Jobs at Djinni

About Us

VUKA MONEY (PTY) LTD is a fintech company registered in South Africa and part of an international fintech group with more than five years of experience in the online lending industry.

As we launch our microfinance business in South Africa, we are building our Collections Department from the ground up and are looking for a Collections Trainer to help develop and train our future collections team.

This is a unique opportunity to play a key role in launching a new market, shaping processes, and building a high-performing team from day one.

Key Responsibilities

• Conduct training sessions in English
• Onboard and support new employees
• Create and update training materials, scripts, and guides
• Coach team members and provide feedback
• Monitor training effectiveness and identify development areas
• Work with management to improve team performance and processes

Requirements

• Strong English (C1 or higher)
• Good command of Ukrainian (spoken and written)
• Experience in training, coaching, mentoring, customer service, sales, collections, contact centers, fintech, banking, or similar industries
• Strong communication and presentation skills
• Ability to explain information clearly and engage people
• Comfortable working remotely

Nice to Have

• Experience in Collections (Soft or Hard Collections)
• Experience training collections or sales teams
• Experience in fintech, lending, banking, or BPO environments
• Experience creating training programs from scratch

Training Opportunity

Previous trainer experience is not required. We are open to candidates with experience in collections, sales, customer service, support, contact centers, or other people-focused roles who have strong English communication skills and are willing to develop in a training role.

All new employees complete a paid one-month onboarding and training program, where you will learn our processes, tools, and methodologies while working alongside an experienced international team.

What We Offer

• Fully remote work
• Full-time schedule (Monday–Friday)
• Salary: USD 1,500–1,800
• Paid one-month onboarding and training program
• Opportunity to build a new department from the ground up
• International and fast-growing fintech environment
• Long-term career growth opportunities

If you have strong English skills, enjoy working with people, and want to develop your career in a progressive international team, we'd love to hear from you.

Level: Senior Engagement: Long-term contract Location: Europe (EU / EEA / UK), remote Working hours: EU business hours, shifted 2–3 hours later to ensure daily overlap with US West Coast (PST/PDT) mornings

About the Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Senior Software Engineer to design, build, and own significant components of the core query engine of a large-scale distributed data platform. You will lead work across query planning, optimization, and execution — driving architectural decisions, mentoring middle engineers, and pushing the platform's performance and scalability boundaries across all major clouds.

This is a systems-level, backend engineering role focused on distributed data processing internals — not application development or CRUD services.

Responsibilities

• Architect, design, and implement significant components of the query engine — planner, optimizer, execution operators, memory management, and data access layers.
• Write and review high-quality, performance-critical code in Java and/or C++.
• Own end-to-end delivery of features from technical design through production rollout.
• Drive performance optimization work — profiling, benchmarking, and eliminating bottlenecks in latency- and throughput-sensitive paths.
• Integrate deeply with columnar formats, open table formats, and connectivity drivers.
• Mentor middle engineers, lead code reviews, and set technical standards for the team.
• Contribute to CI/CD architecture and quality processes across Jenkins, containerization, and multi-cloud deployment (GCP, AWS, Azure via Kubernetes / Docker).
• Debug complex, cross-layer issues spanning query planning, distributed execution, memory management, and I/O.
• Partner with US-based engineering leads on design reviews, architectural decisions, and roadmap execution.

Required Qualifications

• Education: B.S. or M.S. in Computer Science, Computer Engineering, or a related technical field.
• Programming: Strong proficiency in Java or C++, with deep understanding of OOP, systems design, memory management, and concurrency. Candidates strong in both are especially valued.
• SQL & Data: Advanced SQL skills and strong understanding of query execution internals — planning, optimization, and operator implementation.
• Data processing systems experience: Demonstrated experience building or extending data processing systems — query engines, distributed databases, ETL/ELT frameworks, or analytical platforms.
• Engineering experience: 5+ years in backend/systems software engineering, with a track record of owning significant components.
• CI/CD & DevOps: Solid experience with Jenkins and modern engineering workflows.
• Containers & Orchestration: Strong working knowledge of Docker and Kubernetes.
• Cloud: Hands-on experience with at least one major cloud (GCP, AWS, or Azure); exposure to more than one is a strong plus.
• Version Control: Confident with Git / GitHub workflows and rigorous code review practices.
• English: Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team.
• Availability: Able to work EU hours with a 2–3 hour shift toward US West Coast time to ensure daily overlap with the client team.
• Leadership: Prior experience mentoring engineers, leading technical designs, or owning components end-to-end.

Desired Skills

• Deep experience with Apache Arrow (columnar in-memory format).
• Hands-on experience with Apache Calcite (SQL parsing, planning, optimization framework).
• Experience with Gandiva or LLVM-based expression compilation and code generation.
• Experience with open table formats — Apache Iceberg, Delta Lake, or Hudi.
• Deep familiarity with distributed computing frameworks (e.g., Apache Spark, Kafka) and MPP SQL query engines (e.g., Presto, Trino, or similar).
• Deep understanding of query planning, optimization (cost-based, rule-based), and execution internals.
• Experience with data connectivity drivers: JDBC, ODBC, Arrow Flight.
• Kubernetes on managed services (GKE / EKS / AKS) and multi-cloud exposure.
• IaC tools such as Terraform.
• Track record of performance optimization at the systems level — profiling, vectorization, cache/memory-conscious design.
• Prior experience contributing to open-source data infrastructure projects.

We acquire casino players through email at volume. We need one person to own that channel end to end. This is a numbers job. Small team, direct access to the founder, budget for tools, no approval chains.

WHAT YOU'LL OWN

— List operations: validation, cleaning, dedup, suppression management, and geo segmentation across in-house and partner brand geos

— Deliverability at consumer scale: sending infrastructure, domain and IP rotation, warm-up, DMARC and one-click unsubscribe, complaint-rate control, inbox placement testing

— Offers and copy: short, offer-led emails per geo and per brand; testing subject lines, bonus angles and send timing 

— Routing logic: which segment goes to which brand, in what order, with what follow-up 

— Tracking and reconciliation: tracking links, postbacks, CPA vs revshare reconciliation against each brand's affiliate program 

— Reporting: separate views for data providers and for external sending partners, plus weekly numbers to us

MUST HAVE

— 2+ years running B2C email acquisition at real volume (100k+/month), with numbers you can state: delivery rate, complaint rate, registrations, FTDs, cost per FTD 

— Deliverability as a core skill. Gmail/Yahoo bulk sender requirements, DMARC, seed testing and inbox placement tools. You've recovered a burned domain, not just read about it 

— List operations: MillionVerifier / ZeroBounce / NeverBounce or equivalent, bounce and suppression handling, comfortable with large files 

— Affiliate mechanics: tracking links, S2S postbacks, and the difference between what a CPA deal pays and what it actually costs you 

— Consent and compliance awareness: unsubscribe handling, data provenance, geo and licensing restrictions, 18+ and responsible gambling requirements 

— iGaming or affiliate marketing background 

— Self-directed. You build the system, report weekly, don't need chasing

NICE TO HAVE

— Own sending infrastructure (SES, SparkPost, Mailgun, dedicated SMTP) 

— Advanced Excel for list ops 

— Automation with n8n / Make / scripts

Benefits

- Remote

- Bonuses on performance

- No micromanagement and opportunity to build something
 

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Media Buyer In-App (Junior/Middle/Senior)

Key Responsibilities:

• Audit & Redesign: Conduct an independent audit and overhaul "under the hood" 15–20 existing bonus programs, evaluating their real impact on P&L and business margins.
• Incentive Design: Hands-on design and end-to-end implementation of flexible performance-based (KPI/OKR) bonus structures with monthly payout cycles.
• Financial Modeling & Excel: Build dynamic calculation models, connect data from multiple sources, and identify calculation/financial risks.
• Business Partnership: Defend new incentive models in front of Department Heads and C-Level executives, serving as an expert advisor on payout budget efficiency.
• Performance & Compensation Frameworks: Balance fixed vs. variable pay splits in collaboration with our Grading/Salary Framework Specialist.

Requirements:

• 2+ years of experience as a C&B Specialist, People Ops Manager, Financial Analyst, FP&A, or Commercial Controller within IT, iGaming, E-commerce, Telecom, or Affiliate industries.
• Advanced Excel / Google Sheets skills (Hard Level): Complex formulas, arrays, financial modeling, and handling large datasets.
• Business Acumen: Understanding of Unit Economics, P&L, and the direct link between bonus payouts and company profitability.

• Communication & Autonomy: Ability to clearly defend your point of view to top management, showing flexibility to solve business challenges.

   

Nice to Have:

• Understanding of media buying metrics (ROI, ROAS, media buyer profitability) or high-volume operational teams (e.g., Contact Centers).
• Hands-on experience building salary structures, grading, or FOT (Payroll) budgeting from scratch.

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.

Requirements:
- 1+ year of experience in Payments, Gaming, Fintech, or related industries
- Basic understanding of payment systems, payment providers, and transaction flows
- Familiarity with AML, KYC, and fraud prevention principles
- Experience processing withdrawals and handling payment operations
- Strong attention to detail and ability to follow procedures consistently
- Analytical mindset with the ability to identify irregularities and suspicious behavior
- Good communication and teamwork skills
- Ability to work under pressure in a high-volume environment
- Experience working in shift-based or 24/7 operations is a plus
- English level: Upper-Intermediate or higher.

Responsibilities:
- Process customer withdrawals accurately and within SLA timelines
- Monitor payment queues and ensure timely transaction handling
- Verify transactions according to internal procedures and compliance requirements
- Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
- Work closely with Risk, Anti-Fraud, Support, and Payments teams
- Handle high-volume transaction workflows efficiently
- Maintain high standards of accuracy and operational quality
- Report recurring issues and suggest process improvements
- Follow AML, KYC, and fraud prevention procedures
- Adapt quickly to changing priorities and operational demands.

We offer:
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

Central Financial Business Partners team is looking for a new member with excellent communication and analytical skills as well as profound knowledge of MS Office for taking active part in various central projects and initiatives.

• Responsibilities:

  1) active participation in global Financial Forecast automation project: collection of requirements, communication with different stakeholders, development teams etc.
  2) taking part in other central projects related to Financial Business Partners Organization and the whole company
  3) Communication with different streams (Internal development team, Project Management Officers, Billing and Invoicing specialists, Contracting, Delivery, Revenue Control etc.)
  4) Internal guidelines preparation
  5) Conducting and organizing trainings for Financial Business Partners and other streams
  6) Financial Analytics preparation for different requests

• Mandatory Skills Description:

  1) 3+ years of experience in Finance, Controlling preferably in IT outsourcing company
  2) knowledge and practical experience in Management Accounting (Financial Budgeting, Forecasting)
  3) knowledge of Financial Accounting
  4) participation in the internal automation and improvements projects
  5) Excellent presentation, communication (oral & written), and relationship building skills
  6) Ability to learn quickly and work efficiently without supervision
  7) Advanced MS Office user (especially Excel, PowerPoint, Visio)
  8) English - Upper Intermediate

• Nice-to-Have Skills Description:

  1) Financial Certification: completed or in progress (ACCA, CFA, CIMA etc.)
  2) working experience with Tableau, Jira, Confluence, VBA
  3) leadership, goal oriented, analytical mindset, excellent time management

We’re looking for an SEO Specialist to join us on a part-time basis for a long-term collaboration. 
 

Responsibilities:

• Full ownership of SEO for two e-commerce projects (DACH + EU markets)
• Technical SEO: crawlability, indexation, site architecture, Core Web Vitals, structured data
• Keyword research and search demand mapping for German and other EU markets
• On-page optimization of category, product, and collection pages at scale
• SEO content production — briefs, AI-assisted content generation with human editing and quality control
• GEO / AI search optimization (AI Overviews, ChatGPT, Perplexity): citability, entity and brand signals
• Internal linking strategy and cannibalization control across large catalogs
• Link building coordination and referring domain quality control
• Monthly reporting with insights, priorities, and next steps
• Collaboration with developers, content, and design teams; writing clear dev tickets.
  Requirements:
• 3–4+ years in SEO, with hands-on e-commerce experience (required)
• Shopify experience — strongly preferred
• Experience with international / multilingual SEO (hreflang, market-specific SERPs); German market experience is a big plus
• Confident with Ahrefs or Semrush, GSC, GA4, Screaming Frog
• Practical experience using AI tools for content production at scale, without sacrificing quality
• Understanding of how AI search surfaces content and how to optimize for it
• Data-driven mindset, clear communication, test-and-learn approach
• English B2+ for client communication
• Ability to run two projects in parallel and self-manage priorities in a part-time setup.
  
  Interview stages:
  1. AI — Screening
  2. Interview with a recruiter
  3. Final Interview C-Level
  4. Reference check
  5. Offer.

We are looking for a BizDev (Providers Manager) to drive the development and scaling of our payment provider network. This is a key role with a direct impact on the stability of our payment infrastructure, the launch of new payment directions, and the company's ability to scale products quickly.

You will be responsible for identifying new payment partners, leading negotiations, coordinating integration and compliance processes, analyzing partnership performance, and ensuring the seamless operation of our payment solutions.

Requirements

• 2+ years of experience in Payments, FinTech, PSP, Processing, or related industries.
• Solid understanding of payment infrastructure, payment flows, pricing models, and transaction economics.
• Hands-on experience working with payment providers.
• Basic understanding of API integrations.
• Experience in risk assessment and regulatory compliance.
• Experience managing contracts, compliance procedures, and partner onboarding processes.

• English proficiency at Upper-Intermediate (B2) level or higher.

   

Nice to Have

• Experience with international payment solutions.
• Understanding of card processing, BIN structures, and international payment schemes.

• Experience launching new payment directions or expanding into new GEOs.

   

Personal Qualities

• Strong analytical and systems thinking.
• High level of responsibility and attention to detail.
• Excellent organizational and time management skills.
• Strong communication and negotiation abilities.
• Ability to manage multiple priorities simultaneously.

• Confidence in making decisions in uncertain or fast-changing environments.

   

Key Responsibilities

• Identify, evaluate, and onboard new payment providers.
• Negotiate commercial terms, pricing, and partnership models.
• Build and maintain an up-to-date database of payment partners.
• Monitor the market, competitors, and emerging payment solutions.
• Assess the efficiency, risks, and business value of new integrations.
• Prioritize provider integrations based on business needs.
• Coordinate compliance, onboarding, and integration processes for new partners.
• Work closely with the legal team on contracts and partnership terms.
• Manage day-to-day communication with payment providers regarding operational and technical matters.
• Ensure payment tariffs, documentation, and partnership terms remain accurate and up to date.
• Analyze financial, operational, technical, and regulatory risks.
• Initiate backup solutions and provider replacements when necessary.
• Develop and maintain the payment infrastructure roadmap and integration plan.

• Prepare regular reports and analytics on provider performance and overall payment efficiency.

   

What Success Looks Like

• A well-structured and continuously updated payment provider ecosystem with clear statuses, partnership terms, and integration priorities.
• A stable payment infrastructure that enables rapid expansion into new GEOs and supports new product launches.
• Reduced operational risks, delays, and payment disruptions through effective provider management.
• Optimized integration costs and improved efficiency of payment operations.
• A reliable network of payment partners that supports sustainable business growth and scalability.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Media Buyer Facebook (Middle/Senior)

Requirements

• 2+ years of successful experience with Facebook in the Gambling
• Ability to effectively manage large advertising Budgets
• Availability of successful cases in the betting niche in the CIS/Latam markets
• Deep understanding of basic metrics of the Conversion Rate and Unity Economy (ROI, NGR, GGR, LTV, CTR, CPC, CPM, CPA, CPL, etc.)
• Experience in working with Antidetect Browser and Tracking Systems
• A high-level understanding of how the major advertising Facebook and Instagram platforms (placements, auto-rules, launch methods)
• Ability to moderate creatives and links on the previously mentioned platforms
• Ability to work independently with cloaking and filtration systems (Adspect, Palladium, Im Klo, HideClick, Keitaro, Android/IOS apps, PWA apps, etc.)
• Ability to collect test results (advertising), draw conclusions and suggestions for further actions
• Ability to analyze and optimize your advertising campaigns to achieve specified KPIs
• Experience in А/B testing
• Experience with a lot of traffic, ability to work with a large array of information
• English B1 and above

Responsibilities

• Creating, setting up and optimization advertising campaigns on Facebook and Instagram platforms to attract new players to the Product
• Conducting regular comprehensive analysis of own advertising campaigns and making decisions on how to improve the results
• Regularly building Marketing Hypotheses and conducting A/B tests to generate new profitable approaches to traffic generation
• Setting the Terms of Reference for the necessary promotional materials
• Competent budget management
• Together with the team, the formation of media strategies, calculation of the KPI funnel
• Monitoring the implementation of own traffic KPIs and finding ways to continuously improve them
• Regular reporting on performance and profit
• Market and Competitor Analysis
• Planning and calculation of Traffic Streams

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

Responsibilities

• Research potential clients using LinkedIn, Google, company websites, property records, and industry directories.
• Identify decision-makers such as property managers, building owners, facility managers, construction companies, general contractors, architects, and retail business owners.
• Conduct outbound cold calls to introduce company services.
• Send follow-up emails and LinkedIn messages.
• Build and maintain a database of prospective clients.
• Schedule appointments and site visits for the sales team.
• Track all activities in CRM software.
• Follow up with prospects on a regular basis.
• Research upcoming construction and renovation projects.
• Generate qualified leads for commercial and residential glass projects.
• Maintain accurate records of conversations and opportunities.

Ideal Candidate

• Excellent spoken and written English.
• Strong communication and interpersonal skills.
• Comfortable making high-volume outbound calls.
• Experience with LinkedIn Sales Navigator, Google Search, and CRM systems.
• Self-motivated and goal-oriented.
• Strong internet research skills.
• Ability to work independently.
• Previous sales, telemarketing, appointment-setting, or business development experience is preferred.

Key Performance Indicators (KPIs)

• Number of outbound calls completed daily.
• Number of decision-makers reached.
• Number of appointments scheduled.
• Number of qualified leads generated.
• Revenue generated from scheduled appointments.
• CRM data accuracy and follow-up completion rate.

What We Offer

• Remote work opportunity.
• Long-term growth potential.
• Performance-based bonuses.
• Training on glass and window industry products and services.
• Opportunity to advance into a full Sales Representative role.

Preferred Experience

• B2B Sales
• Lead Generation
• Cold Calling
• Appointment Setting
• LinkedIn Prospecting
• Construction Industry Sales
• Property Management Sales
• Facility Management Sales
• CRM Software

If you enjoy finding opportunities, speaking with decision-makers, and helping grow a successful company, we'd love to hear from yo

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

About Us

NYC Glass & Window Repair Inc specializing in residential and commercial glass repair, window repair, door repair, mirrors, shower glass, storefronts, and emergency glass replacement. We are looking for a professional Customer Service Representative to become the first point of contact for our customers.

Responsibilities

• Answer incoming customer calls professionally and courteously.
• Gather customer information, including contact details, service address, and description of the issue.
• Schedule service appointments using our CRM system.
• Respond to customer inquiries via phone, email, and text messages.
• Request photos or videos when necessary to assist with estimating.
• Create and update customer records accurately.
• Follow up with customers regarding appointments and estimates.
• Coordinate with dispatchers, technicians, and the sales team.
• Maintain a positive customer experience throughout every interaction.
• Escalate urgent or emergency requests when appropriate.

Requirements

• Excellent spoken and written English.
• Previous experience in customer service, call center, or appointment scheduling.
• Strong communication and active listening skills.
• Ability to multitask while speaking with customers.
• Comfortable working with CRM software and Google Workspace.
• Reliable high-speed internet connection.
• Quiet home office with a professional environment.
• Strong attention to detail and organizational skills.
• Positive attitude and problem-solving mindset.

Preferred Qualifications

• Experience in home services, construction, glass, windows, HVAC, plumbing, or similar industries.
• Sales or upselling experience is a plus.
• Experience working with U.S.-based customers.
• Fully remote position.
• Paid training.
• Long-term career growth opportunities.
• Friendly and supportive team environment.
• Performance-based bonuses after successful training and probation.

How to Apply

Please include:

• Your resume (CV)
• A short introduction about your customer service experience
• Your English proficiency level
• Your salary expectations
• Your availability to start

We are looking for someone who is reliable, professional, customer-focused, and committed to providing exceptional service to every client.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for an Affiliate Manager

Requirements

• 2+ years of experience in affiliate marketing within iGaming, with a proven track record of scaling affiliate partnerships
• Deep understanding of key performance metrics (FD, RD, R2D, LTV, Churn)
• Advanced proficiency in analytics tools, including Tableau and affiliate platforms; experience with predictive modeling is a plus
• Experience independently representing an affiliate program at industry conferences; understanding of regulatory requirements across key GEOs
• Proven success cases where the candidate played a key role in achieving results
• Established personal network of Tier 2–3 affiliates and partners

Responsibilities

• Manage and grow key strategic partners and the most profitable affiliate accounts
• Acquire high-value partners and strategic traffic sources
• Conduct complex negotiations and establish customized partnership terms
• Perform in-depth traffic performance analysis and scale profitable traffic sources and campaigns
• Work with CPA, RevShare, and Hybrid models at an advanced level
• Lead anti-fraud efforts and handle non-standard or high-risk traffic sources
• Launch and develop new GEOs and acquisition channels
• Collaborate with large media buying teams and manage complex partnership cases
• Provide support and expertise to Middle and Junior Affiliate Managers on complex issues upon Team Lead request
• Demonstrate deep iGaming expertise and consistently achieve KPIs in high-pressure environments

Our benefits to you:

☘️An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed

🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided

🏖Paid vacations, sick leave, personal events days, days off

💵Referral program — enjoy cooperation with your colleagues and get the bonus

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences

🎯Rewards program for mentoring and coaching colleagues

✈️In-house Travel Service

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie / book / pets lovers and more

🎳Other benefits could be added based on your location

PROJECT OVERVIEW

We are looking for an Azure Cloud Architect who will focus on partnering with the Architecture, Development, DevOps, and Cyber teams to design cloud-native, resilient and scalable solutions, implement, and apply application security principles and culture. He will provide subject matter expertise on cloud services, leading our engineering teams in building secure systems through implementing best engineering practices in an Agile environment.

IN THIS ROLE, YOU WILL

Design & Architecture:

• Design Azure-hosted solutions that meet business & technical requirements;
• Create highly-available scalable, reliable and secure cloud environments, ensuring optimal performance;
• Acts as the Azure Cloud Champion for the App Development and DevOps teams.

Security & Compliance:

• Ensure compliance with industry standards and firm policies;
• Works with the application architects, DevSecOps and Cyber Team, to review security questionnaires;

Collaboration and Leadership:

• Advocates for the Architecture, Development, DevOps, Cybersecurity, DevSecOps, and Agile engineering procedures, quality engineering practices and advanced requirement capturing techniques for improving end-to-end delivery practices;
• Provide guidance to DevOps & development teams to ensure smooth integration of cloud solutions;
• Organizes and coordinates infrastructure architecture reviews as needed;
• Mentor and provide technical guidance to junior team members;
• Liaise with vendors and cloud providers to ensure proper delivery of services;

Cloud Management & Optimization:

• Monitor cloud systems and ensure they meet performance benchmarks and security requirements;
• Optimize cloud resources and cost through automation and monitoring;
• Implement disaster recovery strategy, ensure high availability of cloud resources;

Documentation and Reporting:

• Maintain up-to-date technical documentation;

• Report on cloud service performance and costs trends.

   

IF YOU ARE

• Bachelor’s or Master’s degree in Computer Science, Information Technology or a related field;
• 5+ years of experience in designing, developing & deploying cloud architecture;
• Expertise in Azure Cloud platform including PaaS offerings like AKS, Azure SQL, APIM, Azure Service Bus etc;
• Experience with cloud-native technologies such as containers (Docker, Kubernetes) and microservices architecture;
• Strong knowledge of networking, security, and database management in cloud environment;
• Knowledge of Source Code Management concepts (e.g., code lines, branching, merging, integration, versioning);
• Experience producing PoCs (Proof of Concept) to support the development and DevOps teams;
• Ability to translate traditional SDLC approach (plan, code, build, test, release, deploy and monitor) to the phases of agile development when writing software to automate cloud architecture related tasks.

NICE TO HAVE

• Microsoft Certified Azure Solutions Architect certification.
• Experience with DevOps practices & CI/CD pipelines.

AS AN OPINOV8R, YOU WILL HAVE

• Digital-First Approach: Great talent knows no borders! You can work from wherever you are — we hire and collaborate with professionals worldwide.
• Remote Work Model: Balance your professional and personal life with our flexible working conditions, empowering you to deliver your best from anywhere.
• Exciting Projects: Dive into impactful projects across industries that challenge and spark creativity.
• Boost Your Expertise: Grow your career with continuous learning, development opportunities, and hands-on experience.
• Join the Best Team Ever: Collaborate with our diverse and cross-cultural team of passionate technologists and creative thinkers.

HOW’S THE HIRING PROCESS GOING

We strive to make our hiring process smooth and transparent to find the perfect match for both sides. Steps may differ depending on the role, but here’s what to expect:

• Initial Interview: If your background fits the role, we’ll invite you for an interview with a Talent Acquisition Specialist.
• Technical Interview: Depending on the position, you may complete a technical assessment or test task.
• 2 stages of Client Interview
• Final Decision: After all steps, we’ll get back to you with the result and next steps.