Jobs at Djinni

🚨 We’re Hiring: Rockstar Account Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 3+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $600–$800/month base salary (depending on experience)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $5000/monthly from the bonus itself)
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

🚨 We’re Hiring: Rockstar Account Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 3+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $600–$800/month base salary (depending on experience)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $5000/monthly from the bonus itself)
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

🚨 We’re Hiring: Rockstar Sales Executive (B2B + Upwork Sales Pro) 🚨

Hey there! 👋 We’re GigRadar📡 , the lean, mean lead-generation machine that’s changing how agencies win clients on Upwork (and beyond).

We mix smart automation, human creativity, and startup hustle to help businesses grow faster, better, and way more efficiently. If you’ve got charm, grit, and a track record of closing deals, we want you on the frontlines of our growth story.

💼 What You’ll Be Doing

You'll be the go-to expert for converting leads into happy, loyal clients. Think sales with soul, strategy, and a splash of startup chaos (the good kind).

🔎 Run Winning Demo Calls – Show prospects what GigRadar can do and why we’re the Upwork growth partner they’ve been waiting for
💸 Close Deals Like a Boss – Seal the deal and help us (and our clients) grow like wildfire
📊 Keep CRM Tidy & Powerful – Organize, update, and optimize pipelines in HubSpot like a sales scientist
🤝 Build Relationships That Stick – Earn trust, solve problems, and make clients feel like VIPs
🔄 Upsell Without the Hard Sell – Spot new needs and pitch solutions that make everyone win
💌 Stay in Touch – Keep the communication flowing with clients, teammates, and partners
💡 Be a Thought Partner – Collaborate cross-functionally to improve the way we sell, serve, and scale

✅ What You Bring

You're someone who gets it — people, sales, tools, and the fast pace of startups.

✔️ 3+ year in B2B Sales (SaaS or agency experience = huge bonus)
✔️ You know Upwork – how it works, what clients want, and how to pitch smart
✔️ CRM-savvy (HubSpot preferred) – you keep your pipeline cleaner than your kitchen
✔️ Strong English (verbal + written) – clear, friendly, and persuasive
✔️ Familiar with Boolean Search / ElasticSearch = bonus points
✔️ Self-starter, problem-solver, relationship-builder – you don’t wait to be told what to do

🌟 What’s In It for You

We’re small and growing fast – and that means real impact, real growth, and real fun.

💵 $600–$800/month base salary (depending on experience)
🎯 Bonuses for performance – make more when we grow together (you can earn up to $5000/monthly from the bonus itself)
🚀 Fast-track career path – grow into Lead roles
🧠 Ongoing learning – Weekly team sessions + full access to insights on Upwork and client strategy
🌍 Fully remote – Work from wherever you do your best work
🎉 No red tape, all results – Your voice matters. Your work shows.

🎤 Sound Like You?

If you're ready to help businesses scale and freelancers win more — all while working in a high-energy, supportive, and fun environment — we’d love to meet you.

Apply now and let’s make magic happen at GigRadar. 💫

Job Description

• Good knowledge of fundamentals of QA theory (testing techniques, types, artifacts, tools)
• Ability to apply that theory to real-world scenarios
• Understanding of Agile methodology
• Upper-intermediate English (understanding complex texts, communicating with native speakers)
• Ability to visit the laboratory

Nice to have skills:

• Basic understanding of API testing (Postman)
• Basic SQL knowledge (MS SQL, PostgreSQL)
• Experience as a QC engineer or similar role
• Technical education

Required skills:

• QA Course or alike training has been passed

Job Responsibilities

• Requirements testing
• Functional testing (with & w/o hardware)
• Regression testing (with & w/o hardware)
• Troubleshooting issues
• Participating in team sprint plannings
• Conducting sprint demos

Department/Project Description

We develop a POS solution that allows providing attended (employee) and unattended (customer) tunnel car washing service. Designated team focuses on Payment and Subscription logic for POS platform

There are two labs:

- One in the USA
- One in Ukraine (Lviv)

Hardware Solution includes several points of sale(POS), different sensors, readers and cameras, payment terminals, servers, and automatic gates.

The solution supports both USA and Canadian markets. Ukrainian teams develop a PWA(web) application and a hybrid web application (.Net & Angular) that operates on hardware & cloud and supports full customer flow: from customer recognition or account creation to sale & directing their car to a tunnel, reporting, etc. All embedded development is on the client's side.

Project count ~80 teammates: 4 Feature teams, 2 AQA teams, Performance improvements team, DevOps team, L3 support team, Management team

Some teams have hardware dependency based on the areas of the application they work with, for them office attendance is necessary.

The project is in active development with 80+% work related to new feature development. The project age is 5 years, with 4 of them in production.

The client has huge plans for 2023 so you have a chance to become a part of the big success.

Flow

True SCRUM. Story points, Product owner, Scrum master, and Sprints include mandatory daily stand-ups, grooming, planning, demo, and retro sessions.

2-week sprints, releases strictly every 3 weeks, updates on demand.

Only agreed and paid overtime. Limited control from the Management team. Teams are fully self-manageable. No rushing or delivering work ASAP.

Limited communication and control from the client side.

Format: Full-time, remote
English level: Confident B2, preferably C1
 

About the Project:

Workeron.AI is an AI-focused project building solutions around AI agents, automation, and the future of digital work.

We are building a strong content and SEO engine and are looking for a copywriter who can deeply understand the product, audience, and market, and create high-quality content that drives growth.

Responsibilities:

• Writing 20–30 SEO articles per month
• Creating SEO content for website pages
• Writing content for social media
• Collaborating with SEO specialist (keywords, structure, intent)
• Improving and updating existing content
• Researching competitors and analyzing their content
• Generating content ideas based on market and competitor insights
• Participating in content strategy development
• Creating content that drives SEO performance and business results

KPIs:

• Organic traffic growth
• Content uniqueness percentage
• Successful indexing in search engines
• GEO performance (regional SEO results)
• Feedback from marketing lead

Requirements:

• English level B2+, preferably C1
• Middle-level experience in copywriting/SEO
• Experience writing SEO articles
• Ability to write clearly, structurally, and without fluff
• Strong responsibility and attention to detail
• Ability to meet deadlines and maintain quality
• Willingness to deeply understand the product and AI domain

Nice to Have:

• Experience in AI / SaaS / tech niches
• Skills in creating strong value propositions
• Understanding of content marketing

Candidate Profile

We are looking for someone who:
• Is proactive and analytical
• Can independently research competitors and extract insights
• Generates ideas, not just executes tasks
• Has a genuine interest in AI and the industry
• Is ready to go deep and put maximum effort into building high-quality media
• Takes ownership of content quality and results

Growth Opportunities

• Growth to Content Lead
• Opportunity to lead a future media project within the company

Compensation:

$1200-1500 based on experience 

!!! Important Note !!!

We are not looking for someone who writes generic AI-generated content without deep understanding. We filled this need already. 
We need a person who is genuinely interested in the field, ready to dive deep, and create meaningful, high-value content.

We’re looking for an experienced ML/NLP engineer to analyze ~700k job records and identify niches and sub-niches.

Scope:

• Generate embeddings from job titles/descriptions
• Cluster jobs into meaningful groups (niches)
• Create sub-clusters (sub-niches)
• Auto-label clusters using LLMs
• Provide clean structured output

Requirements:

• Experience with embeddings (OpenAI or sentence-transformers)
• Clustering (HDBSCAN, KMeans)
• Python (pandas, scikit-learn)
• Experience with large datasets

Nice to have:

• FAISS or vector DB experience
• Previous work with marketplace/job data

Deliverables:

• Script/pipeline
• Clustered dataset
• List of niches with labels

To apply:
Please share a similar project you’ve done and briefly explain your approach.

We are seeking an experienced Head of Investor Relations to join our team!

This role is focused on originating, developing, and closing relationships with high-value capital allocators, primarily family offices and ultra-high-net-worth investors. The ideal candidate is a proven rainmaker with a strong track record of raising significant capital and bringing their own network to the platform.

Core Responsibilities

• Build and manage direct relationships with:

• Family offices
• Ultra-high-net-worth individuals (UHNWI)
• Sophisticated private investors and capital allocators
• Originate and convert new investor relationships into active allocations on the platform
• Lead allocator conversations from first contact through allocation decision
• Own and continuously develop a high-quality pipeline of new capital sources (not existing/internal leads)
• Drive capital commitments into:
  • Private market opportunities
  • Secondaries and private credit
• Coordinate with product and investment teams to match allocator demand with opportunities
• Represent GammaPrime in investor meetings, conferences, and private capital introductions
• Focus on investors with ticket sizes of $1M–$50M+ requiring high-expertise handling
• Represent GammaPrime in allocator meetings, conferences, and closed-door capital introductions
• Operate in a fast-paced, high-performance environment with strong emphasis on results
• Ability to travel internationally, including to the United States; candidates should be eligible to obtain an ESTA or hold a visa that allows business travel to the U.S.

Required Background:

Candidates must have:

• 7–12 years of work experience in capital raising, fund placement or distribution for:

• Hedge funds
• Venture capital funds
• Private equity or alternative asset managers

• Direct experience selling to professional allocators (not retail)
• An existing, active network of allocators (family offices, UHNWI, sophisticated investors) that can be leveraged immediately

• Strong experience in originating new relationships (not just managing inbound or existing clients)

• Prior roles at one or more of the following:

• Placement agents
• Private market investment platforms
• Private banks / UHNW desks
• Alternative asset managers (IR / distribution)

• Demonstrated capital raised:

Minimum €/$50m cumulative across prior roles

• Deep understanding of private markets, including private equity, private credit, and secondaries

• Ability to articulate:

• Allocator decision processes
• Ticket sizes
• Investment committee dynamics
  
  Ideal Candidate
• A true “hunter” and closer with a history of independently sourcing and closing capital
• Highly externally focused, proactive, and driven to bring new investors into the platform
• Comfortable operating in a fast-moving startup environment with high expectations and accountability
• Entrepreneurial mindset with strong ownership and urgency
• Willing to work aggressively to achieve results and scale capital inflows

About the Role
We're seeking a Technical Product Manager/Business Analyst to bridge the gap between business-facing product managers and engineering teams. This role will help translate business requirements into technical specifications that engineering teams can execute efficiently.

Key Responsibilities
Translate business requirements into detailed technical specifications
Work closely with Claude AI agents to accelerate development workflows
Create and manage Jira stories with sufficient technical context
Collaborate with cross-functional teams (Product, Engineering, QA, UX)
Help implement AI-driven automation across the product development lifecycle
|
Required Skills
3+ years experience in technical product management or business analysis
Experience with AI tools, particularly Claude or similar LLM platforms
Strong understanding of software development processes
Ability to communicate effectively with both business stakeholders and technical teams
Experience with Jira and agile methodologies
Familiarity with CI/CD pipelines and automation concepts

Preferred Skills
Healthcare industry experience
Experience building or working with AI agents and skills
Knowledge of modern software architecture (microservices, API-first design)
Background in technical writing or documentation

As a Mobile Automation QA, you will:
Design and implement QA test automation infrastructure and test scenarios for client–mobile–backend systems, including communication between devices, front-end, back-end services, and mobile applications.
Design and execute end-to-end (E2E) tests for iOS and Android, testing new features while focusing on deep internal aspects of the feature and its integration with the operating system.
Learn and adopt new features, technologies, and platforms in a relatively short amount of time (e.g., Bugfender, Raygun, Crashlytics, Datadog).

Requirements:
Bachelor’s degree in Computer Science, Engineering, or another exact science field.
4+ years of experience writing automated tests for mobile devices, preferably using Python (UI automation tests, integration tests).
Experience working with iOS testing tools such as Instruments, XCUITest, XCTest, or Xcode.
Experience working with Android testing tools such as Instrumented Tests, Local Tests, Espresso, or Android Studio.
At least 1 year of experience in automation infrastructure development.
Experience working with RESTful APIs.

Advantage:
Experience writing mobile unit tests on devices or emulators.
Experience with mobile automation frameworks such as Robot Framework or Cucumber using Python – big advantage.
Experience with one of the following systems: AWS Device Farm, Sauce Labs, WebdriverIO, Docker, AWS, Airflow, BrowserStack App Automate.
1 year of manual web testing experience.
Experience working with or building CI/CD pipelines and understanding the mobile automation development cycle (Jenkins, GitHub Actions, Azure AppCenter).
In-depth knowledge of mobile operating systems.
Experience testing Mobile SDKs, location-driven features, NFC, or BLE integrations.
Experience testing battery consumption in background processes.

We’re excited to welcome Customer Support Agents who speak French fluently, enjoy helping people, and want to grow together with a supportive team.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with our schedule: Mn-Fr 9 a.m. - 6 p.m. CT
- You're calm under pressure and genuinely care about helping people
- You’re comfortable communicating in French and English, both written and spoken — at least B2 level

What you’ll get:
- 100% remote work — wherever you feel most productive
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

Description:
We’re building one of the fastest-growing EdTech products in the world, and we’re looking for a Product Designer who loves taking ownership, experimenting, and seeing the real impact of their work. If you’re curious, energetic, and enjoy turning ideas into action, this is the place for you.
 

Requirements

• 1+ year of experience in web or mobile design
• Strong Figma skills (auto layout, components, variables, prototyping)
• Product mindset — you focus on solving real user problems and driving business results
• Comfort with iterating on designs based on feedback and data
• Experience with user and competitor research
• Strong motivation to learn and grow

Would be a plus

• Experience using AI tools for creating visuals
• Skills in animation or motion design
• B2+ English

Responsibilities

• Design new features and improve experiences on both web and mobile
• Focus on 3 core product areas: activation, engagement, and retention
• Work closely with product managers and engineers to bring your designs to life
• Conduct user and competitor research to make smarter design decisions
• Help generate ideas, test hypotheses, and understand user behavior

Opportunities

• Be the first Product Designer on the team, with a path to a Lead role
• Take initiative, test ideas, and experiment
• See direct impact of your work on the product and business

About the Role

You will be responsible for creating and maintaining Unity editor tools and plugins for internal

production use. The role involves working with a wide range of gameplay mechanics inspired by

some of the most popular games in the world, building flexible systems that support rapid

development and iteration across different genres.

Responsibilities

• Develop and iterate on gameplay features in Unity across multiple genres
• Build and maintain custom editor tools, inspectors, and internal plugins
• Design and improve scalable, user-friendly workflows for internal teams
• Maintain and enhance existing systems, resolving bugs and performance issues
• Collaborate with developers, tech artists, QA, and product stakeholders
• Contribute to system architecture and technical design decisions
• Write clean, maintainable, and scalable C# code in complex codebases
• Work with multiple Unity rendering pipelines (Standard, URP, HDRP)
• Document systems and support knowledge sharing across the team
  Requirements
• 5+ years of professional experience in Unity development
• Strong proficiency in C#/.NET, including architecture, debugging, performance
• optimization, and asynchronous programming
• Strong understanding of Unity architecture, patterns, and best practices, with the ability
• to design scalable and maintainable systems in complex codebases
• Strong written and spoken English
• Experience with and enthusiasm for using AI tools in development workflows
• Advanced GIT & version control systems knowledge
• Extensive experience building gameplay systems and developer tools in Unity, including
• custom editor tooling
• Experience working with multiple Unity rendering pipelines (Standard, URP, HDRP)
• across both 2D and 3D projects
• Expertise working with task tracking tools (e.g. Jira, ClickUp, Monday)
• Experience developing and maintaining Unity packages (internal or public)
• Experience with common Unity frameworks and systems (e.g. Cinemachine, Zenject,
• UniRx, tweening libraries)
• Familiarity with Entity Component System (ECS)
• Familiarity with Unity Timeline

Nice to Have

• Experience building visual scripting systems, node-based tools, or blueprint-like
• workflows for designers
• Experience contributing to R&D initiatives aimed at improving product quality and team
• efficiency
• Experience working with Unreal Engine
• Experience working with After Effects
• Experience working with external 3D tools (e.g. Blender, Maya, 3ds Max)

________________________________________________________________________________
20 vacation days
10 sick days
public holidays

Whitepage Studio is a Boston Based boutique agency focused on presentation design, pitch decks, and visual storytelling for high-growth startups, global corporations, and leading institutions. Our clients include companies like DoorDash, Airbnb, and Unilever, as well as dozens of funded startups raising capital or closing enterprise deals.

We're a remote-first team of strategists, writers, and designers. We work fast, we care about quality, and we take on projects that genuinely matter to our clients.

Role Overview

We are looking for a Senior Project Manager to become the operational core of our studio. You will own multiple client projects simultaneously — from intake and briefing through design rounds to final delivery — while maintaining our high standards of communication and quality.

This is not a coordinator role. We need someone who can lead client relationships, proactively spot risks, and move fast without sacrificing precision. You are the person clients trust and the person our team relies on to stay organized.

A critical part of this role is hands-on proficiency in PowerPoint — you will be reviewing, structuring, and at times directly working inside presentations. You don't need to be a designer, but you need to know the tool inside out.

What You'll Do

Client Management

• Own end-to-end project delivery for 8–15 concurrent client projects
• Be the primary point of contact throughout the entire project lifecycle
• Lead kickoff calls, collect structured briefs, and align expectations upfront
• Manage revision rounds, collect and synthesize client feedback clearly and efficiently
• Communicate proactively — clients should never have to wonder about status

Project Operations

• Build and maintain project timelines; anticipate bottlenecks and flag them early
• Assign tasks to designers and writers based on workload and expertise
• Ensure version control and organized file management across all active projects
• Track scope, flag scope creep, and manage change requests professionally
• Support onboarding: NDAs, kickoff documentation, briefing templates
• Identify opportunities to improve internal workflows and help streamline recurring processes across the studio
• Contribute ideas for systems or automations that improve team efficiency and reduce operational friction

Business Support

• Help scope and quote new projects; prepare proposals in collaboration with the founder
• Identify upsell and retainer opportunities within active client relationships
• Support invoicing accuracy and basic financial tracking per project

Requirements

Must Have

• 4+ years in project management, account management, or similar client-facing roles
• Background in a creative agency, design studio, or marketing/communications environment
• Advanced PowerPoint skills — you can build, edit, and format complex multi-slide decks with ease
• Excellent written and verbal English — professional, clear, and confident
• Proven experience managing 10+ projects simultaneously with no compromises on quality
• Strong command of project management tools: ClickUp, Notion, or equivalent
• Fluency in Google Workspace (Slides, Docs, Drive, Sheets)
• Self-directed, proactive, and calm under tight deadlines

Nice to Have

• Experience working with startup clients in fundraising or GTM contexts
• Familiarity with Figma — comfortable reviewing design files and providing structured feedback
• Exposure to retainer-based client relationships and annual contract management
• Experience with clients in finance, tech, healthcare, or enterprise sales
• Any background in visual design or presentation storytelling

What We Offer

• Fully remote — work from anywhere, async-friendly culture
• Diverse, meaningful work: every project is a different client, industry, and challenge
• Direct collaboration with the founder — no bureaucracy, no middle layers
• Competitive compensation based on experience
• Opportunity to grow into a Head of Operations or Client Services Director role
• Stable pipeline of clients, including repeat enterprise and startup accounts

🔹 About PointPay

PointPay is a global crypto ecosystem that combines an Exchange, Wallet, Payment System, and Launchpad.

We’re growing fast and building real infrastructure in the Web3 space — not just support, but systems that power transactions and user flows worldwide.

🔹 Why this role is different

This is not a typical support role.

You’ll work close to real crypto operations, helping users while also understanding how transactions, wallets, and internal flows actually work behind the scenes.

If you’re looking to break into deeper Web3 / operations / treasury functions, this role is a strong entry point.

🔹 What you’ll be doing

• Communicate with users via Intercom (chat-based support)
• Help users navigate Exchange, Wallet, and Payment features
• Handle account-related requests (verification, limits, general support)
• Work with transaction-related questions (status tracking, tx hash, clarifications)
• Get involved in crypto operations workflows (wallet activity, transaction monitoring, internal transfers)
• Maintain structured reports in Google Sheets

• Collaborate with tech and compliance teams to resolve cases

   

🔹 What we’re looking for

• 2+ years in customer support (fintech / crypto is a strong plus)
• 1+ year of experience in crypto / Web3
• Understanding of how crypto transactions, wallets, and networks work
• Interest in learning operations / treasury processes in crypto
• English B2+
• Russian C1 or Ukrainian Native
• Comfortable working with data (Google Sheets)
• Strong written communication and attention to detail

• Ready to work in a shift schedule

   

🔹 Nice to have

• Experience with Intercom / Zendesk / Freshdesk
• Familiarity with blockchain explorers (Etherscan, etc.)
• Basic understanding of compliance (KYC/AML)

• Experience in exchanges or payment products

   

🔹 What you’ll get

• 💻 Remote work (distributed international team)
• 📈 Real growth into crypto operations / treasury direction
• 🌍 Hands-on experience with global crypto infrastructure
• 💰 Salary: $900–$1100 + regular reviews
• 🤝 Supportive team and fast feedback loop
• 🚀 Opportunity to move beyond support into more technical/operational roles

Domain: Audio/Sound recording
Job Description

Qualifications:

• 3+ years of experience in Machine Learning Engineering, Applied AI, or related roles, with experience building and shipping production applications.
• Hands-on experience developing applications with LLMs (e.g., OpenAI APIs, open-source models, LangChain, LlamaIndex, or similar).
• Strong proficiency in Python and experience building scalable, user-facing systems or APIs.
• Experience designing and deploying interactive or real-time AI systems.
• Solid understanding of LLM concepts, including prompt engineering, retrieval-augmented generation (RAG), and model evaluation.
• Familiarity with cloud-based ML infrastructure (AWS, SageMaker, or similar), with the ability to collaborate effectively with MLOps teams.
• Clear grasp of latency, cost, and performance trade-offs when serving LLMs in production.
• Bonus: Familiarity with music production workflows, DAWs, or audio plugins.

Education:

• Bachelor’s or Master’s degree in Computer Science, related technical field, or equivalent practical experience.

Job Responsibilities

You will develop customer-facing AI experiences and contribute to the systems that support them. This includes:

• LLM Application Development: Design and build interactive, user-facing LLM-powered features such as virtual assistants, creative copilots, and intelligent workflow tools integrated into our products.
• Product Integration: Work closely with product, design, and audio engineering teams to embed AI capabilities directly into DAWs, plugins, and user-facing platforms.
• LLM Deployment & Optimization: Implement efficient, low-latency model serving strategies for real-time user interactions, balancing performance, cost, and responsiveness.
• Prompt & Interaction Design: Develop robust prompt engineering and response strategies tailored to creative workflows, ensuring high-quality, context-aware user experiences.
• Collaboration with ML Platform Teams: Partner with cloud and infrastructure engineers to leverage and extend existing pipelines (e.g., AWS SageMaker) for production deployment.
• User-Centric Iteration: Analyze usage patterns and feedback to continuously improve AI-driven features and ensure they provide clear value to musicians and creators.

Department/Project Description

The company is looking for a Machine Learning Engineer to help build and deliver next-generation AI-powered experiences for our customers. This role focuses on developing outward-facing LLM applications, such as intelligent assistants, creative tools, and interactive features integrated into our digital audio workstation and plugin ecosystem.

While you will work with state-of-the-art Large Language Models and collaborate with infrastructure teams, the core of this role is application development: designing, building, and deploying engaging, real-time AI features that enhance music creation workflows and delight our users.