Jobs at Djinni

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

TECHNOLOGY STACK

Microservice architecture, Java 21, Spring Boot 3.4+, PostgreSQL, MongoDB, Kafka, Google Cloud Platform, Kubernetes

RESPONSIBILITIES

• Development of new business initiatives, an extension of existing ones
• Taking an active part in improvements and optimizations to the systems
• Resolve technical problems, critical thinking on the development approach
• Be part of a cross-functional team with end-to-end responsibility for the result

REQUIREMENTS

• 3+ years of commercial development experience using Java-related technologies
• 1+ years of working experience with API development
• Hands-on experience with microservice architecture
• Ambition to write high-quality code covered with unit tests
• Solid debugging and troubleshooting skills
• Proactive and result-oriented mindset
• Strong problem-solving skills
• At least Upper-Intermediate English level

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

We are seeking an IT Process Automation Lead with strong technical expertise across Atlassian, scripting, and cross-platform integrations. This role goes far beyond traditional administration — your primary mission is to architect automation solutions, extend systems using scripts and APIs, and streamline processes across the organization.

RESPONSIBILITIES

Atlassian Platform Ownership

• Architect, configure, and manage Jira Cloud and Confluence environments, including workflows, schemes, permissions, spaces, and governance
• Lead user and access management while ensuring compliance, security, and consistency across teams
• Establish and enforce Jira/Confluence best practices, driving standardization and operational excellence

Scripting & Advanced Automation

• Develop and maintain automation using Groovy, Python, JavaScript, or PowerShell to extend process functionality
• Build advanced ScriptRunner solutions: listeners, behaviors, REST endpoints, validators, post-functions, and scheduled jobs
• Optimize and troubleshoot automation logic to ensure performance, reliability, and scalability

Cross-Platform Integration & API Engineering

• Build and manage automations using Microsoft Power Platform (Power Apps, Power Automate, and Microsoft Teams)
• Design and implement integrations between Atlassian products and external systems using REST APIs, webhooks, and middleware
• Analyze workflows to identify automation opportunities and deliver end-to-end solutions that increase efficiency

Collaboration, Documentation & Technical Leadership

• Partner with cross-functional teams to gather requirements and architect automation or integration solutions that support business goals
• Produce clear documentation for configurations, scripts, integrations, and standard operating procedures
• Mentor colleagues and champion best practices in automation, scripting, and Atlassian tool usage

REQUIREMENTS

• 4+ years of hands-on experience with Atlassian products administration
• Strong mastery of scripting languages — Groovy, Python, PowerShell, or JavaScript
• Proven experience designing complex workflows, custom fields, permissions, automation rules, and integrations
• Hands-on experience using Microsoft Power Platform for automation (Power Apps, Power Automate, MS Teams)
• Solid understanding of REST APIs, authentication methods, and integration architectures
• Excellent problem-solving skills and the ability to architect scalable automation solutions
• Strong communication skills and ability to work cross-functionally
• Comfortable managing multiple projects in a dynamic, fast-paced environment

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

We are establishing R&D center in Kyiv and looking for talents to join our team. We expect this manager to work closely with the team’s current Product Owners, Delivery and Project managers, Architects while owning the engineering roadmap and providing career guidance to the team.

RESPONSIBILITIES

• Leading teams of engineers and accelerating their growth by providing thoughtful feedback, technical mentorship, and effectively manage performance
• Working hands-on with your team and stakeholders to enable rapid delivery of features and technical solutions that make a positive user impact
• Collaborating with business leads across the company to define milestones and deliveries for new functionality to be added to existing applications
• Work with your teams under tough deadlines to design, build, and deliver projects.
• Ensure processes and training are in place for continuous improvement in our services
• Continuously work towards improving team efficiency and engineering capacity by improving the flow and addressing technical debt in our products and processes

REQUIREMENTS

• You are a strong motivator, leader, team player with a record of leading and mentoring employees
• You bring about 7+ years of experience as a technology leader with a proven track record of leading Engineering teams
• Experience working with stakeholders and contributing to product definition
• Profound knowledge in parts of our tech stack — Java, Kafka, RabbitMQ, Redis / Aerospike, Relational & NoSQL Databases
• Experience with Docker, Kubernetes, ELK, Grafana, Prometheus
• Understanding of large scale, distributed systems, microservice architecture
• Experience in recruiting, retaining and inspiring highly effective software engineering teams

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.

The DBA team manages database availability, security, and performance, ensuring data integrity and efficient access. They handle backups and user permissions while providing proactive support.

RESPONSIBILITIES

• Design and maintain database systems, ensuring high availability and reliability tailored to each end user’s role
• Implement databases aligned with specific user information needs and operational requirements
• Define user permissions and facilitate precise data distribution, ensuring timely and accurate access
• Leverage high-speed transaction recovery techniques and establish regular data backups to ensure data integrity
• Minimize database downtime, tuning parameters to maximize query performance and responsiveness
• Provide both proactive and reactive data management support to ensure uninterrupted operations
• Develop, enforce, and document comprehensive database policies, procedures, and standards
• Conduct regular tests and evaluations to safeguard data security, privacy, and integrity
• Monitor database performance, apply updates, and implement patches to maintain optimal operation

REQUIREMENTS

• Experience: Proven background in database administration, IT, database architecture, or a related field
• Technical Skills: Hands-on experience with database standards and end-user applications
• Data Integrity & Security: Strong knowledge of data backup, recovery, security, and integrity protocols for SQL or NoSQL engines
• System Proficiency: Experience with GNU/Linux server environments
• Database Design: Familiarity with database design principles and documentation practices
• Programming Knowledge: Basic familiarity with programming languages
• Problem Solving: Strong analytical skills with a capacity to approach challenges algorithmically
• Education: BS degree in a computer discipline or a relevant certification

NICE TO HAVE

• Expertise with MySQL and PostgreSQL
• Familiarity with cloud technologies like GCP and AWS
• Experience with version control systems such as GitHub and Bitbucket

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

📍 Location: EU-based
💼 Cooperation type: Full-time
🧭 Work format: Remote

Stape is a global product-driven IT company and the #1 leader in the server-side tracking market. We’re building a powerful, technically complex product that simplifies server-side tracking for marketers and website owners. Our platform processes over 15 billion requests daily, helping improve tracking accuracy and data privacy for more than 200, 000 clients worldwide. We work closely with top partners, including Meta, Tiktok and Snapchat, to provide advanced tracking capabilities. 

We actively participate in industry-specific conferences as sponsors of events like MeasureCamp and Superweek.

Key tasks:

• Develop new user-facing features.
• Write functional tests.
• Optimize the application for maximum speed and scalability.

Your background:

• 4+ years of active experience with PHP, with a strong understanding of the latest versions.
• Strong knowledge and practical experience with Symfony Framework (3+ years).
• Experience with API-based systems (REST, RPC).
• Significant experience with high-load databases.
• Experience with SQS/RabbitMQ or similar technologies.
• Experience with Redis/Memcache or similar technologies.
• Experience writing unit and functional tests.
• Experience with Docker configuration.

We offer:

• Industry Leader: Make a meaningful contribution to a globally recognized solution that shapes the future of the server-side tracking market.
• Flexibility: Enjoy a flexible work schedule with the freedom to choose where you work.
• Extended remote workspace setup: Experience the benefits of a fully equipped remote workspace, designed to elevate your productivity and create a comfortable work atmosphere.
• Collaborative culture: Engage in a friendly and open team environment that encourages initiative, creativity, and collaboration.
• Educational support: Invest in your self-development through a dedicated training and professional growth budget.
• Well-Being: Take advantage of 30 days of paid time off (20 standard days + 10 more to cover public holidays), Parental Leave, Anniversary days off, and Study Leave to support your recharge and maintain a balance between work and personal life.
• Health support: Feel secure with full coverage for Sick Leave and a dedicated medical insurance budget that prioritizes your health.

Excited to join us? Submit your CV and let’s get started!

We are looking for a Project Manager to lead UAV projects from concept to deployment, working with complex hardware and software systems.
 

In this role, you will work closely with engineering and product teams, as well as external partners, making sure projects move forward smoothly and solutions are delivered in line with technical requirements and real-world constraints.
 

Responsibilities
 

• Plan and manage projects end-to-end, defining scope, timelines, and key deliverables, while keeping track of dependencies between hardware and software
• Coordinate engineering, product, and partner teams, ensuring alignment and steady progress
• Identify risks early and address issues before they impact delivery
• Work with partners, clients, and institutional stakeholders, providing updates and resolving issues as they arise
• Manage budgets and resources, ensuring efficient use and alignment with project goals
• Support the transition from prototype to deployment together with hardware and manufacturing partners
• Oversee testing, validate system performance, and ensure solutions meet quality and operational requirements
• Review results, identify improvements, and work with engineering teams to implement them
• Maintain clear and structured project documentation
• Support rollout and scaling of solutions in operational environments
   

Requirements
 

• 3+ years of experience as a Project Manager
• Experience working with hardware systems or complex technical products
  (preferably UAV / UAS or miltech projects)
• Understanding of how products move from development to deployment
• Experience working with cross-functional teams in engineering environments
• Ability to work with complex systems, dependencies, and uncertainty
• Experience in risk management and problem-solving
• Strong communication skills and ability to align different stakeholders
• Experience working with partners, clients, or institutional stakeholders
• Understanding of testing and quality assurance processes
• Experience working with hardware partners and product delivery
• Proficiency with project management tools
• Intermediate (B1+) level of English or higher
   

Will be a plus
 

• Experience in defense or miltech projects
• Understanding of regulatory or certification requirements
   

We Offer
 

• Official employment under Ukrainian labor law
• Military reservation
• Medical insurance
• Individual English lessons
• Stock Options

Hi!

We are Boosta — a holding tech company that creates, scales, and invests in digital businesses with global potential. Today, over 700 specialists from all around the world collaborate with us, and millions of users enjoy our products and services.

We are looking for a Data Engineer to join Boosta’s service team, which provides design, development, content, and IT infrastructure creation & support services for the holding’s projects.

Key facts about Webtech:

• 60+ skilled professionals;
• 300+ projects per year;
• diverse project portfolio.

As a Data Engineer, you will:

• Design, build, and maintain reliable ETL / ELT data pipelines.
• Ingest data from multiple internal and external sources (APIs, event-based systems).
• Ensure data freshness, availability, and pipeline reliability using orchestration tools (Airflow or similar).
• Implement automated data quality checks and monitor data consistency.
• Prepare clean, analytics-ready datasets for Analysts and Data Scientists.
• Work closely with both technical and non-technical stakeholders (Analytics, Product, Finance, Business) — a significant part of the role involves communication, alignment on requirements, data definitions, and explaining data limitations or inconsistencies.
• Maintain clear documentation and monitor data infrastructure costs.

We value specialists who:

• Advanced SQL.
• Python for data pipelines and integrations.
• Experience with modern cloud data warehouses.
• Hands-on experience with workflow orchestration tools (Airflow or similar).
• Experience with API-based data ingestion.
• Strong understanding of data quality, data reliability, and data delivery best practices.
• Experience with Git and basic containerization (e.g. Docker).

Nice to Have:

• Experience with affiliate, marketing, or performance data.
• Event-based or postback-driven data ingestion.
• Experience optimizing cloud data infrastructure costs.
• Experience with GCP.

Your journey with us:

• Step 1. Pre-screen.
• Step 2. Interview.
• Step 3. Test Task.
• Step 4. Second Interview.
• Step 5. Reference check.
• Step 6. Job Offer!

What you’ll get from working with us:

• Support for your career growth: compensation for external courses and conferences, access to our corporate library.
• Flexible schedule: you can start your working day anytime between 8:00–11:00 Kyiv time.
• Work location of your choice: Kyiv office, coworking in Lviv or Warsaw, or fully remote.
• 28 working days of paid vacation per year, up to 30 days of sick leave with medical confirmation, plus all state holidays.
• Care for your health: medical insurance and compensation for psychologist sessions.
• Social initiatives: Ukrainian Victory Support program and other important projects.
• Regular team-building activities, online or offline.

About the Role We are looking for a Middle AI/ML Engineer to join our AI team and contribute to the development of advanced machine learning models. You will be involved in building and optimizing AI models, ensuring scalability and efficiency in processing multilingual content and computer vision tasks.

Responsibilities

• Develop and optimize machine learning models for computer vision and AI translation.
• Assist in data preprocessing, labeling, and pipeline automation.
• Implement and deploy ML models in production environments.
• Monitor model performance and conduct regular fine-tuning.
• Work closely with senior engineers to improve AI workflows and deployment strategies.
• Document development progress and technical implementations.

Requirements

• 2+ years of experience in Machine Learning and Computer Vision.
• Strong programming skills in Python, PyTorch, and Weights & Biases.
• Familiarity with ML pipeline development and model deployment.
• Basic experience with databases (MongoDB, PostgreSQL) and messaging queues (Kafka).
• Knowledge of AWS cloud infrastructure is a plus.
• Ability to work independently within defined project scopes.

About the Role As a Senior AI/ML Engineer, you will lead the development and optimization of cutting-edge machine learning models, with a focus on computer vision and multilingual AI applications. Your expertise will be crucial in developing scalable, high-performance solutions that deliver instantaneous AI translations and content generation.

Responsibilities

• Lead the design, development, and deployment of end-to-end machine learning pipelines.
• Optimize and fine-tune computer vision models (e.g., OCR, object detection, video analysis, segmentation).
• Manage data labeling, curation, and preprocessing to ensure high-quality datasets.
• Deploy and maintain ML models in a production environment with real-time monitoring.
• Improve system performance through continuous feedback loops and A/B testing.
• Collaborate with software engineers, data scientists, and product teams to align AI innovations with business objectives.
• Mentor and guide junior engineers in best practices for ML development.

Requirements

• 5+ years of experience in Machine Learning and Computer Vision.
• Strong knowledge of Python, PyTorch, Weights & Biases, and Label-Studio.
• Proficiency in ML pipeline development, training and deployment of models.
• Experience working with databases (MongoDB, PostgreSQL, Elasticsearch) and messaging queues (Apache Kafka).
• Expertise in AWS cloud infrastructure and monitoring tools (ELK, Prometheus, Grafana).
• Ability to independently lead projects and make technical decisions.

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

We’re looking for a Chief Product Officer who will execute the company’s product strategy. This role bridges strategy and execution—owning key Casino Turnkey Solution , scaling product processes, and ensuring teams consistently deliver customer-centric, high-impact products.

What you’ll drive:

Product Strategy & Leadership

• Define and execute the company’s product vision, roadmap, and long-term strategy.
• Translate business goals into clear product priorities and measurable outcomes.
• Lead strategic initiatives across multiple product lines or platforms.

Execution & Delivery

• Oversee product discovery and delivery across teams to ensure timely, high-quality releases.
• Drive data-informed decision-making using customer insights, analytics, and market research.
• Ensure strong product lifecycle management from ideation to sunset.

People & Organization

• Lead, mentor, and scale Product Managers and Head of Products.
• Establish best-in-class product processes, rituals, and governance.
• Foster a strong product culture focused on ownership, impact, and continuous improvement.

Stakeholder Management

• Partner with Engineering, Design, Marketing, Sales, and Operations leadership.
• Act as a key escalation point for product risks, trade-offs, and prioritization conflicts.
• Communicate product strategy and progress to executive leadership and stakeholders.

Operational Excellence

• Improve product planning, roadmap clarity, and execution predictability.

• Support budgeting, resource allocation, and product performance reviews.

   

What makes you a GR8 fit:

Must-have

• 5+ years of experience in Product Management, including senior leadership roles.
• Proven track record of delivering complex, scalable digital products.
• Experience managing and growing high-performing product teams.
• Strong strategic thinking combined with hands-on execution skills.
• Excellent stakeholder management and communication abilities.
• Deep understanding of Agile / Lean product development.
• Experience in B2B / B2C iGaming  Platform products.
• Ability for business trips or relocation to Cyprus.

Nice-to-have

• Prior experience working with executive leadership or board-level stakeholders.
• Background in data-driven product organizations.
• Experience scaling products in high-growth environments.

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

About Us:

Time2Mobile is a tech-driven team focused on building flexible digital solutions for fintech, e-commerce, logistics, and beyond. We work with data at every stage — from collection to analytics — developing robust infrastructures that power smart, data-driven decisions.

We're currently looking for a Middle Data Engineer to join our team and help build and scale our data systems and pipelines.

Your Responsibilities:

• Design, develop, and maintain ETL/ELT data pipelines
• Work with cloud data platforms (AWS, GCP, or Azure)
• Build and maintain data warehouse/lakehouse solutions
• Collaborate closely with data analysts, data scientists, and backend engineers
• Ensure data quality, implement monitoring and logging
• Participate in architectural and technical decision-making

What We Expect:

• 2+ years of experience as a Data Engineer
• Strong knowledge of databases (SQL, PostgreSQL, BigQuery, etc.)
• Hands-on experience with orchestration tools (Airflow, Prefect, or similar)
• Proficiency in Python for data-related tasks
• Understanding of data warehouse/lakehouse architectures
• Familiarity with scalable data infrastructure best practices
• CI/CD experience is a plus
• English level: Intermediate or higher (for documentation and internal communication)

What We Offer:

• Fully remote position
• Flexible working hours
• Paid vacation
• Professional growth and development opportunities
• Projects involving modern tools and data stacks
• A supportive and skilled team environment

We are seeking a highly proactive and business-driven Sales Manager to play a key role in expanding our client base. You will be responsible for opening new accounts, establishing relationships with prospective clients and driving initial engagement.

Responsibilities: 

• Identify, approach and engage new potential clients in the IT outsourcing sector.
• Manage the full early-stage sales cycle: outreach, qualification, discovery and handover to the technical team.
• Build and nurture long-term relationships with clients, primarily in the US market.
• Attend international conferences, networking events and industry meetups to build connections and generate business opportunities.
• Maintain a high level of activity across communication channels.
• Collaborate closely with internal teams to ensure alignment on client needs and service offerings.

Requirements:

• Proven experience in IT outsourcing or software development services sales.
• Proven track record of successfully onboarding new clients.
• Experience working with US clients.
• Excellent communication, negotiation and relationship-building skills.
• Ability to work independently, drive processes and deliver results.
• Advanced level of English (both written and spoken).
• Based in Europe and able to travel for conferences and client events.

Working conditions and benefits:

• Paid vacation, sick leave (without a sickness list).
• Official state holidays — 11 days considered public holidays.
• Professional growth while attending challenging projects, and the possibility of switching your role and mastering new technologies and skills with company support.
• Flexible working schedule: 8 hours per day, 40 hours per week.
• Personal Career Development Plan (CDP).
• Employee support program (Discount, Care, Health, Legal compensation).
• Paid external training, conferences, and professional certification that meet the company’s business goals.
• Internal workshops & seminars.
• Corporate library (Paper/E-books) and internal English classes.

Ready to join us? 🚀

Description

GlobalLogic is partnering with a US-based digital health company, whose mission is to connect people in social interactions for health conversations, build online health communities to support each other, and share knowledge about how to deal with the disease

About the client:

Our Client is a fast-paced digital healthcare company that creates a growing portfolio of online health communities for people with chronic conditions. The company’s mission is to improve patients’ quality of life by connecting them with each other, with caregivers, and healthcare industry partners, building beneficial social interactions and meaningful health conversations. 

About the project:
The core of the project is working with the data; the target is to redesign and enhance data-driven solutions. The team is responsible for expanding and optimizing the data flow and data pipeline architecture, modeling and analyzing data, interpreting trends or patterns in complex data sets, and translating them into product and marketing insights. If you are excited by the prospect of optimizing or even re-designing our data architecture to support our next generation of products and data initiatives, we would be thrilled to have you apply!

Requirements

● Strong Python skills

● Strong communication skills

● Strong working SQL knowledge and experience working with relational databases, query authoring (SQL), as well as working familiarity with a variety of databases

● A successful history of manipulating, processing, and extracting value from large disconnected datasets

● Experience building and optimizing data pipelines, architectures, and data sets

● Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement

● Strong analytic skills related to working with unstructured datasets

Technologies:

• Python
• AWS: SES, RDS (MySQL), EC2, ECS, VPC, etc
• Snowflake
• Docker
• dbt
• Airflow

Job Responsibilities

● Manage and optimize core data infrastructure

● Develop a custom data infrastructure not available off-the-shelf

● Build monitoring infrastructure to give visibility into the pipeline’s status

● Monitor all jobs for impact on cluster performance

● Run maintenance routines regularly

● Tune table schemas to minimize costs and maximize performance

● Building and maintaining custom ingestion pipelines

● Build non-SQL transformation pipelines

● Build processes supporting data transformation, data structures, metadata, dependency, and workload management

We are looking for a Junior IT Support specialist at the Low Junior or Trainee level to work in our Dnipro office. This role is ideal for someone who wants to start a career in IT and gain practical experience in technical support and basic system administration.

You will work as part of the IT Support team and assist with daily user support tasks, equipment management, preparing devices for employees, and maintaining basic office IT infrastructure.

This is an entry-level position, so we are open to candidates without commercial experience. We value motivation, the ability to learn quickly, communication skills, and the desire to grow within the IT field.

English language requirement:
English level B1 – B2+

The candidate should be comfortable participating in calls with colleagues from other offices and able to understand basic technical communication in English.

Soft skills:

Personal qualities and communication skills are extremely important for this role. We are looking for someone who:

• has strong communication skills
• is open to learning and development
• can work effectively in a team
• is willing to help colleagues
• is result-oriented
• is responsible and attentive to detail

Basic technical knowledge:
The candidate should have a basic understanding of the following technologies and principles

• Windows operating systems
• macOS operating systems
• basic corporate IT systems principles
• basic networking principles
• user account management basics
• general computer hardware principles

Technologies and systems used in this role:

• Google Workspace
• Auth0
• Okta
• Slack
• Google Meet
• Gmail
• Zoom
• Microsoft Office (Word, Excel, PowerPoint, Outlook)
• standard macOS applications
• standard Windows applications

Main responsibilities:

• preparing laptops and equipment for employees
• preparing devices for new employee onboarding
• technical onboarding of new employees
• technical offboarding of employees
• issuing and tracking peripheral devices
• processing internal IT support requests
• participating in IT equipment inventory processes
• supporting basic office IT infrastructure
• participating in calls with colleagues from other offices

Nice to have:

• experience with equipment inventory
• experience preparing hardware for deployment
• experience in IT Support or Helpdesk
• basic networking knowledge
• participation in internal process improvements
• understanding of IT Asset Management principles
• process documentation or process design skills
• participation in hardware procurement optimization
• experience evaluating hardware before decommissioning

Training approach:
We are ready to train candidates without commercial experience if they have a basic understanding of computers, networking, and hardware.

Our team already has structured onboarding and training processes that help new employees quickly adapt to their role. New team members usually start with simple tasks and gradually move on to more complex responsibilities as they learn the company infrastructure and internal processes.

Additional information:
This role is well suited for technical university students or early-career IT specialists who want to gain practical experience and grow in IT Support or System Administration.

Benefits:

• Competitive compensation package
• International work environment
• Flexible working schedule and possibility to work remotely
• Annual performance bonus
• English classes
• Maternity/Paternity leave

📌 Description
We are Gravira — an international online entertainment brand. Our mission is to deliver a smooth, exciting, and trustworthy experience for our players.
We are looking for a VIP Customer Care Manager who will provide high-quality support via chat, email, and phone calls. 

✅ Requirements

• Excellent written and spoken English (other languages will be a huge plus).
• Strong communication and interpersonal skills.
• Ability to stay empathetic and professional in challenging situations.
• Experience in phone-based communication and sales.
• High emotional intelligence, ability to quickly build rapport with clients.
• Good computer literacy and fast typing skills.
• Previous experience in customer support, sales, or account management (preferably in iGaming, fintech, or similar industries).
   

🛠 Responsibilities

• Handle incoming player inquiries via chat, email, and phone calls.
• Processing cases (FailDep, BigWin, etc.) by making outbound calls.
• Provide clear, empathetic, and brand-aligned communication.
• Follow escalation protocols for complex or sensitive cases.
• Document cases in CRM and update the knowledge base when necessary.
• Collaborate with QA on ticket review sessions and apply feedback.
• Track and report recurring issues for product or process improvements.
• Naturally upsell and promote offers during player interactions.
• Develop into VIP Customer Care, managing high-value clients and ensuring their loyalty.
   

⭐ Nice to have

• Experience working with VIP clients in online casinos, betting, or luxury services.
• Familiarity with CRM tools and ticketing systems.
• Knowledge of additional foreign languages.
• Background in retention, account management, or concierge services.
   

⚙️ Working conditions

• Full-time remote position.
• Work schedule: Monday – Friday, 16:00 – 00:00 (Kyiv time).
• Flexibility required: schedule may change in the future to support 24/7 operations.
• Performance-based bonus, depending on SLA, CSAT, and QA results.
   

What we offer

• Work on a fast-growing iGaming product
• High ownership and direct business impact
• Remote work with an international team
• Competitive salary and performance-based growth opportunities