Jobs at Djinni

About TEKTELIC

TEKTELIC is a global leader in LoRaWAN IoT, providing carrier-grade gateways, sensors, and end‑to‑end solutions for Industrial, Building Automation, Asset Tracking, and Medical IoT. Our solutions help enterprises reduce costs, improve operations, and scale reliably across thousands of connected devices.
 

About the Role

You will act as a key point of coordination between customers, the EU sales team, and internal operations.
 

This is a fast-paced, detail-oriented role with significant ownership, ideal for someone building a career in operations within a product-based organization.

Working hours: 9 AM-6 PM Kyiv time.
 

Key Responsibilities

Sales & Order Management

• Serve as a primary point of contact for customer inquiries related to quotes, orders, and delivery status
• Follow up on submitted RFQs/RFPs 
• Maintain and update customer records including contact, shipping, and billing information
   

Logistics & Delivery Execution

• Communicate delivery schedules and status updates to customers and internal stakeholders
   

Operations Coordination

• Coordinate with production, supply chain, and finance teams to ensure timely order fulfillment

  
   

Required Skills & Qualifications

• 2+ years of experience in Customer Support 
• Experience supporting B2B customers, ideally across European markets
• Strong communication and customer service skills
• High attention to detail and accuracy
• Ability to manage multiple priorities in a fast-paced environment
• Structured, problem-solving mindset
• Upper-Intermediate English
  
   

What We’re Looking For

• A strong communicator who effectively bridges customers, sales, and operations
• A proactive, hands-on coordinator 
• Someone comfortable balancing commercial support with operational execution
• A reliable team player aligned with EU working hours and able to support a distributed team
   

What we offer

• Ongoing opportunities and personal growth in a leading Canadian company
• Competitive compensation + PE accounting support
• Well-being program (250 USD per year)
• Opportunity for career growth in the dynamic field of IoT
• Collaborative and innovative work environment
• Paid Time-off and an additional week off during Christmas Holidays
• Flexible work setup (Kyiv office or remote in Kyiv) and a supportive, international team
• Health insurance
• Engaging social events

⭐️ About the Company

We are hiring for our partner — an early-stage iGaming startup developing two ambitious brands for both crypto and fiat markets.

The team consists of experienced iGaming professionals with over 10 years of industry expertise in building, launching, and scaling successful products globally. You’ll work alongside seasoned leaders with hands-on experience in bringing iGaming products to market and driving their growth.

As the company continues to grow, we’re looking for an experienced Senior Content Manager who will own and shape the entire content ecosystem across marketing, product, CRM, customer support, and affiliate channels. This role is ideal for someone who combines outstanding writing skills with strategic thinking and deep iGaming expertise.

This is a unique opportunity to join at the early stage of the company’s journey and make a real impact by defining the brand voice, building scalable content processes, and creating a world-class content experience from the ground up.

♠️ Position Details

Location: Remote 

Employment Type: Full-time

What You’ll Do

• Own and manage content across all customer-facing channels.
• Create, edit, and maintain high-quality content for the company website, landing pages, promotional pages, banners, and marketing campaigns.
• Develop engaging email content for CRM and lifecycle marketing campaigns.
• Create clear and user-friendly content for Customer Support, including FAQs, Help Center articles, and knowledge base materials.
• Write and maintain Terms & Conditions, bonus rules, promotional mechanics, responsible gaming content, and other regulatory documentation.
• Develop content and marketing materials for affiliate partners.
• Collaborate closely with Marketing, CRM, Product, Design, Customer Support, Compliance, and Affiliate teams to ensure content consistency.
• Establish editorial guidelines, content standards, tone of voice, and review processes.
• Optimize content for user experience, engagement, and conversion while maintaining compliance with regulatory requirements.
• Continuously improve content quality based on business goals, analytics, and customer feedback.

What We’re Looking For

• 5+ years of experience in Content Management, Content Marketing, Copywriting, or a similar role.
• Strong experience in the iGaming industry is required.
• Excellent English writing and editing skills (C1+).
• Exellent Polish writing and editing skills (C1+)
• Proven experience creating content for websites, CRM campaigns, landing pages, promotional materials, customer communications, and affiliate programs.
• Strong understanding of UX writing principles and customer journey communication.
• Experience working with multiple stakeholders in a fast-paced environment.
• Ability to balance creativity with business objectives and compliance requirements.
• Exceptional attention to detail and outstanding organizational skills.

Nice to Have

• Experience launching content for new iGaming products.
• Knowledge of SEO best practices.
• Experience with CMS platforms and localization workflows.
• Understanding of Responsible Gaming and regulatory compliance.
• Experience working with AI-powered content tools.

What We Offer

• Opportunity to shape the entire content strategy for a fast-growing international iGaming company.
• High-impact role with real ownership and autonomy.
• Collaboration with experienced Product, Marketing, CRM, Design, and Leadership teams.
• Dynamic startup environment where your ideas have a direct influence on the product and customer experience.
• Competitive compensation and excellent opportunities for professional growth.

Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. Currently, we are looking for our perfect DevOps Engineer to join our team and help us build scalable, reliable, and secure infrastructure.

Requirements:

• 3+ years of commercial experience as a DevOps Engineer.
• Strong hands-on experience with Kubernetes (GKE, EKS, and self-hosted clusters).
• Experience deploying and maintaining cloud infrastructure on AWS and/or Google Cloud Platform.
• Experience with CI/CD pipelines using GitLab CI/CD.
• Strong knowledge of Docker and containerized application deployment.
• Experience configuring and managing Cloudflare services, including WAF, SSL/TLS, DNS, and API automation.
• Experience with monitoring, logging, and observability tools:
  • Prometheus,
  • Grafana,
  • ELK Stack.
• Experience with database administration:
  • MySQL,
  • PostgreSQL,
  • MongoDB.
• Understanding of cloud cost optimization (FinOps).
• Experience with Infrastructure as Code and automation.
• Strong troubleshooting, analytical thinking, and ownership mindset.
• English level sufficient for reading technical documentation and communicating with international teams.

Will be a plus:

• Experience with Datadog (APM, RUM, Logs).
• Experience configuring Global Load Balancers in Google Cloud.
• Experience building scalable, high-load infrastructure.

Key Responsibilities:

• Design, build, and maintain highly available cloud infrastructure.
• Configure and manage Cloudflare services, including WAF, SSL/TLS, DNS, and API automation.
• Deploy, maintain, and optimize Kubernetes clusters across GKE, EKS, and self-hosted environments.
• Build and improve CI/CD pipelines using GitLab CI/CD.
• Automate Docker image builds and deployment processes.
• Implement and maintain monitoring, logging, alerting, and observability solutions using Prometheus, Grafana, and ELK.
• Optimize cloud infrastructure performance, scalability, and cost efficiency.
• Configure auto-scaling and load balancing for cloud environments.
• Administer and support production databases.
• Collaborate closely with Development, QA, Product, and Security teams to improve infrastructure reliability and delivery processes.

Benefits

Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.

Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.

Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.

A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.

Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

We are looking for a Customer Support Specialist with technical skills to provide excellent service within our project. The project involves providing continuous support for three platforms:
➖Help desk system
➖Tool that helps sellers remain competitive across various marketplaces
➖Tool that enables users to obtain positive feedback
As the first line of support, agents should possess a deep understanding of troubleshooting processes and methodologies, as well as the ability to address different issues effectively. Mastery of the escalation process is equally important, making proficiency in both areas essential.

Requirements

➖Excellent English, written and spoken (B2.2)
➖Outstanding written and verbal communication prowess
➖Background in customer support or experience in a SaaS project
➖Ability to act in non-standard situations
➖Ability to explain the complex in simple words
➖Professional attitude
➖Strong technical mindset is mandatory: ability to investigate systems, identify issues, and learn independently through hands-on exploration.

Responsibilities

✔️Provide telephone support, answering questions about products (calls, tickets, and chats).
✔️Manage upgrades through proper escalation channels.
✔️Process or escalate cancellations based on the client tier.
✔️Explain the technical details of the projects to customers.
✔️Address and resolve customer complaints effectively.
✔️Manage refund processes after obtaining approval from the internal team.
✔️Operate live chat support for pre-sales inquiries.
✔️Offer post-sales support via live chat.
✔️Answer technical questions through a live chat interface.
✔️Provide billing support to customers across all communication channels.

Work conditions

✔️Remote work
✔️The probation period is two months
✔️2 non-fixed days off per week
n 00:00 - 08:00
m 08:00 - 16:00
d 16:00 - 00:00

Our team is seeking a Data Solution Architect to further strengthen our capabilities.

Responsibilities

• Work closely with business in identifying solution requirements and key case-studies/scenarios to architect Data solution
• Participate in Data and Big Data initiatives on a company level
• Design Data analytics solutions by utilizing the Data technology stack with Big Data techniques
• Conduct solution architecture review/audit, calculate and present ROI
• Create and present solution architecture documents with deep technical details to customer and implementation teams
• Participate in specific “pre-sale” activities related to available experience and practice in order to prepare technical proposals on customer requests
• Lead implementation of the solutions from establishing project requirements and goals to solution "go-live"
• Maintain a strong understanding of technical solutions and architecture design trends and best practices, stay on cutting edge of Data technologies
• Constantly grow expertise by gathering and monitoring available EPAM project experience and ongoing projects with clients from different business domains to drive further EPAM business in Data field
• Create and follow personal education plan in the technology stack and solution architecture
• Share experience, knowledge and vision with EPAM, colleagues and customer teams. Participate in seminars, meet ups, mentoring, training programs. Prepare white papers and presentations

Requirements

• Strong ‘hands-on’ experience as a Data Architect with design/development background with Java, Scala, or Python
• Architecture experience and practice in Data Management, Data Storage, Data Visualization, Disaster Recovery, Integration, Operation and Security
• Experience with building traditional Cloud Data Warehouses, Data Lakes
• Knowledge of high load and IoT Data Platform architectures and infrastructures
• Wide experience in analysis, design, implementation, deployment as well as troubleshooting and rebuilding distributed Linux based platforms and Big Data solutions on premises and in Cloud
• Strong Cloud experience in at least one of the Cloud providers (AWS, Azure, GCP)
• Solid experience in continuous delivery tools and technologies
• Broad experience with Containers and Resource Management systems: Docker, Mesos, Kubernetes/OpenShift, Yarn
• Able to deliver Data Analytics projects and architecture guidelines
• Strong in research, comparison, and selection of tools / technologies / approaches to be used
• Practical experience in performance tuning and optimization, bottleneck problem analysis
• Strong communication skills, experienced in team coordination skills and solution implementation supervision
• Good in Agile development methodology, Scrum in particular
• Solid skills in business analysis, network/stack architecture, troubleshooting, support
• Fluent English

Gamzix is a high-growth international licensed iGaming provider, creating high-performing games and scalable, cutting-edge solutions for the global market.

Our team of 150+ specialists operates globally, with Warsaw as our main hub office. We are driven by continuous improvement and a people-first culture where we communicate openly, win together, and truly enjoy the game we’re building.

We operate under an MGA B2B Critical Supply License and certifications from iTechLabs and GLI, ensuring our products meet high standards of quality, compliance, and performance across markets.

We are looking for a detail-oriented Treasury Operations Specialist to support the company’s treasury and payment operations by ensuring accurate payment processing, liquidity visibility, cash flow control, and efficient collaboration with banks, payment providers, and internal stakeholders.

Key Responsibilities

• Collect, process, and control payment requests on a daily basis.
• Execute and support outgoing payments through international and European banks, payment systems, e-wallets, crypto wallets, and card services.
• Monitor daily cash balances and maintain accurate cash position visibility.
• Support liquidity management by monitoring available funds and identifying potential cash gaps.
• Assist with cash-flow planning and treasury reporting.
• Ensure accurate transaction accounting and proper reflection of operations in internal systems and reports.
• Handle cryptocurrency payments, including crypto-to-fiat and fiat-to-crypto conversions.
• Manage corporate cards, including subscriptions, recurring payments, spending limits, and reconciliation.
• Support KYC, KYB, and compliance requests from banks and payment providers, including preparation of invoices, payment confirmations, and supporting documentation.
• Collaborate closely with Accounting, Billing, Legal, Compliance, and other internal stakeholders.
• Control payment timelines and ensure timely settlements with partners, vendors, and internal departments.
• Monitor payment limits and ensure compliance with approved budgets and internal policies.
• Support automation and optimization initiatives related to treasury operations, payment processes, reconciliations, and reporting.
• Build and maintain effective relationships with banks, payment providers, PSPs, and financial partners.
• Continuously identify opportunities to improve treasury and payment processes.

Requirements

• Higher education in Finance, Economics, Accounting, or a related field.
• 2–3+ years of experience as a Treasury Specialist, Treasury Operations Specialist, Payments Specialist, Finance Operations Specialist, or in a similar role within an international company.
• Strong understanding of cash-flow management and liquidity control principles.
• Experience working with international banking infrastructure and payment providers.
• Understanding of KYC, KYB, compliance procedures, and interactions with banks and payment providers.
• Advanced Excel / Google Sheets skills.
• Experience working with cryptocurrency payments, crypto wallets, and crypto-to-fiat / fiat-to-crypto conversions.
• Strong attention to detail, responsibility, and self-discipline.
• Ability to work with large volumes of financial transactions and operational data.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Proactive communication skills and collaborative mindset.

Nice to Have

• Experience in iGaming, FinTech, SaaS, IT, Payments, Crypto, or other high-volume transaction environments.
• Experience participating in treasury process optimization and automation initiatives.
• Experience working with multiple payment providers, PSPs, and international banking infrastructure.
• Experience supporting treasury operations across multiple jurisdictions.
• Experience with ERP systems, treasury platforms, or financial management tools.

Benefits

• 7 hour working day 10:00 AM — 6:00 PM (with the lunch break)
• A-class office, Mokotow, Warsaw
• Competitive salary in the IT field, paid taxes
• 10 days for paid sick leave
• 28 days of paid vacation: 18 and 10 days separately
• State holidays are paid
• Medical Insurance
• Courses/training reimbursement
• Referral bonus, if you bring people as talented as you
• Corporate English courses: business or general, morning or evening schedule
• People-oriented company with work-life balance
• Open and friendly communication
• Corporate team buildings and activities

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

Job Description:
Join our PwC team to colaborate on various projects for some of the most recognized companies worldwide. As a Power Platform Developer, you will support the development and configure pre-built Power Platform solutions (Power Apps, Power Automate) according to guidelines.

Key Responsibilities:

• Design and develop business applications and workflows using Microsoft Power Platform (Power Apps, Power Automate);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Integrate Power Platform solutions with Microsoft services such as SharePoint, Dataverse, and Office 365;
• Troubleshoot, support, and continuously improve existing applications and workflows;
• Ensure efficient and scalable solutions while working independently to solve problems.

Core Requirements:

• At least 2+ years of hands-on experience with Microsoft Power Platform (Power Apps, Power Automate);
• Solid experience in designing and developing business applications and workflows;
• Understanding of integrations with other Microsoft services (e.g., SharePoint, Dataverse, Office 365);
• Collaborate with business stakeholders to gather requirements and translate them into technical solutions;
• Troubleshoot, support and improve existing Power Platform solutions;
• Strong problem-solving skills and ability to work independentl;
• English level: B2 or higher (mandatory).

Nice to have:

• Experience with Power BI, Python services;

• Familiarity with low-code/no-code best practices.

   

Policy statements:
https://www.pwc.com/ua/uk/about/privacy.html

Who We Are

PAR Retail, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. PAR Retail’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. PAR Retail’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Technology Stack:

Ruby, Ruby on Rails, Postgres, Redis, Sidekiq, GraphQl, RabbitMQ

Requirements:

- Practical experience building systems in Ruby on Rails

- At least 6 years industry experience or equivalent

- Experience building and maintaining backend APIs, including design, implementation, evolution, and maintenance

- Familiarity with TypeScript, or similar modern strongly-typed language

- Proficiency using a variety of database technologies, both relational and non-relational

- Strong understanding and familiarity with CI/CD pipelines and automated tests

- An ability to work in service-based architectures as well as well-factored Rails monolith applications

- Highly independent and able to effectively self-organize and prioritize work

- The ability to write clean code, and the discipline to write effective automated tests to deliver high-quality system improvements

- An ability to effectively break down larger bodies of work for delivery as a series of small, self-contained changes to the system

- Excellent spoken and written communication skills

- BS/MS degree in Computer Science, Engineering, or equivalent years of professional working experience

Bonus Points

- Experience with NodeJS and React

- Experience in the retail and/or fuel & convenience industries

- Experience working in distributed teams

- Experience with Nest.js and/or GraphQL

Responsibilities:

- Collaborate closely with other Engineers, design and implement new functionality based on product objectives and requirements.

- Work with the broader product engineering team to plan and coordinate feature and functionality improvements, as well as resolve bugs and execute technical enhancements, that cross-cut large parts of our platform.

- Work to continually learn, improve technology skills, expand knowledge of the our platform technologies, and gain increasing versatility across the breadth of our platform systems.

- Expand APIs and business logic, and as needed write or revise customer-facing API documentation.

- Work with our infrastructure team to enable and enhance highly-available, performant, and well-instrumented backend applications and services that run in our customer environments at substantial scale.

- Support operations and infrastructure teams for issue resolution on relevant applications or services running in production environments.

PAR Retail Offers:

- Long-term employment;

- Competitive compensation with regular performance-based salary and career development reviews;

- Paid vacations and sick leaves;

- Flexible working hours;

- A unique and friendly environment where everyone can explore and learn new technologies.

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of passionate professionals working with cutting-edge technologies. With us, you'll find a creative approach to complex challenges, efficient project management, and a culture of continuous growth.
 

Requirements:

- Basic to intermediate knowledge of HTML/CSS, JavaScript, and TypeScript
- Familiarity with or hands-on experience in Node.js using Express.js and/or Nest.js frameworks
- Understanding of networking principles: RESTful API design and HTTP/HTTPS protocols
- Familiarity with GraphQL APIs
- Basic understanding of databases: MongoDB, Redis, MySQL, PostgreSQL
- Eagerness to learn ORM tools such as Mongoose, Prisma.js, TypeORM, and Sequelize
- Familiarity with Git version control and GitHub in collaborative environments

What We Offer

- Flexible working hours
- Official employment with a competitive salary based on your experience and skills
- Open positions from Trainee to Middle — grow with us
- English language courses to support your professional development
- Modern office with high-quality equipment and a comfortable workspace
- Friendly and supportive team that encourages both professional and personal growth
- The opportunity to work on exciting and innovative projects

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- knowledge JavaScript/TypeScript
- еxperience in developing on React.js;
- knowledge of Next.js would be an advantage

- familiarity with Redux/React Redux

- proficient in using Git.
- English level: B1 or higher.
 

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies. 

We are looking for a Marketing Manager to join our team!

Requirements

• 2+ years as a creative marketer/creative producer/senior SMM/Marketing manager/creative strategist;
• Experience with 360 campaigns (digital + social media + influencer + offline/events/merch);
• Experience in product or performance-oriented teams;
• Ability to generate ideas for specific tasks;
• Experience developing creative concepts for a wide range of tasks, special projects, influencer integrations, PR campaigns;
• Well-versed in: understanding trends in social media, YouTube, merch, and events;
• Ability to find and adapt refs to the brand;
• Experience setting tasks for design (static / motion), video production, events/special projects;
• Ability to write clear briefs and specifications;
• Understanding of the VP and merch production pipeline (deadlines, stages, limitations);
• Understanding how creative influences: CTR, ER, retention/engagement;
• Ability to interpret campaign results and draw conclusions;
• Basic understanding of performance marketing;
• Experience or understanding of merch/brand material development;
• Sense of trends in visuals, fashion/pop culture.

Responsibilities

• Collaboration with marketing, SMM, digital, production, events, and the merch department;
• Primary focus: collaboration with design, events, and merch;
• Participation in cross-functional brainstorming sessions (stand concepts, merch concepts, creative development for video production);
• Participation in developing creative concepts for special projects and PR campaigns;
• Participation in developing campaigns for influencers and YouTube channels;
• Generating creative ideas for marketing campaigns;
• Participation in developing creative concepts (360);
• Proposing and defending creative solutions aimed at increasing key metrics (CTR, ER, etc.);
• Searching for and adapting trends and references to brand guidelines;
• Responsibility for the visual and creative content of the brand across all channels;
• Formulating and setting design objectives (static, motion, special projects);
• Preparing briefs (goals, target audience, messages, formats, references) in collaboration with the project's Marketing Manager;
• Preparing technical specifications for the design, production, event, and merch teams;
• Monitoring the deadlines and quality of creative tasks;
• Participating in developing merch ideas (clothing, accessories, event materials);
• Searching for visual solutions and trends for merch;
• Communication with the merch department + overseeing the creative side of merch production;
• Monitoring merch compliance with brand style and objectives;
• Analyzing the effectiveness of campaigns, drops, and past events;
• Drawing conclusions and recommendations;
• Optimizing creative solutions and special projects based on data and retrospective analysis.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Trinetix is looking for a proactive and technically skilled Backbone Build Engineer.

Join our team and work with Arelion, one of the world's leading Tier-1 Internet providers, operating one of the largest and most reliable global IP backbone networks. With more than 30 years of experience and connectivity spanning over 100 countries, Arelion delivers mission-critical network services to telecom operators, hyperscalers, cloud providers, content platforms, and global enterprises.

This is a unique opportunity to contribute to the backbone infrastructure that powers the Internet while growing your career in an international, fast-paced engineering environment.

In this role, you will play a key part in delivering critical backbone infrastructure projects, including data center migrations, fiber deployments, and capacity upgrades. Working within a fast-paced, multivendor ecosystem, you will manage supplier relationships and help ensure the timely and successful delivery of services. 

Core Responsibilities 

• Lead and execute data center and customer circuit migrations. 
• Coordinate with third-party providers to install new fiber and deliver services (e.g., tails, cross-connects). 
• Work closely with field technicians to verify fiber patching and physical connectivity. 
• Validate fiber connections and troubleshoot issues related to DWDM backbone link onboarding. 
• Manage escalations and drive resolution for high-impact infrastructure issues. 
• Ensure timely and quality delivery of backbone orders by staying on top of supplier commitments. 
• Perform network configuration and troubleshooting using CLI across various network operating systems (Cisco IOS, Junos, Arista EOS). 

Requirements 

• Solid experience in network infrastructure projects, especially data center migrations and fiber installations. 
• Hands-on experience with CLI in a multivendor environment (Cisco IOS, Junos, Arista EOS). 
• Familiarity with DWDM systems for verification and troubleshooting of fiber connectivity. 
• Proven ability to manage suppliers and coordinate service delivery (e.g., fiber, tails, cross-connects). 
• Strong understanding of network protocols and configurations. 
• Excellent problem-solving skills and ability to work under pressure. 
• Effective communication and coordination skills across internal teams and external partners. 

Nice-to-haves 

• Certifications such as CCNA or equivalent (not mandatory but appreciated). 
• Experience with other network technologies and equipment. 
• Familiarity with project management tools and methodologies. 

What we offer

• Continuous learning and career growth opportunities 
• Professional training and English language classes   
• Flexible working hours 
• Inclusive and supportive culture 

We are looking for an experienced and highly motivated Product Manager to join our team. You will play a crucial role in shaping the direction and success of our products by identifying the needs of our target audience and developing innovative solutions to meet those needs.

HOW YOU WILL MAKE AN IMPACT:

Develop and own product vision and strategy aligned with business objectives.
Create and maintain a comprehensive product roadmap with clear prioritization, milestones, and delivery timelines.
Lead end-to-end brand and product launches from concept to go-live, ensuring smooth market entry and operational readiness.
Coordinate cross-functional teams including development, design, marketing, retention, and customer support; define tasks, review deliverables, and control deadlines.
Monitor and ensure high product quality across all user touchpoints, collaborating with related teams to deliver an excellent user experience.
Conduct market and competitor research, analyze player behavior and needs, and collect feedback from customer support to define product requirements.
Design, configure, and manage bonus mechanics and loyalty programs aimed at increasing retention and player lifetime value (LTV).
Track and analyze product performance metrics, assess feature effectiveness, and drive continuous improvements using data-driven insights.
Monitor competitors’ products, unique selling propositions (USPs), bonus strategies, and features to identify market opportunities and maintain competitive advantage.
Use CMS platforms for content management, product configuration, and operational updates to ensure smooth platform functionality.
Manage the full product lifecycle from ideation through launch and ongoing support, including resource planning, risk management, and timely delivery.

WHAT WILL HELP YOU SUCCEED IN THE ROLE:

At least 3 years of experience in product gambling companies;
English at the intermediate level and above;
Experience with online casino platforms;
Understanding the regulation of markets and peculiarities of licenses will be a plus;
Deep understanding of casino products, product metrics, bonus systems, and loyalty programs;
Experience in creating tournaments and promotional companies.

HOW WE WILL KEEP YOU SMILING:

Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
Unlimited vacation days and paid sick leave—because your rest matters.
A competitive compensation that truly reflects your skills and expertise.
Employee referral bonus and gifts to celebrate your special occasions.
50% financial support for learning expenses to supercharge your professional growth!
A positive atmosphere where you always feel respected and truly belong.
Inspirational team-building activities that turn colleagues into best friends.
Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
Co-working space reimbursement to save your nerves from always working from home :)

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Our client develops a large-scale mission-critical digital platform for enterprise logistics and e-commerce fulfillment. It orchestrates dispatch, routing, and real-time tracking across multiple fleet types (owned, third-party, crowdsourced, autonomous) and integrates with upstream order and supply systems. 

The platform processes millions of transactions annually for global brands and leverages modern cloud technologies, distributed systems, and AI-driven decision-making to ensure high performance, scalability, and reliability.

About the Role:

As an Application Support Engineer, you will be responsible for investigating and resolving technical and product-related issues for enterprise international customers, owning case resolution from initial report through root cause analysis and functional validation.

You’ll collaborate with Customer Success, Product Specialists, and Engineering teams to troubleshoot incidents in web and mobile applications, REST APIs, and backend services, perform root cause analysis and continuously improve platform reliability within a fast-paced production environment.

This role offers ownership of incident management processes, opportunities to improve support workflows, and direct impact on product stability and customer satisfaction.
You will operate within a shift-based schedule (including nights and weekends) across a fully remote setup.

Key Responsibilities:

• Respond to and resolve L2/L3 application support requests from enterprise customers via ticketing system.
• Perform deep investigations and root cause analysis using SQL queries, log files, and debugging tools.
• Validate reported issues through functional testing and confirm fixes across web and mobile platforms.
• Manage incident lifecycle: prioritize cases, coordinate communications, and escalate critical bugs to R&D.
• Provide clear, timely updates and technical guidance to both technical and non-technical end users.
• Monitor customer usage and system performance to proactively identify and address potential issues.
• Assist in onboarding customers by explaining configuration options and relevant product features.
• Document troubleshooting steps, known issues, and best practices for internal knowledge bases and customer-facing materials.
• Contribute to continuous improvement of support processes, tools, and training programs.
• Operate on a rotating shift schedule, covering nights and weekends as part of a support team.

Required Competence and Skills:

• Minimum 3 years of L2 or L3 application support experience in a high-availability environment.
• Intermediate proficiency in SQL for querying relational databases and analyzing data issues.
• Hands-on experience debugging and integrating with RESTful APIs, including request/response analysis.
• Technical support experience with both web and mobile platforms in enterprise software contexts.
• Strong English communication skills, both written and verbal, for customer-facing interactions.
• Ability to work effectively under pressure and manage multiple concurrent priorities.
• Fully remote location within Ukraine, with reliable internet, backup power, and ability to work shifts.

Nice to Have:

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.

ZentixSoft is looking for a Senior Laravel / Vue.js Engineer 🐘⚡

Note: This is a Full-Time Outstaffing role for a 6-month fixed-term engagement (supporting a product stream while the Lead Developer is on parental leave). 

You will work autonomously alongside a strong engineering team, contributing directly to an Active Diagnostics platform for social housing repair workflows.
 

💡 Why ZentixSoft? 
💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
⚖️ Work-Life Balance: Sustainable workflows with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 
🎁 Gifts & Culture: Corporate gifts for holidays, birthdays, and a true team atmosphere where your voice always matters.
 

If you are a self-sufficient, proactive engineer who leverage AI tools daily, here is what our perfect match looks like:

1️⃣ Engineering Experience: 5+ years of commercial experience with PHP & Laravel, plus 1+ year of hands-on experience with Vue.js (in recent projects). 
2️⃣ Tech Stack & Quality: Experience with PHPStan, PHPUnit, Docker, AWS, and Kubernetes environments. 
3️⃣ AI-Assisted Development: Proficiency and daily usage of AI tools to accelerate coding, debugging, and feature implementation. 
4️⃣ Location (Must-Have): Candidate MUST be physically located in a GDPR-compliant country (corporate hardware will be delivered directly to you). 
5️⃣ Communication & Soft Skills: English level B2+ or higher with strong proactive communication skills for daily Agile syncs.

Project Details: 
📍 Location: GDPR-compliant countries ONLY (EU/EEA). 
⏳ Duration: 6-month fixed contract (Full-time). 
🚀 Start: Immediate (must start before September).

Please share your CV, current location, and earliest availability.