Jobs at Djinni

About the role

This role is a paid internship designed for candidates who want to start a career in Project Management or Delivery Operations.

You will not be limited to administrative tasks — you will work with real projects, real teams, and real delivery processes under the guidance of experienced PMs.

Responsibilities

• Assist in operational coordination of consulting projects
• Track delivery activities and identify risks or deviations
• Support PMs and SDMs with reporting and workflow management
• Work with Azure DevOps to structure tasks and follow progress
• Coordinate timesheets and ensure data accuracy
• Prepare meeting notes and track follow‑ups
• Maintain project and delivery documentation

Candidate profile

• Upper‑Intermediate English (spoken and written)
• Degree or strong interest in Project Management / Operations / Consulting / IT
• Organized, responsible, and comfortable working with processes
• Confident in professional communication
• Motivated to grow beyond an intern role

What’s next

Successful interns are considered for long‑term positions in delivery and project coordination.

We are looking for a highly organized and proactive Project Administrator (PMO) to support the operational coordination of our consulting delivery team.

This role goes beyond traditional administrative support. It requires someone who actively contributes to operational processes, helps maintain delivery discipline, and proactively identifies potential issues, bringing them to the attention of the team.

You will work closely with Project Managers, Service Delivery Managers, and Consulting teams to ensure that project processes, reporting, and communication standards are consistently followed.

This position is designed as a career growth path toward Project Manager or Service Delivery Manager roles. 
The successful candidate will gain hands-on experience with delivery governance, operational management, and customer-facing activities while working within an experienced international team.

Key Responsibilities

Operational Delivery Control

• Monitor incidents and service activities to ensure compliance with agreed SLAs and customer communication standards
• Identify deviations or risks and proactively escalate them to the Service Delivery Manager

Reporting and Operational Transparency

• Coordinate team timesheet collection and ensure its completeness and accuracy
• Prepare operational reports supporting project and service management decisions

Project Process Support

• Support Project Managers in managing ServiceNow requests and operational workflows
• Create and maintain structured work items and tasks in Azure DevOps

Meeting and Communication Coordination

• Participate in project meetings and prepare clear and structured meeting minutes
• Track follow-ups and ensure agreed actions are properly documented and assigned

Project Delivery Documentation

• Document and maintain process guidelines and operational instructions
• Help ensure that delivery processes are consistently followed across teams

Operational Support for Management

• Assist Service Delivery Managers and Project managers with operational coordination
• Support resolution of day-to-day project management and delivery questions

Candidate Profile

We are looking for someone who demonstrates:

• Strong English communication skills (B2 or higher) — both written and spoken
• Bachelor’s degree in Business Administration, Management, Project Management, IT, or a related field
• Familiarity with project management tools (e.g., Azure DevOps, ServiceNow, Jira, or similar)
• Understanding of project management principles and methodologies
• Strong sense of ownership and accountability for assigned processes and tasks
• Proactive mindset with the ability to identify and address issues independently
• Confidence in professional communication, including the ability to clearly explain decisions when interacting with customers
• High attention to detail and strong organizational discipline
• Motivation and ambition to grow into delivery management roles

Professional Growth Opportunities

This role offers a strong career development path within delivery and consulting.

You will gain practical experience working with various delivery methodologies and frameworks, including:

• Agile
• Waterfall
• Hybrid delivery models
• Microsoft Success by Design framework

You will also gain exposure to service delivery best practices, including ITIL, building a strong foundation for future Service Delivery Manager or Project Manager career.

Additionally, the position provides opportunities to expand your technical expertise in the Microsoft ecosystem, including:

• Microsoft Power Platform
• Microsoft Dynamics 365

Summary

• Team Lead with a strong full-stack background
• Cloud expertise (must be born on cloud ), Experience with Low-Code/No-Code Platform projects
• Hybrid model: 1–2 days per week in office (Poland, Szczecin), rest remote

About the job

On the lookout for a Technical Team Lead to become a key player in our Polish team. If you're a Technical Team Lead and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit.

Location: Germany or Poland (hybrid), visit Szczecin  (Poland) 1-2 times a week. 
 

What you’ll do

As a Senior Tech Lead in the Digital R&D Group, you will lead the design and delivery of our digital products.

This includes solutions design, developing new components and frameworks, and solving technical problems as we package different apps/components together.

This role requires a real passion to learn and know multiple technologies and solutions, the ability to dive deep into our platforms and products and have hands-on practice to continuously build our platforms and products.

LCNC Platform Experience

Experience designing and implementing drag-and-drop builders (e.g., visual editors, form builders, workflow designers) - Advantage

Experience building end-to-end low-code / no-code platforms, including visual modeling, rule engines, and runtime execution layers - Advantage.

Core Idea in LCNC Context

In an LCNC platform, end-users compose applications by dragging/dropping/recombining blocks (pre-built components with their own data schema, UI, validation rules, permissions, etc.). When a user connects a "User Profile" block with a "Billing Info" block (and maybe a "Custom Metadata" block), the platform must:

1. Dynamically compute the resulting data shape (merged schema).
2. Preserve all metadata (decorators, validation rules, OpenAPI extensions, UI hints, relations, etc.).
3. Generate runtime artifacts efficiently: TypeScript interfaces for backend services, JSON Schema for forms/validation, GraphQL types, database migrations, etc.
4. Do it at scale without exploding memory or compile time.

For a Team Lead role on a Low-Code/No-Code (LCNC) platform, this question is not just a syntax check. The interviewer is testing your architectural vision for metadata-driven development, visual modeling, and system scalability.

In an LCNC platform, you are building the blocks that other people use to build applications.

Why It Matters for a Low-Code/No-Code Platform

• Visual Schema Composition: LCNC platforms rely on users dragging and dropping blocks (e.g., combining a "User Profile" block and a "Billing Info" block). IntersectionType() is exactly how you dynamically merge those two visual schemas on the backend into a single, valid API contract.
• Dynamic Metadata Generation: Your platform must automatically generate API documentation and forms based on user layouts. You need utilities that preserve decorator metadata at runtime to achieve this.
• Performance and Memory: Creating thousands of distinct, hardcoded classes for every user configuration wastes server memory. Class composition helpers allow you to create dynamic schemas efficiently.

What to Have for this position

• 7+ years as a Full Stack Developer
• 3+ years in Backend web development in Node.Js
• 5+ years with React +Redux frontend web applications.
• 2+ years leading design and delivery
• Deep Knowledge and experience with JavaScript, TypeScript
• Experience with Databases - MongoDB
• Deep knowledge of software architecture design and REST API
• Experience owning your code quality by writing tests, automation, and monitoring dashboards
• Strong object-oriented design and development capabilities
• B.Sc. degree in Computer Science or equivalent practical experience
• Experience in SaaS or multi-tenant or cloud-based environments or scalable platforms (born in cloud or cloud native companies) - Must
• Experience in working in a foundation/platform team - Advantage
• Experience designing and implementing drag-and-drop builders (e.g., visual editors, form builders, workflow designers) - Advantage

• Experience building end-to-end low-code / no-code platforms, including visual modeling, rule engines, and runtime execution layers - Advantage

   

Personal skills

• Leadership skills.
• Team player, innovative and creative, able to see the "big picture" and take part in shaping the product.
• Passionate with a strong interest in staying current with industry trends and techniques.
• Excellent communication, analytical and interpersonal skills.

• Fluent English and Polish

   

We offer

• Opportunity to design and develop complex integration solutions
• Stable permanent job contract
• Flexible working hours to help you keep the work-life balance and find time for your hobbies
• Partnership approach & communication respecting individual needs and employee development plan ideas
• Possibility to gain professional experience and learn from global industry experts
• Stable project & diversified working environment
• Periodical events and contests (business runs, paintball, etc.)
• IT-specific, friendly dress code that you will become a fan of

About the company

SAAS, AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on.
 

The role

This is a hands-on implementation engineering position. You'll work on deploying, configuring, and integrating the platform for enterprise clients, translating their requirements into working solutions, deployed at client's infrastructures. The role sits between product engineering and customer success: technically deep, but with awareness of real-world client needs.

You'll collaborate closely with platform engineers and business teams, occasionally joining business discussions to clarify technical requirements or explain implementation details.
 

What you'll work on

• Implementing and configuring platform deployments for enterprise customers
• Building integrations between the platform and client systems
• Working with internal teams to understand client requirements and translate them into technical solutions
• Contributing to implementation tooling, documentation, and repeatable deployment processes
• Troubleshooting and resolving issues during and after deployment
• Occasionally participating in client calls to gather requirements or provide technical guidance
   

What we're looking for

• Strong proficiency in Vue.js, Node.js, and TypeScript
• PostgreSQL/similar RDBMS and general data modeling knowledge
• Familiarity with cloud platforms (AWS, Azure, or GCP), multi-cloud exposure is valuable
• Clear communication skills - comfortable explaining technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple implementation workstreams
• 5+ years of software engineering experience
   

Useful additions / nice to haves

• Experience with AI platforms or AI/LLM integration
• Familiarity with CI/CD pipelines and infrastructure-as-code
• React experience
• Background in enterprise software implementation or professional services
• Previous work in similar roles

Extra Nice to haves

• Prize-winning places at programming olympiads (IOI, ICPC, Google Code Jam, Facebook Hacker Cup) or regional competitions.
• High rating on coding platforms: LeetCode (Knight+ or 2000+ rating), HackerRank (Gold+), Codeforces (Expert+ or 1900+ rating).
• Participation in hackathons with a focus on algorithmic problems (for example, victories at HackMIT, AngelHack).

---------

Про компанію

SaaS AI-платформа, яка дозволяє підприємствам налаштовувати та впроваджувати AI-рішення відповідно до своїх конкретних потреб. Платформна команда є ключовою для цього процесу — вона відповідає за інфраструктуру, спільні компоненти та внутрішні інструменти, від яких залежить вся інженерна команда.

Роль

Це інженерна позиція з впровадження з акцентом на практичну реалізацію. Ви будете займатися розгортанням, налаштуванням та інтеграцією платформи для корпоративних клієнтів, трансформуючи їхні вимоги у робочі рішення, які розгортаються в інфраструктурі клієнта.

Роль знаходиться на перетині продуктової розробки та customer success: технічно глибока, але з розумінням реальних потреб клієнтів.

Ви тісно співпрацюватимете з платформними інженерами та бізнес-командами, інколи беручи участь у бізнес-обговореннях для уточнення технічних вимог або пояснення деталей реалізації.

Чим ви будете займатися

• Впровадження та конфігурація платформи для корпоративних клієнтів
• Побудова інтеграцій між платформою та системами клієнта
• Співпраця з внутрішніми командами для розуміння вимог клієнтів і трансформації їх у технічні рішення
• Розвиток інструментів для впровадження, документації та повторюваних процесів розгортання
• Виявлення та усунення проблем під час і після розгортання

• Періодична участь у дзвінках із клієнтами для збору вимог або надання технічних консультацій

   

Наші очікування

• Впевнене володіння Vue.js, Node.js та TypeScript
• Досвід роботи з PostgreSQL або іншими реляційними СУБД, розуміння моделювання даних
• Знання хмарних платформ (AWS, Azure або GCP), досвід з multi-cloud буде плюсом
• Чіткі комунікаційні навички — здатність пояснювати технічні концепції нетехнічним стейкхолдерам
• Вміння працювати самостійно та керувати кількома потоками впровадження одночасно
• 5+ років досвіду в software engineering

Буде плюсом

• Досвід роботи з AI-платформами або інтеграціями AI/LLM
• Знання CI/CD процесів та infrastructure-as-code
• Досвід з React
• Досвід впровадження enterprise-рішень або роботи в professional services

• Попередній досвід у подібних ролях

   

Додаткові переваги

• Призові місця на олімпіадах з програмування (IOI, ICPC, Google Code Jam, Facebook Hacker Cup) або регіональних змаганнях
• Високий рейтинг на платформах: LeetCode (Knight+ або 2000+), HackerRank (Gold+), Codeforces (Expert+ або 1900+)
• Участь у хакатонах з фокусом на алгоритмічні задачі (наприклад, перемоги на HackMIT, AngelHack)

Summary

• Looking for a Non-Exclusive Independent Representative to promote Upstaff’s IT Staff Augmentation services across Europe, Israel, USA, and UAE.
• Ideal for IT company owners, sales professionals, Delivery Managers, or R&D Directors seeking additional revenue through their existing network.

About Upstaff

Upstaff connects fast-growing companies with pre-vetted senior software engineers, AI/ML specialists, Web3, and Data talent. We provide reliable team augmentation, dedicated resources, consulting, and project-based engagements.
 

The Opportunity

• We are looking for Non-Exclusive Independent Representatives to expand Upstaff’s reach and generate new client engagements in key markets.
• This role is ideal for professionals who already have a strong network in the IT industry and want to create an additional revenue stream with minimal conflict. You can combine this opportunity with your current role, your own company, or other business activities.
   

Ideal Candidate Profile

The best matches for this role are:

• IT Services / Software Development Company Owners or partners looking to offer complementary staffing solutions to their existing clients.
• Sales / Business Development professionals working in IT companies with an active client network.
• Delivery Managers, Practice Leads, R&D Directors, or CTOs who have strong relationships with decision-makers at tech companies.
• Experienced professionals with a broad network of IT companies, startups, and scale-ups that regularly need engineering talent.
   

Key Responsibilities (Core)

• Leverage and activate your existing network of IT companies and decision-makers.
• Actively represent Upstaff and introduce our team augmentation and staffing services.
• Run targeted LinkedIn outreach and professional networking activities.
• Identify, engage, and nurture new business opportunities.
• Support the sales process (introductions, calls, relationship building, and deal progression).
• Provide market feedback and insights from your region.
   

Optional activities (at your discretion):

• Cold outreach, content contribution, or event participation.
   

Compensation

• Monthly retainer + contract %. Full compensation structure and terms will be shared during the discussion.
• Competitive monthly retainer for representation and core activities.
• Attractive performance-based commission on all closed and delivered projects.
• Long-term commission tail on active client engagements.
   

What We’re Looking For

• Established professional network among IT companies, software houses, startups, or tech-enabled businesses.
• Strong understanding of the software engineering and talent needs in the market.
• Ability to introduce and promote staffing/team augmentation solutions.
• Self-motivated, professional, and results-oriented.
• Comfortable combining this role with your current position or company (non-exclusive).
   

Why This Opportunity Makes Sense

• Add a new revenue stream without giving up your current role or business.
• Offer your network a valuable service (access to high-quality vetted engineers) that complements what you already do.
• Fully flexible — dedicate as much or as little time as fits your schedule.
• Benefit from Upstaff’s marketing materials, talent pool, and sales support.
• Earn ongoing commissions from long-term client engagements.

Cyber Harbor is a fast-growing Ukraine-based company founded by engineers and researchers who helped defend critical cyber infrastructure during the war. 

We’re building high-impact products that process and visualize real-time data in critical domains. As a Middle Frontend Engineer, you’ll play a key role in shaping how users interact with this data - through clean interfaces, responsive design, and thoughtful user experiences.

You’ll work closely with a senior frontend engineer, designer, PM, and QA to deliver production-ready features using React, Next.js, TypeScript, and TailwindCSS. Your work will involve both rebuilding existing services for clarity and usability and developing entirely new features for evolving products.

This role is for someone who doesn’t stop until the logic and user flow make perfect sense. You’ll be expected to ask deep questions, and negotiate with the team to deliver quality interfaces that serve real users - transparently, securely, and fast.

What You Will Do

• Work with React + TypeScript stack (Next.js, Redux Toolkit, Emotion / Styled Components, Tailwind).
• Integrate with REST APIs and work with real-time data via WebSockets and polling.
• Maintain clean, scalable, and secure code while considering performance and bundle size.
• Work closely with designers to clarify UI/UX expectations, ask the right questions, and ensure perfect execution.
• Handle sensitive data responsibly and follow secure frontend engineering practices.
• Participate in migration to a new design system.

What You Need to Join Us

• Strong proficiency in React and TypeScript, with a solid understanding of the React lifecycle and application structure.
• Hands-on experience with Redux Toolkit, REST API integrations, and component-based architecture.
• Familiarity with real-time data flows using WebSockets or polling
• Experience collaborating in small cross-functional teams and participating in feature planning.
• Basic awareness of frontend security hygiene (e.g., safe storage of access tokens, validation, XSS awareness).
• Attention to detail and a mindset focused on completeness, clarity, and responsibility.

Nice to Have

• Understanding of SSR and modern bundlers (Vite, Next.js)
• Exposure to design system development or custom UI libraries
• Knowledge of CI/CD tools (GitHub Actions)
• Ability to reason about performance, loading times, and rendering strategies

Why Join Us

• Build the backbone of an AI platform - design and operate the infrastructure that powers large-scale RAG and AI systems.
• Work on meaningful problems - support systems used in real-world cybersecurity and data analysis operations.
• Military Deferment - available for full-time employees.
• Flexible Work Format - a results-focused environment with flexibility, while staying hands-on with physical infrastructure when needed.

Why Join Us

• Make a Real Impact: Our systems have already been validated in real-world, nation-state level operations.
• Right Place, Right Time: Work at the intersection of AI, large-scale data processing, and cybersecurity with highly demanding team leaders. 
• Military Deferment: Available for full-time employees.
• Flexible Schedule: Remote-friendly environment focused on results rather than rigid hours.

About Lemon.io:

Lemon.io is a profitable, growing talent marketplace that connects vetted senior engineers with companies that need them. We've been in business for 10 years, have 60 people across Ukraine, Europe, Canada, and the US, and process over $16M in annual GMV.

We're transitioning from a services-driven marketplace to a technology-driven platform. The product roadmap is wide open. We know what the bottlenecks are, but we are yet to figure out how to solve them. You won't be maintaining an engine, you'll be helping build one.

The Role:

We're looking for a PM who operates at the intersection of data, product instincts, and engineering velocity. You'll own product areas end-to-end, from discovery through delivery, collaborating closely with a distributed, async-first engineering team. You will work across our core products: Talent portal and internal CRM.

The scope for this role is based on working with several language models & third-party services. You have to be AI-savvy and have solid third-party services experience. Ideally, you would also have hands-on coding experience.

This is not a coordination role. We want someone who digs into the problem, challenges assumptions, and ships things that move business metrics.

Now let's elaborate :)

What You'll Do:

• Own product areas from conception to delivery: define success before writing a single spec
• Drive discovery: user interviews, data analysis, competitive research, hypothesis validation
• Work with AI agents to automate and improve product workflows: hands-on, not just directional
• Prioritize ruthlessly. Decide what to build, what to skip, and what to kill
• Provide enough context for engineers to make smart decisions: no hand-holding, no over-speccing
• Run grooming, planning, and design reviews; lead demos and release notes
• Collaborate with Product Designer and Engineering to ship fast and iterate constantly
• Track and own the business metrics that your product area affects.
  
   

Who You Are:
 

• Product-minded and business-first - you connect every feature to a measurable outcome
• Obsessed with simplicity. Complexity is a cost, not a feature
• Proactive: you don't wait for perfect specs to start building things
• Comfortable in async, distributed environments - clear written communication is your superpower
• You can hold a technical conversation with engineers without faking it
• Previous experience building AI agents - either commercial or as a pet project.
  
   

Experience:

Must have:

• 3+ years of product management experience
• Hands-on experience building with AI agents - independently or with an engineering team
• Proven track record of product decisions that directly impacted business metrics (revenue, retention, conversion, activation)
• Experience working in and with distributed, remote engineering teams
• Solid English - you'll work across international stakeholders regularly

Nice to have:

• B2B SaaS or marketplace product experience
• Experience with recruitment, HR tech, or developer-facing products - extra bonus
   

Why Lemon.io:

• Profitable and bootstrapped. No fundraising pressure, real business fundamentals
• A pivotal moment: we're building the product, not maintaining it
• Small team, high ownership. Your work is visible and your decisions ship
• eNPS of 63. People here care and stay
• Direct access to founders and leadership - no layers.
  
   

What We Offer:

• Competitive salary in USD
• Full remote with flexible working hours
• 28 working days of vacation per year
• 7 days of sick leave
• Annual reimbursements: health, self-development, travel, home office, mental wellness
• Startup culture with open communication

At Promova, we’re redefining language education for the AI-powered era — making learning accessible, personal, and inspiring for millions of people worldwide. Our 150+ teammates unite around one mission: to connect people, bridge cultures, and empower lifelong learners — in every country except aggressor states (yes, even Antarctica).

We blend AI innovation with human creativity to help people speak with confidence and truly belong anywhere. If you want to test bold ideas, move fast, and make an impact — you’ll feel right at home.

About the Role
We are looking for a Data Analyst who will take full ownership of our attribution system and become a key partner for our marketing team.

In this role, you’ll build the ’single source of truth’ for marketing effectiveness, helping the business grow faster through data-driven decisions.

You will own the full analysis cycle for traffic sources and creatives, so your insights directly drive creative strategy and funnel scaling. 

This is a great opportunity to work at the intersection of data and creativity, where you don’t just report numbers — you solve complex ’data puzzles’ and help decide which funnels scale and how the business earns.

Why This Role is Your Next Challenge

• Direct Business Impact: You will build marketing analytics as a powerful, strategic function, not a service department. As a key partner to the marketing team and C-level stakeholders, your insights will influence huge budgets and provide the ’green light’ for global scaling.
• AI-First Culture: You won’t be figuring out AI alone. We have a dedicated squad focused on AI adoption and a full setup ready to use: Claude Desktop connected to Tableau, Notion, and our internal data sources, etc.
• Multiproduct Ecosystem: You’ll have the autonomy to adapt our attribution logic for new products. Rather than starting from scratch, you’ll tailor what already works so our new apps can scale from day one.

What We’re Looking For
Core experience:

• 2+ years of hands-on experience in a marketing or data analyst role.
• Deep understanding of mobile and web attribution: practical experience with MMPs (AppsFlyer, etc.).
• Advanced SQL proficiency for querying and analyzing large datasets.
• Hands-on experience with BI tools (Tableau or Amplitude) to visualize complex data and build granular dashboards.

Bonus points:

• Experience in subscription-based products (web and/or mobile).

What You Will Do

• Take full ownership of our attribution systems: run deep audits of existing sources to troubleshoot bottlenecks; support and develop attribution models so all marketing channels are evaluated correctly.
• Turn marketing data into clear, actionable scaling decisions.
• Analyze traffic quality, channel performance, and unit economics.
• Identify growth opportunities and drive data-informed improvements.

Corporate Benefits

🎓Growth — offered to help develop your skills, advance your career, and reach your full potential: сompensation for additional training at external events and seminars; access to a large electronic library; paid online courses and conferences;

🧘🏼Wellbeing — offered to support your overall health, happiness, and resilience: work remotely from any safe location worldwide; flexible work schedule; 20 paid vacation days per year; an unlimited number of sick days, medical insurance coverage; mental health support; power station reimbursement; employee discounts and special benefits for remote employees.

🏄🏼‍♂️Fun & Activities — offered to foster informal communication and strengthen social connections among teammates: remote team compensation for gathering and team-building episodes.

Interview Process

• Intro-call with Recruiter
• Meeting with the Hiring Manager + Test Case
• Bar-raising

Interested? Apply now and let’s make the growth happen!

About the role

We are looking for a strong B2B Lead Generation / SDR Specialist who can own the outbound process from market research to a warmed-up sales call.

Our goal is to identify high-potential client segments, build qualified lead databases, run outbound campaigns, communicate with prospects, qualify business needs, and prepare leads for final founder-led sales calls.

This is not a passive research role and not a template-sending job. We need someone who can think commercially, test hypotheses, analyze results, and continuously improve the outbound strategy.

Responsibilities

• Research target markets, industries, competitors, and potential client segments
• Define and refine ICPs and buyer personas for different industries
• Find and enrich decision-maker contacts
• Run outbound campaigns via LinkedIn, email, Upwork, Clutch, GoodFirms, communities, and other relevant channels
• Write and test outreach messages, follow-ups, and sequences
• Communicate with cold leads and turn them into warm opportunities
• Identify client pain points, business needs, and potential automation opportunities
• Qualify leads before passing them to a final sales call
• Prepare short lead briefs before each sales call
• Maintain accurate CRM records in HubSpot or a similar CRM
• Track outreach metrics, prepare reports, and analyze campaign performance
• Use AI tools to improve research, personalization, outreach, reporting, and workflow automation

Required experience

• 2+ years of experience in B2B lead generation, SDR, outbound sales, or business development
• Experience generating leads for IT, SaaS, AI, automation, software development, or similar B2B services
• Proven examples of outbound campaigns, qualified leads, or booked calls
• Strong experience with LinkedIn outreach
• Experience with cold email campaigns and follow-up sequences
• Experience with CRM systems such as HubSpot or similar
• Understanding of sales funnels, lead qualification, and discovery preparation
• Advanced English level: strong written and verbal communication is required

Nice to have

• Experience with Upwork, Clutch, GoodFirms, or other project platforms
• Understanding of business operations, workflows, and operational pain points
• Experience working with Western markets: US, UK, EU, Switzerland, Scandinavia

Work format

• Remote
• Part-time or full-time depending on the candidate
• Long-term cooperation preferred

Main success metric

A consistent flow of qualified, warmed-up leads who have a real business need, match the target ICP, and are ready for a meaningful final sales call.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

About the role

We are looking for a PMO Trainee to join our consulting delivery team.
This is a paid, full‑time trainee position with real involvement in live customer projects.

You will work closely with Project Managers and Service Delivery Managers, learning how delivery governance, reporting, and operational coordination work in international Microsoft Dynamics 365 projects.

What you will do

• Monitor incidents and service activities to ensure SLA and communication standards
• Support Service Delivery Managers with daily delivery operations
• Assist Project Managers with ServiceNow workflows and requests
• Create and maintain tasks and work items in Azure DevOps
• Coordinate team timesheets and prepare operational reports
• Participate in project meetings, prepare meeting minutes, track action items

• Maintain delivery documentation, process guidelines, and instructions

   

Who we are looking for

• English level B2 or higher
• Background in Business, Management, Project Management, IT, or related fields
• Basic understanding of project management principles
• Familiarity with tools like Azure DevOps / ServiceNow / Jira (or readiness to learn)
• High attention to detail, ownership, and strong communication skills

Internship format

• Paid, full‑time position
• 3‑month trainee phase with structured onboarding and mentoring
• Regular feedback and clear evaluation criteria
• Opportunity to continue in a permanent role after successful completion

Growth opportunities

Clear career path toward Project Coordinator, Project Manager, or Service Delivery roles.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.