Carrier Sales Representative

Serve Freight is seeking a Carrier Sales Representative to own carrier capacity execution for customer freight in the North American market.

This role involves independently sourcing and vetting carriers, negotiating rates, protecting margins, and managing freight execution. The position focuses heavily on market analysis and data management: phone calls take up only 20–30% of the working time, while the rest is dedicated to platform work, data verification, and internal hub communication.

Key Responsibilities

• Source carriers and book freight across assigned lanes.
• Handle shipments across varying complexity levels: from standard Dry Van and Reefer FTL to specialized and project loads.
• Protect load margins while maintaining high service reliability and strong carrier relationships.
• Build and scale a network of dedicated carrier partners.
• Resolve service failures and transit issues quickly and professionally (delays at shippers/receivers, breakdowns, re-powering).
• Partner closely with internal teams (Customer Sales and Operations) to ensure seamless load execution.

• Maintain accurate records and ensure timely status updates within the TMS.

   

Tech Stack & Tools

• TMS & Communication: Turvo, Front
• Load Boards: DAT One, Truckstop, IVIA

• Onboarding & Compliance: Highway

   

Qualifications

• English Proficiency: B2 / C1 — strong spoken English for negotiations and polished written communication skills.
• Experience:
  • 1+ years of experience in Carrier Sales, dispatching, or US logistics is preferred.
  • We also consider candidates with no logistics experience who demonstrate high English fluency and rapid learning potential.
• Key Skills & Competencies:
  • Strong negotiation skills (Sales Mindset) and a focus on results.
  • Developed analytical thinking and a problem-solving attitude.
  • High stress resistance and the ability to perform well in a fast-paced environment.
  • Strong attention to detail and efficiency in processing structured information.

  • Flexibility, adaptability, and self-organization in multitasking workflows.

     

Compensation & Working Conditions

• Financial Compensation:
  • Candidates with experience: $1,200 base salary + 3% of the margin.
  • Candidates without experience: $500 base salary + 2.5% of the margin.
• Payout Method: B2B contract (Sole Proprietorship / PE) or digital wallet, with monthly compensation pegged to USD.
• Schedule: Monday to Friday, 2:00 PM – 11:00 PM Kyiv time (aligned with US business hours), with a 1-hour flexible break.
• Benefits Package: 10 days of paid vacation, 5 sick days, and 7 paid public holidays.
• Work Format: In-office position in Lviv (near Forum Lviv mall).
• Training & Onboarding:
  • For candidates without prior experience: comprehensive 1.5–2 month training period.
  • For experienced specialists: streamlined onboarding within 2–4 weeks.

  • Probationary period: 2 months (fully paid).

     

What We Offer

• Direct mentor guidance and a structured onboarding process from day one.
• Clear growth opportunities to Senior Carrier Sales or Team Lead roles as the team scales.
• A culture of ownership and execution without micromanagement, where autonomy and results are valued.
• No cap on earning potential through performance commissions.