Jobs at Djinni

We are looking for a Recruitment Sourcer to support our Recruitment team with active candidate search and initial candidate assessment.

This role is a good fit for someone with limited experience in Recruitment / Sourcing who wants to develop strong sourcing skills and grow into a Recruiter role over time.

Key Responsibilities

• Source candidates for open roles using LinkedIn, job boards, internal databases, and other sourcing channels.
• Review incoming applications and conduct an initial assessment of candidate profiles.
• Communicate with potential candidates when needed, present vacancies, and assess initial interest.
• Maintain a strong top-of-funnel pipeline with a target of at least 50 new relevant candidates per month.
• Keep candidate information up to date in the ATS and check profiles for duplicates before submission.
• Re-engage candidates from the internal database and previous recruitment processes.
• Work closely with recruiters, adjust sourcing approaches based on feedback, and provide brief sourcing reports.

• Occasionally manage selected Junior-level vacancies to develop full-cycle recruitment skills.

   

Main Requirements

• Basic confidence with Google Sheets, including filters, sorting, and structured data.
• Understanding of job boards and candidate sourcing channels.
• Basic understanding of candidate search and profile assessment.
• English sufficient for initial written and verbal communication with candidates.
• Ability to work with large amounts of information and manage several searches simultaneously.
• Strong attention to detail, independence, and readiness for regular proactive sourcing.

Will Be a Plus

• Experience with ATS systems.
• Previous experience in Recruitment / Sourcing / Research.
• Hands-on experience with LinkedIn and job boards.
• Understanding of the recruitment funnel and hiring process.

• Experience in iGaming or recruitment will be an advantage.

   

What We Offer

• Remote-first work format.
• A clear development path from Recruitment Sourcer to Recruiter.
• Competitive compensation with a fixed salary and performance-based bonus.
• Paid vacation and sick leave.
• Professional onboarding and ongoing team support.

• Opportunity to develop expertise in sourcing and full-cycle recruitment.

   

🚀 Ready to grow your career in Recruitment?

Send us your CV — we’d be happy to meet you.

About the project:
Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

Responsibilities:
 - Manual testing of streaming devices' firmware on different platforms

 - Creating bug reports

 - Creating and updating test documentation

Requirements:
 - Good knowledge of testing theory (test types, test cases, bug reports etc.)

 - Basic knowledge of hardware
 - Attention to detail, patience, and investigation skills

 - Intermediate English level

 - Fast learner with strong problem-solving skills

 - We consider candidates from Lviv or those who are ready to relocate to Lviv.
 

Preferred:

• Basic theoretical or/and practical knowledge of Python
• Technical writing

About the Project

You will join a project focused on software testing for TV technologies and related tools.

The team is working on improving a TV testing framework, developing tools that simulate TV behavior, and creating a reporting solution for collecting and analyzing testing data. This is a good opportunity to gain hands-on experience in manual functional testing and QA processes while working with an international team.

What You Will Do

• Analyze project requirements and technical documentation.
• Create and maintain test cases based on requirements and test plans.
• Perform manual functional testing.
• Execute test cases and analyze test results.
• Test positive, negative, and boundary scenarios.
• Identify, document, and track defects.
• Provide clear steps to reproduce issues.
• Prepare basic test reports and testing metrics.
• Participate in team meetings and discuss testing progress.
• Communicate with developers and other team members about identified issues.
• Gradually learn TV software testing and project-specific tools and processes.
  
  What You Will Learn
• Real-world manual QA processes.
• Test case design and test execution.
• Defect identification and reporting.
• Test planning and reporting.
• Testing of TV software and related technologies.
• Working in an international QA team.
• Communication with developers and other stakeholders.

Must Have:

• Basic understanding of QA and manual testing principles.
• Academic or personal project experience in software testing.
• Understanding of the purpose and structure of a test case.
• Ability to create basic test cases based on requirements.
• Understanding of positive, negative, and boundary testing.
• Basic understanding of defect reporting and tracking.
• Ability to analyze test results.
• Attention to detail and analytical thinking.
• Good written and spoken English.
• Be able to work in the office in Lviv 2-3 times per week
• Willingness to learn and develop in QA.
   

Nice to Have:

• Basic understanding of test plans and test documentation.
• Basic understanding of TV/software testing.
• Experience with Jira or similar defect-tracking tools.

We are currently looking for an experienced Azure Files / Storage Mover Specialist for an immediate-start assignment.

Required Skills and Experience (at least 6+ years)

• Azure Files (Classic Shares)
• Azure Storage Accounts, including both:
  • Public Endpoints
  • Private Endpoints
• Azure Service Principals and a solid understanding of their purpose and usage
• Azure Storage Mover:
  • Configuration
  • Monitoring
  • Troubleshooting
  • Experience with Azure File Sync is considered an advantage as an alternative background
• Entra ID-based Share Level Permissions on Azure Files
• Kerberos authentication options within Azure environments

Key Requirements

• Have proven practical experience from similar Azure migration and file services projects
• Be capable of working independently without significant onboarding or training
• Demonstrate strong troubleshooting and problem-solving skills
• Handle sensitive customer data with the highest level of professionalism and security awareness
• Understand best practices for preventing unauthorized access and accidental data exposure

Nice to Have

• Experience deploying or supporting Azure Storage Mover appliances
• Previous experience with complex file migration projects involving on-premises and Azure environments
• Azure Certification 

We are looking for a Head of Account Management to lead our Account Management function, driving long-term partner success and sustainable business growth. In this role, you will own the entire client lifecycle, optimize account management processes, strengthen strategic partnerships,  and shaping a team committed to delivering high-quality service to our partners.

Responsibilities:

• Build, develop, and scale the Account Management department;
• Hire, mentor, and manage the Account Management team, ensuring high performance and professional growth;
• Own relationships with key partners, including operators, aggregators, and platform providers;
• Develop and optimize client management processes to improve operational efficiency and service quality;
• Drive revenue growth through upselling, cross-selling, and long-term partnership development;
• Collaborate closely with Sales, Product, Integration, Support, and Finance teams to ensure seamless partner experience;
• Monitor client satisfaction, service quality, and team performance against KPIs;

• Contribute to improving the company's brand reputation and overall customer experience.

   

Requirements:

• Experience in Senior Account Management, Partnerships, or other client-facing roles within the iGaming industry;
• A track record of building and improving Account Management teams and processes;
• Deep understanding of the iGaming ecosystem, including operators, aggregators and  platforms;
• Strong commercial and negotiation skills;
• Data-driven mindset (Tableau, Power BI);
• Solid understanding of key iGaming metrics, including GGR, NGR, LTV, and retention;

• English proficiency at Upper-Intermediate (B2) level or higher.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;

• Comfortable and easy management, no tyranny.

   

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage
 

Senior Backend Engineer (Python) needed to design and build the services that power a healthcare company enabling remote patient monitoring, clinical research, and personalized healthcare. You'll own Python services and REST APIs end to end — from discovery through to production — model and evolve the data behind them, and make foundational architectural decisions for a next-generation platform where scalability, security, and privacy are non-negotiable. You'll partner closely with frontend, mobile, clinical, and data teammates, set the technical bar for backend code and reliability, and mentor more junior engineers. This is a hands-on senior role for a backend engineer who leads non-trivial work independently and brings strong engineering judgement to a fast-paced, distributed environment.

What You'll Do:

• Drive foundational architectural decisions for our next-generation platform, ensuring scalability, security, and maintainability
• Design, build, and maintain Python services that expose well-documented, versioned REST APIs
• Model and evolve data with PostgreSQL (and NoSQL where appropriate), including schema migrations and query performance tuning
• Integrate with internal services and third-party systems (auth, payments, healthcare data sources) with clear contracts and graceful failure modes
• Design services with security and privacy by default, aligned with global healthcare compliance standards
• Write thorough automated tests at unit, integration, and contract levels using pytest
• Add the logging, metrics, and tracing needed to operate services confidently in production
• Participate in on-call and incident response for owned services, and drive blameless post-mortems and follow-ups
• Review code with care, pushing for clarity, simplicity, and good test coverage
• Use AI-assisted development tools effectively to accelerate delivery without compromising quality
• Document architecture decisions, runbooks, and API contracts so distributed teammates can pick work up easily
• Partner with product, design, and clinical stakeholders to scope features and trade-offs
• Mentor more junior backend engineers and help raise the bar on backend practices across teams

What We're Looking For:

• 3+ years of professional backend engineering experience shipping production services
• Bachelor's degree in Computer Science, Software Engineering, or a related technical field — or equivalent practical experience
• Strong, hands-on Python skills, including modern type hints, async patterns, and idiomatic project layout
• Production experience with at least one major Python web framework (FastAPI, Django, or Flask)
• A proven track record designing, building, and evolving REST APIs (OpenAPI / Swagger), with familiarity with API versioning, pagination, and error-handling conventions
• Solid SQL skills with PostgreSQL or MySQL — comfortable writing migrations and tuning queries
• Strong testing habits with pytest across unit, integration, and contract tests
• Confident with Git, code review, and trunk-based or short-lived-branch workflows
• Strong analytical and problem-solving skills, with attention to long-term maintainability
• An ownership mindset — you take features from idea to production and stay accountable after launch
• Clear written and verbal communication in English, with the ability to work asynchronously across time zones
• Pragmatism: you balance correctness, speed, and complexity appropriately for the stage of the product

Nice to Have:

• Experience working in regulated environments (HIPAA, GDPR, ISO 27001, SOC 2, or medical-device software)
• Working knowledge of event-driven architectures (Kafka, RabbitMQ, SQS, Pub/Sub)
• Experience with containerization and orchestration (Docker, Kubernetes)
• Familiarity with infrastructure as code (Terraform, Pulumi, CloudFormation)
• Exposure to observability tooling (OpenTelemetry, Datadog, Grafana, Sentry)
• Hands-on use of AI-assisted development tools to accelerate delivery
• Background in healthcare, life sciences, or another data-sensitive domain
• Experience with FHIR, HL7, or other healthcare interoperability standards
• Performance work on high-throughput or low-latency systems
• Hands-on experience deploying services to AWS, GCP, or Azure, and shipping changes through a CI/CD pipeline

What Success Looks Like:

• Demonstrated agency — you proactively identify technical gaps, architectural bottlenecks, or product opportunities and independently drive solutions to completion
• Reliable, well-tested services with healthy uptime and clear SLOs for the surfaces you own
• Predictable delivery: features shipped within agreed scope and timelines
• Strong code review and design contributions across the wider engineering team
• Growth and effectiveness of the more junior engineers you mentor
• Healthy incident response — time to detect, mitigate, and follow up on production issues

Inforce — a Software Development Company that provides a full range of top-quality IT services. We believe that great software starts with great people — and that’s where you come in!

We’re looking for a Sales Manager who enjoys finding opportunities, talking to decision-makers, and turning hiring needs into real deals 

What you’ll do

• Monitor job platforms (LinkedIn, Indeed, etc.) to spot companies hiring devs
• Reach out with tailored proposals (outstaff / outsource)
• Communicate directly with founders, CTOs, and hiring managers
• Match client needs with our developers or teams
• Track trends and discover new business opportunities
  
  You’ll be a good fit if you have
• Ability to work from the office in Lviv
• Understanding of how IT services work
• Ability to write clear, convincing messages in English
• Confident communication (B2+ English)
• Proactive mindset and ownership
  
  Will be a plus:
• Experience in IT sales (outsource/outstaff or similar)
• Experience working with job platforms
• Entrepreneurial mindset
  
  Grow your career with a team that values people as much as results.

ICONIC21 is expanding its Risk & Fraud team and is looking for a Junior Risk & Fraud Analyst.

We develop innovative solutions for the Live Casino industry and are looking for a motivated specialist who wants to grow in the fields of analytics, antifraud, and user behavior analysis.

In this role, you will participate in fraud investigations, analyze game mechanics and player activity, detect suspicious behavior patterns, and contribute to the improvement of existing antifraud solutions and monitoring systems.

Requirements
 

• Higher education in mathematics, statistics, computer science, or another technical field.
• Strong Microsoft Excel skills.
• Intermediate level of English.
• Analytical mindset and attention to detail.
• Ability to work with large volumes of data.
• Basic programming skills (Python/R would be a plus).
• Basic SQL knowledge.

Responsibilities
• Analyze game mechanics and user behavior. 
• Detect suspicious and anomalous patterns. 
• Participate in the automation of monitoring and analytical processes. 
• Perform statistical checks and data analysis. 
• Prepare reports and visualizations for internal teams. 

Nice to have
 

• Experience in the iGaming industry.
• Knowledge of fraud detection methodologies and risk analysis principles.
• Understanding of RTP, GGR, player behavior analysis, or anomaly detection.
• Interest in cybersecurity, integrity, and antifraud systems.
• Experience in data analysis or fraud detection would be an advantage

Working conditions
- Full-time, office-based position in Kyiv
- Night shifts only (schedule provided upon request)
- Includes weekends and public holidays on a rotating basis

• 21 working days of paid vacation per year.
• 21 working days of paid vacation per year.
• 15 paid sick days per year.
• Flexible working hours.
• Opportunity to grow in the Risk & Fraud field within an international iGaming company.
• Work in a team that values initiative, analytical thinking, and new ideas.
• Supportive and dynamic international environment.

Streamline is an AI-driven supply chain planning platform used by more than 2,000 companies across 51 countries. We help manufacturers, distributors, and retailers decide what to produce, order, and keep in stock.

We are growing our team and looking for a proactive, customer-focused Customer Success Manager with strong judgment, high standards, and a point of view of their own. In this role, you will manage and develop relationships with customers and partners, primarily in North America.

You will take ownership of a customer portfolio after implementation, helping customers adopt Streamline, achieve measurable value, and build long-term partnerships with us. This role requires strong communication, independence, responsiveness, and the ability to recognize customer needs and risks before they become problems.

Join a team where your expertise carries weight, good work gets noticed, and you have room to shape how things are done in your area. The working schedule should provide sufficient overlap with North American business hours, from 16:00 to 00:00 Ukrainian time.

What you’ll do

 

• Manage a portfolio of customers throughout the post-implementation lifecycle.
• Act as the main point of contact for assigned customers.
• Build strong relationships with key stakeholders and understand their goals, processes, and challenges.
• Conduct product training, regular check-ins, QBRs, and other customer meetings.
• Monitor customer health, engagement, and product adoption.
• Proactively identify customer risks, blockers, and signs of disengagement.
• Follow up on customer questions, requests, and issues, coordinating with Support, Product, Development, Implementation, and other teams.
• Help customers connect their business needs with relevant Streamline capabilities.
• Identify opportunities to improve product adoption and increase customer value.
• Support customer retention, renewals, and account expansion.
• Collect customer feedback and share relevant insights with internal teams.
• Identify opportunities for case studies, testimonials, and other customer advocacy activities.
• Keep customer information, activities, tasks, and follow-ups accurate and up to date in HubSpot and Vitally.
• Maintain prompt and consistent communication with customers and internal teams throughout the working day.

What we’re looking for

 

• At least three years of previous experience in Customer Success, Account Management, B2B SaaS, or another customer-facing role.
• Excellent spoken and written English at C1 level or higher.
• Strong communication skills and confidence in leading customer meetings and product training.
• A proactive approach: you identify the next step and take action without waiting for instructions or customer requests.
• A strong sense of ownership and accountability for your customers and tasks.
• The ability to build trusted relationships and keep conversations engaging and productive.
• Strong organizational and time-management skills, with the ability to manage multiple customers and priorities.
• The ability to understand customers’ business processes and connect their challenges with relevant product capabilities.
• Independence in day-to-day work and confidence escalating risks or blockers when necessary.
• The ability to collaborate effectively with Support, Sales, Product, Development, and Implementation teams.
• Availability to work hours that sufficiently overlap with North American customers.
• Experience or strong knowledge of supply chain planning, demand planning, inventory management, forecasting, ERP systems, or related business processes.

Nice to have

 

• Experience working with North American customers.
• Experience conducting software training, onboarding sessions, QBRs, or customer workshops.
• Experience with HubSpot, Vitally, Jira, or similar tools.
• Experience supporting renewals, identifying churn risks, or finding expansion opportunities.
• Experience collecting customer stories, testimonials, or case studies.
• Basic technical knowledge and the ability to investigate customer issues before escalating them.

We offer

 

• Medical insurance;
• Personal accountant support;
• Professional training and development opportunities;
• English language classes;
• Mental health support, including psychologist sessions covered by the company;
• Access to AI tools that make daily work smarter and more efficient;
• Team-building activities and corporate events.

Why Streamline?
At Streamline, you will work with customers from different industries and markets, helping them solve real supply chain challenges. You will have the ownership to shape customer relationships, collaborate directly with product and technical teams, and influence how we improve both our platform and the customer experience.

Sales Manager (US & Canada Market)
Sofia HR | AI Hiring Platform

Sofia HR is an AI-powered hiring platform helping companies make smarter recruitment decisions through structured interviews and predictive candidate assessment. We are growing internationally and looking for an ambitious Sales Manager to develop the US and Canadian markets.

What you’ll do:

• Identify and engage potential clients in the US and Canada
• Build and manage a strong outbound sales pipeline
• Conduct discovery calls, demos, and commercial negotiations
• Present Sofia HR as a strategic hiring solution for businesses
• Work closely with founders and product team to improve market fit
• Maintain CRM discipline and accurate sales reporting
• Achieve monthly and quarterly revenue targets

We’re looking for someone who has:

• At least 1 year of sales experience
• Fluent / near-native English (C1+ mandatory) with excellent spoken and written communication
• B2B sales experience is preferred (SaaS / HR Tech / Recruitment / Startups as a plus)
• Strong ability to communicate with HR leaders, founders, and executives
• Confidence in outreach, negotiations, and closing deals
• High ownership, proactivity, and startup mindset
• Readiness to work within US / Canada time zones

Ideal background:

• Experience in HR industry, recruitment, talent solutions, or HR Tech
• Experience in a startup / fast-growth company
• Understanding of hiring challenges and recruitment processes

What we offer:

• Opportunity to join an innovative AI hiring startup at an early growth stage
• Direct impact on revenue and international expansion
• Competitive compensation + performance-based bonus
• Remote work flexibility
• Fast decision-making and entrepreneurial environment

About us

We’re Smart Factory — a product company building software for the manufacturing industry. Our product is gaining real traction, and we’re now opening up the German-speaking market (DACH): Germany, Austria, Switzerland). We’re looking for the person who’ll help us win it.

The role

This is a hands-on outbound sales role, and the heart of it is talking to people. In the Netherlands, one focused salesperson driving cold and semi-cold calling has been remarkably effective for us — and we want to repeat that in the German market.

You’ll:

• Open new business across DACH through cold and semi-cold calling — this is the core of the role
• Build relationships on LinkedIn: real, personal outreach (supported by light automation), with a soft-selling approach
• Give Smart Factory product demos in German (or grow into it)
• Help us make the most of our presence at a major industry trade show this September
• Own the top of the funnel — from first hello to a qualified conversation
• What we’re looking for
• Fluent or native German — this is essential. You’ll be calling, writing to, and presenting to German-speaking prospects every day.
• Proven experience in outbound sales, cold calling, or business development
• You’re comfortable — and effective — on the phone. Cold and semi-cold calling doesn’t scare you; you’re good at it.
• Solid English — our internal team works and communicates in English
• Self-driven, organized, and resilient — you can run your own pipeline without being chased
• Nice to have
• • Experience selling B2B software / SaaS, ideally to manufacturing or industrial companies • Experience giving product demos
• • Comfortable with CRM and sales-automation / LinkedIn outreach tools

Why you’ll like it

• You’re opening a market. This isn’t one more seat in an established team — you’re the person bringing Smart Factory to DACH. Real ownership, real impact.

• A playbook that already works. Our approach is proven in the Netherlands; you get to adapt it, not invent it from scratch.

• Long-term and remote, with a small, supportive team that backs you with automation and marketing.

We are looking for a motivated Junior Crypto Media Buyer to join our performance marketing team full-time.

This role is suitable for someone who has a strong understanding of digital advertising and performance marketing and wants to build a career in Crypto Media Buying.

Previous hands-on media buying experience is a plus, but not mandatory. We are also open to candidates with limited practical experience who have independently studied media buying, understand how advertising campaigns and funnels work, and are highly motivated to learn and grow.

You will work with Google Ads (Display) and Native advertising platforms such as Taboola, Outbrain, and MGID, focusing primarily on crypto user acquisition across Tier-1 and Tier-2 GEOs.

Responsibilities

• Assist with launching and managing Crypto advertising campaigns
• Work with Google Ads (Display) and Native platforms such as Taboola, Outbrain, and MGID
• Monitor and analyze campaign performance
• Learn how to optimize campaigns based on CTR, CR, CPA, CPL, and ROI
• Test creatives, landing pages, audiences, and different campaign approaches
• Learn campaign scaling and budget optimization strategies
• Research competitors, creatives, funnels, and market trends
• Work closely with experienced Media Buyers and the creative team

• Continuously develop your knowledge of Crypto performance marketing

   

Requirements

• Strong interest in Media Buying and the Crypto industry
• Good theoretical understanding of performance marketing
• Understanding of key metrics such as CTR, CPC, CPM, CPA, CPL, CR, and ROI
• Basic understanding of advertising funnels and campaign optimization
• Familiarity with Google Ads, Taboola, Outbrain, MGID, or similar platforms is a strong advantage
• Previous personal projects, self-funded campaigns, internships, courses, or small-budget media buying experience will be considered a plus
• Analytical and data-driven mindset
• Ability and willingness to learn quickly
• High level of responsibility and attention to detail

• English — B2+

   

Nice to Have

• Basic knowledge of Crypto / Web3
• Experience with Native Ads
• Understanding of tracking systems such as Keitaro, Voluum, or Binom
• Familiarity with spy tools and competitor research
• Basic understanding of cloaking and advertising compliance

• Experience creating or testing landing pages and advertising creatives

   

What We Offer

• Full-time position
• Competitive base salary
• Performance-based bonuses
• Opportunity to learn from experienced Media Buyers
• Hands-on experience with real Crypto campaigns
• Opportunity to grow from Junior to Middle/Senior Media Buyer

• Access to established processes, tools, and advertising infrastructure

   

Who We’re Looking For

We don't expect you to already manage huge budgets.

We're looking for someone who understands the fundamentals, genuinely follows the Media Buying/Crypto space, learns independently, thinks analytically, and is hungry to grow into a strong performance marketer.

If you have already experimented with campaigns using your own budget or built funnels/landing pages independently, we'd especially like to hear from you.

The Technical Business Analyst translates business needs into specifications that developers and QA can implement and test. The role covers stakeholder discovery, task decomposition, process modelling, API and data contracts, and user stories with Given—When—Then acceptance criteria. The analyst understands how the platform, databases, and integrations work well enough to discuss feasibility with engineering.

Required skills:

Data and databases:

• Understand RDBMS concepts: tables, keys, relationships, constraints, and transactions.
• Explain the difference between SQL and NoSQL: when each is used, consistency versus flexibility, and typical use cases.

• General Transact-SQL: SELECT, filters, joins, and aggregations — enough to validate data and support analysis.

   

APIs and data formats:

• REST principles: resources, HTTP methods, status codes, and request/response contracts.
• General knowledge of SOAP: envelopes, WSDL/XML messages, and when SOAP is still used in enterprise integrations.
• Read and describe JSON and XML structures used in APIs.
• Document field-level payloads, including mandatory versus optional fields, validations, and error responses.
• Inspect API calls in a tool such as Postman.

Authentication and security (analyst level):

• General knowledge of authentication protocols and patterns: sessions, Basic authentication, OAuth 2.0, tokens/JWT, and SSO concepts.

Software architecture (general view):

• High-level understanding of how a product is built: client, API/services, database, integrations, and identity.
• Ability to discuss system boundaries and the impact of a change.

Requirements engineering:

• Active listening and structured note-taking.
• Task decomposition: breaking initiatives into epics and user stories.
• User stories with acceptance criteria in GWT format (Given / When / Then).

 Modelling and documentation:

• UML and/or BPMN (or equivalent) to illustrate business and system flows.
• Sequence diagrams (or equivalent) for integrations, authentication, and similar end-to-end flows.

Nice-to-have knowledge and skills:

• UI/UX principles: information architecture, form validation, empty and error states, and accessibility at a basic level.
• Figma: read designs, comment on gaps, and share feedback with the team.
• Domain experience in lending or fintech.
• Jira and Confluence for backlog management and requirements documentation.

Responsibilities:

• Run discovery sessions with internal and external stakeholders: listen, take structured notes, and turn discussions into a structured backlog.
• Decompose initiatives into feasible tasks.
• Write user stories with testable Given—When—Then acceptance criteria, covering the happy path, edge cases, and failure paths.
• Illustrate business and system flows using BPMN, UML, or equivalent diagrams.
• Analyse and document REST integrations and, where relevant, SOAP integrations: endpoints, methods, payloads, status codes, error handling, and data mapping.
• Use T-SQL to inspect and validate data when needed.
• Specify authentication and authorisation behaviour for features and integrations, including sessions, tokens, and roles.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

As a Junior Business Analyst in the Account Management and Sales team, you’ll gain hands-on experience in fintech while strengthening your analytical, operational, and business skills. 
This role places you at the core of client interaction and business process optimization, where every task directly contributes to Solidgate’s growth.

What you’ll own

• Interacting with clients, addressing requests, and providing information about our products and services.
• Preparing presentations, documentation, and organizing meetings.
• Supporting operational processes within Account Management and Sales teams.
• Analyzing sales results and providing recommendations to optimize team processes.

You’re a great fit if you have

• Bachelor’s or Master’s degree (completed or in progress)
• Strong academic achievements and results
• English proficiency at Upper-Intermediate level or higher
• Excellent analytical and communication skills
• High level of responsibility and a results-driven mindset

Participation in international or academic programs (FLEX, Erasmus, CFA Research Challenge, or similar) will set you apart.

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Your work = real outcomes. Shape how global companies move money.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

The Marketing Operations Manager drives the execution of marketing initiatives across newsletters, paid media, social, and growth. Acting as the link between strategy and execution, they coordinate cross-functional projects, optimize marketing processes, and ensure initiatives are delivered on time and to a high standard.

Partnering closely with the email Marketers, you will drive newsletter growth and engagement. 

We're looking for someone who is proactive, ambitious, and motivated to build best-in-class marketing programs, keeping work moving while continuously improving performance and execution.

Must Have

• 5+ years in project management with direct experience running marketing initiatives
• Marketing fluency: you know how newsletters, paid, social, and growth work and can contribute to strategy
• Proven ability to manage multiple marketing workstreams simultaneously without dropping quality
• Experience building and rolling out project management processes and SOPs across a team
• Hands-on AI tool use in your daily work (hard requirement) — you use them to move faster and can describe exactly how
• Strong problem-solving skills: root cause analysis, structured thinking, clear recommendations
• Clear, structured communication — updates, escalations, and feedback are always actionable
• Ownership mindset: you follow through, remove blockers, and drive progress without supervision
• Organisational precision: multiple priorities, deadlines, and stakeholders managed simultaneously
• Excellent English, written and verbal (C1 or above)
• Ready to grow into a team leadership role as the marketing function scales

Nice to Have

• Background in newsletter, media, affiliate, or performance marketing environments
• Hands-on campaign experience — having run campaigns, not just managed the people who did
• Experience with workflow automation tools such as Make, Zapier, or similar
• Familiarity with project management tools: Notion, ClickUp, Asana, or Airtable
• Experience with email platforms, newsletter operations, or audience growth metrics
• Experience working with designers, writers, QA teams, or cross-functional partners

What You Will Own

You run marketing execution and operations across your pod.

1. Marketing Project Execution

• Drive marketing initiatives from brief to completion across newsletters, paid, social, and growth — with clear timelines, owners, and defined outputs
• Track all active projects, flag delays early, and push to completion without waiting to be asked
• Manage timelines, dependencies, and priorities across multiple workstreams running in parallel
• Hold quality and momentum across every initiative — nothing falls behind because attention drifted

2. Newsletter Initiative Leadership

• Partner with the Senior Email Marketing Manager to plan and drive newsletter growth initiatives end to end
• Turn newsletter growth goals into structured project plans with milestones, dependencies, and clear accountability
• Coordinate writers, designers, and contributors so the email marketer stays focused on performance and deliverability
• Bring marketing judgment to newsletter projects — contribute to strategy and quality, not just timeline

3. Newsletter Health & Performance Monitoring

• Monitor newsletter health, growth, send consistency, segmentation, metrics accuracy, and unsubscribes
• Flag open rate drops, bounce issues, missing promo, or stalled development early
• Ensure marketers complete initial troubleshooting before escalating; review their proposed solution first
• Bring leadership a structured case with context, findings, and recommended next steps — not a raw problem
• Document approved fixes into SOPs and follow up until implemented

4. Broader Marketing Coordination

• Coordinate paid, social, and growth initiatives alongside newsletters — keeping the full marketing picture aligned
• Translate marketing priorities into clear, actionable plans with owners, deadlines, and defined outputs
• Identify where marketing efforts overlap, conflict, or leave gaps, and resolve with structure
• Support campaign launches, content pushes, and growth experiments with tight, reliable execution

5. Process, Systems & Reporting

• Build and maintain project management infrastructure: trackers, status cadences, dependency maps, documentation
• Create repeatable SOPs for recurring project types so the team executes consistently
• Maintain dashboards and trackers that reflect the true status of every initiative at all times
• Provide regular, tight status updates that give clarity without drowning the team in detail
• Identify bottlenecks across marketing delivery and fix them with systems, not workarounds

6. Team Leadership & Development

• Run team problem-solving sessions, case reviews, and execution reviews without leadership involvement
• Hold 1:1s and check-ins calibrated to each marketer's level and current needs
• Coach marketers to bring analysis and recommendations, not just problems
• Ensure only structured, validated topics reach leadership
• Communicate and implement new SOPs; confirm they are understood and applied in execution

7. Operational Follow-Through

• Ensure every triggered workflow has an owner, a next action, and a follow-up — not just a notification
• Prevent marketers from completing their part and going idle when the process still needs to move
• Track newsletter growth milestones; follow up when promo, QA, or partner actions are missed or delayed
• Track paused newsletters: reason, start date, and resumption conditions
• Reopen delayed items and surface blockers when progress stalls

8. AI & Smart Tooling

• Use AI tools to accelerate project planning, research, content coordination, and reporting
• Build AI into the marketing project workflow as a genuine operational advantage
• Continuously track new AI and automation tools and bring the useful ones into the operation
• Raise AI fluency across the marketing team — model the behaviour and document the processes

9. Quality Control & Escalation

• Act as the first review layer — validate issues, prior attempts, and solutions before escalating
• Review drafts, solutions, and tasks before they move to designers or approval; ensure work is execution-ready
• Review AI writer output; flag quality patterns with specific examples and follow up on fixes
• Track designer tasks and follow up on delays; confirm completed work moves into execution without sitting idle
• Confirm subscriber inboxes are actively monitored; ensure responses and unsubscribes are actioned promptly

10. Transfers & Additional Projects

• Track active newsletter transfers; follow up on delayed milestones with clear ownership and next actions
• Coordinate side projects within the team; escalate only when a decision above PM level is needed

What You Will Get

• Full pod ownership — you lead your team and make the calls on how it runs
• Clear scope — no ambiguity about what is yours to own vs. escalate
• A high-execution environment — fast-moving, high-standard, results-focused
• Structured processes and SOPs — you're improving what works, not building from scratch
• Growth path — strong performance opens the door to team leadership and expanded scope
• Flexibility — we value output, not hours