Jobs at Djinni
9818-
Β· 39 views Β· 6 applications Β· 2d
Content / SMM Manager
Full Remote Β· Worldwide Β· 1 year of experience Β· English - B2Content / SMM Manager We are looking for a Content / SMM Manager with a video-first mindset and experience in IT. You will be responsible for creating and managing short-form content across social media β from idea to publication. We value autonomy,...Content / SMM Manager
We are looking for a Content / SMM Manager with a video-first mindset and experience in IT. You will be responsible for creating and managing short-form content across social media β from idea to publication. We value autonomy, awareness of trends, and a clear understanding of modern content formats.
π― Requirements
Experience creating content for Instagram, LinkedIn, TikTok, and YouTube Shorts
Full-cycle video production skills: ideation, scripting, editing, and publishing
Experience working with AI tools (ElevenLabs, Higgsfield, or similar)
Video editing skills (CapCut or similar), Figma / Canva
Experience working with English content
Understanding of short-form content trends and basic analytics
Strong self-management, ownership, and proactivity
Nice to have: experience in tech, wellness, or biohacking
π Responsibilities
Create and publish short-form content for social media
Generate ideas, write scripts, and edit videos
Adapt content for different platforms
Use AI tools to create and optimize content
Analyze performance and improve content effectiveness
πΌ What we offer
Full-time position
Remote work
Paid vacation + sick days
Corporate English courses
Startup culture β fast-paced, creative, and hands-on
β¨ Apply now
If this role fits you, weβd love to see your application β please share your CV and portfolio.
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Β· 46 views Β· 9 applications Β· 2d
Business Development Manager/ IT Sales Manager to $2500
Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· English - B2Business Development Manager/ IT Sales Manager Remote About the Company At MintyMint, we build technology that helps businesses scale, modernize, and outperform. Weβre not just another software company β weβre a growth partner for ambitious brands around...Business Development Manager/ IT Sales Manager
Remote
About the CompanyAt MintyMint, we build technology that helps businesses scale, modernize, and outperform.
Weβre not just another software company β weβre a growth partner for ambitious brands around the world. Our custom-built solutions are designed to solve complex challenges and create real business impact.If innovation, partnership, and purpose drive you β youβll feel right at home with us.
About the RoleWeβre looking for a Business Development Manager with the passion and energy to open new doors and create meaningful business connections across Europe.
If you love B2B sales, thrive in a dynamic IT environment, and get a thrill from negotiations, conferences, and networking, this role was made for you. π
What Youβll Do- Develop and execute business growth strategies in the European market.
- Build and nurture long-term partnerships with clients and key stakeholders.
- Identify new opportunities and turn them into success stories.
- Represent MintyMint at industry events, forums, and tech conferences.
What Weβre Looking For- Driven by results and motivated from within.
- Fluent English (B2+ level).
- Proven experience in B2B sales (ideally within the IT industry).
- Confident networker and negotiator β you know how to make things happen.
Whatβs in It for You- π° Competitive, negotiable compensation: base rate + performance-based bonuses.
- π Freedom to shape your own business pipeline and make a real impact.
- π€ A collaborative, forward-thinking team that values initiative and creativity.
- βοΈ Opportunities to attend international events and conferences.
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Β· 34 views Β· 11 applications Β· 2d
Affiliate Manager
Full Remote Β· Worldwide Β· Product Β· 1 year of experience Β· English - B2Letβs Start With a Hello Weβre not just looking for an Affiliate Manager. Weβre looking for someone who understands how Tier-3 markets work, knows how to build partnerships, and wants to grow together with the product β not just manage traffic. If you...Letβs Start With a Hello
Weβre not just looking for an Affiliate Manager.
Weβre looking for someone who understands how Tier-3 markets work, knows how to build partnerships, and wants to grow together with the product β not just manage traffic.If you enjoy working with emerging regions, testing different traffic sources, and thriving in a startup environment, letβs connect.
Who We Are
We are a gambling & betting startup actively expanding in Tier-3 regions.
Our current focus is Morocco, Algeria, and Egypt, with plans to scale into additional markets.As the project grows, we are looking for a Junior / Middle+ Affiliate Manager to join our team and be part of this expansion phase.
What Youβll Be Doing
- Managing and developing affiliate partnerships across Tier-3 markets (Morocco, Algeria, Egypt).
- Sourcing, onboarding, and scaling affiliate partners across various traffic sources.
- Building long-term relationships with affiliates and supporting their growth.
- Monitoring traffic quality and key performance metrics.
- Analyzing campaign performance and optimizing results.
- Preparing reports and performance analytics (Excel / Google Sheets).
- Testing new approaches and contributing to the launch of new regions.
Collaborating with internal teams such as marketing and product.
What Makes You a Great Fit
- English level B2 or higher.
- Hands-on experience with Tier-3 markets and understanding their specifics.
- Experience working with multiple traffic sources.
- Strong skills in Excel / Google Sheets.
- Analytical mindset with a performance-driven approach.
- Proactive, independent, and eager to grow with the product.
Whatβs In It for You
- Opportunity to work in a fast-growing iGaming startup.
- Clear growth path to Senior/Lead Affiliate Manager roles.
- Flexible work format (remote or office).
- Competitive compensation with performance-based bonuses.
- Real impact on the product, live markets, and minimal bureaucracy.
Letβs Wrap It Up
If working with Tier-3 markets and building affiliate partnerships in a growing startup sounds like your next step β send us a message.
Weβll be happy to share more details and discuss next steps
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Β· 15 views Β· 6 applications Β· 2d
Social Media Marketing Specialist
Full Remote Β· Countries of Europe or Ukraine Β· 2 years of experience Β· English - B2SBC Performance β a performance-driven digital marketing holding partnering with the worldβs top ad platforms. We help scale globally, with high-converting creative solutions and smart campaign optimization in the affiliate marketing space. Weβre proud to...SBC Performance β a performance-driven digital marketing holding partnering with the worldβs top ad platforms. We help scale globally, with high-converting creative solutions and smart campaign optimization in the affiliate marketing space. Weβre proud to be elite partners with TikTok (Top 3 globally), Meta (Top 10), and Google within white niches.
With a team of 250+ talented professionals spanning our offices in Prague, Warsaw, and Kyiv, we are building a results-driven, data-first culture that fuels innovation and accelerates growth across our global operations.
Right now, weβre looking for an SMM Manager (Remote) to strengthen our brand presence in the market. This role is focused on building strategies from scratch, driving brand awareness, and supporting lead generation through high-quality content and campaigns.
Key Responsibilities
- Develop and implement a comprehensive SMM strategy aligned with company goals.
- Manage and grow brand pages on LinkedIn, Facebook, Instagram (and other platforms if needed).
- Plan, create, and publish engaging content according to the content calendar.
- Write compelling copy and collaborate with designers to deliver effective visuals.
- Prepare regular reports on SMM activities and advertising results.
- Suggest and test new approaches to improve visibility and engagement.
- Monitor and respond promptly to leadsβ comments, messages and questions generated from Facebook ad campaigns.
- Engage with potential customers in a professional and brand-consistent manner to encourage conversions.
Requirements
- 2+ year of proven experience in social media marketing (digital marketing background is a plus).
- Strong knowledge of social media trends and digital marketing fundamentals.
- Experience creating SMM strategies from scratch.
- Hands-on expertise with targeted advertising.
- English (B2+).
- Excellent copywriting and communication skills.
- Analytical mindset with the ability to work with performance data.
Nice to Have
- Familiarity with AI tools for content creation.
- Experience with A/B testing.
- Background in managing multiple brands or international projects.
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Β· 14 views Β· 1 application Β· 2d
SEO Specialist middle+/senior
Full Remote Β· Countries of Europe or Ukraine Β· 5 years of experience Β· English - B1We are RocketSEO - SEO agency from Moldova. For 17 years, we have been dedicated to driving search engine traffic and promoting projects primarily for the US market. Due to our continued growth, we are looking for a skilled SEO Specialist to join our...We are RocketSEO - SEO agency from Moldova. For 17 years, we have been dedicated to driving search engine traffic and promoting projects primarily for the US market. Due to our continued growth, we are looking for a skilled SEO Specialist to join our team.
What we expect from our candidate:
- Experience working with websites targeting the USA, UK, and Canada.
- Understanding of E-E-A-T and YMYL
- Proficiency with Ahrefs.
- Knowledge of Google Search Console.
- Ability to conduct deep technical website audits.
- Experience setting tasks for developers and copywriters.
- Ability to perform niche and competitor analysis.
- Collecting the semantic core and building the structure for future websites.
- Skill in performing On-Page optimization.
- Identifying engaging topics that can serve as traffic growth points for the site.
- Finding high-quality platforms for link placement.
- Conducting outreach: contacting site owners and negotiating link placements.
- Creating internal linking strategies based on current page rankings.
- Creating a monthly link-building plan (anchors, platforms).
- Creating technical briefs (specs) for copywriters.
Creating technical briefs (specs) for developers and designers to implement changes.
What we value most in a candidate:
- The ability to quickly grasp new topics and tasks.
- Readiness to handle a high volume of work.
- A strong desire to learn and grow.
Willingness to perform routine/monotonous tasks when necessary.
What we offer:
- Work within a team of professionals.
- Access to tools and our internal knowledge base.
- Stable salary.
- Work schedule: 5 days a week.
Remote work.
We look forward to receiving your resume!
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Β· 89 views Β· 8 applications Β· 2d
Data Analyst / BI Developer
Ukraine Β· 1 year of experience Β· English - B2Dotcode is on the look out for a talented and driven Data Analyst / BI Developer to join our growing team. If youβre passionate about transforming data into actionable insights and collaborate closely with stakeholders to guide data-driven strategic...Dotcode is on the look out for a talented and driven Data Analyst / BI Developer to join our growing team. If youβre passionate about transforming data into actionable insights and collaborate closely with stakeholders to guide data-driven strategic decisions, weβd love to meet you!
Responsibilities:- Create, maintain, and enhance Metabase dashboards and reports
- Develop, optimize, and support ETL workflows and dbt data models
- Run ad-hoc analyses and deliver clear, actionable recommendations
- Formulate and test hypotheses to measure project effectiveness
- Train teams on analytics tools and document processes
Qualifications:
- 1+ years in a Data Analyst or BI Developer role, ideally in B2B
- Expert SQL skills (views, window functions, performance tuning)
- Hands-on with dbt model development, testing, and documentation
- Experience building dashboards in Metabase or similar BI tools
- Research mindset and accurate data interpretation skills
- Strong English (B2+) written and spoken, with excellent communication skills
What We Offer:
- Competitive salary (discussed individually);
- Flexible working hours and cozy office in Lviv;
- Opportunities for professional development;
- Supportive and friendly team culture;
- Paid vacation and national holidays.
Hiring Process:
- Intro call with HR Manager;
- Technical interview;
Final interview with CEO.
If you have any questions, feel free to ask :)
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Β· 78 views Β· 14 applications Β· 2d
Junior Project Coordinator
Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - C1Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We...Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
As a Junior Project Coordinator, you will be responsible for supporting smooth project execution by maintaining documentation and trackers, coordinating cross team communication, organizing meetings, gathering requirements, managing updates and follow ups, and proactively resolving or escalating workflow and information gaps across multiple concurrent projects.
Responsibilities:
β’ Maintain and update project trackers, documentation, meeting notes, and deliverables.
β’ Support day-to-day project execution through task monitoring, deadline management, and follow-ups.
β’ Organize recurring project meetings, capture action items, and distribute summaries.
β’ Coordinate communication between managers, engineers, onboarding teams, support teams, and vendors.
β’ Support creation, distribution, and management of documentation and project plans.
β’ Ensure internal stakeholders receive timely updates on action items and issues.
β’ Follow established project management processes and escalate workflow/documentation gaps.
β’ Participate in the development and enhancement of the target projects
Requirements:
β’ English level β C1 or higher
β’ 1+ years of experience as a junior project coordinator/project manager in software companies.
β’ Strong verbal and written communication skills, including professional email communication with vendors, engineers, and internal stakeholders.
β’ Ability to work with project tracking systems, maintain accurate documentation, and support creation of project plans and technical/project artifacts.
β’ Experience coordinating with engineering teams to gather technical requirements and clarify blockers.
β’ Solid understanding of web development or software development processes (SDLC, onboarding flows, requirement gathering).
β’ Strong organizational skills for schedule management, tracking updates, maintaining followβups, and managing multiple simultaneous projects.
β’ Ability to gather project requirements, contribute inputs for SOW preparation, and support requirement clarification loops.
β’ Selfβmotivated, wellβorganized, proactive, and able to follow through on tasks without prompting.
β’ Strong attention to detail and ability to ensure consistency in documentation and execution.
β’ Problemβsolving skills to identify missing requirements, assist in troubleshooting, and escalate workflow/documentation gaps when needed.
β’ Ability to coordinate crossβteam communication to ensure efficient information flow among managers, engineers, onboarding/support teams, and vendors.
β’ Understanding of web development processes.
Desirable Qualities:
β’ Experience using the Azure DevOps board.
β’ Experience working with Agile framework.
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Β· 112 views Β· 30 applications Β· 2d
Automation QA Engineer (Middle / Middle+)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· English - B1Required skills 2+ years of commercial experience in software testing Strong knowledge of Java Hands-on experience with UI test automation using Selenide Experience working with Selenoid (running tests in containers) Solid experience in API testing,...Required skills
- 2+ years of commercial experience in software testing
- Strong knowledge of Java
- Hands-on experience with UI test automation using Selenide
- Experience working with Selenoid (running tests in containers)
- Solid experience in API testing, including:
- Postman
- JMeter
- Rest Assured
- Experience with TestNG for test execution and reporting
- Understanding of BDD principles and experience with Cucumber
- Experience with build and dependency management using Maven
- Confident use of Git (GitHub)
- Experience working with CI/CD pipelines, including:
- GitLab CI
- Jenkins
- Experience using IntelliJ IDEA
- Understanding of software development life cycle (SDLC) and QA processes
- Ability to analyze requirements and create clear, maintainable test cases and automated tests
Nice to have
- Experience with test strategy and test framework design
- Experience working in Agile / Scrum teams
- Basic knowledge of Docker
- Experience with performance or load testing
- Mentoring or code review experience
Responsibilities
- Design, develop, and maintain automated UI and API tests
- Integrate automated tests into CI/CD pipelines
- Analyze test results and provide clear reports on test coverage and quality
- Collaborate closely with developers, QA engineers, and product teams
- Participate in improving testing processes and tools
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Β· 48 views Β· 15 applications Β· 2d
Senior IT Recruiter
Full Remote Β· Ukraine Β· 4 years of experience Β· English - B2Trinetix is looking for a Senior IT Recruiter to join our Recruitment team. Working in a fast-paced and collaborative environment, you will interact with a high volume of talent, build lasting relationships, and provide the very best candidate experience....Trinetix is looking for a Senior IT Recruiter to join our Recruitment team. Working in a fast-paced and collaborative environment, you will interact with a high volume of talent, build lasting relationships, and provide the very best candidate experience.
Requirements
- 4+ years of experience as a Senior IT Recruiter or in a similar role
- Proven experience managing end-to-end recruitment processes
- Strong organizational and time-management skills; ability to prioritize in a fast-paced environment
- High ownership, accountability, and decision-making capability
- Excellent attention to detail when managing candidates, documentation, and ATS data
- Strong communication and stakeholder management skills
- Working experience with international markets / clients
- Upper-Intermediate English or higher (written and spoken)
- Confident user of Microsoft Office tools and ATS systems
- Experience in employer branding initiatives or recruitment marketing
Nice-to-Haves
- Experience working with AI-assisted recruitment tools
Core Responsibilities
- Manage the full recruitment lifecycle for senior IT roles
- Partner with Hiring Managers to understand hiring needs and priorities
- Proactively source and engage top IT talent across multiple channels
- Maintain accurate ATS records and provide clear feedback to stakeholders
- Ensure a positive candidate experience through professional, timely communication
- Act as a brand ambassador and support employer branding initiatives, including recruitment marketing and candidate-facing content
- Provide market insights to improve talent attraction and employer positioning
What we offer
- Continuous learning and career growth opportunities
- Professional training and English/Spanish language classes
- Comprehensive medical insurance
- Mental health support
- Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more
- Flexible working hours
- Inclusive and supportive culture
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Β· 104 views Β· 36 applications Β· 2d
iOS Developer (Swift / SwiftUI)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 4 years of experience Β· English - B1Must have Strong experience with Swift and SwiftUI Solid understanding of concurrency and asynchronous programming (GCD, async/await, multithreading) Experience working with dependency/package managers:CocoaPods Swift Package...Must have
- Strong experience with Swift and SwiftUI
- Solid understanding of concurrency and asynchronous programming (GCD, async/await, multithreading)
- Experience working with dependency/package managers:
- CocoaPods
- Swift Package Manager
- Carthage
- Experience integrating and using external custom libraries / binaries
(e.g. OpenSSL, ICU, LibJPEG β specific libraries are not mandatory, but understanding the concept is required) - Basic knowledge of SQL, preferably SQLite
- Confident use of Git and GitLab
- Ability to develop custom reusable UI components
- Understanding of application architecture patterns and design principles (MVC, MVVM, etc.)
Nice to have
- Knowledge of C++
- Experience working with Apple frameworks, such as:
- WebKit
- MetalKit
- CoreImage
- CoreText
- CoreMedia
- AVKit
- StoreKit
- WidgetKit
- CoreBluetooth
- Experience with performance optimization and memory management
- Experience working on complex or high-load iOS applications
Responsibilities
- Develop and maintain iOS applications using Swift and SwiftUI
- Work with asynchronous and multithreaded code
- Integrate third-party and custom libraries
- Design and implement reusable components
- Collaborate with cross-functional teams to deliver high-quality solutions
- Participate in architectural decisions and code reviews
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Β· 60 views Β· 16 applications Β· 2d
Growth Product Manager (Web)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 3 years of experience Β· English - B2 Ukrainian Product πΊπ¦About us: BetterMe β a global wellness ecosystem empowering millions to become better β physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others. Your impact: Drive product growth by...About us:
BetterMe β a global wellness ecosystem empowering millions to become better β physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
Your impact:- Drive product growth by optimizing key metrics across acquisition and activation flows;
- Conduct competitive research, analyze user feedback, and leverage funnel analytics to uncover insights;
- Identify growth opportunities and develop data-driven hypotheses for optimization experiments;
- Collaborate closely with marketing, design, analytics, and engineering teams to achieve impactful business results.
About you:
- 3+ years of experience in a growth-focused role (e.g., Growth Product Manager, Product Manager);
- Proficient in growth metrics, A/B testing, and data analytics;
- Strong understanding of design principles and copywriting strategies;
- Exceptional verbal and written communication skills;
- Proven experience working with cross-functional team;.
- Upper-intermediate or higher proficiency in English.
Will be a plus:
- Experience working in B2C or subscription-based product;
- Hands-on experience conducting user interviews;
- Advanced knowledge of digital advertising principles.
What you get at BetterMe:
A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. Thereβs space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you β office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities β everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Time off & balance. 20 paid vacation days, paid sick leave, and additional days off around public holidays.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment.We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help β from documents to personal consultations.Find more about us on social media platforms: Instagram, LinkedIn.
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Β· 13 views Β· 6 applications Β· 2d
Head of Affiliates(CIS+SEA)
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· English - B2Letβs Start With a Hello Weβre looking for a strong Affiliate Lead / Head of Affiliates to grow and scale the affiliate direction of our casino & sportsbook brand. If affiliate marketing for you is not just traffic, but a system you can build, optimize,...Letβs Start With a Hello
Weβre looking for a strong Affiliate Lead / Head of Affiliates to grow and scale the affiliate direction of our casino & sportsbook brand.
If affiliate marketing for you is not just traffic, but a system you can build, optimize, and scale β we should definitely talk.Who We Are
Weβre a fast-growing iGaming company with a casino and sportsbook product, actively expanding across Europe and beyond.
Our focus is simple: sustainable growth, high-quality traffic, and smart partnerships.Weβre building processes from the ground up β which means plenty of space for influence, decisions, and leadership.
What Youβll Be Doing
- Own and scale the affiliate channel across key European markets (Portugal, Poland, Uzbekistan, Germany, Baltic States, and other EU GEOs).
- Build and lead an affiliate department with a strong focus on RS and Hybrid models (CPA is currently paused while processes are optimized).
- Bring, manage, and grow your existing partner network, while continuously onboarding new high-quality affiliates.
- Launch and scale new markets β from first partners to stable, profitable volume.
- Work cross-functionally with influencers, social media, SEO, PPC/ASO teams, and review platforms.
- Negotiate and manage commercial terms, always keeping long-term profitability in mind.
- Monitor and optimize performance daily: registrations, FTDs, ROI, LTV, retention, and traffic quality.
- Translate analytics into actions β not just reports.
- Build clear internal processes, routines, and reporting structures as the department grows.
What Makes You a Great Fit
- 3+ years of experience in affiliate marketing with leadership or ownership responsibility.
- Hands-on experience working with brands (strong plus).
- Proven success in European GEOs, especially Portugal, Poland, Uzbekistan, Germany, Baltics.
- A solid partner base working on RS, Hybrid, and Fix models.
- Strong understanding of traffic sources, funnels, and performance metrics.
- Data-driven mindset β you rely on numbers, insights, and testing to drive decisions.
- High emotional intelligence and confident leadership style.
- Proactive, positive, and focused on results β you know how to motivate teams and move fast.
Whatβs In It for You
- Fully remote β work from anywhere.
- Competitive salary with room for growth as the department scales.
- Access to all necessary resources: budgets, analytics, and a dedicated team.
- Real influence on strategy, processes, and long-term growth.
- Opportunity to build and lead a key business direction from an early stage.
Letβs Wrap It Up
If youβre ready to take ownership of the affiliate channel and help us scale smart and sustainably β weβd love to hear from you.
Send your CV and tell us which GEOs and partner types you work with best.
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Β· 28 views Β· 3 applications Β· 2d
Call Queue Coordinator
Full Remote Β· Ukraine Β· Product Β· 1 year of experience Β· English - C1Title: Call Queue Coordinator Reports to: Manager, Service Management Type: Full-Time Contract Working hours: 8 AM - 5 PM EST Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and...Title: Call Queue Coordinator
Reports to: Manager, Service Management
Type: Full-Time Contract
Working hours: 8 AM - 5 PM ESTAtlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.
We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!
We seek a Call Queue Coordinator to join Atlas Technicaβs rapidly growing organization. This operations-focused role offers excellent career development opportunities for a candidate who thrives in fast-paced, data-driven environments.
You will collaborate across the Service department to provide real-time oversight of the engineer call queue while supporting operational analysis, documentation, and continuous improvement of SLA performance.Responsibilities:
Call Queue Oversight (Core Function β ~60%)
- Monitor daily call queue performance for coverage, volume, and adherence.
- Ensure engineers log in/out of the queue on time and follow SOPs.
- Resolve real-time conflicts related to breaks, PTO, or emergencies.
- Forecast call volume trends by time of day and day of week; make staffing recommendations.
- Generate reports and dashboards (wait times, handle times, abandonment rates, SLA compliance).
- Serve as escalation point for real-time call handling or queue technical issues.
- Maintain accountability tracking for attendance, missed calls, and queue compliance.
Provide weekly reporting and recommendations to leadership.
Service Management Support (Supplemental Function β ~40%)
- Assist Service Management team with trend analysis in ConnectWise Manage and Power BI (e.g., ticket volume patterns, SLA breaches, or recurring client issues).
- Support internal initiatives such as process documentation, SOP updates, and project tracking in Monday.com and Confluence.
- Help collect and organize Root Cause Analysis (RCA) and Major Incident follow-up data for leadership review.
- Partner with Resource Coordination and Support Managers to align call queue staffing with ticket demand and SLA targets.
- Participate in service improvement meetings and help document follow-up actions.
Identify and flag recurring issues, process gaps, or training opportunities to Service Management leadership.
Qualifications
- Strong knowledge of ConnectWise Manage and 1Stream (or similar call routing system).
- Familiarity with call center metrics such as SLA attainment, ASA (Average Speed of Answer), abandonment rate, and staffing adherence.
- Experience with contact center or ITSM tools (e.g., BVOIP, 3CX, RingCentral, ServiceNow).
- Excellent communication and escalation skills; calm under pressure.
- Organizational and conflict-resolution skills, with strong attention to detail.
- Working knowledge of ITIL concepts (incident, service level management, continual improvement) and how they apply to MSP operations.
Desirable Qualities
- Experience in an MSP environment supporting real-time service operations and dispatch.
- Familiarity with Power BI or similar analytics/reporting tools.
- Comfortable partnering cross-functionally with Resource Coordination and Support Managers to align real-time staffing with ticket demand.
- Exposure to the financial services client environment and white-glove service expectations is a plus.
Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Β· 39 views Β· 5 applications Β· 2d
Public Relations Specialist (Intern)
Full Remote Β· Worldwide Β· Product Β· English - B1Role Overview: As a PR Intern, you will support the Marketing and Communications team in strengthening DICEUSβs brand presence in the international insurance technology market. You will leverage AI-powered tools and traditional PR methods to research,...πΉ Role Overview:
As a PR Intern, you will support the Marketing and Communications team in strengthening DICEUSβs brand presence in the international insurance technology market. You will leverage AI-powered tools and traditional PR methods to research, analyze, and produce high-quality content that positions DICEUS as a trusted InsurTech partner.
This internship is an opportunity to gain hands-on experience in PR, media relations, and market research while working in a dynamic, innovation-driven industry.
πΉ Key Responsibilities:
- Conduct market and competitor research in the insurance technology sector.
- Support preparation of press releases, media pitches, and LinkedIn content.
- Identify and evaluate media outlets, journalists, and industry awards (US, UK, Europe) for brand promotion.
- Monitor PR and communication activities of competitors and summarize key findings.
- Create infographics, visuals, and marketing materials using AI/design tools (Midjourney, Canva, Jasper, etc.).
- Assist in identifying market intent signals (e.g., modernization projects, partnerships, acquisitions).
- Support PR activities for conferences, awards, and industry events.
- Prepare weekly summaries of PR and media activities.
πΉ Requirements:
- Strong interest in PR, marketing, and technology.
- Good written and verbal English (B1βB2+).
- Ability to explain complex topics in simple, clear language.
- Solid research and analytical skills.
- Familiarity with AI tools (ChatGPT, Jasper, GrammarlyGO, Midjourney, Canva AI, Meltwater AI, BuzzSumo, Similarweb/AlphaSense).
- Proficiency with Google Workspace / MS Office.
- Self-motivated, detail-oriented, and able to work independently.
πΉ Nice to Have:
- Background in communications, marketing, journalism, or business.
- Experience with B2B PR (preferably in SaaS, fintech, or InsurTech).
- Understanding of global insurance and technology trends.
πΉ What We Offer:
- Real experience in international PR within the insurance technology market.
- Mentorship and structured development path.
- Exposure to AI-driven PR workflows and innovation practices.
- Opportunity to collaborate with a global team.
- Potential for long-term collaboration after internship.
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Β· 158 views Β· 31 applications Β· 2d
QA Automation Engineer to $2700
Full Remote Β· Countries of Europe or Ukraine Β· 3 years of experience Β· English - B1Project Overview We are launching a new project and are looking for a QA Automation Engineer to join the team and maintain, extend, and evolve a comprehensive automation framework. The project is strongly focused on Java-based UI automation using...Project Overview
We are launching a new project and are looking for a QA Automation Engineer to join the team and maintain, extend, and evolve a comprehensive automation framework.
The project is strongly focused on Java-based UI automation using Selenium, complex framework architecture, and deep object-oriented design. You will work with local build configurations, advanced test structures, and integrations such as OAuth2 for email and authentication-related testing.The expected engagement duration is up to 6 months.
Workload may vary from month to month and may not always reach 100%, but it is expected to remain close to full-time involvement overall.This is a project delivered in a freelance cooperation model.
Responsibilities:
- Maintain and extend an existing QA automation framework
- Design and implement UI automated tests using Selenium WebDriver
- Work with complex, deeply structured OOP-based architectures
- Configure and manage local builds and project environments
- Ensure stable and readable test execution reporting
- Handle integrations related to OAuth2, including email or third-party authentication flows
- Collaborate closely with the project team to ensure high product quality
Requirements:
- Strong Java Core knowledge (Java 13β21), including:
- Collections
- Streams
- Functional interfaces
- Advanced OOP expertise:
- Confident use of Interfaces and Abstract Classes
- Experience working with complex architectural patterns
- Selenium WebDriver:
- Extensive hands-on experience in UI automation
- Ability to work with dynamic web elements
- Test frameworks & build tools:
- TestNG
- Maven
- Technical literacy:
- Understanding of OAuth2 for automated testing scenarios (email, authentication, third-party services)
- English: Good speaking and writing skills
Nice to Have:
- Experience with local environment setup and complex configurations
- Familiarity with Allure for test reporting and analysis