Jobs at Djinni

WHO WE ARE:

Volpis is a company of ambitious professionals providing Web & Mobile App Design and Development services for more than 9 years. Regularly listed in the Top IT Outsourcing Companies and Top Custom Software Development Companies on Clutch.co. Being a full-service company, we provide expertise in all phases of the software development life cycle. We’ve successfully covered more than 100 products all over the world. Together, we’ve created a dynamic, fun, inspiring environment where we can be ourselves and grow each day.

Location — LVIV!

Required experience:

• 3–5+ years of experience in project management within an outsourced or product IT company;
• Proven track record of delivering multiple successful projects (preferably in web, mobile);
• Technical understanding gained through experience or education in development, QA, or business analysis.

Required skills:

• Ability to manage the full delivery lifecycle — from pre-sale/discovery to release and post-launch support;
• Proficiency in Jira, Confluence, and documentation management, including maintaining structured project documentation, roadmaps, and delivery reports;
• Experience with project tracking and planning tools, such as Gantt charts, burndown charts, and Earned Value Management (EVM) metrics;
• Solid understanding of Agile and Scrum principles (experience with Waterfall is a plus);
• Excellent analytical and problem-solving abilities with a hands-on mindset;
• Strong leadership and communication skills — able to motivate teams, resolve conflicts, and maintain client confidence;
• Risk management expertise: able to identify potential issues early, assess their impact, and develop effective mitigation plans;
• Proactive and ownership-driven mindset: takes initiative, proposes improvements, and drives decisions rather than waiting for direction;
• Business-oriented thinking: understands how PM decisions impact client goals, budgets, and company success;
• Excellent time management and prioritization skills;
• Participation in HR-related processes — onboarding, performance reviews, salary reviews, and offboarding;
• Involvement in recruitment — interviewing, evaluating, and selecting candidates for project roles;
• Initiating and managing termination processes where necessary;
• Experience with financial coordination — preparing or verifying invoices, tracking project profitability, and supporting financial transparency;
• Upper-Intermediate / Advanced English, both verbal and written.

Would be a plus:

• Project management certification (PMI, CSM, PSM, etc.);
• Experience working with multi-team or complex projects;
• Technical or engineering degree.

Responsibilities:

• The primary goal is to ensure each project’s success — for the client, the company, and the team;
• Define and manage project scope, objectives, and deliverables aligned with client expectations;
• Lead and coordinate cross-functional teams, ensuring effective collaboration and accountability;
• Monitor project progress, identify bottlenecks, and proactively address risks before they escalate;
• Control budget, timelines, and quality to deliver predictable results;
• Facilitate sprint planning, reviews, retrospectives, and recurring status meetings;
• Propose and implement process improvements to enhance efficiency, quality, and client satisfaction;
• Act as the main communication bridge between the client and internal stakeholders, ensuring transparency and trust;
• Support the company’s overall growth through continuous improvement, feedback, and innovation.

Your Benefits:

• 15 days paid vacation + 5 public holidays;
• 7 days 100% paid sick leaves;
• Sport and health compensation;
• Flexible working hours;
• Corporate training (internal and external);
• IT Cluster membership;
• Personal Birthday and anniversary gifts;
• Сorporate parties and team-buildings;
• Company legal and accounting support.

INTERVIEW PROCESS: HR Interview, Technical Interview.

SERM Assistant (Junior Level)

Job Description:

We are looking for a SERM Assistant to join our reputation management team and work on projects in the investment and digital sectors.
This role is ideal for a detail-oriented and responsible specialist who wants to enter the online reputation management (SERM) field and grow within a team.

The position includes training, working with clear instructions, and gradual expansion of responsibilities.

Core responsibilities & scope: 

• Monitoring search engine results and brand mentions
• Collecting and performing initial analysis of reviews, comments, and publications
• Posting reviews and responses using prepared templates
• Working with platforms (forums, aggregators, review sites, social media)
• Maintaining spreadsheets, reports, and internal documentation
• Supporting the SERM Manager with operational tasks
• Ensuring compliance with guidelines and deadlines

Core requirements:

• High attention to detail and strong focus
• Ability to work with spreadsheets (Google Sheets / Excel)
• Basic understanding of search engines (Google)
• Willingness to learn and follow established processes

• English level: Intermediate or higher

   

Would be a plus:

• Basic copywriting skills
• Experience with Figma, Canva, Adobe tools, CapCut
• Interest in marketing, reputation management, and branding

We offer: 

• Schedule: Monday–Friday, 10:00–19:00
• Full-time employment
• Office work format in Bucharest.
• Salary: fixed rate + performance-based bonuses (range discussed after interview)
• Stable compensation with growth opportunities
• Internal training and ready-to-use instructions
• Probation period with mentor support

• Bonuses based on KPI achievement

   

Growth opportunities:

• Promotion to SERM Manager
• Expansion of responsibilities
• Participation in international projects
• Transition to related fields (SEO, Content, Analytics)

Location: Remote-first, Europe (Spain or UK preferred)

Office: Barcelona available

Engagement: Full-time, long-term

Employment: In-house

About the Company

Our client is a European health technology company building an AI-driven virtual assistant for clinicians — a real-time system that helps healthcare professionals perform tasks faster and more accurately.

Their mission is to build intelligent, low-latency AI agents that communicate naturally through text and voice, supporting healthcare providers, payers, and pharmaceutical companies.

Core Stack: Python, FastAPI, Docker, Kubernetes, Argo CD, gRPC, Redis, Postgres, WebRTC

Focus Areas: Real-time AI agents, voice systems, event-driven architectures, multi-agent orchestration

Who We’re Looking For

This is a Senior-level (6–7+ years) AI Engineer role.

We’re looking for someone who is highly experienced in building AI/ML systems - not just experimenting with the latest APIs, but shipping real production systems.

You are a software-first AI engineer:

• You understand architectures, reliability, observability, SLAs, and production constraints - not just prompts.

Mandatory background:

• Strong AI/ML expertise + solid software engineering fundamentals
• Experience that predates the LLM boom, showing a foundational understanding of ML/Software Engineering beyond prompt engineering.
• Proven experience with production AI/ML systems
• Previous startup experience (required)

Deep expertise in at least one:

• Voice AI systems
• Multi-agent architectures
• Low-latency software systems

What You’ll Own

You will take ownership of critical AI infrastructure components, including:

AI Brain Service (End-to-End)

• Architecture design, SLAs, latency budgets
• Failure modes & reliability engineering
• Production rollouts and system evolution

Real-Time & Voice Systems

• Streaming text/voice
• VAD, barge-in, turn-taking, interruption handling
• WebRTC, SIP, LiveKit (strong plus)
• Latency optimization under real-world constraints

Multi-Agent Orchestration

• Planner–executor–critic patterns
• Role routing & shared memory
• Tool routers & coordination protocols
• Evaluation-driven iteration

RAG & Retrieval Engineering

• Hybrid retrieval & re-ranking
• Query rewriting, compression, caching
• Freshness & grounding
• Faithfulness and relevancy evaluation

Evaluation & Observability

• Pre-call validation & safety enforcement
• In-call tracing (prompts, tools, tokens, latency, cost)
• Post-call automated evals (hallucination, safety, regressions)
• OpenTelemetry instrumentation
• Shadow evals & drift detection

Minimum Qualifications

• 6–7+ years of ML/backend engineering in product environments
• Strong Python expertise (FastAPI, asyncio, pydantic)
• Experience shipping production AI/ML systems
• Experience in startup environments
• Real-time system experience
• Strong understanding of architecture, observability & reliability

Nice to Have

• DSPy, MiPRO, GEPA
• LLM evaluation frameworks / LLM-as-judge setups
• WebRTC/SRTP, SIP, TURN/SFU tuning
• GCP (Cloud Run, GKE, Pub/Sub, Vertex AI)
• Healthcare domain experience

Example Problems You’ll Solve

• Push median voice round-trip below 2 seconds while preserving turn-taking.
• Implement OTEL-first tracing for agent graphs with automated evaluation triggers.
• Improve RAG with hybrid retrieval + measurable faithfulness gains.
• Turn EHR integrations into reliable LLM tools.

Working Style

• Remote-first (EU time zones preferred)
• Barcelona office available
• Direct collaboration with Head of AI and Engineering
• Fast iteration, high ownership
• Strong architectural influence

Simplify
Keep energy for life.

The daily quantum leap of technology development requires people to continually upgrade their skills to manage more complicated programs and devices. It consumes time and energy.

We work for simplifying the digital experience of people by making a wide range of functionally excellent IT products that are still intuitively usable. From the landing page for the one-time event up to the total automation of the business.

We work diligently and adequately because we value our and your time and energy.

If you share our principles — we will be pleased to work with You.

We are seeking a motivated and talented Freelance Professional to support our Product

Development team. This role offers a unique opportunity to contribute to a fast-paced,

innovative environment on a project basis. You will collaborate with experienced

professionals to develop and enhance our digital health products.

Trinetix is looking for a skilled Business Analyst with strong expertise in SCRUM and a deep understanding of Agile delivery practices. This role involves close collaboration with product owners, stakeholders, and development teams to define, refine, and translate business needs into clear, actionable user stories and technical solutions. The ideal candidate is detail-oriented, proactive, and comfortable driving clarity and alignment across cross-functional teams. 

Requirements 

• 4+ years of experience in Business Analyst role 
• Strong knowledge of SCRUM methodology and practical experience working in Agile environments 
• Proven ability to work closely with product owners, stakeholders, and development teams 
• Experience in backlog refinement, defining acceptance criteria, and writing clear, actionable user stories 
• Ability to translate business needs into technical requirements 
• Strong communication and facilitation skills 

• Experience working with tools such as Azure DevOps, Microsoft Teams, Microsoft Excel, Confluence or SharePoint, Miro 

   

Nice-to-haves 

• Experience supporting or leading sprint planning 
• Background in business analysis or product ownership 
• Understanding of software development processes and technical terminology 
• Experience working in cross-functional, distributed teams 

• Familiarity with enterprise-level workflows or large-scale Agile environments 

   

Core Responsibilities 

• Collaborate with product owners, stakeholders, and development teams to define and refine business requirements 
• Lead and facilitate backlog refinement sessions to ensure user stories are well-defined, prioritized, and aligned with organizational goals 
• Support sprint planning by preparing clear, structured requirements and ensuring teams understand the scope 
• Ensure all user stories include clear acceptance criteria and are actionable for development teams 
• Translate business needs into effective technical solutions while fostering collaboration across teams 
• Maintain documentation and support alignment using tools such as Azure DevOps, Confluence/SharePoint, Miro, etc. 

We have an immediate need for a Sr. iOS Network Security Architect to work with our client that specializes in digital transformation for established enterprises and growth-stage companies. They build complex, deeply integrated applications that power critical experiences for enterprises and startups alike. Their engineering teams work across web, mobile, and cloud platforms, delivering solutions that range from multi-million dollar platform modernizations to fast-moving, high-impact digital builds.

Position Overview
We are seeking a highly experienced iOS networking specialist for a short-term technical discovery engagement focused on secure network access and browser-based protection on Apple mobile devices.

This is a time-boxed architectural and investigative engagement, not an implementation role. The objective is to evaluate feasibility, define architectural direction, identify risks, and produce clear technical guidance that will inform future product development.

You will assess how an existing enterprise security platform could be extended to iOS while operating within Apple platform constraints and enterprise device management models.

Responsibilities

• Lead a deep technical discovery of iOS networking capabilities related to secure traffic routing, enterprise access, and managed application controls
• Evaluate the use of Apple Network Extension frameworks, including Packet Tunnel Provider, for implementing a custom VPN based traffic steering solution
• Assess feasibility of per app VPN models tied to managed browser applications such as enterprise managed Chrome or Edge, or a custom secure browser
• Define how authentication state can dynamically control access to internal enterprise resources while maintaining baseline internet protection
• Analyze mobile device management requirements, including supervised device considerations, configuration deployment, and policy enforcement
• Document architectural options, tradeoffs, and constraints imposed by Apple platform policies and APIs
• Identify integration points with existing security infrastructure, including certificate handling, identity flows, and remote configuration
• Define emergency control and fail-safe behaviors appropriate for enterprise security environments
• Produce a clear set of technical findings, risks, and recommended architecture to guide downstream product development

Required Experience

• Deep expertise with iOS networking and Apple NetworkExtension framework, especially NEPacketTunnelProvider
• Proven experience designing or implementing VPN or secure network routing solutions on iOS
• Strong understanding of per app VPN, managed app configuration, and mobile device management frameworks
• Experience integrating authentication and identity systems with mobile networking behavior
• Familiarity with enterprise security concepts such as zero trust access, secure web gateways, or secure access service edge models
• Ability to translate complex platform constraints into clear architectural guidance
• Experience producing technical discovery reports, architecture documents, and feasibility assessments

Preferred Experience

• Background in secure browser technologies or enterprise mobility security
• Experience working with OpenVPN or other VPN protocol integrations within mobile platforms
• Familiarity with Apple enterprise deployment programs and app extension distribution models

Engagement Deliverables

• Platform capability assessment and constraints summary
• Recommended high-level architecture for iOS
• Key technical risks and mitigation strategies
• Decision framework for browser strategy, VPN model, and device management dependencies
• Implementation readiness guidance for engineering teams

SMM Manager (IT)

We are looking for an SMM Manager with proven experience in the IT industry to strengthen our brand presence and grow digital engagement.

Responsibilities:

• Develop and execute social media strategy for IT products and services

• Manage company presence across LinkedIn, Instagram, Telegram and other relevant platforms

• Create engaging content focused on tech, product updates and employer branding

• Work closely with marketing, HR and product teams

• Plan and launch paid social campaigns

• Analyze performance metrics and optimize content strategy

• Monitor trends in the IT and tech industry

Requirements:

• 2+ years experience as SMM Manager in IT / Tech companies

• Strong understanding of B2B and/or B2C tech communication

• Experience managing LinkedIn and professional platforms

• Basic understanding of IT products and digital services

• Experience with analytics tools and paid ads

• Upper-Intermediate English or higher

We offer:

• Competitive fixed salary

• Performance-based bonus

• Remote format

• Opportunity to work with an international IT team

• Professional growth and career development

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, Head of User Acquisition at Headway by Headway Inc, we’re looking for a User Acquisition Specialist to scale campaigns on Meta and hit the ROI that drives our mission worldwide.

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Enjoy the freedom to test bold hypotheses, with the potential to fully own a channel or user acquisition flow in the future.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.

• Value strong partnerships — we work closely with Google, Meta, and TikTok.

   

What you will do:

• Scale Headway App’s user acquisition through Meta Ads.
• Collaborate with the Product Marketing Team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product Marketing Team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.

• Build and maintain automations and scripts to streamline campaign management and optimization.

   

What you need to join us:

• Have ~1 year of experience in marketing, user acquisition, FMCG, consulting — or you’re just starting out and eager to grow fast.
• Know your way around numbers, can use them to make smart decisions and uncover causal relationships.
• Understand the basics of marketing and how paid traffic works.
• Love to research, ask “why?”, and figure things out from the ground up.
• Have a willingness to quickly learn new tools (Amplitude, AppsFlyer, Tableau, ad platforms).
• Communicate confidently in English (B2).

• Align with the values of our team (SELECT).

   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.

• Supporting initiatives that help Ukraine. 

   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.

Are you interested?

Send your CV!

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Lisa Rudyk, User Acquisition Manager at Headway by Headway Inc, we’re looking for a PPC Specialist to take full ownership of Google Ads acquisition — one of our top strategic priorities.
 

The product and team you will be working with:

Headway is our flagship app, offering summaries of nonfiction bestsellers, daily insights, and gamified challenges. Headway is the world’s most downloaded book summary app and has been featured as App of the Day in over 30 countries, including the US, the UK, and Canada.
 

You’ll join our User Acquisition team, responsible for driving new user growth, fueling product expansion, and supporting the company’s financial goals. We focus on scaling new revenue by testing fresh approaches and continuously exploring the most effective ways to accelerate product growth.
 

This job is perfect for you if you:

• Want to work on a product that’s a market leader in Book Summaries across the US and Tier-1 countries.
• Are excited to see the direct impact of your work reflected in both financial and product metrics at Headway.
• Thrive when you have full ownership — Google Ads acquisition is one of our top strategic priorities, and you’ll drive it end to end.
• Want to collaborate closely with the Product team while sharpening your product marketing expertise.
• Love working with a performance-driven team of people who are fully committed to results.
• Are eager to grow in a data-driven environment where experiments and analytics guide every decision.
• Value strong partnerships — we work closely with Google, Meta, and TikTok. Our collaboration with Google’s Ukrainian office gives you access to offline interactions, summits, resources, and exclusive events.
   

What you will do:

• Scale Headway App’s user acquisition through Google Ads campaigns.
• Collaborate with the Product team to design new funnels and run product experiments.
• Analyze data, metrics, and test outcomes to make decisions grounded in data-driven insights.
• Improve funnel conversions (CRO) in partnership with the Product team.
• Test creatives, audiences, and bidding strategies to maximize growth.
• Work closely with Creative Marketing, Product Marketing, and Analytics teams to drive new user growth.
• Build and maintain automations and scripts to streamline campaign management and optimization.
   

What you need to join us:

• Proven experience with Google Ads (PMax, Search, Demand Gen, Display).
• Strong knowledge of analytical tools such as Google Analytics, Tableau, Mixpanel, Amplitude, etc.
• Solid understanding of marketing metrics
• Ability to analyze data and uncover causal relationships.
• Hands-on experience with scripts and campaign automation.
• Experience working on CRO initiatives with product teams is a strong plus.
• Alignment with the values of our team (SELECT).
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go n a week-paid holiday to rest and recharge twice a year.
• Supporting initiatives that help Ukraine. 
   

Working schedule

This is a full-time position with a hybrid remote option. It means that you can decide for yourself: whether you want to work from the office, remotely, or combine these options.
 

Are you interested?

Send your CV!

Intetics Inc, a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a talented Junior Recruiter to join our team.

What you will do:

• Attract candidates through various job platforms;
• Advertise open roles on various channels;
• Reach out to potential candidates and build relationships for future job opportunities;
• Work closely with different departments to forecast staffing needs;
• Screen, interview, and make sure every candidate leaves with a great impression of us (whether hired or not);
• Manage candidate pipelines and ensure timely communication throughout the hiring process;

Requirements

•Excellent communication skills of written and spoken English (B1+);
•At least 0.3 — 1 year of Talent Acquisition or Recruitment experience (any field, IT experience is not required)
•Good time management skills with the ability to juggle various open positions;
•Experience with recruiting candidates through different job websites, sourcing skills;
•Having an eye for detail and high work-quality standards;
•Open, easy-going personality.

Title: Admin, Service Operations
Reports to: Team Lead, Service Operations
Type: International Contractor
Location: Remote
 

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year since inception through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We are seeking Service Operations Administrators to join our growing Service Operations team within a Managed Services Provider (MSP) environment. This role is critical to the stability, accuracy, and consistency of our service delivery operations.

Service Operations Administrators are responsible for high-volume, time-sensitive operational workflows that support Service Delivery and Client Success teams. This role focuses on execution excellence, process adherence, and proactive follow-ups to ensure work is completed accurately and on time.

You will work closely with Service Ops Associates and Analysts, following established processes while helping surface gaps, risks, or inefficiencies as the organization continues to scale.

This is an execution-focused role with clear ownership and accountability expectations.

Responsibilities:

Service Proposal Generation and Repository:

• Operational Execution & BAU Support
• Own and execute assigned Service Ops BAU workflows end-to-end
• Acknowledge all assigned requests within the same business day
• Complete tasks accurately and within defined timelines
• Proactively follow up on outstanding items to prevent delays or backlog
• Core Workflows
• Meeting scheduling and coordination
• QBR preparation support and follow-ups
• NPS ticket creation, survey tracking, and follow-ups
• Weekly timesheet follow-ups and reporting support
• Rock Reset preparation and administrative support
• Scorecard data collection and updates
• Support project follow-ups (administrative layer)
• C360 change monitoring and updates
• BVOIP queue monitoring
• CSAT channel monitoring
• Support Bonusly award administration
• End-of-year operational change facilitation
• Process & Documentation
• Follow documented processes and checklists consistently
• Flag unclear or outdated documentation and escalate for clarification
• Assist with documentation updates when processes change
• Maintain accuracy in tools such as Monday.com, Outlook calendars, and internal systems
• Collaboration & Coverage
• Support team coverage during PTO or peak workload periods
• Participate in task handoffs and ensure continuity of work
• Escalate risks, blockers, or capacity concerns early

Qualifications:

• 1–3 years of experience in operations, service coordination, or administrative support (MSP experience a plus)
• Strong attention to detail and accuracy
• Excellent follow-through and task ownership
• Ability to manage multiple tasks simultaneously in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable working with operational tools (ticketing systems, task boards, calendars)
• Willingness to follow structured processes and use checklists
• Ability to receive feedback and adjust quickly
• Reliable time management and calendar discipline
   

Desirable Qualities:

• Experience in an MSP, IT services, or professional services environment
• Familiarity with tools such as Monday.com, ConnectWise, Power BI, or similar systems
• Process-oriented mindset with an eye for consistency and improvement
• Proactive communicator who raises issues early
• Comfortable with repetitive, high-volume operational work
• Team-oriented and willing to support coverage when needed
• Interest in growing into more complex operational responsibilities over time

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

NOC Engineer role responsibility is to serve as Atlas’ front line for alerts & requests. Our multinational team of Network Operation Center engineers addresses issues with end-user devices, cloud technologies, and basic network troubleshooting. The NOC offers both leadership and technical career progression opportunities. This role is a full-time (40 hours/week) contract.

Responsibilities:

• Resolve alerts, primarily consisting of user devices, circuit downs, temperature/water alerts, Cloud alerts, SOC alerts.
• Resolve requests, primarily consisting of scheduling after-hours maintenance and device/new customer onboarding.
• Communicate with vendors and customers as a point of contact; Coordinate maintenance, after-hours repair, and patch remediation.
• Projects, as assigned by managers, for the NOC and Support teams.
• Documentation, maintaining knowledge base, new articles, and content improvements.
• Recommend and improve processes to drive better outcomes.

Requirements:

• Microsoft Windows Desktop & Server OS
   
  • General familiarity with all currently-supported versions of Windows, with an emphasis on Desktop issues
  • OS & App Patching, OS Upgrades, Failure Remediation
  • Cloud Products & Technologies
  • Microsoft 365, Azure, SharePoint/OneDrive, Exchange Online, Amazon AWS
  • Identity Management, Authorization, and Security (Azure AD, Okta)
  • EMM/MDM tools (InTune, AirWatch)
  • Backups & Disaster Recovery
• E-Mail Technologies
   
  • General Mail Flow Troubleshooting, Archiving, Retention, Compliance
  • Proofpoint, Mimecast, Global Relay
• Networking
   
  • Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
  • Diagnostic toolkit in Layer 1-3 functionality
• Security
   
  • Resolve alerts as raised by SIEM/SOC providers, Anti-Virus
• Great communicators, able to speak at a conversational English level
• 3+ years of general IT experience, primarily in server, infrastructure support, and networking/circuits
• 1+ years of network experience, including knowledge of ITIL-based Service Operations
• Passionate about delivering consistently positive experiences to our customers
• Strong diagnostics toolkit; approaches an incident with logic, conscientious of time spent on a given issue

Desirable Qualities:

• Experience working in an MSP/Consultancy environment.
• Experience with related tools such as OpsGenie, PageR Duty, PRTG, Scripting with PowerShell, Automate Script, and Azure Functions.
• Strong knowledge of RMM tools such as ConnectWise Automate, SolarWinds, Nagios, CloudWatch, or Zabbix.
• Able to design monitors to look for problem conditions in customer environments.
• Able to design scripts to address faults automatically.
• A degree in a relevant field (Computer Science/Computer Engineering).
• Certifications such as CompTIA A+, Server+, Network+ or similar.

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Working Hours Offered, No Rotation or On-Calls

• US EST Weekday 2nd Shift — Includes 1h unpaid lunch: Monday-Friday 2 PM-11 PM EST

OR

• US EST Weekday 1st Shift — Includes 1h unpaid lunch: Monday-Friday 6 AM-3 PM EST

OR

• US EST Weekday 3rd Shift — Includes 1h unpaid lunch: Monday-Friday 10 PM-7 AM EST

LenGreo is a full-cycle digital marketing & development company.

We’re building a modern social-media-driven platform — a creator–fan ecosystem where users publish content and fans can financially support creators.
 

The product is performance-oriented, scalable, and built with clean architecture principles.
 

You’ll join an experienced cross-functional team including a Technical Lead, Backend Developers, Business Analyst, Designer, and Project Manager.

Role Overview
 

We are looking for a Middle+ QA Specialist with hands-on experience testing social media–style web applications, particularly platforms with feeds, messaging, content publishing, and real-time interactions.
 

This role is strongly focused on:

• Requirements-based testing
• Acceptance criteria validation
• Complex user-flow validation
• Ensuring feature completeness before release
   

You will act as a quality gatekeeper — validating that every implemented feature fully matches business logic, technical documentation, and product requirements.
 

Responsibilities

• Perform detailed requirements-based testing and validate features against specifications and acceptance criteria
• Create structured test cases and test scenarios from product documentation
• Execute manual testing across web and mobile web environments
• Test social platform features including:
  • Feed & infinite scroll
  • Profiles
  • Messaging & chat
  • Stories
  • Notifications
  • Live content / real-time updates
  • Content publishing & interactions
  • Gamification features
• Validate UI against Figma designs
• Test API responses and data consistency
• Perform regression testing before releases
• Identify edge cases and negative scenarios
• Provide clear and reproducible bug reports
• Collaborate closely with BA and PM to clarify requirements
• Participate in sprint planning and release validation
   

Required Experience

• 3+ years of commercial QA experience
• Strong experience testing social, content, or community-driven platforms
• Experience working with structured requirements and acceptance criteria
• Ability to independently design test cases from business documentation
• Experience validating full user journeys end-to-end
• Experience testing REST APIs (Postman or similar tools)
• Agile/Scrum experience
• Strong analytical and detail-oriented mindset
   

Nice to Have

• Experience testing chat systems, WebSockets, or live updates
• Experience testing adult-oriented platforms (comfortable with sensitive content)
• Experience with feed-based UI systems
• Experience with gamification mechanics
• Experience testing payment flows
• Basic understanding of frontend/backend architecture

Terms

• Remote, full-time
• Basic understanding of frontend/backend architecture

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or TMA platforms and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are seeking a highly motivated and organized Customer Support Project Coordinator with at least an Upper-Intermediate level of English proficiency and a minimum of 2 years of proven experience in a similar role. In this role, you will oversee our Customer Service Team, coordinate and communicate with clients and brands, collaborate with supervisors and team leaders to maintain top service levels, onboard team members for new projects, and handle planning, reporting, and quality assurance.

The ideal candidate has a proven track record in a similar role, excellent communication and leadership skills, and a strong customer-focused mentality. A degree in project management or business administration, along with previous experience in the IGaming niche is preferred.

We value: respect, transparency, commitment, responsibility, and attention to detail.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Lead and coordinate the Customer Support and Sales teams.
• Ensure high-quality customer service and outsourced services.
• Manage communication with clients to ensure their satisfaction.
• Set tasks for the team, conduct Performance Reviews, and monitor performance.
• Establish KPIs and develop incentive schemes for the team.
• Analyze and improve current processes to enhance efficiency.
• Train and develop team members.
• Prepare reports on team performance and provided services for management.
• Create and manage work schedules for the Customer Support teams to ensure optimal coverage and efficiency.
• Create and send monthly performance and activity reports to our clients, ensuring clear communication of team achievements and areas for improvement.

A FEW MUSTS ❗

• Proven experience of at least 2 years in a comparable position (Customer Support Project Coordinator or Team Leader).
• Be fluent in written and spoken English (this is the official office language).
• Be interested in iGaming and increasing your tech knowledge.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet-friendly 🐶).
• Comprehensive onboarding program, which will help you to facilitate your seamless integration into projects and enhance your adoption of best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", apply here!