Jobs at Djinni

Important: after confirming your application on this platform, you’ll receive an email with the next step: completing your application on our internal site, LaunchPod. So keep an eye on your inbox and don’t miss this step — without it, the process can’t move forward.

Why join us
If you’re looking for a place to grow, make an impact, and work with people who care, we’d love to meet you! :)

About the role
As a Middle HubSpot Administrator, you’ll play a key role in keeping our CRM and Marketing Hub running efficiently by maintaining clean data, optimizing workflows, and supporting daily operations across marketing, sales, and operations teams. You’ll help streamline processes, improve campaign execution, and ensure our HubSpot ecosystem stays organized, accurate, and scalable. This new role offers the chance to influence how we manage lifecycle engagement, enhance internal collaboration, and continuously refine a platform that drives meaningful business outcomes.

What you will do

• Maintain and optimize HubSpot CRM structure, workflows, properties, and lists;
• Ensure clean, accurate data through regular audits, deduplication, and database organization;
• Create and update forms, landing pages, CTAs, and basic email campaigns (newsletters, segmented emails);
• Support outreach operations through sequences, templates, and management of connected tools;

• Assist with planning, tracking, and reporting for marketing campaigns, including basic dashboards.

   

Must haves

• 1+ years of hands-on experience working closely with HubSpot CRM;
• Strong understanding of CRM organization, workflows, properties, and data structure;
• Excellent organizational skills and attention to detail;
• Ability to manage multiple requests and communicate clearly across teams;
• Proactive, process-oriented, and comfortable improving existing systems;

• Upper-intermediate English level.

   

Nice to haves

• Experience executing or supporting marketing campaigns end-to-end;
• Basic HTML/CSS for small template or email adjustments;
• Familiarity with marketing lifecycle or lead management;
• Experience with design tools (Canva, Figma, etc) for newsletters/forms.

Perks and benefits

• Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.
• A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

• Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office, whatever makes you the happiest and most productive.

   

Meet Our Recruitment Process
Asynchronous stage — An automated, self-paced track that helps us move faster and give you quicker feedback:
● Short online form to confirm basic requirements
● 30–60 minute skills assessment
● 5-minute introduction video

Synchronous stage — Live interviews
● Technical interview with our engineering team (scheduled at your convenience)
● Final interview with your future teammates

If it’s a match—you’ll get an offer!

We are actively looking for a results-driven Sales Manager with strong UpWork experience to strengthen our sales team at LITSLINK. This role is perfect for someone who is passionate about IT, understands how to build long-term relationships with clients, and thrives in a fast-paced, dynamic environment.

If you’re skilled at closing deals, building trust, and navigating the UpWork platform with confidence — let’s connect!

Qualifications

• Successful experience in Software Development service sales

• Strong desire to work hard and achieve ambitious goals; result-oriented mindset

• Ability to build commercial proposals, present company USP, and deliver persuasive pitches

• Experience writing high-converting proposals

• Proven expertise in managing and optimizing UpWork company profiles

• Solid understanding of Web/Mobile development technologies and tech stacks

• Knowledge of SDLC and Software Project Management

• Experience with project estimations and validating requirements

• Ability to gather and clarify business requirements during pre-sale phase

• Excellent communication and commercial negotiation skills

• Upper-Intermediate or Advanced English level

• Positive and professional attitude

• Ability to position the company’s value proposition and work autonomously

Will be a plus:

• Prior experience in UpWork sales

• Technical background in software development

• Familiarity with HubSpot and Jira

Key Responsibilities

• Sell software development & UX/UI design services via the UpWork platform

• Write persuasive proposals, negotiate with leads and clients

• Meet and exceed sales KPIs for new and existing clients

• Manage client expectations and propose optimal solutions

• Collect and discuss business requirements, handle estimations

• Resolve escalations and maintain smooth client relationships

• Collaborate with PMs and technical teams

• Suggest improvements to sales processes and activities

• Boost sales within ongoing projects while ensuring high client satisfaction

• Maintain excellent feedback rates on platforms like UpWork, Clutch, GoodFirms

• Develop, review, and improve sales standards, guides, templates, and proposal materials

• Provide regular reporting (weekly, monthly, quarterly, annually) on sales activity and results

What We Offer

• Competitive base salary and attractive sales commission plan

• Remote-first culture

• Full support from our experienced architectural board and implementation teams

• Educational opportunities and professional development

• English lessons

What happens after you apply:

• We review your application and contact you to set up a quick call with one of our recruiters

• Interview with the Head of Department

• Proposal for cooperation

Ready to join a team where your impact matters? Apply now and let’s build something great together.

We are looking for you! 

We’re looking for a senior marketing operations manager who will own our marketing tech stack, data, and processes end to end. In this role, you’ll be the bridge between marketing, RevOps, and sales – making sure our tools, workflows, and reporting translate into real pipeline impact, not just activity.

You’ll combine hands-on system expertise (HubSpot, Salesforce, automation tools) with a strategic mindset to design scalable processes, enable our teams, and continuously optimize performance across awareness, engagement, and revenue.

Skills and experience you can bring to this role!

Ownership mindset. You take full accountability for outcomes — from identifying opportunities to driving measurable business impact. You’re comfortable making decisions and ensuring alignment across teams.

Business strategist. You understand how operational excellence fuels growth. Every initiative you lead connects back to tangible business value and performance metrics.

Proactive self-starter. You spot improvement areas early, propose low-lift solutions, and communicate clearly with all stakeholders to keep everyone on track.

Adoption advocate. You know that success isn’t just about process — it’s about people. You design and drive effective enablement strategies to ensure new tools and workflows are embraced across the organization.

Qualifications and experience

Must have:

• 5+ years of proven track record in marketing operations or marketing technology roles.
• Hands-on experience with using and managing marketing automation platforms (Hubspot (preferred), Marketo, Pardot, etc)
• Strong aptitude in process optimization, workflow automation, APIs and tracking implementations.
• Demonstrable experience building dashboards, analyzing performance metrics, and providing strategic insights.
• Proven track record of being a Salesforce power user to ensure seamless data alignment across systems.
• Exceptional communication, documentation, and organizational skills with attention to detail and consistency.
• Dedication to increasing knowledge of Marketing Operations best practices and new tools.
• Self-starter, with a growth mindset and an ability to thrive in ambiguity and a fast-paced environment.
• Proficiency in English.

Nice-to-have:

• Technical fluency with data and automation tools such as DataGroomr, Zapier, Zoom Events, Clearout, and CookieYes to maintain automation, data integrity, and compliance.
• Familiarity with business intelligence and reporting tools such as Power BI or Tableau to enhance data-driven decision-making.
• Experience with intent data platforms like 6sense or Demandbase, as well as website deanonymization tools such as RB2B.
• Passion for AI and automation, using technology to improve personalization, accelerate campaign launches, and optimize marketing performance.

What impact you’ll make

Marketing technology and toolstack:

• Own and evolve the marketing tech stack (CRM, marketing automation, data enrichment, analytics) to support business goals through efficient, data-driven, and scalable operations.
• Maintain integrations between channels (eg website, email, social, event tools, etc) to ensure seamless data flow and tracking.
• Ensure compliance with local regulations, data integrity and governance.
• Train marketing team members on tools usage and ensure the technology is being used to its full potential.
• Evaluate and recommend new tools and technologies that improve efficiency, visibility, and marketing impact.

Process design and optimization:

• Build, document, and optimize marketing processes (campaign workflow, lead management, nurturing, scheduling, campaign reviews) proactively spotting issues and suggesting improvements.
• Collaborate with RevOps to align on account and lead scoring, routing, attribution, and pipeline influence.
• Create and maintain playbooks for recurring marketing activities.

Campaign execution support:

• Support the marketing team with the setup of campaigns, landing page templates, nurture sequences, etc to accelerate production times and streamline campaign launches.
• Maintain clean, verified contact databases to enhance deliverability, reduce bounce rates, and improve sender reputation.
• Monitor campaign performance, analyze key metrics, and provide actionable insights for continuous optimization.
• Enforce campaign management best practice: tagging, tracking parameters, UTMs, conversion mapping.

Data, analytics and reporting:

• Design and maintain KPI dashboards, regular reports, and data visualizations to track performance, ROI, and insights across all marketing activities.
• Maintain clean, accurate CRM data with automated deduplication, enrichment, and precise tagging for targeting and reporting.
• Manage GDPR- and CCPA-compliant cookie consent frameworks that balance user privacy with a seamless digital experience.
• Provide actionable insights to influence strategy, budget allocations, and channel mix.
• Stay updated with industry trends, marketing operations standards, and new technologies, proactively suggesting improvements.

What you’ll get

Regardless of your position or role, we have in place a wide array of benefits, including flexible working (hybrid/remote models) and generous time off policies (unlimited vacations, sick and parental leaves) to make it easier for all people to thrive and succeed at Star. On top of that, we offer an extensive reward and compensation package, intellectually and creatively stimulating space, health insurance and unique travel opportunities.

Your holistic well-being is central at Star. You'll join a warm and vibrant multinational environment filled with impactful projects, career development opportunities, mentorship and training programs, fun sports activities, workshops, networking and outdoor meet-ups.

Due to the growing number of projects and higher quality requirements, the team is expanding and seeking an experienced QA Engineer. This role will strengthen test coverage, speed up feature validation, and reduce the risk of defects reaching production.

Responsibilities:

• Perform functional, integration, and sanity testing of complex logic with a strong focus on the user interface and overall user experience.
• Analyze requirements, create high-quality checklists, test cases, test reports, and provide accurate task estimates.
• Collaborate closely with developers, analysts, and other team members to ensure stable product quality.
• Participate in regression testing and help build test coverage for various features and projects.

• Contribute to improving testing processes, propose enhancements, and influence product quality.

   

Requirements:

• 2+ years of experience testing web applications.
• Experience working with systems that have complex business logic (CRM, ERP, or similar).
• Strong analytical thinking and the ability to critically evaluate requirements.
• Experience creating test documentation: checklists, test cases, reports.
• Understanding of key testing methodologies, techniques, and best practices.
• Experience in UI testing (functional and integration) for web or desktop applications.
• Basic knowledge or interest in performance testing is an advantage.
• Basic SQL and API knowledge is a plus.
• Experience or interest in automated testing (Playwright or similar tools).
• Excellent communication skills and the ability to convey information clearly.
• Proactive attitude, independence, and a desire for continuous development.

Due to the growing number of projects and the expanding use of the ERP system, the team is seeking an experienced Business Analyst/Business Central Consultant.
The role focuses on strengthening the analytical function, ensuring high-quality requirements formalization, and supporting efficient implementation of changes within the system.

Responsibilities:

• Collect and analyze stakeholder requirements to implement and optimize processes in the ERP system.
• Describe business processes, identify bottlenecks, and propose improvements.
• Formalize tasks for the development team (User Stories, Acceptance Criteria, specifications).
• Collaborate with developers to clarify details and support the implementation process.
• Document changes and maintain up-to-date business logic and process documentation.
   

Requirements:

• Experience working with ERP systems (mandatory).
• Preferred experience with Microsoft Dynamics 365 Business Central.
• Understanding of core business processes: finance, procurement, sales, operations.
• Strong skills in requirements gathering and stakeholder communication.
• Experience preparing User Stories, Acceptance Criteria, and specifications.
• Analytical mindset, attention to detail, and structured approach.
• Experience in Agile/Scrum environments is a plus.
  
   

About Us 🌍
We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals.
With 8 large-scale projects trusted by thousands of players worldwide, we value expertise, initiative, and continuous growth.
By joining us, you become part of a team shaping the future of the entertainment industry.
 

As a Support Manager, you will be the hero for our players, ensuring a smooth, positive, and memorable experience.
 

What You’ll Do 🚀

• Support: Respond promptly to players via live chat.
• Problem Solve: Assist with technical, functional, and financial questions.
• Manage Emotions: Handle challenging situations professionally and turn them into positive experiences.
• Collaborate: Work with other departments to improve processes and products.
• Excel: Achieve personal and team KPIs to deliver top-tier service.
   

What We’re Looking For 🎯

• Experience: Previous support roles (iGaming/betting is a big plus).
• Tech Savvy: Confident PC user with a typing speed of 220+ CPM.
• Equipment: Reliable internet and a PC/Laptop with at least 12 GB of RAM.
• Soft Skills: Stress-resistant, client-focused, and calm under pressure (even with aggressive users).
• Readiness: Willingness to take a typing speed test during the selection process.
   

Schedule & Flexibility 📅

• Rotation: 2/2 shift system: 2 day shifts, 2 days off, 2 night shifts, 2 days off.
• Hours: Day (09:00–21:00) | Night (21:00–09:00) — UTC+2 (Kyiv).
• Onboarding: First month includes flexible training hours to get you up to speed.
   

Benefits & Perks 💎

• Remote Work 🌍: Work from anywhere.
• Growth 💰: Competitive salary + performance-based bonuses.
• Stability 🏖️: Paid vacation and sick leave.
• Well-being 🧠: Access to a corporate psychologist.
• Extras 🎉: Birthday gifts and engaging corporate events.
• Culture 🤝: No micromanagement and a truly supportive team.
   

Career Growth 📈
We don’t just offer a job; we offer a path. We provide clear professional development opportunities and trust your initiative from day one.
 

Ready to level up your career in iGaming? Join us and become part of a team that’s redefining the industry!

We are seeking a Data Scientist with a strong foundation in physics, control theory, and mathematical modeling to join our team working on cutting-edge autonomous systems. The ideal candidate combines analytical rigor with practical experience in modeling, simulation, and algorithm development for autonomous platforms.

Levels: Middle and Senior (responsibilities and scope will be adjusted accordingly).

Key Responsibilities

• Develop and validate mathematical models for autonomous systems and dynamic environments.
• Apply data-driven approaches for system identification, optimization, and predictive control.
• Analyze large datasets from sensors and simulations to extract insights and improve system performance.
• Design and implement algorithms for control, navigation, and decision-making.
• Collaborate with cross-functional teams to integrate models into real-world autonomous platforms.

Required Qualifications

• 3+ years in R&D or applied data science/software development.
• Strong background in mathematical modeling, system identification, and control theory.
• Proficiency in Matlab/Simulink for modeling and simulation.
• Experience in signal processing and data analysis.
• Programming skills in Python and C++.
• Ability to quickly research and apply recent trends in control theory, autonomous systems, and data-driven modeling.
• Relevant work experience or education in STEM field

Nice to Have

• Knowledge of aerodynamics fundamentals.
• Experience with Machine Learning (e.g., reinforcement learning, predictive modeling).
• Familiarity with simulation tools such as Gazebo, AirSim.
• Hands-on experience with SITL/HITL testing.
• Exposure to flight control stacks like PX4, Betaflight, ArduPilot.

We are looking for a Junior Data Scientist eager to grow in the field of autonomous systems, with a focus on computer vision, control theory, and data-driven modeling. This role is ideal for someone with strong analytical skills and a passion for applying data science to real-world autonomy challenges.

Levels: Junior and Strong Junior (responsibilities and scope will be adjusted accordingly).

Key Responsibilities

• Assist in developing vision-based algorithms for perception and navigation.
• Support data analysis and sensor fusion for multi-sensor systems.
• Contribute to modeling and simulation tasks under guidance from senior engineers.
• Work with datasets from cameras, IMUs, and other sensors to extract insights.
• Stay up-to-date with recent research in computer vision, autonomy, and data science.

Required Qualifications

• 2+ years of experience in computer vision or data analysis.
• Understanding of geometric computer vision principles.
• Basic knowledge of control theory, PID controllers, signal processing, and data-driven modeling.
• Programming skills in Python and C++.
• Familiarity with Linux and single-board computers.
• Strong willingness to learn and adapt quickly.
• Relevant work experience or education in STEM field

Nice to Have

• Exposure to SLAM or Visual-Inertial Odometry (VIO).
• Familiarity with OpenCV, NumPy, and basic ML frameworks (PyTorch, TensorFlow).
• Knowledge of ROS2, Gazebo, or AirSim.
• Experience with PX4, Betaflight, or ArduPilot.
• Basic understanding of neural networks and CV frameworks.
• Interest in reinforcement learning or predictive modeling.

Integrated Pipeline consisting of two primary components: Inference and Ingestion. This pipeline operates within the parent runtime environment, designed to streamline and unify data processing and model interaction workflows.

The Ingestion component manages the secure collection, validation, and integration of data from various sources, ensuring high-quality inputs for model training and retrieval processes. The Inference component focuses on generating accurate and contextually grounded responses by leveraging advanced Prompt Engineering and Retrieval-Augmented Generation (RAG) techniques.

Together, these components enable the platform to process requests efficiently via the Platform Services Interface (PSI), while maintaining robust data governance. The Integrated Pipeline enforces strict token-based access control to ensure user data privacy, security, and compliance across all stages of data handling and model interaction.

Requirements:

• Deep understanding of LLM architectures, model selection, prompt engineering, and fine-tuning techniques
• Experience with MLOps / AIOps pipelines and tools
• Proficiency in Python, API design, vector databases, and embedding models
• Knowledge of AI safety, bias mitigation, and data governance principles
• Strong system integration skills across cloud platforms (AWS, Azure, GCP)
• Proven ability to balance innovation and delivery, ensuring GenAI solutions are production-ready and cost-efficient
• Excellent communication and documentation skills for presenting complex AI solutions to stakeholders
• Continuous learning mindset — staying up to date with evolving AI frameworks, model releases, and regulatory trends

Job responsibilities:

• Design, validate, and oversee end-to-end GenAI solutions, including model integration, data pipelines and system orchestration
• Define AI architecture blueprints that align with enterprise standards, scalability and security requirements
• Collaborate with MLOps and developers to integrate LLMs and AI services into business workflows
• Evaluate and select appropriate foundation models, APIs and frameworks (e.g., OpenAI, Azure OpenAI, LangChain)
• Ensure ethical AI principles, data privacy, and compliance with internal and regulatory guidelines
• Lead technical reviews of AI solution designs, prompt engineering strategies and fine-tuning approaches
• Provide technical mentorship to developers on AI integration patterns, observability, and performance tuning
• Partner with product owners and business analysts to translate business problems into GenAI solution designs and prototypes

QA Engineer (Full Remote)

What You’ll Do:

• Perform functional testing of web products (approximately 50% UI and 50% backend).

• Prepare and maintain test documentation (test cases, checklists, etc.).

• Participate in planning and acceptance of regular releases.

Who We’re Looking For:

• 2+ years of commercial software testing experience.

• Strong skills in creating and maintaining test documentation and working with test artifacts.

• Practical experience with API and network traffic testing tools (Postman or similar).

• Experience working with task and bug-tracking systems.

• Ability to prioritize issues and manage bugs throughout their entire lifecycle.

• Willingness to collaborate closely and regularly with developers.

What We Offer:

• Participation in developing products aimed at an international audience.

• A professional team with a comfortable and supportive work environment.

• Income growth based on your performance and the quality of your work.

• Fully remote position.

Who we are and what we do

Join the dynamic team at Shaw and Partners, a leading software development provider for prominent startups. With a team of around 45 remote professionals, we also nurture two innovative startup ventures. As our React Native Developer, you'll report directly to Christopher Shaw, our founder and CEO.

Working at Shaw and Partners

We're looking for a creative Video Editor to edit videos and create animations/transitions primarily for our social media content. You'd collaborate with our marketing time, working on our main brand, as well as startup and music brands. Apply your editing expertise to enhance visual appeal and storytelling. Join us in crafting captivating videos that resonate with our audience! 

We offer

• Fully remote work / geographically distributed team 
• Flexible schedule (respond promptly, attend meetings, meet deadlines) 
• Competitive Compensation in US dollars + bonus

Responsibilities

• Generate ideas for content and help create script
• Edit raw footage into cohesive videos, applying visual effects and transitions
• Collaborate with content creators to understand project objectives
• Enhance videos with audio, music, and graphics as needed
• Maintain consistency in style and branding across videos
• Incorporate feedback to refine videos for final production
• Deliver finished clips/videos to the marketing specialist for posting or post

Requirements

• Experience in video editing with a strong portfolio
• Proficiency in video editing software (e.g., Adobe Premiere Pro)
• Basic knowledge of video formats and codecs
• Creativity and attention to detail, as in a lot of jump cuts
• Familiarity with motion graphics is a plus 

Requirements

— Bachelor’s degree in Computer Science, Engineering, Mathematics, or related STEM field
— Extensive commercial experience with modern C++ (C++11 and later)
— Experience designing and implementing complex software systems
— Ability to work efficiently with large codebases, including extending and modifying existing functionality
— Strong understanding of unit testing principles and ability to ensure high test coverage
— Solid understanding of modern software-development practices (git, pull requests, code review)

Will be a plus

— Experience working with cross-platform development (macOS, iOS, Android, Windows)
— Experience with Qt / QML application development
— Experience with native mobile development (Objective-C++, Java)
— Experience with graphics programming libraries (OpenGL, Vulkan, D3D, WebGPU)
— Experience with test automation, HAST, and integration testing
— Experience with CI systems (GitLab CI)
— Experience with distributed version-control workflows (git)
— Experience with medical imaging, signal/image processing, or SDK design
— General knowledge of macOS, iOS, Android internals

We offer

— Work in a global R&D team developing handheld medical ultrasound products
— Participation in building world-class medical imaging solutions used worldwide
— Comfortable working conditions in an agile environment (Scrum with 3-week sprints)
— Modern tools, processes, and engineering standards
— Long-term cooperation with a possibility of extension or conversion to full-time employment
— Corporate benefits provided by the organization (can be adapted to local employment terms)

Responsibilities

— Designing, implementing, and testing modern C++ software for handheld ultrasound systems on macOS, iOS, and Android
— Developing robust, maintainable, and well-documented code (both new features and improvements to existing components)
— Writing unit tests and ensuring high quality through reviews and modern workflows
— Collaborating within Scrum teams, participating in design discussions and technical reviews
— Working with product owners, UX specialists, and clinical experts to translate user needs into technical solutions
— Contributing to system-level stability, performance, and excellent user experience

About the project

Development of software for handheld medical ultrasound devices used globally. The work includes real-time ultrasound data acquisition and processing, cross-platform mobile application development, wireless probe connectivity, and system-level optimization. The team builds complete ultrasound solutions — from probe firmware to mobile apps — used by clinicians in emergency care, primary care, and remote medical settings.

Technologies

— C++11+
— Qt / QML
— macOS / iOS / Android
— Cross-platform development
— Graphics libraries (OpenGL, Vulkan, D3D, WebGPU)
— Git, GitLab CI
— Automated testing / HAST
— Java, Objective-C++ (optional)

We are building a next-generation retention and loyalty infrastructure for licensed online casinos.

Our goal is to help operators increase player lifetime value, reduce churn, and strengthen VIP relationships through modern, data-driven retention mechanics.

We are looking for an experienced Senior Retention Consultant with deep iGaming expertise to help us shape the foundation of the product.

This is a part-time advisory role, ideal for a senior professional who understands player behavior and wants to influence a new industry-level solution.

⸻

Responsibilities

1. Retention Framework & Architecture

• Design a comprehensive retention structure applicable across casino sizes and geographies.

• Develop core retention loops and lifecycle programs:

• onboarding sequences

• reactivation flows

• reload cycles

• anti-churn mechanisms

• automated journeys

• gamification layers

• cashback / lossback systems

• seasonal and personalized campaigns

2. VIP & High-Value Player Programs

• Define best practices for VIP player management and personal host workflows.

• Build communication patterns, scripts, and reward structures.

• Develop “surprise & delight” concepts and experiential retention tools.

• Provide psychological insights into VIP motivation, triggers, and risks.

3. Economics & KPI Modeling

• Create bonus cost models and retention economics.

• Set benchmarks for healthy retention performance (LTV, ARPU, RFM segments, churn, bonus load, etc.).

• Optimize campaign profitability while maintaining sustainable player engagement.

4. Productization & Automation

• Translate retention concepts into product requirements:

• segmentation logic

• triggers and rules

• communication templates

• bonus configuration

• Help define a rules-engine approach that supports scalable automation.

• Review UX flows for player-facing loyalty features.

5. Advisory & Operational Input

• Audit operator retention processes and provide actionable insights.

• Assist with first implementations and pilot projects.

• Support the creation of operational playbooks and CRM guidelines.

⸻

Requirements

Must-have:

• 3–5+ years in iGaming retention, CRM, player engagement, or VIP operations.

• Strong understanding of player behavior, motivation, and segmentation.

• Hands-on experience running retention campaigns (email, SMS, in-app, bonuses).

• Proven expertise in VIP player management.

• Comfort with analytics and KPIs (LTV, ARPU, DAU, churn, RFM).

• Ability to turn retention strategies into actionable workflows.

Nice-to-have:

• Experience designing CRM/retention frameworks from scratch.

• Work in established Tier-1 operators or high-scale affiliates.

• Experience with bonus abuse prevention, AML, and responsible gaming considerations.

• Previous consultancy or advisory background.

Who You Are:

You are a backend engineer with a deep understanding of distributed systems and microservices architecture. You value simplicity and effectiveness, and you’re excited by the opportunity to make a meaningful impact. You can reason through trade-offs, build for scale,

and adapt quickly to evolving priorities.

Responsibilities:

• Design, implement, and maintain backend services that are secure, scalable, and mission-critical.
• Collaborate with cross-functional teams to deliver end-to-end solutions from concept to deployment.
• Work across the stack from backend systems to infrastructure components such as ALB/NLB, and Kubernetes.
• Take ownership of projects, driving architecture, design, and implementation decisions.
• Write clean, maintainable, and well-tested code in Java, and contribute to automation and tooling in Python when necessary.
• Monitor production systems, respond to incidents, and continuously improve system reliability and performance.
• Participate in On-Call rotation to ensure high availability and rapid response to production issues.
• Participate in code reviews, knowledge sharing, and mentoring of junior engineers.

Technologies We Use:

Languages: Java, Python

Frameworks: Spring Framework, Apache Mina, Netty●

Cloud & Infrastructure: AWS (MSK, S3, Aurora/PostgreSQL, ALB/NLB), Docker,

Kubernetes, Helm

Monitoring & CI/CD: Grafana, CircleCI

Proxies & Messaging: Envoy

Qualifications:

5+ years of backend development experience with a strong command of Java and the Spring ecosystem.

Proven track record of shipping production-grade systems in cloud environments. Experience with distributed systems and messaging frameworks such as Apache Kafka

(via AWS MSK).

Strong understanding of containerization, orchestration (Kubernetes), and deployment

workflows.

Familiarity with observability tools and incident response best practices.

Excellent communication skills and a collaborative mindset.

Performance Indicators:

• Timely delivery of scalable, maintainable backend systems.
• System reliability, performance, and uptime metrics.
• Responsiveness to incidents and ability to mitigate production issues.
• Contributions to improving engineering processes and infrastructure.
• Leadership in architectural and design discussions.

We are looking for a responsible and motivated Junior Payments Operations Specialist to join our Back Office team. This role is a good fit for someone who wants to grow in FinTech, learn new tools, and support smooth and accurate payment processes for our global clients.

Role Mission

• Support and improve daily payment operations to ensure accuracy and efficiency.
• Work closely with Verification, Compliance, Risk, and Support teams to follow internal and regulatory standards.
• Stay updated on industry and regulatory changes to keep processes compliant.
• Investigate and resolve payment discrepancies in a timely manner.
• Help improve workflows to provide fast and seamless service.

• Maintain high standards of accuracy, transparency, and operational quality.

   

Key Responsibilities

• Process, monitor, and review client payments and financial transactions.
• Handle client and partner requests via email.
• Communicate with merchants/providers to resolve disputes or clarify transaction details.
• Ensure compliance with company policies and financial regulations.
• Perform additional operational or technical tasks when needed.

• Collaborate with cross-functional teams to support overall business goals.

   

Requirements — Hard Skills

• Experience in payments, financial operations, or transaction workflows (FinTech experience 1+ year is a plus).
• Good analytical skills and ability to work with data.
• Strong PC user; confident with Excel and Google Sheets.
• Ability to multitask and stay organized in a fast-paced environment.

• English: Strong Pre-Intermediate or higher.

   

Requirements — Soft Skills

• Attention to detail, accuracy, responsibility, punctuality.
• Customer-first mindset.
• Ownership and reliability.
• Willingness to learn and grow.

• Result-oriented attitude.

   

We Offer

• Open to candidates with minimal experience (full training provided).
• 160 paid vacation hours per year.
• 10 paid sick leave days per year.
• Medical insurance.
• Remote work opportunity.
• Professional education budget.
• Language learning budget.
• Wellness budget (gym membership, sports gear, and related expenses).