Jobs at Djinni

We are currently transforming our sales function into a scalable, data-driven, AI- and automation-powered sales engine. We are looking for a Sales Manager who will be responsible for executing the company’s sales strategy through an AI- and automation-enabled sales system.

The role combines outbound campaign execution, AI-assisted prospect communication, lead qualification, sales calls, closing, and account management.

The person will work with strategy and campaign requirements provided by Marketing, use existing AI agents and automation workflows, apply commercial judgment to their outputs, and turn qualified opportunities into clients and long-term relationships.

Key responsibilities

• Execute outbound campaigns based on Marketing-defined strategy and requirements, owning campaign setup, execution, pipeline progression, conversion, and closing.
• Use AI and automation for prospect research, communication, qualification, replies, follow-ups, and repetitive sales activities. Review outputs critically and step in personally when human judgment, direct communication, or negotiation is needed.
• Orchestrate and improve AI agents by adjusting prompts, instructions, context, examples, and workflow logic. Identify opportunities for new agents or automations and create them independently when possible or work with the Automation team on more complex implementations.
• Conduct discovery and sales calls, understand client needs, present relevant staffing and recruitment services, handle objections and commercial discussions, and move opportunities toward closing.
• Manage client relationships after closing, coordinate handover to delivery, maintain regular communication, identify risks and changing needs, and look for repeat business and account expansion opportunities.
• Maintain accurate CRM and pipeline data, track agreed sales KPIs, and provide Marketing and Automation teams with feedback on lead quality, ICP accuracy, messaging, objections, market response, and workflow performance.

Required Competencies

• Minimum 3+ years of strong B2B service sales experience with international clients.
• Strong proficiency in English (C1 or strong B2 level) is required.
• Experience managing opportunities from outbound communication through qualification, sales calls, negotiation, and closing.
• Experience with LinkedIn and email outreach.
• Experience working with CRM systems and structured sales pipelines.
• Practical experience using Claude, ChatGPT, or similar AI tools in professional workflows.
• Ability to critically evaluate and improve AI-generated research, messages, replies, and recommendations.
• Ability to work with structured AI agents, automation, and no-code workflows.
• Strong commercial judgment and ability to adapt communication to each prospect and situation.
• Experience maintaining client relationships after closing.

Desirable Skills

• Experience with AI-enabled or highly automated sales processes.
• Ability to create and configure AI agents independently using prompts, instructions, context, tools, and workflows.
• Experience working with automation specialists or developers to improve sales workflows.
• Strong practical fluency with Claude, ChatGPT, Gemini, or similar LLMs.

Cultural Fit

• Ownership and accountability.
• Proactive, self-directed working style.
• Builder mindset.
• Comfort with high accountability and growth pressure.
• Honest, direct, and constructive communication.
• Collaborative, low-ego approach across functions.

Huma is a digital health company building a remote patient monitoring platform that helps advance connected care for patients and accelerate medical research and therapies.
 

We are looking for a Senior Frontend Engineer (Angular) to join the team and contribute to the development of a modern healthcare platform.
 

Requirements

• 5+ years of commercial experience with Angular
• At least 3 years of recent hands-on Angular experience
• Strong TypeScript / JavaScript skills
• Solid experience with HTML5, CSS3, SCSS
• Strong understanding of modern frontend development principles
• Ability to write clean, maintainable and well-structured code
• Strong problem-solving and communication skills
• Ability to work independently in a remote team
   

Tech Stack

• Angular
• TypeScript
• JavaScript
• HTML
• SCSS / CSS
   

Interview Process

The process consists of:

1. Live Coding Interview — a practical coding task (the task is available in advance)
2. Technical Interview
3. Final Cultural Fit Interview
    

What you’ll work on

You will contribute to a healthcare platform used for remote patient monitoring, working on frontend features that support connected care and digital health solutions.
 

Location: Remote
Position: Full-time
Level: Senior

About Yanarchy

Yanarchy is a Los Angeles–based talent management agency working with media creators and digital talents as scalable businesses.

We combine content systems, creator operations, and audience growth to build sustainable creator businesses and scalable media workflows.

Our content production model is built around speed, adaptability, and platform-native execution across social and creator ecosystems.

The Role

We are looking for a Content Creator / Junior Video Editor to support high-volume short-form and AI-assisted content production.

This is a hybrid creative + execution role designed for someone who enjoys working across different content tasks and is comfortable balancing both editing and process-driven production work.

The role goes beyond traditional video editing.

Alongside editing Reels and short-form videos, you will also work with AI-generated visuals, basic sound design, and AI-content assembly workflows.

This is not a highly cinematic or perfection-focused editing position.

We are looking for someone practical, fast, adaptable, and comfortable working inside structured production systems with a mix of creative and operational tasks.

What You Will Do

Short-Form Video Editing

Edit short-form content for:

• Instagram Reels
• TikTok
• YouTube Shorts

using archive footage, materials, BTS content, and creator assets.

Content Repurposing

Transform existing footage into platform-native short-form content while maintaining creator identity and audience relevance.

AI Video Assembly

Work with partner-provided AI-generated clips and assemble them into publish-ready short-form videos.

Typical tasks include:

• combining short AI clips into Reels
• adding pacing and structure

• applying music and simple editing logic.

   

AI Video Sound Design

Add sound effects and basic audio layers to AI-generated videos that arrive without sound.

This includes:

• ambient sounds
• reactions
• environmental audio
• simple music placement

The goal is not advanced cinematic sound design, but creating publish-ready content.

AI Image Creation

Generate static AI visuals based on internal requests and content needs.

No advanced prior experience is required — training and workflows will be provided.

Template-Based Editing

Work within predefined editing structures, references, and production workflows to maintain speed and consistency.

File & Asset Management

Organize project files, exports, and production assets in a structured and reliable way.

Candidate Expectations

• 1+ years of experience in video editing or content production
• Confident use of CapCut or DaVinci Resolve
• Understanding of TikTok / Reels / Shorts pacing and formats
• Ability to edit quickly and maintain stable output quality
• Comfortable working with both creative and repetitive workflows
• Ability to follow briefs, references, and feedback
• Strong organizational skills and deadline discipline
• English level B1+ for understanding briefs and communication
• Positive attitude toward learning new production workflows and AI-related tasks

Nice to Have

• Experience editing creator or social media content
• Experience with subtitles and hook-driven editing
• Basic understanding of AI content workflows
• Familiarity with platform trends and short-form storytelling

• Experience working with large volumes of content

   

What We Offer

• Fully remote work
• Clear workflows and structured briefs
• Exposure to creator economy and AI-assisted content systems
• Opportunity to grow across content production and creative operations
• Fast-moving team with varied and dynamic work
• Paid vacation, sick leave, and personal days off

UI/UX Designer (StartUp Mobile App)
We’re looking for a UI/UX Designer who can create clean, modern, and intuitive interfaces for web and mobile products in the spicy content industry.
This is a product-focused role where you’ll work closely with developers and stakeholders to improve user experience, increase engagement, and design scalable design systems.

Tools
Design
 

• Figma
• FigJam
• Auto Layout
• Components & Variants
• Design Systems
• Interactive Prototypes

Collaboration
 

• Jira
• Notion
• Slack

Responsibilities
 

• Design user flows, wireframes, and high-fidelity UI
• Create intuitive and visually appealing web and mobile interfaces
• Build and maintain scalable design systems
• Design dashboards, onboarding flows, subscription screens, and user journeys
• Collaborate closely with developers to ensure accurate implementation
• Improve UX through research, testing, and iteration
• Create responsive layouts for multiple screen sizes
• Maintain consistency across all product experiences

Requirements
 

• Strong experience with Figma
• Solid understanding of UX principles and interaction design
• Experience designing modern SaaS or consumer products
• Ability to create clean, pixel-perfect interfaces
• Strong understanding of typography, spacing, color, and visual hierarchy
• Experience working with design systems and reusable components
• Ability to communicate design decisions clearly
• Portfolio demonstrating both UX thinking and polished UI work

Nice to Have
 

• Experience designing subscription-based products
• Experience with spicy/adult content platforms or creator economy products
• Motion design and micro-interactions
• Experience with usability testing
• Basic knowledge of frontend technologies
• Experience collaborating in agile product teams

About the Product
You’ll be working on a modern platform in the spicy content industry focused on creator experiences, subscriptions, premium content, messaging, and user engagement.
The work involves designing features such as creator profiles, content feeds, chat interfaces, subscription flows, payments, analytics dashboards, and mobile experiences while maintaining a premium, high-quality visual experience.

Project Description:

You will join a Regulatory Reporting Platform within a large US investment bank. The platform is responsible for collecting, processing, and transforming large volumes of data from multiple internal systems to produce regulatory reports for 240 jurisdictions worldwide. In total, the platform supports around 10,000 reports across a wide range of regulatory, compliance, financial, and risk reporting areas.
This is a large-scale, business-critical data platform operating in a highly regulated environment, where data accuracy, quality, traceability, and timely delivery are essential. The team works on building and enhancing data pipelines, implementing reporting logic, ensuring data validation and reconciliation, and supporting the generation of complex regulatory outputs.
The project is delivered by a global distributed team with colleagues located in Ukraine, Poland, and the US, offering close collaboration with engineers, analysts, and business stakeholders across multiple regions.

Responsibilities:

- Design, develop, and maintain solutions for a large-scale Regulatory Reporting Platform
- Build and enhance data processing pipelines using Java and Apache Spark
- Implement scalable logic for data ingestion, transformation, aggregation, and enrichment from multiple internal data sources
- Develop and optimize batch processing jobs to support the generation of regulatory reports across multiple jurisdictions
- Ensure high standards of data quality, validation, reconciliation, and consistency throughout the reporting lifecycle
- Translate business and regulatory requirements into robust technical solutions
- Collaborate with business analysts, QA engineers, and cross-functional teams to deliver reporting functionality
- Investigate and resolve data and application issues in development, test, and production environments
- Improve application performance, scalability, and reliability for high-volume data processing workloads
- Contribute to the design and implementation of reusable components and engineering best practices
- Participate in code reviews, testing, and release activities to ensure high-quality deliverables
- Work closely with distributed teams across Ukraine, Poland, and the US in an agile delivery model
- Support continuous improvement of the platform, including monitoring, troubleshooting, and operational stability

Mandatory Skills:

- 6+ years of commercial experience with Java
- Experience in designing and developing scalable, high-performance backend applications
- Good knowledge of SQL and working with large datasets from multiple data sources
- Strong problem-solving skills and ability to work effectively in a global distributed team

Nice-to-Have Skills Description:

- Spark and Hadoop knowledge
- Experience in financial services, investment banking, or regulatory reporting projects
- Familiarity with data quality, reconciliation, and control frameworks
- Experience working with large-scale enterprise data platforms
- Knowledge of cloud environments and modern data platform architectures
- Understanding of CI/CD practices and automated deployment pipelines
- Experience working in Agile / Scrum teams within a distributed global setup

Recruitment process:

1. CV Review — the project team reviews your experience and its relevance to the position.
2. Coderbyte Test — an online coding assessment.
3. Technical Interview — a technical discussion with our interviewer.
4. Project Management Interview (PMI) — a discussion about your experience, communication, and project fit.
5. Karat Interview — the first technical interview with the client.
6. Client Interview — the final interview with the client’s project team.

Requirements

• 5+ years of experience in Android development
• Solid knowledge of Java/Kotlin
• Understanding of OOP and design patterns
• Knowledge of layout Android UI and experience in creating UI animations
• Strong knowledge of Android Compose
• Eager to show leadership capabilities to improve the application, architecture, and codebase
• English: Intermediate

It would be great to have:

• Dagger2 experience;
• Experience with live streaming platforms;
• Reactive and functional coding skills

AI-enabled software development

• Hands-on experience using AI coding agents in day-to-day software development.
• Ability to break down engineering goals into clear, well-scoped tasks for AI agents.
• Ability to provide effective context, constraints, acceptance criteria, and validation steps.
• Strong awareness of the risks and limitations of AI-generated software.
• Ability to distinguish where AI can accelerate delivery and where human judgment is essential.
• Interest in exploring and improving agentic development workflows.
• Willingness to share effective workflows and lessons learned across the engineering team.

What we offer:

• International company with several offices in different locations: Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare package;
• 20 working days paid vacation, official public holidays, and 100% sick leave coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team building and fun activities;
• Comfortable office near the city center. Our Kyiv office is open 24/7 with all safety and health measures in place.

!This vacancy requires office attendance in Kyiv

Responsibilities:

• Develop and maintain a high-load, mobile-first React SPA within a micro-frontend architecture
• Collaborate closely with product, design, and other engineering teams to translate product and technical needs into shipped features
• Drive your features from development to production (shift-left): validate your changes on staging and pre-prod, run automated tests, and release them autonomously
• Proactively lead improvements and tuning of existing solutions
• Share expertise and knowledge with your teammates through reviews and pairing

Requirements:

• At least 7 years of commercial experience in JavaScript (ES6+) / TypeScript, including a minimum of 2 years working in a product company / product-focused environment
• At least 5 years of commercial experience with React (hooks)
• Strong experience with state management using Redux, Redux Toolkit and Zustand
• Hands-on experience with build tooling 
• Webpack and/or Vite
• Strong knowledge of modern CSS, semantic HTML and SASS/SCSS

• Intermediate English or higher

   

   

  Nice to have

• Experience with micro-frontend architecture (Module Federation)
• Experience building and optimizing high-load / high-traffic applications
• Experience writing automated tests with Playwright

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social package, including sports coverage, elite medical insurance for you and family;
• 20 working days paid vacation, official public holidays and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office in the city center. Our Kyiv office is open 24/7 with all safety and health measures in place.

Requirements:

• Knowledge QA methodologies;

• Understanding of software development life cycle and process for quality assurance;

• Strong analytical and troubleshooting skills;

• Team player, attentive to details, self motivated.

Will be a plus:

• Experience with desktop app functional testing;

• Knowledge of JavaScript basics.

We Offer:

A flexible remote work arrangement empowering you to unleash your creativity from anywhere.

Mentorship and guidance from seasoned professionals.

Opportunity to contribute to diverse projects.

Take ownership of your tasks and manage your work in a way that suits you best.

Please send your CV in English!

Sales & Partnerships Manager

Remote / Hybrid | Full-time | English C1+

About AWERTI

AWERTI is a Ukrainian product data company building analytics solutions for the global streaming, esports, sports, and advertising markets.

Our products - Esports Charts, Streams Charts, Chess Watch, and DoHuya - help businesses, media, brands, investors, teams, and publishers turn streaming and creator data into actionable insights.

Our datasets cover 50M+ channels and 25+ major streaming platforms worldwide.

About the role

We’re looking for a Sales & Partnerships Manager to help us grow our global customer base and expand into new markets.

You’ll own the sales process from finding potential customers to closing deals and building long-term partnerships. This is a hands-on role with a high level of autonomy and direct impact on revenue.

What you’ll do

• Find and research potential B2B customers and partners in international markets
• Build and manage your own sales pipeline
• Actively engage with potential clients and maintain contact with decision-makers
• Discover customer needs and present relevant AWERTI solutions
• Lead sales calls, presentations, negotiations, and follow-ups
• Develop long-term relationships with clients and partners
• Explore new markets and customer segments
• Work with CRM and sales automation tools
• Use AI and modern tools to make prospecting and sales more efficient

What we’re looking for

• Experience in B2B sales, Business Development, or Partnerships
• Strong communication and negotiation skills
• Experience managing a sales cycle from first contact to deal
• Ability to work independently and own your pipeline
• Customer-oriented and proactive mindset
• English C1+
• Experience with international clients is a strong plus
• SaaS, data, analytics, tech, media, esports, gaming, sports, or creator economy experience is a plus

What we offer

• Global B2B product and international clients
• Remote, hybrid, or office work
• High level of autonomy and influence on the sales function
• Minimal bureaucracy and a fast-moving environment
• 21 working days of paid vacation
• Professional development, sports & health budget
• Monday–Friday, 11:00–20:00

Ready to build with us?

Send us your CV and a short cover letter in English.

We’re looking for someone who doesn’t just wait for leads - someone who finds opportunities and turns them into business.

Galaktica is a Ukrainian product IT company that has been creating mobile applications and web products for Tier-1 markets since 2019. The team consists of 350+ specialists with leading expertise, working from different parts of the world. We develop international products, experiment with approaches and quickly scale solutions that improve the lives of millions of users.

A key part of Galaktica’s business is philanthropy. Since 2022, we have provided extensive volunteer support in various directions. First and foremost — support for the Armed Forces of Ukraine: dozens of off-road vehicles and commercial drones, hundreds of FPV drones, robotic ground systems with turrets, and quad bikes. We also run two charitable foundations focused on military rehabilitation and support for children of service members and those affected by the war.

 

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be mixed shifts, from 14:00 to 22:30 Eastern European Time (EET) and from 22:00 to 6:30 Eastern European Time (EET)

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What You'll Find at GalakticaStability You Can Rely On: We are building a product-driven business with a long-term vision and sustainable growth. Here, you don't have to choose between stability and professional growth — you'll have the opportunity to work on complex challenges while feeling confident about your future.

Flexibility and Comfort: Choose the work format that suits you best: remote, hybrid, or from one of our offices in Kyiv, Lviv, Odesa, or Larnaca.
We provide everything you need to work effectively, including a laptop, monitors, other equipment, and a home office setup allowance. All our offices are equipped with generators and Starlink internet and are accessible to the team 24/7.

Taking Care of Yourself: Enjoy 3 weeks of paid vacation, unlimited personal days off, and flexible sick leave with minimal bureaucracy.
You can choose between private health insurance or a wellness budget that can be used for sports activities, therapy, massages, wellness treatments, or vitamins.
We also reimburse 50% of taxes for eligible employees and provide full relocation support to Cyprus or Malta, including accounting and legal assistance.

A Growth-Oriented Environment: We actively support professional development and cover 50% to 100% of the cost of industry conferences, training programs, certifications, online courses, and other educational activities.
Our company offers an internal LMS platform, a library, and a book club. In addition, our certified coaches conduct internal training sessions and one-on-one coaching to help employees strengthen leadership skills, achieve career goals, and better understand their strengths.
To support international communication, we reimburse 70% of the cost of individual foreign language lessons and run an English Speaking Club.

Make a Real Impact: There are no "process-only" roles here. We value people who identify opportunities, take ownership, and drive results.
Your ideas won't get lost in layers of approvals — they can evolve into new products, business initiatives, and impactful solutions.

A Strong Professional Community: We believe great products are built by great teams. Here, you'll find like-minded professionals, support from colleagues, opportunities to share knowledge, and plenty of reasons to celebrate success together.
Team sports activities, company-sponsored volleyball, running, and yoga sessions, team-building events, offline meetups, and internal gatherings — from small social evenings to large offsite events — are all an important part of our culture.
You can get a feel for our team and events on the Galaktica YouTube channel.

 

Please note that if your profile matches our requirements, we will contact you via a convenient channel to discuss the opportunity in more detail.

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

JustMarkets is looking for an experienced Head of Infrastructure to lead our engineering operations and maintain a highly loaded, globally distributed trading infrastructure. In this role, you will be solving complex architectural challenges within our hybrid platform, bridging our on-premise trading core (Windows, MetaTrader) with an evolving Linux and Cloud-native ecosystem. You will drive infrastructure automation, as well as lead, mentor, and scale a team of highly skilled engineers.
 

Responsibilities

• Manage team capacity, resource allocation, and establish effective 24/7 on-call rotation processes for incident response.
• Take ownership of the infrastructure budget (FinOps), optimizing cloud costs across AWS, Azure, and Alibaba
• Lead, mentor, and scale a team of DevOps and Site Reliability Engineers
• Define the hiring strategy, interview candidates, and scale the infrastructure team as the business grows.
• Set up, maintain, and ensure the high availability of the global trading infrastructure.
• Guide the architectural vision of our hybrid infrastructure, balancing established on-premise trading cores with scalable Cloud-Native environments.
• Build and maintain comprehensive platform solutions tailored for our software development teams
• Drive the automation of infrastructure using Infrastructure-as-Code (Terraform, Ansible) and build robust CI/CD pipelines.
• Implement and maintain enterprise-level network information security, including DDoS mitigation and infrastructure hardening.
• Collaborate closely with Engineering teams, Product Owners, and C-level stakeholders to align infrastructure roadmaps with business goals.

• Draw up documentation, disaster recovery plans, and instructions for infrastructure operations.

   

Requirements

• 8+ years of hands-on experience in DevOps, System Administration, or Infrastructure Engineering in high-load environments.
• 3+ years of proven experience in a leadership role (managing teams of 20+ engineers).
• Solid experience with Cloud platforms (AWS, Azure, or Alibaba Cloud) and understanding of global network routing.
• Extensive knowledge and hands-on experience with IaC (Terraform, Ansible) and managing CI/CD pipelines.
• Knowledge of containerization and orchestration (Docker, Kubernetes) and a desire to drive Cloud-Native transformation.
• Strong background in network information security and implementing monitoring tools (e.g., Prometheus, Grafana, Datadog).
• Solid experience in administrating relational databases (MySQL).

• English level: Upper-Intermediate or higher (crucial for stakeholder management and technical documentation).

   

Will be a plus

• Experience in the FinTech, CFD domain, or High-Frequency Trading.
• Experience managing and scaling MetaTrader (MT4/MT5) server environments.
• Expertise in configuring and managing Windows Server environments and proficiency in PowerShell scripting.
• Proficiency in one or more programming languages
• Experience with PostgreSQL databases.

• Experience working with enterprise network architectures (BGP, bare-metal servers) and geo-distributed latency optimization.

   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are growing and are looking for an experienced and proactive Content Manager who will serve as a key link between clients and contractors, help establish effective processes, and contribute to the product’s development as we scale up.

Requirements:
- 2+ years of relevant experience as a Content Manager;
- Experience working with a CMS / admin panels;
- Understanding of the principles of high-converting landing pages and banners;
- Understanding of the structure and logic of CRM communications (email, push, SMS): which blocks an email is built from, how to spec text and design;
- Ability to set clear tasks for copywriters, designers and translators and work with briefs;
- English B1+ (Intermediate) — for localization and working across different geos;
- Ability to handle large volumes of information in a multitasking mode, with strong attention to detail.

Will be plus:
- Experience with CRM flows and channels (email, push, SMS, WhatsApp, Telegram);
- Experience localizing content for different geos;
- Experience preparing content for new geo and product launches;
- Familiarity with task managers (Asana);
- Understanding of web marketing and a desire to grow in it.

Responsibilities:
1. Content task management & segmentation:
- Receive and segment content creation tasks: CRM, banners, landing pages, communications, SMM and more;
- Distribute tasks between copywriters, designers and translators, set clear briefs and specs;
- Plan the structure and logic of materials, accept deliverables and check them against the brief, localization and promo requirements;
- Act as the link between CRM / SMM / product / marketing and design.

2. CRM & communication flow updates:
- Update and rework CRM flows, plan the structure of emails and the logic of communications (which blocks an email is built from, how to spec text and design);
- Prepare and refine copy for Email, Push, SMS, WhatsApp, Telegram and other channels;
- Adapt communications to segments and scenarios, respecting each channel's length and format constraints;
- Prepare content for reactivation and promo campaigns, bonuses and offers.

3. Admin panel / CMS work:
- Upload, update and publish content on the site via the admin panel / CMS: banners, promos, bonus pages, texts;
- Keep visual and text content up to date; verify the accuracy of information, promo terms and correct display;
- Check the correctness of content published on the product;
- Prepare content for new geo launches, currency setup and localization; sync content across the site, bonuses and CRM.

4. Initiatives to improve product, design and brand communications:
- Monitor content and user journeys on the site, spot issues in UX texts and communications, create tasks and see them through to update;
- Analyze competitor and market content;
- Propose and implement improvements, new formats and content mechanics;
- Contribute to optimizing publishing processes and cross-team collaboration; document processes and create templates and checklists.

What are the conditions and bonuses?
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

We are hiring for a fast-growing online casino product focused on the Mexican market.

The company is scaling its operations and strengthening the entire player experience — from 24/7 Customer Support to personalized VIP management. This is a dynamic environment with a high level of ownership and the opportunity to directly influence key processes and business results.

ABOUT THE ROLE

We are looking for an experienced Head of VIP & Support to take ownership of both VIP and Customer Support functions.

You will lead a team of 8–12 people, growing to around 20, and own the entire post-registration player journey — from the first Support interaction to long-term VIP management.

The role reports directly to the CEO.

WHAT YOU WILL DO

• Lead and develop VIP and Customer Support teams
• Own VIP segmentation, portfolios, bonus policy, retention, and reactivation
• Manage VIP performance: NGR, LTV, churn, and bonus cost
• Oversee 24/7 Support operations, shifts, SLA, service quality, and escalations
• Build an effective Support → VIP handover process
• Manage Support KPIs including FRT, CSAT, resolution time, and repeat contacts
• Handle critical VIP, payment, KYC, and player escalation cases
• Own QA, onboarding, and communication standards
• Hire and scale the team as the business grows
• Collaborate with Product, Payments, CRM, and Compliance teams

WHAT WE ARE LOOKING FOR

• 2+ years of experience in iGaming
• 1.5+ years leading a VIP, Retention, or Customer Support team
• Strong understanding of both VIP and Support operations
• Understanding of NGR, GGR, LTV, bonus cost, retention, and reactivation
• Experience with 24/7 Support, shift planning, and SLA
• Knowledge of KYC/AML and payment processes
• Experience with CRM and performance reporting
• English C1
• Spanish B1+ will be a plus
• Strong ownership and ability to handle critical situations

WILL BE A PLUS

• Mexico/LATAM iGaming experience
• Knowledge of SPEI and OXXO
• Experience building or restructuring VIP/Support operations
• Hands-on VIP portfolio management

WHY JOIN

• Fully remote
• Working hours: 10:00–19:00 Kyiv time, 5/2
• Competitive compensation based on experience
• Direct reporting to the CEO
• High level of ownership and influence
• Opportunity to shape both VIP and Support functions
• Growing team and direct impact on retention and revenue

Vreal Soft is a Ukrainian IT company developing mobile applications and websites. We have been working successfully for more than 7 years on the market of the States and Israel. The head office is located in Cherkasy, but we are constantly developing and expanding the horizons of cooperation to other cities, currently we have opened a branch in Dnipro.

The best interns are able to finish before the ending date of internship and start to work as “Junior MS Dynamics Developer”. Program is oriented for both professional experienced candidates and those who just have started their careers.

Requirements:

-Experience with .NET framework/.NET Core

-Knowledge of C# development, including areas: multithreading, interfaces, dependency injection.

Would be great to know:

-Experience with ASP.NET Core and ASP.NET Core MVC

-Knowledge of Azure basic services.

-Understanding REST API architecture.

-Experience with MS SQL

-Experience with the Entity Framework core.

-Ability to communicate well with process stakeholders and team members related to business requirements

-English Intermediate+ (written and spoken)

-Microsoft SharePoint, Microsoft Dynamics 365 services (Power Apps, Power Automate, Power BI, etc) will be a plus

What do we expect from you?

-Self-organization and independence at work

-Attention to detail

-Continuous learning

We offer:

-Competitive salary level;

-Financial growth

-Well-established internal communication in the company;

-Space for creativity and new perspectives;

-Continuous learning and the opportunity to develop their skills and competencies;

-Paid vacation and sick leave;

-Corporate English courses;

-Flexible work schedule;

-Interesting and driving tasks;

-And of course, a cool team and fun corporate parties.

If you feel that your skills meet these requirements, please send us your resume and cover letter for consideration. We look forward to your applications and are ready to welcome you to our team.