Jobs at Djinni

EJAW is a digital products and creative solutions company that has been helping clients worldwide bring their ideas to life since 2010.

We are looking for an Operations / Delivery Manager on a project basis (Part-Time / Project-Based) whose key responsibility will be to audit current processes, identify and eliminate bottlenecks, and build an efficient development and team management system.

Responsibilities

• Audit current development and project management processes and identify key areas for improvement.
• Build and implement processes for planning, estimation, delivery, and team performance control.
• Structure and optimize Jira workflows, tasks, sprints, deadlines, ownership, and reporting.
• Build a system of metrics and dashboards to track project and team performance.
• Work with Project Managers to improve management quality and implement consistent standards and best practices.

• Automate processes and implement AI agents and other tools to improve efficiency and reduce manual work.

   

Requirements

• Experience as an Operations Manager / Delivery Manager / Head of Delivery / PMO Lead or in a similar role.
• Hands-on experience in building and optimizing development processes, not just working within established systems.
• Strong expertise in project/delivery management and Jira.
• Experience managing, mentoring, and developing Project Managers.
• Experience building metrics, dashboards, and process automation.
• Hands-on experience using AI tools and AI agents to optimize workflows.

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.
We are looking for a Devops Team Lead to join our team. If you are passionate about high-load systems, solving complex engineering challenges, and working with modern tech stacks, this is the place for you.

Required skills:

• 3+ years in a DevOps leadership role (team management, hiring/firing, mentoring, reporting, workflow optimization).
• Strong expertise in AWS (multi-account organizations, networking, security, cost optimization).
• Advanced Kubernetes experience (EKS preferred): HA networking, autoscaling, PodDisruptionBudgets, NodeGroups, service mesh & CNI (e.g., AWS VPC-CNI, Cilium/eBPF).
• Infrastructure as Code: Terraform (multi-environment modules, GitOps automation), Helm; understanding of CloudFormation as a plus.
• Cloud-native CI/CD: GitHub Actions, Jenkins, FluxCD or ArgoCD (GitOps), can design secure deployment pipelines for PHP, Go.
• Observability & Monitoring: Prometheus, Grafana, Alertmanager, New Relic, Sentry; experience writing custom metrics/alerts.
• RDBMS expertise: Practical experience with MySQL/Aurora performance, backup/restore automation, failover.
• Security: Strong understanding of Zero-Trust, IAM, network segmentation, SSL/TLS, WAF, DDoS protection, secrets management (AWS Secrets Manager/External Secrets Operator).
• Networking fundamentals: VPC design, Ingress/Load Balancers, troubleshooting.
• Automation & Scripting: Python/Bash for operational automation, integrations, and tooling.
• High-load experience: Scaling distributed systems used globally (latency optimization for multi-region deployments).
  
   

Would be a plus:

• Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, failover strategies.
• Experience with PCI DSS, or equivalent compliance frameworks.
• Caching/CDN and storage optimization: Redis, Cloudflare, S3 tiering.
• Linux systems internals, performance tuning.
• Experience with Kafka/MSK or other streaming systems.
• Strong background in cost optimization techniques across AWS/GCP/Azure.

Responsibilities 

• Lead and grow the DevOps team, set priorities, improve delivery workflows, and ensure high service availability.
• Lead the development and support of Kubernetes-based infrastructure across multiple AWS accounts.
• Maintain Infrastructure as Code (Terraform) and GitOps deployment practices.
• Support continuous delivery and operational excellence through optimized CI/CD pipelines and automation.
• Ensure strong monitoring, incident response, and system performance across all environments.
• Collaborate with engineering and product teams to drive infrastructure improvements aligned with business needs.
• Strengthen security controls, access management, and compliance across the platform.
• Manage Cloudflare security and performance services.

What we offer:

We believe that a happy team builds the best products. Here is how we support you:
 

• Remote & Flexible: Work from anywhere. Our core hours are 09:00/10:00 to 17:00/18:00 (Kyiv time), Mon-Fri.
• Financial Stability: Timely payment for compensation for services
• Personal Equipment Policy: No tech troubles — a MacBook and all necessary equipment are provided for use to ensure comfortable and efficient work.
• Learning & Development: It is a pleasure for us to watch you grow. We cover your learning costs (courses, conferences).
• Knowledge Sharing: We regularly gather to discuss new trends, share insights, and elevate one another.
• Community: At NuxGame, you will work in a team of like-minded people who are ready to support, inspire, and tackle complex challenges together.
• Creative Freedom: We encourage initiative. With us, you have the freedom of professional expression and the space to implement your ideas.
• Time-off Policy: 24 vacation days per year + 5 sick days (without medical confirmation).
• Atmosphere: A friendly environment focused on results and mutual respect, free from unnecessary bureaucracy and pressure. 

As a Digital Growth Account Manager, you will own the relationship with newly acquired clients, ensuring a seamless onboarding experience, successful campaign launches, outstanding communication, and long-term account growth.

This role combines strategic consulting, client success, operational excellence, and business development.

The ideal candidate enjoys building relationships, loves structured processes, communicates proactively, and can confidently coordinate multiple stakeholders without losing attention to detail.

What You’ll Do

Client Success & Relationship Management

• Become the primary point of contact throughout the client lifecycle
• Lead onboarding and campaign kickoff meetings
• Build trusted long-term client relationships through proactive communication
• Ensure every client always knows the current project status
• Maintain high client satisfaction 

Campaign Launch & Delivery

• Coordinate media planning and campaign setup
• Ensure campaigns launch on time and according to agreed KPIs
• Coordinate reporting schedules and campaign documentation

Strategic Growth

• Identify opportunities for upselling and expanding services
• Develop long-term account growth strategies

Reporting & Analytics

• Prepare weekly and monthly client reports
• Present campaign performance and business insights

• Track account health and delivery KPIs

   

What We’re Looking For:

• 3+ years of Digital Account Management experience
• Agency experience is highly preferred
• Experience managing multiple client accounts simultaneously
• Experience with international clients
• Middle East market experience is a strong advantage

Technical Skills

• Strong understanding of: Google Ads,Meta Ads
• Familiarity with digital media planning

Soft Skills

We’re looking for someone who is:

• Highly organized and detail-oriented
• Proactive rather than reactive
• Excellent at stakeholder management
• Confident communicating with senior client representatives
• Able to simplify complex information
• Process-driven and systematic
• Comfortable making decisions and taking ownership

Language Requirements

• English — Upper-Intermediate (B2+) or higher

Why Join Universal Parallel?

Remote-first culture: Work from anywhere while collaborating with an international team.

Warsaw Office: Prefer an office environment? You’re welcome to work from our Warsaw office.

Career Growth: Work directly with experienced Digital leaders and gain exposure to international brands.

Real Ownership: You’ll influence not only client success but also how our agency operates and scales.

We are a Ukrainian data & programmatic company that helps brands reach the right target audience and communicate with them effectively through programmatic digital advertising, using Big Data from telecom operators, DOOH, YouTube, Meta, and other tools.

We're growing and launching new projects, and we're looking for a Senior Sales Manager (Programmatic DOOH) to join our team.

REQUIREMENTS:

• We are looking for a senior-level professional with the potential and motivation to grow into a Head of Sales / Sales Team Lead role
• 4+ years of experience in sales
• Experience in selling any type of outdoor advertising
• Result-oriented mindset and ability to drive changes
• Understanding of digital advertising and programmatic solutions
• Experience working with direct clients and brands
• Own client portfolio
• Ability to build a systematic approach to sales and team development
• Strong communication, analytical, and leadership skills
• Location: Kyiv (hybrid work format)

RESPONSIBILITIES:

• Develop and implement a sales strategy in the digital advertising field
• Build effective sales processes and client interaction workflows (from the first contact to contract signing)
• Develop partnerships with key clients, advertisers, and agencies
• Analyze sales performance metrics, prepare reports and forecasts Identify new business growth and scaling opportunities
• Sell our dedicated Programmatic DOOH advertising solutions

WE OFFER:

• Competitive salary
• Friendly team of professionals
• Opportunities for professional growth and development
• Paid vacation and sick leave
• Corporate English classes
• Medical insurance

Description

Partner is one of the leaders in design, development and manufacturing data communications equipment for the industrial Internet of Things — connecting physical assets to business processes to deliver enhanced value.

Developting cloud-based platform hosted on Azure using .NET tech stack. The platform interacts with different corporate services in order to support business processes across company in manufacturing, engineering, sales, shipping, etc.

Requirements

Primary Skills:

5+ years of professional software engineering experience, ideally with a background in Industrial IoT.

Mandatory experience using AI-assisted coworker tools (Claude preferred) to write, debug, and optimize backend operational logic.
Deep expertise in operating systems, specifically Linux (Ubuntu), SSH, Bash, and terminal-based administration.
Strong experience with containerization and orchestration using Docker, alongside modern CI/CD practices.
Proficiency in building event-driven architectures and utilizing messaging systems.
Framework: Deep expertise in the .NET 8+ Framework, specifically for building Web APIs.
Data Access: Proficiency with Entity Framework for ORM.
API Documentation: Experience using Swashbuckle to generate and maintain Swagger documentation.

Preferred, Not Required Skills
Version Control: Proficiency with Git and GitLab.
Collaboration: Experience working with Jira and Confluence.

Job responsibilities

Build and enhance scalable backend services and APIs for onboarding, configuration management, authentication, and administration.
Develop mechanisms for secure deployment, software distribution, and lifecycle management across distributed environments.
Develop reliable command execution and orchestration workflows for managing remote systems and services
Design event-driven architectures and automation frameworks that support large-scale operations.
Collaborate with cross-functional teams to improve reliability, observability, and operational efficiency.
Implement and maintain CI/CD pipelines and infrastructure automation to accelerate software delivery.

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we are expanding our project team and inviting candidates to join us as a Microsoft Dynamics 365 Business Central Consultant at Middle or Senior level.

Key activities:

• Participation in D365 Business Central implementation and development projects for Innoware’s Ukrainian and foreign customer.
• Continuous development of expertise through work with diverse business scenarios, complex cases, integrations and modern capabilities of D365 Business Central.

Key responsibilities:

• Working with clients to analyze business processes, define target solutions, and align them within the D365 Business Central framework.
• Configuring and adapting standard D365 Business Central functionality according to customer business requirements.
• Preparing and aligning project documentation together with clients.
• Estimating effort and timelines for assigned tasks.
• Preparing functional specifications for the development team and collaborating with developers during implementation.
• Executing user acceptance testing to ensure the delivered functionality meets business needs and expectations.
• Supporting customers during UAT, deployment of new functionality, and Go Live.
• Mentoring less experienced specialists.
• Participating in planning and controlling data migration processes.
• Integrating D365 Business Central with other systems and applications.
• Ensuring quality control of tasks at different stages of the project.

Qualification:

• At least 3 years of experience implementing D365 Business Central system in a Consultant or Analyst role.
• Deep knowledge of standard functionality of D365 Business Central.
• Experience working independently with clients’ business requirements and developing functional solutions.
• Understanding of all stages of an ERP implementation project.
• Strong understanding of business processes (finance and/or logistics, trade, production, etc.) and their automation in D365 Business Central.
• English proficiency at Upper‑Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience configuring Power BI.

Soft skills:systematic thinking, teamwork, strong communication skills, focus on results and high quality, and a commitment to continuous professional development.

We offer:

• Dynamic work and diverse tasks in a growing D365 Business Central team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Knowledge sharing with experienced colleagues, participation in internal initiatives, and professional discussions.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Career paths toward System Architect, Project Manager, or Team Lead, depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest.
• Permanent full-time contract with competitive remuneration.
• A grade‑based system with regular salary reviews based on your qualifications, performance results, and professional development.

We would be happy to get to know you and discuss potential cooperation.

Please apply with your CV in Ukrainian or English. We will carefully review your application and contact you if your experience and qualifications match the role.

We invite you to collaborate with us to deepen your expertise and work on meaningful projects together with the experienced Innoware team.

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

Responsibilities

Gather, analyze, and document business requirements from banks (user stories, use cases, functional specifications).

Coordinate and collaborate with VRNW and banks to maintain and ensure the quality of FAQ content within the CMS.

Work closely with the development team to implement requirements and integrate the FAQ bot.

Analyze user behavior and feedback to continuously improve the user experience, response quality, and accuracy.

Communicate with business and technical stakeholders and prepare project status reports.

Support the planning, execution, and documentation of releases while ensuring compliance with regulatory requirements in the banking environment.

Contribute to an agile project environment following Scrum methodologies.

Qualifications

Proven experience as a Business Analyst or Requirements Engineer.

Strong communication and analytical skills.

Experience in stakeholder management.

Knowledge of chatbots, conversational AI, or FAQ systems is an advantage.

Experience in the banking or financial services sector is desirable.

Experience working with agile methodologies, particularly Scrum.

Fluent English and good German language skills. 

We're looking for a Facebook Setup Specialist to prepare and maintain high-quality setups for our media buying team.

Responsibilities:

• Build Facebook setups using purchased assets and consumables.
• Deliver fully prepared setups to media buyers.
• Maintain accurate records of setups and consumables.
• Monitor inventory levels and ensure a continuous supply of required assets.
• Keep a stable volume of ready-to-use setups available for the buying team.

• Work closely with media buyers to ensure uninterrupted campaign launches.

   

Requirements:

• Understanding of Facebook setup structure.
• Experience working with Facebook-related assets (accounts, Business Managers, Pages, profiles, proxies, antidetect browsers, etc.).
• Strong organizational and record-keeping skills.
• Attention to detail and a high level of responsibility.
• Ability to handle repetitive operational tasks efficiently.

• Previous experience in iGaming or affiliate marketing is a strong advantage.

   

What we offer:

• Opportunity to join a fast-growing in-house iGaming team.
• Fully remote position.
• Competitive salary.
• Career growth opportunities.
• Well-established internal processes and a supportive team.

We're looking for a Farmer / Facebook Setup Specialist to prepare, maintain, and partially farm high-quality Facebook setups for our media buying team.

Responsibilities

• Build and prepare Facebook setups using purchased assets and internally farmed resources.
• Warm up and maintain Facebook profiles, Business Managers, Pages, and other assets.
• Prepare ready-to-use setups and transfer them to media buyers.
• Monitor the health and quality of setups, replacing blocked or low-quality assets when needed.
• Maintain accurate records of setups, consumables, and inventory.
• Ensure a stable pipeline of ready-to-launch setups for the buying team.
• Work closely with media buyers to support uninterrupted campaign launches.

Requirements

• Understanding of Facebook account structure and setup creation.
• Experience working with Facebook assets, including:
  • Business Managers;
  • Ad Accounts;
  • Facebook Profiles;
  • Pages;
  • Proxies;
  • Anti-detect browsers.
• Basic understanding of account farming and asset warming processes.
• Strong organizational and record-keeping skills.
• High attention to detail and responsibility.
• Ability to efficiently handle operational and repetitive tasks.
• Previous experience in iGaming or affiliate marketing will be a strong advantage.

What We Offer

• Opportunity to join a fast-growing in-house iGaming media buying team.
• Fully remote position.
• Competitive salary.
• Career growth opportunities.
• Well-established internal processes and experienced colleagues.
• Long-term cooperation in a performance-driven environment.

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

This is a hyper-scale fintech platform trusted by over 40 million users worldwide, offering access to multi-asset trading - including stocks, indices, currencies, and digital assets.

The product operates as a regulated, data-intensive financial ecosystem, processing massive volumes of transactions and real-time customer interactions daily. It’s well-funded, profitable, and known for pushing innovation in AI, automation, and data governance across its operations. Advertising presence is strong (especially in the UK), but behind the scenes is a serious engineering culture solving hard, real-world problems at scale.

About the Role:

We are looking for an Applied AI Engineer (Squad Lead) to join a fast-paced, AI-first environment where AI is already a core part of how the company operates. This is not a role where you’ll be adding an AI feature to an existing product or experimenting with isolated prototypes. You’ll take real business challenges, work directly with stakeholders to understand what needs to change, and turn those problems into production-grade AI agents and applications — end to end, from idea and POC to deployment and continuous improvement.

This is a deeply hands-on role with significant autonomy and ownership. You’ll work with modern GenAI and agentic technologies, use AI-native development workflows daily, and see the impact of your solutions quickly. As the squad grows, you’ll also guide other engineers while remaining hands-on.

Key Responsibilities:

• Design, build, and deploy AI-powered agents and applications from concept through production.
• Develop and maintain AI pipelines for data ingestion, embeddings, retrieval, and LLM orchestration.
• Write high-quality backend and frontend code to embed AI into user-facing tools and internal platforms.
• Build APIs and integrations with internal systems (CRM, databases, third-party services) for seamless automation and data flow.
• Work with structured, unstructured, and vectorized data to support intelligent workflows and decision-making.
• Continuously monitor, evaluate, and iterate to improve system performance, reliability, and cost efficiency.
• Design and implement scalable, secure, observable, cloud-based solutions.
• Own production systems, including debugging, enhancements, and ongoing optimization.
• Collaborate closely with product and business stakeholders to translate requirements into high-impact solutions.

Required Competence and Skills:

• 5+ years of software engineering experience (backend or full-stack).
• Proven daily use of AI-native development workflows (e.g., Cursor, Claude Code) for production systems.
• Hands-on experience building production AI agents, including RAG, multi-agent orchestration, tool-calling, structured outputs/validation, memory, and workflow management.
• Experience with agent orchestration and evaluation frameworks (LangChain, LangGraph, LangSmith, Semantic Kernel or equivalent).
• Track record of deploying LLM-powered systems in production.
• Strong backend and modern frontend development skills for complex workflows.
• Experience with cloud services (Azure, AWS, or GCP) and designing scalable architectures.
• Familiarity with vector databases and embedding pipelines.
• Deep understanding of system design, scalability, observability, and security best practices.
• Experience leading small development teams or owning a technical domain.
• Excellent communication, stakeholder management, and problem-solving skills.
• Fluent written and verbal English.

Nice to Have:

• Experience building AI systems in regulated or compliance-driven environments.
• Background working with internal teams and platforms (e.g., customer service, retention, operations, compliance).
• Strong understanding of business process automation and operational intelligence.
• Familiarity with event-driven architectures and distributed systems.
• Experience implementing AI evaluation frameworks and automated testing for LLM systems.

We’re looking for an energetic and organized Marketing Manager to support our marketing activities across two products. This is a role for someone who is eager to grow, enjoys dynamic work, loves coordinating projects, and feels confident turning ideas into clear, structured execution.

WHAT DRIVES US:

✨ Clients First – Their success is our top priority

✨ Ownership – We take responsibility and follow through until the job is done

✨ Flexibility – We value people who think flexibly and stay open to new ways of doing things

✨ Growth Mindset – We learn, innovate, and welcome new ideas.

If these values sound like you, chances are you’ll thrive in our team

MAIN RESPONSIBILITIES:

• Collaborate with CMO and execute marketing activities according to the plan
• Coordinate tasks between SMM, designers, copywriters, and external contractors
• Monitor marketing performance and prepare monthly reports
• Manage content schedules, track progress, and ensure timely delivery
• Work on social media activities, PR tasks, and partnerships.
• Coordinate and manage preparations for offline conferences and industry events

• Participate in brainstorming and contribute ideas for content and promotions

   

WHAT YOU BRING:

• 1,5+ years of experience in marketing
• Understanding of digital marketing tools and analytics
• Initiative, creativity, willingness to develop within the company
• Experience with AI tools
• Hands-on experience in a specific marketing area would be an advantage
• Good communication and organizational skills

• English level: Upper-Intermediate

   

WE OFFER:

🌍 Remote work from anywhere

⏰ Full-time

🌴 Unlimited paid vacation days 🤒 10 paid sick days

🗣 English classes

🎁 Presents from the company

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

HOW YOU WILL MAKE AN IMPACT

• VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
• Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
• Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
• Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
• Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
• Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in account management, customer relations, or sales (iGaming or betting industry experience is a plus).
• Strong communication skills, both written and verbal, with the ability to adapt across different channels.
• Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
• Target-driven with proven ability to implement upselling or cross-selling strategies.
• Fluency in English.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

We need a detail-oriented analyst and a proactive communicator who will ensure seamless transaction flows, optimize conversion rates, and manage relationships with payment service providers (PSPs) across diverse global markets.

🎯 Key Responsibilities

• Relationship Management: Serve as the primary point of contact for connected PSPs. Handle day-to-day communications, resolve operational queries, and push for better service terms.
• Onboarding & Integration: Support all stages of PSP onboarding — from the initial intro and gathering technical documentation to the final "go-live" phase.
• Performance Analytics:  Monitor provider dashboards and transaction reports to compare performance.
  • Analyze payment conversion rates (Click-to-Deposit) and identify root causes for failed or pending transactions.
  • Interpret data to spot discrepancies and suggest actionable improvements.
• Operational Excellence:
  • Process internal tickets from Business Development and translate them into clear technical tasks for the Integration/Product teams.
  • Conduct competitive analysis of payment solutions in target regions, identifying new local methods and integration channels.

• Cross-department Collaboration: Work closely with Finance, Legal, Product, and Business Development teams to align payment strategies with global business goals.

  ✅Requirements
  - Experience: 1+ year of relevant experience in iGaming (Betting/Gambling), with a primary focus on European markets such as Italy, Portugal, Czech Republic, Poland, Greece, and the Netherlands.
  - Tier-1 Market Expertise: Proven track record working with Tier-1 European countries and a deep understanding of their payment ecosystems.
  - Payment Systems Knowledge: Strong grasp of Card processing and European Alternative Payment Methods (APMs), including experience with systems such as Blik, iDEAL, MbWay, and similar regional solutions.
  - Technical Skills: Hands-on experience with Payment Service Provider (PSP) admin panels and reporting tools.
  - Analytical Competence: Ability to  effectively communicate with the analytics team, read and interpret dashboards, and generate actionable insights and recommendations based on the data.
  - Languages: Upper-Intermediate (B2+) English proficiency, both written and verbal, for efficient communication with international partners.
  🧠 Soft Skills

• Detail-Oriented: You notice the small things in transaction logs that others might miss.
• Stress Resilient: Comfortable working in a high-pressure, fast-growing global company.
• Assertive: Not afraid to push your position and hold providers accountable for their performance.
• Organized: Ability to manage multiple onboarding processes and tickets simultaneously without losing focus.
• ⭐️ We Offer:
• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are looking for a proactive Retention Manager to take ownership of our user lifecycle strategy. If you know how to turn a "new user" into a "loyal player" using data, smart segmentation, and AI — we want to meet you.

📍 The Role: You will take ownership of the player lifecycle, ensuring our users stay engaged, active, and loyal.

• Campaigns: Create and execute multi-channel campaigns (Email, SMS, In-App, Web Push).
• Journey Building: Design automated workflows covering Onboarding, Activation, and Reactivation stages.
• Segmentation: Utilize RFM analysis and behavioral data to target the right players with the right message.
• Optimization: Run A/B tests to boost Open Rates, CTR, and Conversion.
• Innovation: Actively use AI tools to generate content, build logic, and streamline workflows.

🛠 Tech Stack: Experience with Customer.io, Smartico, Fasttrack, or Optimove is a strong advantage.

👤 About You:

• Experience: 1.5–3 years in CRM / Retention Marketing.
• Industry: Experience in iGaming or digital products is highly preferred.
• Skills: Strong grasp of lifecycle marketing, segmentation, and copywriting.
• Mindset: Analytical approach to data and a creative approach to problem-solving.
• Tech-savvy: You are comfortable using AI for automation and content generation.

⭐️ We Offer:

• Format: Remote work, 5/2 schedule.
• Payments in USDT (white crypto);
• Remuneration: Competitive salary + bonuses based on the results of the department you build.
• Growth: Opportunity for growth within the project.
• Benefits: Paid vacation and sick leave.