Jobs at Djinni

MISSION
Own and execute the product roadmap for a DTC e-commerce brand
on the US market. Translate business goals into executed features,
optimized funnels, and measurable growth. Act as the execution bridge
between the founder, development, design, and marketing teams.

KEY RESPONSIBILITIES

Product & Website Ownership
• Own the Shopify roadmap including themes, PDPs, checkout,
upsells, and CRO elements.
• Translate business goals into clear product requirements and
specifications.
• Prioritize features based on impact, speed, and ROI.
• Manage backlog, releases, and ongoing improvements.

Funnel & Conversion Optimization
• Optimize product pages (PDPs), checkout, post-purchase flows,
upsells, downsells, and landing pages.
• Run A/B tests across layouts, copy, bundles, and offers.
• Align product experience with traffic sources in collaboration with
marketing and creative teams.

Cross-Functional Execution
• Coordinate Shopify developers, designers, creative strategists,
email/retention marketers, and SEO & paid media teams.
• Ensure clarity, accountability, and on-time delivery across all
initiatives.

Analytics & Decision-Making
• Track key metrics including conversion rate, AOV, funnel drop-offs,
and feature performance.
• Work with GA4, Shopify Analytics, Hotjar / Clarity (or similar tools).

Founder Support & Scaling
• Act as the founder’s right hand in product and execution.
• Proactively propose improvements and new initiatives.
• Prepare the product for scale: new SKUs, bundles, subscriptions,
and international expansion.

EXPERIENCE

• 3–7 years of experience as a Product Manager, Product Owner, or
E-commerce PM.
• Strong background in Shopify and DTC e-commerce.
• Experience working with designers, developers, and marketing
teams.
• Hands-on exposure to CRO, paid traffic, and SEO-driven
products.
• Strong written English — B2 or higher.

TRAITS

• Strong ownership mindset — proactive and execution-focused.
• Highly organized and data-driven.
• Clear, direct communicator.
• Able to move fast without sacrificing quality.

REQUIRED TOOLS & SKILLS

• Shopify platform expertise.
• Product documentation, specs, and backlog management.
• GA4 and analytics literacy.
• CRO-focused thinking.
• Tools such as Jira, ClickUp, or Notion.
• Figma for collaboration (not design).

WHAT WE OFFER

• Fully remote work environment.
• Competitive compensation based on experience and great
potential for growth.
• Opportunity to build and scale a high-impact DTC product on the
US market.

We are expanding our Technical Support team and are currently looking for an experienced Technical Support Engineer L3-L4 to join a large-scale enterprise project.

This role is part of a long-term, business-critical implementation with high technical complexity, where support plays a key role in system stability, customer trust, and continuous improvement.

If you are passionate about finding and solving complex problems, enjoy working closely with customers and internal teams, and are eager to deepen your expertise in modern technologies and enterprise systems - welcome to MaxBill.

Responsibilities:

• Interacting with customers for corrections, maintenance and support;
• Troubleshooting of software products;

• Implementation, deployment and support activities for billing and customer service software: CRM, billing and rating.

   

Candidate requirements:

• Minimum 3 years of experience in computer/software problem solving or bug detection;
• Experience in software troubleshooting;
• Experience in creating SQL queries;
• Ability to quickly learn and understand the entire system, both server and client side, to troubleshoot issues;
• Strong problem solving/investigative skills;
• Bachelor’s degree or equivalent (or higher) in Computer Science or similar field;
• Mandatory: Ukrainian - native; at least Upper-Intermediate (B2) level of English.

• Willingness to work in a shift-based schedule, if/when required by the project

   

Will be an advantage:

• Experience with Oracle;

• Experience in QA or developer positions.

   

Working with MaxBill, you will receive:

• 20 working days of annual vacation per year, plus paid public holidays.
• Provision of sick/personal leave.
• Paid trainings, conferences, seminars, and certification courses, classes in English.
• On-the-job mentoring program to learn from experienced colleagues.
• The possibility of remote work and a flexible schedule.

Project Description:
Recovery for All (RFA) is a seven-year (2025–2031) technical assistance project, funded by Global Affairs Canada and implemented by Alinea International. 
 

About the Work:
Within the RFA initiative, we develop ProjectUA — a national IT platform for the Government of Ukraine that enables planning, monitoring and evaluation of policy implementation. ProjectUA consolidates government priorities, delivers real-time progress monitoring, and supports transparent, data-driven decision-making. 
 

Today the platform is used by over 900 civil servants across 50+ ministries and agencies and 25 regional administrations. ProjectUA tracks over 10,000 tasks across 20+ strategies and plans, turning dispersed operational data into actionable insights that improve coordination, accountability and the effectiveness of the government.
 

The Role:    

We are strengthening our backend team with a Senior PHP Developer who has a serious engineering attitude toward:
●    Security and compliance
●    System reliability and fault tolerance
●    Performance optimization at scale
●    Clean, auditable, maintainable backend architecture
 

A key responsibility of this role will be integration with government information systems (like Diia, id.gov.ua, Askod, etc.) using national security algorithms, standards and security requirements, including preparatory security and architectural improvements required for government identity service.

Primary tasks are: 
●    Design, develop, and maintain high-quality backend solutions in PHP;
●    Review and improve the existing codebase with focus on security vulnerabilities and performance bottlenecks.
●    Write and maintain unit and integration tests.
●    Prepare and maintain clear technical documentation.
 

Formal Eligibility Requirements (Mandatory):    

Please note: Due to project, contracting, and donor requirements, candidates must meet all of the criteria below in order to be considered:
●    Ukrainian citizenship (mandatory).
●    Registered Ukrainian Private Entrepreneur of the 3d group (consultancy services) or readiness to register as Private Entrepreneur prior to contract signing.
●    Legal ability to provide consultancy services under Ukrainian law.
●    Availability for full-time engagement (Monday–Friday).
 

Required Qualifications:    

Experience:
●    5+ years of professional PHP experience (PHP 7.x / 8.x).
●    Strong experience with Yii2 or similar framework. .
●    Solid knowledge of MySQL, including schema design and query optimization.
●    Strong background in API design and backend architecture.
●    Hands-on experience refactoring monolithic architectures, improving performance and memory usage.
●    Understanding of software design principles and clean code practices (SOLID, OOP, design patterns).
●    Experience with caching and in-memory data stores (Redis).
●    Basic understanding of frontend stack (HTML/CSS, JavaScript, Twig; Vue.js is a plus).

What We Value Most:
●    Engineering mindset focused on long-term system health, not short-term hacks.
●    Strong personal responsibility for security, reliability, and correctness.
●    Ability to work proactively and independently.

As a plus:
●    Experience with Symfony and/or Laravel.
●    Experience working on government, fintech, or other high-compliance systems.
●    Experience preparing systems for external security reviews or audits.
 

Job Description

We are building advanced data products that help businesses solve commercial challenges using Big Data and modern analytics. We are looking for BI Analyst who will play a key role in shaping and developing these products. You will independently design analytical approaches, structure data, initiate research and directly influence commercial decisions through data-driven insights.

This role is perfect for a specialist who thrives in an analytical environment, enjoys working with complex datasets and can confidently collaborate with both technical and business teams.

Responsibilities:

•            End-to-end development of BI dashboards and analytical automation (from concept to delivery)

•            Data modeling and data mart design to support scalable BI solutions

•            Validation, monitoring and automation of Data Quality processes (anomalies, consistency, methodology control)

•            Conducting analytical research of product performance, marketing effectiveness and user behavior

•            Translating business questions into analytical frameworks and measurable metrics

•            Close collaboration with data engineers, data analysts, product managers and other cross-functional roles

•            Preparing and presenting insights, recommendations and analytical narratives to stakeholders

•            Driving product and process improvements through evidence-based recommendations

Requirements

•            3+ years of experience in BI, Data or Product Analytics

•            Strong command of SQL, including complex joins, window functions and query optimization

•            Hands-on experience developing end-to-end BI solutions (Power BI / Tableau / Looker): requirements -> modeling -> dashboards -> automated refresh pipelines

•            Good understanding of DWH concepts, ELT pipelines, data layers and data mart architecture

•            Ability to work with business metrics, define calculation logic and clearly explain metric fluctuations

•            Experience in Data Quality control: anomaly detection, validation techniques and methodological consistency

•            Python skills sufficient for advanced data analysis beyond standard BI tools

•            Understanding how AI/LLM technologies can enhance BI analytics (report automation, insights generation, semantic querying)

•            Experience with Azure / AWS is a plus

•            Ability to work independently in setting priorities, planning tasks and driving analytical initiatives

•            Strong communication and presentation skills

•            Proven ability to influence product, commercial or operational outcomes through data-driven recommendations

We offer: 

•            A unique experience of working for the largest and most beloved mobile operator in Ukraine

•            Remote work with possibility to visit the office

•            A competitive salary

•            Annual bonus

•            Paid sick leave and vacation

•            Flexible working hours

•            Medical and life insurance

•            Great possibilities for professional development and career growth

•            Friendly & collaborative environment

We are seeking a highly motivated and detail-oriented Business Analyst (Data Governance) to join our dynamic Big Data team. If you have a passion for data, a strong analytical mindset, and a desire to contribute to our data governance efforts, we want to hear from you.

As a Business Analyst (Data Governance), you will play a critical role in ensuring Big Data profiling and segmentation, as well as integrity, quality and variety of our data assets.

Responsibilities:

•            Gather, analyse and validate business requirements, prepare User Stories, BRD, FSD, Project Charters, etc.

•            Evaluate and integrate data from multiple sources

•            Develop analytical data sets in Big Data environments which can be used for analytics and data science

•            Providing technical expertise on data storage structures, data mining

•            Design and document data flows and data mappings 

•            Manage company’s datasets in Big Data environments

•            Aggregate and transform data for efficient data processing

•            Address user questions and issues related to the data management platform 

•            Define and document data governance policies, processes, and standards

•            Monitor data quality and compliance with data governance policies

•            Develop and maintain data catalogue and metadata management practices

Requirements:

•            2+ years as Business Analyst, Data Analyst, Data Engineer or relevant experience 

•            Strong business value orientation

•            The ability to write clear requirements and specifications

•            Experience in database technologies with solid understanding and hands-on skills with SQL/Advance SQL/Hive/ETL. PySpark, Python knowledge would be a plus

•            Experience building large scale datasets in Hadoop, AWS, Azure or similar big data environments

•            Good to have understanding of structured, semi structured and unstructured datasets

•            Should have worked on end-to-end solution development

•            Need to have understanding of data pipeline building

•            Strong understanding of data governance principles, practices, and industry standards

•            Excellent analytical, problem-solving, and communication skills

•            Detail-oriented and able to work independently and in a team

•            Previous Telecom experience and familiarity with BSS, OSS and Service Fulfilment functions would be a plus

We offer: 

•            A unique experience of working for the largest and most beloved mobile operator in Ukraine

•            Remote work with possibility to visit the office

•            A competitive salary

•            Annual bonus

•            Paid sick leave and vacation

•            Flexible working hours

•            Medical and life insurance

•            Great possibilities for professional development and career growth

•            Friendly & collaborative environment

Position name: Senior BA for Gambling App
Level: Senior

Hard skills requirements (including years):

• 5+ years of experience working as a business analyst; preferably within a software development environment.
• Prior experience with gambling / iGaming projects (casino and/or sports betting).
• Solid understanding of online casino and/or sports betting domain at user level: products, basic flows, main user actions and mechanics.
• Comprehensive knowledge of business analysis, requirements management, and Agile delivery principles.
• Proven experience in eliciting and documenting requirements in the form of user stories, use cases, and functional specifications.
• Ability to create comprehensive software requirements specifications (SRS).
• Strong grasp of software architecture, including Web applications, and a deep understanding of software/systems (UML).
• Proficiency in modeling business processes, knowledge of notations and methodologies (BPMN).
• Ability to interpret, structure, and clarify complex information into clear, actionable requirements.
• Experience leading workshops to gather requirements, build solutions, and present features.
• Excellent communication skills.
• BIG PLUS: Understanding of gambling domain metrics (e.g. turnover/handle, GGR/NGR, margin, bet frequency, stake distribution).

We are hiring a Full-Stack Engineer (Contractor) with strong experience developing for high-scale, high-traffic WordPress environments, ideally including WordPress VIP, Altis, or other enterprise WordPress infrastructure.

This contractor will build full-stack features across WordPress, custom APIs, integrations, and AI-driven functionality. Experience with CLI tools and integrating external services into WordPress is essential.

The WordPress VIP → Altis migration will be complete before onboarding.

Key Responsibilities

- Build and maintain full-stack WordPress features, plugins, and integrations.

- Develop for large, high-traffic WordPress platforms.

- Implement AI-driven features in WordPress.

- Build and integrate custom REST or GraphQL APIs.

- Work with databases, schemas, and performance tuning.

- Use AI tools for coding, debugging, and test generation.

- Maintain CLI and developer tooling.

- Support debugging, architecture decisions, and performance improvements.

Required Qualifications

- 4+ years full-stack experience.

- Experience with high-traffic WordPress VIP/Altis or similar infrastructure.

- Strong skills in JavaScript/TypeScript, React, Node.js, WordPress, and CLI tools.

- Proven API integration experience.

- Experience using AI tools for development.

- Strong understanding of scalability, caching, and performance.

Preferred Qualifications

- Experience with AWS or GCP, Route53/DNS, Google Tag Manager.

- Python experience.

- Familiarity with AI tooling, vector databases, etc.

- Experience with Docker or microservices.

Contract Details

- Contractor role, remote

- Job Type: Full-time

- Must overlap with U.S. Pacific Time.

Metamindz is a fast-growing UK-based IT software company. We support global clients by providing fractional CTOs-as-a-service, building digital products, hiring exceptional technical talent, and conducting in-depth tech due diligence.

We’re currently looking for a Senior Frontend Engineer to join one of our clients in a long-term engagement. This is a full-time remote opportunity for a highly senior engineer with deep frontend expertise, who is comfortable working in monorepo environments and collaborating closely with backend systems built in NestJS.

This role is ideal for someone who enjoys ownership, product thinking, and building scalable, maintainable frontend systems used in real production environments.

Responsibilities:

• Architect, develop, and maintain complex frontend applications using React and TypeScript
• Build scalable, reusable UI architectures within a monorepo setup
• Collaborate closely with backend engineers working with NestJS, ensuring clean and well-typed API contracts
• Take ownership of frontend architecture, technical decisions, and long-term maintainability
• Ensure high performance, accessibility, and responsiveness across applications
• Improve frontend reliability through testing, code reviews, and best practices
• Work closely with product managers and designers to translate requirements into high-quality user experiences
• Contribute to shared tooling, libraries, and standards within the monorepo
• Write clean, readable, and well-structured code with a strong focus on quality

Requirements:

• 7+ years of commercial engineering experience (senior-level only)
• Expert-level knowledge of React and TypeScript
• Strong understanding of modern frontend architecture and state management
• Experience working in monorepo environments (Nx, Turborepo, or similar)
• Solid understanding of backend concepts and experience integrating with NestJS APIs
• Experience designing and consuming well-typed APIs
• Strong sense of ownership and product responsibility
• Ability to work independently in distributed, remote teams
• Clear communication skills and a pragmatic, problem-solving mindset

What We Offer:

• Fully remote, flexible work culture with long-term stability
• High-impact product work with modern technologies
• Strong engineering standards and real technical ownership
• Supportive, transparent team culture with no micromanagement
• Competitive monthly compensation, aligned with experience and contribution

How to Apply:

Please send a short blurb about yourself — and tell us your favorite ice cream flavor (mine is cherry 🍒)

N.B! - Preferrable locations: remote from Latvia, Lithuania, Spain, Poland, Slovakia, Romania, Hungary 

Software Engineer Team Lead

Platform Migration Team | UK-based Telecommunication Company

We are partnering with a global consulting company to find a Software Engineer Team Lead for a UK-based telecommunication client. You will join the Platform Migration Team and help drive the development of scalable, high-quality software while supporting and guiding the engineering team.

What you’ll be doing

• Leading the development of software that solves complex product and business challenges.
• Reviewing code and providing constructive feedback to maintain high standards and support team growth.
• Writing high-quality, production-ready code and ensuring team goals are delivered successfully.
• Integrating software with monitoring and support tools to ensure smooth operations.
• Creating, reviewing, and maintaining clear technical documentation.
• Participating in and occasionally leading agile ceremonies, including planning, delivery, and retrospectives.
• Working closely with architects, delivery, and technical leads to design solutions and break them down into clear, implementable tasks.
• Contributing to test frameworks to validate both functional and non-functional requirements.
• Communicating progress, risks, and issues to a wide range of stakeholders.
• Troubleshooting and resolving technical issues.
• Mediating between teams and individuals to ensure effective collaboration and communication.

What we’re looking for (Essential)

• Strong experience with test-driven development and a deep understanding of testing and QA practices.
• Solid knowledge of operational aspects such as monitoring, performance testing, scaling, availability, resilience, and security.
• Ability to translate product requirements into robust and scalable technical solutions.
• Excellent software development skills with experience building highly scalable applications.
• Hands-on experience with NodeJS / Typescript.
• Experience with AWS services, including:
  • Infrastructure as Code using AWS CDK
  • Lambda
  • SNS & SQS
  • API Gateway

Nice to have (Desirable)

• Experience with Dynamo DB and Aurora PostgreSQL.
• Building operational alarms based on CloudWatch metrics.
• Implementing CI/CD pipelines, including:
  • GitHub Actions using AWS CodeBuild self-hosted runners.
• Experience with Grafana availability tooling.
• Familiarity with event-based architectures and microservices environments.

Business Development Manager / Sales Manager (IT Services)

Level: Senior (Middle+)

We are looking for a Business Development Manager to join our international team with a policy of freedom, development, and shared values. 

We are an AI-driven software development company that builds our software products and provides custom software development services to the international market. We work with the TOP 500 Fortune companies, Enterprises, Governmental organizations, and growing startups. 

We are happy to invite a candidate who is ready to close deals in cooperation with our local representatives in North America, marketing specialists, designers, and tech teams, and ready to invest their knowledge and energy into driving the growth of the business together.

 

Your mission is to create value for both the company and the clients by understanding their needs, challenges, and goals, and offering them the best solutions. 

Responsibilities

Sales & Deal Management

• Work with qualified outbound leads generated via:
  • AI SDR,
  • local SDRs (North America),
  • partner, and warm channels.
• Conduct initial meetings and calls with potential clients.
• Manage deals from the first contact to contract signing.
• Lead negotiations and agree on commercial terms.
• Close B2B IT service deals.
   

Collaboration

• Work closely with delivery and technical teams during presales.
• Align on proposals, scope, and estimates  (technical estimation is handled by delivery teams).
• Ensure a smooth transition after deal closure.
   

Client Touchpoints After Closing

• Support smooth onboarding during the first months after the deal starts.

• Participate in light account management and upsell conversations when relevant
  (Delivery owns day-to-day project execution).

   

Requirements

Must-have

• 3+ years of experience in B2B sales or business development in IT services.
• Proven experience closing deals (not only lead generation).
• Strong communication, presentation, and negotiation skills.
• Ability to work independently and manage own sales pipeline.
• Fluent English (spoken and written).
• Readiness to work regularly with North America time zone clients.
   

Nice-to-have

• Experience working with AI SDR tools or outbound automation.
• Experience collaborating closely with delivery and technical teams.
• Background in IT outsourcing or custom software development.

Time zone expectations

• Regular client calls between 5:00–7:00 PM Kyiv time.
• Occasional later calls may occur.

AVELaunch Books creates non-fiction books “done-for-you” for experts, entrepreneurs, coaches, and consultants. We turn real-world expertise into a structured book that strengthens authority, trust, and business growth.

What you’ll do:

• Build targeted lead lists based on ICP (roles, industries, geography, decision-makers).
• Run outbound campaigns via LinkedIn and email (messages, follow-ups, cadence).
• Personalize outreach and keep communication short, relevant, and conversion-focused.
• Book intro calls and support scheduling (calendars, time zones, reminders, reducing no-shows).
• Maintain clean tracking in CRM / Google Sheets (statuses, notes, next steps).

• Track results and improve performance through small tests (audiences, hooks, CTAs, cadence).

   

What we expect:

• 1+ year in Lead Gen / SDR / Outreach (or similar).
• Hands-on LinkedIn outreach + follow-ups (cadence matters).
• Hands-on email outreach (cold emails + follow-ups; basic deliverability awareness is a plus).
• Strong prospecting skills: research, segmentation, list building, light enrichment.
• Confident with Google Sheets and/or CRM and strong data discipline.
• Languages: Ukrainian  fluent, English  B1 (written communication with US/UK prospects).

• Comfortable with Zoom/Meet, messengers, and open to using AI tools for speed/quality.

   

Nice to have:

• Experience with US/UK markets.
• Apollo / Closely (or similar outreach tools).
• Understanding of MQL/SQL, lead scoring.

• Ability to show results with numbers (reply/booking/show-up).

   

We Offer:

• Full-time, fully remote position.
• Working hours: Mon - Fri, flexible.
• 21 paid vacation days + your birthday off.
• Continuous Learning Plan, mentorship, and personal growth opportunities.
• Supportive, creative team building a meaningful global product.
  
   

Responsibilities:

• Conducting manual testing of web application (back end + front end logics);
• Conducting thorough regression, functional and smoke testing to ensure that new features and enhancements do not negatively impact existing functionalities;
• Creating comprehensive test cases based on specifications and execute them to identify and report defects;
• Working closely with the development team to understand requirements and provide timely feedback on issues;
• Maintaining detailed test documentation, including test plans, test cases, and test reports;
• Identifying, documenting, and tracking defects through their lifecycle using a bug tracking system;
• Communicating with cross-functional teams and stakeholders to ensure a clear understanding of testing objectives.

Requirements:

• At least 1 year in manual software testing;
• English level at least B1 level;
• Strong and commercial experience in regression, functional, smoke testing (experience with other manual testing ways would be a plus);
• Analytical skills to analyze requirements and identify potential areas of risk;
• Details-oriented to catch and report even the smallest defects;
• Good communication skills and proactive approach.
   

 We offer:

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Our client is innovative manufacturer of medical devices in the United States which produces a devices and software applications.

At this project, you will have a great opportunity to be involved into the full development life cycle of medical software which is intended to help individuals by processing certain information taken from medical devices to identify health trends and to track daily activities. 

Requirements

• Minimum of 7 years of experience in software development, with a focus on designing and implementing highly scalable web applications, data pipelines, and cloud-based microservices
• Proficiency in Java programming language and related technologies. Experience with frameworks such as Spring, Hibernate, and Apache Kafka, and cloud-native services is highly desirable
• Strong understanding of database concepts and experience with SQL and NoSQL databases (e.g., MySQL, Oracle, Cassandra, DynamoDB, Redis).
• Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and experience deploying applications in cloud environments is advantageous
• Experience with microservices and event-driven architectures
• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues and implement effective solutions
• Excellent written and verbal communication skills with the ability to articulate technical concepts clearly and effectively
• Ability to work both independently and collaboratively in a fast-paced, agile environment. Strong team player with a positive attitude and a passion for technology
• Proven experience in UI/Angular development will be a plus

Job responsibilities

• Architect, design, and develop highly scalable, reliable web scale applications, tools, and automation frameworks to meet business requirements.
• Implement cloud-based microservices leveraging event-driven architectures.
• Collaborate with cross-functional teams to design and build efficient and robust data pipelines for batch, near-real-time, and real-time processing using Java technologies.
• Optimize applications, data pipelines, and microservices for scalability, performance, and efficiency to handle large volumes of data and traffic in a cloud environment.
• Ensure adherence to coding standards, best practices, and software development methodologies. Perform code reviews and provide constructive feedback to team members.
• Implement monitoring and alerting solutions to ensure the reliability and availability of applications, data pipelines, and microservices. Participate in troubleshooting and resolution of production issues.
• Create and maintain technical documentation, including design documents, architecture diagrams, and system documentation.
• Collaborate effectively with cross-functional teams, including product management, QA, and operations. Communicate technical concepts and solutions to both technical and non-technical stakeholders.

As part of the GlobalLogic team, you will grow, be challenged, and expand your skill set working alongside highly experienced and talented people.

If this sounds like an exciting opportunity for you, send over your CV!

About the Role

We’re seeking a  Business Analyst to ensure flawless delivery of features to our customers. You’ll work hands-on with development teams to execute the product roadmap defined by our CPO, maintain high quality standards, track team performance metrics, and ensure releases happen on schedule without delays.

This is an execution-focused role. You’ll translate business requirements into technical specifications, manage the delivery process, minimize bugs and incidents, and ensure our customers receive high-quality features on time.

Role Type: Business Analyst (Execution & Delivery focused)

Time Allocation:

Feature Delivery (50% of your time) 

• Manage product backlog for development teams, ensuring 2+ sprints are always groomed 
• Write detailed user stories with clear acceptance criteria and edge cases 
• Conduct bi-weekly sprint planning and weekly backlog refinement sessions 
• Ensure 95%+ of releases ship on scheduled dates - no delays, no excuses 

• Remove blockers proactively to keep teams on track 

   

Technical Documentation (20%) 

• Prepare Business Requirements Documents (BRD) outlining business objectives and scope 
• Write comprehensive Product Requirements Documents (PRD) including:  
• Functional specifications and user flows 
• API specs, data models, integration requirements 
• Technical constraints and performance considerations 
• Acceptance criteria and test scenarios 

• Maintain clear documentation in Confluence for engineering and stakeholders 

   

Quality & Incident Management (15%) 

• Drive bug reduction initiatives - target <3% bug escape rate 
• Manage P0/P1 incidents: triage within 30 minutes, resolve within 4 hours 
• Document post-mortems with root cause analysis and preventive actions 
• Track quality metrics: bug rates, regression issues, technical debt 

• Collaborate with QA on test coverage and automation priorities 

   

Metrics & Reporting (15%) 

• Track team performance: velocity, cycle time, lead time, commitment accuracy 
• Build dashboards in Jira showing real-time delivery health 
• Present quarterly metrics to CPO showing delivery trends and quality improvements 
• Coordinate with stakeholders: Customer Success (weekly), Sales (bi-weekly), Support (weekly) 

Report To: Chief Product Officer (CPO)
Location: Remote (Europe/US time zones preferred for team overlap)

Must-Have Qualifications

• Experience 3-5+ years as Business Analyst  or Product Manager in B2B SaaS, cloud software, or CRM solutions
• Proven track record of on-time delivery: Be ready to share specific metrics (e.g., “Achieved 95% on-time release rate over 12 months”)
• BRD/PRD writing experience: At least 2 years writing technical specifications for engineering teams
• Agile/Scrum mastery: 3+ years managing backlogs, writing user stories, leading sprint ceremonies
• Quality focus: Experience reducing bug rates and managing incident response

• Technical proficiency: Understanding of APIs, cloud platforms, CRM integrations, data models

   

Skills

• Execution Excellence: Ability to drive features to completion on schedule, removing blockers proactively
• Technical Documentation: Strong writing skills for BRD/PRD with clarity and detail
• Analytical: Can track and present team performance metrics (velocity, cycle time, bug rates)
• Quality Mindset: Obsessed with reducing bugs, improving processes, preventing incidents
• Communication: Fluent English (C1/C2), able to explain requirements to technical and non-technical audiences
• Prioritization: Can make quick trade-off decisions to keep releases on track

• Incident Management: Experience triaging and coordinating response to production issues

   

Tools Proficiency

• Jira/Linear: Advanced backlog management, sprint planning, reporting
• Confluence: Documentation, BRD/PRD templates, knowledge management
• Analytics: Mixpanel, Amplitude, Google Analytics for feature tracking

• Design: Figma collaboration for UI/UX specifications

   

   

Mindset

• Delivery-focused: Obsessed with hitting release dates and shipping quality features
• Detail-oriented: Catches edge cases, writes comprehensive acceptance criteria
• Proactive problem-solver: Removes blockers before they impact timelines
• Quality-driven: Won’t ship until it’s right, balances speed with quality
• Team player: Supports engineering, collaborates with cross-functional teams
• Customer-centric: Understands impact of delays and bugs on customer experience

🌟 Nice-to-Have (Bonus Qualifications)

Experience

• 5-7+ years product ownership experience (for Senior-level consideration)
• Previous experience in CRM industry (Salesforce, HubSpot, Pipedrive ecosystem)
• Background as Business Analyst, Solutions Engineer, or QA Lead (strong documentation skills)
• Experience with DevOps practices (CI/CD, release automation, monitoring)
• Incident management training (ITIL, SRE practices)

• Experience managing API products or developer-facing features

   

Skills & Knowledge

• SQL proficiency: Can write queries to analyze feature usage and performance
• Scripting/automation: Python, JavaScript for data analysis or tooling
• Advanced Jira: Custom workflows, automation rules, dashboard creation
• API documentation: Swagger/OpenAPI specification writing

• Performance testing: Understanding of load testing and scalability considerations

   

Why Join Proxima CRM?

Execution Impact: Your work directly affects customers. Every feature you deliver improves their workflow and business outcomes.

Quality Culture: We value doing it right over doing it fast (but we do both). You’ll have support to maintain high standards.

Modern Processes: We use best practices in Agile, documentation, and incident management. You’ll work with experienced teams.

Growth: Early product ownership hires have opportunities to take on more scope, mentor others, and grow into leadership roles.

Flexibility: True remote-first. Work from anywhere with flexible hours and async-first culture.

Proxima CRM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior JavaScript Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

What You Will Do:

• Work on specific problem spaces critical to the client’s needs, with opportunities to switch teams as both you and our fast-paced business evolve.
• Utilize cloud technologies, primarily AWS, to develop, deploy, and scale services.
• Participate in the full project lifecycle _ from concept and design to deployment and ongoing maintenance - ensuring timely and high-quality delivery.
• Collaborate closely with cross-functional teams across the client’s organization to align on integrations and optimize overall system architecture.
• Drive a strong engineering culture focused on code quality, best practices, innovation, and continuous improvement.
• Proactively identify, troubleshoot, and mitigate potential issues in distributed and financial systems.
• Work in small, autonomous teams with short release cycles and a strong sense of ownership.

Who You Are:

• Proficient in JavaScript, with strong hands-on experience in backend development using Node.js (e.g., Express, NestJS, or similar frameworks).
• Experienced with PostgreSQL and designing, architecting, and building reliable, scalable backend systems.
• Comfortable working with cloud technologies, particularly AWS (e.g., EC2, Lambda, S3, RDS, etc.).
• Familiar with distributed systems and financial-domain challenges, with the ability to anticipate and address potential issues early.
• A strong communicator who can effectively collaborate with engineers, product managers, and other stakeholders across teams.
• Fluent in verbal and written English, with the ability to clearly explain technical concepts.