Jobs at Djinni

Diya is a successful Ukrainian IT company providing full-service IT solutions for businesses worldwide. Our company has a solid professional background in providing remote technical support services to companies across different industries, helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Now we are looking for a Business Applications Support Specialist with hands-on experience in the technical IT arena to support internal and external customers.

Responsibilities:

• Support and management of the corporate customer communication platform:
  • Set up dedicated email accounts for customers.
  • Automation rules configuration.
  • Provide training and ongoing support for an internal team.
  • Reports configuration and delivery.
  • Documentation tasks — creating and maintaining an internal wiki.
• Support and management of the internal transportation management systems:
  • Account management.
  • Provide management of access roles and permissions.
  • User support.

Qualifications:

• English B2+ (Upper-Intermediate).
• Experience as a user or support representative of the business and task managing platforms: Jira, Zendesk, ClickUp, etc.
• Basic understanding of a CRM system structure.
• Solid knowledge of Office applications will be an advantage (Word, Excel, Google Docs)
• Desire to learn new technology and ability to consume significant volumes of new information (position requires extensive training).
• Readiness to different time shifts (our operations are 24/7).

What we offer:

• The work schedule consists of 5 shifts per week, each lasting 8 hours, with 2 days off according to the schedule 
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Access to professional psychological consultations to support your well-being.
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Training and useful experience.
• Real career opportunities, paid training.

Meet the YozmaTech

YozmaTech isn’t just another tech company – we’re a global team of go-getters, innovators, and A-players helping startups and product companies scale smarter and faster.
We build dedicated development teams across 10+ countries, creating strong, long-term partnerships based on trust, transparency, and real impact.
Here, every idea counts. We value people who are proactive, open-minded, and ready to grow. If you’re passionate about building meaningful products and want to join a team that feels like family – you’ll feel right at home with us.

Our client is a US-based startup building AI-powered tools for product and engineering teams, focused on autonomous “agentic AI” systems that turn product requirements into working features directly within real codebases. Their platform integrates with tools like Jira, Git, and design systems to generate production-ready code, reuse existing components, follow company standards, and automatically create pull requests.

The solution operates within real development environments and is designed to understand codebase structure, dependencies, and architecture, enabling it to act more like an experienced developer than a basic assistant.

Our client is looking for a Senior Full-Stack Engineer to join their team and help shape the future of autonomous AI agents for developers. In this role, you will work closely with AI engineers to build tools that enhance coding workflows, automate tasks, and boost productivity.

Why join this project?

• Be part of next-generation AI-powered development tools redefining software engineering
• Collaborate with top-tier engineers and AI specialists
• Solve complex challenges in a fast-paced, growing environment
• Enjoy a dynamic work culture with exciting growth opportunities
• Gain hands-on experience with cutting-edge technologies as the product evolves rapidly

Our tech stack:
React, TypeScript, Python, Postgres, Redis, AWS (leveraging its services extensively).

Key Requirements:
🔹 10+ years in full-stack engineering, with strong backend and frontend experience;
🔹 Startup experience is a must;
🔹 Backend: Strong experience with cloud architectures and AWS services;
🔹 Experience with Infrastructure as Code (IAC) tools such as Terraform or Pulumi;
🔹 Frontend: Deep expertise in React, TypeScript, and modern frontend architectures;
🔹 Experience working with CI/CD pipelines, automated testing, and modern development workflows;
🔹 Passion for developer tools and high-quality code;
🔹 Advantage: Use AI-powered dev tools in your day-to-day workflow;
🔹 Advantage: Experience with Python;
🔹 English – Upper-Intermediate or higher.

What you will do:
🔹 Design and develop scalable full-stack solutions, balancing backend and frontend;
🔹 Architect and optimize cloud-based systems using AWS;
🔹 Build and maintain high-performance backend services and APIs;
🔹 Develop modern, interactive UI components using React and TypeScript;
🔹 Work on developer-focused tools, including IDE plugins and workflow integrations;
🔹 Solve complex technical challenges (e.g. large codebase parsing, performance optimization, AI integrations);
🔹 Collaborate closely with AI engineers to integrate AI-driven features into the product;
🔹 Take ownership of key technical decisions and contribute to overall system architecture;

Interview stages:
🔹HR interview;
🔹Initial interview (30 min);
🔹Technical interviews;
🔹Interview with CTO (30 min);
🔹Interview with CEO (30 min);
🔹References;
🔹Offer.

Why Join Us?

At YozmaTech, we’re self-starters who grow together. Every day, we tackle real challenges for real products – and have fun doing it. We work globally, think entrepreneurially, and support each other like family. We invest in your growth and care about your voice. With us, you’ll always know what you’re working on and why it matters.
From day one, you’ll get:
🔹 Direct access to clients and meaningful products;
🔹 Flexibility to work remotely or from our offices;
🔹 A-team colleagues and a zero-bureaucracy culture;
🔹 Opportunities to grow, lead, and make your mark.

After you apply

We’ll keep it respectful, clear, and personal from start to offer.
You’ll always know what project you’re joining – and how you can grow with us.

Everyone’s welcome

Diversity makes us better. We create a space where you can thrive as you are.

Ready to build something meaningful?

Let’s talk. Your next big adventure might just start here.

German SaaS client is expanding the team and is looking for 2 Junior QA Automation Engineers.
 

About the product

Enterprise SaaS platform for business process automation with 100,000+ active users.

Tech stack

• Playwright
• TypeScript

What you’ll do (80% automation / 20% manual)

• Build and maintain automated tests using Playwright
• Improve and extend existing automation test coverage
• Refactor and stabilize test code
• Perform manual testing (~20%), mainly for new features and release validation

• Learn and grow in load testing and accessibility testing

   

What we’re looking for

• Around 1 year of experience in QA automation with Playwright and TypeScript
• Solid understanding of REST APIs
• Confident working with Git
• Good understanding of QA processes and SDLC
• Comfortable communicating in English 

• Active FOP 3 or readiness to open it after receiving an offer

   

What we offer

• Long-term contract work
• Real production experience on a large-scale SaaS product
• Growth in modern QA automation practices
• Work with an experienced and supportive team

• Personal time off (20 business days of paid vacation, sick leaves)

  
  
  Additional note

• Please include your salary expectations when sending your CV.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product
You’ll be working on a complex, data-driven platform focused on monitoring and analyzing hardware performance in real time. The system collects large volumes of sensor data across different stages - from design and production to real-world usage - and transforms it into actionable insights.

The platform operates in distributed, cloud-based environments and relies on Kubernetes, CI/CD pipelines, infrastructure as code, and modern observability tools to ensure high performance, reliability, and scalability.
 

About the Role:
We are looking for a Senior DevOps Engineer to take ownership of infrastructure and deployment processes for a complex, customer-facing product.

You’ll join a small, distributed team with high ownership and contribute across the full lifecycle - from design decisions to production support.

The role focuses on cloud infrastructure, Kubernetes environments, CI/CD pipelines, and improving system reliability, observability, and performance. You’ll also collaborate closely with development teams to streamline deployments and automate workflows.
 

Key Responsibilities:

• Design and maintain CI/CD pipelines using GitHub Actions and related tools
• Manage infrastructure as code with Terraform and Terragrunt
• Work with cloud platforms (AWS / Azure / GCP)
• Operate containerized environments using Docker and Kubernetes (including Helm)
• Automate infrastructure and configuration processes using Ansible
• Monitor system performance with tools like Prometheus and Grafana
• Troubleshoot production issues and ensure system stability
• Collaborate with engineering teams to improve scalability and deployment processes
• Handle networking, DNS, and load balancing configurations
• Support customer-facing environments when needed
   

Required Competence and Skills:

• 5+ years of experience in DevOps
• Strong experience with GitHub and GitHub Actions
• Hands-on experience with Ansible
• Solid knowledge of Terraform
• Strong experience with Docker, Kubernetes, and Helm
• Experience with at least one cloud provider (AWS / Azure / GCP)
• Python and/or Bash scripting skills
• Understanding of networking, DNS, and load balancing
• Experience with monitoring tools (Prometheus, Grafana, etc.)
• Strong communication skills and ability to work in distributed teams
• English - upper-intermediate or higher
   

Nice to have

• Experience with Terragrunt
• Basic database knowledge
   

What we offer

• 20 working days of vacation + public holidays based on your location
• Full accounting and legal support
• Fully remote setup with an option to use a co-working space
• Competitive compensation with regular performance and salary reviews

Who we are:
Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.
 

About the Product:
The product is a fast-growing online entertainment platform focused on delivering browser-based games along with real-time interactive features. It serves an expanding audience and operates under conditions of high traffic, strict latency requirements, and secure micro-transaction processing within a social gaming environment.

The platform relies on a hybrid technology stack that combines a legacy codebase built with a widely used DOM-manipulation library and modern solutions based on React and Next.js. Current challenges include transforming legacy parts into a scalable, component-based architecture, implementing real-time interactions using WebSockets, maintaining consistency across mobile devices and browsers, and integrating payment and promotion management systems.

Strong engineering ownership is key to ensuring system stability, improving performance, and enabling fast, scalable feature delivery.

About the Role:
In this role, you will take ownership of frontend feature delivery from idea to production. You will work closely with frontend leadership, backend engineers, designers, QA, and DevOps to build and evolve a complex product.

A key part of your work will be driving the transition from a jQuery-based architecture to a modern React/Next.js setup. You will be expected to make architectural decisions, improve development workflows, and ensure high standards of performance, security, and code quality.

This position requires strong independence, solid technical judgment, and the ability to work in a fast-paced, evolving environment.
 

Key Responsibilities:

• Improve and maintain existing jQuery-based interfaces
• Build scalable and responsive UI using React and Next.js
• Refactor and structure CSS/SCSS for long-term maintainability
• Ensure cross-browser compatibility and strong mobile experience
• Implement and support real-time features using WebSockets
• Apply frontend security best practices
• Contribute to the design of a reusable component architecture
• Integrate APIs and collaborate closely with backend teams
• Set up and improve build tools and performance monitoring
• Implement and manage state using Redux, MobX, or similar
• Work with designers to deliver high-quality UI
• Develop key features such as payments, authentication, and promotions
   

Required Competence and Skills:

• 6+ years of experience in frontend development on production systems
• Strong experience working with legacy codebases (jQuery)
• Solid knowledge of React (Hooks, functional components)
• Hands-on experience with Next.js (SSR, SSG, API routes)
• Strong CSS/SCSS skills and responsive design expertise
• Proficiency in JavaScript (ES6+) and TypeScript
• Experience with WebSockets and async patterns
• Understanding of performance optimization and Core Web Vitals
• Familiarity with build tools like Webpack, Vite, or Gulp
• Experience integrating REST APIs
• Strong debugging and cross-browser troubleshooting skills
• Experience with state management libraries
• Git proficiency and experience working in teams
• Strong communication skills and ability to work independently
   

Nice to Have:

• Experience introducing TypeScript into existing projects
• Basic knowledge of PHP
• Experience with testing tools (Jest, RTL, Cypress)
• Experience with animation libraries like GSAP
• Familiarity with design tools (Figma, Zeplin, etc.)
• Understanding of CI/CD processes
• Knowledge of SEO and analytics
• Experience with hybrid mobile solutions (e.g., Cordova)
   

Why Us:

• We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in). 
• We provide full accounting and legal support in all countries we operate. 
• We offer a highly competitive package with yearly performance and compensation reviews.

NuxGame works with iGaming operators of all scales helping companies access new markets or enhance their existing brands. As a casino gaming software company, NuxGame provides solutions to build outstanding brands and fulfill your business goals. We are looking for a Content Manager to join our team.

Key Tasks and Responsibilities:

• Participate in the development and execution of the content strategy in collaboration with the marketing and SEO teams.
• Write high-quality content for the company service pages, blog, guest posts, press releases.
• Create unique SEO-driven articles and landing page content based on high-priority and high-volume keyword clusters.
• Collaborate closely with the SEO team to produce content aligned with search intent, keyword strategy, and on-page optimization requirements.
• Work with expert content, transforming technical or niche knowledge into clear, engaging, and authoritative copy for the target audience.
• Apply E-E-A-T principles (Experience, Expertise, Authoritativeness, Trustworthiness) in content creation and understand how to adapt them depending on the content type, niche, and user intent.
• Participate in the creation of visual and graphic content together with the design team.
• Review, update, and optimize existing website content to improve rankings, relevance, and conversion performance.
• Generate rewrites for distribution through third-party services.
• Ensure consistency of tone of voice, messaging, and editorial standards across all content formats.

Requirements / Qualifications:

• At least 3 years of experience in content writing for a B2B audience.
• Strong practical understanding of SEO copywriting, keyword optimization, internal linking, metadata, and search intent.
• Proven knowledge of E-E-A-T principles, including successful experience applying them in different content scenarios.
• Experience working with expert, technical, or research-based content and converting it into accessible and engaging copy.
• Ability to write original, natural, and human-sounding content that meets high editorial standards.
• Experience creating content that balances SEO performance with readability, authority, and brand voice.
• Strong editing, rewriting, and proofreading skills.
• Advanced English proficiency, both written and spoken.
• Strong willingness to continuously learn and adapt to evolving content standards, SEO trends, and industry best practices.

Will Be a Plus:

• Experience in the iGaming industry.
• Understanding of content performance metrics and collaboration with SEO/content analytics teams.
• Deep experience working with AI tools (e.g., ChatGPT) and the ability to transform AI-generated drafts into high-quality, brand-aligned, human-like content.

What we offer:
We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 10:00 to 18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: equipment are provided for use to ensure comfortable and efficient work.
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure.

We believe in unlocking the inner potential of each team member within an open and democratic culture.

Waiting for you on our team!

We are looking for an experienced QA Engineer (Manual & Automation) to join a web application project in the agriculture domain.

The role involves a combination of manual and automated testing, with a strong emphasis on building and maintaining test automation using modern tools.

Responsibilities:

• Perform comprehensive manual testing of web applications (functional, regression, cross-browser)
• Develop and maintain automated tests using Playwright and TypeScript
• Create, document, and execute test scenarios using TestRail
• Conduct API testing using Postman or similar tools
• Ensure cross-browser compatibility (including but not limited to Google Chrome)
• Identify, document, and track bugs, and verify fixes

• Collaborate with the team to improve overall product quality

   

Key Requirements:

• Strong experience in both manual and automated testing
• Hands-on experience with Playwright and TypeScript
• Experience with API testing (Postman or similar tools)
• Solid background in testing web applications
• Experience with cross-browser testing
• Experience creating and maintaining test cases and documentation
• High attention to detail and strong problem-solving skills

• Ability to work in CET/CEST time zone

   

Nice to Have:

• Experience with Playwright-based automation frameworks
• Familiarity with TestRail or similar test management tools
• Understanding of API testing workflows
• Experience with QA tools, bug tracking systems, and testing processes
• Strong communication skills and experience working in remote teams

We are looking for a Computer Vision Engineer with a solid foundation in classical computer vision and hands-on experience implementing low-level CV algorithms. The ideal candidate will have exposure to SLAM, Visual-Inertial Odometry (VIO), and sensor fusion, with responsibilities adjusted according to experience level.

Responsibilities: 

• Implement and optimize low-level computer vision algorithms under guidance
• Contribute to modules related to feature extraction, tracking, matching, and geometric processing
• Assist in the integration and testing of SLAM/VIO components
• Perform experiments, analyze results, and help prepare reports
• Work closely with senior engineers to explore and apply recent CV research.

Required Qualifications:

• 1+ years of hands-on experience with classical computer vision
• Basic understanding of geometric computer vision principles
• Experience implementing low-level CV algorithms (e.g., filtering, feature detection, camera models)
• Familiarity with SLAM or VIO concepts
• Working knowledge of C++ and Linux
• Ability to learn quickly and navigate recent CV researc
• Degree or ongoing studies in a STEM field.

Nice to Have:

• Experience with Python
• Knowledge of neural networks and CV libraries/frameworks (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with sensor fusion techniques
• Familiarity with embedded or real-time systems

We are looking for an Autonomous systems engineer with a background in computer vision, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design. 

Required Qualifications: 

• 2 years of hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles 
• System identification and control
• Sensor fusion/signal processing
• Proficiency in C++ and/or experience with Python
• Experience with Linux and single-board computers
• Experience with PID controllers tuning in embedded or autonomous systems
• Ability to quickly navigate through recent research and trends in computer vision and autonomous systems
• Relevant work experience or education in STEM field

Nice to Have:

• Experience with SLAM and/or Visual-Inertial Odometry (VIO)
• Matlab
• Experience with PX4, betaflight, Ardupilot 
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with simulation tools (Gazebo, AirSim)
• SITL, HITL testing
• ROS2

We’re a recruitment agency working with space companies and R&D teams. These are hard-to-fill roles with high standards and multi-stage interview processes.

Example roles you’ll work on

• SAR System Engineer with AI to work in Berlin 
• PHP - NL 
• Engineering Manager RF/PCB - Finland

What you will do (freelance recruiter scope)

• Source candidates (LinkedIn, communities, job boards, referrals, your network)
• Run first outreach + initial screening
• Collect required answers in writing or via a quick call (we provide questions/template)
• If the candidate matches requirements — hand off to our team (CV + answers + short recruiter summary)
• We validate and submit to the client
• You stay in touch with the candidate and with us to move them through interview stages until offer/start

Requirements

• Proven experience in IT/Tech recruitment (agency or in-house)
• Strong sourcing skills (LinkedIn + Boolean)
• Solid English (messaging + short screening calls)
• Comfortable working with complex profiles and international pipelines
• Reliable communication, fast follow-ups, clean reporting

Nice to have: Space/Defense/Embedded/SAR-related hiring experience; EU/Canada hiring exposure

Bonus & payment terms

• €1,000 – €2,000 – €3,000 per successful hire
• Payment split:
  • 50% after candidate’s start date
  • 50% after passing probation (3 months)

How to apply

Please share:

• Short intro (your recruiting background)
• 2–3 examples of roles you’ve closed (stack + geography)
• Your sourcing channels
• Weekly availability (hours/time zone)

Senior Full-Stack Engineer (AI Products)

26 Lines Of Code  is looking for a Senior Full-Stack Engineer who doesn’t just code, but leads projects and drives execution.

🔹 What You’ll Do

• Lead projects end-to-end (architecture → delivery).
• Design scalable, AI-powered solutions.
• Connect product vision with technical execution.
• Communicate trade-offs, timelines, and risks to clients.
• Mentor engineers and maintain high code quality.
• Work with microservices and REST APIs.
• Handle authentication (OAuth, SAML, SSO).

🔹 Requirements

• 5+ years of Full-Stack experience.
• Strong React.js, Node.js, JavaScript, TypeScript.
• SQL (MySQL/PostgreSQL) + Redis or other NoSQL.
• Cloud platforms (AWS / Azure / GCP).
• Solid knowledge of design patterns & best practices.
• Strong communication skills (English B2+).
• Availability for overlap with Eastern USA time zone.

🚫 Not a fit if you’re looking for a pure coding role without ownership.

• Full-time
• Remote
• B2B/ UKR FOP
• Long term project

We are working with a forward-thinking startup that puts its products first in finding an experienced Senior DevOps/Platform Engineer to help establish and grow the platform that their product teams are building upon.

This is a highly hands-on role; we’re looking for someone who enjoys solving real production challenges, working close to the code, and continuously improving the developer experience across the engineering organization.

The position involves a lot of platform engineering, infrastructure reliability, and product development. This is an amazing fit for someone who loves fast-paced startup culture, craves ownership, and has a say in how products are developed.
 

What you’ll do:

• Design, build, and operate scalable cloud infrastructure on AWS
• Improve and maintain CI/CD pipelines, developer tooling, and deployment workflows
• Own observability across the platform: logging, metrics, tracing, dashboards, and alerting
• Partner closely with product engineers to improve developer productivity and production visibility
• Drive infrastructure and architectural decisions with a pragmatic startup mindset
• Continuously improve system reliability, performance, and operational efficiency
• Explore and implement practical AI tooling within engineering workflows

What we’re looking for:

• Strong hands-on experience with AWS infrastructure and production systems
• Deep understanding of networking, compute, containers, and orchestration
• Solid backend engineering background and experience shipping production software
• Experience building and operating observability systems for distributed applications
• Proven ability to debug complex production issues and improve system reliability
• Experience working in fast-paced startup environments
• Strong ownership mindset and ability to operate autonomously
• Daily hands-on coding and infrastructure work
• Experience using AI tools in software engineering workflows

Nice to have:

• Experience building internal developer platforms
• Exposure to ML/AI infrastructure or GPU workloads
• Open-source contributions or experience with observability tooling

Why this opportunity:

• High-impact role with significant ownership and autonomy
• Opportunity to shape platform engineering from the ground up
• Startup environment where your work directly influences product velocity and company growth
• Collaborative engineering culture focused on pragmatism, speed, and quality

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Middle Project Manager 
26 Lines Of Code is looking for an independent Middle Project Manager who is ready to take real ownership of delivery — including fixed-price projects, shared teams, and dynamic priorities.
This role is not a coordinator position. We expect a PM who can make decisions, manage constraints, and keep projects moving forward without constant supervision.
Responsibilities

• Own project delivery end-to-end: scope, timeline, communication, and outcomes
• Manage fixed-price and T&M projects, balancing scope, roadmap, and budget limitations
• Independently run client communication and expectation management
• Plan delivery considering shared developers across multiple projects
• Adjust plans proactively when priorities or resources change
• Maintain Jira structure, backlog clarity, and delivery visibility
• Identify risks early and drive practical solutions

Requirements

• 3+ years of Project Management experience in IT outsourcing/outstaffing
• Proven experience delivering fixed-price projects within budget constraints
• Ability to plan roadmaps under limited or shared resources
• Strong ownership mindset and decision-making skills
• Comfortable working in fast-changing delivery environments
• Solid Agile practices and confident Jira usage
• English — Upper-Intermediate+

Nice to have

• Experience with AI, SaaS, or CRM products
• Technical background or strong system thinking

• Experience working with distributed teams across time zones

   

What to expect from the role

• Multiple projects with shared team members
• Changing priorities and evolving scopes

• A delivery-focused environment where transparency and ownership matter more than formal processes

   

🎁 What We Offer:
Remote-friendly, full-time role with flexible working hours
21 vacation days + 5 paid sick days per year
Corporate English language courses
Supportive and professional team
A modern work environment with opportunities for growth
Involvement in large-scale and innovative outstaffing projects

Whats Up Partners is a product company operating brands in Tier-1 markets, founded in 2023. We have several brands in the iGaming niche, which we are actively developing and never stop improving.

We are currently looking for a proactive, communicative specialist with a desire to develop and grow for the position of VIP Manager / Account Manager.
 

Your Mission

As a VIP Manager, you’ll be the go-to person for our most valued players — building strong personal connections, ensuring a best-in-class experience, and driving long-term loyalty. You’ll combine top-tier customer service with data-driven insights to create tailored journeys that maximize retention, lifetime value, and overall player satisfaction.
 

 🔸 Your tasks will be:

• build and maintain strong personal relationships with VIP players via phone, chat, email, and messengers (Telegram/WhatsApp);
• create and manage personalized VIP journeys, from onboarding to retention and growth;
• use predictive analytics to identify key triggers (churn, win/loss patterns, LTV growth) and act proactively;
• design and manage exclusive bonus schemes, promotions, and tailored offers — always focusing on ROI;
• provide concierge-level support for VIP clients, ensuring quick resolutions and premium service;
• collaborate with internal teams (Marketing, Product, Payments) to deliver the best possible VIP experience;
• contribute to retention strategies and loyalty policies that keep players engaged;
• report on VIP performance, KPIs, and ROI while identifying new growth opportunities.
   

🔸 You are definitely right for us if you have:

• 1+ years of experience in the iGaming niche as an Account Manager or VIP Manager;
• deep understanding of player motivation, customer retention strategies, and KPIs in the iGaming niche;
• C1 level of English;
• Experience with CRM systems and communication platforms (e.g., Telegram, WhatsApp, email, LiveChat, Zendesk);
• Excellent communication skills, emotional intelligence, and a proactive approach;
• Ability to balance player satisfaction and business profitability.
   

🔸 Will be a plus:

• knowledge of additional languages, such as German or Greek, is a big plus;
• experience working with high-value players (€5k+);
• ability to work with Tableau or similar systems such as SuperSet.
   

🚀 What we offer:

• direct access to VIP players and advanced business analytics tools;
• working days: Wednesday through Sunday inclusive, Monday and Tuesday are days off (negotiable). Working hours: 2:00 p.m. to 11:00 p.m.;
• the opportunity to make reservations in Ukraine;
• competitive salary + performance-based bonuses (related to customer retention, LTV, and NGR);
• professional and career growth — you will work for a company that supports initiative, invests in development, and encourages growth within the team;
• interesting tasks that require creative thinking and non-standard solutions;
• a strong, respectful, and friendly team that values results and humanity;
• training and development: the opportunity to attend courses, trainings, and specialized events at the company's expense;
• paid sick leave and vacation.