Jobs at Djinni

We are looking for a Financial and Compliance Controller. This role offers the scale and complexity of managing financial operations across multiple entities and jurisdictions, ensuring high-quality reporting and compliance with IFRS/US GAAP. You will build and optimize internal controls, financial processes, and reporting frameworks, while overseeing group-level closing, cash flow, and audit readiness. Working cross-functionally with Accounting, Legal, Tax, and Product teams, you’ll drive financial transparency, support budgeting and performance analysis, and contribute to strategic decision-making, directly impacting the company’s efficiency, risk management, and long-term growth.

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

In this role, you will

• Consolidate and ensure the quality of financial and management reporting (multi-entity, multi-country), including compliance with IFRS/US GAAP
• Design and develop internal control frameworks, manage financial risks, and ensure the reliability of financial processes
• Implement and standardize financial policies, procedures, and reporting methodologies
• Own period-end closing processes and oversee accounting accuracy at the group level
• Coordinate external providers (accounting, audit, corporate services) and ensure audit readiness
• Manage compliance across multiple jurisdictions in close collaboration with Legal and Tax teams
• Develop and oversee the group’s corporate structure, including interaction with registrars and monitoring of substance requirements
• Participate in building and optimizing payment and banking infrastructure, including KYC/KYB processes
• Oversee and coordinate group-level cash flow, including intercompany settlements
• Participate in budgeting, performance analysis (actual vs budget, ROI), and support decision-making processes
• Prepare management reporting and dashboards for C-level stakeholders
• Drive process improvements and initiatives aimed at increasing efficiency and reducing risks
• Collaborate cross-functionally and participate in strategic projects
  
  It’s all about you
• Proven experience in consolidating and ensuring the quality of financial and management reporting (multi-entity, multi-country), including IFRS/US GAAP compliance
• Strong expertise in designing and developing internal control frameworks, financial risk management, and ensuring reliable financial processes
• Hands-on experience with implementation and standardization of financial policies, procedures, and reporting methodologies
• Ownership of period-end closing processes and oversight of accounting accuracy at the group level
• Experience in coordinating external providers (accounting, audit, corporate services) and ensuring audit readiness
• Solid understanding of compliance across multiple jurisdictions and effective collaboration with Legal and Tax teams
• Experience in developing and overseeing corporate structures, including interaction with registrars and monitoring of substance requirements
• Familiarity with payment and banking infrastructure, including KYC/KYB processes, with a track record of optimization
• Experience in overseeing and coordinating group-level cash flow, including intercompany settlements
• Background in budgeting, performance analysis (actual vs budget, ROI), and supporting decision-making processes
• Experience in preparing management reporting and dashboards for C-level stakeholders
• Track record of driving process improvements aimed at increasing efficiency and reducing risks
• Strong cross-functional collaboration skills and experience contributing to strategic initiatives
• English proficiency B2

Would be a plus

• Experience working with ERP systems (SAP, Microsoft Dynamics 365, or others)
• Professional certifications (ACCA, CIMA, CPA), or currently in progress

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview 
• Reference check/Polygraph
• Offer

About the company: United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About your role: We are looking for a Lead Treasury Manager to help scale and strengthen our treasury function. This role offers the opportunity to manage multi-currency cash flows across international banks, EMIs, and crypto partners, optimize treasury processes, and gradually build and lead the treasury team as the company grows. You'll play a key role in ensuring financial stability and supporting the company's strategic growth. 

You'll work cross-functionally with the Accounting, Financial Control, and Product teams, taking ownership of banking relationships, compliance processes, and continuously improving treasury operations as the business scales.

In this role, you will

• Lead and develop the company's treasury function, driving its continuous improvement, scaling processes, and implementing best practices to support business growth.
• Lead and develop the treasury team, distributing workload, setting priorities, and mentoring team members
• Own end-to-end relationships with banks and EMIs — negotiating fees, credit terms, and service conditions
• Analyze current banking costs and proactively identify optimization opportunities (e.g., switching accounts or providers to reduce fees)
• Lead the opening and closing of bank and EMI accounts, including onboarding for new jurisdictions and business needs
• Own KYC processes and ensure compliance with financial regulations and internal policies
• Identify financial and FX risks and develop strategies to mitigate them
• Manage foreign exchange exposure and support decisions on currency and banking setup for new business flows
• Ensure accurate preparation of supporting documentation for payments and oversee bank card management
• Be able to step in and execute payments personally when needed, ensuring business continuity during team absences or peak load
• Prepare and analyze reporting on turnover, balances, and financial performance for management
• Coordinate correspondence with banks on operational matters, including refunds, chargebacks, and account-related issues
• Continuously improve and automate treasury-related processes in collaboration with Financial Control and other internal teams
• Participate in the transition to a new ERP system, adapting treasury data structures and workflows accordingly
• Support ad hoc projects and reporting as assigned by senior management

It’s all about you

• 3+ years of experience specifically in a Treasury Manager role, preferably in IT, fintech, or a multi-jurisdictional business
• Experience managing a team, with the ability to delegate, prioritize, and develop team members
• Hands-on experience with international banks, EMIs, and payment systems (SWIFT, SEPA, ACH, online banking)
• Experience working with crypto payments/exchanges is a strong advantage
• Experience opening and closing bank/EMI accounts across multiple jurisdictions
• Solid understanding of KYC procedures and regulatory compliance requirements
• Strong analytical skills and confidence negotiating directly with banks on fees and terms
• Upper-Intermediate English proficiency, both oral and written
• Structured, proactive, and results-oriented approach to work

Would be a plus

• Experience with cash flow forecasting in a multi-entity/multi-currency structure
• Knowledge of ERP systems (especially Microsoft Dynamics 365)
• Prior exposure to fintech or high-growth tech environments

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity Recovery Support Allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• HR interview
• Test Task
• Technical Interview
• Final Interview
• Reference check/Polygraph
• Offer

We are strengthening our team and looking for a Junior Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Junior Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 1+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

We are strengthening our team and looking for a Product Manager who will drive valuable features and contribute to the launch of new products.

About the product: We develop and scale multiple social networking products that connect people worldwide. Our portfolio includes apps for both iOS and Android, each designed to enhance user experience, optimize engagement, and explore new business models. As a Product Manager, you will join a product team that works across different products, sharing expertise and collaborating on key initiatives. This is an opportunity to shape innovative features, drive product growth, and contribute to the launch of new solutions in a fast-paced environment.

In this role, you will

• Conduct market research and competitor analysis to identify trends and opportunities
• Define and write detailed product requirements (PRDs, user stories, acceptance criteria)
• Analyze user behavior and product funnels to find areas for improvement
• Generate and prioritize product hypotheses, testing them through experiments
• Work with product analytics tools to track key metrics and suggest improvements
• Collaborate with designers, developers, and QA teams to ensure smooth implementation of new features
• Run A/B tests, analyze results, and make data-driven decisions
• Stay up to date with industry best practices and propose innovative solutions
   

It’s all about you

• 2+ years of experience in product management with mobile B2C apps
• Strong analytical skills and experience in problem-solving through data analysis
• Experience in writing clear and structured documentation (PRDs, user stories)
• Hands-on experience with A/B testing, hypothesis validation, and user research
• Familiarity with product analytics tools (Tableau, Grafana, BQ or similar)
• Basic understanding of UX principles and the ability to identify user pain points
• Strong communication skills and ability to work cross-functionally in a team environment
• Familiarity with agile development processes and backlog management
• Proactive, results-driven mindset with a strong sense of ownership
• Upper-Intermediate (B2) English or higher
   

Would be a plus

• Experience working with product analytics in-depth

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Test Task
• Technical Interview
• Final Interview (optional) 
• Reference check
• Offer

Our Customer:

Our customer is developing an AI-powered platform that helps organizations accelerate innovation through advanced artificial intelligence, secure infrastructure, and modern backend engineering. The team builds scalable, production-grade AI solutions designed to operate across cloud and private environments while maintaining high standards of security, reliability, and performance.

Your Tasks:

• Design, develop, and maintain scalable backend services, APIs, and system architecture for AI-powered applications.
• Take full ownership of features throughout the entire development lifecycle, from technical design and architecture to implementation, deployment, monitoring, and continuous improvement.
• Transform AI concepts, Large Language Model (LLM) capabilities, and intelligent agent designs into reliable, production-ready backend systems.
• Design and implement AI reasoning workflows, agent orchestration, and integrations with enterprise services, external platforms, and internal data sources.
• Build, maintain, and optimize CI/CD pipelines across cloud and secure private deployment environments.
• Ensure software quality through engineering best practices, self-review, automated testing, observability, and continuous improvement.
• Integrate LLMs into enterprise applications while ensuring security, scalability, and reliable production performance.
• Contribute to infrastructure design for secure AI deployments, including private, on-premises, and self-hosted environments.
• Collaborate closely with AI engineers, QA specialists, and cross-functional teams to deliver robust, production-grade AI solutions.
• Work independently with a high level of ownership while contributing to collaborative engineering initiatives and continuously raising technical standards.

Required Experience and Skills:

• 6+ years of experience as a Backend or Systems Engineer with strong expertise in backend architecture and system design.
• Hands-on experience building and deploying production-grade LLM applications or AI agent solutions.
• Strong experience designing and developing APIs, backend services, distributed systems, and scalable application architectures.
• Experience working with relational and/or NoSQL databases in production environments.
• Strong understanding of system reliability, scalability, observability, and performance optimization.
• Experience building and maintaining CI/CD pipelines and modern software delivery workflows.
• Experience working with Google Cloud Platform (GCP) and deploying cloud-native applications.
• Familiarity with secure private infrastructure, on-premises deployments, or hybrid cloud environments.
• Strong understanding of application security, API security, data protection, and privacy best practices.
• Proven ability to independently own technical solutions from architecture and implementation through production deployment and ongoing support.
• Experience collaborating effectively with AI engineers, QA teams, and cross-functional engineering teams in Agile environments.
• Excellent problem-solving, communication, and technical documentation skills.
• Fluent English.

Would Be a Plus:

• Experience working with open-weight or self-hosted AI models.
• Experience designing infrastructure for private AI deployments, including compute and operational considerations.
• Knowledge of knowledge graphs or graph-based data modeling.
• Background in algorithmic problem-solving or data science.
• Experience building personal software projects or contributing to open-source initiatives.

Working Conditions:

• 5-day working week, 8-hour working day.
• Remote work.

ChargerSystem builds a CPMS — a management platform for EV charging infrastructure. Our clients are charging network operators in Ukraine and abroad, and the platform is integrated with international roaming aggregators and payment providers.

We're looking for someone to become the single point of ownership for operational relationships with partners and integrations. The position sits at the intersection of technical expertise, operational execution, and managing external relationships.

You'll communicate with partners directly, coordinate the rollout of new functionality, and make sure agreements turn into working integrations.
 

What you'll own
 

Partners and integrations

• Day-to-day operational communication with partner companies (roaming aggregators, network operators, charge point discovery services) — 6–8 active partners & growing 
• Coordinating the rollout of new functionality: scope, timelines, release sequencing, customers & holder expectations, preparing external communications for releases & new features
• Integration delivery: status tracking, data import, configuration, launch readiness
• Running regular operational meetings with partners
• Advising partners on how the platform works: payment methods, billing algorithms, presets, station schedules
   

Payments and merchants

• Supporting merchant registration, activation, and configuration in payment systems
• Handling payouts, refunds, and refund dispute cases
• Coordinating the resolution of failed or incorrect transactions
• Evaluating new payment solutions and preparing recommendations
   

Analytics and reporting

• Preparing analytical reports on charging station performance at partner request
• Investigating charging session issues, abnormal consumption, and incorrect account balances
• Consumption statistics across station groups
   

Internal collaboration

• Creating and managing tickets in Jira, working with L2/L3 engineering teams
• Maintaining internal documentation on partners and processes
   

What we're looking for
 

Required

• 2+ years in a role managing B2B partners or clients in a technical product: technical account management, partner operations, integration management, or technical customer success
• Technical literacy: you understand REST APIs and webhooks, can read logs and documentation
• Experience with payment systems or financial flows (transactions, reconciliation, refunds, payouts)
• Upper-Intermediate English or above — daily written and spoken work with international partners
• Autonomy in external communication: you run a partner relationship without needing every message reviewed internally
• Follow-through: you close issues rather than reporting that you've emailed someone
   

Nice to have

• Background in EV charging, energy, IoT, or adjacent domains
• Familiarity with OCPP/OCPI
• Experience with Jira and Google Workspace administration
• Analytical skills: SQL or confident work with large data exports

What you get

• Direct ownership of a business area, not execution of someone else's decisions
• Direct access to the CEO, CTO and the product team — decisions get made fast
• Real product influence: the feature requests you bring from partners land on the roadmap
• A growing domain: EV infrastructure in Ukraine and new markets
• Market compensation
• Equity: we're setting up an ESOP for key roles, and this position is included. Specific terms are discussed at the final stage.

B2B Sales Manager (US Market) — Remote

Do you enjoy phone negotiations, aren’t afraid of cold outreach, and want your income tied to results rather than a ceiling? Then keep reading.

Binotel is a SaaS company with 15 years of experience in business communications. We’re expanding into the US market and looking for a Sales Manager to own deals from first contact to signed contract.

What to know upfront

• You’ll sell to US-based businesses — all calls and negotiations in English with native speakers (C1+ required).
• Schedule: 3:00 PM–12:00 AM Kyiv time (aligned with the US business day).
• Fully remote.

What you’ll do

• Own the full sales cycle: discovery call → demo → objection handling → close.
• Conduct discovery calls and online meetings with US-based businesses.
• Match prospects from our product suite (Cloud PBX, Call Tracking, CRM, Online Chat, and business automation tools) to the problems they actually need solved.
• Build long-term relationships with decision-makers.
• Keep deals updated in CRM and maintain an accurate forecast.
• Hit monthly targets and KPIs.

What we’re looking for

• 1+ year in B2B sales, ideally SaaS or telecom.
• Experience with outbound / cold outreach.
• English C1+, confident on calls and in negotiation.
• Numbers-driven mindset, not process-driven.

What we offer

• 💻 Fully remote work
• 🕒 Working hours: 3:00 PM–12:00 AM (Kyiv time)
• 💰 Competitive fixed salary + uncapped commission
• 📈 Clear career growth to Senior Sales Manager and Team Lead
• 🎓 Structured onboarding and support from an experienced team
• 🚀 Established SaaS product with international expansion

About the Staff Software Engineer role 🔍

As a Staff Software Engineer on our Platform team, you’ll design, implement, and maintain robust, high-quality backend APIs and services. Your work will directly impact Motion’s core operations and enable teams across the company to leverage our data across multiple product lines.

| Our tech stack: React, Node.js with Express, TypeScript, GraphQL, PostgreSQL, MongoDB, and Azure.

What you'd be doing 🛠️

• Scoping, designing, and implementing resilient, performant, and high-quality backend solutions.
• Working closely with fellow engineers to deliver complex backend features and integrations.
• Maintaining and enhancing existing integrations, anticipating future product solutions and making sure our systems scale with Motion’s growth.
• Identifying and resolving errors, performance issues, and devex problems in our codebase.
• Driving engineering advancements.

Sample projects:

• Build a unified API for our insights data to be used by other development teams.
• Store insights and metrics from our data providers at scale.

Our ideal fit brings ✨
 

• 6+ years of experience building and maintaining large-scale software applications.
• Proficiency with our core stack (React, Node.js, TypeScript) is ideal, though we’re open to adjacent tech.
• Strong experience with asynchronous message queue systems.
• Experience with MongoDB or other document-based databases.
• Solid understanding of data modelling, ETL concepts, and simplifying data architecture.
• Exceptional written and verbal communication skills with a knack for translating complex technical issues into clear business impacts.
• Interest in AI/ML.
• Ability to thrive in a fast-paced environment with evolving requirements and priorities.
• A pragmatic approach to tackling challenging problems, with a deep interest in understanding and solving business needs.

What you'll love about the company 💜

• Competitive compensation package: We offer competitive compensation, including equity for all employees, health benefits from day one, a monthly health & lifestyle stipend to support your well-being, 20 days of PTO, and a $1,500 work-from-home stipend.
• Remote-first with hybrid flexibility: We're a remote-first company with team members spanning Canada, the U.S., and beyond, but also have office spaces in 4 main hubs (Toronto, Montreal, Vancouver, and Porto) for optional hybrid work.
• Growth that speaks for itself: Motion has strong product-market fit, 3x YoY growth, second-time founders with deep industry knowledge, and $30M in Series B funding to fuel our momentum.
• Opportunity for impact: As an early team member, your contributions will directly shape the product, team, and the future of the company. If you're excited about building, you’ll thrive here!
• Award-winning team: We're a low-ego, high-performing team that was just ranked #5 on LinkedIn’s Top 15 Startups in Canada for 2025.
• Team connection: To stay connected in a virtual workspace, we get together at least once a year for a company-wide offsite (this year, we spent a week by the lake in Muskoka, Canada!)

🌎 A note on location: It is a fully remote company, but we’re looking for someone in or around one of our hub cities (Toronto, Montreal, or Porto, Portugal) who can work with significant overlap with ET working hours.

We are looking for a PPC Specialist to launch, manage, and scale paid advertising campaigns in the CS2 skins niche.
 

Responsibilities:

• Launch, manage, and scale paid advertising campaigns across multiple platforms
• Analyze traffic performance and optimize campaigns based on ROAS and CPI
• Independently source, test, and purchase creatives (banners, videos, other assets)
• Research, test, and scale new traffic sources and ad placements
• Continuously test hypotheses and scale profitable campaigns
   

Key Requirements:

• Ability to set up advertising accounts from scratch (account structure, tracking, pixels, conversions)
• Strong skills in Google Ads — 60% primary focus (Search, Display, Video/YouTube)
• Solid experience with Meta Ads (Facebook / Instagram) — 40% focus
• Hands-on experience with traffic analytics and performance optimization (ROAS/CPI-driven)
• Independent sourcing and purchasing of creatives (banners, videos) for campaigns
• Media buying experience on niche and gaming-related platforms, including:
  • Esports tournaments and events
  • Gaming communities and forums
  • Discord servers
  • Twitch streamers and gaming influencers
  • Other gaming-related ad placements
• Ability to independently find, research, and test new traffic sources
• Experience in gaming, esports, skins, or digital goods niches
• Understanding of CS2 audience behavior and monetization funnels
• Experience scaling high-volume performance campaigns

We're looking for a Production Support Engineer with strong fullstack engineering skills to join our team. You'll ensure the reliability and stability of our payment processing platform while actively contributing to improvements across the entire stack. This role blends reactive incident response with proactive development work to build more resilient systems.
Responsibilities
 

• Monitor, triage, and resolve production incidents across our distributed payment systems
• Investigate and troubleshoot issues across frontend, backend, and infrastructure layers
• Develop and deploy fixes, patches, and improvements directly—not just escalate
• Perform root cause analysis and implement permanent solutions to prevent recurrence
• Build and maintain internal tooling, dashboards, and automation to improve observability
• Configure and manage CloudWatch alarms, dashboards, and log insights queries
• Maintain and enhance GitHub Actions workflows for CI/CD pipelines
• Collaborate with product engineering teams on system reliability and performance optimization
• Maintain and improve runbooks, alerting rules, and incident response procedures
• Participate in on-call rotation to provide 24/7 support coverage

Requirements

• 4+ years of software engineering experience with at least 2 years in a support or SRE-adjacent role
• Strong proficiency in C# and .NET (ASP.NET Core, Entity Framework)
• Frontend development experience with React
• Experience with AWS services (EC2, ECS, Lambda, S3, RDS, SQS)
• Proficiency with AWS CloudWatch for logging, metrics, alarms, and dashboards
• Experience with CloudWatch Logs Insights for querying and analyzing application logs
• Proficiency with GitHub Actions for building, testing, and deploying applications
• Experience writing and maintaining CI/CD workflows including automated testing, environment deployments, and release management
• Solid understanding of SQL and NoSQL databases (SQL Server, PostgreSQL, MongoDB)
• Experience with RESTful API design and debugging
• Strong troubleshooting skills across the full application stack
• Excellent communication skills for incident coordination and cross-team collaboration

Nice to Have

• Experience in fintech or payment processing
• Familiarity with containerization and orchestration (Docker, ECS/EKS)
• Knowledge of message-driven architectures (SQS, RabbitMQ)
• Experience with Infrastructure as Code (Terraform)
• PCI-DSS compliance experience

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

Employer information:
This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. 
Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

About the role:
We are looking for a results-driven Business Development Manager who will secure new business and grow revenue for the company. This is a pure deal-origination role: it does not include account management, project management, delivery, technical execution, or day-to-day client communication - all client calls and ongoing communication are handled by our US-based team.

You will work independently to source and qualify opportunities, then hand them off internally once a deal is ready to move forward. The focus of this role is generating pipeline and closing agreements, not managing existing accounts.

What you will do:
- Secure new business and grow revenue.
- Proactively source outbound opportunities, including partnerships, referrals, and warm outreach.
- Qualify opportunities and drive them to signed agreements.
- Coordinate internally with the US team during deal handoff.
- Contribute directly to revenue growth, without taking on account management or delivery responsibilities.

What we are looking for:
- You have proven experience in business development or lead generation for IT services,software development companies, or SaaS.
- You have a clear track record of originating or closing deals with budgets of $20,000+.
- You understand how custom software projects are priced and sold.
- You have strong written and spoken English (B2 level or higher)
- You can work independently and stay focused on results.

KPIs:
- New qualified opportunities created.
- Pipeline value generated.
- Deals secured / revenue influenced.

What We Offer:
- Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
- 1:1 English lessons to support clear and confident communication.
- Paid vacation and sick days.
- Fully remote work.
- Opportunities for professional growth within the team.
- Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview

Apply with your resume and a short note outlining your relevant experience. You can also send your resume directly through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with SoftDoes (SD), an enterprise-level custom software development and AI-engineering company. The team works on IT projects, builds and launches products, and manages full-cycle delivery teams.

Team members work in distributed teams and collaborate closely with internal stakeholders and project teams.

About the Role:
SoftDoes is looking for an HR Manager to support the HRD in running and developing the company's HR function. This is a hands-on generalist role, working in tandem with the Head of HR and taking ownership of day-to-day HR operations so she can focus on strategic priorities. The role sits alongside company leadership and works directly with employees across all departments.

What You'll Do:
- Maintain and improve HR documentation - onboarding, offboarding, internal regulations
- Support the design and implementation of bonus, incentive, and benefits programs
- Analyze team performance and engagement
- Communicate directly with C-level executives and employees across all departments
- Drive and implement HR process improvements and new initiatives, such as team building and process documentation
- Collaborate closely with team on day-to-day HR operations, picking up delegated responsibilities as they're defined

What We're Looking For:
- 1+ year of commercial experience as an HR Manager / HR Generalist within an IT or software company
- You have strong written and spoken English (B2 level or higher)
- Experience in a company of 30+ people, with direct communication with C-level executives
- Hands-on experience with HR documentation - understanding how it's written and structured, not just how to fill in a template
- Strong soft skills: communication, adaptability, and the ability to juggle multiple responsibilities at once
- A proactive mindset - comfortable identifying gaps and proposing solutions independently, without waiting for detailed instructions

Nice to Have:
- Experience designing performance-evaluation criteria or bonus/incentive systems
- Experience driving team-building or culture initiatives

What We Offer:
- Working hours aligned with US time zones, typically 16:00- 00:00 Kyiv time
- English lessons to support clear and confident communication
- Paid vacation and sick days
- Fully remote work
- Opportunities for professional growth within the team
- Structured, personalized onboarding to help you ramp up effectively

Hiring stages: Screening call with a recruiter - Interview with the Head of HR 

Apply with your resume and a short note outlining your relevant experience. You can also send your resume directly through our website at comeback.ua. Selected candidates will be contacted by the Come Back Agency

We’re looking for a Solution Expert to join our Client Support team and become the go-to person our clients trust when something isn’t working the way it should.

You’ll own a queue of cases from the moment they land until they’re resolved, working across our support portal, email, and phone. Our platform runs ticketing and live event management, so if you’ve worked in that world before, great, and if you haven’t, we’ll teach you. What matters more is that you’re genuinely curious about how things work, patient enough to walk someone through a fix, and quick enough to think on your feet when the queue gets busy.

What you’ll do
 

• Get to know the platform inside and out so you can troubleshoot with confidence rather than guessing.
• Triage incoming cases and turn client questions into clear, practical solutions, explained in plain language, whether you’re writing an email or talking someone through it live.
• Dig into reported issues: reproduce the behavior, find the cause, and either fix it or hand it off to a Technical Solution Expert with a clean, complete summary.
• Run walkthroughs and consulting sessions when clients are learning something new, and keep them in the loop throughout the life of a case so they never have to chase you for an update.
• Add what you learn to the team’s knowledge base and training materials, so the next person doesn’t have to solve the same problem from scratch.
• Notice the patterns behind recurring issues and speak up about product gaps or process fixes.
• Stay flexible around on-sales and the natural seasonality of live events, since that’s when clients need you most.

What you bring
 

• Client-facing support or service desk experience, ideally at a SaaS or tech company, and a real track record of turning a confused client into a happy one.
• Strong written and spoken English, with the knack for explaining something technical without the jargon.
• A methodical troubleshooting mindset: comfortable in web applications, able to read configuration settings and make sense of error messages, and unafraid of a tricky case.
• Experience working against SLAs inside a ticketing or case management system, and the ability to juggle a queue where priorities shift by the hour.
• Comfort with Windows and/or macOS, browsers, and everyday internet tools.
• A plus if you’ve trained clients on software before, or if you know the ticketing and live events world already.

What we look for in a teammate

Technical skill gets a case solved. Attitude is what makes a team actually work. We want someone proactive and dependable, the kind of person who picks up the hard case, shares what they learned from it, and helps a teammate without being asked twice. You flag risks early, follow up before a client has to chase you, and stay steady when the queue gets loud. You’re curious enough to keep learning the product and the industry on your own, and open enough to take feedback as well as give it.

Responsibilities

• Own features end-to-end, from design through deployment.
• Build responsive UIs for real-time, agent-driven experiences — collaborative editing, streaming responses, and graph-backed answers rendered clear and actionable.
• Shape how people interact with the agents — the controls, feedback, and states that make an AI product feel trustworthy rather than opaque.
• Extend the APIs, services, and data models behind your features, and partner with AI, backend, and domain experts to ship them.

Must-have skills

• 4+ years building and shipping production web applications across frontend and backend.
• Strong React and TypeScript, with a record of building complex UIs.
• Strong Next.js, Tailwind, and a modern component system (such as Radix/shadcn).
• Solid backend fundamentals — designing APIs, modeling data, and reasoning about server-side behavior.
• Familiarity with real-time collaboration (WebSockets, Yjs) or rich-text editors (TipTap).
• Comfort in a monorepo (Turborepo/pnpm) and good testing habits (Vitest, Playwright).
• 1+ years integrating LLMs or AI APIs into production — streaming, tool calls, or RAG-backed interfaces.

Nice to have

• Yjs/CRDT collaborative-editing depth
• TipTap / rich-text editor internals
• Graph data visualization / agent-UX patterns
• Good product instincts and sound judgment when the spec is thin

We are looking for proactive, disciplined, and highly accountable Product Delivery Managers to join our team.

Responsibilities:

• Driving clear, structured, and proactive communication with clients through written updates, reporting, and calls;
• Ensuring delivery stays aligned with the client’s product goals, user needs, and business priorities;
• Taking ownership of planning and scope management, ensuring both the team and client understand progress, risks, and next steps;
• Control the quality and consistency of all deliverables - no gaps, no surprises.
• Thinking beyond tasks - focusing on how delivery supports the product’s success;
• Analyzing delivery performance and continuously pushing for improvement in process, outcomes, and alignment with the product vision.

Requirements:

• Minimum 2 years of hands-on experience in managing digital products or software delivery;
• English level - C1;
• Profound knowledge of Agile methodologies (Scrum, Kanban, Waterfall) and other mgmt frameworks;
• Strong product thinking - understanding how delivery decisions impact user value and business outcomes;
• Outstanding communication, escalation, and expectation management skills;
• Strong risk management, problem-solving, and negotiation skills;
• High demands and expectations from your work - no excuses, no half-measures;
• Leadership qualities: confidence, ownership, clarity;
• Solid understanding of business environments and ability to align delivery with business goals.

We offer:

• Comfortable working hours (10-19 Kyiv time zone);
• Regular result-based performance and salary reviews;
• Bonus system;
• Attractive social package (unlimited and fully paid sick days, fully paid vacation, birthday day off, etc;)
• Corporate equipment on request;
• Fully or partially funded education (courses, certifications, conferences, etc.)
• Partial payment for English and Sports;
• Friendly and open-minded team;
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Squad Lead;
• Job Offer.