Jobs at Djinni

Dublemint is a growing IT company seeking an experienced Manual QA Engineer to join our team!

Our main project is an online casino platform with its web-based back office (gambling industry). We’re looking for someone who not only tests features, but also thinks critically about product quality, user experience, and long-term maintainability.

 

✅ You’re a perfect match if you have:

• 2+ years of manual QA experience
   
• Strong critical thinking skills – you don’t just check if a feature “works”, you assess whether it makes sense for the product and the user. You notice when something looks or feels wrong, even if technically it’s “done”.
   
• A sharp eye for detail and ability to evaluate user experience and visual quality (UI/UX) — even if you’re not a designer, you can spot misalignment, inconsistencies, or poor usability.
   
• Experience with cross-browser and cross-platform testing
   
• Familiarity with Dev Tools, error logs, and basic API testing
   
• Ability to identify, document, and clearly communicate issues
   
• English level: B1+ – you can clearly describe issues and write structured test cases
  
   

💡 It’s a plus if you also have:

• Experience with slot platforms (apps, sites), slot games and gambling mechanics
   
• Experience with version control systems (GIT or similar)
   
• Knowledge of MySQL or other databases
   
• Understanding of Agile/Scrum processes
   
• Experience with automated testing tools
  
   

🎯 What you’ll do:

• Perform comprehensive manual testing of web and mobile apps
  
   
• Assess product quality beyond functionality – ask:
  • Is it user-friendly?
     
  • Does it meet the modern product and UX standards?
     
  • Is it visually consistent and polished?
     
  • Would it make sense to a real user?
    
     
• Collaborate with developers and managers to report not just bugs, but UX concerns, inconsistencies, and usability issues
   
• Create and maintain structured test documentation
   
• Test across devices and browsers
   
• Ensure alignment with designs and business expectations
   
• Raise questions and suggest improvements, even outside of strict specs
  
   

🎰 Gambling Platform Testing Scope

• UI Testing – Validate the visual quality of the website, app, and back office: is everything clean, aligned, modern, and consistent with the overall design language?
   
• UX Testing – Assess how intuitive and logical the user journey is — from registration and deposits to navigating the platform, managing settings, reports, and withdrawals.
   
• Consistency & Integration Testing – Check how new features and changes fit into the existing product — visually, functionally, and contextually. Nothing should feel out of place.
   
• Cross-Platform & Responsiveness Testing – Ensure smooth performance and proper display across different devices (desktop, mobile browsers, PWA) and screen sizes.
   
• Bug Reporting & Critical Review – Identify and log bugs, but also go beyond that — spot UX flaws, inconsistencies, or confusing behavior. Be proactive in raising questions and suggesting improvements, even when the feature technically “works.”

📎 Conditions:

• Remote work with flexible hours
   
• Trial rate: $6/hour, rising to $7.5/hour after trial, paid monthly (option for more frequent payments if needed)
   
• Minimum 6 productive hours per day, 5 days per week
   
• Time tracking via Yaware is mandatory
   

If you’re not just a checker of tasks, but a guardian of product quality, we’d love to hear from you.

Send your CV and let’s build something great together!

ZentixSoft is looking for a Data Architect! 🚀

Format: Full-Time Outstaffing, long-term contract (12 months), 100% Remote.

💡 Why ZentixSoft?
 💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

🧩 Role Overview & Responsibilities:

We are looking for a hands-on Data Architect to take full architecture ownership of a complex data platform. In this role, you will assess, stabilize, improve, and modernize the existing architecture, delivering rapid, actionable engineering recommendations.

• Architecture Ownership: Define tactical (immediate stabilization) and target (long-term modernization) architectures that engineering teams can directly execute.
• Platform Modernization: Assess complex, legacy data environments; identify performance/scalability bottlenecks; and deliver clear, implementation-ready architectural outputs.
• Unstructured & Structured Data: Architect data pipelines and modeling frameworks capable of handling unstructured data (documents, PDFs, free text, scanned content, images) and structured/file-based datasets.
• Tech-Neutral Evaluation: Evaluate enterprise technologies based on scale, cost, workload, and business requirements rather than preference (determining when Databricks, Synapse, ADF, or Azure SQL are truly justified).
• Data Modeling & Pipelines: Design robust ETL/ELT frameworks, dimensional schemas, star schemas, and incremental processing/refresh strategies.
• Documentation & Governance: Create detailed architecture diagrams, technical decision logs, and data governance standards.
   

🎓 Our Perfect Match (Requirements):

• Proven Architecture Ownership: 4+ years of recent, demonstrated experience as a Data Architect owning overall Azure Data Platform architectures (candidate must be an Architect, not solely a Data Engineer).
• Azure Data Platform Expertise: Extensive hands-on background with Azure Data Services, including Azure SQL / SQL Server, Azure Data Lake, Azure Data Factory (ADF), Azure Synapse, and Databricks.
• Azure Cosmos DB (MUST-HAVE): Hands-on experience working with Azure Cosmos DB and file-based data stores within enterprise environments.
• Data Engineering Core: Strong mastery of Python, SQL, ETL/ELT, and Lakehouse architectures.
• Unstructured Data Experience: Proven track record handling unstructured data sources (documents, PDFs, text, scanned files).
• Fast Delivery & Problem Solving: Ability to onboard quickly into complex environments, navigate incomplete documentation, and deliver meaningful architectural guidance rapidly.
• Communication & English: Fluent English (C1) with exceptional technical writing and stakeholder communication skills.
   

📍 Project Details:

⏳ Duration: 12 Months (Full-time, 100% Remote).

🕒 Time Zone: CET / CEST.
 

We look forward to receiving your CV (please ensure your CV details your project contexts, architecture ownership, and hands-on Cosmos DB/Azure experience).

About us:
 

BetterMe — an all-in-one well-being ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

We are currently looking for a Motion Designer/Video Editor who will work on creative videos for social media, supporting e-commerce and R&D projects.

We are growing rapidly and launching new projects, so you’ll have the opportunity to apply your skills, experiment with formats and styles, test creative ideas, and collaborate with the marketing team to create attention-grabbing videos.
 

Your impact:

• Create advertising creatives based on briefs.
• Adapt videos for different platforms and localizations.
• Work with existing projects (collections) and create their variations.
• Generate videos using AI tools.
• Animate static layouts and graphics.
   

About you:

• At least 1 year of experience in motion design.
• Strong proficiency in Adobe After Effects (masks, shapes, tracking, keyframing & timing, color correction).
• Understanding of dynamic editing, composition, and rhythm principles.
• Experience working with plugins, scripts, and expressions.
• English level: Pre-Intermediate+ or higher.
• Strong attention to detail and the ability to organize your workflow effectively.
• Willingness to learn quickly.
   

Will be a plus:

• Experience in graphic design or creating videos for TikTok TikTok / Instagram Instagram.
• Basic skills in Adobe Illustrator, Adobe Photoshop, and Figma.
• Experience working with AI tools for photo/video generation.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Work format. Full-time remote work.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.

We are looking for a Middle+/Senior DevOps Engineer to take ownership of the infrastructure and operational reliability of Talisa, an established e-commerce platform.

The primary focus of this role is to ensure the stability, availability, security, and predictable operation of our production and staging environments. Talisa is a mature product, so the role is less about building new infrastructure from scratch and more about maintaining and continuously improving an existing production environment.

You will be responsible for infrastructure maintenance and upgrades, monitoring and incident response, security patching, infrastructure automation, CI/CD, capacity and cost optimization, and reducing operational risk.

We value operational discipline, careful change management, automation, documentation, and proactive identification of reliability or security issues.

Key responsibilities

Infrastructure Management:

• Operate and maintain Talisa production and staging AWS environments, ensuring stability, performance, and availability.
• Plan and execute infrastructure upgrades with proper testing, rollback procedures, and documentation.

• Monitor capacity, backups, recovery readiness, and AWS costs.

   

Security Ownership:

• Own infrastructure security, including OS patching, hardening, and vulnerability remediation.
• Maintain protection against malicious traffic, bots, and DDoS attacks using CloudFront, AWS WAF, and related services.
• Support infrastructure security and compliance requirements.

Observability & Monitoring:

• Maintain monitoring, logging, dashboards, health checks, and actionable alerts.
• Investigate production incidents, perform root-cause analysis, and escalate application issues when needed.
• Improve alert quality and maintain operational runbooks.

Automation & Efficiency:

• Automate repetitive operational tasks using Bash/Python and CloudFormation.
• Maintain and improve CI/CD pipelines.
• Ensure infrastructure changes are documented and reproducible.

Team Collaboration:

• Work with development and QA teams on deployments, troubleshooting, and infrastructure changes.
• Prioritize planned infrastructure work alongside production and monitoring issues.

Requirements

• Experience: 4–6+ years in DevOps/SRE (Strong Middle/Senior).
• AWS: Strong hands-on experience with EC2, RDS/MySQL, VPC, CloudFront, WAF, IAM, CloudWatch, and S3.
• Linux & Docker: Strong production administration and troubleshooting skills.
• IaC & Automation: Experience with CloudFormation, Bash/Python, Git, and CI/CD.
• Security: Good understanding of infrastructure security, patching, access control, and DDoS/web protection.
• Operations: Experience with monitoring, incident response, backups, recovery, and safe production changes.
• Ownership: Proactive, disciplined, and focused on reliable, documented infrastructure.
• AI Tools: Comfortable using AI-assisted engineering tools.
• Communication: Strong communication skills; Intermediate+ English.

Technical Stack

• Cloud & IaC: AWS (EC2, VPC, ALB, Lambda, S3, CloudFront), CloudFormation, Docker.
• Main Platform: Magento2 (PHP).
• Databases: RDS (MySQL), ElastiCache (Redis), MongoDB.
• Observability: AWS CloudWatch, Route53 health checks, Graylog.
• Process: GitHub, GitHub Actions, JIRA/Confluence.

Work Schedule

8 hours per day, 5 days a week.

Sometimes it’s necessary to react to nightly alerts/outages.

What We Offer

• 100% Remote.
• Ownership: Direct influence on the observability and security/compliance of the project.
• Direct Access: transparent team collaboration.
• Stability: Competitive salary with long-term growth potential.

We are looking for motivated candidates to join our Siebel Developer Training & Internship Program!

This is a great opportunity for those who want to start their career in IT development and gain practical experience working with CRM systems.

Requirements

• Good knowledge of SQL
• Basic understanding of programming concepts
• Basic knowledge of databases
• Experience with any programming language - JavaScript will be a plus
• English - Intermediate or higher
• Strong motivation to learn and develop in IT

What we offer

• 1 month of intensive training to build the necessary Siebel development skills
• 3 months of internship with real project tasks and practical experience
• Opportunity to join our team as a Siebel Developer after successful completion of the program

If you are motivated to learn, develop your technical skills, and start your career in IT, we would be happy to receive your CV!

We are looking for a Game Portfolio Manager with a strong understanding of iGaming content, market trends, and player behavior. This role bridges product and analytics — you’ll shape the strategy behind our game lineup, ensuring we offer the most engaging, high-performing titles across different markets and GEOs.

Vision of the role:
We’re looking for someone who feels confident working with games and truly understands how they function under the hood — the mechanic, player behavior, and what makes a title perform. You’ll collaborate closely with department leads and take full strategic ownership of our entire game portfolio — defining the content strategy, setting performance benchmarks, and developing actionable roadmaps. The focus is on strategic thinking and decision-making: analysis, identifying trends, and turning data into clear strategic decisions that drive portfolio growth.

Responsibilities:
- Analyze slot market trends, player behavior, and competitor games.
- Select and evaluate game concepts for portfolio integration or internal development.
- Define product requirements (mechanics, bonuses, visuals, UX) and oversee lifecycle.
- Build strategy to maximize game performance across GEOs.
- Collaborate with marketing and cross-functional teams to drive engagement and ROI.
- Track KPIs (engagement, retention, conversion, GGR) and generate reports for management.

Requirements:
- Experience in iGaming (Product, Game, or Marketing Manager roles).
- Deep understanding of gaming mechanics: slots, crash, instant, dice, live.
- Knowledge of key metrics: RTP, GGR, NGR, LTV, retention, conversion.
- Understanding of market trends across Europe, Latam, Asia, and Africa.
- Experience with analytical tools (Power BI, Excel, Tableau, etc.).
- Strategic mindset with commercial intuition – ROI and business impact awareness.
- Strong communication, coordination, and leadership skills.
- Flexible and adaptable in a fast-changing market.

We offer:
- Convenient work schedule (8/9/10/11 — 17/18/19/20);
- 21 working days of vacation;
- 10 working days of sick leave;
- Extra days off for birthday, wedding, etc and for public holidays;
- Payment for training;
- Financial and intangible gifts from the company;
- Free communication, the ability to influence processes and implement your ideas;
- Comfortable and easy management, no tyranny.

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.

1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.

2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).

3. The Offer Stage

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Engineer to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

• Design end-to-end AI solutions based on client business and technical requirements;
• Define solution architecture, integrations, data flows, and implementation approach;
• Design and implement AI-powered solutions, including conversational AI, chatbots, agent assist, and automation;
• Work with LLMs, RAG, prompt engineering, AI agents, and knowledge retrieval systems;
• Lead technical discovery and solution design sessions with clients and internal teams;
• Conduct demos of proposed AI solutions and explain their functionality, capabilities, and business value;
• Troubleshoot technical issues and drive solutions through to resolution.

What you need to succeed in this role:

• Fluency in English (C1+ / Advanced+);
• Practical experience taking an AI support solution from implementation/configuration to actual use by customers or support teams;
• Experience implementing AI-powered chatbots, voicebots, or other conversational AI solutions specifically for customer support or customer service operations;
• Hands-on experience with AI and automation platforms (for example, Zendesk AI Agents, n8n, Voiceflow, Botpress, Cognigy, or similar tools);
• Understanding of LLMs, Generative AI, RAG, prompt engineering, and AI agents;
• Solid understanding of APIs, integrations, databases, and system architecture;
• Ability to translate business requirements into scalable technical solutions and communicate technical concepts to both technical and non-technical stakeholders.

Will be an advantage:

• Hands-on experience with helpdesk platforms (for example, Zendesk, Freshdesk, and Intercom), including their automation and AI features;
• Experience with AI evaluation, monitoring, and guardrails;
• Experience working directly with clients during technical discovery and solution design;
• Experience leading implementation projects.

Benefits and Perks:

• Providing services during business hours;
• Opportunity to cooperate fully remotely;
• Inclusive international environment;
• Compensation in USD;
• Rewards for referring friends;
• Balance between project workload and personal time, but also – internal health policy;
• Responsive leadership interested in your growth and long-lasting cooperation;
• Greenhouse conditions for self-development;
• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.

Are you passionate about connecting systems and driving intelligent automation? Do you thrive in fast-paced environments where you can analyze workflows, implement AI solutions, and collaborate with teams to deliver scalable, high-impact results?

Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Know someone perfect for the role? Refer them and get rewarded! 

We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.

Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.

At MINT Innovations, we develop intelligent software solutions for parcel locker systems, helping logistics companies and retailers automate last-mile delivery around the world.

We are looking for a Technical Support Manager to join our team and become the primary technical contact for our international B2B customers. In this role, you will work directly with customers and their field service engineers, helping them resolve software and hardware-related issues, ensuring smooth system operation, and delivering an outstanding support experience.

Key Responsibilities

• Provide technical support to international B2B customers via email, phone, and online meetings.
• Communicate directly with customers' technical teams and field service engineers.
• Troubleshoot software, hardware, networking, and system integration issues related to parcel locker solutions.
• Analyze incidents, identify root causes, and coordinate issue resolution with internal engineering teams.
• Assist customers during installation, configuration, commissioning, and maintenance of parcel locker systems.
• Support software deployments, upgrades, and system updates.
• Monitor and prioritize support requests to ensure timely resolution according to agreed service levels.
• Escalate complex technical issues to Development, QA, Hardware, or Product teams when required.
• Maintain accurate documentation of incidents, troubleshooting steps, and resolutions.
• Create and improve knowledge base articles and technical documentation.
• Build long-term relationships with customers by providing professional, responsive, and high-quality technical support.

What We're Looking For

• Experience in Technical Support, Application Support, Customer Support, System Administration, or a similar technical role.
• Strong troubleshooting and analytical skills.
• Ability to diagnose and resolve complex technical issues in a structured manner.
• Excellent communication and customer service skills.
• Experience working with international B2B customers.
• Ability to manage multiple tasks and prioritize effectively.
• Strong sense of ownership and responsibility.
• Upper-Intermediate or higher English (written and spoken) is required.

Technical Knowledge

Experience with some of the following is highly desirable:

• Windows and Linux operating systems
• Networking fundamentals (TCP/IP, VPN, DNS)
• REST APIs
• SQL databases
• Log analysis
• Remote support tools
• IoT or connected devices
• Hardware installation and troubleshooting
• Ticketing systems (Redmine, Jira, Zendesk, or similar)

Nice to Have

• Experience supporting enterprise software products.
• Experience working with IoT devices or self-service kiosk solutions.
• Understanding of software deployment and configuration.
• Experience reading technical documentation and log files.
• Familiarity with parcel lockers, vending solutions, or smart devices.

What We Offer

• Opportunity to work on an innovative product used by international customers.
• Challenging technical tasks combining software and hardware.
• Professional and supportive engineering team.
• Competitive compensation and reviews.
• Opportunities for professional growth and continuous learning.
• Flexible working environment.
• Modern tools and technologies.

Build the CRM function from the ground up

At ArtiGaming, we're building products in the iGaming industry and are now looking for a Head of CRM who wants more than managing existing campaigns.

This role is for someone who enjoys creating systems from scratch, making product decisions, and owning retention as a business function.

You'll become the person responsible for designing and scaling our CRM strategy across multiple brands, building automated customer journeys, and creating an on-site retention engine that directly impacts revenue.

What you'll do

• Build and own the CRM function from the ground up.

• Design lifecycle communications across the entire player journey, from onboarding to reactivation.

• Develop behavioural segmentation based on customer activity, lifecycle stage and player value.

• Build automated CRM flows in Customer.io (or a similar platform), ensuring quality and deliverability.

• Own bonus and retention mechanics together with Product, balancing player engagement with bonus profitability.

• Launch A/B tests and continuously optimize campaigns using data.

• Create gamification-driven retention initiatives including missions, loyalty mechanics and promotions.

• Analyze CRM performance, customer cohorts and campaign effectiveness.

• Hire, mentor and grow the CRM team as the function scales.

We're looking for someone who has

✔ 4+ years of CRM / Retention experience in iGaming

✔ Strong casino experience

✔ Experience building a CRM function from scratch rather than operating an existing one

✔ Hands-on expertise with Customer.io, Optimove, Smartico, FastTrack or similar CRM platforms

✔ Deep understanding of lifecycle marketing, behavioural segmentation and retention strategy

✔ Experience working with bonus economics and measuring campaign incrementality

✔ Strong analytical mindset with experience using Tableau, Mixpanel or similar BI tools

✔ Leadership experience or readiness to build and lead a CRM team

Nice to have

• Sportsbook experience

• Multi-brand products

• Crypto casino

• Gamification systems

• Email infrastructure & deliverability

Why join us

🚀 Build a function from zero—not inherit someone else's processes.

🎯 Full ownership of CRM strategy and retention.

📈 Direct influence on product and business growth.

🌍 Remote-first environment with flexible working hours.

💰 Competitive salary + performance bonus.

📚 Learning & development budget.

⚡ Fast decision-making and minimal bureaucracy.

About the Company

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, prediction markets, and enterprise-grade white-label integrations for institutional clients worldwide.

We are looking for an exceptional, cutting-edge AI-Native Product Manager to own our core Institutional Trading & Derivatives product suite. This is an elite technical product role where deep financial domain mastery meets absolute state-of-the-art AI orchestration.

Key Pillars of Success

To excel in this role, you must bring a battle-tested foundation across three non-negotiable pillars:

1. Cutting-Edge AI-Native Execution: You don't just use ChatGPT or Claude for PRDs and prototyping. You operate with autonomous agents, MCP (Model Context Protocol) integrations, browser/computer use, and human-in-the-loop review loops to dramatically multiply your operational throughput.
2. Deep Trading & Derivatives Mastery: You possess a deep, structural understanding of institutional market mechanics, order lifecycles, margin systems, liquidation engines, funding rates, oracles, exposure, and hedging.
3. End-to-End Ownership & Measurable Impact: Your ownership doesn't end at handing docs to devs or launching on staging. You own the full lifecycle—from discovery, build, and QA to client rollout, adoption, and iteration—backed by self-derived, quantified metrics (e.g., SQL-verified impact).

What You'll Do

• Product Ownership: Take complete end-to-end ownership of our white-label institutional trading, derivatives, and risk management infrastructure.
• Agentic Workflow Integration: Leverage autonomous AI agents and MCP servers to automate complex product research, spec generation, QA verification, and client delivery workflows.
• Institutional Client Rollout: Partner directly with institutional clients and B2B partners to deeply understand their trading workflows, capture complex requirements, and drive product adoption.
• End-to-End Execution: Drive features through the complete lifecycle: discovery, system spec definition, hands-on engineering alignment, QA validation, launch, and post-launch analytics.
• Data & Impact Analytics: Autonomously query databases (SQL) and analytics tools to track, measure, and optimize real client usage and performance metrics post-launch.
• Engineering & Business Alignment: Challenge technical and business assumptions constructively, maintaining direct, transparent communication across cross-functional engineering teams.

AI-Native Expectations

We are looking for candidates who operate at or above the absolute cutting edge of AI tooling:

• Agentic Workflows: Hands-on experience building or utilizing MCP (Model Context Protocol) integrations, autonomous loops, or computer/browser-use agents.
• Execution & Leverage: Using AI as a force multiplier across all product phases—from automated code/spec reviews and workflow automation to deep data processing and client communication.
• Technical Integrity: Using AI to elevate your productivity without substituting AI output for genuine domain expertise or critical engineering judgment.

Who You Are

• Autonomous & Proactive: Capable of taking a broad product domain and generating tangible, visible value within your first 90 days without step-by-step guidance.
• Transparent & Honest: Grounded in high integrity, objective self-awareness, and clear communication. You know your strengths, acknowledge knowledge gaps directly, and never bluff technical answers.
• Systems Thinker: Comfortable reasoning about APIs, data flows, state machines, edge cases, and complex risk models alongside senior engineers.

Qualifications

• English: Upper-Intermediate to Advanced (both written and verbal) for high-stakes institutional communication.
• Experience: 4+ years of software product management experience, specifically within fintech, crypto trading platforms, or institutional finance.
• Domain Expertise: Proven hands-on experience with institutional trading infrastructure, derivatives (perpetuals, futures, options), risk mechanics, margin, and liquidity.
• B2B / Client-Facing Delivery: Demonstrated track record of launching white-label or enterprise B2B products directly for external institutional clients.
• AI-Native Mastery: Practical, advanced usage of modern agentic AI tools and environments (MCP, Cursor, Claude Code, autonomous loops).
• Data Competency: Solid experience writing SQL queries independently to measure feature performance, user funnels, and adoption metrics.

Bonus Points:

• Software development or engineering background.
• Direct experience running or supporting a trading desk, market-making operations, or liquidity adapters.
• Deep knowledge of crypto-native derivatives protocols, Web3 infrastructure, or prediction markets.

We Offer

• Flexibility & Hubs: Flexible working hours with physical office access in Ukraine and Poland (Wroclaw).
• Health & Wellness: Medical Insurance in Ukraine and Multisport program in Poland.
• Time Off: Paid vacation, sick leaves, and observance of official holidays.
• Growth & Support: Corporate English classes up to three times a week, plus mentoring and educational budgets.
• Contractor Support: Complete tax and accounting services provided for Ukrainian contractors.
• Equipment: High-end hardware and development equipment provided by the company.
• Culture: Regular corporate activities (team buildings, tech talks, parties) combined with an advanced bonus system.

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Job description

We are looking for an experienced Account Manager to join our team. The ideal candidate will have 3+ years of professional experience and a strong ability to craft clear, valuable, and engaging written communication. This is a full-time remote position suitable for a Middle+ level specialist.

Responsibilities

• Own and manage a portfolio of client accounts, ensuring high satisfaction and retention.
• Serve as the primary point of contact for customers after onboarding.
• Drive product adoption and ensure clients extract maximum value from the platform.
• Identify upsell and cross-sell opportunities aligned with client needs and business goals.
• Coordinate with product, support, and tech teams to resolve client requests efficiently.
• Conduct regular business reviews and performance check-ins with clients.
• Monitor usage metrics, client health indicators, and proactively mitigate churn risks.
• Gather client feedback and communicate insights internally to influence product improvements.
• Support contract renewals and commercial negotiations in collaboration with leadership.

Requirements

• 3+ years of experience in Account Management, Customer Success or B2B client-facing roles.
• Experience in fintech, credit scoring, risk analytics, fraud prevention or SaaS industries.
• Strong understanding of API-based products and data-driven solutions (technical literacy is important).
• Proven track record of retaining and growing enterprise or mid-market accounts.
• Excellent communication and presentation skills in English (B2+); Spanish is a plus.
• Strong analytical mindset with ability to interpret performance metrics and client data.
• Ability to manage multiple accounts in a fast-paced environment.
• Experience working with CRM systems (HubSpot, Salesforce, etc.).
• Proactive, ownership-driven and commercially minded.

What we offer

• Competitive salary based on experience
• Flexible working hours and remote cooperation
• Opportunities for career growth and skill development
• Paid vacation and benefits package

Softacom is looking for an independent PM/Account Manager to manage client projects and accounts in an IT outsourcing/outstaffing environment.

This role combines delivery management, client communication, process improvement, and account development. We are looking for someone who can take ownership of project outcomes, align the client and delivery team, and independently handle complex situations.

Responsibilities

• Manage client projects and accounts from initiation to handover
• Coordinate delivery teams and manage timelines, scope, quality, and client expectations
• Lead client meetings, status updates, follow-ups, and escalations
• Identify and manage risks, blockers, dependencies, and scope changes
• Resolve complex situations between clients and delivery teams
• Prepare and maintain project documentation, including SOWs, SLAs, SRSs, project plans, reports, and handover documents
• Plan and track project tasks using Jira and Confluence
• Build and improve internal business processes
• Identify opportunities for upselling, cross-selling, and account growth

Requirements

• Experience as a PM, Delivery PM in IT outsourcing/outstaffing
• Technical background through hands-on experience in development, QA, business analysis, system analysis, or a related area, and/or relevant technical education
• Experience independently managing projects and taking responsibility for delivery outcomes
• Experience managing project teams
• English proficiency at C1 level or higher
• Strong understanding of SDLC, Agile, Scrum, and Kanban
• Experience with estimation, task decomposition, planning, risk management, and scope management
• Experience preparing and maintaining project documentation
• Practical experience with Google Workspace, Jira, Confluence, and AI tools
• Experience building, implementing, or improving business processes
• Strong communication, ownership, and problem-solving skills

Nice to have

• Experience with distributed remote teams
• Experience in discovery, pre-sale, or estimation
• Experience with SLA and service delivery
• Basic understanding of software architecture, integrations, and technical constraints
• Experience with BPMN or UML
• Experience with upselling or cross-selling in a service company

What we offer

• Full-time remote cooperation
• B2B contract
• Work with international clients and distributed teams
• Autonomy in decision-making
• An opportunity to influence delivery and internal processes

Функції:

·         техпідтримка (рівень L2+L3) та забезпечення розвитку (аналіз, проектування, впровадження, оптимізація) мереж та мережевих сервісів  Enterprise-рівня: LAN, WAN, WLAN WiFi, DATACENTER, всі різновиди VPN.

Вимоги:

·         Неповерхневі (на рівні, реально еквівалентному CCNP Enterprise/Routing&Switching + CCNP Security) знання механізмів та протоколів L2/L3 комутації, маршрутизації (BGP, OSPF, EIGRP), QoS, Network Monitoring/Logging/Troubleshooting/Management, відмовостійкості, автоматизації, забезпечення захисту мереж, та т.і.

·         Досвід роботи (від 4 років) з Cisco Catalyst (провідні та безпровідні мережі) та з Fortinet FortiGate (OSPF, BGP, створення, аналіз та оптимізація політик, функціонал Unified Threat Management, інспекція трафіку, IPS, SD-WAN, всі підтримувані різновиди VPN).

Режим роботи та особливі умови:

Офіс/гібрид

What You Will Do

• Advise teams on DevOps best practices, processes, and tools.
• Improve the overall Software Development Life Cycle (SDLC).
• Design, implement, and maintain monitoring, tracing, and logging infrastructure.
• Build and maintain CI/CD pipelines and supporting cloud infrastructure.
• Maintain and optimize custom-built systems, with scalability, reliability, and security in mind.
• Support the migration of services from GCP-hosted Kubernetes environments to AWS using serverless frameworks and architectures.
• Help establish and reinforce development best practices and deployment procedures.
• Create automation scripts for system deployment, monitoring, maintenance, and operational workflows.
• Support both cloud-based and on-premises or distributed systems.
• Produce clear and detailed technical documentation for systems, processes, and procedures.

• Promote continuous improvement across infrastructure, operations, and software delivery.

   

Requirements

• At least 3 years of professional experience working with AWS and/or GCP cloud services.
• At least 3 years of experience with technologies such as:
  • AWS Lambda or other cloud functions
  • Amazon Route 53
  • Amazon VPC
  • Amazon EC2
  • Pub/Sub messaging systems
  • Kubernetes
  • Serverless Framework
• At least 2 years of experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, AWS CodeBuild, and AWS CodePipeline.
• At least 2 years of experience with source-control platforms such as GitHub and AWS CodeCommit.
• At least 2 years of experience monitoring distributed systems, preferably with Datadog.
• Experience implementing secure Software Development Life Cycle practices.
• Strong scripting skills using PowerShell, Bash, or Node.js. Python experience is an advantage.
• Fundamental knowledge of Linux and Windows operating systems.
• Practical experience with Docker, Kubernetes, and REST APIs.
• Experience working with on-premises or distributed solutions.
• Solid understanding of ITIL principles and a proactive approach to continuous improvement.
• Ability to create accurate, detailed, and well-structured technical documentation.
• Strong problem-solving skills and a self-driven, hands-on working style.
• Passion for technology and the ability to influence technical decisions across software-development teams.

• Commitment to completing tasks with precision, accountability, and integrity.

   

Advantages

Experience with any of the following would be an advantage:

• AI or MLOps, including NVIDIA Jetson or other NVIDIA technologies
• Agile software-development methodologies
• Cloudflare services
• Helm
• Docker Compose
• Swagger or OpenAPI documentation
• SQL and NoSQL databases, including DynamoDB, MongoDB, and MySQL
• AWS or GCP professional certifications

About the Project
The project is focused on a portfolio of B2C mobile products, with a strong focus on consumer utility applications. The Product Manager will own products end-to-end, including product strategy, roadmap, prioritization, experimentation, monetization, activation and retention.

Key Requirements

• 5+ years of experience in Product Management
• 2+ years of hands-on experience with B2C mobile apps
• 1+ year of hands-on experience with subscription monetization, including paywalls, pricing, trials, subscriptions, and A/B testing
• 1+ year of hands-on experience with product analytics, including retention, LTV, ARPU, conversion, churn, cohorts, and funnel analysis

• English — Upper-Intermediate or higher

  
  Key Responsibilities

• Optimize paywalls and subscription flows
• Lead pricing, trial, and product experiments
• Improve onboarding and activation
• Increase D7/D14/D30 retention and reduce churn
• Drive growth in ARPU, LTV, and conversion
• Analyze cohorts and funnels to identify growth opportunities
• Own product roadmaps and launch new features
• Align Engineering, Design, Growth, and Data teams around measurable product outcomes
  
  What We Offer
• Competitive compensation
• Fully remote work
• Real product ownership — not just backlog management
• The opportunity to work with a portfolio of 300+ owned mobile apps
• Direct impact on monetization and growth metrics
• A strong experimentation and data-driven product culture
• Exposure to utility and AI-powered products
• High autonomy and end-to-end ownership