Jobs at Djinni

ThirstySprout is the exclusive recruiting partner for this role. We represent a leading global travel technology company that has raised over $750M in funding and serves hundreds of millions of travelers worldwide. Their B2B division powers AI-driven travel and fintech solutions for major airline, hospitality, and financial services brands. This team operates at Series A speed inside that larger organization — high ownership, fast iteration, and AI-native engineering culture.

About the Team

The Customer Experience (CX) Product team owns the entire post-booking journey — from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.

The team builds and operates the systems that enable fast, high-quality support at scale, including customer self-serve experiences within the app and partner-integrated flows, internal agent platforms for efficient human resolution, and a flagship agentic AI platform used both internally and offered as a B2B solution for global travel partners.

Together, these platforms support millions of travelers across chat, voice, web, and third-party channels, powering seamless post-booking experiences worldwide.

About the Role

As a Forward Deployed Engineer —  on AI Voice & Chat Platform team, you’ll combine engineering depth with customer-facing collaboration, embedding directly with partners to design, implement, and iterate on AI-driven service automation — from API integration across telephony, CRM, and travel supply systems to LLM prompt design, testing, and ongoing optimization.

This role bridges applied AI engineering, field deployment, and partner co-creation. It’s key to scaling the next generation of autonomous service technology for the travel industry.

Key Responsibilities

Platform Operations

• Configure and maintain AI assistant deployments across partner environments, including conversational flows, LLM prompt management, and system orchestration
• Conduct user acceptance testing (UAT) and regression QA for voice/chat bots — measuring and tracking accuracy, latency, and conversational quality
• Monitor operational health through analytics and logging tools; identify issues and coordinate fixes with Product and Core Engineering
• Contribute to the design of self-serve configuration capabilities for partners

Partner Integration & Enablement

• Support technical and operational onboarding for new partner integrations, including telephony (Twilio, Amazon Connect, Genesys, Five9, Avaya), CRM/ticketing (Salesforce, Zendesk, ServiceNow), and travel inventory platforms (PMS, GDS, CRS)
• Work hands-on with partner engineers to implement and validate platform capabilities and best practices
• Maintain strong relationships with external and internal stakeholders to ensure satisfaction, adoption, and continuous improvement

Data, Quality & Continuous Improvement

• Define and track performance metrics including conversation accuracy, escalation frequency, latency, and adherence to partner policies
• Design experiments and analyze conversation data using SQL, Python, and other tools to identify trends and performance gaps
• Contribute to prompt engineering and test new conversational behaviors to ensure the assistant meets partner brand tone and expectations

System Architecture & Workflow Automation

• Understand and document how telephony, CRM, and AI components interconnect; identify risks and opportunities for optimization
• Build and maintain automation scripts and tools to streamline implementation and monitoring
• Ensure robust data governance, version control, and documentation for all integrations

Cross-Functional Collaboration

• Serve as operational liaison between Product, AI Engineering, and operational teams
• Act as incident manager during outages or performance issues — swift triage, communication, and resolution
• Support roadmap planning with data-backed insights into feature adoption, partner feedback, and operational pain points

Minimum Qualifications

• Hands-on experience with APIs, JSON, SQL, and Python for data manipulation, workflow validation, and automation
• Understanding of LLM-based systems, prompt design, and conversational AI testing methodologies
• Familiarity with voice synthesis and ASR technologies (e.g., ElevenLabs, Whisper, Deepgram, OpenAI Realtime)
• Knowledge of cloud telephony / CPaaS providers (e.g., Twilio, Amazon Connect, Genesys, Avaya, Five9)
• Experience with CRM and ticketing systems (Salesforce, Zendesk, or equivalent) and their connection to voice/chat workflows
• Bias for action — autonomous, takes initiative to research problems, find solutions, and communicate with stakeholders
• Excellent written and verbal communication skills in English
• Ability to travel to the United States (~15–20%) for partner engagements

Preferred Qualifications

• Technical and operational knowledge of the travel technology ecosystem — GDS systems (Amadeus, Sabre, Travelport), hotel PMS/CRS platforms, OTA partner APIs for flights, hotels, and ancillary products
• Experience in a Forward Deployed, Solutions Engineering, or Applied AI implementation role
• Experience implementing contact routing, IVRs, and customer journey flows using technologies like NICE IEX, Amazon Connect, or Kustomer
• Prior experience with AI chatbot/voicebot operations and/or B2B SaaS integrations
• Demonstrated ability to manage complex partner integrations from kickoff through steady-state support
• Proficiency with operational tools such as Jira, Confluence, Amplitude, Datadog
• Deep subject matter expertise in customer service operations
• Ability to create compelling data visualizations that communicate complex insights clearly 

We are looking for a Senior/Lead BizDev!

Requirements:

- Knowledge of the affiliate sphere and its standards;

- Experience working with advertisers;

- Good market orientation (products, advertisers);

- Understanding of traffic sources;

- Understanding the specifics of assessing traffic quality, principles of improving traffic quality;

- Excellent communication skills, ability to negotiate and solve win-win complex cases;

- English level B2 and the desire to improve it.

Responsibilities:

- Providing the network with offers and constantly updating their pool;

- Providing timely and high-quality reconciliations / payments;

- Absence of accounts receivable with advertisers;

- Building long-term partnerships with key advertisers;

- Conducting negotiations, defending the interests of the company;

- Building an effective approach to work that will significantly increase traffic volumes;

- Formation and testing of hypotheses that affect traffic growth;

- Attending specialized international conferences.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖 Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program enjoy cooperation with your colleagues and get the bonus;
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

We are looking for a Junior Designer to join our team and support the creation of visual materials for digital products and marketing campaigns. This role is ideal for someone at the beginning of their design career who is eager to learn, grow, and work in a fast-paced environment.

You will collaborate with marketing, product, and development teams to create visually appealing and effective design solutions.

Responsibilities:

• Assist in creating visual assets for websites, landing pages, and marketing materials

• Design social media creatives, banners, and promotional visuals

• Support the team with UI elements for digital products

• Work with brand guidelines and maintain visual consistency

• Participate in brainstorming and creative discussions

• Prepare design files for developers and marketing teams

Requirements:

• Basic experience with design tools such as Figma, Adobe Photoshop, or Illustrator

• Understanding of layout, typography, and color theory

• Portfolio with examples of design work (academic or personal projects are welcome)

• Attention to detail and willingness to learn

• Ability to work in a team environment

Nice to have:

• Basic knowledge of UI/UX principles

• Experience designing for web or mobile interfaces

• Basic understanding of HTML/CSS

We offer:

• Opportunity to grow and develop as a designer

• Work in a creative and supportive team

• Competitive salary based on experience

• Professional development opportunities

GetHoney is one of our AI-driven products, and we’re looking for a Product Engineer (C#) who enjoys working close to the product, users, and business.

This is a hands-on engineering role with strong product ownership, where you’ll build features end-to-end and directly impact user experience and growth.
 

What you’ll do

• Develop and maintain product features using C# / .NET.
• Work closely with Product Managers to shape and implement new functionality.
• Build APIs and backend logic powering user-facing features.
• Participate in product discovery, technical discussions, and experiments.
• Improve system performance, reliability, and maintainability.
• Contribute to code reviews and engineering best practices.
   

Tech snapshot

• Backend: C# / .NET
• Frontend: any frontend technology (e.g., React, Angular, Vue)
• Databases: SQL / NoSQL
• APIs: REST, WebSocket
• Practices: CI/CD, automated testing, trunk-based development
   

What you bring

• 5+ years of experience in software engineering.
• Strong hands-on experience with C# / .NET.
• Product mindset — you care about why you build things.
• Experience working in cross-functional teams.
• Ability to work independently and take ownership.

Will be a plus:

• Hands-on experience with Microservices.
• Hands-on experience with Azure / AWS Cloud.
• Understanding of payment system integration approaches (Adyen/Stripe/Other).
• Understanding of marketing attribution flow.
• Leadership skills.
• Startup experience.
• Experience with AI integration.
   

Why this is interesting

• Direct impact on a growing AI product.
• Close collaboration with Product and business stakeholders.
• Opportunity to grow into a Lead role over time.

What we offer:

• Flexible work schedule and remote-friendly culture.
• Online services of a corporate doctor, and after the probationary period — health insurance in Ukraine.
• 20 working days of paid vacation per year, unlimited sick leave.
• All equipment necessary for work.
• Compensation for the best courses on the market, corporate online meetups and lectures, a large library, business and management schools for employees.

Please note: due to the high volume of applications, we can only respond to candidates selected for the next stage. If you don’t hear from us within a week, please assume your application won’t be moving forward this time, and we’d love to see you apply for future roles!

We are a Ukrainian product company developing a growing gaming platform and are looking for a Frontend Developer to join our team.

Requirements

• JavaScript/Front-end development experience of more than 2 years
• Perfect knowledge and passion about HTML(5) and CSS(3)/SASS
• Highly proficient with JavaScript
• Deep knowledge of component-based framework (Vue.js, React.js)
• Experience with git (GitLab), Jira (or other task management system)
• Strong logic, problem-solving, responsible, and communicative skills.

Responsibility

• Designing the architecture of the frontend application;
• Teamwork, planning, code review of tasks;
• Cross-browser and adaptive layout of applications;
• Refactoring and optimization of the layout of existing applications;
• Development of a library of Vue components within a design system.

Will be a plus

• A desire to ensure the produced code is of the highest quality, including via code review
• Additional competencies are welcome, such as NodeJS, application performance analysis, V8 profiling, rollup/parcel, Jenkins / Gitlab Pipeline, Basic elements of AWS (EC2, CW, CF S3), Docker, HPBN issues, and mentoring

What We Offer

• Work in a strong product team
• Flexible working hours
• Medical insurance
• Sports compensation
• Psychological support
• Free language classes (English, Spanish, German)
• 18 paid vacation days + paid sick leave
• Team buildings and corporate events
• All necessary equipment for comfortable work

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

Your role will vary by position, but one thing remains the same: you will work with professionals who will help you learn, grow, and achieve results. We will provide all the tools you need to reach your full potential.

Main responsibilities:

• creating invoices, adjusting and verifying invoices;
• working with requests from clients;
• preparing and analyzing statistical data;
• advising clients on general invoicing requirements;
• interacting and providing feedback to team members and clients.

Requirements:

• economic education or experience in accounting is appreciated;
• strong analytical, mathematical and problem-solving skills;
• confident user of MS Office, in particular Excel;
• English language skills at B2 level;
• ability to learn quickly, be self-motivated, and show initiative.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

Want to work with a team of professionals and change your life today? Then MetaliX is the place for you!

A little about us:

• 5 years on the market, our own niche showroom, a comfortable office, and production facility in Lviv;
• Over 5,000 m² produced and more than 4,000 constructions installed;
• MetaliX™ structures are exported to Canada, Germany and the United Kingdom;
• NPS among clients - 95%;
• A team of professionals with ambitions to become a global leader.

MetaliX - a company specializing in manufacturing metal zoning structures made of steel and glass - is looking for  Sales Manager for the German market.
 

In October 2023, MetaliX was featured in Forbes Ukraine's Top 40 Ukrainian companies that successfully entered export markets during the war, ranking among the top five companies from Lviv. Join our team!

We offer:

• Official employment and a stable salary - base rate + KPI-based bonuses and performance rewards;
• Comfortable working conditions at our office (Location: Naukovа 7B) or a remote work option;
• Work schedule - from 09:00 to 18:00 ;
• Opportunities to attend international trade shows;
• Business trips abroad;
• Company-sponsored courses and training;
• Career growth - consistently delivering great results can lead you to become a department head.

The ideal candidate should have:

• German proficiency level B2 (spoken and written);
• Experience in negotiating with decision-makers;
• Experience working with databases;
• Strong research skills: actively seeking potential clients using various online resources, including websites, social media, and LinkedIn;
• Correspondence and communication with partners;
• Ability to create personalized emails, presentations, and product lists;
• Strong organizational skills to meet tasks, goals, and plans on time.

Want to know more? Check us out on social media!

If you're interested - send us your application or call us now!

The company is on the way to reaching bigger goals and extending the pool of clients, therefore we are expanding our Sales Crew.

What we expect from you:

— Excellent written English (Upper-Intermediate and higher);

— Strong written communication skills;

— To be detail-oriented and have a strong sense of responsibility;

— Eagerness and capability to always stay in touch with clients and upper management;

— Efficient time-management skills and agility to manage multiple tasks in a fast-paced environment.

Will be an advantage:

— Experience in Sales processes;

— Tech savviness and a general understanding of the IT field;

— Experience in direct communication with foreign clients.

Responsibilities:

— Generate qualified leads;

— This position is fully remote and requires being online after regular working hours and on weekends.

— Work through & upgrade the company sales pipeline along with the Sales Team;

— Run initial negotiations with leads, identifying their needs and providing excellent communication;

— Collect statistical data and contacts for sales team expertise improvement and future endeavors.

What we guarantee from our side:

— Specific technical education and IT business models guidance run by our Sales Lead;

— Work with clients from all over the world. Gain experience in running negotiations, mailing in English;

— Competitive salary pegged to the USD;

— Performance-based bonus system with guaranteed minimum payment;

— 15-days vacation leave annually;

— English classes compensation;

— Working in a friendly environment.

We are currently looking for a MySQL Database Administrator to join our partner company TENTENS Tech. In this role, you will manage and scale a highly available database infrastructure handling up to 2 PB of data and 100,000 operations per second. You’ll be responsible for database architecture decisions, performance optimization, and reliability improvements, while closely collaborating with DevOps, Security, and Software Engineering teams.

TENTENS Tech is a Ukrainian IT company that develops platforms in the social discovery domain. The TENTENS Tech team has successfully launched dozens of platforms used by millions of people worldwide. Their slogan, “We don’t think limits,” reflects both the company’s strategic mindset and the team’s drive to always move far beyond the horizon.
 

Strategic challenges and objectives:

• Database health monitoring and troubleshooting.
• Work with massive amounts of data.
   

Key areas of responsibility:

• Collaborate with engineers, DBAs, and DevOps teams on technical issues.
• Provide support to developers and QAs as required.
• Maintain system monitoring of the database servers. Slow query reporting.
• Participate in database restructuring and management.
• Work on schema design and data modeling.
   

Technical requirements:

• Experience with administering MySQL server.
• Basic performance, query, and index optimization.
• Confident knowledge of MySQL backup solutions.
• Good understanding of monitoring requirements.
• Good understanding of replication principles.
• Comfortable with collaborative tools, such as Slack, wikis, Subversion, and basic ticket tracking systems (YouTrack, Jira).
   

Non-technical requirements:

• Fast learner and creative thinker with strong problem-solving skills.
• Effective team member with a high level of motivation and ability to work with little supervision.
• Dynamic self-starter with high attention to detail, highly responsible and reliable.
• The ideal candidate will be able to work from the office.
   

Desirable skills:

• Previous work experience with Python, Golang, Shell, or other programming languages.
• Previous work experience with relational databases, such as Oracle, PostgreSQL, and NoSQL DBs: MongoDB, Elasticsearch, Redis, etc.
• Good understanding of load balancers, DNS, networking, and/or client-side drivers.
   

By choosing us you get:

• Opportunity to work with a multi-million audience.
• Career growth and professional development with various internal training and seminars, access to an extensive book library, chance to participate in key IT industry events worldwide (attending the conferences).
• Work in a great team. We pay special attention to the recruitment and development of talent. All the members of our team are young, active, and highly motivated for creative problem-solving.
• Employee wellness program, which includes running sessions, football, basketball, and other sports. The cost of sports activities is covered by the company. In-house doctor support is also available on demand.
• Health insurance is available for all employees.

SKELAR is a venture builder that creates international IT companies according to venture capital investment guidelines. Together with our co-founders, we assemble solid and efficient teams to launch tech businesses that will succeed globally.

We’re looking for a strategic, creative, and performance-driven Senior Creative Producer for our partner company, Duomo, who can build and lead a world-class creative engine for user acquisition and brand growth.

Some key facts about Duomo:

• 300k+ users worldwide;
• Users from 40+ countries;

• 4.8 average rating on the App Store and Trustpilot.

   

The niche unlocks a multitude of angles and use-cases to work with: from spiritual growth to relationships, from stress and anxiety to family issues, from Bible reading to healing past traumas and addictions. People turn to religion for help with many things, and you will have the opportunity to work with all of them.

As our Creative Producer, you will:

— See the direct impact of your work in near real-time;
— Accelerate your expertise in performance marketing and lifecycle communication;
— Contribute to building the #1 business in our niche;
— Learn the fundamentals and internal mechanics of a tech business first-hand;
— Work alongside sharp, results-oriented teammates.

Responsibilities:

— Oversee the entire creative production process - from concept through execution, while guiding and inspiring the team to deliver top-quality results for each project;
— Produce original, user-focused creative concepts that align closely with strategic goals;
— Review user acquisition data and evaluate creative performance to identify opportunities for optimizing key metrics;
— Stay on top of market trends, competitors, and platforms to ensure our creative strategy remains innovative and differentiated;
— Lead cross-functional collaboration with User Acquisition, Product Marketing, and Product teams.

Requirements:

— 2+ years of experience in creative marketing within mobile apps, tech products, or DTC consumer businesses;
— Proven track record of delivering high-performing ad creatives in paid social or performance marketing channels;
— Strong understanding of ad platforms (Meta, Google, TikTok) and their creative requirements;
— Deep knowledge of creative testing methodologies and how to scale winning assets;
— Self-starter mentality with experience in fast-paced, high-growth environments;
— Fluent in English (B2+).

What we offer:

— Work alongside sharp, results-oriented teammates;
— An opportunity to build a fast-growing career in a young company;
— A strong, results-driven team;
— A culture that values efficiency and common sense in decision-making;
— Learning and development: mentorship from senior professionals, internal academies, 13 professional communities (including a marketing one), and participation in external courses and events.

Let’s build the next big everything together!

We’re looking for an Affiliate Marketing Manager to build, grow, and scale our affiliate program across Tier-1 markets (US, UK, EU).

This is a high-ownership role with a direct impact on revenue — perfect for someone who knows how to build strong partnerships, test hypotheses fast, and scale what works.

    🔥 What You’ll Do

• Recruit and onboard new affiliates (direct partners + affiliate networks)
• Launch and manage profitable offers across CPA / RevShare / CPS models
• Monitor traffic quality, detect fraud, and ensure compliance
• Optimize funnels, creatives, and conversion rates
• Collaborate closely with marketing and creative teams to develop:
  • banners
  • landing pages
  • promotional assets
• Track and analyze performance metrics (CPA, ROI, LTV)
• Build and maintain long-term partner relationships

• Continuously test new GEOs, offers, and growth opportunities

   

     ✅ What We’re Looking For

• 1+ year of experience in affiliate marketing, sales, SEO, or media buying
• Solid understanding of CPA models and basic tracking tools
• Strong communication and negotiation skills
• English level B2+
• Proactive, data-driven, and result-oriented mindset

     Nice to have:

• Existing affiliate network or direct deals

• Experience working with Tier-1 traffic

   

      🎯 Key Metrics (KPIs)

• CPA — deliver high-quality traffic at optimal cost
• ROI — efficiently scale profitable campaigns

• LTV — focus on partners that bring long-term value

   

      🌍 What We Offer

• 🧩 Remote-first with a flexible schedule
• 🤝 Ambitious team with big goals and fast decision-making
• 🌴 Paid vacations & sick leave
• 🏥 Health insurance

• 🕊 No micromanagement — full ownership of your direction

   

  🌟 Our Culture & Values

• People first — talent and initiative matter most
• Respectful, constructive communication
• Details matter — thoughtfulness beats rushing
• Balance — real breaks, real vacations, real life

• Joy in work — we love what we build

   

We are seeking a highly skilledITSM Lead Engineer with strong hands-on experience in configuration and development on Ivanti ITSM platforms.

This role combines architectural leadership with practical implementation skills. The ideal candidate will design enterprise-level ITSM architecture, guide delivery, and contribute to complex configurations, integrations, and workflow development.

About us

Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City.

We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.

Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.

Over 500+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.

We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.

What you will do

• Design and define the overall architecture of the Ivanti ITSM solution in alignment with Kyivstar’s business processes and ITIL best practices.
• Develop the target ITSM architecture, including integrations with CMDB, ITAM, AD, monitoring, and the Service Portal.
• Establish architectural principles, data models, and configuration standards for ITSM processes (Incident, Problem, Change, Request, Knowledge, Configuration, etc.).
• Design and implement non-standard or custom ITSM processes where standard ITIL flows do not fully meet business requirements.
• Prepare high-level design documents, architecture diagrams, and technical documentation.
• Provide expert guidance to the implementation team and customer stakeholders.
• Collaborate with the Ivanti vendor, suppliers, and internal teams to resolve complex architectural or integration issues.
• Configure and customize the Ivanti ITSM platform according to the approved design and business requirements.
• Develop and modify workflows, forms, business rules, SLAs, notifications, and RBAC models.
• Build and maintain integrations with external systems (REST API, web services, message queues, database connectors, etc.).
• Support data migration processes (users, tickets, CMDB records, etc.).
• Conduct unit testing and document developed functionality.
• Provide technical leadership to team members.

Qualifications and experience needed

• 3+ years of experience designing or implementing enterprise ITSM solutions based on Ivanti, ServiceNow, BMC Helix/Remedy, Cherwell, or Jira Service Management.
• Deep understanding of the ITIL v3/v4 framework and its practical application.
• Proven ability to design custom or hybrid ITSM workflows that combine ITIL practices with specific organizational needs.
• Hands-on experience with JavaScript, SQL, HTML/CSS, REST API.
• Strong knowledge of CMDB design, service modeling, and workflow automation.
• Ability to create workflow scripts, business rules, and UI customizations.
• Experience with system integrations (REST API, web services, message queues).
• Ability to produce clear and structured architecture documentation and diagrams (Visio, Draw.io, Enterprise Architect).
• Familiarity with version control tools (Git).
• Strong communication, stakeholder-management, and leadership skills.
• English – Upper Intermediate or higher (for documentation and vendor interaction).
• Mandatory Certification - ITIL v3 or v4 Foundation (or higher).

A plus would be

• Experience with Ivanti Neurons for ITSM or Ivanti Service Manager.
• Ivanti Certified Professional or equivalent certification.
• Experience in large-scale ITSM implementation projects.

What we offer

• Office or remote — it’s up to you. You can work from anywhere, and we will arrange your workplace.
• Remote onboarding.
• Performance bonuses.
• We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners.
• Health and life insurance.
• Wellbeing program and corporate psychologist.
• Reimbursement of expenses for Kyivstar mobile communication

Let's Start with a Hello
"We’re not just filling a role — we’re looking for someone ready to join our adventure. If you love what you do, enjoy working with great people, and want to make a real impact, you might have just found your next home."

Who We Are
"We’re a fast-growing international iGaming company with big ambitions and a bigger heart. We work across Tier 1–3 markets, speak many languages, and share one passion — creating experiences that keep our players coming back for more. Our culture? Think teamwork, energy, and just the right amount of friendly competition."

What You’ll Be Doing

Handle inbound calls (warm base):

• Advise players on products, promotions, bonuses, and rules.
• Assist with technical questions and account issues.
• Provide information on payments and verification.

• Identify player needs and recommend relevant products/offers (upsell/cross-sell).

   

Make outbound calls (cold & warm base):

• Actively attract new users via sales calls.
• Reactivate existing users.
• Inform players about new promotions, exclusive offers, and bonuses.
• Deliver engaging sales presentations.
   

Work with objections:

• Identify and address client objections effectively.
• Find solutions to meet player needs and build trust.
   

What Makes You a Great Fit

• You’re fluent in Russian and Turkish (spoken and written).
• Strong sales skills: identifying needs, presenting products, closing deals.
• Confident in handling objections and negotiating solutions.
• Excellent communication: clear speech, pleasant voice, active listening.
• Customer-focused with a positive attitude.
• Resilient under pressure, maintaining professionalism in challenging situations.
• Goal-oriented and driven to exceed targets.
• Quick learner, ready to adapt to new products and tools.
• Open to working in the iGaming industry.
   

What’s In It for You

• A competitive salary plus performance bonuses that reward your hard work.
• Flexibility in where and how you work.
• A multicultural team that feels like friends as much as colleagues.
• Opportunities to grow, take on new challenges, and shape your own path.
   

Let’s Wrap It Up
"If this sounds like your kind of place, we’d love to hear from you. Bring your skills, your energy, and your ideas — we’ll bring the opportunities, challenges, and a team that’s cheering for you from day one."

We’re seeking a highly experienced Payments Operations Manager with deep expertise across high-risk merchant processing, international banking workflows, and secure operational environments. 
This role requires a sharp, detail-driven operator who can manage sensitive financial documentation, ensure airtight compliance, and coordinate seamlessly with global payments partners.

You will oversee mission-critical processes tied to MID acquisition, high-risk merchant onboarding, banking compliance, and the maintenance of multi-jurisdiction corporate structures. Precision, discretion, and exceptional operational discipline are essential.

What You’ll Do

• Monitor payment flows and detect anomalies
• Coordinate support, finance, and engineering teams
• Handle operational escalations and incidents
• Improve and document internal procedures
• Ensure smooth day-to-day operations across the payment stack

You’ll Be a Great Fit If

• Experience in fintech or payment operations
• Strong understanding of payment flows
• Excellent communication and coordination skills
• Problem-solver mindset
• Ability to work in fast-paced environments

Would Be a Plus

• Experience with high-risk payment processors (Rocketgate, Sticky.io, Konnektive, NMI, Authorize.net, Paynetics, etc.)
• Understanding of gateway routing, risk scoring, fraud controls, and merchant monitoring
• Ability to communicate with global banking partners (multilingual a bonus)
• Comfortable working within or close to the Dubai time zone
• Background in fast-paced, high-compliance environments
• Startup mindset — able to bring structure into evolving processes

What You’ll Have With Us

• Fully remote work
• High level of ownership
• Clear operational structure
• Supportive team with strong communication culture

We are looking for a Back-End developer with experience:

• 3 years+ of back-end development experience on commercial projects;
• 2-3 years of experience with C# (.NET, Entity Framework, S3 Bucket, WEB API, Socket, Event Hub);
• experience with .NET 9;
• experience with SQL database;
• basic knowledge of HTML/CSS, Typescript, Javascript
• basic knowledge of Cloud Foundry environment
• Preferably GIT, Azure DevOps experience
• Bachelor’s or Master’s degree in Computer Science, Web Development, or a related field

Responsibilities:

• Implement and maintain the features and user interfaces of our products;
• Collaborate with product designers, product managers and software engineers to create compelling, user-centric products;
• Ability to maintain focus and produce high quality results within tight deadlines;
• Identify and resolve performance and scalability issues;
• Optimize animations for performance and compatibility across browsers and devices;
• Stay up to date with the latest trends in web animation and interactive design;
• Participate in project planning and provide creative input to improve the user experience;
• Be able to detect a problem and find the best solution to fix it;
• Help the team when questions or difficulties arise;
• Be able to make decisions independently and complete assigned tasks in the shortest possible time;
• Be self-disciplined and demonstrate good time management skills to complete work tasks.

We offer:

• Remote Work with a Flexible Schedule;
• Paid vacation and sick days;
• Medical insurance for employees;
• The opportunity to work with the biggest players in the aviation world;
• Direct influence on the future of aviation;
• Working with an international team;