Senior Payments Onboarding Manager (opening MIDs accounts)

From merchant onboarding to bank integrations, from PSP partnerships to payment infrastructure - this is where fintech operations meet global payments.

Within our holding, we are launching a new payment company focused on iGaming and other high-risk industries.

While the payment company is new, it is backed by an established international ecosystem with experienced teams across Hong Kong, Dubai, and Europe. Our holding combines expertise in payments, financial services, compliance, and international business operations, providing the resources, stability, and network needed to scale globally from day one.

We are now building the core Operations & Onboarding function and are looking for a Senior Payments Onboarding & Operations Manager,who can not only manage complex banking and PSP onboarding but also design scalable operational processes that will become the foundation of our future team.

Your Mission

Build and lead the onboarding function for our payment infrastructure.

You will become the owner of all onboarding activities with banks, EMIs, acquirers, PSPs, and payment providers - ensuring that every new partner is successfully integrated into our ecosystem.

What You Will Do

Banking & PSP Partnerships

• Identify and establish partnerships with banks, EMIs, acquiring partners, and PSPs.
• Evaluate payment providers and payment solutions suitable for merchant needs.
• Build long-term relationships with payment partners across multiple jurisdictions.
• Support expansion of the company’s payment infrastructure across new markets.

End-to-End Onboarding Management

• Own the complete onboarding process from the first request to final activation.
• Prepare, review, and submit onboarding applications and supporting documentation.
• Manage onboarding pipelines and ensure timely delivery of every onboarding milestone.
• Drive multiple onboarding projects simultaneously while maintaining operational excellence.

Documentation & Due Diligence

• Prepare and structure full KYC / AML / Due Diligence documentation packages
•  Coordinate requests related to UBO structures, corporate ownership, source of funds, licensing, compliance documentation, and operational questionnaires.
• Ensure documentation is accurate, consistent, and aligned with banking requirements.

Process Development & Operational Excellence

• Design and optimize onboarding workflows from scratch.
• Build SOPs, onboarding checklists, templates, and internal documentation.
• Establish cross-functional processes between Compliance, Finance, Legal, Operations, Product, and Business Development.
• Improve onboarding efficiency, transparency, and scalability.

Payment Infrastructure Coordination

• Coordinate the setup of operational accounts, merchant accounts, acquiring facilities, MIDs, and payment processing infrastructure.
• Support implementation of new payment methods and acquiring channels.
• Ensure smooth collaboration between external partners and internal operational teams.
• Monitor onboarding status, resolve bottlenecks, and proactively drive partner activation.

Ideal Candidate Profile

Experience:

• Proven bank / EMI onboarding experience for fintech, PSP, or payment companies.

Background:

• Experience with high-risk verticals (iGaming, betting, forex, crypto, gambling) is a strong advantage.
• Existing network of payment providers, local banks, and infrastructure partners in the region.

Skills:

• Strong business development and partnership-building skills.
• Excellent project coordination and operational mindset.
• Ability to manage multiple stakeholders and deadlines.
• Detail-oriented and highly organized.

Languages:

• English (C1) required.

Why Us?

• Real opportunity to grow into the Head of your Department and build your own team.
• High level of ownership, autonomy, and influence on strategic decisions.
• Direct collaboration with founders and senior leadership.
• Fast decision-making with no corporate bureaucracy.
• International environment with offices across Hong Kong, Dubai, and Europe.
• Fully remote full-time position.
• Competitive compensation package.
• Paid vacation and sick leave.

This role is for builders.

If you're looking for ownership instead of routine, this is the role.