Jobs at Djinni

Do you know where to find gem expired domains, master auction strategies, and feel right at home building and managing PBNs?

We are looking for a strong, hands-on Drop Hunter / PBN Specialist to take full ownership of our domain acquisition and network management.

Key Responsibilities:

• Domain Sourcing & Discovery: Systematically search for and evaluate expired, backordered, and dropped domains with high SEO value.
• Auctions & Bidding: Participate in auctions, place backorders, and secure top-tier domain assets efficiently within allocated budgets.
• PBN Management & Maintenance:
  • Systematically scale and support our private blog network (PBN).
  • Communicate technical requirements to developers (site setup, CMS deployment, troubleshooting).
  • Manage domain registrars, DNS settings, and hosting infrastructure.
  • Oversee link profiles, including placement, monitoring, and temporary link pauses.

     
Requirements:

• Proven Experience: Strong track record in SEO with hands-on expertise in drop hunting (auctions, expired domains, backorders).
• Domain Audit & Analysis: Deep ability to quickly audit domain history, spot spam, analyze backlink profiles, and assess real SEO potential.
• Technical Savvy: Good technical understanding of web infrastructure (DNS, servers, CMS) to smoothly collaborate with dev teams.
• Autonomy & Accuracy: Ability to work independently, manage assets systematically, and make fast, accurate decisions during live auctions.

   
What We Offer:

• Remote-first international team: Work from anywhere with a flexible schedule.
• High ownership & Direct impact: Full independence in your workflow with direct product impact and no micromanagement.
• Agile Culture: Fast iteration, low bureaucracy environment.
• Time Off: 30 days of paid annual leave.

About Natural Links

Natural Links is an SEO agency and link-building platform helping businesses grow organically. We combine SEO strategy, content marketing, and scalable link-building solutions to deliver measurable, data-driven growth for our clients across international markets.
 

About the Role

We are looking for a proactive and result-driven Linkbuilder to join our growing SEO team.
In this role, you will focus on high-efficiency execution: creating crowd marketing links, directory/catalog submissions, profile links, and multi-tier link structures (Tier 2/Tier 3) to boost client visibility.
This position is ideal for someone who works fast, stays organized, and thrives in high-volume, performance-driven SEO tasks.
 

Key Responsibilities

• Execute link placement campaigns: Regularly build crowd links (forum comments, Q&A platforms, local communities), directory submissions, profile links, and catalog placements.
• Build multi-tier link structures: Deploy Tier 2 and Tier 3 link layers to strengthen existing backlink profiles.
• Optimize speed & volume: Maintain high productivity and accuracy to meet daily and weekly link-building targets.
• Data management: Accurate record-keeping, tracking completed placements in spreadsheets and internal reporting tools.
• Collaborate with SEO Strategists: Follow technical guidelines, anchor lists, and donor requirements provided by the SEO team.

Requirements

• Basic understanding of SEO concepts and off-page optimization strategies.
• High productivity and the ability to handle repetitive, routine tasks quickly without losing quality.
• Familiarity with SEO metrics (DR, DA, spam score) and tools (Ahrefs, Semrush, etc.).
• Basic HTML knowledge (anchor tags, page structures, profile setups).
• Strong attention to detail and self-discipline.
• Intermediate English level (written) to engage naturally on international forums and platforms.

What We Offer

• Competitive compensation tied to performance and efficiency.
• 30 business days of paid time off.
• Flexible working schedule focused on output and autonomy.
• Professional development and clear internal growth opportunities within a fast-growing agency.
• Supportive, friendly team culture with experience in international SEO projects.

About the Role

We are looking for a VIP Player Manager to build and maintain strong relationships with our most valuable players.

In this role, you will be the main point of contact for VIP clients, providing a high level of personalized service and ensuring an exceptional player experience. You will communicate with players via messengers and outbound phone calls, helping to increase loyalty, engagement, and retention.

Work schedule: 2/2 shift.

Key Responsibilities:

• Build and maintain long-term relationships with VIP players.
• Communicate with VIP clients via messengers (Telegram, WhatsApp, live chat).
• Make outbound calls to VIP players to maintain engagement and strengthen relationships.
• Provide high-level personalized support and resolve player requests promptly.
• Assist VIP players with deposits, gameplay, and withdrawals.
• Inform players about exclusive promotions, bonuses, and special offers.
• Work on player retention and reactivation.
• Monitor player activity and identify opportunities to increase engagement.

• Collaborate with VIP, CRM, and Support teams to improve the overall player experience.

   

Requirements:

• English – mandatory (B2 level or higher).
• Experience in iGaming / online casino / betting / VIP support will be a strong advantage.
• Experience working with iGaming platforms such as SOFTSWISS and with CRM platforms such as Customer.io will be a strong advantage.
• Experience in customer service, account management, or VIP client management.
• Strong communication and relationship-building skills.
• Client-oriented mindset and ability to work with high-value players.
• Ability to multitask and work in a fast-paced environment.
• Responsible, proactive, and detail-oriented approach.

We Offer:

• Opportunity to work in an international iGaming project.
• Competitive salary + performance bonuses.
• 2/2 shift schedule.
• Friendly and professional team environment.
• Opportunities for career growth and development.

As a product setup manager, you will play a key role in ensuring our products are professionally prepared and fully optimized to meet the requirements. This position is responsible for the accurate and efficient setup of product information, including visual assets, content, translations, and feature configurations, to guarantee a seamless and high-quality customer experience from the moment of launch.

As a Product Setup Manager, you will maintain consistency and attention to detail across our product portfolio, working closely with Product, Marketing, and Development teams to deliver polished, market-ready products.

Key Responsibilities

• Manage content localization and adaptation for international markets, including translation oversight and cultural relevance.
• Coordinate with product, retention, tech, design, and marketing teams to facilitate smooth product launches and feature rollouts.
• Oversee multimedia content production, including texts, images, videos, and infographics, coordinating with UI/UX and web designers where necessary.
• Manage product operations tools and tech stack (e.g., Jira, Asana, Confluence) to enhance collaboration and productivity across teams.

Requirements

• 2+ years of experience working on the GR8 Tech platform, with hands-on involvement in product operations, integrations, or workflow optimizations.
• Strong attentiveness to detail and a high sense of responsibility, ensuring accurate execution of processes and timely delivery of operational goals.
• Hands-on experience in creating marketing banners, social media visuals, and promotional graphics using AI generators.
• Excellent critical thinking skills, demonstrated through the ability to analyze complex problems, anticipate risks, and develop innovative solutions in fast-paced environments.
• B2 level English; additional languages (e.g. Spanish) is a plus.

Preferred Qualifications

• Familiarity with content analytics platforms and A/B testing methodologies.
• Advanced knowledge of HTML/CSS for content formatting.
• Would be a plus: experience with Motion marketing automation tool 

Full-cycle IT recruiting · Growth path to HR Generalist · Reports to CEO · Long-term collaboration

ABOUT THE COMPANY:

Workeron AI is an AI Transformation Partner Agency. We help companies implement AI into real business operations through AI agents, automations, custom workflows, and digital employees. We work at the intersection of AI, product thinking, automation, and execution — and we're building a strong delivery team to launch and scale client AI solutions quickly and efficiently.

ABOUT THE ROLE

This is a hybrid role from day one. You will run full-cycle recruitment — and in parallel take on core HR operations: onboarding, offboarding, and employee data management.

Within 3–4 months, as the team grows, the role expands into a full HR Generalist position with a salary increase to $2,000/month. We are looking for someone who wants to grow in that direction — not just close vacancies.
MISSION OF THE ROLE

Build a predictable hiring pipeline and close key roles with speed and quality — while keeping the HR infrastructure of the team running smoothly.
WHAT YOU WILL DO

RECRUITING

→Run full-cycle recruitment for IT and digital roles end to end

→Source candidates via LinkedIn, job boards, communities, direct outreach, referrals, and alternative channels

→Conduct first-round screening calls and assess candidates on experience, communication, motivation, and fit

→Present qualified shortlists with clear comments and recommendations

→Coordinate interviews with founders and hiring managers

→Occasionally support executive search for CTO, Head of Product, and similar roles

→Maintain structured pipelines, scorecards, and recruitment reporting

HR OPERATIONS

→Run onboarding for new hires — from offer acceptance to first weeks in the team

→Manage offboarding process when team members leave

→Maintain employee data: vacations, sick leaves, contracts, and other HR records

→Support team administration and internal HR processes as the company scales

→3 successfully closed Middle / Senior roles per month

→Stable pipeline of relevant candidates for active vacancies at all times

→High-quality shortlists with clear comments, not raw CV dumps

→Smooth onboarding and offboarding — new hires integrated, exits handled cleanly

→Employee records and HR data maintained accurately and up to date

→Organized, fast, and transparent recruitment and HR processes
 

REQUIREMENTS:

→3+ years of experience in IT recruitment

→Proven track record closing Middle and Senior level technical roles

→Strong understanding of the IT hiring market

→Ability to evaluate candidates beyond keyword matching — experience, context, potential

→Strong headhunting and sourcing skills across multiple channels

→Comfortable running basic HR operations: onboarding, offboarding, employee records

→Ability to work independently and drive vacancies to closure fast

→Good communication skills and structured reporting habits

→English sufficient for candidate communication and full recruiting workflow

→Strong sense of ownership and responsibility for results
 

WHAT WE OFFER

→$1,400–1,700/month to start, growing to $2,000/month upon transition to HR Generalist

→Clear growth path: Recruiter → HR Generalist within 3–4 months

→Remote full-time with flexible schedule

→Direct work with founders and core team — no corporate bureaucracy

→Real influence on company growth through hiring quality and people operations

→Opportunity to build HR function from scratch in an ambitious AI company


 

Role overview: 

The Operations Specialist serves as a strategic partner to executive leadership by managing high-priority projects and coordinating cross-functional initiatives. This role is ideal for a highly organized, proactive professional who thrives in a fast-paced environment, anticipates needs before they arise, and excels at keeping multiple priorities moving forward. 
 
Success in this position requires exceptional project management skills, strong business judgment, outstanding communication abilities, and the ability to build relationships across all levels of the organization. The individual must be comfortable handling confidential information, managing competing priorities, and driving accountability to ensure organizational goals are achieved. 

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying. 

Responsibilities: 

-Project Management 

• Lead and coordinate strategic projects from initiation through completion. 
• Develop project plans, timelines, milestones, and deliverables. 
• Monitor project progress and proactively identify risks, dependencies, and roadblocks. 
• Coordinate cross-functional teams to ensure projects remain on schedule. 
• Track action items and hold stakeholders accountable for deliverables. 
• Prepare executive updates, dashboards, and project status reports. 
• Recommend process improvements that increase organizational efficiency. 
• Manage confidential projects and sensitive information with discretion. 
• Support organizational planning, goal tracking, and operational initiatives. 
• Assist with implementation of new processes, systems, and organizational changes. 

-Administrative & Operational Support 

• Maintain organized documentation, files, and project records. 
• Coordinate contracts, invoices, vendor communications, and administrative workflows as needed. 
• Research information and prepare analyses to support executive decision-making. 
• Identify opportunities to improve administrative and operational processes. 

Requirements: 

• Bachelor's degree in Business Administration, Project Management, Communications, or related field (or equivalent experience). 
• 3+ years of project management experience. 
• Demonstrated experience managing multiple complex projects simultaneously. 
• Exceptional organizational and time management skills. 
• Outstanding written and verbal communication skills. 
• Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams. 
• Ability to handle confidential information with the highest level of professionalism. 

• Excellent judgment, discretion, and problem-solving abilities. 

   

Key Competencies:

• Exceptional organizational skills 
• Project planning and execution 
• Strategic thinking 
• Initiative and ownership 
• Relationship building 
• Communication and diplomacy 
• Attention to detail 
• Adaptability 
• Critical thinking 
• Sound judgment 
• Confidentiality 
• Accountability 
• Ability to prioritize under pressure 

We offer: 

• Competitive salary 
• Remote / hybrid work 
• Medical insurance and mental health coverage 
• Paid vacation, sick leave, and public holidays 
• English lessons at company's expense 
• Training & development budget 
• Teambuildings and a motivated team 

We are looking for a highly analytical and detail-oriented Finance Manager / Financial Controller to join our growing DTC brand.

This is a hands-on role for someone who can take ownership of the company's financial operations - from collecting and reconciling financial data to building financial models from scratch, monitoring cash flow, analyzing profitability, and helping management make data-driven decisions.

Responsibilities

Financial Operations & Reconciliation

• Collect and consolidate financial data from different sources, platforms, departments, and payment providers
• Reconcile internal financial data with actual transactions across company bank accounts
• Match payments, invoices, expenses, refunds, fees, and other transactions
• Identify and investigate discrepancies between reported and actual financial data
• Maintain accurate and up-to-date financial records
• Monitor company expenses and identify unusual or unnecessary costs

Financial Reporting & Management

• Build and maintain financial dashboards and reporting tables from scratch
• Prepare weekly and monthly financial reports
• Track revenue, expenses, gross profit, net profit, margins, and other key financial metrics
• Monitor and analyze cash flow across the business
• Prepare cash flow forecasts and identify potential cash shortages or excess liquidity
• Track accounts payable and upcoming financial obligations
• Provide management with clear financial insights and recommendations

Business & Project Analysis

• Calculate profitability and ROI of individual projects, products, channels, and initiatives
• Analyze project payback periods and unit economics
• Calculate and monitor contribution margins and operating margins
• Analyze the financial performance of different business activities and identify areas for improvement
• Build financial models to evaluate new projects and business opportunities
• Support management in making investment and resource allocation decisions

Process & Financial System Development

• Establish structured financial reporting and reconciliation processes
• Create and maintain financial models and forecasting tools
• Improve the company's financial data structure and reporting methodology
• Develop processes to ensure that all financial transactions are properly tracked and accounted for
• Automate financial reporting where possible

Requirements

• 3+ years of experience in finance, financial controlling, FP&A, accounting, or a similar analytical role
• Strong understanding of financial statements, cash flow, profitability, margins, and ROI
• Strong Excel / Google Sheets skills and ability to build financial models from scratch
• Experience with bank reconciliation and transaction-level financial analysis
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Ability to work independently and take full ownership of financial processes
• Ability to work with large datasets and multiple financial sources
• Good English — B2+ level
• Experience working in an international company or e-commerce/DTC environment

Would be a strong plus

• Experience with DTC / e-commerce businesses
• Experience with Shopify or similar e-commerce platforms
• Experience with multiple payment processors, PSPs, and bank accounts
• Experience with international transactions and multiple currencies
• Experience with QuickBooks, Xero, NetSuite, or similar accounting/ERP systems
• Experience with financial planning and analysis (FP&A)
• Understanding of payment processing fees, refunds, chargebacks, and payment provider settlements
• Experience building management dashboards and financial reporting systems

What We Offer

• Remote position
• Flexible working hours
• Competitive salary based on experience
• Opportunity to join a growing international DTC business
• High level of ownership and autonomy
• Direct impact on business financial decisions
• Long-term cooperation and career growth opportunities

Affiliate Manager (Crypto Casino)

We are looking for an experienced Affiliate Manager to join our growing iGaming team and help scale our affiliate program for a new Crypto Casino project.

Responsibilities

• Search for and onboard new SEO affiliate partners.
• Build and maintain long-term relationships with SEO webmasters and affiliate teams.
• Negotiate and manage RevShare (RS) partnership agreements.
• Monitor traffic quality, player value, and long-term partner performance.
• Analyze FTDs, NGR, LTV, retention, and overall affiliate profitability.
• Scale existing SEO partnerships and identify new growth opportunities.
• Work closely with CRM, Product, and BI teams to maximize affiliate performance.

• Monitor the competitive landscape and identify high-potential SEO partners.

   

Requirements

• Experience as an Affiliate Manager in Crypto Casino.
• Mandatory experience working specifically with SEO traffic.
• Strong understanding of RevShare (RS) business model.
• Existing network of SEO affiliates and webmasters.
• Experience negotiating and managing long-term RS partnerships.
• Understanding of SEO affiliate economics, player quality, and lifetime value.
• Strong analytical and communication skills.

• English — Upper-Intermediate or higher.

   

We Offer

• Fully remote work.
• Competitive fixed salary.
• Attractive performance-based bonus system.
• Long-term cooperation.
• Opportunity to grow with a new international product.
• Fast decision-making and minimal bureaucracy.
• Supportive team and transparent processes.

If you're passionate about affiliate marketing and have experience in the iGaming industry, we'd love to hear from you.

We're looking for an experienced In-App Media Buyer who's ready to scale campaigns, take ownership, and grow into a Team Lead role in the near future.

This is more than just another buying position. We're looking for someone who wants to build a team around themselves, influence strategy, and grow together with the company.

What you'll do

• Launch, optimize, and scale In-App campaigns in the Gambling vertical.
• Work primarily with Slots offers.
• Test new apps, funnels, creatives, and traffic sources.
• Scale campaigns aggressively while maintaining performance.
• Analyze campaign performance and continuously improve results.

• Contribute to the development of buying processes and future team growth.

   

We're looking for someone who has

• 2+ years of experience with In-App traffic in Gambling.
• Recent experience working with CPA offers.
• Strong understanding of Slots traffic.
• Experience managing large daily spends.
• Ability to scale campaigns aggressively.
• Strong analytical skills and data-driven decision making.
• Ability to adapt quickly to market changes.

• Ambition to grow into a Team Lead role.

   

GEO

Main focus:

• Turkey 🇹🇷

• CIS

   

What we offer

• Competitive fixed salary + one of the strongest bonus systems on the market.
• Fully remote work.
• Large budgets and all the resources needed to scale.
• Freedom in decision-making with no micromanagement.
• Fast implementation of new ideas.
• Opportunity to build your own team and grow into a Team Lead.

• A fast-moving team focused on performance and long-term growth.

   

About us

• In-house iGaming team (NDA).
• We work exclusively with Gambling.
• Fast decision-making and minimal bureaucracy.
• Large budgets and a strong focus on scaling.

• Long-term approach to traffic buying and team development.

   

If you're looking for a place where you can manage significant budgets, scale campaigns aggressively, and have a real impact on the team's growth, we'd love to hear from you.

About Us

Altum is a Ukrainian IT software development house providing technical expertise to digital agencies and startups across the US and Western Europe. We focus on innovation, scalability, and quality to help businesses grow.

DevOut Labs, part of Altum, is a white-label WordPress development team building high-quality websites for US marketing agencies. Although the hiring process is managed by Altum, this position is open specifically within the DevOut Labs team.

Learn more about us: devoutlabs.com

Job Overview

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will work closely with design and development teams to create functional, visually appealing web resources that align with client goals. This remote position offers the opportunity to work on engaging projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance site functionality and user experience (UX).
• Optimize websites for speed, performance, and responsiveness across all devices.
• Collaborate closely with designers and fellow developers to implement designs and website functionality.

• Communicate effectively with project managers and clients to provide status updates and gather feedback.

   

Requirements:

• Proven experience as a WordPress Developer, backed by a strong portfolio of past projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Deep understanding of WordPress architecture, theme creation (theming), and plugin development.
• Experience working with popular WordPress plugins and frameworks.

• Ability to work independently and efficiently in a remote work environment.

   

Nice to Have:

• Experience with ACF Pro.
• Hands-on experience with Webflow or Shopify.
• Experience with front-end frameworks (e.g., Bootstrap or Foundation).
• Knowledge of basic SEO principles and accessibility standards.
• Experience with other CMS platforms (e.g., Drupal, Joomla) is a plus.

About Us

Altum is a Ukrainian IT software development house providing technical expertise to digital agencies and startups across the US and Western Europe. We focus on innovation, scalability, and quality to help businesses grow.

DevOut Labs, part of Altum, is a white-label WordPress development team building high-quality websites for US marketing agencies. Although the hiring process is managed by Altum, this position is open specifically within the DevOut Labs team.

Learn more about us: devoutlabs.com

Job Overview 

As a WordPress Developer, you will be responsible for developing, customizing, and maintaining WordPress websites for our clients. You will work closely with design and development teams to create functional, visually appealing web resources that align with client goals. This remote position offers the opportunity to work on engaging projects for a diverse range of clients.

Responsibilities:

• Develop custom WordPress themes and plugins based on client requirements and design specifications.
• Customize existing WordPress themes and plugins to enhance site functionality and user experience (UX).
• Optimize websites for speed, performance, and responsiveness across all devices.
• Collaborate closely with designers and fellow developers to implement designs and website functionality.

• Communicate effectively with project managers and clients to provide status updates and gather feedback.

   

Requirements:

• Proven experience as a WordPress Developer, backed by a strong portfolio of past projects.
• Proficiency in HTML, CSS, JavaScript, PHP, and MySQL.
• Deep understanding of WordPress architecture, theme creation (theming), and plugin development.
• Experience working with popular WordPress plugins and frameworks.

• Ability to work independently and efficiently in a remote work environment.

   

Nice to Have:

• Experience with ACF Pro.
• Hands-on experience with Webflow or Shopify.
• Experience with front-end frameworks (e.g., Bootstrap or Foundation).
• Knowledge of basic SEO principles and accessibility standards.
• Experience with other CMS platforms (e.g., Drupal, Joomla) is a plus.

About Our Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Senior Software Engineer to build and operate production AI agent and search services on top of a large-scale data platform. This is hands-on work at the intersection of distributed backend engineering and applied AI: multi-agent workflows, tool-execution infrastructure, retrieval and relevance, and integrations with multiple LLM providers — all running as real, customer-facing production services with the reliability expectations that implies.

Responsibilities

• Design and implement scalable multi-agent workflows (including conversation state), tool-execution infrastructure, and data-aware tools working with catalogs, schemas, lineage, SQL, jobs, semantic metadata, data preparation, and visualizations
• Build search and retrieval capabilities with OpenSearch or equivalent — indexing, relevance tuning, hybrid keyword + vector search
• Integrate multiple LLM/model providers with secure configuration and graceful degradation
• Develop APIs and event contracts across REST, streaming/SSE, gRPC, protobuf, and SDKs, including UI integrations
• Operate, monitor, and improve production services — service health, logs, metrics, traces, search-cluster health, latency, and error rates; participate in the team's production-support model
• Investigate incidents, drive root-cause analysis, and ship durable fixes
• Design for permissions, tool approvals, multi-tenancy, and customer-data governance
• Maintain dependencies, apply security fixes, and reduce tech debt; produce designs, tests, runbooks, and documentation; lead technical discussions and review code

Required Qualifications

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field — or equivalent practical experience
• 7+ years of relevant experience, or equivalent demonstrated senior-level impact
• Strong Java software engineering skills
• Strong grasp of concurrency, data structures, API design, testing, maintainability, and backward compatibility
• Solid background in distributed systems, microservices, cloud services, or data-intensive backends
• Hands-on experience with search technologies — OpenSearch, Elasticsearch, or Lucene — including vector search, embeddings, or relevance systems
• Experience building LLM applications, agent/tool workflows, RAG systems, or model-provider integrations
• Strong production instincts: diagnosing failures via logs, metrics, and traces; designing for fault tolerance, retries, cancellation, and recovery
• SQL and familiarity with data platform concepts: catalogs, metadata, schemas, governance, lineage
• Comfort leading ambiguous, cross-service work with clear stakeholder communication and strong written documentation
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

Desired Skills

• LangChain4j or similar agent frameworks
• Python for AI services, evaluation harnesses, or sandboxed execution
• React and TypeScript
• gRPC, protobuf, Quarkus, Kubernetes, MongoDB, KV stores, event-driven architectures
• Apache Arrow, Apache Iceberg, OpenLineage, semantic layers, or data-governance systems
• AI quality evaluation: LLM-as-judge, model benchmarking, production AI metrics
• OpenSearch operations: index lifecycle management, relevance tuning, incident response
• Open-source contributions

Details

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

We are looking for a strong candidate for Customer Support/Technical support role in a startup. 
Ideally, the canddiate should have an experience of both Calls and emal/chat communication with customers and some SAAS work experience.

This is an Israeli startup operating in the computer vision and logistics sectors; they are looking for a customer support specialist with a strong command of English to assist their clients.
Candidate should be comfortable working a shifted schedule—specifically from 14:00 to 23:00—to align with US business hours when needed.

Strong English skills are required, as the role involves communicating with both potential and existing clients regarding sales and support. The startup operates in the US and Israeli markets.
 

Looking forward to your applications.

We are looking for an experienced CRM Manager to build our customer communication system from the ground up for a fast-growing direct-to-consumer brand.
 

Responsibilities:

• Design and implement the company's CRM infrastructure from scratch.
• Organize and manage a customer database of approximately 10,000 contacts.
• Segment the customer database based on customer behavior and purchase history.
• Set up automated and manual email, SMS, and/or messaging campaigns.
• Develop customer communication workflows, including welcome sequences, product launches, promotional campaigns, customer retention, and re-engagement strategies.
• Integrate the CRM with the necessary tools and platforms.
• Monitor campaign performance and optimize key metrics such as open rates, click-through rates, and conversions.
   

Requirements:

• Proven experience implementing CRM systems and building customer communication processes from scratch.
• Experience with e-commerce or consumer brands is highly preferred.
• Hands-on experience with CRM platforms such as HubSpot, Klaviyo, Kommo, Bitrix24, amoCRM, or similar.
• Strong understanding of CRM marketing, customer segmentation, lifecycle marketing, and marketing automation.
• Experience setting up integrations and automated workflows.
• Analytical mindset with a focus on measurable business results.
   

Nice to Have:

• Experience working with subscription or repeat-purchase businesses.
• Experience cleaning, organizing, and migrating customer databases.
• Knowledge of email marketing platforms and messaging automation tools.
• Understanding of customer retention strategies and loyalty programs.
• Knowledge of data privacy and personal data protection best practices.
   

We are hiring a Senior Product Manager to own the Teramind Endpoint Agent end to end. 
You will be the single accountable product leader for the roadmap, priorities, and outcomes of the Agent organization - approximately half of Teramind engineering, working across operating systems, low-level platform components, and the server-side telemetry pipeline.

This is a pivotal role. The Agent is one of the strongest competitive moats Teramind has, and the next chapter of the product strategy depends on what we build into it. You are coming in to bring product rigor, customer insight, prioritization discipline, and technical judgment to a team that is capable of shipping world-class endpoint technology.

You will sit alongside other product managers, reporting to the VP of Product. Together, you own Teramind's product surface area.
 

What You Will Own

The Agent roadmap across all platforms. Windows, macOS, Linux, and the expansion into more platforms. You decide what ships, in what order, and why. You balance customer-driven feature work, platform modernization, performance, and security hardening on a single prioritized backlog.

Translating business vision into engineering reality. Synthesize signals from many directions - executive strategy, sister product teams, sales and customer success, customer interviews, competitor moves, analyst input, and direct conversations with the engineering org - and turn them into a coherent technical roadmap the Agent team can execute against. You are the interpreter between "we need to detect AI tool exfiltration" and "here is how we instrument the endpoint to see it."

Building for the enterprise: bulletproof and undetectable. We have a strong and growing enterprise footprint, and these customers expect the Agent to be invisible to end users, resilient against tampering, and reliable under conditions that break weaker products. You will own the roadmap that makes our agent the most trusted and most resilient in the category - tamper-proof, undetectable in stealth deployments, and engineered to survive in hostile environments.

Performance, footprint, and reliability. Every CPU cycle, every megabyte of memory, every battery percent point, and every megabyte of network we consume is felt by the end user and argued about by the customer's IT team. You will set and defend the performance bar - and push the team to raise it.

Define, measure, and meet product KPIs. You will establish the metrics that matter for an endpoint agent - adoption, version rollout velocity, deployment success rate, agent stability and crash rates, performance benchmarks, detection coverage, time-to-patch on OS changes - and you will hold yourself, the team, and the company accountable to them.

Industry and ecosystem relationships. You will build and maintain relationships with Microsoft, Apple, the Linux ecosystem, MDM vendors (Jamf, Intune, and others), major AV/EDR vendors, and the research community. You will represent Teramind credibly in technical conversations where the agent's architecture is the subject.
 

Who You Are

• 5+ years of product management experience, with at least 3 of those owning a technical platform, SDK, agent, or systems-level product. Senior IC role - you are expected to operate with autonomy and influence without needing headcount.
• Technical depth is non-negotiable. You do not need to read or write C++, but you should be able to reason about Windows architecture, understand macOS system extensions and the trade-offs of Endpoint Security vs Network Extension frameworks, and have informed opinions about agent architecture. You can sit in a design review and push back credibly.
• Endpoint or systems background. You have shipped products in at least one of these categories: endpoint security (EDR, EPP, XDR), endpoint agents for monitoring or management, OS-level tools, developer tools, systems software, or infrastructure products. Experience with products like CrowdStrike, SentinelOne, Microsoft Defender, Tanium, JumpCloud, or similar is directly relevant. Pure SaaS/application PMs without systems exposure will struggle in this role.
• You think in outcomes, not features. You define success as "95% of customers roll out a new agent version within 30 days" or "detection coverage at the edge increased from X to Y" - not as "shipped version 27.0."
• You are comfortable with security trade-offs. You have opinions about visibility vs privacy, tamper protection vs usability, cloud processing vs on-device intelligence. You can reason about the attacker's perspective and the IT buyer's perspective in the same conversation.
• You can translate across audiences. Engineers trust you because you speak their language. Customers trust you because you listen and deliver. Executives trust you because you tie technical decisions to business outcomes. Security teams at customers trust you because you respect their concerns.
• You bring rigor. PRDs, prioritization frameworks, release cadence, success metrics - you have your own way of bringing structure to product work, and you roll it out with the team, not at them.
• Strong written communication. Crisp PRDs, structured decision memos, clear release notes, credible engineering-facing specs. In a distributed team, writing is how product management scales.
   

Nice to Have

• Engineering background earlier in your career (systems, kernel, driver, or low-level platform programming)
• Direct experience with Windows Filter Drivers, Minifilters, or WFP
• Experience with macOS Endpoint Security framework or Network Extensions
• Exposure to MDM ecosystems (Jamf, Intune, Workspace ONE, Kandji)
• Experience shipping to Linux endpoints (eBPF, kernel modules, or userspace agents)
• Background in insider risk, DLP, or behavioral analytics
• Familiarity with AI/ML at the edge or on-device inference
• Experience navigating EDR/AV co-existence and exclusion lists at scale
   

Why This Role

Endpoint agents are having a moment. The convergence of insider risk, DLP, AI, and hybrid work is making the endpoint the most strategically important surface in enterprise security and workforce intelligence. Teramind's Agent is one of the deepest data-collection engines in the market - we see things the rest of the category does not - and it is one of the strongest competitive moats we have.

You are coming in to take a genuinely differentiated technical platform and make it the backbone of the next generation of workforce intelligence. The engineering talent is here. The customer demand is here. The strategic priority is here. Your role is pivotal to where Teramind goes next.
 

Interested?

We'd love to hear what you have shipped, what you have owned, and why this role fits what you want to do next. Send us your resume and a short note.