Jobs at Djinni

We are seeking a high-impact Head of Retention to build our Retention department from the ground up at a fast-growing, ambitious iGaming startup. If you have deep Tier-1 market expertise, a passion for data-driven growth, and the drive to scale a proprietary CRM system, we want you on our team.

🌐 Key Responsibilities:

• Build from Scratch: Architect and launch the Retention department on our powerful, proprietary CRM platform.

• Strategy & Reactivation: Develop and execute end-to-end strategies to maximize user retention and reactivation across multiple GEOs.

• Omnichannel Mastery: Lead communication across Email, SMS, In-App, Web-Push, WhatsApp, and Telegram.

• Data-Driven Growth: Segment audiences to deliver personalized journeys, run rigorous A/B tests, and turn insights into revenue.

• Performance Analysis: Plan, execute, and analyze promotional campaigns and automated lifecycles to consistently optimize retention metrics.

• Innovation: Proactively identify growth levers and new player retention methodologies.

📊 Required Experience:

• Hands-on experience with Tier-1 markets is a must.

• 2+ years in the iGaming industry, with at least 1 year in a Head of Retention or lead role.

• Proven ability to build business reports (funnels, segments, communication chains) and make data-backed decisions.

• Experience in team building, hiring, and implementing effective performance-based motivation systems.

• A multitasking powerhouse who thrives on managing complex data in a fast-paced environment.

💱 Why Join:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

We are seeking a highly qualified Head of Support to join our fast‑growing iGaming startup. Our team combines deep industry expertise, many years of hands‑on experience, and a strong professional network - making us ambitious, highly capable, and ready to scale.

🌐 Key Responsibilities:

Recruiting, onboarding, mentoring, and developing the support team.

Developing and implementing processes, procedures, and quality standards.

Monitoring team performance and ensuring adherence to key metrics (CSAT, response time, etc.).

Managing support tools, including HelpDesk, Live Chat, and other platforms.

Ensuring high customer service standards in a 24/7 dynamic environment.

Collaborating with other departments (Antifraud, Product, Design) to enhance the customer

experience

Improving communication processes with clients Increased response speed and quality

Implementation and maintenance of key SLA/NPS indicators

Training of department employees (enhancing product knowledge)

Implementation of a service desk and control of task processing

Creation of reports and analytics for the department

📊 Requirements:

Proven experience in a similar role within the iGaming industry.

Strong understanding of Tier‑1 market specifics.

Excellent leadership skills and experience managing teams.

Outstanding communication and organizational abilities.

Ability to analyze data and deliver detailed reports.

English proficiency at B2+ level (mandatory).

💱 We offer:

• Work in an international Tier‑1 iGaming environment.

• Remote format with flexible schedule.

• Competitive compensation and performance bonuses.

• Opportunity to shape global marketing strategy and scale a Tier‑1 product.

• Collaborative, multicultural team atmosphere.

Pine Software Technology Ltd is a software company specializing in trading technology solutions for regulated brokers and trading firms. We build SaaS products that support electronic trading, brokerage operations, risk management, and financial data analysis. We are looking for an Middle Product manager to join our team.

Job responsibilities:
- Full understanding of how and why product is operating
- Backlog fulfillment
- Sprint planning (+ other Scrum team ceremonies facilitation)
- Release and delivery management if delegated
- Interaction with bug reports and help in resolving
- Sanity testing of new features and their validation
- Constant work with DEV team on current tasks
- Working with end users (research: interviews, surveys, feedbacks, bugreports)
- Collaboration with Product team, UI/UX designer/researcher
- Creation of documentation if needed

Required skills:

- Product management, business development - 2+ years
- Research, market and business analysis, strategic planning and processes optimization - 2+ years

- Hands on experience in IT development/any experience in coding would be a plus;

- Hands-on experience with technologies: Jira, Confluence, Miro, Product management theoretical knowledge, Scrum, SDLC knowledge

- Strong communicational skills

- English: B1 or higher

- Ukrainian: Fluent
 

Is a plus skills:

Trading domain

What We Offer

Care from Day One - medical insurance starting from your first day, including dental care, massage services, and professional psychological support.

Work-Life Balance - 25 days of paid vacation + 30 days of paid sick leave

Investment in Your Energy - Partial reimbursement for sports and fitness activities.

Growth & Learning - Coverage for English or Ukrainian language courses and dedicated professional development budget

Knowledge Library - Access to office books and the Kuka online library.

Island Relaxation - Up to 14 days per year at the company villa in Cyprus.
 

Join the Pine Software team, where your talents and aspirations will be recognized. We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path.

Start your journey with us — apply today and take the first step toward your bright future!Pine Software is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.Please note that only shortlisted candidates will be contacted.

SKELAR is a venture builder that creates international IT companies according to venture capital investment guidelines. Together with our co-founders, we assemble solid and efficient teams to launch tech businesses that will succeed globally.
 

The Role

We're looking for a Product Marketing Lead to own the full funnel — strategy, experimentation, team, and performance — driving the growth of a subscription product used by people all around the world.

You'll sit at the center of growth, connecting acquisition, monetization, product, and data into one coherent, fast-moving machine. You'll manage a team of 4+ sharp PMMs and be the person who sets the direction, raises the bar, and ships results.
 

What We're Looking For

• 3+ years in Growth, Product Marketing, or CRO/Experimentation roles with real ownership
• Proven track record managing large-scale budgets and leading teams
• Strong experimentation expertise: A/B testing, statistical significance, building a test-and-learn culture
• Deep understanding of unit economics — CAC, LTV, ROAS, churn, contribution margin
• Solid UX sensibility and user research experience
• Strong analytical skills and comfort working with data (Amplitude, Tableau, or similar)
• Experience with MarTech solutions and marketing automation
• Hands-on experience in mobile app performance marketing — subscription products preferred
• Comfortable moving fast, making decisions with imperfect data, and owning outcomes
• English B2+ — written and spoken
   

What You'll Own
 

Full-Funnel Growth Strategy

• Develop and execute a comprehensive growth strategy across acquisition, conversion, and retention
• Build a marketing hypothesis roadmap — continuous experimentation, always shipping
• Establish testing frameworks, scaling rules, and control systems for CPA and ROI
   

Funnel & Conversion Ownership

• Own quiz funnel strategy end-to-end: hypothesis generation, A/B testing, analysis, iteration
• Drive subscription conversion and ARPU growth across all key funnels
• Build tailored funnel experiences for different audiences and traffic sources
   

Team Leadership

• Lead and grow a team of 4+ Product Marketing Managers
• Run 1:1s and performance reviews, and actively develop your people
• Identify gaps and recruit additional talent as the business scales
• Build a data-led, high-performance marketing culture where bold ideas are tested, not just discussed
• Coordinate a cross-functional squad (engineering, analytics, design, PMM) to hit shared KPIs
   

Reporting & Analytics

• Build full-funnel reporting across all channels and traffic sources
• Report directly on growth KPIs to leadership
• Use data to make fast, smart decisions on budget, creative, and audience strategy
• Work with BI tools (Amplitude, Tableau, or equivalent) to surface insights and drive action
   

SKELAR is a place where people who can build successful companies realize their potential. We call such companies the next big everything. We believe in their power and scale.
 

To make that possible, we've built everything you need inside our venture builder:

• 8 platform teams that help businesses solve any challenge — from recruiting and communications to finance and legal matters
• A community of founders who have already launched more than one business and are ready to share practical experience
• Internal clubs across professional areas: marketing, development, finance, recruiting, brand ambassadorship
• Training, courses, and conference attendance
• Health insurance
   

Sound like you? Let's talk!

Cartum is a European brand of the Ukrainian SaaS platform Horoshop, which has been helping entrepreneurs create and grow online stores for over 10 years. Today, more than 12,000 online businesses use our product, and we are активно expanding in the European market.
 

Moldova is one of the key directions of Cartum’s growth. That’s why we are looking for a Marketing Specialist who already has experience working with the Moldovan market and will help make our brand recognizable and in demand among local entrepreneurs — positioning Cartum as a leading e-commerce platform in the country.

Your main responsibilities:

• Analyze the Moldovan market, competitors, and local trends.
• Plan and execute marketing campaigns to promote Cartum in Moldova.
• Launch and manage SEO, SMM, PPC, and email marketing activities.
• Identify new channels for customer acquisition and brand awareness growth.
• Work with analytics tools: Google Analytics, Looker Studio, and others.
• Collaborate with design, sales, and product teams.
• Generate and test ideas to scale Cartum in the Moldovan market.
   

You might be our perfect match if you:

• Have at least 2 years of experience in B2B marketing.
• Have hands-on experience working with the Moldovan market (B2B or e-commerce).
• Understand the specifics of SaaS and e-commerce products.
• Are proficient in Google Analytics, Looker Studio, and other marketing tools.
• Can share proven success stories of promoting products or services.
• Have Upper-Intermediate English proficiency.

• Knowledge of Romanian (and/or Russian) for effective communication in the Moldovan market will be a strong advantage.

  
  We offer:

• A role in an ambitious international product that is actively growing.
• A team with no bureaucracy or micromanagement.
• Remote work.
• Paid vacation and sick leave.
• Education reimbursement for professional development.
• A competitive salary (discussed during the interview).
  
  If you want to scale a Ukrainian продукт in the Moldovan market and build a strong local brand — let’s talk 🚀

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership — shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Strong Junior Full-Stack Developer to join the team and help us move our products forward.

Responsibilities:
• Develop and maintain full-stack features using Node.js and React.js;
• Build responsive, user-friendly interfaces and connect them with backend services;
• Implement, and optimize APIs and database interactions (SQL/NoSQL);
• Maintain code quality, fix bugs, and improve existing functionality;
• Collaborate effectively with developers, designers, QA, and product managers;
• Participate in code reviews and follow best practices in version control and development workflow;
• Troubleshoot and resolve technical issues independently.

Requirements:
• At least 2 years of professional experience with Node.js and React.js;
• Experience with MongoDB;
• Strong experience in creating adaptive and responsive layouts with HTML5 and CSS3, including pixel-perfect and flex-box layout techniques;
• Proficient in using Git as a code versioning tool;
• Solid understanding of networking, DNS, and sockets;
• Experience with at least one CSS preprocessor (such as Stylus, Sass, Less, SCSS) or PostCSS;
• Passion for continuous learning, with an ability to keep up-to-date with the latest technologies and incorporate them into your work;
• Excellent self-management skills, with a high level of autonomy;
• Strong critical thinking skills, with an ability to troubleshoot and solve problems independently;
• Excellent communication and collaboration skills.

Will be a plus:
• Experience with Clickhouse, Cassandra;
• Experience with Next.js;
• Experience with containerization technologies, Docker in particular;
• Familiarity with Blockchain technology and its potential applications;
• Familiarity with CI/CD tools.
Hiring process:
• Intro call with a Recruiter — Technical Interview — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.
Let’s foster the world together!

Job Description:
We are looking for an experienced software engineer with strong technical expertise, excellent problem-solving skills, and the ability to work effectively in a collaborative environment. The ideal candidate should have a proven track record of working on complex systems, particularly in networking and Python development. Candidates with a strong background in both software development and QA engineering are encouraged to apply for this role. 

Technical Requirements:
     1. Networking Experience:
 Experience with networking devices like routers and switches.
 Experience with FW/SW development for networking devices using C/C++
 Experience with SW development using Python
 Experience with BSP, data plane, or control plane protocols development for networking devices
 Experience with data path automated tests development for network devices, using Python/Pytest.
 Experience with SW/HW bring-up/integration of networking devices.
 Solid understanding of the differences between routing and forwarding, as well as switches and routers.
 Familiarity with VLANs.
 Proficiency in TCP/IP and UDP protocols.

    2. Advanced Network Skills:
 Experience with link aggregation and LACP.
 Understanding of load balancing algorithms such as ECMP
 Understanding of SPAN/RSPAN/ERSPAN, ACL
 Familiarity with traffic mirroring.
 Knowledge of automatic routing protocols like BGP, OSPF, RIP, and IS-IS.
    3. Programming and Tools:
 Advanced C/C++ programming skills.
 Advanced Python programming skills.
 Experience with Pytest, Scapy, traffic generators, traffic analysers, etc.
 Git/ GitHub

    4. Additional Skills (Optional but Preferred):

 Knowledge of embedded systems, Linux, or related technologies is an advantage.
 Familiarity with tools like Jira, and CI/CD pipelines.
    

Experience Level: 8+ years of relevant experience

Job Description
We are seeking a Senior Multimedia Engineer to join our engineering team working on advanced audio/video streaming solutions for embedded platforms. The ideal candidate will have strong hands-on experience with GStreamer and a deep understanding of multimedia systems, media pipelines, and streaming technologies.

Technical Requirements
 8+ years of software development experience in multimedia or system-level environments
 Strong hands-on experience with GStreamer on a developer level (must-have), including:
o building and debugging complex media pipelines
o working with elements, pads, caps, and plugins
o diagnosing latency, synchronization, and performance issues
 Strong programming skills in C++ and Java for system-level or multimedia applications
 Solid understanding of audio and video streaming protocols (RTP, RTSP, etc.)
 Experience working with video and audio codecs (H.264, H.265, VP9, AAC, Opus, etc.)
 Experience with Video4Linux (V4L2), Experience with embedded platforms (Embedded Linux and/or Embedded Android)
 Understanding of networking fundamentals: TCP, UDP, HTTP
 Ability to debug complex issues across software layers (middleware, OS, hardware interaction)
 Experience with version control systems (Git), excellent problem-solving, critical thinking, and communication skills

Nice to Have
 Experience with Embedded Android / Android BSP (AOSP)
 Familiarity with multimedia and graphics systems, such as:
o Android Audio / SurfaceFlinger
o ffmpeg,VAAPI, OpenMAX, OpenGL
 Experience with streaming technologies such as WebRTC
 Experience with camera integration or camera subsystem customization
 Knowledge of hardware-accelerated media pipelines
 Scripting experience (Bash, Python)

Responsibilities
 Design, develop, and maintain multimedia middleware components
 Build, integrate, and optimize GStreamer-based audio/video pipelines Integrate
media components with user-space applications and system services
 Debug and resolve complex media issues related to performance, stability, and
synchronization
 Drive technical discussions and contribute to architecture decisions
 Collaborate with hardware, platform, and application teams
 Support board bring-up and hardware validation related to audio/video subsystems

Experience Level: 8+ years of embedded/low-level development experience, with 4–5+ years
focused on Linux / Android BSP and camera or multimedia subsystem integration.
About Client
Our client is the world's leading manufacturer of advanced control and automation systems, innovating technology and reinventing the way people live and work, offering integrated solutions to control audio & video systems. The client streamlines technology, improving the quality of life for people in corporate boardrooms, conference rooms, classrooms, auditoriums, and in their homes.
The automation and control solutions for buildings and homes let people control entire environments with the push of a button, integrating systems such as A/V, lighting, shading, IT, security, BMS, and HVAC to provide greater comfort, convenience, and security. All the products are designed and built to work together as a cohesive system, enabling customers to monitor, manage, and operate everything from the cloud.

Job Description
We are looking for a Camera BSP & Middleware Engineer to drive the design and development of a unified camera infrastructure across Linux and Android platforms.
This role combines deep embedded Linux and Android expertise with camera subsystem integration. The engineer will be responsible for sensor bring-up, driver development,
middleware integration, and image quality tuning, ensuring compliance with Android Camera HAL standards and optimized multimedia performance across platforms.

Technical Requirements (Mandatory)

 Strong experience with Linux kernel camera drivers and V4L2 (including sub-device drivers)
 Proven experience integrating and maintaining Android Camera HAL
 Hands-on experience with camera sensor bring-up and board-level integration
 Experience working with Device Tree / DTBO overlays, including power sequencing, reset, and clock (MCLK) configuration
 Experience tuning image quality pipelines, including:
o 3A algorithms (AE, AWB, AF)
o Lens Shading Correction (LSC)
o Temporal Noise Reduction (TNR)
 Ability to debug complex camera pipelines across kernel and user space
 Experience with Git/Gerrit and build systems (Yocto and AOSP)
 Strong understanding of embedded Linux and Android system architecture

Responsibilities
 Own cross-platform (Linux and Android) camera architecture and board bring-up
 Develop and maintain Linux camera drivers (V4L2 sub-devices)
 Integrate and support Android Camera HAL components
 Create and validate Device Tree / DTBO overlays for camera hardware configuration
 Automate media graph validation, streaming tests, and long-running stress test suites
 Tune image processing pipelines using vendor-provided IQ tools
 Collaborate closely with hardware teams on CSI timing, PHY configuration, and sensor onboarding
 Support performance optimization and long-term platform stability
Preferred Skills
 Experience with ISP pipelines and proprietary HAL implementations
 Knowledge of multimedia frameworks such as GStreamer or OpenCV
 Experience working with high-resolution or multi-camera systems
 Familiarity with automated validation frameworks for camera subsystems

We are looking for a highly technical Senior QA Engineer to join a fast-paced product team building specialized workforce management software for large-scale industrial operations.

The system is a hardware-integrated SaaS platform that processes real-time field data and delivers actionable insights through dynamic dashboards and mobile interfaces.

The platform’s core includes IoT data ingestion, workforce tracking, and advanced scheduling logic, with a strong focus on real-time analytics.

This role focuses on automating complex user interfaces involving high-frequency data updates and large datasets.

This is an Individual Contributor role with high ownership over the testing strategy and automation framework.

This is not a manual QA-only role. The position requires deep expertise in Playwright, strong programming skills, and the ability to work with complex, dynamic UI systems.
 

Strong Playwright expertise is the primary screening signal and will be validated during the technical interview.
 

About the Client:

A US-based product company in the Construction Technology domain.

The platform replaces manual time tracking with AI-powered biometric verification. It helps contractors capture accurate work hours, reduce payroll errors, track crews and cost codes in real time, and sync labor data into systems such as Procore, CMiC, Vista, and Power BI.
 

Responsibilities:

• Develop and maintain a robust automation framework from scratch
• Automate complex UI with dynamic content and frequent updates
• Identify and document edge-case scenarios in highly dynamic UI components
• Collaborate with frontend developers to ensure the testability of new features
• Perform root-cause analysis of flaky tests
• Monitor and improve test execution time within CI/CD pipelines
• Conduct manual testing where automation is not yet feasible
   

Requirements:

• 5+ years of experience in Software Quality Assurance
• Expert-level proficiency with Playwright (JS/TS) (core requirement)
• Strong programming skills in JavaScript and TypeScript
• Proven experience testing dynamic content and complex/virtualized lists
• Deep understanding of DOM manipulation and asynchronous event handling
• Experience with CI/CD integration for automated test suites
• Proficiency in Chrome DevTools for debugging and performance profiling
• Proactive attitude toward identifying architectural bottlenecks
• Ability to work independently in a remote environment
• Strong documentation skills for bug reporting and test planning
   

We offer:

• Remote-first flexibility
• Exposure to modern automation frameworks
• High ownership over testing strategy and quality processes
• Collaboration with a high-performing international engineering team
• Reservation option for candidates based in Ukraine
   

We will be happy to get in touch and share more details about the role 🙂

We are looking for a Senior PHP Developer to join a long-term project focused on building and evolving a complex data-processing platform in the Construction Technology domain.

This role is centered around backend architecture, high-load systems, and real-time data processing. You will be responsible for designing scalable services, managing asynchronous data flows, and ensuring reliable ingestion and processing of IoT device data.

The platform plays a key role in workforce tracking, operational efficiency, and automation of field processes. It processes large volumes of real-time data and applies complex business logic for workforce scheduling and analytics.

This is a backend-focused role with high ownership and impact on system architecture and performance.
 

Benefits

• Opportunity to solve complex architectural and high-load challenges
• Professional growth within a scaling tech company
• High-impact role in a real-world IoT and data-driven product
• Work with modern backend technologies and distributed systems
• Remote-first environment with flexibility and autonomy
   

About the Client

International product company in the Construction Technology domain, focused on automating workforce management processes through IoT and cloud-based solutions.

The product replaces manual time tracking with automated data collection, improves payroll accuracy, and enables real-time tracking of workforce operations and analytics.
 

About the Project

The platform’s core processing system is responsible for IoT data ingestion, real-time processing, and advanced workforce scheduling logic.

The system provides real-time dashboards and analytics for operational decision-making.
 

Location: United States

Duration: long-term
 

Requirements

• 5+ years of commercial experience with PHP in backend development
• Strong expertise in Laravel and its ecosystem in production environments
• Deep knowledge of PostgreSQL, including optimization, indexing, and schema design
• Experience with Laravel Jobs and queue systems (Redis, SQS)
• Solid understanding of RESTful APIs and third-party integrations
• Experience with Eloquent ORM performance tuning and N+1 query prevention
• Familiarity with Docker and containerized development
   

Additional Requirements

• Strong understanding of SOLID principles and clean code practices
• Strong problem-solving skills and attention to detail
• Experience working in Agile/Scrum environments
• Upper-Intermediate (B2+) English level for spoken communication
   

Responsibilities

• Design and implement scalable backend services and APIs
• Architect and evolve backend systems for high-load environments
• Optimize complex database queries to handle large volumes of real-time data
• Build and manage asynchronous processing using queues and background jobs
• Ensure reliable ingestion and processing of IoT-driven data streams
• Conduct code reviews and maintain high standards of code quality
• Refactor legacy components into modern, maintainable service patterns
• Collaborate with product and engineering teams to translate business requirements into technical solutions
   

🇺🇦 Additional Notes

• We consider candidates both in Ukraine and abroad
• For specialists based in Ukraine, we provide the option of official booking (reservation)
   

📩 How to Apply

If you’re interested, please send us:

• Your CV/resume
• Your expected salary (gross)
• Confirmation of your spoken English level
• Your preferred contact method (Telegram is welcome, if convenient)
   

We’ll get back to you shortly with the next steps of the process.

We’re looking for a sharp QA Manual Engineer to join our team in Lviv. 

The Job

• Web Testing: Full-cycle functional and non-functional testing.
• Analysis: Reviewing requirements to find logic gaps early.
• Documentation: Writing test cases and bug reports that are actually useful.

• Delivery: Taking ownership of the release quality.

   

Must-Haves

• 1+ years of solid experience in web testing.
• API: Practical knowledge of Postman/Swagger.
• Database: Ability to write basic SQL queries.
• Tools: Experience with Azure DevOps (or similar) and a clear understanding of the bug lifecycle.
• Language: English B2.

• Format: Hybrid (Lviv office + remote).

   

Nice to Have

• Basic HTML/CSS or Selenium knowledge.
• Experience with load testing or Windows Server 2012.

• ISTQB certification.

   

What’s in it for you

• Career Growth — Opportunities to develop and advance.
• Performance Reviews — Regular feedback and support.
• Work Anniversaries — Special gifts to celebrate milestones.
• Flexible Work — Hybrid or remote (Lviv office available).
• Mentorship — Guidance from experienced professionals.
• Accounting Support — We handle the paperwork.
• Paid Time Off — 18 vacation days + 5 sick days per year.
• Extra Leave — 10 additional days off annually.
• Free Office Lunches — Enjoy meals on us.
• Team Events — Gatherings, gifts, and a welcoming atmosphere.

We are looking for a proactive and detail-oriented Project Manager Assistant / Project Coordinator to support project delivery in the iGaming industry (online casino / betting).

In this role, you will work closely with the Project Manager and cross-functional teams to ensure smooth execution of tasks, maintain project timelines, and support day-to-day operations.

Key Responsibilities

• Support the Project Manager in planning and executing project roadmaps
• Assist in task coordination and tracking across teams
• Help maintain project documentation and updates
• Monitor timelines, deadlines, and deliverables
• Facilitate communication between teams (development, marketing, design)
• Participate in team meetings (daily stand-ups, weekly syncs) and follow up on action items
• Identify potential risks and escalate them when needed
• Assist in preparing reports and status updates

Trial Period Goals (2–3 months)

• Get familiar with the current project roadmap and processes
• Support coordination of team activities and meetings
• Help track progress against timelines and key milestones
• Assist in identifying risks and dependencies
• Ensure clear and consistent communication between teams

Core Responsibilities

Project Support

• Assist in managing project workflows and daily operations
• Help ensure tasks are completed on time

Team Coordination

• Support alignment between teams
• Follow up on tasks and dependencies

Roadmap & Tracking

• Maintain and update project boards
• Track progress and highlight delays

Process Support

• Assist in improving workflows and documentation
• Help ensure smooth collaboration between teams

Communication

• Prepare reports and updates for internal stakeholders
• Maintain clear communication within the team

Tools

Experience with (or willingness to learn):

• JIRA
• Confluence
• Asana / Trello

Requirements

• 1+ year of experience in a Project Coordinator / Assistant PM / Operations role
• Experience in iGaming is a plus
• Basic understanding of Agile / Scrum
• Strong organizational and communication skills
• Attention to detail and ability to multitask
• Basic understanding of CRM systems is a plus
• English level B2+

Nice to Have

• Experience working in startups or fast-paced environments
• Experience supporting product or marketing teams
• Experience working with international teams

We offer

• Fully remote work (Mon–Fri, 10:00–19:00 UTC+2)
• Paid vacation and sick leave + birthday day off
• Competitive salary
• Internal knowledge sharing and team events
• No micromanagement, fast decision-making
• Opportunities for growth into a full Project Manager role

We’re looking for Technical Support Agents to join our support team in Kyiv. You’ll work alongside a Support Shift Lead, handling inbound customer queries, coordinating with production partners to ensure smooth live event delivery, and serving as the front line for our platform.

This is an excellent opportunity for someone early in their career who is technically curious, a strong communicator, and energized by the fast-paced nature of live events. You’ll learn a lot, work on real problems in real time, and play a direct role in keeping live sports on air for viewers around the world.

Shift Schedule
This role operates on day and evening shifts as part of a shift-based support structure (no night shifts).

Responsibilities

• Respond to inbound customer queries via our ticketing system, providing timely and helpful support
• Coordinate with production partners to ensure live events are delivered smoothly and issues are resolved quickly
• Monitor live event delivery and flag issues proactively before they escalate
• Troubleshoot technical issues related to streaming, integrations, and platform access
• Document incidents, resolutions, and useful information for the team knowledge base
• Escalate complex issues to the Support Shift Lead or engineering teams as appropriate
• Participate in shift handovers, ensuring open items are clearly communicated to the incoming team
• Provide feedback on recurring issues, customer pain points, and potential improvements

Requirements

• Strong written and verbal communication skills in English
• Comfortable learning technical concepts - you don't need to be an engineer, but you should be curious and quick to pick things up
• Organised and detail-oriented, able to manage multiple queries and priorities at once
• Calm under pressure and able to think clearly during live events
• Reliable and punctual: shift-based work requires consistency
• Comfortable working rotating shifts as part of a 24/7 operation, including nights and weekends
• Team player who communicates openly and supports colleagues

Nice to Have

• Previous experience in customer support, technical support, or a help desk environment
• Interest in or familiarity with live streaming, video, or sports broadcasting
• Exposure to ticketing systems, CRMs, or support tooling
• Basic understanding of APIs, web technologies, or streaming protocols

What You'll Learn

• How live streaming platforms work at scale
• Technical troubleshooting across video delivery, APIs, and integrations
• Incident management and escalation in a live operations environment
• How to work effectively in a fast-paced, globally distributed team

About DSC Video

DSC Video is a platform-as-a-service partner delivering live streamed sports events from around the world to customers and their end consumers. Our technical support team operates around the clock to ensure seamless delivery of live content across global time zones.

About the Project

An industrial IoT platform serving retail and industrial clients is undergoing a full greenfield rebuild. The existing single-tenant system has outgrown its architecture, and the approved path forward is a modern, modular monolith built from scratch. You'll be the primary engineer on this rebuild, working directly with a hands-on product manager to deliver a platform that covers real-time device monitoring, energy and fluid-level tracking, helpdesk and work-order management, and client invoicing. The engagement is full-time, fully remote, and planned for 6+ months.

Tech Stack

Backend: Python
Frontend: React
API Layer: OpenAPI (API-first design)
Architecture: Modular monolith

Responsibilities

- Architect and build the full-stack platform from scratch, following an agreed modular monolith structure with a clean separation of concerns
- Design and implement an OpenAPI-first API layer, ensuring contracts are defined before implementation and remain the source of truth throughout
- Build frontend interfaces in React for real-time data visualisation — device status, energy readings, fluid levels, alerts, and reports
- Develop backend modules for device and installation management, helpdesk and work-order workflows, and invoicing
- Work within an agentic co-programming workflow, where AI tooling plays an active role in development, guided by a structured AOP-based system of coding guidelines and constraints
- Maintain high standards of code quality and scalability throughout — this codebase is expected to evolve well beyond the initial build
- Collaborate closely with the product manager, who owns the architecture vision and coordinates delivery

What We're Looking For

- 5+ years of full-stack development experience with React and Python as your primary stack
- Demonstrated experience designing and building modular monolith or similarly structured architectures from the ground up — not just maintaining existing systems
- Solid command of OpenAPI and API-first design practices
- Comfortable working in an AI-assisted development workflow — you've used AI tooling as a genuine co-programming tool, not just autocomplete
- Ability to operate with a high degree of autonomy as the sole technical contributor, while staying aligned with a non-technical or semi-technical PM
- Strong instincts around code quality, structure, and long-term scalability — you write code that can be built on, not just shipped
- Familiar with AOP principles or structured coding constraint systems, and able to apply and work within such guidelines in practice

Nice to Have

- Experience with IoT-adjacent platforms or real-time data streams — device telemetry, sensor data, event-driven patterns, or similar
- Exposure to multi-tenant architecture considerations, even if the chosen approach for this project is still being defined
- Background in industrial, energy, or field-service software domains

Being a part of 3asoft means having

- High level of flexibility and freedom

- P2P relationship with worldwide customers

- Competitive compensation paid in USD

- Fully remote working