Jobs at Djinni

Hey! We’re looking for a Junior Marketing Manager to join our team at Lynksen!

If you're proactive, creative, and passionate about content, social media, and digital marketing — this could be your perfect match 🌟
 

As a Junior Marketing Manager, you’ll play a key role in supporting our brand presence across digital channels, creating engaging content, and helping us grow through strategic communications and marketing initiatives.

What you'll be doing:

✦ Create and publish content for LinkedIn, Instagram, and X (posts, visuals, and short videos).

✦ Manage the company’s LinkedIn page and support CEO content (drafts, repurposing, idea generation).

✦ Collaborate closely with the Project Management, Design, and Sales teams to create marketing assets.

✦ Develop brand strategy and support brand direction initiatives.

✦ Monitor engagement, respond to basic interactions, and maintain a consistent posting schedule.

✦ Track marketing performance weekly and monthly (Website, MQL, social metrics).

✦ Update website content — including service pages, blog posts, team bios, and career sections.

✦ Create and maintain marketing materials like pitch decks, case studies, portfolios, and one-pagers.

✦ Support the sales team with service PDFs, presentations, and marketing collateral.

✦ Research media outlets and support basic PR activities like coordinating publications and contributed articles.

✦ Explore co-marketing and partnership opportunities with aligned companies and platforms.

✦ Coordinate link exchanges, guest posting, and other joint promotion initiatives.

Requirements:

✦ Proactivity and initiative – ability to spot opportunities for content, partnerships, and collaborations.

✦ Strong written and spoken English (Upper-Intermediate+).

✦ Basic social media management – especially LinkedIn: planning, posting, engagement.

✦ Content creation skills – writing posts, creating visuals and short videos.

✦ Understanding of website content and basic SEO principles.

✦ Basic design skills – experience with Canva or Figma.

✦ Research skills – competitors, media outlets, potential partners.

✦ Basic PR experience – media research, coordinating publications, contributed articles.

✦ Experience working with marketing materials – presentations, one-pagers, PDFs.

✦ Basic marketing analytics – GA4, UTM links, and social media metrics.

✦ Cross-functional collaboration – especially with Design, PM, and Sales teams.

✦ Familiarity with AI tools in marketing workflows.

✦ Strong organizational skills and attention to detail.

Nice to have:

✦ Basic video editing or advanced design skills.

✦ Experience developing brand strategies.

✦ Familiarity with modern web and product topics (SaaS, UI/UX, eCommerce, PWA).

✦ Experience with B2B tools (Hubspot, Notion, Google Analytics).

What we offer:

✦ 8-hour working day

✦ 21 days of paid vacation

✦ 14 days of paid sick leave

✦ Unlimited days off

✦ Compensation for professional and English courses

✦ Fun corporate events and a friendly team atmosphere 🎉

Recruitment stages:

✦ HR Interview

✦ Interview with COO

✦ Test task

✦ Final Interview with CEO

About Us
OnlyMonster provides Advanced Management Software for growing Content Selling Businesses. We’re seeking a talented Senior AWS DevOps Engineer to join our innovative team.

Job Description:
We are looking for an experienced Senior DevOps Engineer to design, implement, and maintain our cloud infrastructure. The ideal candidate will ensure the reliability and performance of our platform, optimize resource usage, and support our AI/ML teams under diverse operational conditions.

Key Responsibilities:
- Develop and maintain cloud infrastructure using Infrastructure as Code (IaC) (Terraform) and Configuration Management tools (Ansible).
- Collaborate closely with AI/ML teams to deploy and maintain models on GPU-accelerated infrastructure (Runpod, Tensordock).
- Optimize CI/CD pipelines for efficient deployment processes.
- Implement monitoring, alerting, and observability solutions (Grafana, Prometheus, centralized logging).
- Ensure system resilience during varying traffic loads and external dependencies.
- Collaborate with international teams in the US and Europe

Required Skills and Experience:
- Proven experience in DevOps or Site Reliability Engineering (SRE) roles
- Strong Linux background: Deep understanding of OS internals, SSH, networking, and troubleshooting.
- Proficiency in Ansible: Proven experience writing roles and playbooks for configuration management.
- Strong background in cloud services (AWS) and experience with other providers (e.g., Hetzner, GPU clouds).
- Proficiency in containerization (Docker) and orchestration (Kubernetes).
- Experience with IaC tools (Terraform).
- Programming skills in Python (preferred for AI ops) and Bash.
- Experience with version control systems (specifically Git/GitHub).
- Experience with PostgreSQL and other databases.

Nice-to-Have (Big Plus):
- MLOps Experience: Experience deploying and managing AI models, working with CUDA/GPU environments.
- Experience with GPU cloud providers (Runpod, Tensordock).
- FinOps / Cloud Cost Optimization experience.
- Knowledge of high availability system design.

Technologies We Use:
AWS, Hetzner, Runpod/Tensordock, Docker, Kubernetes, Terraform, Ansible, Linux, GitHub, ArgoCD, Helm, JavaScript, Python, Bash.

What We Offer:
- Opportunity to work on cutting-edge cloud and AI technologies.
- Collaborative, distributed team environment.
- Challenging projects that impact the growth of content selling businesses.

QIT Software is looking for a senior DevOps engineer to consolidate and optimize our CI/CD pipelines, modernize our build system (Bazel or equivalent), and upgrade our testing infrastructure to support reliable, fast releases.

You will also implement a strong local development environment to improve developer productivity. This role is best for someone who has led pipeline consolidation across multiple repos/services and has shipped build and test improvements that measurably reduced cycle time.

Details:
- Schedule: Full-time, remote
- Client: USA
- Duration: long-term
- Timezone: 8 hours overlap with PST


Requirements:

- Senior-level DevOps experience owning CI/CD at scale across multiple services or repositories
- Strong hands-on expertise with modern CI/CD systems (examples: GitHub Actions, GitLab CI, CircleCI, Buildkite, Jenkins)
- Demonstrated experience implementing or migrating to Bazel (or a comparable modern build system) in production
- Strong testing infrastructure experience, including automation, flake management, and CI performance optimization
- Experience with containers (Docker) and orchestration (Kubernetes) in real-world delivery pipelines
- Proficiency in automation via scripting (Python, Bash, or Go)
- Ability to translate developer pain points into practical platform improvements with measurable outcomes

Responsibilities:

- Consolidate and streamline existing CI/CD pipelines to reduce duplication, improve maintainability, and speed up execution
- Design and implement a modern build system strategy (Bazel preferred) including caching, remote execution (if applicable), and reproducible builds
- Improve build and release reliability with clear artifacts, versioning, promotion workflows, and rollback strategies
- Design and optimize testing infrastructure (unit, integration, e2e) including parallelization, test selection, flake reduction, and reporting
- Implement a local development environment that mirrors CI behavior and improves developer iteration speed (scripts, containers, dev tooling)
- Establish best practices for pipeline security and compliance (secrets management, least privilege, supply chain checks)
- Create documentation, runbooks, and onboarding materials for the build, test, and deployment workflows
- Collaborate with engineering teams to adopt standards and migrate services with minimal disruption

Would be a plus:

- Infrastructure as Code experience (Terraform, Ansible, Pulumi)
- Cloud experience in AWS, GCP, or Azure with CI integrations and artifact storage
- Experience with remote caching/execution (Bazel RBE), build artifact provenance, or SBOM generation
- Experience implementing ephemeral preview environments
- Observability for CI/build systems (metrics, logs, traces) and cost optimization

Work conditions:

- The ability to work remotely from anywhere in the world;
- Flexible work schedule, no micromanagement, no strict deadlines and free overtime work;
- Work in European and American products with a modern technology stack in different industries (Finance, Technology, Health, Construction, Media, etc.);
- Revision of wages every year or on an individual basis;
- Accounting support and full payment of taxes by the company;
- 100% compensation for remote English lessons;
- 15 paid leaves (PTO) and public holidays.

OnlyMonster — desktop SaaS CRM and multi-account browser built for agencies and creators working across fan-platforms, messengers, and social media. With thousands of users and strong product-market traction, we’re now looking for a Chief Marketing Officer (CMO) to scale our existing inbound engine, strengthen brand presence, and accelerate revenue.

Role Summary:

Title: Chief Marketing Officer (CMO)
Seniority: Senior / Leadership
Reports to: CEO / Founder
Collaborates with: Head of Sales, in-house marketing team (SMM, copywriter, SEO, landing builder)
Mission: Take ownership of a working inbound marketing engine and scale it aggressively across SEO, content, email, YouTube, and community to drive growth and brand equity.

Key Responsibilities:
• Scale and optimize our multi-channel inbound marketing system (SEO, content, email, YouTube)
• Deepen and refine email automation funnels for nurturing, reactivation, and upsell
• Boost performance and consistency of our branded YouTube channel
• Own and evolve the brand’s Tone-of-Voice across all customer-facing touchpoints
• Conduct a full SWOT analysis of current brand and funnel strategy
• Lead our Telegram-first community marketing strategy, expand engagement
• Collaborate closely with sales to improve funnel conversion
• Own all funnel metrics — set KPIs, run experiments, and implement data-backed improvements
• Maintain brand clarity, positioning, and consistency across all content
• Lead, coach, and grow a capable, creative, and reliable marketing team

Must-Have Skills & Experience:
• 5+ years in SaaS or creator/digital economy products — ideally at traction or scale-up stage
• Track record of operating in lean, fast-moving environments, not corporate enterprise teams
• Demonstrated success scaling existing inbound systems, not just building them
• Deep understanding of funnel-stage content, SEO mechanics, and lead nurturing
• Strong email marketing background with lifecycle and behavioral triggers
• Confident in YouTube growth mechanics and content-performance loops
• Strong grasp of Tone-of-Voice creation and maintenance — not just visual brand
• Clear, structured thinker who works cross-functionally and drives execution
• Fluent English — both spoken and written, with focus on public-facing quality
• Strong copy skills across both UX and performance-oriented campaigns

Cultural & Personal Fit:
• Extroverted and confident communicator — at ease on camera, in interviews, or on stage
• Fully self-directed and hands-on — you think like a builder, not just a manager
• Brings structure, creative accountability, and ownership mentality to every channel
• Operates with speed, context, and respect — startup-savvy and results-driven
• Sense of humor is mandatory

What Success Looks Like

In 3 months:
• SWOT analysis complete; strategic roadmap for stage-2 scale approved
• Existing SEO, email, and YouTube channels are optimized and reinforced with clear KPIs
• Team is coordinated and delivering measurable output
• Key brand assets and messaging playbook aligned
• Brand Tone-of-Voice updated and reflected across channels

In 6 months:
• Inbound lead volume increases significantly across core channels
• Telegram engagement loops are live and active
• Funnel performance improved
• YouTube channel is growing with clear positioning and content cadence
• Community marketing is established and self-sustaining

In 12 months:
• Scaled inbound engine delivering consistent, high-quality revenue pipeline
• Brand becomes a trusted name across fan, social, and messenger economies
• Marketing team operates with clarity, velocity, and ownership
• Growth and brand motions are fully integrated with sales and product

How to Apply:

Please apply only if:
• Your recent experience is in high-velocity startup or growth-stage companies
• You’ve worked on products with thousands of users and active revenue
• You’ve owned strategy and execution — not just operated within layered enterprise orgs
• You can showcase real outcomes: funnels built, brands shaped, teams led

To apply, please send us:
• Your portfolio of previous marketing work — especially projects where you owned or evolved a brand’s tone-of-voice
• Short description of products you’ve helped scale: what stage they were at, what changed after your impact
• Real examples of email flows, funnels, or branded content you’ve built
• Brief note on why you’re excited about the creator economy and fan-platform evolution

We’re hiring a Campaign Data Analyst to enhance the depth and consistency of insights across our client reporting and campaign optimisation.

You’ll analyse live campaign performance, community behaviour, and platform data to identify key patterns and opportunities that improve engagement, conversion, and ROI.

Key Responsibilities

• Analyse campaign and platform data to identify what drives performance by brand, market, category, and audience segment.
  
   
• Deep-dive into existing reports to uncover new insight layers — post rates, engagement drivers, creator types, and reward performance.
  
   
• Build concise insight summaries and dashboards that help teams optimise campaigns in real time.
  
   
• Collaborate with Customer Success Managers to turn findings into tactical changes and client recommendations.
  
   
• Connect raw campaign data with platform metrics (creator demographics, community health, engagement ratios).
  
   
• Support continuous improvement of reporting templates and measurement frameworks.
  
   
• Work with the Product team to refine data capture, tagging, and visualisation.
  
   

What You’ll Bring

• 2–4 years’ experience in data, marketing analytics, or performance analysis.
  
   
• Strong analytical skills and comfort with spreadsheets or BI tools (Excel, Google Sheets, Looker Studio, etc.).
  
   
• Ability to interpret marketing and campaign data into clear, commercial insight.
  
   
• Solid grasp of metrics like CTR, engagement rate, conversions, and ROI.
  
   
• Comfortable presenting findings to non-technical stakeholders.
  
   
• Detail-oriented, curious, and able to balance data precision with business relevance.
  
   
• (Bonus) Familiarity with SQL, Google Analytics, or campaign data pipelines.
  
   

Nice to Have

• Experience in beauty, FMCG, or digital campaign environments.
  
   
• Understanding of community or influencer campaign metrics

What We Offer

• Exposure to enterprise-level campaign data from global brands.
  
   
• A role that builds on an existing analytics foundation — with freedom to innovate.
  
   
• Collaborative, data-driven, and fast-moving environment.
  
   
• Competitive compensation and opportunity for growth.
  
   

Equal Opportunity & Inclusion

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive, supportive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.

We're seeking an ambitious Junior Project Manager to join our team in Cherkasy.

Tasks: 

Coordination of software development projects lifecycles internally and externally: from brief to delivery 

Working directly with the clients, project teams and executive team while being the main point of contact 

Managing the budget, scope, and time of the projects 

Taking ownership of the project and lead the team into delivery 

Managing tasks and priorities in a few projects in parallel 

Risk and opportunities management 

Requirements: 

✓ 1+ years of experience in Project Management or similar field of expertise 

✓ Understanding of the IT industry, fundamental knowledge about technology stacks, development lifecycle, UX/UI Design and related 

✓ Knowledge of Project Management methodologies & frameworks 

✓ Experience in working with PM tools like Jira or similiar (nice to have) 

✓ Experience in working directly with client / in client service 

✓ Ability & willingness to learn fast

✓ You are self-driven and can self-manage  

✓ You are kind and can take & give feedback openly  

✓ Proactiveness 
✓ English B2 and higher (written and spoken)  
✓ Cherkasy based  

We are ready to consider candidates without prior experience in the IT field, but with relevant management experience (for example, after successfully completing Project Management courses).

We offer: 

A customized benefits system depending on the experience of cooperation (coverage of professional training, in-office massages, health check-up compensation, etc.) 

Mentorship and an individual development plan 

Hybrid work format and a comfortable, autonomous office 

No bureaucracy or micromanagement 

Professional growth opportunities

We are looking for an experienced Lead Mobile Developer with strong expertise in React Native to lead the development of our mobile applications.
In this role, you will be responsible not only for hands-on development, but also for technical leadership, architectural decisions, and mentoring the mobile team.

If you are passionate about mobile technologies, enjoy taking ownership of complex products, and want to influence both technical and product decisions we would love to meet you.

Required Skills & Experience

• 5+ years of commercial experience in mobile development, including 4+ years with React Native;
• Strong expertise in JavaScript and TypeScript, deep understanding of language paradigms and best practices;
• Solid experience with Redux / Redux-Saga or similar state management solutions;
• Strong knowledge of Git and modern development workflows;
• Experience working with push notifications and mobile integrations;
• Hands-on experience with mobile testing (Detox, Jest - unit & integration tests);
• Practical experience with Firebase services (Remote Config, Analytics, Crashlytics, etc.);
• Experience building and maintaining CI/CD pipelines for mobile applications;
• Understanding of mobile app architecture, performance optimization, and scalability;
• Experience in technical leadership, mentoring developers, and conducting code reviews is a strong plus.

Google ML Kit, Firebase ML и вообще ML ему не надо

Nice to Have / Additional Experience  

• Experience using AI-powered tools in development workflows (e.g. code generation, refactoring, testing, documentation);
• Understanding of AI integration in mobile applications (working with APIs for recommendation systems, chatbots, personalization, etc.);
• Experience integrating AI services (OpenAI or similar) into mobile apps;
• Interest in leveraging AI to improve developer productivity and user experience.

Responsibilities

• Lead the development and evolution of mobile applications using React Native;
• Define and maintain mobile architecture, coding standards, and best practices;
• Participate in hands-on development, code reviews, and complex technical solutions;
• Collaborate closely with product managers, designers, and backend teams to deliver high-quality features;
• Drive improvements in app performance, stability, and scalability;
• Own technical decision-making for the mobile direction and roadmap;
• Mentor and support other mobile developers, helping grow team expertise.

We Offer

• Flexible working hours (09:00-18:00, 10:00-19:00, or 11:00-20:00 - you choose);
• Competitive salary based on experience and impact;
• Benefits package;
• Flexible work format - work from home or from a co-working space;
• Opportunity to influence product and technical strategy at a high level;
• Professional growth in a strong, collaborative team.

PARTNERS is a recruitment agency that proves hiring can be simple, fast, and effective.

Our mission is to help strong brands in Affiliate, iGaming, and Digital find top talent — and help talents grow, realize their ambitions, and shape the future.
 

We are currently looking for a Head of Growth (Paid Social / Meta) for a performance-driven growth agency working with e-commerce and app products.
 

3 facts about the company:

1️⃣ performance-driven growth agency focused on Direct Response Creatives & Paid Social
2️⃣ works with e-commerce and app brands
3️⃣ operates with Tier-1 markets and scalable growth systems
 

About you:

— 2+ years of experience as Head of Growth / Growth Lead
— strong hands-on background in Meta (Facebook Ads)
— experience working with Tier-1 GEOs (US, CA, UK, AU, NZ, EU)
— proven experience building and leading performance teams
— deep understanding of the e-commerce / app ecosystem
— fluent English
 

We trust you with:

— owning and executing the growth strategy for e-commerce & app products
— leading Meta Ads as the core acquisition channel
— building, mentoring, and scaling media buying & creative teams
— defining and prioritizing creative and media testing frameworks
— introducing AI and automation tools into growth workflows
— preparing and leading expansion into YouTube, TikTok, Applovin, Newsbreak
 

Why this company:

1️⃣ real ownership & influence

2️⃣ scale, budgets & Tier-1 markets

3️⃣ strong culture without bureaucracy
 

Hiring process:

Interview → Shortlist → 2-week paid trial → Onboarding & training
 

Are you ready for the challenge? 
Send us your CV and get to know the team!

We seek a motivated and detail-oriented Junior QA with 1-2 years of experience to join our dynamic team. 

You will be responsible for ensuring the quality and reliability of our product. You will work closely with our QA team and collaborate with developers, designers, and product managers to deliver high-quality software solutions to our clients. 

Responsibilities: 

- Your main focus will be on manual testing web and mobile application. 

- Execute test cases and promptly report defects, working closely with developers. 

- Assist in developing, and maintaining test documentation. Participate in various testing activities including functional, and regression testing. 

- Collaborate with team members to understand project requirements and provide feedback on design and usability. 

- Contribute to identifying and implementing process enhancements within the QA team. 

- Stay updated with industry best practices, and trends related to software quality assurance. 

Requirements: 

- Passion for software quality assurance and a drive to learn and progress in the field. 

- Advanced proficiency with web browsers and browser-based tools. 

- Familiarity with software testing concepts, methodologies, and processes. 

- Basic understanding of testing tools (e.g., TestRail) and technologies. 

- Proactive attitude and willingness to take ownership of tasks and responsibilities. Additional Information: 

- You must be within a timezone of +/- 1 hours from the CET (Central European Time) timezone. 

- English - Intermediate+
- Cherkasy based
 

As a Data Quality, your primary responsibility is to ensure the reliability, accuracy, and smooth flow of data. Our goal is to make sure that the data we process is clear, consistent, and stable, allowing it to be effectively used for various business functions. You will play a key role in identifying data issues, determining their root causes, implementing fixes, and monitoring the outcomes to ensure long-term data quality.
 

You will receive training in the required tools and systems that you will be required to use.

Responsibilities:

• Identify and analyse data quality issues, such as inconsistencies, missing information, and incomplete records.
• Investigate the root causes of data errors and fix or address them.
• Create data fixes and monitor the results to ensure that the changes improve the data quality without introducing new issues.
• Work with various teams (Data Collection, Data Science, Data Processing, Application, and Customer Facing teams) to communicate findings, coordinate fixes, and track error resolution progress.
• Ensure the completeness and reliability of data by monitoring parsing sources, guaranteeing full and stable data reception.
• Perform quality checks to validate that data is processed accurately and efficiently.
• Continuously improve processes for identifying, correcting, and preventing data quality issues.
• Work with the following tools: Casafari Tools & Applications, Database & SQL and Looker (BI Software)

Nice to have:

• Strong attention to detail and analytical thinking
• Tech-savvy with a willingness to learn and adapt to new tools and technologies
• Ability to focus on repetitive tasks for extended periods
• Basic knowledge of SQL
• Intermediate English proficiency (knowledge of other languages is a plus)
• Ability to work both independently and collaboratively within a team
• Strong problem-solving skills and proactive in identifying areas for improvement
• Ability to quickly adjust to changing processes, technologies, and priorities
• Experience or understanding of IT systems is a plus
• A background in Linguistics, Geography, or History is a plus

What we offer:

• Mentorship
• Great datasets
• Fast growing products and business
• Clear added business value
• Achievement-based performance evaluation
• Growth focused mindset
• Autonomy - clear added value to the team and company
• Awesome team - the chance to work with smart and ambitious people from all over the world

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a responsible Customer Support Specialist who will implement, develop, and maintain high-quality service standards for our customers.

Work schedule:

• 4 working shifts per week, including 1 mandatory night shift;
• morning shift: 7:00-16:00; day shift: 15:00-00:00; night shift: 23:00-8:00. Kyiv time.

You will:

• Communicate with users, work with feedback and complaints via calls, tickets and email;
• Advise customers on the company’s products, their functionality, and usage;
• Handle card declines, payment issues, urgent card support for traveling HNWI;
• Provide empathetic and attentive service to meet the needs of our users.

About you:

• You speak English at an B2-С1 level with strong written and verbal communication skills;
• You have experience with CRM systems;
• You have 1+ year of experience in Customer Support.
• You have excellent communication abilities and can handle customer complaints politely, professionally, and promptly;
• You can work both independently and as part of various teams;
• You are attentive, persistent, and solution-oriented;
• You are flexible with your schedule (night shifts and weekend work may be required);
• You have a strong work ethic and adapt quickly to changes in a dynamic business environment.

Working at EverHelp means:

• The opportunity to join a Ukrainian company and contribute to the economy of our country;
• 20+ vacation days and unlimited sick leave;
• Medical insurance and +10 additional Healthcare days to restore your well-being and energy;
• The possibility to work fully remotely;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Clear opportunities for career growth into leadership roles: 32% of our employees moved into new positions during their first year at the company, and 86% of our Team Leads started as agents;
• Corporate discounts on gym memberships and a wide range of non-sports services.

We are the creators of a new fintech era!
Our mission is to revolutionize the world by making blockchain technology accessible to everyone in everyday life. WhiteBIT is a global team of more than 1,200 professionals united by a shared vision of shaping the Web3 future.
We are building our own blockchain ecosystem, ensuring maximum transparency and security for over 8 million users worldwide. Our cutting-edge solutions, rapid adaptation to market challenges, and technological excellence set us apart from traditional companies.
Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT, and VISA.

The future of Web3 starts with you — join us as an Expansion Manager!

Requirements:
— Minimum 3 years of experience in international expansion, emerging markets.
— Background in fintech or crypto is highly preferred; experience in fast-scaling B2C/B2B tech environments is a strong advantage.
— Solid understanding of market analysis, go-to-market strategies, and financial performance tracking.
— Strong analytical mindset combined with a hands-on approach to execution.
— Strong cross-cultural communication skills
— Demonstrated ability to drive results through cross-functional influence rather than direct authority.
— Strategic thinker with the ability to translate ideas into actionable plans.
— Energetic, adaptable, and highly motivated to grow within a fast-paced, global environment.
— English - Advanced
— UA/RU - B2+
— Other languages - such as Spanish / Arabic / Italian / German would be a plus

Responsibilities:
— Design, implement, and refine the operational framework for market launches to ensure faster and more efficient execution.
— Monitor key performance metrics and ensure transparency of progress across teams and stakeholders.
— Proactively identify risks, blockers, and inefficiencies, proposing solutions to accelerate execution.
— Contribute to strategic planning and regional roadmaps together with the Expansion Lead and VP.
— Capture and implement best practices and playbooks for go-to-market, localization, and operational setup.
— Coordinate cross-functionally with Product, Marketing, Legal, Compliance, and Finance teams to enable seamless market entry.
— Support budgeting, forecasting, and post-launch performance reviews
— Where applicable, conduct in-depth market research to identify, assess, and prioritize new market opportunities across multiple regions.

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

We are looking for a Middle Motion Designer to join our team—someone who is creative, detail-oriented, and fluent in modern motion trends.

City: Cherkasy, Lviv, remote

Requirements:

• Experience as a Motion Designer for 2+ years
• Experience with Adobe After Effects, Adobe Premiere, Adobe Photoshop, Figma, Adobe Illustrator
• Proven experience in motion design
• Experience in UI/UX design
• Proficiency with AI content creation tools (e.g., Veo 3, Runway)
• Strong artistic taste
• Solid knowledge of composition principles and their practical application
• Ability to generate creative design from the client’s ideas & requests
• Understanding of the Guide Material and Human Interface guidelines
• Fast learner with a growth mindset
• Exceptional attention to details
• Openness to iterate and adjust concepts based on client feedback
   

Responsibilities:

• Create video montage
• Create highly engaging videos and animations for marketing and Ads campaigns
• Create moodboards and concepts
• Produce images and visual assets for the company blog, presentations, and social media
• Collaborate with art and creative teams to develop cohesive visuals, motion, and sound for animations and video content
   

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Growth through a Mentorship Program, regular feedback, and one-on-one meetings with PM and HR
• Partial reimbursement for medical insurance, sports activities, and English language courses
• Generous leave policy - 22 days of annual leave, 10 paid sick days per year
• Personal equipment policy offering MacBooks along with all necessary hardware and software for work
• Financial support for employees during specific life events (weddings, childbirth, etc)
• A people-focused corporate culture that prioritizes employee well-being

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a responsible Customer Support Specialist who will implement, develop, and maintain high-quality service standards for our customers.

Work schedule:

• 5 working days per week;
• all night shifts: 23:00-8:00. Kyiv time.

You will:

• Communicate with users, work with feedback and complaints via calls, tickets and email;
• Advise customers on the company’s products, their functionality, and usage;
• Handle card declines, payment issues, urgent card support for traveling HNWI;
• Provide empathetic and attentive service to meet the needs of our users.

About you:

• You speak English at an B2-С1 level with strong written and verbal communication skills;
• You have experience with CRM systems;
• You have 1+ year of experience in Customer Support.
• You have excellent communication abilities and can handle customer complaints politely, professionally, and promptly;
• You can work both independently and as part of various teams;
• You are attentive, persistent, and solution-oriented;
• You are flexible with your schedule (night shifts and weekend work may be required);
• You have a strong work ethic and adapt quickly to changes in a dynamic business environment.

Working at EverHelp means:

• The opportunity to join a Ukrainian company and contribute to the economy of our country;
• 20+ vacation days and unlimited sick leave;
• Medical insurance and +10 additional Healthcare days to restore your well-being and energy;
• The possibility to work fully remotely;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
• Clear opportunities for career growth into leadership roles: 32% of our employees moved into new positions during their first year at the company, and 86% of our Team Leads started as agents;
• Corporate discounts on gym memberships and a wide range of non-sports services.

🚀 We’re hiring: Customer Support L2 Specialist (Remote)

We’re looking for a Customer Support L2 Specialist to join a fast-growing fintech / EMI company operating globally across 140+ countries and 25+ industries 🌍

If you enjoy solving complex technical issues, working with APIs, and making a real impact on customer experience — this role is for you.

The company is a leading Electronic Money Institution (EMI), authorised by several regulators, including the FCA in the United Kingdom, FINTRAC in Canada, and the MFSA in Malta. Its operational footprint spans over 140 countries and more than 25 industries.

The organization provides modern financial solutions such as multicurrency IBANs, merchant acquiring services, and mass payout capabilities. All features are accessible through a single platform and a single contract, making the company a convenient and efficient partner for both local and international payments.

The Customer Support L2 Specialist serves as the main point of contact for customers, providing technical assistance and ensuring timely resolution of issues across multiple channels. This role focuses on enhancing customer satisfaction through effective troubleshooting, coordination with internal teams, and proactive support. With a strong blend of communication, technical, and analytical skills, the Support Specialist also contributes to internal process improvements, documentation, and long-term customer success.

As a Customer Support L2 Specialist, you will:

• Be the main escalation point for customer technical issues
• Provide L2 support via Zendesk (email/chat, occasional calls)
• Work closely with Technical, Product & Compliance teams
• Assist customers with API integrations and documentation updates
• Escalate issues via Jira and track them until resolution
• Perform SQL (PostgreSQL) queries when needed
• Create internal documentation, user stories, and support materials
• Help prevent recurring issues by improving processes and knowledge bases

🕘 Schedule: Monday–Friday (occasional weekend support)

✅ What we’re looking for

• 1+ year of experience in L2 Customer Support, ideally in FinTech / EMI / Payments
• Strong experience handling tickets, escalations & SLAs
• Knowledge of:
• Payment lifecycle, 3DS, fraud & risk indicators, PCI DSS basics
• REST APIs, JSON, headers, webhooks/IPN
• Integration methods: Hosted Page & Server-to-Server
• Tools like Postman / curl
• SQL (PostgreSQL) basics
• Experience with ticketing systems / CRMs (Zendesk is a plus)
• Fluent English + Ukrainian (or Russian)
• Customer-first mindset with a proactive, solution-oriented approach

🌱 What we offer

✨ Annual Learning & Development budget

📈 Regular performance reviews with clear KPIs

🚀 Transparent career growth:

• Lead role — within 1 year
• Head role — within 2 years
• C-level — within 4 years (for top performers)
• 💡 Innovation bonuses via our Ideas Hub
• 🏖 Paid vacation (with rollover or compensation)
• 🤒 Paid sick leave
• 🎉 Local public holidays
• 💸 Flexible payout options (PE accounts or popular e-wallets)

🔥 You’ll thrive here if you

• Take ownership and responsibility
• Act proactively, not reactively
• Deliver measurable results
• Love solving real problems in a fast-paced fintech environment

📩 Interested?

Send your CV or reach out directly — let’s talk!