Jobs at Djinni

Hello!
We are an innovative full-cycle marketing agency operating in a fast-growing market vertical. Our portfolio includes over 100 successful cases of promoting top bloggers and influencers.

Our mission is to help influencers maximize their income from content and build a strong personal brand.

About the Industry

The dating domain is rapidly evolving due to the growing demand for online platforms. This creates strong opportunities for career growth and business development. The industry actively uses modern technologies, including artificial intelligence, recommendation algorithms, and data analytics, allowing you to work with advanced tools and solutions.
 

About the Role

We are currently looking for an experienced Partnership Manager (USA-based) — a professional who can build long-term relationships with clients, work with VIP partners, and serve as the key point of contact between the agency and models.

This role is focused on communication, trust, retention, and results. It is not a support or service position, but a full-scale partnership role.
 

Key Responsibilities

• Building and developing long-term relationships with clients.
• Daily communication with clients (chats, calls, video conferences).
• Conducting in-person meetings with clients.
• Resolving conflict situations using a win-win approach.
• Presenting and selling agency projects and services.
• Maintaining a high level of client satisfaction.
• Ensuring client retention within the agency.
• Coordinating client requests with internal departments.
   

Candidate RequirementsExperience

• At least 1 year of experience in one of the following areas:
  • work with VIP clients;
  • customer support or related roles.
• Experience in direct client communication.
• Ability to manage multiple conversations simultaneously.
   

Critical Skills and Knowledge

• English level C1 +.
• Spanish is a strong advantage.
• Confident use of:
  • Google Sheets;
  • Notion;
  • Telegram.
• Strong analytical skills:
  • ability to work with numbers;
  • ability to analyze data and draw conclusions.
     

Soft Skills

• Strong communication skills.
• Stress resilience.
• Proactive mindset.
• Confident business communication.
• Comfort and confidence in communicating with models, including during in-person meetings.
   

We Offer

• Fully remote work in a comfortable format.
• Diverse and engaging tasks with real impact.
• High level of autonomy and freedom in decision-making.
• Flexible start of the working day between 7:00 and 11:00 AM.
• Standard 8-hour working day.
• Minimal bureaucracy.
• A professional and supportive team.
• Opportunity to influence strategic decisions within projects.

We’re a fast-growing startup in the social discovery space. Our product is a premium marketplace where people from all over the world connect with each other. We grow quickly because we stay close to our users and build smart, AI-driven solutions for them.

Now we’re looking for a Customer Success Specialist to help our users feel supported, safe, and valued.

Why You’ll Like Working With Us

• A small but strong team of 20+ people who have already shown proven success in creating high-impact businesses.
• Tasks that go beyond standard support: you’ll work with sensitive cases and partner with Product and Development teams.
• Grow alongside a fast-scaling international company and gain deep expertise in customer success within the social domain.
• Competitive pay, recognition for your work, and a clear path for professional growth.

What You’ll Do

• Build long-term, trust-based relationships with premium, high-value customers.
• Provide empathetic, professional, and tailored support, resolving issues quickly and fairly.
• Handle sensitive escalations, including billing disputes, service concerns, and legal-related cases.
• Track and understand customers' needs to deliver personalized, proactive solutions.
• Manage multiple tasks: from priority tickets and documentation to cross-team collaboration.
• Share insights with Operations, Product, and Development teams to influence product improvements and enhance customer satisfaction.

What We Expect

Must-Haves

• Responsibility: You own the result, not just the process.
• Advanced or Upper-Intermediate English (spoken and written).
• Strong communication: empathy, patience, and active listening.
• Experience handling conflicts and sensitive situations.
• Attention to detail and ability to manage several tasks at once.
• Readiness to work night shifts and adapt to rotating schedules

Nice-to-Haves

• 2+ years in Customer Success, Account Management, or VIP Support.
• Experience with Freshdesk or similar tools.
• Background in payments, disputes, or legal cases.
• Skills in reducing churn and building customer loyalty.

What You Get

• Competitive salary with growth potential.
• Flexible schedule: a total of 120 hours per month, including 5−6 night shifts; currently a 3/3: morning 07:00—15:00, afternoon 15:00—23:00 and night 23:00—07:00;
• Opportunities to learn: access to our library, mentorship, and regular feedback.
• Startup vibe: less bureaucracy, more freedom, direct impact.
• Recognition and rewards for great results.

How We Hire

1. Test task

2. HR interview

3. Interview with Support Lead

Onicore is a product development company operating in the crypto and fintech sector. We are seeking a Head of Support to lead customer support operations and manage complex user cases for our client, the e-Residency platform.
 

What you’ll do:

• Create and implement support processes and internal documentation.
• Set up and optimize support tools.
• Build and manage the support team.
• Handle advanced user cases and escalations.
• Support users with onboarding, access, transactions, and account issues.
• Work closely with product and engineering to resolve complex problems.
• Identify recurring issues and suggest product or process improvements.
• Define and track support KPIs, including response times, resolution rates, and customer satisfaction.
   

What we’re looking for:

• 5+ years in customer support or customer operations, at least 2 years in a Lead/Head role.
• Experience in crypto, fintech, banking, or SaaS products.
• Understanding of wallets, transactions, or financial flows.
• Strong communication skills.
• Proven experience in fostering a user-first culture approach.
• Fluent English.
   

What’s in it for you:

• Remote-first team.
• Full autonomy to shape and lead the support department.
• Professional development opportunities.
• Fair and competitive salary with opportunities for growth.

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience.

Now, we are expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen.

So, we are looking for a Middle Android Developer to join our engineering team. You will be involved in building a scalable Android application, using up-to-date technologies and best engineering practices

In this role you will
 

• Develop and maintain a high-performance Android application using modern development approaches
• Write clean, testable, and maintainable code
• Participate in technical decision-making and contribute to building scalable application architecture
• Work on improving user experience and key product metrics
• Collaborate with cross-functional teams (Android, backend, design, product) during ideation, design, and feature development
• Take part in code reviews and share best engineering practices within the team

 It’s all about you

• 2+ years of experience in native Android development
• Strong practical experience with Kotlin
• Hands-on experience with Coroutines and Flow
• Strong proficiency in Jetpack Compose
• Experience working with multi-module projects
• Deep understanding of the Android SDK
• Solid knowledge of SOLID principles, Clean Architecture, and MVI/MVVM patterns
• Strong focus on writing high-quality, clean, and testable code
• Experience with Dagger 2 / Hilt
• Practical experience with third-party libraries such as Room, Retrofit, OkHttp, Glide, etc.
• Intermediate English or higher

Would be a plus
 

• Strong interest in modern software development trends
• Experience with CI/CD pipelines
• Knowledge of mobile application performance optimization techniques

What we offer

• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Final interview 
• Reference check
• Offer

PIN-UP.TRAFFIC is a group of companies within the PIN-UP Global that provides quality, payback traffic to customer products and services in markets where they have a presence. It has been operating since 2016 under the flagship project of the group of companies – the PIN-UP Partners partnership program.  

We are looking for a Team Lead Community Management to join our team!

Requirements:
- Experience in the iGaming / Gambling / Betting industry — 2+ years;
- Leadership role in Community / Social Media — 3+ years;
- Managing a remote team (7+ people);
- Telegram / Instagram as a work environment: DAU, MAU, ER, engagement;
- English — Upper-Intermediate or higher;
- Proficiency with BI dashboards and community quality metrics;
- Understanding of SLA as an operational tool: speed, completeness, tone;
- Knowledge of modern community-building practices: mechanics, moderation, gamification.

Will be plus:
Experience at the intersection of community and product/marketing management;
- Deep understanding of business metrics: LTV, Churn Rate, CPA;
- Certifications: CSM, PSPO, PMI-ACP;
- Experience integrating CRM with chats and analytics — ensuring transparent tracking of requests and communication quality.

Responsibilities:
- Managing a team of local Community Managers (~8): task setting, syncs, and development through mentoring;
- Developing strategies and content plans for Telegram and Instagram chats;
- Analyzing and optimizing content strategy;
- Establishing communication standards: Tone of Voice, SLA, response structure;
- Synchronizing with SMM and content teams: sharing insights, ideas, and user triggers;
- Implementing gamification mechanics, automation, and moderation tools;
- Preparing regular Community Quality reports: monthly, quarterly, by GEO;
- Managing SLA metrics via CRM, Tableau, and custom AI bots: response time, sentiment, processing status, etc.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 600+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

The product is a fast-growing live-streaming platform that connects creators and viewers from all over the world through meaningful conversations and authentic entertainment.

Right now, we’re looking for an Account Manager who will become the main link between the platform and our partners. You’ll help our partners and creators grow their metrics, solve challenges, and celebrate wins together.

What is our Account Manager going to work with?

• Building and maintaining long-term relationships with partners and creators.
• Supporting partners in reaching their KPIs (online time, retention, conversion rate, etc.).
• Monitoring daily performance metrics and identifying opportunities for growth.
• Providing onboarding and continuous support to agencies and creators.
• Collecting feedback, analyzing challenges, and suggesting improvements to enhance partner satisfaction and results.

What skills and experience does our Account Manager have?

• Spanish — Advanced; English — Upper-Intermediate or advanced.
• Experience managing the supply side (agencies, creators, or similar) in social discovery, entertainment, or affiliate industries.
• Strong communication and negotiation skills.
• Hands-on experience with CRM systems, Google Sheets, and other management tools.
• Organized, detail-oriented, and able to handle multiple tasks at once.
   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Reference check.
• Step 4: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

We are looking for a Finance Manager to join our growing team in Ukraine. (Remote)
We are a friendly team of passionate professionals committed to deliver reliable software solutions for customers from all around the world.

Hiring process: Intro call with a Recruiter — Technical interview — Offer
 

Requirements

- 1+ year of experience in preparing financial reporting in IT field;
- Expert in Google Spreadsheets or Excel;
- Excellent communication skills (Engilsh B1+);
- Experience in working with systems QBO, Zoho, Xero;
- Experience in preparing budgets;
- Analytical thinking;
- Knowledge of accounting and reporting standards.
 

Responsibilities

- Preparing and tracking invoices;
- Preparing financial analytics;
- Compensations calculation;
- Tracking and managing incoming/outgoing payments;
- Accounting of accounts payable and receivables;
- Tracking all the operations in the accounting system;
- All financial information validation;
- Accounting within dev team, daily, weekly reports on costs, revenue,
profits;
- Maintaining Profit and Loss on different levels.
 

Work conditions

- Flexible work format - remote, 8-hour working day without time trackers;
- Competitive salary;
- Tight-knit and friendly team;
- Personalized career growth;
- Up to 50% coverage of the cost of professional courses;
- Vacation time, sick-leaves, national holidays ;
- Competitive bonuses for a personal recommendation of new employees;
- Professional development tools (mentorship program, tech talks and workshops);
- English classes with a teacher;
- Corporate events and team buildings.

Our client isn't a typical Swiss bank — it's a modern financial institution focused on delivering cutting-edge online trading and financial services. Unlike traditional banks weighed down by legacy systems, their tech stack is lean and innovative.

The team builds products that transform complex, fragmented risk data into clear, actionable insights, enabling smarter and faster decisions to reduce risk. We focus on core business areas such as account risk and work closely with key stakeholders - Risk department, Compliance department, and the Middle Office Fraud Center — to deliver impactful solutions.

You'll be part of a Scrum team of four, collaborating daily with stakeholders through stand-ups, status updates, and Agile ceremonies. We embrace best practices and modern communication tools: Zoom, Teams, Outlook, JIRA, Confluence, and more.

We continuously evolve our solutions to atomic microservices and self-contained systems, based on dockerized environments with CI and CD.

What we offer:
Professional Growth: access to local trainings, on-demand webinars, interactive workshops, and support for conferences and certifications.

Competitive Compensation: Regular annual reviews based on your performance and professional development.

Work-Life Balance & Fun: Team-building activities, corporate events, hackathons, and a variety of engaging initiatives.

If you're proactive, creative, and ready for new challenges, join us! Together, we'll enhance product quality and optimize processes while driving innovation.

• Responsibilities:

  - Overall responsibility for a team, its performance
  - Driving the Scrum processes, coaching the team, driving improvements
  - Contributing towards the technical direction of the products by being involved in technical design and delivery of components
  - Identifying potential risks and escalating to the manager and client
  - Communicating and interacting effectively with other Team Leads
  - Participation in meetings with the client (Stand Ups, Grooming, Planning, Demo, Retro, and other ad-hoc ones)
  - Requirements refinement, Sprint planning, and task estimation
  - Application development
  - Developing unit/integration tests, E2E, ensuring good development testing coverage
  - Lead a team of 3 developers
  - Participate in peer design and code reviews
  - Evaluate and adopt new development tools, libraries, and approaches to improve delivery quality

• Mandatory Skills Description:

  - 1+ year in Team Lead position [fresh experience during last 2 years]
  - At least 5+ years of proven experience in a Software Developer position
  - Java core, Java 11+ features
  - OOP/OOD knowledge, design patterns
  - HTML, CSS, JavaScript
  - JavaScript
  - Unit testing frameworks (JUnit, Mockito, etc.)
  - Spring framework, IOC
  - RESTfull services
  - Java-based application servers (e.g. Tomcat)
  - SQL knowledge, any RDBMS, Oracle/PostgreSQL is a plus
  - ORM, Hibernate in particular
  - Maven and Distributed SCM (GIT OR Mercurial)
  - CI tools experience (Jenkins)
  - Docker

NuxGame works with iGaming operators of all sizes, helping companies enter new markets or strengthen existing brands. As a company developing software for gaming casinos, NuxGame offers solutions that allow you to create outstanding brands and achieve your business goals. We invite an IT Recruiter to join our team.
 

What will your responsibilities include:
 

• Using resources to search for candidates: linkedin, djinni, job sites, boolean search, x-ray search;
• Evaluating resumes and professional skills of candidates;
• Supporting communication with candidates during the selection process;
• Maintaining a database of candidates, updating information.
• Conducting interviews with candidates
   

What we expect from a candidate:

• Experience in recruiting from 2 years
• Experience in searching on platforms Linkedin, Djinni, Work.ua, etc.
• English level: Upper-Intermediate or higher
  
  What we offer
  We believe that a happy team builds the best products. Here is how we support you:
• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.
• We believe in unlocking the inner potential of each team member within an open and democratic culture.
  Waiting for you on our team!

About the role

We are looking for a strong, skilled Recruiter to join and strengthen our People Ops team.

We don’t hire fast. We hire deliberately — with clear criteria, strong partnership with the business, and ownership of outcomes.

In this role, recruiting is not a service function. You’ll act as a true partner, influencing team quality, hiring decisions, and long-term success.

You’ll feel comfortable in this role if you:

• take full ownership of hiring decisions — including mistakes and learnings 
• work autonomously and can build and run the recruitment process end-to-end
• see challenging conversations with hiring managers as part of real partnership, not conflict
• view recruiting as building strong teams, not just closing roles

What you’ll do

• own the full recruitment cycle: from role intake to final hiring decision
• partner closely with hiring managers and leadership to align on expectations, success criteria, and market reality
• proactively source and engage candidates via direct search, LinkedIn, referrals, and niche platforms
• design, optimize, and continuously improve hiring and interview processes
• work with recruitment analytics and KPIs (time-to-hire, quality of hire, funnel conversion, offer acceptance rate)
• identify bottlenecks in the hiring funnel and drive improvements based on data
• leverage AI tools to increase efficiency in sourcing, communication, and operational tasks
• ensure a transparent, respectful, and human candidate experience
• maintain accurate recruitment data in ATS and provide clear, regular hiring updates to stakeholders

Experience we expect from you:

• 4+ years of hands-on, full-cycle recruitment experience (preferably in tech / product / IT)
• proven experience partnering with senior stakeholders and leadership
• strong sourcing skills and confidence in direct search
• experience working with recruitment analytics, KPIs, and process optimization
• practical interest or experience in using AI tools to improve recruitment efficiency
• ability to manage multiple roles and functions simultaneously without sacrificing quality
• clear communication style and strong negotiation skills
• English — Upper-Intermediate or higher
   

Perks & Benefits:

• 20 working days of paid vacation plus 5 days of paid sickness;
• Flexible work schedule & comfortable remote work conditions;
• Competitive salary;
• Access to Regus coworking spaces when needed;
• FOP (private entrepreneur) accounting and support services;
• Individual Development Plan (PDP)
• A professional, mature, and supportive working environment

What you should know before applying:

This role is for someone who thinks in terms of impact, data, and ownership — not just activity.

If that mindset resonates with you, we’re likely speaking the same language.

Moonmana is an international game development company founded in 2008. We are experienced professionals working with top companies around the world, such as Warner Brothers, Glu, Rollic, Azerion, Gameforge, and others. Join us!
 

For which tasks (responsibilities)?

• Manage and coordinate the full release cycle of video games on PC (Steam) and/or consoles
• Develop and execute publishing strategies, including release planning, timelines, and platform priorities
• Plan and run PR campaigns: announcements, trailers, press releases, and key messaging
• Liaise with platform holders (e.g. Steam and console platforms) regarding submissions, requirements, deadlines, and featuring opportunities
• Create, optimize, and maintain store pages (descriptions, tags, screenshots, trailers, localization)
• Conduct media outreach and maintain relationships with press, content creators, streamers, and curators
• Coordinate crowdfunding launches (e.g. Kickstarter), including campaign structure, messaging, and promotional planning, when applicable
• Monitor market trends, competitor activity, and audience response to adjust publishing and PR strategies
• Track performance metrics (wishlists, engagement, coverage, conversions) and prepare reports
• Collaborate closely with development and community teams
 

What kind of professional are we looking for?

Must have:
• Experience releasing video games on Steam and/or consoles

Will be a plus:
• Experience launching Kickstarter campaigns

Why do we enjoy working here?

• Fast hiring process
• Fully remote job
• Career opportunities and the chance to grow significantly
• A talented team of strong specialists focused on results
• Paid vacation
• Netflix subscription

About the Project

A US-based fintech/edtech product used by thousands of educational organizations. The platform replaces paperwork and manual processes, making financial flows transparent and efficient.
The product has scaled from schools to districts and state-level implementations.
The team has been working on the project for 6+ years — stable product, mature codebase, strong engineering culture.

We are looking for an engineer, not just a coder — someone who thinks in systems, understands business value, and takes ownership of delivery.

Requirements

• Node.js / Express.js / TypeScript — 5+ years
• JavaScript, React — 5+ years
• Nest.js / Next.js — 3+ years
• Microservices architecture & REST APIs — 3+ years
• MongoDB (aggregations, transactions, clusters)
• MySQL (TypeORM, migrations)
• Docker & CI/CD
• Unit & integration testing
• Experience using AI tools / Copilot in daily development
  
   

Nice to have:

• Experience in services and system architecture design
• Practical usage of AI tools / Copilot (with understanding of pros & cons)
• Experience with AWS:
• S3, EC2, CloudFront, Lambda
• CI/CD tools:
• GitHub Pipelines, Jenkins
• Docker Compose, ECS (AWS)
• Figma (viewing designs)
• Jira / Confluence
• Experience building LLM-based applications and integrations
• Understanding of vector databases
• Python experience is a plus

Responsibilities

• Own feature development end-to-end: from product discovery and story refinement to delivery in production
• Collaborate closely with Product, QA, Architecture, and DevOps teams to ensure clear requirements, technical feasibility, and business value
• Participate in architecture discussions and ensure features are implemented according to technical and security standards
• Follow and improve coding standards, review pull requests, and maintain high code quality
• Develop new applications and confidently work with legacy systems
• Take ownership of feature quality, including testing before QA handoff
• Actively use AI tools to improve development efficiency and delivery quality
• Lead assigned initiatives, coordinate required resources, and raise risks or concerns proactively
• Keep technical and feature-related documentation up to date
• Participate in discovery sessions and R&D activities when needed

The role is on-site for our Valencia office.

✅ Requirements:

🧠 Experience & Skills

✔️ 5 + years of solid background in UX/UI design and market research, ideally in the gambling industry (highly desirable);

✔️ Background working in product companies, with a deep understanding of product development cycles;

✔️ Advanced skills in Figma and design systems;

✔️ Strong information architecture, wireframing, and user research abilities;

✔️ Ability to interpret data and turn it into actionable design insights;

✔️ Experience designing for mobile apps and responsive web platforms.

🎯 Abilities & Mindset

✔️ Strong problem-solving skills to tackle complex design challenges;

✔️ Excellent communication and collaboration skills;

✔️ Creative mindset with an eye for innovation and detail;

✔️ Comfortable working in a fast-paced, dynamic environment;

✔️ Ability to prioritize tasks and manage multiple projects simultaneously.

🎓 Education

✔️ A degree in User Experience Design, Interaction Design, Human-Computer Interaction, or a related field is a plus

✅ Responsibilities:

✔️ Create intuitive, user- and business-centric designs that enhance the player experience and comply with regulatory standards;

✔️ Conduct competitor research and usability testing to inform and justify design decisions;

✔️ Build wireframes and prototypes in Figma to communicate design concepts clearly;

✔️ Collaborate on the UX of new features while considering legal and compliance requirements;

✔️ Design visually appealing interfaces following our design system;

✔️ Partner with cross-functional teams (Product, Dev, QA) to ensure the successful implementation of designs.

✅ We offer excellent benefits, including but not limited to:

✔️23 working days of vacation per year.

✔️6 sick days without a doctor's note.

✔️Medical insurance.

✔️Birthdays, milestones and employee anniversaries celebrations.

✔️Modern offices with snacks and all the essentials.

✔️Breakfasts and lunches in the office (partially covered).

✔️Language classes & tennis lessons (partially covered).

Join BrainRocket and rock with us! 🚀

Hi! We’re Leaply — a fast-growing ecosystem of digital and physical products designed to help people build healthier habits and lead better lives. We launched in 2024 and have already seen explosive growth — 10x revenue in the past six months — with strong traction across the US, Europe, and beyond.
 

At Leaply, we challenge traditional career paths — we value ownership over job titles, and impact over process. As we scale, we’re looking for a sharp, data-driven Operations Manager to refine our support engine, enhance team performance, and implement scalable systems.

In this role, you’ll own the operational efficiency of our support function — from optimizing KPI frameworks to automating workflows, implementing AI and developing strong internal leaders.

What you’ll do:

• Optimize & Scale: Take ownership of support operations, ensuring they are lean, efficient, and ready to support our continued growth.
• Drive Performance: Refine the KPI system and strengthen Quality Assurance (QA) processes to ensure high-quality user experience (to have the best CSAT/QA).
• Implement Automation: Identify operational bottlenecks and deploy tech solutions (Zendesk, AI tools, automated workflows) to increase team productivity.
• Lead & Develop: Manage the full talent lifecycle.

• Cross-functional Collaboration: Work closely with Product and Growth teams to turn customer feedback into actionable business insights.

   

You’re a great fit if you:

• Are a Systems Thinker: You look at the big picture, identify bottlenecks, and build processes that eliminate them.
• Have Proven People Management Experience: 1+ years of leading teams (Support background is a significant plus, but we prioritize leadership and logical thinking).
• Are Data-Driven: You are comfortable with Google Sheets, building dashboards, and using data to guide your decisions.
• Are Tech-Savvy: You have "under the hood" experience with CRMs, Notion, and creating automated workflows.
• Thrive in Fast-Paced Environments: You move fast, embrace change, and can handle multiple priorities without losing focus.

• Are a Strong Communicator: English level B2+, comfortable working across global markets.

   

Bonus points for:

• Hands-on experience managing support operations in a high-growth B2C startup.
• Deep understanding of Tier 1 markets (US, UK, Canada, Australia).

• Experience using AI tools (ChatGPT, NotebookLM, Zapier) to optimize business processes.

   

What you’ll get:

• Competitive compensation and a high-impact role.
• Full Ownership: Freedom to optimize and evolve the support function as you see fit.
• Office in Kyiv or Warsaw, with perks (lunches, health insurance, gym).
• Support from the best: Access to internal professional communities (Marketing, Product, Operations) within the SKELAR network.

• A meaningful mission: Help millions of people live healthier lives every day.

   

Leaply is backed by SKELAR, a venture builder with over 13 successful B2C businesses. Beyond business, we support the SKELAR Foundation, a charitable initiative created by employees to support the Ukrainian Armed Forces.
 

Join us in building the next big thing!

We are looking for a Head of Growth who is ready to take full ownership of growth and turn it into a predictable, scalable engine: from traffic acquisition to repeat payments and long-term value.

You will define growth strategy, own unit economics, lead experimentation across product and marketing, and directly influence monetization and business results.

At United Tech, growth is not about isolated channels, it’s about systems, hypotheses, and data-driven decisions. You’ll have maximum autonomy, fast execution, and real impact on a mature, revenue-generating product with strong scale potential

About the product: Join us in developing a web communication platform that connects users from all over the world! Since 2020, our platform has been a trusted space for long-term users, offering 24/7 communication and content sharing with ease. Thanks to our high-performance capabilities and intuitive UX/UI design, we stand out in a competitive market. With no ads and a unique approach to monetization, we are continually enhancing the user experience

We operate in a highly competitive market with complex acquisition and monetization constraints, and that’s exactly where smart growth wins.

With no bureaucracy, fast decision-making, and a profitable core, we are focused on scaling efficiently and sustainably

In this role, you will

• Own and optimize the full growth funnel end-to-end: traffic → registration → activation → payment → repeat
• Develop and execute the growth strategy across paid acquisition, product growth, and monetization
• Audit, restructure, and scale acquisition channels, with a strong focus on Google and Meta
• Define, validate, and improve core growth metrics (CAC, LTV, ARPU, ROMI) across all channels
• Build and maintain a cohort-based LTV model, clearly defining assumptions, risks, and limitations
• Generate, prioritize, and validate growth hypotheses in close collaboration with Product, Tech, and Analytics
• Lead A/B and multivariate testing for onboarding flows, paywalls, pricing, messaging, and offers
• Define ROMI benchmarks and scaling thresholds for key traffic sources
• Optimize unit economics to ensure scalable and predictable growth
• Work closely with payments and risk teams to improve conversion rates, approval rates, and revenue stability
• Build growth dashboards and reporting frameworks to ensure full transparency and fast decision-making

It’s all about you

• Strong hands-on experience in Growth / Performance Marketing for subscription-based or social networking products
• Deep understanding of unit economics (CAC, LTV, ARPU, ROMI)
• Proven experience in scaling paid acquisition channels (Google Ads, Meta)
• Solid background in A/B testing, experimentation frameworks, and funnel optimization
• Strong analytical mindset and experience working with product and marketing data
• Experience managing growth, marketing, or media-buying teams
• Practical understanding of payment flows and monetization mechanics
• Highly motivated, ownership-driven, and result-oriented
• Strong communication skills and ability to work cross-functionally
• Comfortable operating in fast-paced, high-autonomy environments
• Curiosity, continuous learning, and willingness to test unconventional approaches

Would be a plus

• Experience working with highly competitive digital products with strict acquisition constraints
• Deep expertise in complex payment systems and monetization models
• Knowledge of the payments domain and risk-related conversion optimization
• Experience collaborating closely with product and analytics teams on growth-led roadmaps

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Maternity Recovery Support Allowance
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• HR Interview
• Interview with Hiring  Manager
• Test Case (optional)
• Bar-raising
• Reference check
• Offer