Jobs at Djinni

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and we've experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

Your future responsibilities include:

• Handle customer inquiries via live chat (Intercom) in a timely and professional manner.
• Ensure a positive customer experience by effectively resolving issues and supporting users throughout their journey.
• Work with freemium users and guide them toward paid plans by explaining the value of access to a real professional coach.
• Provide supportive, empathetic guidance and suggest basic self-help approaches aligned with the product’s purpose.
• Document conversations and updates accurately in the CRM system.
• Collaborate with the team to maintain high service quality and customer satisfaction.
• This is a 3-month contract role with the possibility of extension based on performance and business needs.

Needed experience & skills:

• At least 6 months of experience in customer support or a related field.
• English level B2+.
• Clear communication skills, empathy, and a customer-focused mindset.
• Ability to solve problems, think critically, and pay attention to details.
• Comfortable working with CRM systems (Intercom is a plus).
• Proactive, adaptable, and open to feedback.

Work with EverHelp is about:

• 20+ vacation days and unlimited sick leaves,
• Ability to work fully remotely,
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities, fosters continuous learning and development both within the team and on an individual level,
• Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Hi there!
We are Anyforsoft, an outsourcing IT company that has been helping clients from Europe and US build scalable systems in domains such as EdTech, eCommerce, media and more for over 10 years.
We’re currently looking for a proactive and result-oriented Project Manager who will help us manage processes effectively and build strong relationships with our customers.
If you are familiar with project management approaches, methodologies and key metrics; have strong analytical thinking and attention to detail; can anticipate client needs and pain points; and communicate effectively - we would love to have you in our team.

What You’ll Do:

• Preparing, estimating and managing project budget.
• Schedule, timeline, and resource management.
• Identifying, assessing, and mitigating project risks.
• Maintaining comprehensive and up-to-date project documentation.
• Jira administration (configuring and maintaining Jira workflows, boards, and permissions, ensuring accurate data capture).
• Collecting project metrics and preparing regular reports.
• Communicating with clients, anticipating and proactively resolving issues.
• Managing and motivating the team, ensuring accurate task statuses and high quality of delivery.
   

What We Expect:

• 1+ year of experience in IT Project Management.
• Solid understanding of the SDLC, Agile practices, and traditional project management approaches to budgeting, timelines, scope, and risk management.
• Familiarity with key project metrics.
• Confident technical communication (comfortable using technical vocabulary and demonstrating solid technical understanding).
• Comfortable with preparing analytical reports and collecting project metrics (analytics visualisation, designing diagrams and scalable tables).
• English: B2+ (ability to conduct client meetings).
• Product owner's mindset - focus on delivering product value rather than just following processes.
• Strong analytical thinking, attention to detail, and passion for data analysis and systematization.
• Excellent communicational skills, and client orientation (ability to propose solutions and clearly articulate their benefits).
• Proactivity, ability to work independently and take full responsibility for business results.
   

What We Offer:

• Remote work, flexible working hours.
• A supportive, open-minded culture that encourages initiative and professional growth.
• Regular performance reviews and transparent feedback.
• Mentorship, clear goals, personal development plan with real opportunities for career growth.
• 18 paid vacation days per year.
• Full accountant and legal support.
  
  Are you interested?
  Submit your application!

• Project Description:

  One of the world's largest providers of products and services to the energy industry has a need to develop, support and integrate software system in Oil & Gas domain.
  You will be a member of a cross functional team.
  Key project stakeholders are open for innovative ideas.
  Project is based on SCRUM methodology.
  This is a great opportunity to work in an international team, apply and learn modern IT technologies

   

• Responsibilities:

  Quickly learn new technologies and improve proficiency
  Follow up with Developer on open vulnerabilities
  Share reports of open, closed vulnerabilities
  Develop unique, effective security strategies for software systems, networks, and cloud provider
  Safeguards information system assets by
  identifying and solving potential and actual security problems
  Maintain quality service by following
  organization standards
  Contribute to team effort by accomplishing
  related results as needed

   

• Mandatory Skills Description:

  Understanding of definitions related to cyber security: Vulnerability, attack vector, threat , security risk, SAST, DAST, WAF ets
  Understanding of networking, Operating systems (Windows and Linux)
  Basic concepts in programming Ex: Python
  Very good English as team is multinational

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.
 

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills.
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Analyzing sales results (Cross-sell/Up-sell), building metrics and reports, and providing recommendations to optimize team processes.
• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
•  

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

As a Junior Technical Analyst, you’ll dive into Solidgate’s payment platform and help businesses integrate and run their payment flows smoothly. This role gives you hands-on experience at the intersection of technical operations and product — working with our technical and business teams to resolve issues and improve the payment experience for businesses worldwide.
 

What you’ll own

• Analyzing incoming client requests and finding effective solutions
• Collaborating closely with product and technical teams inside the company
• Communicating with client representatives to resolve technical issues related to our product
• Working with product documentation and keeping it up to date
   

You’re a great fit if you have

• Bachelor’s in Applied Mathematics / Systems Analysis / Software Engineering / related field (completed or in progress)
• Excellent written and verbal communication skills
• English proficiency at Upper-Intermediate level or higher
• Knowledge of SQL
   

Nice to have

• Self-starter — you can own your projects and take full responsibility for your area
• Practical experience with Postman and Python
   

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Your work = real outcomes. Shape how global companies move money.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions. We are looking for a Marketing Manager Sport  to join our team.

 Requirements:
- Betting experience is mandatory;

- Knowledge of the basic betting terms and mechanics;

- Experience in drafting and conducting marketing activities for player retention and return;

- Experience with client segmentation;

- Strong English skills, with the ability to write and communicate briefs and tasks;

- Knowledge of market and competitor analysis methods;

- Understanding of basic approaches to A/B testing and hypothesis testing to optimize marketing activities;

- Analytical mindset;

- Knowledge of marketing and niche metrics: LTV, ARPU, RR, CR, GGR, NGR, etc.;

- Experience working with analytics tools: GA, Tableau, Voluum, Power BI, Google Data Studio.

Responsibilities:
- Monthly planning and compilation of marketing activities;

- Organization of promotions, raffles, and other activities to retain and return the player;

- Creation of a communication plan with players via SMS, e-mail, messengers, push and social networks;

- Calculation of predictions, analytics of held actions;

- Management of expenditure planning and reporting;

- Setting up trigger chains;

- Communication with the team to develop a general strategy;

- Analysis of the market and competitors;

- Setting tasks for the employees of cross-departments.

Our benefits to you:

🔸An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🔸Modern corporate equipment based on macOS or Windows and additional equipment are provided
🔸Paid vacations, sick leave, personal events days, days off
🔸Referral program — enjoy cooperation with your colleagues and get the bonus
🔸Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
Rewards program for mentoring and coaching colleagues
🔸Free internal English courses
🔸In-house Travel Service
🔸Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🔸Other benefits could be added based on your location
 

AppRecode is looking for a Staff Engineer to join a client building a cloud-native testing platform that has evolved from an open-source core into a complex, enterprise-grade solution.

The role is focused on architectural leadership, technical decision-making, and driving product evolution in a fast-paced, resource-constrained environment. You will not be responsible for test creation or QA processes day-to-day – your mission is to guide technical strategy, reduce technical debt, and ensure the platform scales reliably as commercial traction accelerates.

Project overview

The client is evolving a Kubernetes-native testing platform with a strong focus on: 

• Architectural evolution and technical debt management
• Scalability and performance under growing commercial demand
• Distributed systems running on Kubernetes with Go at the core
• API design, security, and performance optimization
• Integration with cloud infrastructure (GCP preferred), databases (MongoDB, PostgreSQL), and messaging systems (NATS)

You will join a long-term initiative working closely with senior engineers, product teams, where architectural clarity and technical leadership are key success factors.

Responsibilities

• Drive architectural decisions for a complex, distributed Cloud Native platform built on Kubernetes.
• Balance technical debt, new features, and quality improvements in a high-pressure, resource-constrained environment.
• Design and evolve scalable, secure, and performant APIs and backend services in Go.
• Collaborate with product and engineering teams to translate customer and business needs into sound technical solutions.
• Mentor and lead senior engineers, fostering best practices in:
  • Cloud Native architecture
  • DevOps (CI/CD, networking, security)
  • Kubernetes operations and development
• Support the evolution of both core platform capabilities and enterprise features, ensuring consistency and maintainability.
• Continuously improve system reliability, observability, and operational excellence across the stack.

Required experience

• 10+ years of software engineering experience across a variety of companies, architectures, and technical contexts.
• Excellence in Kubernetes – both operational (cluster management, networking, security) and development (operators, controllers, CRDs).
• Excellence in Go – deep hands-on experience building production-grade distributed systems.
• Strong Cloud Native / distributed architecture experience – designing and scaling systems on Kubernetes.
• Strong DevOps skills:
  • Networking, security, CI/CD pipelines
  • Experience with GCP (or other major cloud providers, with a preference for GCP).
• Solid API design and implementation skills with a focus on performance and security.
• Experience with MongoDB and PostgreSQL in production environments.
• Product mindset – ability to balance technical excellence with customer and business needs.
• Fluent English – comfortable with daily communication with the client, team, and stakeholders.

Nice to have

• Experience with performance and functional testing at scale.
• Familiarity with NATS or similar messaging/event systems.
• Frontend development or architecture experience – React, Node.js.
• Experience contributing to or managing open-source projects from a technical/engineering perspective.

Candidate profile

• You come from a strong engineering background with exposure to diverse architectures and complex systems.
• You have real-world experience leading technical decisions and guiding platform evolution.
• You are comfortable in a role that focuses on:
  • architecture and system design,
  • mentoring senior engineers,
  • balancing quality, speed, and resource constraints,
    rather than hands-on feature implementation only.
• You thrive in high-pressure environments and can support teams rapid growth and change.

Role: Staff Engineer (Cloud Native / Kubernetes + Go)
Start: ASAP
Type: Long-term project
Language: English (working language)

What AppRecode offers

• 20 days of paid annual leave plus public holidays.
• 5 paid sick days per year.
• Remote-first work environment.
• Friendly and supportive team culture.
• Personal development plans and access to experienced mentors and technical leaders.
• Reimbursement for sports activities and professional certifications (after probation).
• Ongoing learning opportunities: internal trainings and knowledge-sharing sessions.
• Free English classes if you want to further improve your communication skills.

As a People Partner, you will act as a strategic advisor to leaders and a trusted partner to employees. You will play a key role in shaping people practices that support business goals, team effectiveness, and sustainable growth. This role combines strategic HR partnership with hands-on execution, ensuring a healthy, engaged, and high-performing organization.

Your Day-to-Day Mission

• Partner with managers and leadership teams to support business objectives through effective people strategies
• Work closely with team leads on leadership challenges, team development, and performance topics
• Advise leaders on organizational design, role clarity, and workforce planning during growth and change
• Own and support the full employee lifecycle: onboarding, development, performance management, and offboarding
• Design, implement, and continuously improve people processes (performance reviews, feedback cycles, PDPs, engagement initiatives)
• Act as a trusted point of contact for employees, providing guidance on HR policies, feedback, and workplace matters
• Drive performance management practices, including goal setting, reviews, and development planning
• Support employee engagement, retention initiatives, and culture-building activities
• Manage employee relations cases with professionalism, fairness, and confidentiality
• Collaborate with Talent Acquisition, Payroll, and HR Administration
• Analyze people metrics and insights to identify risks, trends, and improvement opportunities
• Support change management initiatives and organizational transformations

What You Bring to the Team

• 3+ years of experience in a People Partner, HR Business Partner, or similar HR role
• Proven experience working closely with managers and leadership teams
• Strong systemic mindset and hands-on experience implementing HR processes
• Solid understanding of HR best practices across the full employee lifecycle
• Ability to balance strategic thinking with operational execution
• Experience working in a fast-paced, evolving product environment
• Strong communication skills and confidence in advising leaders
• Upper-intermediate level of English or higher (written and spoken)

Key Competencies

• Structured, analytical, and solution-oriented approach
• High emotional intelligence, empathy, and trust-building skills
• Ability to influence without authority and partner effectively with stakeholders
• Discretion and integrity when handling sensitive topics
• Proactive, adaptable, and resilient mindset

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.

PRNEWS.IO is a content marketing platform that connects brands with news outlets worldwide. Based in Eastern Europe, the company helps global brands gain media coverage and rewards news publishers.

Media Relations Department

The Media Relations team is responsible for engaging and involving the media. With our extensive catalog of 100,000 news sites, our mission is to help publishers do what they love to do most — create great content while leaving us to take care of the revenue.

A media relations manager will help us expand our network of carefully selected publishers. This role will establish relationships, connect to the platform, and successfully complete orders from clients.

Key Requirements:

• 2+ years of experience in digital marketing and advertising or media and PR experience;
• English proficiency (Upper-Intermediate level or above), with a strong focus on practical communication skills (calls, video calls), ensuring fluency in both spoken and written English. Knowledge of other languages is welcome;
• Excellent communication and analytical skills. Solid organizational skills;
• Experience with large anchor lists and volumes of information, confident knowledge of Excel/Google Sheets, basic formulas & regular expressions;

• Experience in lingu building, «outreach» specialist. Understanding metrics to evaluate the quality of a site and links. Theoretical knowledge of what a link is and why a site needs it;

   

Responsibilities:

• Manage publisher data in CRM, tracking key milestones and tasks on the funnel.
• Establishing and maintaining relationships with publishers of news sites;
• Connecting news sites to the system;
• Negotiating/closing deals and handling complaints or objections.
• Meeting set goals for connecting new publishers.
• Collaborate with team members to achieve better results
• Experience in lingu building, «outreach» specialist.
• Understanding metrics to evaluate the quality of a site and links.
• Theoretical knowledge of what a link is and why a site needs it.

• Experience with large anchor lists and volumes of information in Excel or Google Sheets. Knowledge of text formulas is welcome.

   

What we offer:

• Competitive pay based on interview results.
• 5/2 work week.
• 4 weeks of paid vacation.

● 2+ years of development experience with the .NET platform.
● Experience with ASP.NET Core Web API, SOA, Cloud Services (AWS).
● Experience with React. Patterns: SPA, Micro Frontend Architecture (is a plus)
● TypeScript development experience.
● Experience in client/server unit testing.
● Experience with gRPC is a plus
● Experience with AWS infrastructure is a plus: S3, Lambda (Python Runtime)
● Good debugging, coding, and design skills.
● Demonstrated ability to come up-to-speed quickly on a new technical domain/product area.
● Good written and verbal communication skills.

Job Responsibilities

● Implement new features, unit tests, automated integration tests for the complex healthcare system
● Participate in estimation and planning sessions
● Investigate different complexity issues and debug code
● Business communication and close collaboration with all project stakeholders on a daily basis

Department/Project Description

Our client is a big medical equipment manufacturer located in the United States. We have completed a lot of projects for them during the last 18+ years and continue our strong relationship. We are creating software information systems providing management and reporting capabilities for customer equipment in the field. Currently, we are extending our team and looking for a passionate and motivated Middle Full Stack .Net Engineer with 2+ years of relevant experience. The right candidate must be a team player with strong communication skills and be comfortable working in a fast-paced environment.

We’re looking for a skilled Middle Flutter Developer to join our team and help build high-quality, cross-platform mobile applications. You will work closely with our product and design teams to deliver engaging and performant apps for iOS and Android using Flutter.

🔧 Responsibilities:

Develop and maintain mobile apps on Flutter for iOS and Android.

Implement new features and integrations with backend systems (REST API, GraphQL).

Optimize app performance and improve UX/UI.

Participate in team code reviews, architecture discussions, and technical decisions.

Support testing and release of apps on App Store and Google Play.

✅ Requirements:

2+ years of experience with Flutter (Middle level).

Strong knowledge of Dart and modern Flutter architectures (BLoC, Provider, Riverpod, or others).

Experience with REST API and/or GraphQL integration.

Understanding of mobile app lifecycle, state management, and design patterns.

Experience with version control systems (Git).

Basic understanding of CI/CD and app deployment to App Store and Google Play.

✨ We Offer:

Long-term cooperation with a stable product team

Flexible work schedule and remote work opportunities

Supportive and open-minded team culture

Modern technology stack and well-defined processes

🔥 Engineering Manager

Location: Remote (Full-time)

ExpoPlatform is the AI-powered events and 365 community platform used by the world’s leading conference and exhibition organizers. Make a real impact by joining a fast-paced and fast-growing company! ExpoPlatform’s technology is a complete Networking and Matchmaking and a turnkey Event Management System for online, hybrid, and in-person events.

We’re looking to hire an Engineering Manager to join our remote development team. This role is ideal for someone who enjoys leading teams and understands the technical side of development.

About the role

You will manage a distributed team of software engineers, working closely with product and technical leadership to ensure smooth delivery, team alignment, and continuous improvement. Your focus will be on people management, process optimization, and team performance.

Key Responsibilities

Team Leadership

• Lead and mentor Software and QA engineers, fostering a culture of ownership, accountability, and growth.
• Drive hiring, onboarding, performance reviews, and career development.
• Build a healthy, high-performing engineering environment.

Delivery Management

• Own the delivery process and ensure predictable, high-quality execution.
• Run and improve Agile practices (planning, refinement, reviews, retrospectives).
• Partner with Product to align priorities, scope, and timelines.
• Identify risks, remove blockers, and maintain clear delivery communication.

Technical Awareness

• Maintain broad understanding of modern architectural approaches (microservices, SOA, modular architectures), SOLID, and Domain-Driven Design.
• Support evaluation of technical proposals together with Tech Leads.
• Understand cloud ecosystem considerations (AWS/GCP) at a managerial level.
• Promote quality standards across CI/CD, testing, documentation, and delivery workflows.

Process & Tooling

• Improve development workflows and team efficiency.
• Encourage adoption of AI-assisted engineering and QA tools.
• Ensure teams operate with clarity, structure, and the right tooling.

Stakeholder Collaboration

• Maintain transparent communication with Product, Design, and leadership.
• Align engineering execution with company objectives and roadmap.

Requirements & Qualifications

• 3+ years of experience leading software or QA engineering teams.
• Strong background in Agile delivery management and engineering workflows.
• Understanding of modern architectural concepts at a non-hands-on level.
• Familiarity with cloud platforms (AWS or GCP).
• Knowledge of CI/CD, testing maturity, and quality practices.
• Excellent leadership, communication, and stakeholder-management skills.
• Ability to build and maintain a high-performance engineering culture.

We Offer

• Professional growth within an international team of experts.
• Opportunity to work on a product with strong market demand.
• Working hours: Monday—Friday, 8 hours, semi-flexible schedule.
• Competitive salary and financial stability.
• Corporate English classess.

Summary

• Focus: back-end development
• Cloud-native / serverless architectures, distributed systems, AWS Lambda, API Gateway, DynamoDB, Cognito, SNS, SQL, REST, GraphQL;
• Required experience: 5+ years in full-stack development with strong backend expertise in Node.js and AWS , solid frontend experience with React;
• Experience with modern dev tools (Cursor, GitHub Copilot) and CI/CD pipelines; - Employment Type: B2B, full-time; - Location: Remote.
• Full-time, long-term 1+ years

About the Project

Transforming the leisure and tourism photography experience: Powered by patented technology, our platform combines advanced association methods with an AI learning engine to enable real-time media streaming at scale, without compromising guest privacy.

The platform uses AI to recognize individuals within crowded and dynamic environments such as amusement parks and events, allowing guests to simply upload a selfie to match it with media captured in real time. The platform automatically associates all relevant photos and videos with a user and delivers them directly to their device.

The Role

We are seeking a Senior Full-Stack Developer with deep backend expertise to join our R&D organization as a Backend Subject Matter Expert (SME). This is a senior individual contributor role with significant technical ownership.

You will play a key role in designing, building, and evolving the backend systems that power our global platforms, handling millions of transactions and media flows daily. While this role is backend-focused, candidates should have working knowledge of frontend technologies to collaborate effectively with frontend teams.

Primary Responsibilities

• Design, implement, and maintain scalable backend services supporting high-traffic, globally distributed systems
• Lead backend architectural decisions across microservices, APIs, and cloud infrastructure
• Build and optimize serverless and event-driven architectures
• Ensure system reliability, performance, and scalability under real-world load
• Collaborate closely with product, frontend, DevOps, and data teams
• Establish backend development standards and best practices
• Mentor engineers and contribute to technical excellence across the team

Technical Stack:

• Cloud: AWS Mostly (mostly Cognito, S3, SNS, SQS, Serverless Framework, AWS Lambda) Google Cloud Platform (some image processing and other services are still running on GCP, want to migrate to AWS)
• Front: Mostly React (a few smaller projects are on Vue2, may need migration to Vue 3, but not a priority)
• Back: Java Node.js, TS MongoDB, Amazon DynamoDB NestJS, REST Serverless framework, Kubernetes, Microservices Integrations (Stripe, Google Pay/Apple Pay)

Primary Requirements

• 5+ years of professional full-stack development with a strong backend focus
• Proven experience designing and operating production-grade backend systems at scale
• Strong expertise with AWS, including: Lambda API Gateway, DynamoDB SQS/SES, S3
• Deep understanding of RESTful API design and microservices architecture
• Strong database knowledge (SQL & NoSQL): DynamoDB, MongoDB, MySQL
• Advanced proficiency in Java, TypeScript, and JavaScript
• Experience with Infrastructure as Code (Terraform, Serverless Framework, CloudFormation)
• Solid understanding of distributed systems, scalability, and fault tolerance
• Working knowledge of modern frontend frameworks (React or Vue.js)

Nice to Have

• Experience with GCP (GKE, GCS, Cloud Functions)
• Containerization and orchestration (Docker, Kubernetes)
• Event-driven architectures and messaging systems
• Real-time communication (WebSockets, MQTT)
• CI/CD pipelines and DevOps best practices
• Experience operating high-availability, multi-region systems

What We’re Looking For

• We’re looking for a senior backend engineer who:
  • Enjoys solving complex distributed-system challenges
  • Takes ownership and drives systems end-to-end
  • Writes clean, maintainable, production-ready code
  • Mentors others and raises the technical bar
  • Stays current with modern backend and cloud technologies

Why Join Us?

• Work on platforms used by millions of users worldwide
• Design systems that operate at real production scale.
• Influence the technical direction of a growing global company
• Collaborate with experienced engineers passionate about quality
• Build modern cloud-native and serverless systems
• Create technology that powers unforgettable guest experiences

The Kyiv Independent — Ukraine’s fastest-growing English-language publication — is looking for a Membership Growth Manager to join our membership team.

The Kyiv Independent is Ukraine’s main English-language news outlet. Founded in November 2021 by journalists who stood up for editorial independence, we serve as Ukraine’s voice to the world. Our membership program is a core pillar of our sustainability, and we’re looking for someone to help us scale it further.

What you’ll do

• Support the planning and execution of membership acquisition campaigns.
• Assist with testing and rolling out new acquisition ideas and formats.
• Help manage day-to-day membership operations and ongoing initiatives.
• Track tasks, deadlines, and deliverables across teams (editorial, marketing, product, design).
• Help track acquisition performance and campaign results.
• Prepare basic reports and summaries (funnels, conversion trends, campaign outcomes).
• Act as a coordination point between teams involved in membership initiatives.
• Support internal communication around membership goals, launches, and updates.

What we’re looking for

• 1–3 years of experience in digital marketing, growth, community, media, or operations.
• Strong marketing and project-management skills.
• Comfort working with data, spreadsheets, and basic analytics.
• Ability to execute ideas, follow through, and manage multiple tasks at once.
• Clear written and verbal communication skills.
• Fluent English.
• A proactive, hands-on mindset 

Would be a plus

• Experience with membership or subscription products.
• Familiarity with tools like Stripe, CRM systems, or email platforms.
• Experience working in media, startups, or mission-driven organizations.

We offer:

• Hybrid work arrangement – the ability to work from home or at the office in downtown Kyiv;
• Busy, but flexible work schedule;
• Opportunity to be a part of a fast-growing award-winning media startup;
• Constant learning and knowledge sharing within an ambitious, professional, and missionary team;
• Medical insurance for team members based in Ukraine.

Thanks for taking the time to apply to work with the Kyiv Independent. If you are among the qualified candidates, you will receive an email from a member of our hiring team to schedule an interview.

Please note that while we would like to meet with all applicants, we may not have the opportunity to do so due to the volume of applications we receive.
 

Responsibilities

• Be a point of contact for Mid-tier viewers and broadcasters
• Qualify and acknowledge the issues Tango users report, and resolve them in a timely manner, via text communication channel (Intercom, no voice calls)
• Fulfill a workload of 15 tickets per hour with a 5 min first response time SLA
• Record the issues users are experiencing in a task tracking tool (JIRA)
• Gather feedback and propose improvements to user experience
• Achieving good results in personal KPIs and helping teammates do the same.

Requirements

• Prior experience in customer service (1+ years)
• Exceptional English (B2+) with professional tone in written communication
• A desperate urge to help and teach, ability to empathise with customers.
• Competent speech, the ability to make yourself understood
• A responsible team player
• Multi-tasker and performer able to show and report results
• Readiness to work night shifts

As a plus:

• Knowledge of additional languages (Arabic, Turkish, Spanish) will be a plus
• Prior experience with helpdesk systems (Zendesk, Intercom, etc) is a plus
• Experience with task tracking tools (Jira, YouTrack, Confluence) is a plus
• Prior experience and success as a live streaming broadcaster is a huge plus!

What we offer:

• International company with several offices in different locations: Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social package, including sports coverage, elite medical insurance for you and family;
• 20 working days paid vacation and 100% sick leave coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team building, and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.