Jobs at Djinni

Required skills:
*1+ years of experience in graphic design
*Proficient in design software: Adobe Photoshop, Illustrator. Adobe After Effects & experienced user of Figma - as a plus
*Deep understanding of design principles such as layout, typography, color theory, and composition. You should also be able to apply these principles to create effective designs for different media types, including web and print
*You should have a keen eye for detail and be able to spot inconsistencies or errors in your work, as well as in the work of others
*Strong understanding of branding and marketing principles, as well as a good knowledge of the gambling industry and its customers as a plus
*Teamwork skills. You should be able to communicate effectively, share ideas, and work collaboratively to achieve shared goals
*Time management and organizational skills. You will need to be able to manage your time effectively, work on multiple projects simultaneously, and meet tight deadlines. You should also be highly organized, with a system for keeping track of project files, revisions, and feedback

Responsibilities:
*Creating designs for digital and print media: You will be responsible for designing and creating visually appealing graphics and layouts for various marketing collateral, such as websites, social media platforms, email campaigns, print materials, and other digital content
*Collaborating with other teams: You will need to work closely with other members of the marketing team, including SMM, web designers, and content creators, to ensure that your designs align with the overall marketing goals and objectives of the company
*Developing and maintaining brand guidelines: You will be responsible for developing and maintaining brand guidelines to ensure that all design work is consistent and aligned with the company's overall branding strategy
*Conducting research and staying up-to-date with design trends: You will need to stay up-to-date with the latest design trends and tools in order to continually improve the quality of your work and ensure that your designs are modern and relevant
*Task deadlines: As a graphic designer, you will be expected to manage your time effectively and meet project deadlines in a timely manner. You may also need to work on multiple projects simultaneously, so effective time management is essential

We offer:
*Remote work from anywhere in the world, fixed schedule (Mon-Fri from 10:00 to 19:00) Kyiv time
*24 working days of annual paid vacation + Paid sick leave + All official Ukrainian holidays + 2 DayOFF
*We compensate: advanced training courses, foreign language courses, etc.
*The possibility of rapid career growth (companies at the stage of active growth are an ideal place for a rapid take-off)
*Work with the international market and the main focus on Europe
*Paid vacation and sick leave
*Team buildings

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

Main responsibilities include:

• Searching for potential clients based on the requests of client companies
• Interacting with potential clients in chat mode according to company scripts
• Analyze sales productivity and suggest improvements

Requirements:

• Ability to work with social media and understanding of their basic principles
• Availability to work full-time in the office
• High level of proficiency in Ukrainian and English grammar (is a plus)
• Basic knowledge of the IT or outsourcing space (or eagerness to learn quickly)

What we offer:

• Bonuses after the first month of work in the company
• Free study in our Corporate English Academy
• An opportunity for growth and development even if you have no commercial experience
• Regular salary review 
• Comfortable office with all amenities not far from the center (uninterrupted internet, generator, tea and coffee).
• Timely payment of salaries.
• Corporate events, teambuildings, etc.

Join Whitepay – Innovate the Future of Payments!

At Whitepay, we’re revolutionizing how businesses and individuals interact with crypto and fiat payments. As part of the WhiteBIT ecosystem, we provide seamless, secure, and scalable payment solutions that bridge traditional finance with blockchain-powered transactions. We’re looking for passionate innovators to help us redefine digital payments worldwide. If you’re excited about fintech, crypto, and building cutting-edge financial solutions, this is your chance to make a real impact!

Why You’ll Love Working Here:
🚀 Shape the Future – Build next-gen payment solutions at the intersection of crypto and finance.
💡 Innovate & Create – Your ideas will help businesses integrate digital assets effortlessly.
🌍 Global Impact – Be part of a team driving financial innovation worldwide, shaping the future of payments across industries and borders.
🎯 Tech-Driven Culture – Join a team of fintech and blockchain enthusiasts pushing the industry forward.

Ready to change the future of payments? Apply now and let’s build something game-changing together!

Requirements:

— 2–5 years of experience in Customer Support / Technical Support / Customer Success in a crypto-related IT product or SaaS company.
— Experience working with international customers and multiple time zones.
— Experience working with B2B customers and handling complex technical or product-related issues.
— Experience creating and maintaining support documentation and knowledge bases.
— Strong understanding of software products, platforms, APIs, and integrations.
— Hands-on experience with ticketing systems (Zendesk, Jira Service Management, or similar).
— Ability to troubleshoot issues, analyze logs or data, and clearly document bugs and incidents.
— Experience collaborating with Product, Engineering, and Operations teams.
— Understanding of SLAs, support KPIs, and service-quality metrics.
— Upper-intermediate written and verbal English communication skills (B2+ level).
— Ability to explain technical concepts to non-technical users.
— Strong customer-oriented mindset and conflict-resolution skills.
— High level of ownership, responsibility, and attention to detail.
— Ability to prioritize tasks and work effectively in a fast-paced environment.
— Stress-resistant and comfortable handling escalations.

Responsibilities:

— Assisting B2B clients with product inquiries and technical issues.
— Assisting end users with troubles & payment issues.
— Troubleshooting and resolving technical problems promptly.
— Creating and maintaining support documentation.
— Escalate and coordinate complex issues and requests with internal teams (Support, Development, Compliance, AML) as needed.
— Gathering and relaying client feedback for product improvement.
— Monitoring and managing support tickets within agreed SLAs.
— Staying updated on the product.
— Collaborating with internal teams to ensure a seamless customer experience.
— Process refunds for client transactions as required.
— Night Shift: From 23:00 to 06:00 CET - 5/2 (Mon-Fri).

Would be a plus:

— Experience with compliance-driven environments (KYC/AML).
— Working with international customers.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

We provide challenging tasks that offer continuous growth opportunities for everyone. We've consistently embraced development and the advancement of our colleagues, ensuring work is always engaging. Our team is prepared to offer support, share expertise, and lend a helping hand when needed.

We are seeking a Sales Manager with a strong sales-driven mindset and the ability to operate effectively across large and diverse client bases. This role requires agility in switching between priorities, handling multiple tasks simultaneously, and driving engagement without reliance on a fixed portfolio of customers. The successful candidate will excel at creating strong client attachment to the product itself, applying a results-oriented approach, and consistently delivering growth through proactive outreach, persuasive communication, and relentless focus on targets.

Requirements
- Experience in sales or account management (iGaming, betting, or entertainment industry preferred).
- Strong persuasive communication and negotiation skills.
- Analytical mindset with ability to work with numbers, KPIs, and sales metrics.
- Target-driven, self-motivated, and able to work under pressure.
- Fluency in English and French.

Responsibilities
- Client Outreach: Conduct outbound calls to the existing database with the goal of reactivation, upselling, and strengthening relationships.
- Bonus Sales: Actively promote and sell personalized bonus packages and promotions, ensuring offers align with customers' preferences and behavior.
- Performance Analysis: Monitor customers’ activity, analyze key sales and engagement metrics, and prepare reports to optimize strategies.
- Revenue Growth: Drive sales growth and increase clients’ retention through effective sales tactics and personalized communication.
- Collaboration: Work closely with a VIP team to coordinate campaigns and maximize conversion rates.
- Customer Focus: Ensure every interaction delivers a professional experience that builds trust and loyalty.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Unlimited vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
- Co-working space reimbursement to save your nerves from always working from home :)

About the Role

We are expanding our team and looking for a DevOps Engineer to join our RnD department. You will be responsible for building, maintaining, and optimizing our infrastructure, ensuring high availability and performance of services across multiple internal systems. This is a great opportunity to work on high-load projects, improve reliability, and contribute to scalable architecture solutions.

Who We Are

Our RnD department is a key driver of innovation in the company, consisting of multiple teams that develop CRM systems, marketing tools, CMS, payment solutions, and internal platforms. We focus on automation, scalability, and performance, building systems that support business growth across multiple products and regions.

Why Join Us?

• You’ll work on high-load, scalable infrastructure supporting critical business systems.
• You’ll have the opportunity to design and improve DevOps processes, including CI/CD, monitoring, and cloud infrastructure.
• We use modern technologies and cloud solutions, with a strong focus on automation and reliability.
• You’ll collaborate closely with backend developers, DevOps engineers, QA, and architects.
• We encourage knowledge sharing, and continuous improvement of processes and tools.

Requirements

Must-Have:

• 2+ years of experience as a DevOps Engineer.
• Strong hands-on experience with Kubernetes, including creating and maintaining Helm charts.
• Deep understanding of Docker and Docker Compose, experience building service images.
• Experience with cloud platforms such as AWS and DigitalOcean.
• Experience building and maintaining CI/CD pipelines (GitLab CI, GitHub Actions).
• Experience with database setup and clustering (PostgreSQL, MySQL, MongoDB).
• 3+ years of experience with Linux administration.
• Experience deploying and supporting PHP applications (php-fpm, Roadrunner).
• Experience configuring and optimizing web servers (Nginx, Traefik) and working with Cloudflare.
• Experience with monitoring and logging stack: Prometheus, Grafana, ELK.
• Scripting skills for automation (Python, Bash).

Nice-to-Have:

• Experience with EKS or managed Kubernetes services.
• Experience with ArgoCD or GitOps approaches.
• Experience designing and maintaining High Availability architectures.
• Experience with Infrastructure as Code (Terraform, Ansible).
• Understanding of cloud security best practices.

Responsibilities

• Maintain and improve the company’s infrastructure and DevOps processes.
• Ensure high availability, stability, and performance of services.
• Investigate and resolve production incidents.
• Develop and maintain monitoring, logging, and alerting systems.
• Organize and improve backup and disaster recovery processes.
• Collaborate with development teams to optimize deployment and infrastructure workflows.
• Participate in planning and designing system architecture and environments.

Benefits

• 18 business days of paid vacation + public holidays compensation.
• Insurance Fund of the company.
• Partial coverage of professional courses.
• Coverage of sick leaves, sports activities, and English language courses.

We are looking for a skilled project developer to develop the new version of our current NPS platform. This is a concrete, well-defined project where you take ownership of building the next generation of the system on a solid technical foundation.

A central element of the role is the active use of AI as a core part of the development workflow, including tools such as Claude Code. We expect you to already work AI-first — not just occasionally.

About our system
Relationwise is a SaaS platform for measuring and acting on customer and employee loyalty (NPS/eNPS). At its core it is a survey distribution engine combined with an analytics and reporting platform. The current solution covers, among other things:

• Survey design and configuration with multiple versions per language, region or business unit
• Distribution at scale over email and SMS (Twilio), with Excel-based recipient uploads, validation, scheduling, reminders and telephone follow-up
• A REST API with recipient endpoints, API-key authentication and automatic routing of recipients to the correct survey version; email delivery via SendGrid
• A loyalty dashboard with NPS score, Promoter/Passive/Detractor breakdown, historical trends, a Respondent Explorer with rich filtering and Excel export, plus benchmarking
• Score-based real-time alerts, weekly/monthly summary reports and fully templated notification emails
• Multi-tenant user and access management with per-user data access, roles and an audit log

The platform is built on C#/.NET and integrates with services such as SendGrid (email) and Twilio (SMS). The new system is to be built on Azure or an equivalent cloud platform.

Your primary responsibilities

• Developing the new version of our existing NPS system (C# / .Net / Azure)
• Using AI tools, including Claude Code, as an integrated part of your development work

• Close collaboration with our COO on direction, prioritization and progress

  
  Additional Info

• Fixed-term project position. If the project succeeds, a permanent position may follow.
• On-site at our office in Vejle, Denmark, working directly with our COO. Relocation to Vejle is required — this is not a remote role.

• To support your move, we help you find an apartment near the office and cover its cost for the duration of the project, and we support you through relocation and the work-permit process.

  
  Additional requirements

• Relocation to Vejle, Denmark is a must — you must be able and willing to move and work on-site.
• Ability to design and build the new system on Azure or an equivalent cloud platform
• A demonstrated ability to get high-quality results from AI tools through effective prompting, review and iteration
• At the interview, you will be asked to present examples of projects you have previously built with the help of AI
• As part of your application, please include an estimate of how long you expect it will take to develop the system

AceeX is an international AdTech company that has been operating in the digital advertising market for over 5 years. Their core specialization is the development and growth of our own proprietary technological platform designed to effectively connect advertisers and publishers. AceeX ensures a transparent, scalable, and result-oriented ad buying and selling process, providing clients with access to extensive inventory, diverse formats, and premium audiences worldwide.

The company operates globally across all geos, maintains data centers in Europe, Asia, and the USA. AceeX actively collaborates with large enterprise companies, direct DSPs, and publishers. Their mission is to be the best partner in the AdTech industry, helping clients achieve maximum results in traffic monetization and ad campaign management.

Aceex is looking for Technical Account Manager with a strong background in AdTech to manage client relationships, drive revenue growth, and coordinate campaign execution across programmatic and digital advertising ecosystems.

They are looking for a Middle/Senior level specialist who is an autonomous, team-oriented professional capable of data analysis without requiring constant oversight.

What you’ll be doing:

• manage and grow relationships with advertisers, agencies, and strategic partners;
• own onboarding, campaign launches, optimization, and ongoing account performance;
• coordinate with internal product, operations, and technical teams;
• analyze campaign KPIs and provide actionable optimization recommendations;
• support upsell and cross-sell opportunities across Aceex products;
• troubleshoot delivery, tracking, and integration issues with clients;
• prepare performance reports, QBRs, and strategic recommendations;
• maintain a deep understanding of programmatic advertising and market trends.

What we are looking for:

• 2+ years of experience in AdTech, digital advertising, programmatic, DSP/SSP, or affiliate ecosystems;
• strong understanding of RTB, CPM/CPC/CPA models, tracking, attribution, and analytics;
• experience working with agencies, advertisers, publishers, or ad networks;
• excellent communication and client management skills;
• analytical mindset with experience using reporting tools and campaign dashboards;
• ability to manage multiple accounts and priorities simultaneously;
• english proficiency required; additional languages are a plus;
• high level of autonomy: a team player who can independently interpret data and does not require micro-management.

Nice to have:

• existing network in the digital advertising or affiliate industry;
• experience with mobile advertising, performance marketing, or traffic monetization;
• familiarity with platforms such as Google Ad Manager, DV360, AppsFlyer, Adjust, Voluum, Keitaro, etc.;
• startup or fast-scaling company experience.

AceeX offers:

• fully remote, hybrid, or from our comfortable offices in Kyiv, Mykolayiv, or Odesa;
• medical insurance, paid vacation, sick leaves, and additional days off for personal matters;
• comfortable work schedule with no overtatimes and an opportunity to directly impact product growth;
• out-of-office parties, large-scale corporate events, and regular team buildings despite the remote format.

Let`s talk.

We’re expanding our engineering team and looking for developers who are comfortable building production-grade React and Node.js applications for early-stage companies in healthcare, fintech, and AI.

Although the role is primarily front-end oriented, the ability to contribute to backend services in Node.js is important.

You’ll join a team with clear processes, a modern stack, and a strong engineering culture.
 

What you will do

• Develop web applications using React and related tooling.
• Build and maintain backend services and APIs with Node.js (Nest.js or similar frameworks).
• Work with cloud environments and containerized setups using tools like Docker, Kubernetes, AWS, or GCP.
• Participate in architectural discussions, propose improvements, and help maintain technical standards.
• Implement new features from specification to production.

What we expect

• Solid knowledge of JavaScript (ES6+) and TypeScript.
• Strong practical experience with React
• Familiarity with Node.js (Nest.js or Express).
• Experience developing APIs using Node.js frameworks.
• Understanding of relational or NoSQL databases (Postgres, MongoDB, Firebase, Supabase).
• Ability to write maintainable, well-structured code and follow best practices.
• English at an Intermediate level or higher.

Additional advantages

• Experience with major cloud providers (AWS, Google Cloud).
• Experience with React Native
• Practical understanding of Docker/Kubernetes.
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI).

What we offer

• Engaging projects built with a modern, well-supported tech stack.
• A review process that ensures consistent feedback and knowledge sharing.
• A culture focused on continuous learning and professional development.
• Full remote work with a team distributed across multiple countries.
• Competitive compensation in USD with periodic performance reviews.
• Flexible payment methods tailored to your location.
• Work schedule aligned with your time zone.
• English practice sessions.
• Paid sick leave and annual vacation (15 business days).
• Regular team activities online.
• Coverage of monthly psychologist support sessions.

We are a fast‑growing iGaming product operating across Tier‑1 markets and serving millions of users worldwide. Our Ukrainian team is ambitious, highly capable, and ready to scale. We are looking for a Chief Marketing Officer who will drive global growth, strengthen our brand, and lead marketing excellence across diverse regions.

🌐 Key Responsibilities:

• Strategic and operational leadership of the marketing function.

• Development and execution of a global marketing strategy focused on Tier‑1 markets.

• Ownership of brand positioning and communication strategy to ensure consistency across all channels.

• Management of performance marketing, affiliate, SEO, SMM, CRM, and media buying teams.

• Building and optimizing acquisition funnels with focus on ROI, CAC, LTV:CAC ratio.

• Identification and scaling of new traffic channels, including programmatic, influencer, and emerging platforms.

• Deep analysis of marketing performance, customer lifecycle, and market trends; providing actionable insights.

• Collaboration with product, analytics, and business teams to maximize financial performance.

• Development of retention and loyalty strategies tailored to Tier‑1 audiences.

• Oversight of compliance and responsible marketing practices in regulated markets.

📊 Required Experience:

• 4+ years of experience in marketing leadership roles, ideally in iGaming or FinTech.

• Proven track record of success in Tier‑1 markets.

• Strong expertise in traffic acquisition channels (ASO, PPC, FB, inApp, programmatic, SEO).

• Experience managing in‑house teams and external partners/agencies.

• Advanced analytical skills, ability to interpret complex data and optimize campaigns.

• Deep understanding of iGaming KPIs: deposits, ARPU, LTV, retention, fraud.

• English proficiency at C1+ level (mandatory); Ukrainian language proficiency is a plus for team collaboration.

• Strategic mindset combined with hands‑on execution skills.

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as Risk Manager!

 

Requirements:

- 4+ years of experience in risk management, including 2+ years in crypto or digital assets;
- Bachelor’s or Master’s degree in Finance, Economics, Risk Management, Engineering, IT, or a related field;
- Strong understanding of market, technology, and operational risks within digital platforms;
- Experience in designing and implementing risk frameworks, including stress testing and scenario analysis;
- Proficiency in working with data (SQL), BI tools (Tableau/Grafana), and automating KRIs/reporting;
- Knowledge of risk identification methodologies and practical application (SWOT, checklists, environmental analysis, expert assessment);
- Hands-on experience with crypto platforms and DeFi protocols;
- FRM, CFA, PRMIA, or similar certifications are a plus.

Mindset & Soft Skills:
- Proactive and initiative-driven, able to independently identify issues and propose solutions;
- Highly organized with strong attention to detail;
- Comfortable working in a fast-paced environment, capable of multitasking and prioritizing;
- Excellent communication and negotiation skills;
- Able to make balanced and pragmatic decisions;
- Resilient under pressure and during crisis situations;
- Strong mentoring and knowledge-sharing mindset.

Responsibilities:

- Develop and implement risk policies for products and processes;
- Monitor and analyze key risk types, including market, liquidity, and operational risks;
- Conduct stress testing and scenario analysis to evaluate resilience to market shocks;
- Define and implement Key Risk Indicators (KRIs) and early warning systems;
- Prepare regular risk reports for senior management;
- Coordinate the work of risk analysts and provide mentorship;
- Support incident response procedures and crisis management;
- Collaborate with Strategy, Ops, and Engineering teams to ensure comprehensive risk identification and mitigation planning.

Work conditions

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.

Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.

Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.

The role

Ideals is an international B2B SaaS company building a leading Virtual Data Room (VDR) platform used globally for highly sensitive data exchange, including M&A, fundraising, legal, financial, and other business-critical processes.

Our Engineering organization comprises approximately 70 professionals across 9 cross-functional Agile teams. Each team owns a specific part of the product and consists of developers, QA engineers, a product manager, a designer, and an Engineering manager. Together they work on delivering meaningful improvements for our users.

We are looking for a Senior Backend Engineer (.NET) to join one of our teams working on the Ideals Virtual Data Room platform.

Our product provides an industry-leading user experience and already includes AI features across multiple areas, each owned by dedicated engineering teams. We continue to explore how AI can improve or even completely change user experience, document workflows, and engineering productivity.

To enhance engineering productivity and focus on high-impact challenges, we provide company-paid enterprise subscriptions to leading AI models. This allows our engineers to select the best vendors to accelerate routine work, improve code quality, and explore innovative solutions. We actively encourage integrating these tools into daily workflows to keep our focus on complex engineering tasks.

Tech stack: .NET Framework 4.7, .NET 8+, ASP.NET Core, Entity Framework, Web API, PostgreSQL, AWS, Docker/Kubernetes, ArgoCD, Git.

What you will do

• Participate in all phases of the SDLC as part of a cross-functional product team. This includes, but is not limited to, requirements analysis, design, implementation, testing (unit, integration, and service tests), building, deployment, and operation of new product increments, handling change requests, defect resolution, spikes, and proof-of-concepts
• Ensure high-quality solutions by maintaining acceptable test coverage aligned with the Definition of Done criteria
• Be a proactive team player, contributing actively to the group’s efforts to complete tasks and achieve goals
• Adhere to and drive modern software engineering practices through design reviews
• Engage in mentorship and knowledge sharing within the team and the Engineering organization

What you bring

• Over 5 years of commercial experience in backend development using .NET Framework and .NET 6+
• B2 level proficiency in English, both spoken and written
• Solid understanding of the SDLC, along with software design and architecture principles
• Expertise in writing both unit and integration tests while ensuring that best practices for testing are integrated into every phase of development
• Expertise in API design principles, with a solid understanding of REST, RPC, including security considerations
• Experience with relational databases (preferably MS SQL Server / PostgreSQL)
• Familiarity with cloud platforms (AWS is preferred)
• Product-focused approach, consistently striving to create value for users
• Strong sense of ownership, taking full responsibility for end-to-end development from design through to production support
• Proactive attitude and a growth mindset, with a strong orientation towards self-development and continuous learning
• Interest in AI-driven solutions, with openness to developing expertise in this area

Nice to have

• Experience in product or SaaS businesses
• Experience with .NET 8
• Experience with AWS (SNS, SQS, S3,EC2,OpenSearch) and Docker/Kubernetes
• Knowledge of security best practices in backend development

Our assessment process

• Screening call with the Talent Acquisition Specialist (45 mins)
• Technical interview and Live coding (2 hours)
• Engineering Competency-based interview with our Engineering Manager (2 hours)
• Interview with the Hiring Manager (60 mins)

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

As an HR Manager (People Operations) at BotsCrew, you’ll own the full employee experience lifecycle — from onboarding new team members to shaping how the company grows, learns, and communicates internally. You’ll hold real ownership over processes, outcomes, and the culture we’re building together.

BotsCrew is an AI company, and that extends to how we run People Ops. You’ll be expected to bring AI tools into your daily work — automating repetitive workflows, improving reporting, and finding smarter ways to do things that used to take hours. If you enjoy turning ambiguous problems into structured systems, this role has plenty of that.

You’ll work closely with the Head of People Operations and collaborate with team leads and managers across the company. Together, you’ll shape programs that help people grow, create feedback loops that actually work, and keep the team connected as we scale.
 

Requirements:

• 1+ year of HR or People Operations experience in a tech company or similarly structured environment
• Solid understanding of onboarding design, L&D fundamentals, feedback culture, and core HR operations
• Proven practical use of AI tools in day-to-day work — not theoretical, actual workflows improved
• Ownership mindset — you follow through, flag issues early, and don’t wait to be told what to do next
• Strong communication skills and ability to build trust across different levels and functions
• Confident English (B2) — comfortable writing and speaking in professional contexts
• Ability to structure ambiguous situations into clear processes and documentation
• Comfortable working in a hybrid model with regular on-site presence in Lviv
   

Nice to Have:

• Experience launching or significantly improving HR processes from scratch
• Background in HR automation, prompt engineering, or AI workflow optimization
• Experience with HR analytics, dashboards, or structured reporting
• Involvement in employer brand, internal communications, or company event organization
• Experience organizing learning initiatives, training programs, or knowledge-sharing formats
  
  Responsibilities:
• Own the full employee journey — design and run onboarding, development touchpoints, and offboarding processes that leave a strong impression at every stage
• Drive learning and development initiatives — coordinate PDPs, facilitate workshops, and build programs that support real career growth
• Build and maintain HR documentation — process descriptions, SOPs, guides — so the team always has a clear source of truth
• Lead team health and engagement efforts — pulse checks, feedback culture, internal communication channels
• Develop employer brand and internal culture initiatives — events, recognition, content that reflects who BotsCrew is
• Integrate AI tools into HR workflows — identify automation opportunities, test new tools, and document what works
• Track and report on people analytics — use data to identify trends, measure program effectiveness, and recommend improvements
• Support teammates and managers on day-to-day HR questions, escalations, and sensitive situations
   

We Offer:

• 20 working days of paid vacation plus 5 days of paid sickness
• Flexible work schedule & comfortable remote work conditions
• Competitive salary
• Access to Regus coworking spaces when needed
• FOP (private entrepreneur) accounting and support services
• ChatGPT for Business access to support productivity and experimentation with AI tools
• PDP creation and guidance from our mentors
• A talented team and a culture that blends innovation, speed, and real business impact
   

Interview Process:

1. Prescreen Interview — intro call with our Recruiter
2. Tech Interview — your work approach and skillset discussion with HR Lead
3. HR Interview with Head of People Operations — deep diving into your business understanding
4. Background & Reference Check
5. Offer! 🎉

We are looking for a Product Manager to join United Tech and make a real impact on a product already loved by millions of users. Our goal is not just to grow fast, but to build a stable, high-quality experience. You’ll be working on mobile apps with a strong and active user base, enhancing their experience and driving key product metrics like LTV and conversion to payment. Your role will involve leading the development of new features, from ideation to launch, to support user growth and product monetization.

About the product: It’s a global streaming platform that connects people through live events, video chats, and real-time interactions. Our mission is to offer a fun, safe space for users worldwide to engage with streamers and communities. In the near future, we plan to expand into new markets, including Arab countries and Europe, and introduce exciting features to enhance monetization and user engagement. You will play a key role in shaping these new developments and helping the product achieve its ambitious goals.

Our global goal is to be a top 3 product in our niche, and we are focused on optimizing content quality, adding features that drive user retention, and strategic growth. With high-quality video, 24/7 streams, and a completely ad-free experience, we are redefining online entertainment. If you’re ready to contribute to the future of streaming and help us reach the top, we’d love to have you on board.

In this role, you will

• Analyze competitors, customer needs, and market trends, and uncover insights from analytics data
• Build and maintain a roadmap for your features to improve LTV and payments conversion
• Write clear and comprehensive PRDs to guide development

It’s all about you

• 2+ years of experience as a Product Manager with mobile apps in B2C products
• Proficient in data analysis and A/B testing
• Strong skills in analyzing user feedback and competitors
• Experience in planning and prioritizing product roadmaps aligned with business strategy
• Ability to prioritize hypotheses using frameworks like RICE
• Upper-Intermediate English or higher
• A collaborative team player with initiative and proactivity in proposing product improvements
• Data-driven and ownership mindset

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Interview with Hiring Managers
• Test Task
• Final Interview
• Reference check 
• Offer

Tax plays a critical role in scaling global digital businesses operating across multiple jurisdictions, payment ecosystems, and regulatory environments. In this role, you will work at the intersection of international taxation, business strategy, and product growth, helping shape tax-efficient structures that support millions of users worldwide. You’ll collaborate with external advisors, finance teams, auditors, and business stakeholders to manage complex tax matters across the EU and US while ensuring compliance, mitigating risks, and supporting the continued expansion of our global operations.

In this role, you will

• Manage international tax compliance across a group of companies operating in the EU and US in cooperation with local tax advisors
• Oversee VAT, GST, and sales tax processes for digital products, including SaaS, subscription-based services, and B2C business models
• Coordinate tax reporting, tax payments, and communication with tax authorities across multiple jurisdictions
• Manage CFC reporting requirements and ensure compliance with applicable regulations
• Analyze tax implications of new products, markets, payment flows, and business initiatives
• Identify tax risks, develop mitigation strategies, and assess the impact of legislative changes on the business
• Participate in the development of transfer pricing approaches, coordinate transfer pricing documentation, and analyze intercompany transactions
• Support internal and external audits while ensuring accurate reflection of tax matters in financial and management reporting
• Contribute to the optimization of the group’s corporate structure from a tax and operational perspective
  
  It’s all about you
• Higher education in Finance, Accounting, Economics, or Law
• At least 3 years of experience in international taxation gained within Big4, an international group of companies, or a consulting firm
• Strong understanding of VAT, GST, and sales tax in cross-border transactions, particularly within digital services, SaaS, subscription businesses, mobile applications, or B2C models
• Practical knowledge of EU and/or US tax regimes
• Strong understanding of double tax treaties, permanent establishment risk mitigation, transfer pricing principles, OECD guidelines, and the arm’s length principle
• Experience working with CFC structures and transfer pricing matters
• Understanding of IFRS principles related to taxation and tax liabilities
• Advanced Excel skills and ability to work with large volumes of financial data
• English proficiency at B2 level or higher for reporting, communication with auditors, advisors, and financial institutions
• Ability to make independent decisions and take ownership of outcomes
• Strong systems thinking with the ability to understand relationships between jurisdictions, entities, and business operations
• Excellent written and verbal communication skills in a professional environment
• Ability to effectively manage multiple priorities and perform under pressure
• Proactive mindset and strong problem-solving skills
  
  Would be a plus
• Experience coordinating tax reporting and VAT registrations in the EU and/or US
• Experience preparing or coordinating transfer pricing documentation
• Experience in FinTech, payment systems, or payment service providers (PSPs)
• Practical experience with the Cyprus IP Box regime
• Experience working with tax-transparent US LLC structures
• Familiarity with ERP systems such as SAP, Microsoft Dynamics, or similar platforms
  
  What we offer
• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity Recovery Support Allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
  
  Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
  
  Hiring process
• Intro call
• Test Task
• Hiring Team Interview
• Final Interview
• Reference check
• Polygraph
• Offer
   

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.

Ідеально для тих, хто прагне:

• Розробляти, запускати та оптимізувати механіки гейміфікації для підвищення залученості гравців, утримання та довічної цінності клієнта (Lifetime Value);
• Аналізувати поведінку гравців і показники ефективності для виявлення можливостей зростання;
• Створювати та управляти гейміфікаційними кампаніями, турнірами, місіями, викликами та програмами лояльності;
• Тісно співпрацювати з командами CRM, Product, BI та Marketing для створення захопливого досвіду для гравців;
• Відстежувати ринкові тренди та активність конкурентів для впровадження інноваційних рішень у сфері гейміфікації;
• Готувати звіти та рекомендації на основі результатів кампаній і аналітики гравців.

Досвід, який стане твоєю перевагою:

• 2+ роки досвіду в Gamification, CRM, Product Marketing, Retention або суміжній ролі в iGaming;
• Сильні аналітичні навички та досвід роботи з KPI, сегментацією гравців і метриками утримання;
• Практичний досвід управління інструментами гейміфікації, кампаніями та механіками залучення;
• Здатність працювати з кросфункціональними командами в динамічному середовищі;
• Англійська мова на рівні Upper-Intermediate або вище.

Ми цінуємо:

• Креативне мислення, орієнтоване на дані;
• Сильні комунікаційні навички та навички управління взаємодією зі стейкхолдерами;
• Проактивний, орієнтований на результат і уважний до деталей підхід;
• Здатність самостійно генерувати та впроваджувати нові ідеї;
• Адаптивність і готовність працювати в динамічному середовищі.

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Орієнтація на здоров’я та добробут;
• Глобальне медичне страхування;
• Можливості для зростання;
• Програми бенефітів (компенсація спорту / стоматології / психолога тощо);
• Бонуси за досягнення результатів;
• Динамічне робоче середовище.

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.

Perfect for those who aim to:

• Develop, launch, and optimize gamification mechanics to increase player engagement, retention, and lifetime value;
• Analyze player behavior and performance metrics to identify growth opportunities;
• Create and manage gamification campaigns, tournaments, missions, challenges, and loyalty programs;
• Collaborate closely with CRM, Product, BI, and Marketing teams to deliver engaging player experiences;
• Monitor market trends and competitor activities to introduce innovative gamification solutions;
• Prepare reports and recommendations based on campaign performance and player insights.

Experience you’ll need to bring:

• 2+ years of experience in Gamification, CRM, Product Marketing, Retention, or a related role within iGaming;
• Strong analytical skills and experience working with KPIs, player segmentation, and retention metrics;
• Hands-on experience managing gamification tools, campaigns, and engagement mechanics;
• Ability to work with cross-functional teams in a fast-paced environment;
• Upper-Intermediate English or higher.

It’s a perfect match if you have those personal features:

• Creative and data-driven mindset;
• Strong communication and stakeholder management skills;
• Proactive, result-oriented, and detail-focused approach;
• Ability to generate and implement new ideas independently;
• Adaptability and willingness to work in a dynamic environment.

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.

Apply, and let your growth journey begin.