Jobs at Djinni

Junior Web Developer (Entry-Level, Remote)

We are looking for a Junior Web Developer to join the company's digital team and help support and evolve web platforms. This is an entry-level position, no prior professional experience is required. What matters most is your passion for technology, willingness to learn, and excitement about working on real, high-traffic digital products.

What you’ll do:

• Build and maintain Flutter Web applications
• Work with Dart, async programming, and RESTful APIs / JSON
• Implement the BLoC pattern and follow MVVM / Clean Architecture principles
• Write clean, readable, and maintainable code
• Collaborate with the team and participate in code reviews

Requirements:

• Basic knowledge of Dart and Flutter
• Understanding of asynchronous operations and HTTP requests
• Strong willingness to learn and grow professionally
• Team-oriented mindset
• English level - Upper-Intermediate and higher

What company offers:

• Salary: $2,000 – $3,000 per month
• Fully remote, work from anywhere
• Opportunity to grow into a Middle/Senior role
• Supportive team and mentorship

Who you are:

• Curious, proactive, and enjoy solving problems
• Detail-oriented and take pride in getting things right
• Communicate clearly and work well with different teams
• Motivated to build a strong foundation and grow as a web professional

Nice to have (but not required)

• Basic knowledge of PHP, HTML, CSS, JavaScript
• Exposure to CMS platforms, performance basics, or SEO fundamentals
• Interest in analytics and measurement tools (e.g. GA4)

Personal projects to share (GitHub, portfolio, university projects)

Position:
Product / Project Manager (IT, Mobile Apps)

Format: Remote
Salary: $1,000–2,000 per month (with growth potential)

Responsibilities:

• Manage development of mobile apps and web products
• Create and track tasks for developers, designers, contractors
• Control timelines and delivery quality
• Implement growth experiments (onboarding flows, funnels, A/B tests)
• Maintain product backlog
• Focus on onboarding optimization
• Growth experiments
• Analytics-driven decisions
• Improve user experience and conversion flows
• Work with product analytics and user behavior data
• Coordinate team and report to founders

Requirements:

• Experience in IT projects (mobile apps or web services)
• Understanding of product development lifecycle
• Ability to work with developers and write clear tasks
• Basic UX/UI understanding
• Strong organizational and communication skills
• Result-oriented mindset

Nice to have:

• SaaS or subscription product experience
• Analytics tools experience (Firebase, GA, Amplitude, etc.)
• Growth experimentation background

Main goal:
Turn founders’ ideas into structured execution and scalable product growth.

Marketing agency seeking a Junior Media Buyer (1-2 years exp) to manage $100K+/month in Meta call-generation ad spend.

Platform: Meta Ads (Facebook/Instagram) only

Focus: Driving phone calls & leads (NOT e-commerce/ROAS)

You'll do:

Setup & Structure:

• Set up Business Managers, ad accounts, pixels from scratch
• Configure campaign structures and conversion tracking
• Manage account access and permissions

Campaign Management:

• Launch & optimize call-driving campaigns on Meta
• Maintain target Click-to-Call Ratio, CPC, CTR, CPL
• Daily performance monitoring & reporting on call KPIs

Must have:

• 1-2 years Meta Ads experience
• Business Manager & ad account setup experience
• Pixel and conversion tracking knowledge
• Understanding of call/lead gen campaigns
• Strong analytical skills (CPC, CTR, Click-to-Call focus)
• English B2+

Nice to have:

• Call tracking tools (CallRail, Ringba)
• Multiple Business Manager experience (agency)

We offer:

• 100% remote
• High-budget campaigns ($100K+/mo)
• Growth opportunities
  % Profit

We are looking in TrueGroup for a Sales Manager (iGaming - Reactivation & Deposits) who knows how to work with a warm customer base and directly influence players’ deposit activity.
This is not cold calling and not support - this is active sales, reactivation, and growth of the deposit cycle.
If you want to see clear results from your work, earn based on performance, and work in a healthy schedule, this role is for you.
 

HOW YOU WILL MAKE AN IMPACT:

• Communicate with already registered players (reactivation and active base).
• Move players from the 1st to the 2nd deposit, from the 2nd to the 3rd, and further along the deposit funnel.
• Sell personalized bonuses and offers based on player behavior.
• Work with metrics such as deposits, ARPPU, and conversions.
• Collaborate with VIP and Support teams to improve results.
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Experience in B2C sales, account management, or retention. (iGaming, betting, or entertainment industry preferred).
• Spoken French В2
• Understanding of player psychology, motivations, and triggers.
• Analytical skills, ability to work with large volumes of data, and CRM tools.
• Excellent communication skills for building trusted relationships.
• Clear understanding that sales is about numbers and results.
  This is an active sales role with clear KPIs.
   

HOW WE WILL KEEP YOU SMILING

• We work 8 hours per day, 5 days per week (flexible start of the day)
  We follow a work-life balance approach - overtime is not the norm.
• We offer unlimited vacation days, and we provide sick leave of paid.
• We are ready to offer relocation support for candidates.
• Compensation consists of a fixed base plus performance-based bonuses. There is a direct link between your actions and your income.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• Wellness benefits and co-working space reimbursement.
• We are growing and scaling, which creates opportunities for both vertical growth within the team (Team Lead, Head roles) and horizontal growth across the company into VIP, Support, Product, and other areas of the gambling business.
  Growth is based on performance and involvement, not on fixed timelines.
• You work with a warm customer base, not a cold market.
• Goals are clear and results are transparent.
• You work in a fast-growing industry with real career potential.
  
  👉 Send your resume immediately!

Your future responsibilities:

• Process, analyze and transform data from various sources (SQL Server, AWS Athena, Sybase IQ)
• Develop informative dashboards and reports on Power BI for business decision-making, optimize and maintain existing reporting on a regular basis
• Build and orchestrate data processing flows (batch processing)

Your skills and experience:

• Higher education (economics, systems analysis, computer science or related)
• 1 year of experience in a similar position
• Ability to work with large data sets, using analytical tools and software to identify and communicate key insights and results to the business
• High level of proficiency in SQL and MS Office tools
• Experience in developing interactive reports on the Power BI platform with integration of various data sources
• Understanding of ETL processes
• Responsibility, attention to detail and analytical skills at a high level
• Ability to work independently and in a team
• High communication skills, both written and oral, to communicate with colleagues and management
• Knowledge of English (Intermediate)

Will be a plus:

• Basic knowledge of economics, finance and banking
• Proficiency in Airflow, AWS
• Experience with Python will be an advantage

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023

Opportunities for Everyone:

• Rife is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

Want to learn more? — Follow us on social media:

Facebook, Instagram, LinkedIn

______________________________________________________________________

Твої майбутні обов’язки: 

• Обробляти, аналізувати та трансформувати дані з різних джерел (SQL Server, AWS Athena, Sybase IQ)
• Розробляти інформативні дешборди та звіти на Power BI для прийняття бізнес-рішень, оптимізувати та підтримувати існуючу звітність на регулярній основі
• Будувати та оркеструвати потоки обробки даних (batch processing)

Твій досвід та навички:

• Вища освіта (економічна, системний аналіз, комп’ютерні науки або суміжна)
• Досвід роботи на аналогічній посаді від 1 року
• Вміння працювати з великими масивами даних, використовуючи аналітичні інструменти та програмне забезпечення для виявлення та донесення ключових інсайтів та результатів до бізнесу
• Високий рівень володіння SQL та інструментів MS Office
• Досвід розробки інтерактивних звітів на платформі Power BI з інтеграцією різних джерел даних
• Розуміння процесів ETL
• Відповідальність, уважність до деталей та аналітичні навички на високому рівні
• Здатність працювати самостійно та в команді
• Високі комунікаційні навички, як письмові, так і усні, для комунікації з колегами та керівництвом
• Знання англійської мови (Intermediate)

Буде перевагою:

• Базові знання економіки, фінансової та банківської системи
• Володіння Airflow, AWS
• Досвід роботи з Python буде перевагою

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

• Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 
• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомогисеред банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах:

Facebook, Instagram, LinkedIn 

We are a fast-growing B2C private label brand specializing in high-quality pet products.
We actively operate in the US and European markets through leading e-commerce platforms such as Amazon, Chewy, Walmart, eBay, and Shopify.

Our team of 40+ professionals is focused on innovation, data-driven decision-making, and continuous improvement to advance the pet product industry.

Due to business growth, we are looking for a Category Manager / Brand Manager.

Key Responsibilities

• Develop, optimize, and manage product listings on Amazon
• Analyze market trends, competitors, and key performance metrics to drive sales growth
• Develop and optimize marketing and promotional strategies
• Work closely with the PPC team to improve advertising efficiency and ROI
• Coordinate with cross-functional teams (product launches, optimization, improvements)
• Monitor KPIs and continuously test improvements to listings and advertising campaigns

Candidate Requirements

• 5+ years of experience working with Amazon and other major e-commerce platforms
• At least 2 years of experience in a Product Manager / Brand Manager role (Amazon PL).
• Strong proficiency with analytics and optimization tools (Helium 10, MyRealProfit, or similar)
• Experience with project management tools (e.g., Asana)
• Strong analytical skills and understanding of key e-commerce metrics
  High level of independence, attention to detail, and results orientation

Languages:

• Russian, Ukrainian — fluent
  English — B1+

Working Conditions

• Fully remote, schedule 5/2
• Long-term collaboration with a stable and growing company
• Opportunities for career and professional growth
• Salary: $3,000–$4,000 USD (final offer based on interview results)

Access to an extensive internal knowledge base
The company is ready to fund professional courses, certifications, and training proposed by employees
Encouragement of initiative, experimentation, and continuous development

Hi 
My name is Stan, and I’m the founder of GYRO Team - a mobile product for seafarers.

Important to note: this is a startup position, not a classic outsourcing role.
We are looking for a partner to join the team, not just a task-based contractor.

We are currently looking for a UI/UX Designer to join the project at an early stage, with a perspective of long-term collaboration and a full-time role.

What we already have:

• A working mobile application (iOS / Android)
• Real users
• A development team

What you will do:

• Work with the existing mobile app design (redesign, UX improvements)
• Design new screens and features
• Gradually build and maintain the product’s design system

What we are looking for:

• Experience in UI/UX design for mobile applications
• Understanding of UX logic and user flows
• Ability to think like a product designer, not just “draw screens”
• Responsibility and a desire to grow together with the project

What we offer:

• Equity / % in the company (startup ownership share)
• Real impact on the product
• A full-time role perspective after funding stabilisation

If this sounds interesting to you, feel free to reach out via our website - I’ll be happy to connect and discuss the details.

Thank you for your attention. I wish safety to you and your loved ones.
Слава Україні. 

Масштабуємо iOS apps (niche apps, cleaners, VPNs) і шукаємо першого Media Buyer під Google Ads + відео. Ви отримуєте: ставку+% від заливу та прямий контакт із CEO, місце у міжнародній IT-компанії та strong team environment, remote і свободу дій, оплату overtime та інші ТОП умови!

Main Responsibilities

— Planning, launching, and optimizing traffic acquisition campaigns on Google Ads (the primary channel) for iOS applications
— Developing and testing creative strategies with a focus on video creatives, specifically modal ads that mimic system notifications
— Managing large budgets and distributing them effectively to achieve target CPA goals
— Full-cycle campaign management: from creating creatives to analyzing performance and scaling successful setups
— Close collaboration with the team to achieve key business metrics

Mandatory Requirements

— Has a proven track record as a User Acquisition Manager / Media Buyer in large companies specializing in iOS applications (niche apps, cleaners, VPNs)
— Mandatory experience: Working with Google Ads and apps on a subscription model
— The ideal candidate has deep experience with modal ad creatives for YouTube and other video platforms within Google UAC
— Understands key metrics: Cost per Subscription (CPA), Cost per Trial, Retention
— Has experience managing large monthly budgets (around $30k+ per month and above)
— Is ready to work on our products on a full-time basis

It will be a big plus
— Experience buying traffic for niche iOS applications (cleaners, utility)
— Skills in creating and analyzing video creatives

We offer

— Paid leave – 10 days
— Sick leave – 5 days
— Public holidays weekends
— Health insurance; (for those in Ukraine)
— English language courses
— Legal and accounting support (for Ukrainian FOPs)

Ascendix builds CRM and PropTech solutions for commercial real estate. As our products scale, we are strengthening how we communicate product value to customers and internal teams. 

This role focuses on creating clear, structured, and value-driven product communication across Product, Marketing, Sales, and customers. 

You will own product updates, launches, and messaging end to end: translate product direction and features into customer-friendly value propositions, build a repeatable product launch framework, and ensure internal teams understand what’s new and why it matters.

Responsibilities:

• Own customer communications for product updates and releases
• Translate complex product features into clear customer value
• Coordinate product release emails, newsletters, and in-CRM notifications
• Build and manage a product launch tiering framework (Tier 1 / 2 / 3)
• Define launch assets (emails, decks, FAQs, enablement materials)
• Partner closely with Product Managers and Product leadership
• Support Sales with clear messaging and talking points
• Collaborate with Demand Gen and Content teams on launch campaigns

• Monitor market and competitive messaging in commercial real estate

   

Requirements:

• Experience in product marketing or product communications
• Ability to explain complex software in simple, customer-focused language
• Experience working with Product Managers
• Understanding of CRM systems (Salesforce or Dynamics) or ability to learn quickly
• Excellent English (written and spoken)
• High ownership and ability to work independently

Personal skills:

• Clear and proactive communicator
• Curious about how products work
• Ownership-driven and collaborative
• Able to summarize complex ideas
• Comfortable in a fast-changing environment

Nice-to-have:

• Experience in real estate, PropTech, or CRM consulting
• Experience in international, cross-functional teams
• Ownership of product launches or release communications

We are looking for a QA Engineer who is not only able to test a product, but also actively influence product quality and development processes. The project is relatively small, with a high level of autonomy and a clear opportunity to directly see the impact of your work.

Responsibilities:

• Functional and non-functional testing of the product
• Manual testing and development of test automation
• Development and maintenance of test automation (Python is a strong plus)
• Applying shift-left testing approaches and participating in early-stage testing
• Working in an Agile team (Scrum / Kanban) and contributing to the improvement of QA processes
• Setting up and maintaining CI/CD pipelines (a plus)
• Implementing, analyzing, and improving quality metrics
• Independent work and proactive initiatives to improve product quality and processes

Requirements:

• Solid knowledge of software testing theory and the ability to apply it in practice
• Experience in manual testing and test automation
• Understanding and/or hands-on experience with shift-left testing approaches
• Experience working in Agile teams
• Experience in building or improving testing processes
• Ability to work independently and take initiative
• Willingness to influence processes, not just “execute checklists”
• Experience with test automation in Python — a strong plus
• Experience working on small projects — a plus
• Experience setting up or working with CI/CD pipelines — a plus

We offer:

• An opportunity to influence QA processes and quality architecture almost from scratch
• An interesting and valuable case for your portfolio
• Starting compensation: $2,000 – $2,500 net
• Potential compensation growth up to $4,000 – $4,500 with successful project development and full-scale QA automation implementation
• Flexibility and trust: results matter more to us than formalities
• A team of professionals with international experience.
• 20 working days of paid vacation, plus 10 paid sick leave days/days off + 8 paid public holidays per year.
• A friendly and supportive team atmosphere.
• Opportunities for career growth and strong professional development.

If you’re interested not just in testing, but in making a product better and building quality processes — we’d be happy to talk.

We're looking for a Senior Backend Developer to join our dream team and help us release the best, most innovative products across our mobile and AI platforms.
If you’re passionate about building scalable APIs, experimenting with AI models, and bringing
machine learning to production, this role is for you.

How will you make a difference?
● You have a Bachelor’s or Master’s degree in Computer Science, Data Engineering, or a
related field.
● You have 5+ years of experience developing robust, scalable backend applications and APIs.
● You’re eager to expand your skill set into AI engineering, working with pre-trained models and data pipelines rather than pure research.
● You have experience with Python (Flask, FastAPI, or Google Cloud Functions) and ideally
Node.js / TypeScript for cross-project collaboration.
● You are familiar with Google Cloud Platform (GCP) services used for backend and AI
workflows: Cloud Functions, Firestore, Secret Manager, Compute Engine, BigQuery, etc.
● You understand or have hands-on experience with machine learning pipelines: downloading
and evaluating models from Kaggle, performing basic fine-tuning, and applying feature
engineering to improve model performance.

What will you do?
● Oversee and improve backend applications and APIs that power mobile and AI-based
products.
● Maintain and evolve serverless APIs (Google Cloud Functions) that orchestrate AI model
execution, translation, and quota tracking.
● Fetch, benchmark, and integrate AI models from Kaggle, Hugging Face, or other sources into production pipelines.
● Apply feature engineering and data preprocessing to enhance model performance and
reliability.

● Define and track metrics to evaluate backend and model health (performance, stability,
latency, quality).
● Collaborate closely with Product, AI, and Mobile teams to design APIs and deliver features
that merge machine learning with real-world applications.
● Develop reusable backend tools and shared components for use across multiple products.
● Ensure backend systems remain secure, scalable, and well-documented.
● Contribute to a strong team culture of learning, collaboration, and technical excellence.

Your team
● We’re team-first. If you believe in the power of collaboration and that the team’s success is
your success, then you’re one of us!
● Fun is fundamental. We believe in forming strong bonds in and outside the office. That’s why we have a team-building budget and organize activities to enjoy ourselves
● Positivity wins the day. Bring a positive attitude and communicate openly. Self-awareness
and an openness to learn are always a plus

We are Dynamica Labs (Microsoft Gold Partner), an IT company focused on implementing Microsoft Dynamics 365 CRM for our clients.  
 
We are looking for a Founder’s Associate/Executive Assistant — someone who will work closely with the COO and co-founders on a daily basis, helping to maintain focus across multiple tasks and turn operational and management priorities into clear actions.  

You will be involved in various aspects of company management, including business processes, operational efficiency, team development, client relations, building the founder's personal brand, as well as financial and legal matters. This role is ideal for those who enjoy wearing multiple hats, thrive on efficiency, and hands-on work in a dynamic environment. It demands a high level of trust, autonomy, and direct engagement with real business challenges. 
 

Your responsibilities 

• Coordinate workflows and support collaboration across different departments. 
• Manage correspondence and communications efficiently. 
• Assist in client and partner interactions. 
• Prepare presentations and materials for internal and external meetings. 
• Handle documentation, reporting, and administrative tasks. 
• Support problem-solving and contribute to process improvements. 
• Manage calendars, meetings, and events. 
• Participate in special projects, tasks, and initiatives, including those that do not yet have a dedicated owner. 

What we expect from you 

• 2+ years of experience in Business Assistant / Executive Assistant with business focus, Operations, Project or related roles 
• Experience working in fast-growing or dynamic environments 
• Quick learner, able to quickly adapt to new tools and business contexts 
• Ability to organize and structure complex and changing contexts 
• Strong communication skills: concise, clear, and to-the-point in speaking and writing 
• Structured thinking and attention to detail 
• High level of autonomy — able to work independently without micromanagement 
• Responsibility in handling information 
• English level B2+ for emails and calls 

Benefits 

• Microsoft Gold Partner — experienced business system integrator 
• Work with UK and US clients 
• Opportunities for self-realization, professional development, and career growth 
• Skilled management and mature processes supporting your work 
• Exposure to interesting and diverse projects 
• Friendly and supportive team environment 
• Transparent payment system 
• Flexible work schedule and remote work 
• Paid public holidays, annual leave, and sick days 
• Guidance, mentoring, and training in Dynamics 365 and PowerApps 

About the role 

This position is ideal for someone who wants to work not just as support but as a partner in operational and management tasks, gradually becoming more involved in the business and taking on increasing responsibility. 
 

JOB DESCRIPTION

Position name: Sales Development Representative

Location: remote

Employment Type: Full-Time

About us

Reelly.ai is a pioneering IT startup that has created the largest real estate community in the GCC region. Our platform connects over 60,000 agents specializing in selling properties from Dubai's leading developers, providing them with advanced tools and AI-driven solutions to enhance productivity and streamline property sales. We are committed to transforming the real estate experience through innovation and technology.

About the Role

We are seeking a driven and ambitious Sales Closer to join our dynamic team. This is not just a job: it's a career-defining opportunity with clear paths for growth. You will be responsible for a critical part of our sales process, from finding new opportunities to closing deals. We provide a paid training program to ensure you have all the tools you need to succeed and exceed your goals from day one.

Key Responsibilities

• Research and Hunt: Proactively research and identify high-value potential clients in the IT and Real Estate sectors. You will be the engine of our new business development.
• Outreach and Engagement: Conduct targeted outbound campaigns via email, LinkedIn, and other channels to generate interest and book meetings.
• Negotiate and Close: Lead the sales conversation, demonstrate value, handle objections, and confidently close deals to achieve and surpass your targets.
• CRM Management: Meticulously track all sales activities, communications, and progress within our CRM system.
• Collaborate: Work closely with a supportive team of marketing and product specialists to refine your approach and provide market feedback.

Requirements

• Experience in a sales role, with a track record of meeting or exceeding targets.
• Experience in IT or Real Estate sales is highly preferred.
• Mandatory high-level English (B2, C1), with written and verbal communication skills.
• Fluency in Ukrainian is required for effective and seamless collaboration with our core team.
• Self-motivated, resilient, and thrives on the challenge of finding new business.
• Experience working with a CRM system.

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a detail-oriented and highly responsible VIP Quality Control Manager to ensure exceptional service quality for our VIP Support Team. Your mission is to maintain the highest standards of communication, accuracy, and consistency, ensuring that every VIP player receives a world-class support experience.

The ideal candidate has a strong analytical mindset, excellent communication skills, deep understanding of quality assurance principles, and the ability to provide constructive, clear, and actionable feedback.

HOW YOU WILL MAKE AN IMPACT

1. Quality Evaluation

• Review and evaluate VIP Support interactions across all channels (chat, email, calls).
• Ensure accuracy, professionalism, and empathy in communication with high-value players.
• Score interactions based on internal QC standards and quality rubrics.

2. Feedback & Coaching

• Prepare detailed feedback for VIP Support Agents to help them improve communication, accuracy, and efficiency.
• Conduct brief coaching sessions when needed, focusing on service quality and best practices.

3. VIP Standards Control

• Ensure that all VIP communication meets the highest company standards and supports strong player relationships.
• Identify deviations and propose corrective actions to preserve the premium level of service.

4. Insights & Process Improvements

• Analyze recurring issues and service gaps within VIP Support.
• Propose improvements to scripts, workflows, guidelines, and processes that elevate service quality.

5. Dispute Handling

• Review disputes between agents and QC team members.
• Ensure fair, unbiased, and well-documented resolutions.

6. Reporting & Analytics

• Prepare weekly and monthly quality reports with insights and recommendations.
• Track accuracy trends, recurring mistakes, communication patterns, and success points.

7. Collaboration

• Work closely with the VIP Team Leads, QC Team Leads, and L&D to align on standards and share insights.
• Support improvements in coaching frameworks and training programs.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1.5+ years of experience in Quality Control, Customer Support QA, VIP support, or a related role.
• Strong understanding of VIP player expectations, communication style, and service standards.
• Excellent analytical skills and attention to detail.
• Strong written communication and feedback-giving skills.
• Experience with QA tools, scorecards, and reporting dashboards.
• Ability to stay objective and make fair, data-driven decisions.
• Ability to work independently and manage multiple tasks in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)