Operations Specialist

Role overview: 

The Operations Specialist serves as a strategic partner to executive leadership by managing high-priority projects and coordinating cross-functional initiatives. This role is ideal for a highly organized, proactive professional who thrives in a fast-paced environment, anticipates needs before they arise, and excels at keeping multiple priorities moving forward. 
 
Success in this position requires exceptional project management skills, strong business judgment, outstanding communication abilities, and the ability to build relationships across all levels of the organization. The individual must be comfortable handling confidential information, managing competing priorities, and driving accountability to ensure organizational goals are achieved. 

Important Note: Candidates must demonstrate prior knowledge of CUCollaborate’s platform, tools, and services, and are expected to research and familiarize themselves with the organization before applying. 

Responsibilities: 

-Project Management 

• Lead and coordinate strategic projects from initiation through completion. 
• Develop project plans, timelines, milestones, and deliverables. 
• Monitor project progress and proactively identify risks, dependencies, and roadblocks. 
• Coordinate cross-functional teams to ensure projects remain on schedule. 
• Track action items and hold stakeholders accountable for deliverables. 
• Prepare executive updates, dashboards, and project status reports. 
• Recommend process improvements that increase organizational efficiency. 
• Manage confidential projects and sensitive information with discretion. 
• Support organizational planning, goal tracking, and operational initiatives. 
• Assist with implementation of new processes, systems, and organizational changes. 

-Administrative & Operational Support 

• Maintain organized documentation, files, and project records. 
• Coordinate contracts, invoices, vendor communications, and administrative workflows as needed. 
• Research information and prepare analyses to support executive decision-making. 
• Identify opportunities to improve administrative and operational processes. 

Requirements: 

• Bachelor's degree in Business Administration, Project Management, Communications, or related field (or equivalent experience). 
• 3+ years of project management experience. 
• Demonstrated experience managing multiple complex projects simultaneously. 
• Exceptional organizational and time management skills. 
• Outstanding written and verbal communication skills. 
• Strong proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and Microsoft Teams. 
• Ability to handle confidential information with the highest level of professionalism. 

• Excellent judgment, discretion, and problem-solving abilities. 

   

Key Competencies:

• Exceptional organizational skills 
• Project planning and execution 
• Strategic thinking 
• Initiative and ownership 
• Relationship building 
• Communication and diplomacy 
• Attention to detail 
• Adaptability 
• Critical thinking 
• Sound judgment 
• Confidentiality 
• Accountability 
• Ability to prioritize under pressure 

We offer: 

• Competitive salary 
• Remote / hybrid work 
• Medical insurance and mental health coverage 
• Paid vacation, sick leave, and public holidays 
• English lessons at company's expense 
• Training & development budget 
• Teambuildings and a motivated team