Jobs at Djinni

Job Posting: Team Lead (Remote)

 Department: Home Services
 Location: Remote
 Employment Type: Full-Time
 Working Hours: 8:00 AM – 5:00 PM (LA Time), Monday to Friday

Summary

We are seeking a detail-oriented, results-driven Team Lead to oversee daily operations of our Home services accounts. This is a hands-on leadership role focused on execution, operational performance, and team coordination. You will be responsible for driving measurable results that directly impact revenue, profitability, and client satisfaction by ensuring smooth workflows, supporting the sales and service teams, and mentoring your team toward success. This position emphasizes operational oversight, coaching, and performance outcomes.

Key Responsibilities
 

Team Leadership & Oversight

• Lead, coach, and support team members in achieving individual and team KPIs.
• Monitor daily performance metrics (Revenue, Profitability %, Closing Ratios, ADL) and provide corrective action when needed.
• Ensure adherence to processes, service levels, and client expectations.
   

Operational Execution

• Manage lead allocation and workload distribution for maximum efficiency.
• Track real-time progress on closing ratios, profitability, and revenue goals.
• Identify operational bottlenecks and implement quick solutions.
   

Sales & Service Support

• Collaborate closely with Sales Development Representatives (SDRs) and service technicians to ensure seamless client interactions.
• Handle client/contractor escalations swiftly and professionally.
• Reinforce best practices in sales conversion and service excellence.
   

Performance Monitoring & Reporting

• Deliver regular performance updates and insights to the team and AR BUM.
• Conduct one-on-one check-ins and support team members in hitting goals.
• Drive accountability by maintaining KPI visibility across the team.
• Reduce Canceled & Lost leads month-over-month (MOM).

Contractor & Client Coordination

• Build strong relationships with contractors to ensure service availability, dependability, and revenue growth.
• Ensure positive client experiences by resolving issues quickly and maintaining service quality.

Continuous Improvement

• Contribute to technician hiring and onboarding efforts.
• Share real-time operational feedback with management to enhance tools and workflows.
• Promote training and knowledge sharing across the team.

Requirements

• 3+ years in supervisory or team lead roles (sales operations, call centers, or field services preferred).
• Strong track record in managing KPI-driven teams in fast-paced environments.
• Excellent organizational and problem-solving skills with execution focus.
• Proficiency with CRM systems, KPI dashboards, and reporting tools.
• Strong communication skills for engaging with team members, contractors, and clients.

Core Competencies

• Hands-On Leader: Actively engages in daily team operations.
• KPI-Focused: Monitors and improves performance with data-driven decisions.
• Problem Solver: Resolves escalations and operational challenges effectively.
• Collaborative: Works across teams to align sales and service.
• Resilient & Driven: Thrives under pressure while driving performance.

Why Join Us?
This is an exciting opportunity to step into a high-impact leadership role where your operational expertise will directly influence business growth and client satisfaction. You’ll work in a supportive, high-performance culture, with room to grow alongside the AR Business Unit.

We are looking for an enthusiastic and proactive Intern Python Developer to join our dynamic team!

This is a fantastic opportunity to start your career in software development and gain hands-on experience working with modern technologies in a collaborative and supportive environment. If you complete the internship successfully, you will have the chance to continue your journey with our team for at least 1 year.

For this internship, you need to have:

— Good knowledge of Python programming language;
— Understanding of basic software development concepts such as data structures, algorithms, object-oriented programming, and async programming;
— Knowledge of Django;
— Familiarity with version control systems, preferably Git;
— Familiarity with Linux systems;
— Familiarity with SQL and NoSQL Databases;
— Intermediate English level.

Would Be a Plus:

— Familiarity with ML, LLM, and RAG;
— Passionate about AI;
— Some experience in pet projects.

Our selection process includes:

— HR interview;
— Tech interview;
— Final interview with the founders of the company.

We offer:

— Internship schedule: Monday to Friday, 10.00–19.00
— Office-based / remote work;
— No time trackers or other bureaucratic measures;
— Practical experience on internal projects;
— Networking with experienced professionals willing to share their knowledge and experience;
— Opportunity to obtain a contract with HYS Enterprise as a Junior specialist.
— Gifts for birthdays and professional holidays;
— Interaction with experienced professionals willing to share their knowledge;
— Participation in internal and external events.

Recruitment stages: HR interview, Tech interview, Final interview, Offer.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

PwC is seeking an experienced Databricks Platform Engineer to accelerate the maturation of our Databricks platform as a core component of the firm’s Data Mesh and AI-first strategy. This role will help shape the architectural direction, governance model, and enterprise standards that underpin secure and scalable Databricks adoption.

Role Overview

The Databricks Platform Engineer  will be responsible for executing against this strategy by driving service optimization, implementing advanced platform capabilities, and partnering with Product and Engineering teams to enable enterprise-scale adoption across client and corporate use cases.

Key Responsibilities:

• Lead the rollout and optimization of Databricks services at the PwC account level.
• Implement advanced capabilities including Unity Catalog, AI/ML models, Delta Sharing, Automatic Identity Management (AIM/SCIM), and Budget Policies for cost governance and tagging.
• Collaborate with Databricks and PwC platform teams to enhance and enable secure data exchange.
• Support networking design and optimization across Databricks environments.
• Partner with Product and Engineering teams to refine user experience, service provisioning models, and upcoming Databricks capabilities.
• Coordinate cross-functional efforts to enable AI-driven workflows and advanced analytics capabilities within Databricks.

Required Qualifications:

• 5+ years of experience in data engineering, cloud data platforms, or platform architecture.
• 3+ years of hands-on experience with Databricks or comparable modern data platforms.
• Expertise in Unity Catalog, Delta Sharing, Compute (classic and serverless), Microsoft Entra ID (SCIM/AIM), and Azure networking.
• Strong understanding of data governance, access control models, and FinOps best practices.
• Excellent communication skills with the ability to translate complex technical solutions into business value.

Preferred Qualifications:

• Databricks Certified Professional or Azure Databricks Certification.
• Hands-on experience with Databricks, Microsoft Fabric / OneLake, or other enterprise data platforms.
• Prior consulting experience or enterprise-scale platform transformation experience.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

We are looking for a Junior/Middle Manual QA Engineer to join Ohayu (https://ohayu.com). We are building the easiest way for travelers to stay online anywhere in the world. We’re a fast-scaling B2C mobile + web app (iOS/Android/Web) that lets people buy eSIM data plans in minutes - cheaper than roaming, no SIM shops, no hassle. Thousands of travelers already use Ohayu worldwide, and we’re just getting started.
Our ambition is bigger than eSIM: we’re evolving Ohayu into a full Travel App that makes every journey smoother.

What you’ll do:

You’ll help us keep quality high while we move fast - and you’ll get hands-on exposure to how product teams ship real features.

• Test Web, Android, and iOS releases end-to-end (from user flows to edge cases).
• Create and maintain test cases, checklists, and clear test coverage for key journeys (purchase, installation, connectivity, account).
• Execute scenarios, validate results, and document findings.
• Report bugs with clean reproduction steps, expected vs actual behavior, priority/severity suggestions, and evidence (screenshots, logs, network traces).
• Do initial investigation using logs, DevTools / network tools, and basic SQL to speed up debugging.
• Collaborate with developers and product to verify fixes and improve feature quality before release.

What we’re looking for:

• Strong understanding of QA fundamentals: SDLC, test design techniques, types/levels of testing.
• Good knowledge of the client-server model and basics of HTTP/HTTPS.
• Experience in manual testing of mobile and web applications.
• Basic SQL and confidence using tools like Chrome DevTools (network, console, requests).
• Ability to perform basic root cause analysis (logs + network + DB checks).
• Strong organization: you can prioritize tasks, keep testing structured, and follow through.
• Analytical mindset and attention to detail.
• Strong communication and teamwork.
• Proactive mindset: you spot risks early, suggest improvements, and ask good questions.
• English: intermediate+ (documentation + team communication).

Why you’ll like working with us:

• Real impact: your work directly affects real travelers using Ohayu worldwide.
• Product-driven culture: we care about UX and smooth user journeys - QA is a key part of that.
• Fast learning curve: frequent releases, clear feedback loops, real-world cases.
• Genesis ecosystem: access to expertise, resources, and a strong product community.
• Benefits: health insurance, 20 paid vacation days, annual performance review with clear salary progression.

Work format: remote-friendly, or from our offices in Warsaw / Kyiv / Lviv

We are looking for a proactive and enthusiastic Junior Digital Marketing Specialist with experience to join our team. This is an excellent opportunity for someone passionate about marketing, eager to learn, and ready to contribute to impactful projects.

About the project:
Join Epicstaff — our open-source startup building a platform for creating AI agents with a visual UI and modular backend. Check it out github.com/EpicStaff and make sure you understand what it’s about. If it clicks with you — welcome aboard, and let’s build something great together.

No micromanagement. Just clear goals, smart teammates, and your chance to make a real impact on a real product.

Our selection process includes:
— HR interview;
— Test Task;
— Tech interview;
— Final interview with the founders of the company.

Requirements:
— 6+ months of experience as a Marketing Specialist, SMM manager, or related position;
— Understanding of digital marketing principles and practices, with familiarity with digital tools and social media platforms (e.g., LinkedIn, Reddit, Facebook, YouTube);
— Experience with SMM strategies and influencer collaborations;
— Are interested in tech and excited about the potential of AI in marketing;
— Understanding of business challenges with a practical, mature approach;
— Follow digital trends and enjoy exploring new tools and innovations;
— Strong written and verbal communication skills in English (Upper-Intermediate level or higher).
 

Responsibilities:

— Working on social media content creation and scheduling;
— Researching digital trends, competitors, and target audiences;
— Contributing to the planning and execution of marketing campaigns;
— Analyzing campaign performance and preparing reports;
— Participating in team brainstorms and idea development.
 

We Offer:

— Schedule: Monday–Friday, (10.00−19.00 or 9:00-18.00);
— Work format: office/remote/hybrid;
— Medical insurance;
— Corporate equipment;
— No time trackers or unnecessary bureaucracy;
— Supportive and collaborative team culture;
— Paid vacation and sick leave;
— Gifts for birthdays and professional holidays;
— Freedom to test ideas, lead initiatives, and try something new;
— Communication with experienced professionals eager to share their expertise;
— Participation in internal and external events, with opportunities to grow your brand.

Who are we?

Fuel is on a mission to unlock billions of dollars in GDP by helping SMBs make better financial decisions every day. We manage over $500M in customer P&Ls through our FP&A platform, combining AI with hands-on CFO expertise to deliver enterprise-grade finance - without the enterprise price tag or complexity.

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We're looking for a Head of Engineering who's already been the senior technical person at a small startup — writing code, making architecture calls, and keeping founders in the loop without being asked. 

You'll own engineering fully — the team, the delivery, the architecture, the quality bar, and the overall engineering state of the company. This is not a coordination role. You'll write production code daily on the hardest problems: AI agents, MCP infrastructure, forecasting systems, and financial analytics. You'll be the person who says what's doable, shapes scope, and decides how the team works.

The team is 4 engineers, 1 QA, and 1 Product Owner. The direction is set — we're looking for someone to run the room.

If that matches your experience, let's talk.

What are your responsibilities?

• Build and maintain the forecasting agent and financial analytics platform
• Develop MCPs and the agent orchestration layer
• Own dashboards, access controls, and reporting infrastructure
• Build the AI coding culture across the team — by example, not by policy
• Drive end-to-end engineering delivery: planning, estimation, and accountability
• Own technical architecture across the full stack and AI layer
• Negotiate and control scope — before it reaches the team
• Maintain code quality, CI/CD, automated testing, and deployments
• Run 1:1s, give feedback, and support engineer growth
• Lead hiring as the team scales
• Send engineering reports proactively — blockers, throughput, what changed, and why
• Translate technical constraints into business language for founders and non-technical stakeholders

What are the preferred requirements for the role?

• 5+ years of engineering experience, 2+ years as Tech Lead or Head of Engineering at a startup under 50 people — still writing code daily
• TypeScript / Node.js · React, ideally NestJS knowledge
• Shipped AI in production: LLM integration / RAG, agents, MCP — real users, not demos
• Daily AI tooling: Claude Code, Cursor, Augment, or equivalent 
• People leadership experience: 1:1s, feedback, hiring
• B2B SaaS experience, preferably in fintech or a data-heavy domain
• Clear and proactive communication with C-level executives
• C1 English

Good to have:

• Financial API integrations: QuickBooks, Xero, Stripe, or similar
• FP&A domain: P&L, forecasting, budget vs. actuals
• Side projects or open source built with AI tooling
• Experience with MCPs and agent orchestration

Reporting Structure: reporting to the CEO

Recruitment Process:

1. Recruiter interview 
2. Tech fit & live coding session with Fuel engineers 
3. System Design and Behavioural interview with Fractional CTO 
4. Culture fit interview with the CEO

Why work with us?

• You'll own engineering fully — not inherit someone else's decisions
• Work on real AI: production agents, MCP infrastructure, financial intelligence that SMBs actually depend on
• Small team, high trust — no politics, no layers, no meaningless meetings
• Competitive salary + equity 
• Freedom to define how engineering works — tooling, process, standards are yours to set
• Flexible schedule and async-friendly culture
• 18 days paid vacation per year + paid sick leave
• You'll see the impact of your work directly — in the product, in the team, and in the businesses we serve

About the role
We are looking for an IT Procurement Specialist responsible for the full lifecycle procurement of software, licenses and related IT services. This role has a strong impact on cost optimization, compliance and the efficient use of IT resources.

Responsibilities

• Manage the full software procurement lifecycle: from gathering requirements to contract signing.  
• Handle licensing models and agreements (SaaS, on‑premise, enterprise agreements).  
• Negotiate with vendors (Microsoft, Atlassian, Adobe, etc.) and manage vendor relationships.  
• Optimize software costs through license optimization and cost‑saving initiatives.  
• Monitor license usage and prevent over‑ or under‑licensing; support audits and ensure license compliance.  
• Collaborate with IT, Finance and Legal teams on procurement, contracts and compliance matters.  
• Maintain procurement documentation, contracts and regular reporting.

Requirements

• At least 2 years of experience in IT or software procurement.  
• Solid understanding of licensing models (subscription, perpetual, volume licensing).  
• Experience working with major vendors (e.g., Microsoft, Oracle, SAP).  
• Strong negotiation skills and contract management experience.  
• Experience in cost optimization or participation in software audits is a plus.  
• English level: at least Intermediate (for working with contracts and vendors).

Nice to have

• Experience with SAM (Software Asset Management).  
• Familiarity with licensing policies of major vendors.  
• Experience working in international companies or multi‑vendor environments.

We are looking for a highly skilled MuleSoft Integration Engineer to join our team. The ideal candidate will focus on building and maintaining seamless data flows between Salesforce and our ERP ecosystem.

Core Tech Stack:

MuleSoft

Salesforce

ERP

Must-Haves:

Strong Hands-on MuleSoft Expertise: Deep experience with Anypoint Platform (Design Center, Exchange, Runtime Manager, API Manager).

Salesforce Integration Experience: Solid understanding of the Salesforce object model and integration patterns.

ERP Connectivity: Proven track record of integrating Enterprise Resource Planning systems (e.g., SAP, Oracle, NetSuite) using MuleSoft.

Integration Specialist Focus: Please note that candidates with experience only in Salesforce (without deep MuleSoft hands-on skills) will not be considered for this role.

Nice-to-Haves:

MuleSoft Certifications: Certified Developer or Integration Architect.

Advanced DataWeave: Mastery in writing complex data transformations.

API-led Connectivity: Practical application of the three-layer architecture (System, Process, Experience APIs).

DevOps & CI/CD: Experience with Mule Maven Plugin, Jenkins, or GitHub Actions for automated deployments.

Security Standards: Knowledge of OAuth 2.0, OpenID Connect, and JWT for securing APIs.

Key Responsibilities:

Design and develop scalable, high-performance integration flows.

Bridge the gap between Salesforce and ERP systems to ensure data consistency.

Optimize existing integrations and troubleshoot complex architectural challenges.

We’re launching a new product  and looking for a hands-on Product Marketing Manager who can take ownership of go-to-market and first traction.

Responsibilities:
 •  Market & competitor research
 •  Positioning and value proposition
 •  Building and testing acquisition funnels
 •  Running paid traffic (Meta / Google)
 •  Landing pages optimization
 •  Analytics (CAC, CPL, conversions)
 •  Working with early sales
 •  Developing partner channels

Requirements:
 •  Experience launching products or new directions
 •  Strong understanding of funnels and unit economics
 •  Data-driven mindset
 •  Ownership and инициативность

Nice to have:
 •  Startup experience
 •  CRM
 •  Partner / affiliate marketing

What you get:
 •  Real ownership
 •  Fast decisions
 •  Direct impact on revenue

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.


The future of Web3 starts with you — join us as a Middle Manual QA Engineer!

Requirements:

— 3+ years of experience in Quality Assurance and Testing.
— Confident knowledge of OS: macOS, Windows, Linux.
— Basic knowledge of SQL.
— Understanding the DOM structures of web pages.
— Experience with any packet sniffers (e.g. Fiddler, Burp Suite, Charles, etc.)
— API testing experience.
— Experience working with API clients (Postman).
— Knowledge of Software Testing Life Cycle.
— Understanding of client-server architecture.
— Creating and working with test documentation: checklists, cases, bug reports.
— Experience working with developer tools in browsers (Chrome, Firefox, Safari, Opera, etc.).
— Experience with bug-tracking systems (Jira, Confluence, Qase or similar test management tools).
— Experience with CI tools, like TeamCity, GitHub Actions (used for auto-running and managing).
— Experience with virtual environments.
— Good understanding of testing methodology and principles.
— Basic knowledge of GitHub.
— Experience working with cryptocurrency platforms and exchanges.
— Experience with fiat payment providers and related integrations.

Responsibilities:

— Business requirement analysis.
— Creating test documentation (checklists, bug reports, plans, and procedures).
— Functional, usability, acceptance, exploratory, regression, and smoke testing of system.
— Communicate with Delivery managers and team members to understand details of features and peculiarities of implementation.
— Testing mobile applications on iOS/Android.
— REST API testing.
— Estimate, prioritize, and coordinate testing activities.
— Working with developer tools in browsers.
— Working with Agile / Scrum desk.

Would be a plus:

— Practical experience with test automation (API, End-to-End, UI).
— Experience testing blockchain-based applications.
— Understanding of crypto security best practices.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.

Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— 5 calendar days of sick leave.
— Additional days off for national holidays.

About the role

At RubyLabs, we’re seeking a senior AI Engineer (Node.js / Next.js / TypeScript) to shape our AI infrastructure and drive production-ready LLM experiences. You’ll work in a modern stack, making data-driven decisions around model performance, reliability, and cost.

You’ll own advanced prompt systems, structured outputs, and complex LLM workflows using LangChain or LlamaIndex. Observability, debugging, and evaluation are core to the role, leveraging Langfuse and AI gateways like OpenRouter to continuously improve model quality and operational efficiency. You’ll take full ownership of key AI features from experimentation to live production.

Key Responsibilities

• Advanced Prompt Engineering: Designing complex, dynamic prompt templates with conditional logic and efficiently reusing information and context within prompts to maximize generation quality and reasoning.
• Structured Outputs & Schemas: Implementing various response schemes (JSON mode, function calling, Zod/JSON schemas) to ensure AI outputs are predictable and ready for seamless integration into application logic.
• Prompt Engineering & Evaluations: Building robust evaluation pipelines and using Langfuse to collect feedback and score the quality of responses in real time.
• Tracing & Debugging: Performing deep debugging of complex LLM chains using Langfuse traces to identify bottlenecks and optimize for cost, latency, and context window usage.
• AI A/B Testing: Running systematic experiments across different models via OpenRouter (e.g., comparing Claude 3.5 Sonnet vs. GPT-4o) and analyzing results based on quantitative metrics.
• Data-Driven Decisions: Making deployment decisions for new prompts or models strictly based on quantitative benchmarks and trace data, rather than intuition.
• Output Scoring & Analysis: Developing scoring systems to analyze the “Problem → Solution” chain and identify root causes of hallucinations or logic errors using Langfuse analytics.
• Model Performance & Fine-Tuning: Regularly re-evaluating model performance as new architectures emerge and performing fine-tuning when necessary to meet specific domain requirements.

Qualifications

• Node.js & Next.js: Deep knowledge of the stack to build reliable services and handle complex LLM-generated data.
• Dynamic Prompting Skills: Proven experience in building prompts where content is highly dependent on input variables and context injection.
• OpenRouter Experience: Experience working with unified APIs, managing rate limits, and selecting the most cost-effective models for specific tasks.
• Langfuse (or similar): Understanding of LLM observability principles — setting up tracing, creating test datasets, and integrating scoring systems.
• Evaluation Methodology: Experience with frameworks like RAGAS or building custom “LLM-as-a-judge” systems.
• Analytical Mindset: Ability to transform raw generation logs into actionable business metrics and technical insights.
• Iterative Mindset: Focus on continuous product improvement through constant feedback loops.

Nice to have

• Fine-Tuning: Practical experience in fine-tuning models for specific domain tasks or JSON compliance.
• RAG Architecture: Understanding how to build and optimize Retrieval-Augmented Generation systems, including indexing, retrieval, and re-ranking.
• Python: Basic knowledge for working with data science scripts or AI evaluation libraries.

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1tzxGX4Uu7Ts_HCLFXESKLnKaaBfVCPf1f9AYZPrkjJM/preview?tab=t.0

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)
• Technical Interview (60 minutes)
• Final Interview (30 minutes)

What you will actually do

• Design and build complex API integrations connecting internal and client systems — Wrike, Azure DevOps, Claude, and others
• Take full ownership of development tasks — from requirements and architecture through to testing and release
• Build new products, features, and internal tools from scratch — not just scripts, but shippable code
• Automate repetitive workflows — status and data syncs, report generation, and recurring manual processes
• Work with Claude as your primary coding partner — prompt, iterate, and ship production-ready code
• Create weekly POC demos — prove the concept fast, refine later
• Continuously improve existing systems, reduce technical debt, and contribute to overall product direction
• Share findings with the team — short demos, Slack notes, or writeups when something works well

What we look for

Must have:

• You treat AI as a primary development tool — not a novelty, not a limitation
• When AI gives a weak result, you improve the prompt, guide the iteration, and validate the output instead of defaulting to manual work
• Solid coding ability in any language — Python, JS, C#, or similar
• Good English, B2 or above — all AI tools, docs, and team communication are in English
• A side project, automation, or experiment you built with AI — even unfinished
• Strong initiative and fast learning, not polished seniority

Nice to have:

• Hands-on experience with Claude, Cursor, Copilot, or similar AI coding tools
• Familiarity with Azure DevOps or GitHub CI/CD
• Latvia and Eastern Europe preferred - must be able to overlap with Riga working hours

This role is not for you if…

• You think AI is useful for autocomplete but not for real development work
• Your reaction to an AI mistake is “see, it doesn’t work” rather than “let me fix the prompt”
• You need complete specifications before you can start building
• You prefer proven, established tools over experimenting with new approaches
• You see AI as a shortcut — not as a core part of how you work
• You immediately assume it is complicated and time-consuming

We are not filtering by years of experience. We are filtering by mindset and drive.
This role is best suited to someone genuinely passionate about coding and AI.

What we offer

• Unlimited paid access to Claude, Cursor, and other AI tools from day one to get the job done
• Mostly remote — come into the Riga office when it makes sense
• Health insurance after probation period
• A team that actively uses AI daily — you will not be the only one experimenting
• Real projects with real problems — no invented tasks, no busywork
• A fast-growing company building its AI capabilities now — room to grow with it

How to apply

No cover letter. No template. Just send your CV to info@aaprojekts.lv and include:

• education background — started or completed IT-related education is required
• language skills
• show us something you built, automated, or improved using AI in the last 3 months
• brief IT experience mention, if applicable

We care most about your way of thinking, your ability to learn, and your interest in building useful things with AI.

* All candidates will be required to complete a time-limited task using AI

* We will respond within one week to candidates selected to move forward.

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

Join PwC’s pioneering data & AI team and help build the data foundations behind impactful AI solutions. We’re growing quickly due to a strong pipeline of client work, and we’re hiring across multiple seniority levels — from junior to senior Data Engineers and Data Scientists.

Across our projects, Python is the core skill we expect. Depending on your strengths, you may focus more on data engineering (pipelines, platforms, SQL) or data architecture (designing scalable data solutions). Many roles also include “full-solver” flexibility — contributing where needed, including automation, integration work, or enabling AI/GenAI use cases on modern platforms (including Microsoft technologies where relevant).

Key responsibilities:

• Data Pipeline Design & Development: Design, implement, and maintain scalable data pipelines and ETL/ELT processes, primarily using Python and Spark (PySpark), to ingest, transform, and deliver data from various sources into analytics and ML platforms.
• Data Modelling & Warehousing: Design and optimize data models (e.g. star/snowflake schemas), build and manage data warehouses and data lakes, and ensure data structures support reporting, analytics, and ML use cases.​
• Data Preparation for ML: Collaborate closely with data scientists and ML engineers to understand data requirements, implement robust preprocessing and feature engineering steps, and ensure datasets are clean, consistent, and suitable for machine learning models.
• Performance & Reliability: Optimize data processing jobs and SQL queries for performance and cost efficiency, monitor data pipelines in production, and ensure reliability, scalability, and adherence to SLAs.
• Client Collaboration: Work directly with clients across Western Europe and the USA to understand their data landscape and requirements, translate business needs into technical designs, and provide expert guidance on data architecture and best practices.
• Governance, Quality & Security: Implement data quality checks, validation frameworks, and governance standards; ensure data security, privacy, and compliance in line with PwC and client requirements.
• Learning & Development: Stay at the forefront of data engineering, big data, and cloud technologies, continuously improving existing solutions, tools, and processes.
• Mentorship: Support the growth of junior team members by sharing knowledge, reviewing code, and guiding them in data engineering best practices and project work.

Who We're Looking For:

• Programming Skills (Key Requirement)
  Strong programming skills in Python (e.g. pandas, PySpark, SQLAlchemy, airflow-like tools). Ability to write clean, maintainable, and testable code is essential. Experience with other programming languages is a plus.
• Demonstrated hands-on experience with building data pipelines, ideally using Spark (PySpark) or similar distributed processing frameworks.
• Designing and implementing ETL/ELT workflows.
• Working with large datasets and complex data transformations.
• Database Expertise: Proficiency in SQL databases (designing schemas, writing complex queries, optimization). 
• Cloud & Big Data (Nice to Have / Advantage): Experience with cloud data platforms (preferably Azure: Synapse, Databricks, Data Factory, Azure SQL, Data Lake) or similar services on AWS/GCP.
• Professional Background: At least 2 years of relevant professional experience in data engineering, BI engineering, or similar data-focused roles.
• Analytical Thinking: Strong analytical mindset with the ability to understand complex data landscapes, debug data issues, and design logical, efficient data flows.
• Language Skills: English at B2 level or higher.

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

We are Galaktica, a Ukrainian product IT company that creates and promotes its own online projects in the most affluent markets worldwide: the USA, Canada, Australia, the UK, and the EU. Our company, as well as our main product, has been around for over 6 years. Galaktica’s products are successful, which allows us to ensure growth and development opportunities for our employees.

We are actively growing and scaling, which is why we are looking for a Customer Support Representative with at least 6 months of experience to join our team of professionals!

Your working hours will be night shifts from 22:00 to 6:30 Eastern European Time (EET) 

Your responsibilities will include:

• Resolving user incidents: analyzing incoming tickets, live chats, and phone calls, conducting investigations, communicating with users, and fully satisfying their requests. This will take up 60% of your work time;
• Collaborating closely with the moderation team, partners, and customers. This will take up 20% of your time;
• Updating knowledge bases and continuously improving user communication processes. This will take up 10% of your time;
• Preparing reports on user requests. This will take up 10% of your time.

Your main tasks will be:

• Resolving customer requests;
• Finding answers to their questions (we will assist you with this!);
• Ensuring high-quality communication between related departments.

We expect you to have:

• At least 6 months of experience in customer support in English;
• Basic knowledge of working with helpdesk systems (experience with Zendesk chat and ticketing system, as well as phone support);
• Upper-intermediate or higher English proficiency, with fluent speaking skills;
• Strong communication skills in English, both via email and phone.

It would be an advantage if you have:

• Experience with payments, verification, or KYC;
• Knowledge of manuals, rules, and standards for customer communication;
• A deep understanding of customer-friendliness and the ability to apply it effectively;
• Strong interpersonal and psychological skills to handle even the most difficult customers.

What We’re Happy to Offer You

Work format: choose the option that suits you best — remote, hybrid, or in one of our offices located in Kyiv, Lviv, Odesa, or Cyprus (Larnaca). All Ukrainian offices are equipped with generators and Starlink, and are available for the team 24/7. The standard working hours are 10:00 to 18:30.

Equipment: we provide everything necessary for comfortable and productive work — laptop/PC, additional monitors, or specialized gadgets, depending on your tasks and experiments.

Security and insurance: we care not only about employee satisfaction but also about your well-being in difficult times. Each team member receives medical insurance (within Ukraine) or a financial compensation for sports activities covered by the company.

Rest and balance: enjoy 3 weeks of paid vacation per year, unlimited day-offs, and flexible sick leaves without unnecessary bureaucracy. We trust our team and support a healthy work-life balance.

Colleagues and atmosphere: the people around you define your quality of life and growth. Through our thorough interview process, we select the best of the best. You’ll work alongside true professionals in their fields.

Continuous development: we cover the costs of trainings, seminars, online courses, and conferences. We have our own LMS platform, library, and book club for those who love to learn. In addition, we have three certified coaches who provide internal trainings and personal coaching sessions — helping you understand yourself better, develop leadership skills, and achieve professional goals.

English language: we compensate 50% of the cost of individual English lessons and have an internal Speaking Club so you can improve your language skills and overcome any barriers.

Sports activities: join corporate volleyball, running, or yoga trainings held weekly and fully covered by the company. We’ve already run more than one marathon — our coaches are true professionals!

Team spirit: we regularly organize team-building events, from retreats to cozy in-office gatherings. It’s a great way to connect and recharge with your teammates. You can feel the vibe of our events here — YouTube Galaktica.

🚀 Our Mission

To build a product-based IT ecosystem of diverse directions where every employee has the opportunity to create internal startups, grow, and bring their ideas to life.
Join us!

💙 Social Responsibility

As a socially responsible business, our company continuously implements projects and initiatives aimed at supporting the Defense Forces, veterans, and children affected by the war.

We operate two charitable foundations, specializing in the rehabilitation of military personnel and assistance to children of soldiers and those affected by combat. The company fully funds their administrative operations and allocates resources to their core missions.

We regularly purchase FPV drones, reconnaissance systems, and supply vehicles to our defenders. Last year, we expanded our support of the Armed Forces by investing in military tech startups developing strike drones and reconnaissance systems — one of the top strategic priorities for our armed forces.

🔗 Learn More About Us

🌐 Galaktica — Official Website
📸 Instagram (@galakticateam) — behind-the-scenes look at our team and processes
🎥 Galaktica Video Business Card — get to know us better

We’ll be happy to answer all your questions and invite you to the first stage of the interview!

Please note: if our team is interested in your candidacy, we’ll contact you in the most convenient way to discuss the vacancy details!

We are looking for an Email Compliance Manager to own all communication, ticket management, and compliance coordination with ESPs across a large client portfolio.

You will be responsible for writing, submitting, and managing all interactions with ESP support, compliance, abuse, and deliverability teams. You will act as the strategic communication layer between internal teams and ESPs, ensuring every issue is resolved efficiently and professionally.

You must understand how ESP compliance teams think, how deliverability systems operate, and how to frame communication to achieve optimal outcomes while protecting client accounts.

WHAT WE ARE LOOKING FOR

Must-have

• 3+ years in ESP-side, compliance, deliverability, or direct ESP communications roles
• Strong understanding of ESP compliance systems, abuse handling, and deliverability mechanics
• Exceptional written English (near-native or native level) — writing is your core tool
• Proven ability to manage 30+ clients across different niches simultaneously
• Strong risk identification and problem anticipation skills
• High attention to detail (errors in ESP communication have real consequences)
• Comfortable working flexible hours and across US time zones when required
• Able to operate across all niches without personal or moral restrictions

Nice to have

• Direct experience working inside an ESP (support, compliance, deliverability)
• Familiarity with major ESP internal processes and decision-making systems
• Experience coordinating cross-functional technical or compliance resolutions
• Background in email marketing or marketing operations

WHAT YOU WILL OWN

ESP & Compliance Ticket Management

• Own all ESP ticket submissions and lifecycle management across 30+ clients
• Track, prioritize, and manage all active tickets from open to resolution
• Ensure nothing is lost, delayed, or left without follow-up
• Maintain structured logs of all communications, statuses, and outcomes
• Prioritize tickets based on urgency, compliance risk, and business impact

ESP Communications & Written Strategy

• Write and send all communications to ESP support, compliance, and deliverability teams
• Handle responses to abuse complaints, compliance flags, warnings, and suspensions
• Adapt tone, framing, and strategy based on ESP, issue type, and client context
• Know when to escalate, push back, or concede to protect client accounts
• Ensure all communication is precise, professional, and strategically optimized

Risk & Compliance Management

• Identify deliverability and compliance risks before they escalate
• Understand downstream consequences of every ESP interaction
• Propose mitigation strategies to the Head of Project for high-risk situations
• Stay updated on ESP policy changes, compliance rules, and deliverability trends
• Anticipate issues before they become account-threatening problems

Internal Coordination

• Work closely with email marketers, project managers, and production teams
• Translate ESP requirements into clear internal action items
• Ensure required changes are implemented before responding back to ESPs
• Maintain clear stakeholder communication on all ticket statuses and outcomes
• Follow through until every issue is fully resolved

WHO FITS THIS ROLE

The ideal candidate has worked on the ESP side and understands exactly how compliance and support teams evaluate risk, requests, and sender behavior.

They are a strategic writer who understands that every word sent to an ESP affects outcomes. They can manage a large portfolio of clients without losing track of detail, risk, or urgency.

They are fast, precise, and highly detail-oriented. They think several steps ahead, identifying risks before they become incidents.

They are comfortable working across all niches and understand that this is a behind-the-scenes operational role, not a client-facing or visibility-driven position.

WHO WE ARE

We are a fast-growing operation managing email marketing and deliverability across 30+ clients in multiple niches. We handle all ESP communications and compliance processes on behalf of our clients entirely behind the scenes. The role acts as the final point of contact with email service providers (ESPs), where precision, strategy, and speed directly impact client deliverability and account safety.

This is a high-volume, high-stakes environment. A missed ticket or poorly framed response can result in account restrictions or permanent suspension.

You will report directly to the Head of Project and work closely with internal teams to ensure all ESP issues are resolved end-to-end.

Flexible availability is required. ESP compliance issues do not follow business hours.