Jobs at Djinni

About the Role:
 

We're a fast-growing DTC supplement brand spending six-figures daily on paid media and scaling aggressively. We're looking for a Head of Paid (Meta Ads) / Senior Media Buyer who lives and breathes paid social — someone who can own our paid media operation end-to-end, manage significant ad spend across Meta and emerging platforms, and help build the systems and team that take us to the next level.

This is not an entry-level role. You'll be making real decisions that directly impact revenue, leading junior buyers, and working closely with our creative team to turn concepts into rocket campaigns.

What You'll Own:

Media Buying & Performance

— Manage and optimize 6-figure+ monthly ad spend, primarily on Meta (Facebook & Instagram)

— Launch, test, and scale campaigns across Snapchat and TikTok as we expand our platform presence

— Own key performance metrics: ROAS, CPA, CPM, CTR, and LTV

— Identify what's winning, kill what's not, and scale winning structures fast

— Test and iterate on campaign structures — including budget types, bidding strategies,

audience segmentation, and funnel stages

Scaling & Strategy

— Build and test new campaign structures (CBO, ABO, broad vs. interest, retargeting, etc.)

— Develop platform expansion playbooks for Snapchat and TikTok from early testing

through scale

— Stay ahead of algorithm changes, platform updates, and industry shifts

— Translate performance data into clear strategy adjustments

Team Leadership

 — Manage and mentor junior media buyers — reviewing their work, providing feedback, and developing their skills

— Set performance standards, SOPs, and testing frameworks for the team

— Escalate issues and surface opportunities to leadership proactively

Creative Collaboration

— Work directly with the creative team to communicate what the data is showing — what hooks are working, what angles are converting, what needs to be tested next

— Provide clear, actionable creative briefs based on performance insights

— Bridge the gap between creative output and paid media execution

Who You Are:
 

This role isn't just about skills — it's about the right person. We're looking for someone who is:
 

— Hungry and ownership-minded. You treat the brand's budget like it's your own money. You're not waiting to be told what to test — you're already three steps ahead.

— A natural leader. You lift junior buyers up. You share what you know, set the standard, and make the team better.

— Direct and clear. You communicate performance data to creatives and leadership in plain language. No fluff, no excuses — just what's happening and what you're doing about it.

— Obsessed with winning. You follow ads like a sport. You know what's running in the industry, what angles are converting, and what the top brands are doing — before anyone tells you.

Qualifications

— 1+ year of hands-on paid social experience with a strong, proven Meta track record

— You've personally managed $1M+/month in ad spend — not assisted, not supported — you owned it

— Deep understanding of Meta's ad ecosystem — Ads Manager, pixel setup, attribution

windows, and the algorithm

— Proven experience with direct response brands — supplements, health & wellness, or

similarly aggressive DTC verticals where creative angles, compliance awareness, and

funnel performance are everything

— Comfortable with TikTok Ads Manager and/or Snapchat Ads — or genuinely eager to

own these platforms and build the playbook from the ground up

— Data-driven mindset: you make decisions based on numbers, not gut feelings alone

— Experience running or scaling info products, DR supplement, or high-volume DTC

brands is a strong plus

Compensation:

— Base Salary: We pay competitively — and we mean it. Base salary for this role can reach 5 figures monthly easily depending on your experience and what you bring to the table. If you're currently paid somewhere else, we will outcompete your current offer.

— Performance Bonuses: Tied directly to CAC, revenue milestones, and platform KPIs. The better the brand performs, the bigger your bonus.

— Revenue Share: As the brand scales, senior team members participate in the upside. More revenue = more for you. This isn't capped — we scale together.

We're not looking for someone to collect a paycheck. We're looking for someone who wants to build something and get paid like it.

Why Join Us:
 

— High-autonomy role with real ownership over results

— Work directly with brand leadership and 8-9 figure e-commerce mentors

— Scaling brand with the infrastructure, creative capacity, and budget to grow fast

— You will be treated as a partner — your growth is tied directly to ours

— Performance is rewarded — the better you do, the more you earn — with no ceiling

To apply, send your resume, a brief overview of ad accounts you've personally managed (spend levels, platforms, results), and any relevant case studies or wins.

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audience.

Now, we are expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen.

So, we are looking for an Android Developer to join our engineering team. You will be involved in building a scalable Android application, using up-to-date technologies and best engineering practices

In this role you will
 

• Develop and maintain a high-performance Android application using modern development approaches
• Write clean, testable, and maintainable code
• Participate in technical decision-making and contribute to building scalable application architecture
• Work on improving user experience and key product metrics
• Collaborate with cross-functional teams (Android, backend, design, product) during ideation, design, and feature development
• Take part in code reviews and share best engineering practices within the team

 It’s all about you

• 2+ years of experience in native Android development
• Strong practical experience with Kotlin
• Hands-on experience with Coroutines and Flow
• Strong proficiency in Jetpack Compose
• Experience working with multi-module projects
• Deep understanding of the Android SDK
• Solid knowledge of SOLID principles, Clean Architecture, and MVI/MVVM patterns
• Strong focus on writing high-quality, clean, and testable code
• Experience with Dagger 2 / Hilt
• Practical experience with third-party libraries such as Room, Retrofit, OkHttp, Glide, etc.
• Intermediate English or higher

Would be a plus
 

• Strong interest in modern software development trends
• Experience with CI/CD pipelines
• Knowledge of mobile application performance optimization techniques

What we offer

• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools

• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring process

• Intro call
• Technical interview
• Final interview 
• Reference check
• Offer

About the Role

We are looking for an experienced Voice AI Agents Engineer who will be responsible for building, testing, and improving AI voice agents used in our products and internal tools.

This role focuses specifically on the development of Voice AI agents — systems that can understand speech, process user intent, and respond naturally using modern AI models.

You will work closely with the product and engineering teams to design reliable and scalable voice interactions, experiment with new technologies, and continuously improve the performance of our AI agents.

Responsibilities

• Design, build and maintain Voice AI agents
• Develop pipelines for speech-to-text, LLM processing, and text-to-speech
• Test and improve conversation flows and voice interaction quality
• Integrate voice agents with internal systems, APIs, and business tools
• Monitor performance and optimize response quality, latency, and reliability
• Experiment with new AI models and voice technologies
• Work closely with product managers and developers to ship AI-driven features

Requirements

• 1.5+ years of hands-on experience building Voice AI agents
• Strong experience with LLMs and AI agent architectures
• Experience working with speech-to-text and text-to-speech systems
• Solid programming skills (Python or Node.js)
• Experience integrating AI systems with APIs and external services
• Understanding of conversational AI design and dialogue systems
• Ability to independently design and implement AI-driven solutions

Nice to Have

• Experience with telephony or real-time voice systems
• Experience with frameworks for building AI agents
• Experience with prompt engineering and evaluation pipelines
• Experience with cloud platforms (AWS, GCP, or similar)

What we offer

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

Evestar is a fast-growing marketing agency with a team of 60+ professionals. We are recognized as one of the leaders in digital marketing in Florida and continue to scale internationally. We are currently looking for a strong Recruiter / Talent Acquisition Specialist for a long-term opportunity within our dynamic and growing team.

Key Responsibilities:

• Source and actively headhunt top talent across North America, South America, Europe, and Asia
• Manage hiring for roles across different functions and levels (content creators, managers, designers, developers, copywriters, marketing managers)
• Strong talent assessment skills, with the ability to identify a candidate’s true potential, role fit, and likelihood of long-term success beyond what is written on a resume
• Build and execute effective sourcing strategies for different markets, roles, and hiring priorities
• Support candidates throughout the full hiring journey, including onboarding, team integration, and follow-up during the first months of employment
• Contribute to strengthening Evestar’s employer brand and external positioning in the talent market
• Monitor hiring quality, candidate feedback, and the overall effectiveness of the recruitment process

Requirements:

• Proven track record of successfully hiring high-performing / top-tier specialists
• Strong experience in international recruiting and direct headhunting
• Fluent English (Advanced / Advanced Plus), with the ability to communicate confidently with both candidates and team members
• Strong communication skills, initiative, independence, self-organization, and a proactive approach

Nice to Have:

• Basic understanding of digital marketing
• Previous experience hiring for agencies, e-commerce businesses, or digital teams

NuxGame is a dynamic IT company delivering top-tier software solutions for the iGaming industry. We empower operators of all sizes to expand into new markets, strengthen their existing brands, and achieve ambitious business goals.

We are looking for a DevOps TL to join our team. If you are passionate about building resilient infrastructure, leading talented engineers, and ensuring high availability for high-load systems, this is the place for you.

Tech Stack: AWS, Kubernetes, Terraform, Helm, GitHub Actions, VictoriaMetrics, Grafana, New Relic, Aurora, Redis, Cloudflare, Python/Bash.

Your Responsibilities:

You will be responsible for the reliability and scalability of our platform infrastructure, leading the team towards operational excellence.

• Team Leadership: Lead, mentor, and grow the DevOps team. Set technical priorities, optimize delivery workflows (hiring, performance reviews), and foster a culture of engineering excellence.
• Infrastructure as Code: Design and maintain scalable, multi-account AWS infrastructure using Terraform and Helm. Drive the adoption of GitOps practices for consistent environment management.
• Kubernetes Orchestration: Lead the development and support of high-availability EKS clusters, focusing on autoscaling, networking (CNI/Service Mesh), and resource optimization.
• Operational Excellence: Support continuous delivery through optimized CI/CD pipelines. Ensure 99.9%+ availability via robust monitoring, incident response protocols, and proactive system performance tuning.
• Security & Compliance: Strengthen security controls across the platform. Implement Zero-Trust principles, manage IAM/Secrets, and oversee Cloudflare security services (WAF, DDoS protection).
• Database Operations: Ensure reliability of stateful services (MySQL/Aurora, Redis), automating backups, failover strategies, and performance tuning.
• Cross-Functional Collaboration: Partner with Backend, Product, and QA teams to align infrastructure roadmap with business goals and eliminate bottlenecks in the development lifecycle.

What we expect from you:

• Experience: 5+ years in a DevOps role with 2+ years in a leadership position (managing team workflows, mentoring, reporting).
• AWS Expertise: Deep understanding of AWS ecosystem (multi-account organizations, advanced networking, security best practices, and cost optimization).
• Kubernetes Mastery: Advanced experience with EKS (HA networking, PodDisruptionBudgets, NodeGroups, Service Mesh, Cilium/eBPF).
• IaC & GitOps: Strong proficiency with Terraform (multi-environment modules) and GitOps tools (FluxCD or ArgoCD).
• CI/CD Strategies: Experience designing secure, scalable deployment pipelines (GitHub Actions, Jenkins) for PHP and Go applications.
• Observability: Expert knowledge of monitoring stacks (Prometheus, Grafana, Alertmanager, New Relic, Sentry) and experience designing custom metrics/alerts strategies.
• Security Fundamentals: Strong grasp of network segmentation, SSL/TLS, Secrets Management (AWS Secrets Manager/External Secrets Operator), and compliance basics.
• Automation: Proficiency in Python or Bash for creating operational tooling and automation scripts.

It will be a plus:

• Architecture: Experience with Multi-Region and Multi-Cloud architectures, cross-cluster networking, and disaster recovery strategies.
• Streaming Data: Experience with Kafka/MSK or other event streaming systems.
• Compliance: Experience with PCI DSS or equivalent compliance frameworks.
• Performance: Deep understanding of Linux internals and advanced caching strategies (Redis, Cloudflare, S3 tiering).
• Cost Management: Strong background in FinOps and cost optimization techniques across cloud providers.

About us:

BetterMe —a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

About the role:

We are seeking a Backend Engineer skilled in PHP and JavaScript, experienced in frontend development using React and Vue, to join our team.
In this role, you will focus on developing new product features, enhancing existing applications, and ensuring the reliability and scalability of our backend systems. You will work with a modern tech stack and play a key part in our ongoing transition from a monolithic architecture to microservices.

Your impact:
 

• Implement backend features from conception through to deployment, ensuring they meet strategic business objectives.
• Design and develop admin panels and UI components using React, Vue, and JavaScript, dedicating approximately 20% of your time to frontend tasks, and leverage AI-assisted tools to accelerate development where appropriate.
• Write clean, secure, testable, scalable and well-documented product or system code.
• Actively participate in multiple aspects of the SDLC, including planning, development, testing, and deployment.
• Work closely with product, client, and other cross-functional teams to deliver high-quality features and resolve integration issues.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to backend architecture decisions, including the transition from monolith to microservices.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
   

About you:
 

• 2+ years of experience in backend development in total.
• Experience with PHP 8.0+ with OOP skills, using frameworks like Symfony or Laravel.
• Motivation to work with both PHP and Frontend (~ 80% PHP / 20 JavaScript % for now).
• Experience in frontend development with JavaScript frameworks/libraries such as React or Vue, and familiarity with jQuery for legacy projects.
• Ability to independently develop admin panels and UI components, and leverage AI-assisted tools to accelerate frontend tasks.
• Experience with relational databases — MySQL and/or PostgreSQL.
• Experience with in-memory storage and caching (e.g., Redis, AWS Elastiсache, etc.).
• Experience with Linux environments, CI/CD pipelines, Docker containers, and background job processing.
• Experience with asynchronous communication via tools like RabbitMQ, Apache Kafka, or Amazon SQS.
• Hands-on experience with microservices architecture (communication, patterns, development process) and developing REST APIs.
• Practical understanding of software design principles and best practices (SOLID, design patterns, 12-Factor App methodology).
• Ability to write and maintain unit tests (e.g., using PHPUnit) and ensure high code coverage for new code.
• Fast learner with a strong desire to continually acquire new knowledge, and excellent problem-solving skills.
   

Would be a plus:
 

• Experience with distributed systems and high-load services.
• Experience with cloud and container orchestration tools: AWS services.
• Kubernetes/Helm, and service mesh technologies like Istio.
• Experience with search engine technologies (e.g., Elasticsearch, OpenSearch, or Apache Solr).
• Familiarity with Clean Architecture software design philosophy or DDD.
• Ability to document requirements and create architectural diagrams (using PlantUML or Mermaid).
• Excellent communication and collaboration skills. Proactive approach to identifying and solving complex problems.
   

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

Find more about us on social media platforms: Instagram, LinkedIn.

Job Description

Required:

• Good knowledge of testing theory (test types, test cases, bug reports etc.)
• Basic knowledge of hardware
• Attention to detail, patience, and investigation skills
• At least intermediate English level
• Fast learner with strong problem-solving skills

Preferred:

• Basic knowledge of Python
• Technical writing

Job Responsibilities

Manual testing of streaming devices' firmware on different platforms
Creating bug reports
Creating and updating test documentation

Department/Project Description

Our Customer is one of the largest companies in the home entertainment consumer electronics market, striving to provide its clients with high-quality products and services.

The main project goal is to ensure the high quality of firmware releases on various streaming platforms (STBs, Smart TVs, sound devices) by conducting testing on real equipment in different combinations and setups. The project includes manual and automated testing.

Bookimed is the #1 medical tourism platform since 2014. Our mission is to make advanced medical solutions accessible to everyone: 1,511 clinics, 58 medical coordinators, 6,356 reviews, and 24/7 support.

We are looking for an energetic Sales Manager who is ready to manage the full sales cycle, achieve KPIs, and earn based on results. Medical education is not required — strong communication skills, sales mindset, and result orientation matter most.

Responsibilities:

• Achieve monthly sales targets and financial KPIs.
• Manage the full client journey — from the first inquiry to deal closure.
• Communicate with clients via chat, phone, and email.
• Work with a CRM system: process leads and keep client profiles up to date.
• Collaborate closely with the team and Team Lead to maximize results.

We expect:

• Experience in sales is preferable, but not obligatory.
• English B2 or higher.
• Experience working with CRM systems.
• Strong communication and negotiation skills.
• Empathy and the ability to work with different client types, including emotional or challenging ones.
• Proactivity, strong result orientation, and motivation to grow financially and professionally.
• Flexibility to contact clients outside standard working hours when needed.

Nice to have:

• Other languages like Spanish, French, and German.
• Medical background.

We offer:

• Fixed salary starting from 500 USD + bonus system — uncapped income.
• Remote work with a flexible schedule.
• Work with hot leads only.
• Structured onboarding and ongoing support from a Team Lead and the team.
• Clear opportunities for professional and financial growth.

If you’re ready to sell, achieve results, and earn based on your performance, Bookimed is waiting for you!

About Akvelon

🌎Akvelon is an American company with offices in Seattle, Mexico, Ukraine, Poland, and Serbia. Our company is an official vendor of Microsoft and Google. Our clients also include Amazon, Evernote, Intel, HP, Reddit, Pinterest, AT&T, T-Mobile, Starbucks, and LinkedIn. To work with Akvelon means to be connected with the best and brightest engineering teams from around the globe and working with an actual technology stack building Enterprise, CRM, LOB, Cloud, AI and Machine Learning, Cross-Platform, Mobile, and other types of applications customized to client’s needs and processes.

We are seeking a dynamic and results-oriented Recruitment Researcher to join our team. The ideal candidate will possess exceptional communication and negotiation skills, coupled with a strong ability to work collaboratively within a team. As a Recruitment Researcher, you will be responsible for identifying and attracting top talent, conducting thorough candidate assessments, and supporting the full recruitment lifecycle. Your proactive approach and dedication to achieving results will be key to your success in this role. If you are passionate about recruitment and thrive in a fast-changing environment, we want to hear from you.

Requirements:

🔸1+ year of experience in IT researching/sourcing;
🔸General understanding of technologies in the IT Industry;
🔸Knowledge of X-ray, Boolean search, job boards, LinkedIn search, GitHub, Stack Overflow;
🔸English level — Intermediate and higher;
🔸Strong communication and negotiation skills;
🔸Results-oriented mindset, with a proven ability to set and achieve recruitment targets and deliver high-quality candidates in a timely manner.

Responsibilities:

🔸Search for candidates via LinkedIn and other resources;
🔸Drawing up CVs of candidates in a corporate format;
🔸Process responses from the corporate website, DOU and other resources;
🔸Working with different recruitment tools;
🔸Work closely with the Recruitment team to determine hiring needs and priorities.
 

Working Conditions and Benefits

🔸Paid vacation and sick leave (without requiring a sickness list);
🔸Official state holidays — 11 days considered public holidays;
🔸Opportunities for professional growth through challenging projects and the possibility to switch roles, master new technologies, and improve skills with company support;
🔸Flexible working schedule: 8 hours per day, 40 hours per week;
🔸Personal Career Development Plan (CDP);
🔸Employee support program (Discounts, Care, Health, Legal compensation);
🔸Paid external training, conferences, and professional certification aligned with the company’s business goals;
🔸Internal workshops and seminars;
🔸Corporate library (paper and e-books) and internal English classes.

If you are a motivated and talented Recruitment Researcher seeking a challenging opportunity with a global technology company, this position is perfect for you.

Bookimed No. 1 Platform of Medical Tourism since 2014. Our mission is to provide access to advanced medical solutions for everyone: 1511 clinics, 58 medical coordinators, 6356 reviews, and the best service with 24/7 care and support.

We invite you to work as a Sales Representative at Bookimed.

Responsibilities:

• Processing of incoming requests from patients seeking treatment abroad.
• Communicate and interact with patients through various channels (chat/phone/email).

• Working with the CRM system: filling in patient requests to create patient profiles.

   

Mandatory skills:

• English B2 and higher.
• Previous experience in sales.
• Experience with the CRM system.
• Strong communication skills.
• Willingness to communicate with patients outside of working hours.
• Proactivity, a desire to develop both financially and professionally.

Nice to have:

• Medical education/experience/practice.
• Spanish|French B2 and higher.

Benefits:

• Fixed-rate + bonus system, so your earnings are unlimited 🚀
• Remote work with the US timezone.
• Work only with «hot» leads/patients.
• Paid annual leave and sick leave.
• Compensation package.
• Work in a friendly atmosphere within the sales team.
• Onboarding and probation period with constant support from the Manager and Team Lead.

If you are open to new things, goal-oriented, and ready to support and be responsible for our mission to help people worldwide, welcome to Bookimed!

About the Role:
 

You're responsible for one thing: making sure this brand grows. You sit at the top of our growth operation and you manage the people and systems that drive acquisition, conversion, and retention. If numbers are moving in the right direction, that's on you. If they're not, that's on you too.

What You'll Be Managing:
 

— Media buyers and paid acquisition performance

— Creative directors and the content coming out of the team

— Acquisition strategy across all active and new channels

— Landing page testing and conversion optimization

— Email and SMS — making sure flows, campaigns, and sequences are running and

performing

— AOV — finding every opportunity to increase it

— Retention strategy — keeping customers coming back

Who You Are:
 

— You've done this before at a DTC brand and you have real results to show for it

— You know direct response marketing — supplements or similar aggressive verticals is a

strong plus

— You manage people well and you hold the team to a standard

— You're data-driven but you move fast — you don't wait for perfect information

— You communicate clearly and you're comfortable reporting directly to the CEO

Compensation:
 

We don't care what you're currently making — we'll beat it. That's not a negotiation tactic; it's just how we operate with senior hires.

— Base Salary: Starts at five figures monthly

— Performance Bonuses: Tied directly to growth metrics, with a percentage-based

structure tied to brand performance

— Long-Term Equity Partnership: For the right person, there is a path to an equity stake

in the brand

— Our expectation is that within the first 3–6 months, your total compensation is tracking

toward six figures monthly

Why Join Us:
 

You'll be surrounded by killers — a high-performance team, world-class media buyers, and mentors who have built brands to 8 and 9 figures. This is not a corporate job. It's a seat at the table in a brand that is moving fast and paying well for people who can keep up.

To apply, tell us about a DTC brand you helped grow — what your role was, what you did, and the numbers behind it.

WOW24-7 is looking for an experienced Onboarding Manager (Head of Onboarding) to own and lead the entire onboarding lifecycle for new client projects.
This role is responsible for ensuring smooth project launches from contract signing to go-live, aligning Sales → Onboarding → Operations processes, and building structured, scalable onboarding standards.
The Onboarding Manager will manage both the Onboarding Specialist and Trainer, ensuring that documentation, CRM setup, knowledge bases, and training processes are consistent, high-quality, and aligned with operational expectations.
This is a strategic and operational leadership role focused on governance, stakeholder alignment, readiness control, and continuous improvement.

Requirements:

✔️3-5+ years of experience in customer support operations, onboarding, implementation, or BPO environment
✔️Proven experience managing onboarding projects end-to-end
✔️Experience managing or mentoring team members
✔️Strong organizational and coordination skills
✔️Experience creating documentation, knowledge bases, and structured processes
✔️Experience working with CRMs / helpdesks (Zendesk, Gorgias, Intercom, HubSpot, etc.)
✔️Strong stakeholder management skills (internal & client-facing)
✔️Confident written and spoken English (C1+)
✔️Ability to manage multiple projects simultaneously
✔️Strong analytical and structured thinking
✔️Proactive mindset and ownership mentality

Responsibilities:

➖Own and manage the full onboarding lifecycle (contract signing → go-live → handover)
➖Act as the main onboarding owner and escalation point during the onboarding phase
➖Align onboarding activities with Sales, Operations, QA, HR, IT, Trainer, and Clients
➖Oversee CRM/helpdesk setup (channels, workflows, permissions, integrations)
➖Ensure structured and high-quality knowledge bases are created and maintained
➖Define onboarding timelines and approve go-live readiness
➖Monitor onboarding risks, blockers, and capacity planning
➖Design and maintain onboarding standards, templates, and playbooks
➖Lead post-launch reviews and implement process improvements
➖Manage and coach the Onboarding Specialist and Trainer
➖Ensure structured handover to the Operations team

Would be a plus:

✔️Previous experience in BPO / customer support outsourcing
✔️Experience with LMS platforms (AcademyOcean or similar)
✔️Understanding of KPIs, SLAs, QA metrics, AHT, FRT
✔️Experience with Six Sigma / Lean / DMAIC approach
✔️Basic technical knowledge (APIs, SaaS integrations)
✔️Experience working with international clients

Work conditions:

🕙 Standard EU business hours with flexibility depending on project launches: Monday to Friday, 10:00–18:00;
🌱 3-month probation period with full support from the team to help you quickly dive into the processes;
🏖 18 paid vacation days per year to rest and recharge;
🤒 15 paid sick leave days to cover unforeseen situations;
🤝 An open and friendly team where ideas and initiative are truly valued.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00

Let’s start with what PLANEKS offers:

0. Fast and comfortable hiring process.

1. 100% remote work opportunity and flexitime - choose working hours between 8:00-20:00.

2. Manage your compensation $$$$ budget - Travel tickets, Work equipment, Health insurance, Software, Sport, Training.

3. Salary paid in USD + tax compensation. Revision every 12 months. We want everyone to be confident in what tomorrow brings.

4. Everything to provide a good rest. YES: Paid vacation, national holidays, sick leaves(and support in case of serious diseases). NO: overtime, work on weekends.

5. Regular feedback, mentorship, code review. Friendly and professional team that supports you. Well, we're proud of how we handle that. So you can always count on us.

6. Speaking clubs with a native speaker to constantly maintain your English level.

7. No bureaucracy - transparent processes and flat management. Working remotely means keeping things as simple as possible to work efficiently.

We propose something more significant than a job. PLANEKS means developing a new lifestyle for our colleagues and clients. So take your part in it!

Position Overview: We are looking for a highly motivated, detail-oriented, and adaptable Quality Control Engineer to join our dynamic team. The successful candidate will be responsible for ensuring the quality and reliability of our hospitality automation services. The Quality Control Engineer will play a critical role in establishing a structured testing process, ensuring the reliability and efficiency of our web application, and supporting the team’s development efforts.

The project:

Our client is transforming the hospitality industry with innovative solutions that optimize daily operations, enhance transparency, and drive profitability. 

Our flagship product automates tip management, and we’re expanding our suite of tools to streamline every aspect of hospitality operations.  

Required Hard Skills:

• Strong experience in software quality assurance, test planning, and execution.
• Extensive experience in manual testing of web applications, including user interface testing across desktop, tablet, and mobile devices.
• Proficiency in executing functional, regression, and integration tests to ensure the application’s stability and reliability.
• Ability to design and execute detailed test cases based on business requirements and user stories.
• Expertise in testing APIs and integrations with multiple third-party systems, ensuring seamless data flow and functionality.
• Hands-on experience testing payment gateways, processing flows, and payroll systems, ensuring accuracy, security, and compliance.
• Ability to test and validate complex algorithms and data-driven calculations, ensuring accuracy and reliability.
• Strong skills in using defect tracking tools like Jira or Trello for logging, tracking, and managing bugs.

Nice to Have:

• Basic understanding of Python and JavaScript (React) to support the development of test scripts and understanding of the application’s codebase.
• Experience with version control systems like Git for managing test scripts and collaborating with the development team.
• Exposure to continuous integration and deployment processes to support testing within the development pipeline.
• Familiarity with automation testing tools such as Selenium or Cypress, with a willingness to learn and implement automation testing gradually.
• Knowledge of performance and security testing.

Soft Skills: 

• Adaptability. Ability to thrive in a fast-paced, constantly changing environment, quickly adapting to new requirements and challenges.
• Collaboration. Strong team player who can effectively engage with developers, project managers, and other stakeholders.
• Communication. Excellent verbal and written communication skills to convey testing results, issues, and recommendations clearly.
• Problem-Solving. Strong analytical skills to identify issues and propose effective solutions.
• Initiative. Proactive in identifying areas for improvement and driving change to enhance product quality and team efficiency.

Key Responsibilities:

• Quickly gain an in-depth understanding of the project to contribute effectively and efficiently, ensuring a smooth testing process.
• Establishing a structured and efficient testing cycle that improves product quality without slowing down development.
• Develop comprehensive test plans and test cases based on product requirements and user scenarios to ensure all features are tested thoroughly.
• Conduct thorough manual testing of the web application, focusing on functionality, usability, and integration with third-party systems. 
• Conduct thorough testing of complex calculation algorithms to ensure accuracy and reliability in various tipping models.
• Identify, document, and report bugs and issues clearly and accurately, working closely with the development team to resolve them.
• Work closely with developers, project managers, and stakeholders to understand the product and its requirements, identify, document, and resolve bugs and issues.

Our client is seeking a motivated and skilled Data Engineer to join their core Data Engineering team. This is a hands-on role designed for a technical expert who enjoys building robust data architectures and working directly with the Modern Data Stack

As a Data Engineer, you will be responsible for designing, developing, and optimizing data transformation pipelines. You will play a crucial role in turning raw data into actionable insights by leveraging Snowflake and dbt to ensure high-quality, scalable data delivery.
 

Key Responsibilities:

• Design and build sophisticated SQL models to process both batch and near real-time data streams.
• Utilize dbt to implement reliable, version-controlled transformation logic.
• Ensure high performance and cost-efficiency within the Snowflake environment.
• Build and maintain scalable ELT/ETL processes to support the organization's evolving data needs.

Skills & Experience:

• Proven experience working with Snowflake architecture (Virtual Warehouses, Snowpipe, etc.).
• Strong proficiency in using dbt for modular data modeling and testing.
• Expert-level ability to write complex, performant, and clean SQL code.
• Solid understanding of data warehousing concepts, schema design (Star, Snowflake, Data Vault), and data lifecycle management.
• A proactive approach to problem-solving and a passion for deep-diving into technical challenges.

Nice to Have:

• Real-time Processing: Previous experience building SQL models specifically for real-time data pipelines.
• Experience with orchestration tools (e.g., Airflow, Dagster) or cloud platforms (AWS/Azure/GCP).