain the code you submit.

You don't need experience with every tool in our stack. We're looking for a strong foundation and the motivation to grow through practical work and feedback.

What you will be doing

• Develop and maintain automated UI tests using Java and Playwright.
• Write API tests (REST and GraphQL) using RestAssured and validate data using SQL.
• Maintain Page Objects, reusable components, and test data following existing framework conventions.
• Analyze requirements and identify test scenarios, edge cases, and suitable candidates for automation.
• Investigate test failures using Allure reports, Playwright traces, logs and database queries.
• Perform manual checks when needed to understand features and verify issues.
• Run automated tests locally and in CI, and help keep the test suite reliable.
• Participate in code reviews and improve your work through feedback.

What we are looking for

• Practical experience writing automated tests in Java, gained through commercial work, an internship, or personal projects.
• Java fundamentals: OOP, collections, and exceptions.
• Hands-on experience with a UI automation tool such as Playwright, Selenium, or Selenide.
• Familiarity with a test framework such as TestNG or JUnit, and with the Page Object pattern.
• Web and HTTP fundamentals: DOM, CSS selectors, HTTP methods, status codes, JSON, and cookies.
• Knowledge of testing fundamentals, test design techniques, and clear bug reporting.
• Basic SQL (SELECT, WHERE, JOIN) and everyday Git usage.
• Intermediate (B1) or higher English for discussing tasks and issues with international colleagues.

Nice to have

• Experience with Playwright for Java and TestNG.
• API automation with RestAssured; basic understanding of GraphQL.
• Familiarity with Gradle, Allure reports, and CI pipelines.
• Experience testing e-commerce flows such as checkout, payments, promotions, or subscriptions.
• Basic knowledge of Docker or NoSQL databases (MongoDB, DynamoDB).
• Java generics and the Stream API.

Working with AI

Our team actively uses AI coding assistants (such as Claude Code and Cursor) to explore unfamiliar code, generate test ideas, support investigations, and write and improve automated tests. We'll help you learn to use them effectively.

What matters to us is how you use them: critically reviewing AI-generated suggestions, validating the results, and fully understanding any code you submit.

Work setup

• Remote work, with the option to work from our office in Kyiv.
• We prefer candidates based in Ukraine and also welcome applications from candidates based elsewhere in Europe.
• Salary: USD 700–1,300 per month after taxes, depending on your skills and experience.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in iGaming industry.
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We are looking for a QA Manual Engineer to join our team and ensure the quality of complex software solutions. The ideal candidate understands QA processes, testing approaches, and can independently organize testing activities throughout the software development lifecycle.

Responsibilities:

• Analyze requirements, user stories, and technical documentation;
• Create and maintain test documentation: test cases, checklists, test plans, and test reports;
• Perform different types of testing: functional, regression, integration, system, smoke, and exploratory testing;
• Test complex software solutions and identify potential risks;
• Report, analyze, and track defects throughout the defect lifecycle;
• Work with bug tracking systems (Jira or similar);
• Collaborate with developers, analysts, and product teams to improve software quality;
• Participate in QA process improvements.

Requirements:

• Experience in manual software testing;
• Strong understanding of QA processes, testing levels, and defect lifecycle;
• Ability to work with requirements and identify inconsistencies;
• Experience creating test cases and test scenarios;
• Experience working with Postman and API testing;
• Knowledge of bug tracking systems (Jira or similar);
• Familiarity with test automation concepts and automated testing tools;
• Understanding of Agile/Scrum methodologies.

Nice to have:

• Basic SQL knowledge;
• Experience testing complex enterprise systems;
• Understanding of CI/CD processes.

We offer an opportunity to work on challenging software projects, develop QA expertise, and collaborate with an experienced engineering team.

We are looking for an experienced AWS Engineer / .NET Developer with strong expertise in Amazon Web Services, .NET/C# web development, and AI technologies.

Must Have

• Strong hands-on experience with AWS (Amazon Web Services)
• Solid commercial experience with C# and .NET / .NET Core
• Strong experience with ASP.NET Core
• Experience with ASP.NET MVC
• Experience developing Web APIs / REST APIs
• Experience with web applications and web services
• Good knowledge of HTML, CSS, JavaScript / TypeScript
• Experience with modern web frameworks such as React and/or Angular
• Practical experience with AI technologies and AI-powered solutions
• Experience integrating AI capabilities into software applications
• Good understanding of cloud architecture and AWS services
• Experience with Git and CI/CD

• Good problem-solving skills and ability to work independently

   

Responsibilities

• Design, develop and maintain web applications using C#/.NET and ASP.NET Core
• Develop and maintain ASP.NET MVC applications
• Build and maintain Web APIs and REST APIs
• Develop backend services and cloud-based applications
• Work with AWS to deploy, maintain and scale applications
• Develop and integrate AI-powered functionality
• Integrate AI services and APIs into existing software products
• Work with frontend technologies such as JavaScript/TypeScript, React and/or Angular
• Improve application performance, scalability and reliability
• Participate in code reviews, technical discussions and architecture decisions
• Work closely with other developers, architects and technical teams

The candidate should have hands-on commercial experience with these technologies and be able to independently work on complex software and cloud-based solutions.

Akurateco is a cutting-edge white-label payment software provider with 15+ years of hands-on experience in the payment industry, bringing fully-brandable and easily customizable payment software to our customers.
We are looking for an B2B Account Manager to join our team!
 

Responsibilities:

• Work closely with customers as a first level of assistance to set up platform for them, ensure that all technical requirements were met;
• Supporting client in integration process as a middlemen between client team and technical team;
• Communicate directly with clients, prepare documents to close deals, answer all questions and support requests;
• Work closely with internal sales, support, technical teams to be sure that client has all necessary assistance;
• Maintain close relationship with existing clients, provide them with any support they need to help them reach their monetary goals.

Requirements:

• Proven experience in B2B customer support/account management/client success;
• Ability to have serious conversations around technical subject;
• Experience in working with partners from abroad;
• Detail oriented, positive attitude, punctuality, ability to prioritize tasks in order to meet deadline;
• Understanding of e-commerce and technical side of using payment cards;
• Previous experience as account manager/customer support manager/backoffice manager and similar positions for payments;
• Upper-Intermediate level of English, knowledge of Spanish will be an advantage.

Will be a plus:

• Experience in processing related to setting up risk rules, antifraud, monitoring, routing, cascading;
• Experience in using Postman.

We offer:

• Competitive compensation depending on experience and skills;
• Remote-first work environment with flexible working hours;
• 20 paid vacation days annually for rest and recharge;
• 10 days of sick leave, available as needed;
• Corporate English and Spanish classes.

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a talented and motivated Junior Pentester who will join our security team to work on penetration testing and vulnerability/cloud security assessment projects.

We expect a short motivation letter where you can explain your skills, achievements and motivation.

Required skills

- Solid non-commercial cybersecurity experience, such as HTB/THM

- Junior-level cybersecurity certifications would be a plus.

- Comfortable with basic application security testing and common vulnerabilities (like OWASP Top 10, CWE Top 25) and cybersecurity fundamentals

- Strong basic IT skills: Linux, networking (TCP/IP, DNS, HTTP etc.)

- Some experience in scripting/coding languages, such as Java, JS, Python, Shell, etc.

- Strong drive to learn and develop cybersecurity skills

- Technical English (Intermediate)

We offer

- Good salary + bonus system

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Support in obtaining professional certifications, such as BSCP, OSCP, eWPTX, cloud certifications, etc.

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Execute penetration tests and security assessments as part of a team, including internal/external networks, web and mobile applications, Windows and Linux environments, cloud architectures, IoT devices, and more

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Conduct security research

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a Middle/Senior Security Consultant / Penetration tester to work on and lead penetration testing and vulnerability/cloud security assessment projects.

In this role, you will work on technically challenging projects and also spend some time leading/mentoring our junior pentesting colleagues.

Required skills

- 1.5+ years of intensive commercial experience

- OSCP, eWPTx2 or similar would be a plus

- Scripting/coding skills and being comfortable with advanced pentesting tooling

- Strong knowledge of mobile/web security

- Comfortable with cloud and container security

- Basic RE skills

- Ability to mentor/lead colleagues

- Strong ability and drive to learn and develop cybersecurity skills

- Technical English (Intermediate+)

We offer

- Good salary + bonus system

- Diverse project portfolio and technologies to work with

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Participate in various pentesting projects

- Lead junior colleagues

- Perform threat modeling in pentesting and security assessment projects

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Consult clients on efficient issues remediation

- Conduct security researches

- Develop tools and scripts to automate and improve current pentesting processes

The team is looking for a System Analyst with strong Oracle APEX, SQL, and PL/SQL expertise to analyze existing Oracle APEX dashboards and the Oracle procedures supporting their functionality, as well as prepare detailed technical specifications for developers.

As a System Analyst, you will analyze the structure and configuration of Oracle APEX applications and dashboards, investigate the underlying Oracle database logic, and translate business and system requirements into clear technical specifications for development.

The overall technology stack is Oracle PL/SQL / SQL + Oracle APEX.
 

Key Responsibilities:

• Analyze the structure of Oracle APEX applications, pages, and dashboards.
• Review the configuration of regions, reports, charts, interactive grids/tables, filters, and metrics.
• Analyze data sources, SQL queries, and conditions used to generate information.
• Review processes, calculations, validations, dynamic actions, and navigation between pages.
• Analyze user roles, access permissions, and conditions controlling the visibility of elements.
• Verify the correctness of data display and data updates.
• Identify duplicated logic, configuration issues, inefficiencies, and potential system risks.
   

Technical Specification & Requirements:

• Clarify business requirements and expected outcomes.
• Prepare detailed technical specifications describing required system changes.
• Define Oracle APEX components and Oracle database objects that need to be created or modified.
• Describe algorithms, data-processing rules, and user scenarios.
• Define requirements for UI elements, filters, reports, charts, and metrics.
• Specify user roles and access permissions.
• Define acceptance criteria for implemented changes.
• Provide developers with the necessary explanations and consultations during implementation.
   

Requirements Must have:

• Hands-on knowledge of Oracle APEX and principles of dashboard development.
• Strong SQL and PL/SQL skills.
• Understanding of Oracle database structure and relationships between database objects.
• Experience analyzing Oracle procedures, functions, packages, triggers, and SQL queries.
• Ability to analyze business logic, data sources, and system performance.
• Experience preparing technical documentation and detailed technical specifications for developers.
• Understanding of software testing principles and the ability to define acceptance criteria for changes.

As we continue to grow and evolve, we are expanding our team to support new initiatives and meet the increasing demand for our services. We’re currently looking for a talented and data-driven Web Analyst who can help us make smarter decisions and take our digital performance to the next level.

What We’re Looking For:

• strong hands-on experience with Google Tag Manager (GTM) and Google Analytics
• proven ability to set up, monitor, and interpret A/B tests using third-party platforms
• experience with app analytics tools like Firebase and Appsflyer
• working knowledge of BigQuery (BQ) and comfort working with large data sets
• a proactive attitude and a knack for solving problems before they impact performance

What You’ll Be Doing:

• setting up and maintaining web analytics tools, including Google Tag Manager and Google Analytics;
• planning, executing, and analyzing A/B and multivariate tests using third-party tools;
• supporting existing scripts and analytics setups, troubleshooting issues, and identifying bugs;
• creating custom dashboards and reports using BigQuery and other tools to help stakeholders make informed decisions;
• working with mobile application analytics platforms such as Firebase and Appsflyer.

What We Offer:

• paid vacations and sick leave;
• remote work — flexibility to work from wherever you’re most productive;
• challenging projects — opportunity to work on exciting and high-impact initiatives;
• employee discounts — enjoy special offers and discounts on our floral and gift products.

About Vestox Digital

Vestox Digital is a London-based Media Buying Agency founded by a Ukrainian team with 8 years of experience in affiliate marketing and media buying. We focus exclusively on White Hat verticals and long-term partnerships with direct advertisers, building sustainable traffic acquisition systems that scale across Tier-1 markets and multi-million-dollar budgets.

We treat great media buyers as business partners, not employees: significant performance-based upside, direct access to decision-making, and the chance to grow with the company from its earliest stage.

We're looking for a results-driven, independent and confident Google Media Buyer (Middle/Senior) who doesn't just run traffic, but builds efficient marketing that makes serious money.

What you'll be doing

• Generating profit with 40%+ ROI on daily budgets of $5k+ across Google Ads (Search/Demand Gen) and Microsoft Ads on White Hat Ecom/Nutra offers (CPA/CPL/RS models);
• Constantly generating new hypotheses, approaches and funnels, and testing them;
• Researching the market and analyzing emerging trends;
• Keeping strict, day-to-day control of budgets and your own KPIs.

What we're looking for

Must have:

• 2+ years of hands-on experience with Google Ads;
• 1+ year in the Affiliate industry (traffic arbitrage) or DTC products;
• 1+ year working with Ecom and/or Nutra verticals (White Hat);
• Recent, verifiable success cases with $30k+ monthly profit on Google Ads;
• Solid grasp of Performance and DTC metrics (EPC/RPC/CVR/EVR/CTC, etc.), with the ability to analyze them in depth and make decisions based on the data;
• Experience with trackers and analytics tools (GA, Clarity, Tableau, Campaignswell + ClickFlare/PeerClick/Voluum, etc.);
• Deep understanding of Google Ads/Microsoft Ads advertising policies and how to apply them when launching affiliate offers;
• Ability to independently select offers, build and test hypotheses, analyze results and scale profitable setups;
• English level B2+.

Nice to have:

• Experience with Microsoft Ads (Bing Ads);
• Ability to create pre-landers (LanderLab/Duda/ClickFunnels) and creatives (Creatify/Pixlr/GoogleFlow/Canva) on your own;
• Google Merchant Center and GTM setup skills.

What we offer

• 💰 A motivation system that's unique for the White Hat space, with the potential to earn 4-figure amounts within your first months;
• 🎯 Proven, private offers with strong payouts, high-converting funnels and a ready-built infrastructure tailored specifically to Ecom/Nutra PPC;
• 🤝 Direct access to the CEO: implement your own ideas without red tape and resolve issues in real time;
• 🌍 Fully remote work, B2B contract;
• 📈 A clearly defined growth path up to Team Lead / Head of Media Buying / CPO for those who want it and can deliver.

How to apply

Send us your CV along with a short description of your best case from the last 3 months (vertical, GEO, daily budget, ROI, etc.). Please start your case description with the words "White Hat" so we know you've read everything carefully.

#MediaBuyer #GoogleAds #PPC #AffiliateMarketing #PerformanceMarketing #Ecommerce #Nutra #Remote #DTC #TrafficArbitrage

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we are expanding our project team and inviting candidates to join us as a Microsoft Dynamics 365 Business Central Consultant at Strong Junior level. This is an opportunity to get involved in ERP implementation projects and grow with mentoring and training.

Key activities:

• Participation in D365 Business Central implementation and development projects for Innoware’s Ukrainian and foreign customers in a supportive and experienced team.
• Professional development through training, mentorship, Microsoft certification, and hands-on experience in real D365 Business Central projects and business scenarios.

Key responsibilities:

• Working with clients to analyze business processes, define target solutions, and align them within the D365 Business Central framework.
• Configuring and adapting standard D365 Business Central functionality according to customer business requirements.
• Preparing and aligning project documentation together with clients.
• Estimating effort and timelines for assigned tasks.
• Preparing functional specifications for the development team and collaborating with developers during implementation.
• Executing user acceptance testing to ensure the delivered functionality meets business needs and expectations.
• Supporting customers during UAT, deployment of new functionality, and Go Live.

Qualification:

• 1+ years of experience in implementing or supporting D365 Business Central system in a Consultant or Analyst role.
• Understanding of the core standard functionality of D365 Business Central and a desire to deepen that knowledge.
• Understanding of all stages of an ERP implementation project.
• Understanding of business process fundamentals (finance and/or logistics, sales, manufacturing, etc.).
• English proficiency at Upper‑Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience configuring Power BI.

Soft skills: 

• Attention to detail and a responsible approach to tasks.
• Willingness to learn, accept feedback, and develop your skills.
• Ability to work collaboratively in a team and communicate clearly.
• Interest in delivering quality results.

We offer:

• Dynamic work and diverse tasks in a growing D365 Business Central team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Learning and mentorship from experienced colleagues, including structured onboarding, an individual development plan, mentorship, regular feedback and support.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Career paths toward System Architect, Project Manager, or Team Lead, depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest.
• Permanent full-time contract with competitive remuneration.
• A grade‑based system with regular salary reviews based on your qualifications, performance results, and professional development.

We look forward to your application and getting to know you!

Please apply with your CV in Ukrainian or English. We will carefully review your application and contact you if your experience and qualifications match the role.

Join Innoware to grow your skills and work on projects with the support of experienced colleagues!

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft IT solutions – ERP, CRM, Power Platform, AI, and delivering secure cloud IT infrastructure. For 25 years, we have been providing high-quality services, and during this time, the Innoware team has completed over 500 projects in Ukraine and 18 countries worldwide. Our clients include successful, world-renowned companies such as Ciklum, Elcore Group, KERNEL, Nova Poshta, Obolon, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, Orbico, and many others.

Innoware’s headquarters are in Kyiv, where we are currently working on a critical task for Ukrainian businesses – the transition from russian-origin software (specifically 1C/BAS) to modern, secure, and international solutions from Microsoft. Today, there is a growing demand for such changes in Ukraine, and Innoware is helping businesses navigate this transformation by implementing solutions based on Microsoft products and adapting them to Ukrainian realities. At the same time, we continue to work with our long-standing foreign clients and welcome new partners worldwide who value the professionalism of our IT specialists.

As we continue to grow and launch new strategic projects in Ukraine and abroad, we are expanding our team and inviting a Sales/Account Manager focused on Microsoft Cloud IT Infrastructure solutions.

We’re looking for an active, attentive person who is ready to study a lot and deepen their expertise in new products and processes. On our side, we offer a detailed educational guide, as well as professional mentors’ support. 

Your products:

• Licenses for Microsoft B2B IT solutions – Microsoft 365, Azure, Copilot, ERP, CRM and others.
• Service for support and implementation of Microsoft Cloud IT Infrastructure solutions for companies. These can range from specific customer needs to comprehensive projects (migration, building IT infrastructure, etc.).

You customers’ geography: mainly Ukraine + EU, UAE, UK, USA.

Lead sources: ~70% – inbound warm leads from marketing, ~30% – your own search.

Your key tasks and responsibility

Sales: 

• Actively communicating with leads – identifying needs and expectations, recording all interactions in CRM.
• Selecting licenses, calculating cost and processing the purchase of licenses for prospective and existing customers to use Microsoft solutions.
• Managing deals from initial contact to signing – negotiating, organizing and conducting meetings, company presentations, demonstrations of IT solutions.
• Building long-term relationships with prospective clients, including maintaining regular communication, providing all the information they need to decide to work with us.
• Preparing all documents needed for a successful deal, including commercial proposals, tender documentation, contracts (with lawyers).
• Participating in PR and business activities – attending offline and online events, organized by Innoware and our partners, representing the company, actively networking with participants.

Account Management:

• Forming requests for invoices, controlling payments and re-signing agreements. All this is in cooperation with colleagues from the financial and legal departments.
• Keeping accounts and licenses up to date.
• Overseeing the prompt and timely provision of services to customers.
• Identifying new needs of existing clients, providing them information about Innoware’s solutions and services upon their requests.
• Planning interaction with each client, monitoring customer satisfaction.

Developing your own expertise – deeply studying solutions/products that you sell, analyzing the market, searching for new sales opportunities.

Experience and knowledge we’re looking for:

• You have 3+ years of experience in a Sales, Account Management, Customer Support or Project Management role within IT consulting (ERP, CRM, Power Platform, cloud infrastructure, SaaS), telecom, IoT, business consulting or related fields.
• You’re experienced with administering processes of customer’s documents preparation, including invoices, controlling payments.
• Will be an advantage if you sold and/or handled licenses for B2B IT solutions of any vendor.
• You understand the variety of B2B IT solutions – what types they can be and what business needs they cover, plus you’ve got skills and an interest in learning about technical issues.
• You’ve got experience in managing multiple customers and projects simultaneously and cooperating with cross functional teams.
• Your English is Upper Intermediate, your Ukrainian is fluent and competent.

Soft skills we believe are important for success in this role:

• Accuracy, commitment to high quality, ability to make sure tasks get done and take responsibility for results.
• Ability to work effectively independently and be a reliable partner in a team.
• Ability to prioritize tasks, meet deadlines.
• Strong communication skills.
• Initiative and proactivity, seeing opportunities for business development and proposing solutions.
• Desire to grow – willingness to learn, improve your skills, analyze the market, and achieve outstanding results.

What we offer:

• Development and support – personalized training plan on Microsoft solutions and Innoware’s services, mentoring from experienced colleagues, real career growth opportunities. 
• Wide sales opportunities – Innoware has solutions that cover almost all business needs in IT infrastructure – ERP, CRM, Power Platform, Azure, Microsoft 365, AI services, security solutions and many others.
• Diverse work – communication with clients from different industries and countries, participation in the development of Innoware's business in Ukraine and abroad. 
• Our values and corporate culture – Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.
• Full remote format. If you’re interested and able to visit Kyiv from time to time – we have an office there and we’d love to see you (but subject to the security situation).
• Work-life balance: standard schedule from 9:00 a.m. to 6:00 p.m., flexibility is ±1-2 hours, paid vacation and sick leave, weekends (Sat, Sun), and additional days off for public holidays.
• Cooperation format – permanent full-time contract.
• Compensation – fixed rate + bonuses from sales. We believe this should be standard, but it's worth mentioning that we always pay in full and on time.

Want to sell top IT solutions from Microsoft and Innoware as well as develop your career?

Please apply with your detailed CV in Ukrainian or English. We will carefully review your CV and contact you if your background meets the vacancy expectations.

Join the Innoware team – sell, grow, and achieve more!

Learn more about Innoware: https://innoware.com/

Learn more about job opportunities at Innoware: https://innoware.com/career/ 

Role Overview:

We are looking for a skilled and proactive Senior Product Owner to join a product team and support the development of a next-generation Asset and Inventory Management platform. The primary focus of this role is to ensure efficient product execution by converting business objectives, product strategy, and subject matter expertise into well-defined requirements that engineering teams can implement. Working closely with a Product Manager, a Rapid Prototype Designer, and a Subject Matter Expert (SME), you will be responsible for translating the product vision into actionable development tasks and ensuring consistent delivery throughout the development lifecycle. While the Product Manager is responsible for the overall product direction and long-term roadmap, you will oversee the operational aspects of product development, including backlog ownership, requirements clarification, sprint coordination, and delivery validation. Your work will help ensure that the engineering team delivers high-quality functionality that meets business expectations and supports real-world user needs.

Key Responsibilities:

Product Backlog and Requirements Management

• Convert roadmap initiatives and business requirements into detailed user stories, clearly defined acceptance criteria, and process or workflow diagrams.
• Work with the Product Manager and SME to clarify business needs, identify functional dependencies, and ensure requirements are sufficiently detailed before development begins.
• Maintain, refine, and prioritize the product backlog to ensure development teams have a consistent pipeline of clearly defined and actionable tasks.

Agile Delivery and Engineering Collaboration

• Act as the main point of contact for the engineering team on day-to-day product functionality, providing timely clarifications and resolving questions that may affect development progress.
• Support and facilitate Agile/Scrum activities, including backlog refinement sessions, sprint planning, daily stand-ups, and sprint reviews.
• Identify and resolve implementation-related blockers by clarifying business rules, defining validation logic, addressing edge cases, and making practical decisions on functional scope when needed.
• Monitor sprint execution and help maintain delivery momentum by ensuring that priorities and requirements remain clear throughout each development cycle.

Cross-Functional Coordination and Product Quality

• Collaborate with the Rapid Prototype Designer to align user stories and functional requirements with UI/UX prototypes and design specifications before work enters a sprint.
• Validate completed features against agreed acceptance criteria, design expectations, and intended business outcomes.
• Partner with the Product Manager to provide visibility into delivery progress, discuss scope adjustments, and proactively identify potential risks or dependencies.
• Ensure that delivered functionality is consistent with the agreed requirements and supports the intended user workflows.

Qualifications and Experience:

• Professional Experience: 3–5+ years of experience as a Product Owner, Agile Business Analyst, Technical Product Manager, or in a comparable role focused on software delivery within an Agile/Scrum environment.
• Agile and Requirements Expertise: Practical experience developing clear and comprehensive user stories, defining testable acceptance criteria (including Given-When-Then/Gherkin formats), and maintaining product backlogs using tools such as Jira or Aha!.
• Technical and Design Understanding: Ability to interpret UI/UX mockups, interactive prototypes, process flows, and data or schema diagrams, and translate them into actionable requirements for software engineers.
• Communication and Collaboration: Strong verbal and written communication skills, with the ability to translate complex business concepts into clear technical requirements and facilitate effective collaboration between domain experts and engineering teams.
• Analytical and Problem-Solving Skills: Demonstrated ability to resolve functional ambiguities, assess implementation options, make pragmatic decisions on scope and priorities, and keep development teams focused on delivering outcomes.

Nice to Have:

• Experience contributing to the launch of new SaaS products (0-to-1 development) or the modernization of existing software platforms.
• Knowledge of inventory tracking processes involving hardware integrations, RFID technology, or barcode scanning.
• Professional Scrum Product Owner (PSPO) or Certified Scrum Product Owner (CSPO) certification.
• Previous experience with Asset Management, Inventory Management, Supply Chain Management, ERP systems, or enterprise logistics solutions.

Must Have:

• Time Zone Fit: Ready to work EST time zone for maximum team overlap.
• Communication: Excellent spoken and written English; experience working across distributed teams.
• Initiative: Comfortable clarifying requirements and making independent decisions, escalating strategically only for more complex questions due to time zone gaps.