Jobs at Djinni

About us

WorldTicket by GO7 is a travel tech company with the wide ecosystem. We’re entering an exciting, high-growth phase, we’re a challenger working to take on the goliaths of the industry to improve the experience for both travelers and travel companies and are committed to speed up the industry transformation that’s underway. With solutions across PSS, Order & Offer Management, Distribution technologies, Next Generation Interlining and Mobile App to name a few we have a wide product portfolio and already count over 100 airlines as customers.

Your day to day

We’re seeking an energetic Commercial Project Coordinator to join our Commercial team to help drive forward our strategic project priorities across the function. Reporting into the Chief Distribution Officer you’ll play an important role in supporting specialists and leaders in our team to drive forward our portfolio of commercial projects like entering new markets and rolling out new methods of payment. You’ll be a passionate project manager with great organization skills who enjoys working with multiple stakeholder groups and juggling different tasks and processes.

This role can be based in any one of our hubs in Warsaw, Ukraine  with options for remote working. Having a global team and customer base, we provide a highly dynamic and international work environment with daily considerations around different cultures, multiple time zones and various business requirements from our customers. We work in an online agile environment, with teams in multiple locations with flexible home working options available.

About the role:

• You coordinate commercial projects in terms of entering new markets in collaboration with the CDO, internal departments as well as with IATA and our GSAs
• You’ll assist the team with the set up required to enter new markets
• You’ll work with our Distribution team to provide contracts & contract templates in terms of our products W2, GO7 Network and W1 Pay
• You’ll collaborate and coordinate with our finance department in terms of incoming invoices by General Sales Agents
• You’ll be responsible for setting up and implementing ways of working and processes for your area where they don’t yet exist

• You’ll support and collaborate with regards to RFPs

   

Requirements for the role:

• Demonstrable ability to plan and set up project management timelines, plans and critical paths
• Ability to deploy different tools and tactics to ensure projects and priorities are delivered on time
• Experience supporting cross-functional project teams
• Experience in terms of contract management and contract administration
• Experience working in partnership with customers and internal teams
• Some knowledge of travel industry, the value chain and how the airline distribution model works
• 3+ years in project management or commercial distribution specialist role
• Experience working with OTAs, TMCs or in a B2B/SAAS related role is desirable but not essential

• Fluent English. Knowledge of other languages will be a huge benefit

   

  About you:

   

• You love project planning, getting things done and are passionate about delivery
• You have an eye for detail and can work competently with tools
• You’re passionate about problem solving and working a way to get things done
• You’re entrepreneurial, highly commercial and know how to spot an opportunity to make an impact
• You’re up for working in a high-growth environment and can operate amidst ambiguity
• You’re a people person, you love networking and working collaboratively
• Possess high level of energy and integrity, positive attitude, empathy
• You’re a team player, you’re collaborative and know the boat goes faster when we work together and each plays our part
• You’re autonomous, you have the ability to self-manage

• You have a passion for travel, people and deep respect for different places and cultures is a must!

   

  GO7 is an equal-opportunity employer committed to support a diverse and inclusive work environment. If you’re an innovator,  brave and bold thinker you will definitely find exciting challenges at GO7.

Role overview:

We're hiring our first Customer Support Generalist to own the front line of customer interactions across our platform. This is a new role, which means you'll help define what great support looks like at CUCollaborate as we scale.

You'll be the first person customers reach when they're stuck, confused, or locked out. You'll manage our Crisp chat support, triage incoming calls, troubleshoot platform issues, help with onboarding workflows, and support data uploads.

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying.

Responsibilities:

• Manage Crisp chat support: respond to customer questions, troubleshoot issues, escalate when needed.
• Triage incoming support calls and route them appropriately.
• Handle password resets, account lockouts, and other access issues.
• Support customer onboarding workflows and data uploads.
• Follow clear escalation paths for known issues; escalate anything new or unmapped to Rev Ops.
• Help identify patterns in support requests that signal product or process improvements.
• Contribute to building our support knowledge base and documentation as we learn what customers struggle with.

Requirements:

This is a junior role — we're targeting someone right out of college or early in their career. You don't need technical depth or credit union experience. What you do need:

• Excellent written and verbal communication skills, with the ability to communicate clearly, professionally, and in a friendly manner, including on occasional calls.
• Availability to work during US Eastern Time business hours from 9AM to 5PM (mandatory).
• Strong customer empathy, with the ability to remain calm and supportive when dealing with frustrated customers.
• Ability to work effectively in ambiguous environments, demonstrating problem-solving skills, sound judgment, and knowing when to escalate issues.
• Proficiency in or willingness to learn and actively use AI tools (e.g., Claude, Claude Code) to enhance productivity.
• Alignment with the company’s mission and values, with a genuine interest in making financial services more equitable.

• Nice to have but not required: experience with support platforms (Crisp, Zendesk, Intercom), basic familiarity with financial services, or experience in early-stage startup environments.

   

We offer:

• Professional and personal growth
• Team of motivated professionals
• Competitive salary
• Remote/hybrid work format
• Medical insurance and mental health coverage
• Paid vacations, sick leaves, public holidays
• English lessons at company’s expenses
• Teambuildings
• Training & Development compensation

How to Apply

Send us a note explaining why you're interested and what makes you a good fit for this role. Include your resume, but honestly, we care more about how you think and communicate than where you went to school.

Location: Remote

Type: Full-Time 

Working hours: Must be available at least until 2:00 PM NYC time (Kyiv time 14:00–22:00)

Salary: Based on experience

Company Introduction

Ultiself is the #1 biohacking and self-improvement app on the App Store and Google Play. We use AI to build personalized daily routines that help people improve their health, productivity, and overall well-being.

Our primary marketing channels are Facebook, Instagram, and TikTok. As we continue to scale, we are looking for a strong Marketing Data Analyst to support and improve our analytics infrastructure, ensure data accuracy, and help drive data-informed decisions across marketing and product teams.

Who We Are Looking For

We are looking for an experienced analyst who: 

• Has strong expertise in marketing and product analytics
• Understands user acquisition funnels, attribution, and conversion tracking
• Can independently identify, investigate, and resolve tracking issues
• Is comfortable working with large datasets and transforming data into actionable insights
• Enjoys working in a fast-paced, growth-oriented environment
• Has strong analytical thinking and problem-solving skills

Main Responsibilities:

• Collaborate with developers to maintain and improve tracking and attribution systems
• Create weekly and monthly reports on marketing and product performance
• Analyze user behavior and identify opportunities to improve conversion, retention, and engagement
• Design, execute, and evaluate A/B tests across landing pages, onboarding flows, and app store listings
• Monitor analytics implementations and quickly resolve tracking discrepancies or data quality issues
• Ensure data accuracy and consistency across all reporting systems
• Conduct competitor research and provide recommendations to improve business performance and conversion rates
• Support decision-making with data-driven insights and clear reporting

Requirements:

• English level B1 or higher
• 3+ years of experience in marketing, product, mobile app, or web analytics
• Strong experience with:
• Google Analytics 4 (GA4)
• Google Tag Manager (GTM)
• BigQuery
• Google Cloud Platform (GCP)
• Amplitude
• Tableau and/or Looker Studio
• Strong understanding of attribution models, conversion tracking, KPIs, and marketing performance metrics
• Advanced Excel/Google Sheets skills
• Strong SQL skills
• Experience building dashboards and visualizing data for business stakeholders
• Ability to work independently and manage multiple priorities

Nice to Have

• Experience with Mixpanel
• Experience with Firebase or other mobile analytics platforms
• Experience integrating analytics platforms such as Amplitude or Mixpanel with AI-powered workflows, models, or automation systems
• Experience in health, wellness, self-improvement, or subscription-based mobile applications
• Experience working with CRM platforms such as ActiveCampaign, Infusionsoft, or similar tools
• Knowledge of Python or other analytical programming languages
• Additional language skills (Ukrainian, Spanish, etc.)

Interview Process:

• Interview with HR (30 mins)
• Interview with Operations Manager and Lead of Analytics (1 hour) 
• Interview with CEO (30 mins)

What We Offer

• Fully remote work with flexible hours
• 5 paid sick days per year
• 20 paid vacation days per year (after probation period)
• Opportunity to work on a fast-growing global product
• A collaborative team with real opportunities for professional growth and career development

Please send your resume and we will get back to you within 5-7 business days.

We look forward to hearing from you and potentially building something great together!

Role summary:

We are looking for an engineer responsible for fatigue and damage tolerance analysis of aircraft structures, supporting certification activities.

Your tasks:

• Perform fatigue and damage tolerance analyses for aircraft primary structures
• Assess component life and crack propagation behavior
• Prepare and support certification documentation (fatigue & DT)
• Work with load spectra, FEM outputs, and structural data
• Collaborate with design and stress teams to validate solutions
• Ensure compliance with aerospace standards and certification requirements

Your profile:

• Aircraft primary structure
• Certification documentation, including both fatigue and damage tolerance

Nice to have:

• Experience with Airbus programs (A320, A330, A350, A380, A220 / Bombardier C-Series)
• Use of ISAMI with F&DT modules
• As recent experience as possible

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years in the IT market, we successfully released more than 30 projects and have a wide geographic of clients in Europe, USA, and Canada.  

Now we continue growing and extending our team so we warmly invite Junior DevOps Engineer to our team in Dnipro city! 

What requirements are important for this role:

-At least one year of experience in a relevant position, focusing on service development and internal tooling;

-Familiarity with automating and deploying in cloud environments like AWS or GCP;

-Basic knowledge of infrastructure-as-code practices with tools like Terraform, including familiarity with services such as EKS, RDS, and VPC Networking;

-Understanding of application monitoring and observability tools, e.g., Datadog;

-Experience with CI/CD pipeline automation tools like GitHub Actions, CircleCI, or ArgoCD;

-Competency in developing software with languages such as Go, Typescript, Python, or similar;

-Familiarity with managing Kubernetes environments and related tools like Helm.

What we are expecting from new teammate:

-Assist teams in the development, testing, and deployment of software modifications;

-Set up and manage monitoring, alerting, metrics, and logging systems, along with associated dashboards;

-Employ infrastructure as code (IaC) practices using tools like Terraform for efficient infrastructure management;

-Support the design of infrastructure for CI/CD pipelines, containerization, and orchestration workflows for diverse applications;

-Help implement and automate security protocols, governance structures, and compliance checks;

-Upper-Intermediate level of both spoken and written English;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefit package with paid vacations and sick leaves;

-Salary reviews on a regular basis;

-Autonomy in decision-making, no bureaucracy and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations, and Starlink, only office type of work.

DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

During 8 years on the IT market we successfully released more than 30 projects and have a wide-geographic of clients in Europe, USA and Canada.

Now we are continuing growing and extending our team so we warmly invite Junior Backend Developer (Node.js) to our team in Dnipro city!

What requirements are important for this role:

-At least 1 year of professional experience with TypeScript, Node.js, express, nest.js;

-Experience with SQL, PL/SQL, preferred experience on MERN stack and next.js;

-Experience with Swagger and/or API documentation tools;

-Experience with git and CI/CD;

-A solid understanding in logging, security concepts;

-A solid understanding of REST, and core JavaScript concepts;

-A solid understanding of relational data and/or non-relational models;

-Experience with performance and optimisation problems and a demonstrated ability to both diagnose and prevent these problems.

What we are expecting from new teammate:

-Effective communication skills: Regularly achieve consensus with peers, and clear status updates;

-Positive and solution-oriented mindset;

-Strong sense of ownership, urgency, and drive;

-An inclination towards communication, inclusion, and visibility;

-Self-motivated and self-managing, with great organizational skills;

- English level - at least Intermediate strong;

-Ability to work in our Dnipro office required.

Working with our team is:

-Flexible schedule;

-Benefit package with paid vacations and sick-leaves;

-Salary reviews in regular basis;

-Autonomy in decision-making, no bureaucracy and pressure;

-People-oriented culture and healthy atmosphere in the team;

-Whole support from company management;

-Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have recently achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team consists of 250 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
 

Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
 

Our values:

• Deliver what matters
• Respect and support others
• Initiate and own
• Voiceopenly
• Execute with quality
   

If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com.
 

About project
 

FitMe is a fitness app created for people who want to stay active without long, repetitive workouts. It offers short, easy-to-follow routines that can be done at home with no equipment. FitMe is perfect for busy people who want to maintain their health, boost energy levels, and feel good every day — without going to the gym or spending hours on exercise.
 

What you will do:

• Create, optimize & scale advertising campaigns to maximize profit (Meta mostly) + have understanding of Tik Tok, Snapchat and other media sources peculiarities (Pinterest, Reddit etc)
• Analyze the performance of advertising campaigns using various BI tools, and optimize accordingly
• Monitor user behavior and LTV and gain insights from users data, provide regular reporting on results, share these insights with creative producers and product marketing managers
• Follow trends on the platforms, competitor’s activities and suggest ideas for implementation in creative strategy
• Keeping up to date with the latest UA strategies and technologies and suggest in improving solutions
• Generation of creative ideas together with the CP and PMM teams
• Research of the target audience within the context of performance marketing (its characteristics, interests, behavior, and pain points).
   

Key qualifications:

• Experience at least 1 years with paid acquisition on Meta (priority).
• Expertise in web2web acquisition and subscription models
• Managing budgets from $400-500K monthly
• Understanding how creative and product marketing flows work and ability to impact these processes
• Expertise to analyze massive data and make correct decisions based on it
• Strong analytical skills with the ability to interpret data and make correct decisions
• English — Upper-Intermediate.
   

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
• Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
• Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Hey there! 👋

Our team is rapidly growing, and we're looking for an exceptional quality assurance automation engineer to join our team as soon as possible! You will be working directly with our CTO, and will have ample opportunity for growth, since this is a long-term opportunity (1-year contract).

We need you to have: 🎯

• High attention to detail and desire to build things right;
• Excellent communication skills;
• English should be at least B2 (C1 preferred);
• You have 4+ years of commercial automation QA / TDD experience;
• SOLID programming experience;
• Strong experience with e2e, unit tests, playwright or puppeteer;
• Experience with jest/mocha/jasmine/karma (jest is preferred);
• Strong experience with Typescript, good knowledge of HTML/CSS;
• B.Sc. in Computer Science or similar;

What would be a huge plus: ✨

• C1/C2 English;
• Experience of building/bootstrapping your own side projects (please share links);
• Experience with full-stack engineering (React, Node.js, Python)
• Experience with cloud providers (AWS/Azure/GCP);
• Experience with AI toolset (LangChain, LlamaIndex);
• Located in Eastern Europe (Ukraine/Poland/similar);

What’s in it for you: 🌴

Professional Growth & Lifestyle:

- Remote work (our team is 100% remote);

- Opportunity to join a distributed and rapidly growing team (30 members at the moment);

- Leadership initiatives.

Benefits:

- Annual vacation: 20 business days (100% compensation)

- Annual sick leave: 10 business days (100% compensation)

- Competitive compensation.

Please, feel free to ask us with any questions! (pun intended 😉)

Best regards,

Universium Team ❤️

Our Client is a global leader in corporate brand protection and domain management, serving Fortune 500 and large enterprises with domain registration, online brand monitoring, and anti-counterfeiting services.

Project Description

The Client is consolidating two legacy client portals into a single modern platform, bringing feature parity ahead of client migration. Stack: PHP (Laravel), RabbitMQ, MySQL, Nuxt.js (Vue.js) on AWS.

The Client currently has minimal test automation in place, making this a greenfield opportunity to define and build the automation framework from the ground up - covering regression, API, and end-to-end testing across the platform.

Requirements

• 6+ years of commercial QA automation experience on web-based products
• Strong experience with end-to-end UI automation (Playwright (preferred) or Selenium)
• Hands-on experience with API test automation 
• Working knowledge of PHPUnit and/or Pest for feature and integration testing in Laravel applications
• Comfort working with at least one of Java or TypeScript / JavaScript as the primary automation language
• Solid understanding of test design principles - page object model, data-driven testing, test isolation, flake prevention
• Experience integrating automated tests into CI/CD pipelines (GitHub Actions, GitLab CI, or AWS CodePipeline)
• Familiarity with MySQL / Postgres for test data setup, validation, and cleanup
• Strong debugging and root-cause analysis skills across frontend, backend, and API layers
• Ability to work in a distributed, multi-timezone team (US / UK / Brazil)
• Excellent English communication skills
• Experience working in Agile / Scrum / Kanban

Nice to Have

• Experience with performance and load testing tools (k6, JMeter, Gatling)
• Exposure to contract testing (Pact) or BDD frameworks (Cucumber, Behat)
• Background in SaaS, multi-tenant platforms, or large-scale B2B portals
• Experience with AI-assisted testing tools (Copilot, Claude, Cursor) for test generation and maintenance
• Knowledge of RabbitMQ or other message brokers for event-driven test scenarios
• AWS services exposure (S3, CloudWatch, SQS)

Responsibilities

• Design, build, and maintain automated test suites across UI (Playwright), API (RestAssured / Postman), and backend (PHPUnit / Pest) layers
• Contribute to the automation framework architecture — tooling selection, patterns, reporting, and CI integration
• Write stable, maintainable tests with clear coverage of regression, smoke, and critical user journeys
• Partner with PHP and Java developers to embed testing into the development workflow — test-first mindset, PR-level test gates, shift-left practices
• Integrate test execution into CI/CD pipelines, ensuring fast feedback on every commit
• Define and track quality metrics - coverage, pass rate, flake rate, regression cycle time
• Support exploratory and manual testing where automation is not yet in place
• Troubleshoot failing tests and environment issues, working with DevOps and engineering to resolve root causes
• Collaborate with Client on test strategy and release readiness
• Participate in Agile ceremonies (stand-ups, planning, retros, demos)
• Contribute to building a test automation culture - mentoring developers on writing testable code, sharing best practices

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Role summary:

We are looking for a motivated specialist to join the Capgemini SAMM DACAS / Support team. This role focuses on tool improvement, user support, and technical documentation, ensuring efficient usage of SAMM DACAS solutions within the organization.

Your tasks:

• Contribute to the integration and support of the SAMM DACAS platform
• Support continuous improvement of the tool, including testing enhancements and validating updates
• Provide day-to-day support to end users, resolving issues and answering queries
• Create and maintain technical documentation (user guides, support materials, processes)
• Handle issue escalation to Level 1 support when required
• Collaborate with internal stakeholders to improve tool adoption and usability

Your profile:

• English: mandatory (minimum B2, preferably C1 level)
• Experience or knowledge of workflow authoring (SB)
• Familiarity with SAMM DACAS tool / Engineering Maintenance and aeronautics
• IT experience
• Good problem-solving and communication skills
• Ability to work in a structured and user-focused support environment

Work Format: Remote or Relocation to Cyprus

Schedule: Monday–Friday, Full-Time

About the Role

Finora Credit is an international fintech company developing modern online lending products. We are looking for a CRM / Retention Marketing Manager who will be responsible for customer retention, repeat loan growth, and the development of CRM initiatives across the customer lifecycle.

Key Responsibilities

• Develop and execute CRM strategies to increase repeat loans and customer retention.

• Build and optimize communication flows through SMS, Push, Email, Telegram, and Contact Center channels.

• Work with different customer segments across all stages of the customer lifecycle.

• Launch promotions, loyalty programs, personalized offers, and retention campaigns.

• Analyze CRM channel performance and marketing activities.

• Conduct A/B testing and implement new growth initiatives.

• Monitor retention, engagement, and repeat sales KPIs.

• Work with customer data, analytics, and reporting.

• Prepare technical requirements for analysts, developers, and related teams.

• Collaborate with Product, Analytics, Risk, Contact Center, and Marketing departments.

Requirements

✔ 2+ years of experience in CRM, Retention Marketing, Lifecycle Marketing, or Email Marketing.

✔ Strong understanding of CRM funnels and customer lifecycle management.

✔ Experience working with SMS, Push, Email, and other communication channels.

✔ Experience in customer segmentation and automated communication workflows.

✔ Strong analytical skills and ability to make data-driven decisions.

✔ Experience conducting A/B tests.

✔ High level of ownership and results orientation.

Preferred Qualifications

⭐ Experience in MFI, fintech, lending, or banking industries.

⭐ Experience working with CRM platforms and marketing automation tools.

⭐ Understanding of online lending processes.

⭐ Experience building loyalty and customer retention programs.

⭐ Experience working with large customer databases.

Key Performance Indicators (KPIs)

• Growth in repeat loan issuance.

• Growth in repeat sales conversion rates.

• Increase in reactivation of dormant customers.

• Improvement in CRM channel performance.

• Reduction in customer reactivation costs.

• Achievement of retention and repeat sales targets.

What We Offer

• Competitive salary of €2,500–€3,500 + KPI-based bonuses.

• Fully remote work format or relocation opportunity to Cyprus.

• Opportunity to work within a fast-growing international fintech company.

• Ability to influence CRM strategy and product development.

• Direct interaction with company leadership.

• Fast decision-making processes and minimal bureaucracy.

• Long-term professional and career growth opportunities.

Work Format: Remote or Relocation to Cyprus

Schedule: Monday–Friday, 09:00–19:30

Key Responsibilities

• Identify, onboard, and develop CPA networks and affiliate partners.

• Achieve customer acquisition and funded loan targets through affiliate channels.

• Scale high-performing traffic sources and increase the volume of quality leads.

• Negotiate rates, offers, and partnership terms with affiliates.

• Work with CPA, CPL, CPS, RevShare, and hybrid partnership models.

• Monitor traffic quality and partner performance.

• Analyze the funnel: Clicks → Registrations → Applications → Approvals → Signings → Funded Loans.

• Track and optimize key metrics including CPA, CAC, CR, EPC, ROI, Approve Rate, and Signing Rate.

• Identify new acquisition channels and test growth opportunities.

• Prepare reports on partner performance, traffic volumes, and campaign results.

• Collaborate with Marketing, Product, Analytics, Risk, Retention, and Contact Center teams.

• Ensure tracking accuracy, postbacks, events, and affiliate payouts are properly configured.

Requirements

✔ 2+ years of experience as an Affiliate Manager, CPA Manager, or Partnership Manager.

✔ Hands-on experience working with CPA networks and performance marketing.

✔ Strong understanding of affiliate marketing models including CPA, CPL, CPS, and RevShare.

✔ Experience analyzing traffic quality and partner performance.

✔ Ability to work with metrics such as CPA, CAC, EPC, CR, ROI, and other performance indicators.

✔ Strong negotiation and relationship-building skills.

✔ Experience working with reports, analytics, and large data sets.

✔ High level of independence and results-oriented mindset.

Preferred Qualifications

⭐ Experience in MFI, fintech, lending, or banking industries.

⭐ Experience working with CPA traffic in highly competitive niches.

⭐ Understanding of online lending processes.

⭐ Experience with mobile traffic, PWA, APK, or app traffic.

⭐ Existing network of affiliate partners and CPA contacts.

⭐ Experience working with international markets.

Key Performance Indicators (KPIs)

• Achievement of customer acquisition targets.

• Achievement of funded loan targets through affiliate channels.

• Growth of high-quality CPA traffic volume.

• Acquisition of new effective affiliate partners.

• Scaling of existing affiliate partnerships.

• Maintaining CPA and CAC within target benchmarks.

• Reduction of low-quality traffic share.

• Achievement of affiliate channel financial targets.

What We Offer

• Competitive salary of €2,000–€3,000 + KPI-based bonuses.

• Fully remote work format or relocation opportunity to Cyprus.

• Opportunity to work within an international fintech company.

• Direct interaction with company leadership.

• Ability to influence affiliate strategy and business growth.

• Fast decision-making processes and minimal bureaucracy.

• Long-term professional and career development opportunities.

Work Format: Remote or Relocation to Cyprus

Schedule: Monday–Friday, 09:00–19:30

Key Responsibilities

• Manage the day-to-day operations of the Collection Department.

• Build, lead, and develop a high-performing team of Team Leaders, Supervisors, and Collection Specialists.

• Ensure achievement of departmental targets and KPIs.

• Develop and implement effective Soft Collection and Hard Collection strategies.

• Analyze collection performance and continuously optimize processes.

• Manage overdue debt portfolios and improve recovery rates.

• Create and implement employee motivation, development, and performance evaluation systems.

• Monitor service quality and compliance with internal standards.

• Drive automation initiatives and introduce modern collection tools.

• Collaborate closely with Legal, Finance, Risk, and Operations departments.

• Prepare management reports and performance analytics for senior leadership.

Requirements

✔ At least 2 years of experience managing a Collection Department, Contact Center, or Operations Team.

✔ Hands-on experience in MFI, banking, lending, or fintech industries.

✔ Strong understanding of Collection, Soft Collection, and Hard Collection processes.

✔ Proven experience managing teams of 15+ employees.

✔ Strong knowledge of KPI management, reporting, and performance analysis.

✔ Experience building and optimizing business processes.

✔ Excellent leadership and people management skills.

✔ High level of accountability and results orientation.

Preferred Qualifications

⭐ Experience working within international MFI or fintech companies.

⭐ Experience building collection processes from scratch.

⭐ Experience managing remote teams.

⭐ Experience implementing CRM systems and collection process automation.

⭐ English language proficiency (Intermediate level or higher).

Key Performance Indicators (KPIs)

• Achievement of collection and recovery targets.

• Achievement of departmental financial goals.

• Improvement of debt recovery rates.

• Increased team productivity and efficiency.

• Reduction of overdue debt levels.

• Compliance with internal standards, policies, and procedures.

What We Offer

• Competitive salary of €2,500–€3,000 + KPI-based bonuses.

• Fully remote work format or relocation opportunity to Cyprus.

• Opportunity to join a fast-growing international fintech company.

• Direct collaboration with the business owner.

• Ability to influence the collection strategy and business growth.

• Minimal bureaucracy and fast decision-making processes.

• Long-term professional and career growth opportunities.

Responsibilities:
• Work closely with different departments (Marketing, Sales, HR, Finance, etc.) to understand their workflows and identify opportunities to improve efficiency using AI tools.
• Analyze existing processes and propose automation or AI-assisted solutions.
• Implement AI-powered automations using available tools (LLMs, workflow automation platforms, data tools, etc.).
• Build and maintain internal AI workflows, prompts, and integrations.
• Train and support team members in using AI tools in their daily work.
• Monitor performance of implemented automations and continuously improve them.
• Document AI workflows, best practices, and internal guidelines.

Requirements:
• Strong curiosity about AI and automation and motivation to continuously learn.
• Basic understanding of AI tools (e.g. LLMs, automation platforms, data tools) and how they can be applied in business processes.
• Analytical mindset and ability to break down workflows and identify inefficiencies.
• Basic technical skills (e.g. working with APIs, automation tools, spreadsheets, or scripting is a plus).
• Experience in operations, data analysis, product, or technical roles is a plus.
• Ability to communicate with both technical and non-technical teams.
• Problem-solving mindset and willingness to experiment with new tools.
• Self-driven and proactive approach to identifying improvement opportunities.

Nice to Have:

• Experience with automation tools (Zapier, Make, n8n, etc.).
• Experience with prompt engineering and LLM-based workflows.
• Basic knowledge of Python, SQL, or data analysis.
• Experience implementing internal tools or process improvements.

We offer:
• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;
• Comfortable and easy management, no tyranny.

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.

1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 30–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage

For our partner, the iG Leader in LATAM 2025 we are looking for 

CRM Manager (Sports) 

Location: Remote / Flexible
Domain: iGaming • LATAM • Global GEOs

About BigD

BigD is a fast-growing iGaming operator with top-performing brands across LATAM. We combine strong product expertise with data-driven decision-making and deliver exceptional player experience across multiple regions.

Our team brings together professionals from CRM, product, marketing, tech, and analytics, working as one to build a scalable, high-performance ecosystem. At BigD, your ideas matter, decisions are fast, and growth opportunities are real.

We’re now looking for a proactive CRM Manager to optimize user engagement, retention, and overall LTV across our global brands.

Key Responsibilities

• Manage lifecycle communications across email, SMS, web-push, and in-app channels.
• Work daily with gr8 tech
• Create, set up, and launch CRM campaigns and automated flows.
• Develop content and promo strategies for different user segments.
• Execute A/B tests to optimize OR, CTR, CR, and overall efficiency.
• Build user segmentation and personalize communication flows.
• Collaborate with Product, Marketing, and BI teams to drive retention KPIs.
• Analyze campaign performance and propose improvements.

• Work with domains: setup, monitoring, and maintenance of domain health for email deliverability.

   

Requirements

• 2+ years of experience as CRM Manager / CRM Coordinator / Retention Specialist.
• Strong understanding of iGaming - Sports and the online casino player lifecycle.
• Experience managing email, SMS, web-push campaigns, and automated flows.
• Knowledge and hands-on experience working with domains (DNS settings, domain warm-up, deliverability basics).
• Basic HTML knowledge for editing email templates.
• Ability to work with graphic editors (simple template adjustments).
• Strong analytical thinking, attention to detail, and time management.
• English — Intermediate+ (any additional languages are a bonus).

Company Offers

• Work with top experts in the iGaming industry.
• Stable remuneration in USDT + benefits package:
  • 21 days of annual leave & Public holidays
  • Paid sick leave
  • Compensation for courses & professional trainnings
• Fully remote work — from any country.
• Fast decision-making, minimal bureaucracy, modern tools.

• Opportunity to grow within an international, multicultural team.

  We are waiting for you in cool, ambitious team😉