Jobs at Djinni

About Us

Indigo Branding Agency is a Los Angeles based creative agency working across brand identity, packaging design, and social media marketing, with clients in industries such as food and beverage, hospitality, beauty, wellness, and more. You can see our work at indigobrandingagency.com and on Instagram at @ indigo_branding_agency.

We are looking for an experienced full-time Video Editor to take ownership of our video output, working closely with our team on a daily basis.

This is a dedicated, long-term position with a fixed monthly salary, not project based freelance work. 

What You Will Be Working On

• Social media reels and short-form video, which make up the bulk of the work. This covers product and brand content, event highlights, behind the scenes and founder content, UGC-style edits, and trend-driven formats.
• Marketing campaign commercials
• Agency showreels and portfolio edits

- Color and sound design are part of every edit, not a finishing touch applied at the end.

- You will work with a wide range of source material, from professionally shot log footage to raw iPhone and user-generated clips that need to be elevated to a premium standard.

What We Are Looking For

• Strong command of Adobe Premiere Pro, along with After Effects for text animation, transitions, and light motion work (not heavy 3D).
• Comfortable working with log footage, including color correction, grading, and matching shots across a sequence
• A strong sense of typography and brand consistency. You know how to pair fonts, work within a brand's palette, and place text so it sits naturally in the frame, and everything you edit feels cohesive in treatment and tone.
• Solid instincts for pacing and sound design. Your cuts and text animations move with the edit rather than sitting on top of it.
• Speed. You can turn short-form edits around quickly without the quality slipping.
• Active use of AI tools in your workflow. We use them across production and want someone already working with them and interested in pushing further. You do not need to know every tool.
• Comfortable communicating in English or Russian.

How We Work

We work to deliverables and deadlines rather than fixed hours. You have flexibility in how you structure your day, as long as work is delivered on time and you can join meetings at reasonable hours. We work across time zones, so call times vary.

What We Offer

• $40/per reel per month, paid monthly
• Consistent, varied work across a growing client roster

How to Apply

Share a link to your work. Three to five finished short-form pieces tell us more than a montage reel, and Instagram or TikTok links are welcome. If you would like to add a note, tell us which tools you use and how AI fits into your workflow.

We are looking for a Senior Full-Stack Developer with extensive software development experience, strong technical expertise, and the ability to independently deliver high-quality software.

An important part of this role is using modern AI coding tools to develop and maintain software, including Claude or similar solutions.
 

Requirements

• 10+ years of experience in software development.
• Strong hands-on experience with React and/or Preact.
• Knowledge and experience with .NET.
• Practical experience using AI coding tools such as Claude, Cursor, or GitHub Copilot.
• Ability to independently develop, test, and maintain high-quality, production-ready code.
• Strong technical decision-making skills and the ability to take ownership of complex tasks and deliver results.
• English proficiency at Upper-Intermediate level or higher.

Nice to Have

• Experience using AI tools to work with large codebases.
• Experience improving development workflows with AI.
• Ability to review AI-generated code, identify potential issues, and ensure code quality and reliability.

🚀 Senior Back End Engineer (Node.js): Shape the Backend of a Global B2B Platform

The challenge:

Picture an enterprise platform used by customers worldwide, processing huge volumes of data through distributed systems where performance, scalability, and reliability aren’t nice-to-haves but the baseline.

Our client is an established international technology company building a sophisticated B2B software platform. The environment is data-intensive and complex: mature production systems live side by side with ongoing innovation. The team is constantly developing new capabilities, optimizing existing services, and improving the underlying architecture.

Your role:

We’re looking for an experienced Senior Back End Engineer to join a product engineering team working on large-scale software systems. The role is predominantly backend, with occasional frontend work when a project needs it.

You’ll take end-to-end ownership of your solutions: from requirements analysis and system design to implementation and deployment. You’ll collaborate with cross-functional teams, influence architectural decisions, and work with a high degree of autonomy. We’re looking for someone independent and proactive, with strong technical judgment and a product-oriented mindset.

What you’ll do:

• Build and maintain scalable production services in TypeScript and Node.js
• Own system-design decisions for new capabilities and integrate them with existing infrastructure
• Turn product and engineering requirements into effective technical solutions
• Design and optimize PostgreSQL queries, indexes, and database performance
• Contribute to React frontend work when the project calls for it
• Work with DevOps on deployments, observability, capacity, and production readiness
• Handle feature development, bug fixes, security improvements, and production patches
• Evaluate architectural alternatives and communicate trade-offs in business terms
• Use AI development tools daily for planning, coding, and testing

• Join the on-call rotation and help resolve critical production issues

   

What you bring

• 5+ years of backend development on production systems at scale, with a solid understanding of distributed systems
• Strong hands-on TypeScript and Node.js expertise
• Solid system-design skills and the ability to explain decisions and trade-offs
• Strong PostgreSQL skills: complex queries, optimization, indexing, performance tuning
• Familiarity with React and willingness to work on the frontend when needed
• Familiarity with CI/CD, Docker or Kubernetes, and observability
• Ability to work independently and collaborate across teams
• Product-oriented thinking that connects technical choices to business and user needs

• Practical experience with AI-assisted development tools

   

Bonus points:

✦ Microsoft Azure or another major cloud platform
✦ Redis, Elasticsearch, or ClickHouse
✦ Deeper DevOps experience: infrastructure and deployment workflows

Why us:

• 20 days of vacation per year, plus official national holidays in your country of residence
• Full accounting and legal support in all countries where we operate
• A powerful workstation and access to coworking space when needed

If you want real ownership, interesting scale, and a say in how the system evolves, let’s talk.

Are you passionate about building scalable, high-performance data solutions? We are looking for a Data Engineer to join our team and help design and develop robust data platforms that power analytics, reporting, and data-driven decision-making.

Why join us? You will work on challenging projects, collaborate with talented experts, and have access to professional growth opportunities, a supportive environment, and competitive benefits.

Responsibilities:

• Design and develop scalable, reliable data platforms and pipelines for analytics and operations

• Implement data processing workflows using distributed frameworks (Apache Spark/pySpark, Databricks)

• Evolve the organization’s cloud data platform leveraging Azure technologies (Data Factory, Synapse, Event Hub, Azure Data Lake Storage)

• Model data to support analytics, reporting, and downstream consumption

• Integrate and process data from multiple sources ensuring quality and consistency

• Monitor and optimize pipeline performance, ensuring reliability and scalability

• Collaborate with analysts, scientists, and engineers to translate requirements into solutions

• Improve data engineering standards, testing, and operational reliability

• Evaluate and introduce new tools and technologies in the data engineering ecosystem

Requirements:

• 4+ years of hands-on experience in data engineering or building data processing platforms

• Strong SQL skills and solid Python experience for pipeline development

• Experience with distributed processing frameworks (Apache Spark/pySpark, Databricks preferred)

• Practical experience designing and implementing pipelines in cloud environments (Azure preferred)

• Experience with production-scale analytical systems and data modeling

• Understanding of ETL/ELT design, dimensional modeling, and data warehousing principles

• Experience with modern data lake architectures and formats (Parquet, JSON)

• Familiarity with workflow orchestration tools (Airflow)

• Experience with database development and optimization

• Ability to design scalable solutions with minimal supervision

• Strong collaboration and communication skills

• Professional proficiency in English

______________________________________________________________________

Чи захоплюєтеся ви створенням масштабованих високопродуктивних рішень для роботи з даними? Ми шукаємо Data Engineer, який приєднається до нашої команди та допоможе проєктувати й розробляти надійні платформи даних для аналітики, звітності та ухвалення рішень на основі даних.

Чому варто приєднатися до нас? Ви працюватимете над складними проєктами, співпрацюватимете з талановитими фахівцями та матимете доступ до можливостей професійного розвитку, підтримувального робочого середовища й конкурентного пакета переваг.

Обов’язки:

• Проєктувати та розробляти масштабовані й надійні платформи даних і конвеєри даних для аналітики та операційної діяльності.

• Реалізовувати процеси обробки даних за допомогою розподілених фреймворків (Apache Spark/PySpark, Databricks).

• Розвивати хмарну платформу даних організації з використанням технологій Azure (Data Factory, Synapse, Event Hub, Azure Data Lake Storage).

• Моделювати дані для підтримки аналітики, звітності та подальшого використання даних.

• Інтегрувати й обробляти дані з різних джерел, забезпечуючи їхню якість і узгодженість.

• Відстежувати та оптимізувати продуктивність конвеєрів даних, забезпечуючи їхню надійність і масштабованість.

• Співпрацювати з аналітиками, науковцями та інженерами, перетворюючи вимоги на технічні рішення.

• Удосконалювати стандарти інженерії даних, підходи до тестування та операційну надійність.

• Оцінювати й упроваджувати нові інструменти та технології в екосистемі інженерії даних.

Вимоги:

• Понад 4 роки практичного досвіду в інженерії даних або розробці платформ для обробки даних.

• Впевнене володіння SQL і ґрунтовний досвід роботи з Python для розробки конвеєрів даних.

• Досвід роботи з фреймворками для розподіленої обробки даних (Apache Spark/PySpark, бажано Databricks).

• Практичний досвід проєктування та реалізації конвеєрів даних у хмарних середовищах (бажано Azure).

• Досвід роботи з аналітичними системами промислового масштабу та моделюванням даних.

• Розуміння принципів проєктування ETL/ELT-процесів, багатовимірного моделювання та побудови сховищ даних.

• Досвід роботи із сучасними архітектурами озер даних і форматами даних (Parquet, JSON).

• Знайомство з інструментами оркестрації робочих процесів (Airflow).

• Досвід розробки та оптимізації баз даних.

• Здатність проєктувати масштабовані рішення з мінімальним наглядом.

• Розвинені навички співпраці та комунікації.

• Професійний рівень володіння англійською мовою.

Every project we take on starts with a 3D laser scan of an existing building. We need someone who can take that scan, make sense of it, and turn it into drawings and models that architects and engineers can rely on.

This role suits a drafter or modeler with roughly 2 years in the field who knows buildings well and wants to move into Scan-to-BIM work. Point cloud experience is a bonus. We’ll help you get up to speed.

Your day-to-day

• Modeling existing buildings in Revit or drafting them in AutoCAD from point cloud scans
• Delivering as-built floor plans, elevations, sections and simple 3D models
• Comparing your output against the scan and making sure the numbers add up
• Staying in sync with the project team on scope, priorities and deadlines

• Picking up tools and shortcuts that make repetitive modeling faster

   

You’ll fit in if you

• Have 2 or so years of hands-on drafting or modeling for buildings
• Are comfortable working in AutoCAD, Revit, or both
• Can read architectural drawings and quickly understand how a building is put together
• Catch small inconsistencies before anyone else does
• Keep your work organized and your files clean
• Can communicate in English with the team day to day

• Enjoy learning new software

   

Extra points for

• Any Scan-to-BIM or point cloud project experience
• Hands-on time with Autodesk ReCap, CloudCompare or similar
• Dynamo, scripting, or any attempt to automate your own workflow

Strong building and drafting fundamentals matter more to us than a perfect tool match. If that sounds like you, we’d like to hear from you.

🏢 Team: Sales
📍 Location: Remote
⏳ Employment Type: Full-time

Who are we?

Eleken was founded to improve the design services of SaaS companies. We work on a subscription-based model: clients get dedicated designers who integrate directly into their product teams. Today we work with 40–50 active clients, mostly from the US and Canada, as well as Europe, UK, Australia and the Middle East.

Why join us?

Client retention and account growth are our key business priorities right now. We’re looking for an Account Manager who will keep clients happy, notice risks early and find new opportunities to grow each account. You won’t be doing it alone: you’ll brainstorm ideas together with designers, manager and the sales team. We also care about not wasting your time on routine — our CRM and internal project platform are connected with AI tools, so most of the manual work is automated.

What you’ll do:

• Stay in touch with active clients and ensure a smooth collaboration.
• Spot risks early and coordinate with designers and the internal team.
• Find opportunities for account growth: subscription expansion, additional services and partner solutions.
• Present these ideas to the team and clients.
• Run quarterly NPS calls to collect qualitative feedback.
• Collect testimonials and reviews on platforms like Clutch, DesignRush, etc.
• Conduct exit interviews when clients leave.
• Reconnect with past clients, keep the relationship warm.

• Keep a friendly yet professional tone, and know when to gently push.

   

What we expect:

• 1+ year of experience as an Account Manager, Customer Success Manager or a client-facing B2B role (ideally in IT services, an agency or SaaS).
• Fluent spoken English — most of your work happens on calls with clients.
• Experience managing 30+ client accounts at the same time.
• Motivation to grow accounts: upsell, cross-sell and expansion — not only to keep clients satisfied.
• Proactivity: you dig into problems yourself and don’t wait for tasks to come to you.
• Structured approach and strong organizational skills.
• Empathy and the ability to build trust with clients and the internal team.
• Readiness to work with AI tools every day.

Nice to have:

• Understanding of how SaaS and product companies work and what their pains are.

• Experience working with designers or understanding of design and product development processes.

   

What we offer:

• Real impact on client retention and account growth.
• Supportive team with a culture of ownership.
• Ready workflows and AI-powered tools that minimize manual work.
• Fixed salary + bonuses for upsell results.
• Regular feedback and opportunities for growth.
• Remote work and flexible schedule.
• Paid vacation and sick leave.
• Co-working compensation.

• Finance support (we handle your accounting).

   

Hiring process:

➡️ Interview with Talent Acquisition Specialist
➡️ Interview with Head of Customer Success (case discussion)
➡️ Offer

If you love building long-term client relationships and growing accounts — we’d love to meet you 🙂

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Product Manager (Fintech/Payment card industry) to join our team!

Requirements:

• 5+ years of experience in a bank (Payment card industry), third-party processor, or Fintech companies in a role related to Fintech Products development.

Will be plus

• Experience of the work in the banking card division/payment card processing division or in a third-party processor.

Soft Skills

• Systems Thinking;
• Creative approaches to resolving complex and non-standard tasks;
• Strong communication skills and the ability to resolve conflict situations;
• Advanced organizational skills;

• High stress tolerance.

   

Responsibilities:

Stakeholder and Cross-Team Communication:
– Act as the main liaison between business stakeholders and development teams to translate business needs into actionable requirements;
– Build clear communications with Operational team to launch new features with required operational processes;
– Actively contribute to the long-term strategic planning and development of the Card Issuing Product;
– Initiatives. Own and manage the jira backlog, ensuring it is well-groomed and prepared at least one sprint ahead to facilitate smooth sprint planning;
– Facilitate effective communication across teams to ensure alignment on business goals, technical implementation and operational processes;
– Represent business requirements and progress in leadership meetings, ensuring alignment on priorities and objectives.

Requirements Gathering and Analysis:
– Collaborate with stakeholders to identify and clarify business needs and translate them into detailed functional and non-functional requirements (in collaboration with Business Analyst);
– Analyze and model current and future state processes and financial models to identify opportunities for improvement and efficiency;
– Ensure requirements are prioritized, structured, and aligned with business objectives.

Implementation Planning Support and Backlog Management:
– Collaborate with Product Owner, Sales/Account Management team and development teams to refine and manage the product backlog, ensuring items are ready for development;
– Assist in planning sessions by ensuring clear requirements and priorities for the sprint;
– Continuously review and refine backlog items to ensure alignment with evolving business needs;
– Actively support sprint ceremonies, including daily stand-ups, backlog grooming, and retrospectives, providing clarification on requirements when needed.

Product Documentation and Knowledge Management
-Maintain up-to-date documentation in Confluence, ensuring all product-related information is easily accessible and current.

Collaboration with Operational Teams:
– Work closely with Treasury teams to ensure requirements are fully understood and gathered correctly;
– Provide ongoing support during the launch of new features, answering questions, and helping with issues related to new features usage;
– Validate developed features against business needs and requirements to ensure they meet acceptance criteria.

Risk Management and Issue Resolution:
– Proactively identify potential risks or issues that could impact requirement fulfillment or project timelines;
– Act as a problem solver on all steps from the Features designing to Features exploitation.

Our benefits to you:

- Modern corporate equipment based on macOS or Windows and additional equipment are provided;

- Paid vacations, sick leave, personal events days, days off;

- Referral program — enjoy cooperation with your colleagues and get the bonus;

- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

- Rewards program for mentoring and coaching colleagues;

- In-house Travel Service;

- Multiple internal activities;

- Other benefits could be added based on your location.

VIP Manager / VIP Account Manager | iGaming
 

Build trusted relationships through attentive service, relevant communication and a strong understanding of each player.

The role combines personalised service, retention and coordination with internal teams.

You will need to understand player needs, follow through on requests and make commercially sound decisions within approved policies and responsible gaming boundaries.

What you will do:
• Manage an assigned portfolio of VIP players.
• Build consistent, personalised communication through approved channels.
• Understand player preferences, activity patterns and service expectations.
• Identify changes in engagement and take appropriate retention or reactivation actions.
• Prepare individual offers within approved limits and policies.
• Coordinate payment, account and technical requests with the relevant teams.
• Keep accurate CRM records and follow up on outstanding issues.
• Analyse portfolio activity, retention and the effectiveness of personal offers.
• Escalate service, payment and account issues promptly.
• Follow KYC, AML, privacy and responsible gaming procedures.
• Recognise situations where player protection must take priority over commercial activity.

What we are looking for:
• Experience in VIP management or high-value player account management within iGaming.
• Strong written and spoken English for direct player communication.
• Ability to build relationships while maintaining professional boundaries.
• Confidence handling sensitive requests and difficult conversations.
• Understanding of retention, personal offers and bonus efficiency.
• Accuracy when working with CRM records and confidential information.
• Experience with Canada, Australia or New Zealand will be particularly relevant.

What makes this role interesting:
• Personal ownership of player relationships.
• A combination of service, retention and commercial analysis.
• Exposure to three English-speaking markets.
• Work where consistency, judgement and follow-through make a visible difference.

To apply, send your CV and briefly describe your experience managing VIP players, including the markets and your personal responsibilities.

Senior CRM Retention Manager | iGaming | LATAM
Two openings

Own campaigns from the initial hypothesis to the final performance review.

We are looking for two Senior CRM Retention Managers to work on player engagement across LATAM markets. This role is for specialists who enjoy hands-on campaign management and want to understand the impact of every segment, message and offer.

You will work across player lifecycle stages, combining CRM execution with analysis and continuous testing.

What you will do:
• Plan and launch campaigns for activation, repeat deposits, retention and reactivation.
• Build player segments using behavioural and transactional data.
• Create and maintain automated journeys and trigger-based communication.
• Coordinate campaign copy, visuals, localisation and promotional mechanics.
• Configure campaigns in the CRM platform and complete pre-launch checks.
• Verify audience selection, exclusions, links, timing and offer conditions.
• Monitor campaign performance and investigate unexpected results.
• Run A/B tests and document practical conclusions.
• Analyse engagement, conversion, repeat activity and bonus efficiency.
• Work with analytics, product and customer-facing teams to improve campaign relevance.
• Respect communication preferences and responsible gaming exclusions.

What we are looking for:
• Hands-on CRM or retention experience in online casino or sportsbook.
• Experience independently managing campaigns from setup through analysis.
• Practical understanding of player segmentation and lifecycle communication.
• Confidence working with CRM automation tools and performance reports.
• Ability to explain why a campaign succeeded or failed and what you changed next.
• Accuracy in campaign configuration and quality assurance.
• Experience with LATAM audiences will be particularly relevant.

What makes this role interesting:
• Ownership of the full campaign cycle.
• The opportunity to test ideas and see their impact.
• Work that combines operational detail, player understanding and analytics.
• A clear focus on relevant communication and measurable retention outcomes.

To apply, send your CV and briefly describe a campaign you managed independently, including the objective, audience, mechanics and result.

Head of Affiliate | iGaming | LATAM

Build an affiliate channel around valuable partnerships, quality traffic and sustainable growth.

We are looking for a Head of Affiliate to lead partner acquisition and development across LATAM. The role requires a strong commercial mindset, an understanding of affiliate economics and the ability to turn relationships into consistent business results.

You will work across the full partnership cycle: market mapping, outreach, negotiations, launch, optimisation and long-term development.

What you will do:
• Develop an affiliate growth strategy for priority LATAM markets.
• Identify and attract relevant affiliates, publishers and media buying teams.
• Negotiate CPA, RevShare and Hybrid agreements based on traffic quality and unit economics.
• Build a structured partner pipeline and prioritise commercial opportunities.
• Coordinate partner onboarding, tracking setup and campaign launches.
• Analyse partner performance beyond registrations and first deposits.
• Monitor player quality, retention, revenue contribution and payback.
• Identify underperforming sources and agree on optimisation plans.
• Work with analytics, product, finance and risk teams on tracking, reconciliation and traffic quality.
• Establish clear workflows, reporting and performance standards for the affiliate function.

What we are looking for:
• Experience in affiliate marketing within online casino or sportsbook.
• Practical experience acquiring and developing partners in LATAM.
• Experience leading an affiliate function, team or market direction.
• Strong negotiation skills and understanding of CPA, RevShare and Hybrid models.
• Ability to assess partner performance using commercial and player-quality metrics.
• Understanding of tracking, attribution and common traffic-quality issues.
• Evidence of partnerships you personally sourced, launched or scaled.
• Willingness to stay involved in negotiations and key partner relationships.

What makes this role interesting:
• Responsibility for both partner development and channel performance.
• A regional focus with room for a market-specific approach.
• Commercial decisions supported by player-quality and revenue data.
• The opportunity to build repeatable processes around a relationship-driven channel.

To apply, share your CV and a brief example of a LATAM partnership you personally developed, including your role and the business outcome.

Description

System Application Architect, you will define, scale, and secure connected-health ecosystem for Cardiac Rhythm Management (CRM). Operating as a senior individual contributor, this role bridges the end-to-end software spectrum – from on-device telemetry and embedded interfaces to streaming cloud infrastructure, big data pipelines, AI/ML enablement, and clinician/patient application platforms.

Beyond core system design, you will serve as the cornerstone of technical thought leadership and governance across the organization. You will establish modern engineering guardrails, lead cross-functional architecture forums, and guide engineering teams through complex implementation cycles. Partnering closely with R&D, Product, Quality, Regulatory, and Security stakeholders, you will drive technology strategy to ensure our software ecosystem is secure, resilient, compliant, and directly aligned with long-term business growth.

Requirements

General expectation

• Knowledge of applicable Cybersecurity and Privacy standards and regulations (HIPAA, GDPR, etc.)
• Knowledge of applicable medical software standards and regulations (FDA guidelines)
• DHF process understanding
• Cloud/AWS, Infrastructure/Terraform/Kubernetes experience
• System Architecture experience
• Communication with cross regional team in US and CEE
• Actively contributing to architectural decisions around Platform, Embedded, Mobile apps, Cloud, APIs, backend services, and data flows, with a strong focus on performance, security, and reliability
• Working closely with engineers to review designs, unblock implementation, and ensure architectural decisions are executed correctly
• Working with short-term MVP and with longer-term architectural improvements
• Contributing to effort estimation, roadmap prep, and the commercial proposal for MVP delivery

Required Qualifications

• Experience: 10+ years of progressive software engineering experience, with at least 4+ years serving in a Principal Architect, Lead Architect, or Systems Architect capacity for large-scale distributed systems.
• Domain Expertise: Proven track record architecting high-reliability, cloud-native platforms within the MedTech, Digital Health, Biotech, or IoT device sectors. Direct experience handling continuous sensor data or streaming telemetry is highly preferred.
• Cloud & Distributed Systems: Expert-level mastery of cloud environments (AWS or Azure), microservices, event-driven architectures, containerization (Docker, Kubernetes), and modern Infrastructure as Code (IaC) / DevOps/SRE practices.
• Data Pipelines & Telemetry: Deep hands-on experience with real-time streaming architectures (e.g., Kafka, Kinesis), time-series databases, relational databases, and enterprise data warehousing.
• Regulatory & Compliance: Hands-on understanding of healthcare data security, privacy standards (HIPAA, GDPR), and medical software design processes (DHF, FDA guidance, IEC 62304).
• Leadership & Communication: Exceptional ability to articulate complex architectural concepts, trade-offs, and risks to both executive stakeholders and engineering teams without direct line authority.
• Interoperability: Deep experience with healthcare data exchange standards (HL7, FHIR) and electronic health record (EHR/EMR) integrations.
• Data Stack & AI/ML: Familiarity with modern data stack tools (e.g., Snowflake, Databricks, BigQuery) and MLOps platforms for model deployment and clinical decision support.

Job responsibilities

Key Responsibilities

1. Technical Thought Leadership & Strategy
Act as the subject matter expert and visionary for data architecture, cloud-native infrastructure, and IoT streaming analytics.
Author technical white papers and design blueprints to drive consensus on long-term engineering strategies.
Stay at the absolute forefront of emerging cloud technologies, evaluate third-party tools, and lead Proof of Concept (PoC) initiatives to constantly improve platform performance and reduce cost.
Evangelize best practices in system scalability, data modeling, time-series data storage, and microservices architecture across the organization.

2. Engineering Team Guidance & Mentorship
Provide hands-on guidance, technical direction, and architectural oversight to cross-functional engineering teams during implementation.
Deconstruct complex architectural visions into actionable technical roadmaps and design patterns that development teams can seamlessly execute.
Conduct rigorous architecture and code reviews to ensure alignment with defined data models, engineering standards, and security postures.
Mentor senior and staff engineers, cultivating a culture of high performance, continuous learning, and robust engineering discipline.

3. Cloud Infrastructure & Platform Architecture
Design and implement high-availability, fault-tolerant, and horizontally scalable cloud architectures capable of handling millions of concurrent streaming device connections.
Define blueprints for microservices infrastructure, serverless computing, and infrastructure-as-code (IaC).
Implement robust business continuity, disaster recovery, and data replication strategies across multiple geographical regions.

4. IoT Telemetry & Big Data Engineering
Architect end-to-end data pipelines for ultra-low latency ingestion of continuous, multi-lead time-series ECG data from portable hardware devices.
Leverage modern streaming technologies (e.g., Apache Kafka, AWS Kinesis, Spark Streaming) to decouple data producers from down-stream storage and analytics engines.
Establish a multi-tiered data storage strategy (Hot/Warm/Cold), defining when to use time-series databases (InfluxDB, TimescaleDB), NoSQL (MongoDB, DynamoDB), and scalable Object Storage/Data Lakes (AWS S3) for long-term historical analysis.

5. Healthcare Interoperability & Analytics Enablement
Harmonize diverse clinical and device datasets into structured healthcare standards, specifically HL7/FHIR (or similar), and customized JSON payloads.
Build foundational data warehouse/data lakehouse infrastructure (Snowflake, Databricks, BigQuery) that enables data scientists to train next-generation AI algorithms for automated arrhythmia detection.
Architect secure APIs (GraphQL/REST) to seamlessly expose telemetry metrics and diagnostic insights to electronic health records (EHR/EMR) systems and web/mobile cardiologist dashboards.

6. Security, Compliance & Data Privacy
Architect the platform to maintain strict compliance with global medical data privacy standards, including HIPAA, GDPR, and HITRUST.
Collaborate with Quality Assurance and Regulatory Affairs (QARA) teams to ensure documentation satisfies FDA Title 21 CFR Part 11, IEC 62304, and ISO 13485 software lifecycle standards.
Implement state-of-the-art security postures including end-to-end encryption (at rest and in transit), robust Identity & Access Management (IAM), and tokenization of Protected Health Information (PHI).

7. Product & Growth orientation
Drive technology strategy aligned with business and product objectives
Define and influence product and platform vision
Identify new opportunities for business and platform growth
Support platform evolution, scalability, and long-term technology direction
Partner with business and product stakeholders to shape strategic initiatives

About the Role

We are looking for a hands-on Growth Lead to validate demand, drive customer acquisition, and scale digital products across emerging technology and consumer-focused markets.

You will work across growth strategy, experimentation, analytics, and monetization, turning hypotheses into measurable business results.

Key Responsibilities

• Develop and validate growth and market hypotheses.
• Identify target audiences, value propositions, pricing, and acquisition channels.
• Launch and optimize paid campaigns, landing pages, and growth experiments.
• Improve acquisition, activation, retention, and monetization funnels.
• Conduct customer research, market validation, and B2B outreach.
• Track CAC, LTV, conversion rates, retention, and channel profitability.
• Use AI tools and automation to improve growth operations.
• Make data-driven decisions on which channels and initiatives to scale.

Requirements

• 5+ years of experience in Growth, Product Growth, or Performance Marketing.
• Hands-on experience scaling digital products from 0 to 1.
• Strong understanding of acquisition, activation, retention, and monetization.
• Experience with paid acquisition, experimentation, and growth analytics.
• Ability to independently execute tests and analyze results.
• Strong analytical skills, ownership, and an execution-oriented mindset.
• Confident English communication skills.

Experience in AI products, digital health, wellness, subscription models, or international growth is a plus.

What We Offer

• Fully remote working environment.
• High autonomy and direct collaboration with product and business leadership.
• The opportunity to work across multiple digital products and new ventures.
• Potential to build and lead a dedicated growth function as the business scales.

Head of CRM & Retention | iGaming | LATAM

Turn player insights into a retention strategy that delivers measurable business growth.

We are looking for a Head of CRM & Retention to lead the player lifecycle across LATAM markets. This role combines strategic ownership with hands-on execution: understanding player behaviour, identifying opportunities and turning them into relevant communication, stronger engagement and sustainable revenue.

Your scope will cover activation, repeat deposits, retention and reactivation, with a clear focus on the commercial impact of CRM activities.

What you will do:
• Develop and execute a CRM and retention strategy tailored to individual LATAM markets.
• Build lifecycle journeys from registration and first deposit through repeat activity and reactivation.
• Segment players by behaviour, value, lifecycle stage and engagement.
• Develop trigger-based and promotional campaigns across relevant CRM channels.
• Own the promotional calendar and evaluate bonus efficiency.
• Define reporting for retention, churn, repeat deposits, LTV and campaign performance.
• Run experiments using clear hypotheses, control groups and measurable success criteria.
• Work with product, analytics, acquisition and customer-facing teams to improve the player experience.
• Set priorities and quality standards for CRM execution.
• Ensure communication respects player preferences and responsible gaming requirements.

What we are looking for:
• Experience owning CRM or retention activities in an online casino or sportsbook.
• Practical experience with LATAM audiences and the ability to explain how your approach differed between markets.
• Experience leading a CRM function, team or substantial cross-functional initiatives.
• Strong understanding of lifecycle marketing, segmentation, automation and bonus mechanics.
• Ability to connect campaign performance with player value and business outcomes.
• Confidence working with CRM platforms, dashboards and analytical teams.
• A hands-on approach to testing, troubleshooting and improving campaigns.

What makes this role interesting:
• Ownership across the full player lifecycle.
• A combination of strategic decisions and practical execution.
• The opportunity to shape CRM priorities around evidence and commercial impact.
• A regional focus that requires meaningful localisation rather than direct translation.

To apply, share your CV and one example of a retention initiative you personally led: the market, the challenge, your actions and the result.

Company Overview

Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture. We design and ship AI co-workers that integrate into enterprise operations and deliver measurable results for our clients. We're all in on AWS, combining deep UX capability with senior engineering talent to get AI into production fast and keep it there.
We’ve earned the trust of leaders across Consumer Products and Retail, Education, Energy, Financial Services, Healthcare, and Manufacturing and more, and earned a reputation as the nimble alternative to traditional global systems integrators. Founded in 2009, with delivery centers in Canada, the United States, Eastern Europe, and Latin America, we are smaller, faster, and more senior by design. Our teams average 15+ years of experience. We move fast, sweat the details, and build things that actually ship.
 

Position Overview

We’re looking for a Principal AI Engineer to define and drive the technical direction of our AI/ML systems. This role is ideal for a deeply experienced engineer who leads from the front — shaping architecture at the system level, solving the hardest problems, and raising the bar for how AI gets built and operated across the organization.

In this role, you will work on a cross-functional team, setting AI architecture standards, leading complex system design and implementation challenges, and solving integration problems that require both deep expertise and broad systems thinking. You’ll partner closely with leadership to define the AI roadmap and make high-stakes technical decisions that shape how our AI work scales across clients and over time.

Why This Role Matters

At Robots & Pencils, we design AI systems for a human world. Our name says it all. Robots and pencils means engineering paired with creativity, because every agent we ship has to work for real people in real workflows. That balance is baked into how we operate.

Every role here contributes directly to that mission. Here, you shape how AI systems integrate into enterprise operations, how teams move at real velocity, and how products create measurable impact for clients and the people they serve. We ship production-ready AI in 30 to 45 days. That pace demands people who take ownership, lead with craft, and care deeply about what they put their name on.

What You’ll Do

Craft & Delivery

• Define AI architecture and technical strategy, and lead implementation across the full lifecycle from design through production
• Build scalable ML platforms, pipelines, and workflow orchestration that support model development and event-driven, asynchronous operations at scale
• Architect and build LLM-powered systems, including prompt engineering, function/tool calling, multi-agent orchestration, RAG patterns, vector databases, embeddings, and streaming responses
• Design and develop APIs and backend services that integrate AI capabilities with enterprise systems and third-party platforms
• Lead model development, optimization, and the path from research to production, ensuring promising approaches translate into reliable, production-ready systems
• Ensure AI reliability, security, and scalability across deployed systems, including logging, monitoring, and debugging in production environments
• Bring an AI-forward mindset to your daily work, using tools like Claude, Cursor, and other modern AI assistants to ship higher-quality work at pace

Collaboration & Communication

• Co-define the AI roadmap with leadership, operating as a peer in strategic technical conversations
• Communicate complex technical concepts clearly to engineering and non-engineering stakeholders alike, translating depth into decisions others can act on
• Engage with product, engineering, and data teams to align AI work with broader business priorities

Leadership & Influence

• Define and champion AI engineering standards that shape how the organization builds and operates AI systems
• Mentor across the organization, shaping engineering culture and developing the next generation of technical leaders
• Own high-stakes architectural decisions that carry significant organizational and cross-engagement weight
• Drive technical vision — defining not just what gets built, but how AI engineering evolves at R&P over time

What You’ll Bring

• 9+ years of professional software engineering experience, with 5+ years focused on AI/ML systems in production and deep, hands-on expertise with generative AI development
• Expert software engineering background (Python or similar) with strong design sensibilities for distributed, scalable, and maintainable systems
• Deep experience designing distributed systems and event-driven architectures that underpin production AI workloads
• Deep expertise with cloud platforms, with mastery of AWS services and AWS GenAI offerings
• Proven track record architecting and shipping complex agentic systems in production across multiple teams or engagements
• Mastery of AI frameworks and orchestration tools, with clear judgment on when to adopt versus build
• Deep experience with evaluation frameworks and observability tools for LLM apps, including establishing these practices where they don't yet exist
• Deep expertise in AI safety, responsible AI principles, prompt injection defenses, PII handling, and AI governance and compliance in production
• Extensive experience designing RAG architectures: chunking strategies, embedding models, vector databases, and advanced retrieval techniques
• API and systems design experience, including architecting and integrating with internal and third-party services at scale
• Advanced cost optimization expertise: token economics, caching strategies, model routing, quantization
• Strong working knowledge of Docker, Kubernetes, and cloud-native AI architecture patterns
• Expertise in MLOps and AI infrastructure, including model versioning, monitoring, deployment automation, and reproducibility
• Demonstrable, day-to-day usage and expert command of AI-forward coding tools such as Claude Code and Cursor
• Track record of technical leadership and mentoring at an organizational level, with influence that extends beyond the immediate team
• Excellent problem-solving and stakeholder communication skills, with the ability to navigate the most ambiguous technical and business challenges with sound judgment

You’ll Do Well Here if You Are

• A doer. You see something broken and fix it. You'd rather move on clarity than wait for certainty.
• A fast learner who knows you don't know everything. The AI landscape changes weekly. You're senior enough to know better and curious enough to keep learning anyway.
• Direct in a way that makes the work better. You give honest feedback. You'd rather have the hard conversation than blow smoke.
• Obsessed with craft. You know genius is in the details. You ship exceptional, not perfect, and you don't put your name on work you wouldn't stand behind.
• Built for ownership. You honor commitments, admit mistakes fast, and back your teammates when a decision costs something. No handoffs, no finger-pointing.
• All in. You treat clients' businesses like your own. You take the work seriously without taking yourself seriously.
• Resourceful when the budget, timeline, or team is tight. Constraints don't slow you down. They sharpen you.
• Glad to be in the room with people who care as much as you do. Our teams average fifteen-plus years of experience. We hire people who push each other to do better work.

We Offer

• 20 days of paid vacation.
• 15 days of unpaid vacation.
• All official public holidays off.
• 5 paid sick days without a doctor's certificate.
• Medical insurance.
• Military draft deferment (reservation) support.
• Cooperation under a gig-contract.

About the Role

We are looking for an entrepreneurial leader to build and scale a creator-driven content distribution business within the UGC and digital marketing industry.

You will own business development, revenue growth, operational efficiency, and the development of a scalable marketplace connecting brands with content creators.

Key Responsibilities

• Business Development: Acquire B2B clients, lead negotiations, close deals, and build long-term partnerships.
• Marketplace Development: Validate the business model, define monetization strategies, and collaborate with product and engineering teams.
• Creator Network Growth: Scale an international network of creators, managing recruitment, onboarding, quality control, and retention.
• Operations: Build scalable workflows, automate processes, and establish performance standards.
• Financial Management: Own P&L, optimize unit economics, and ensure sustainable profitability.
• Team Leadership: Build and manage a remote team focused on growth and operational excellence.

Requirements

• 2+ years of experience managing revenue, profitability, and P&L.
• Proven B2B sales experience in digital marketing, UGC, or content services.
• Experience managing large distributed teams or contractor networks.
• Strong understanding of TikTok, Instagram Reels, and YouTube Shorts.
• Ability to analyze financial metrics and optimize unit economics.
• Business-level English (B2+).
• Hands-on experience with AI tools and workflow automation.
• Entrepreneurial mindset and proven ability to scale early-stage businesses.

Nice to Have

• Experience launching a marketplace from scratch.
• Background in influencer marketing, creator platforms, or digital agencies.
• Experience with international teams and contractor payment systems.

What We Offer

• Fully remote work.
• Direct collaboration with senior leadership.
• High autonomy and ownership of business results.
• Cross-functional support from product, technology, and marketing teams.
• Opportunity to build and scale a profitable business unit.

Recruitment Process

1. CV screening.
2. Introductory interview.
3. Practical business case covering unit economics and a 90-day growth plan.
4. Final interview and reference checks.

How to Apply