Jobs at Djinni

About us

We build next-gen products — payment platforms, digital wallets, and AI-powered dashboards. Join a senior engineering team working with a modern JavaScript-first stack while also contributing to AI features when needed.
 

Responsibilities & Requirements
 

• Build user-facing features using Python and React
• Contribute to AI components: small FastAPI microservices, RAG pipelines, vector databases (pgvector/Qdrant/Pinecone/Weaviate), OpenAI API integrations, prompt improvements, and basic monitoring.
• Integrate external APIs, payments, and authentication flows; ensure smooth client-server communication.
• Work with PostgreSQL and MongoDB, create clean REST endpoints, follow Git and Docker best practices.
• Write tests, improve performance, and support simple observability.
• 1+ year of experience with JavaScript/TypeScript (commercial or strong projects).
• Bonus: Redis/queues, caching, CI with GitHub Actions, cloud familiarity (AWS/GCP), Prometheus/Grafana/OpenTelemetry.
   

Nice to have  

• Develop and maintain server-side logic and APIs with Node.js (Express/Fastify/Nest).
• Basic understanding of metrics, tracing, and monitoring tools.
• Experience with simple DevOps workflows and containerized environments.
   

What we offer

• Competitive salary and bonuses
• Remote-first culture
• Flexible schedule
• Clear, results-driven environment
• Real product ownership and impact

• Mentorship and a defined growth path

   

Вимоги до володіння мовами

Англійська

B2 – Вище середнього

Про компанію 

CML Team is a powerhouse in global technology consultancy, focusing on Fintech, Real Estate, and Hospitality. Our expertise has led startups to secure over $1.5 billion in funding over the last five years. We excel in fast-tracking the success of high-growth startups with our deep industry insights and innovative approach.

We are on a mission to craft solutions that far exceed expectations, combining robust backend development with outstanding UX/UI design to ensure technical excellence and seamless user experiences.

We're in search of bright minds and 10X developers eager to innovate, experiment with new technologies, and pioneer unconventional approaches. Our team is a dynamic blend of experienced professionals dedicated to pushing boundaries and delivering tailored solutions that create significant value.

Join CML Team, where innovation is at the core of everything we do. Here, every project is an opportunity to explore new frontiers and redefine the future of technology. If you're ready to challenge the status quo and leave a lasting impact, we want you on our team.

We’re looking for an Influencer & Creator Marketing Manager to help us grow our apps through short-form content across platforms like TikTok and Instagram.
 

This role sits at the intersection of brand storytelling, creator partnerships, and UGC-driven growth. You’ll work with both influencers and UGC creators to build a scalable short-form content engine that reflects our brand values while also supporting measurable growth goals.
 

You’ll be responsible not only for managing influencer collaborations, but also for working with creators who produce UGC-style content, testing different formats, hooks, and narratives, and helping us understand what resonates most with our audience.
 

What you’ll do
 

• Identify and partner with new influencers while managing and scaling relationships with existing ones
• Develop and execute creator marketing initiatives focused on short-form video 
• Source, onboard, and manage relationships with influencers and UGC creators
• Build and maintain a consistent pipeline of UGC content aligned with brand tone and messaging
• Test different content formats and creator approaches to understand what performs best
• Review and provide feedback on content to ensure quality, accuracy, and brand alignment
• Track and analyze performance using available data to continuously improve results
• Stay up to date with creator, influencer, and short-form video trends
   

What we’re looking for
 

• Experience in influencer marketing, creator marketing, and UGC-driven campaigns
• Strong understanding of short-form video platforms, especially TikTok and Instagram
• Experience working with creators at different scales 
• Ability to balance brand quality with experimentation and learning
• Strong communication and relationship-building skills
• Analytical mindset with interest in understanding what content works and why
   

About us

We’re the Apps team at Intelligent Change, on a mission to help people create positive, lasting change in their lives.
We build apps that support mindfulness, self-reflection, and personal growth - helping people feel better, live more intentionally, and stay connected to what truly matters.

We believe that small, consistent habits can lead to meaningful transformation, and we design our products with care, honesty, and deep respect for our users.

We work with clear goals, strong ownership, and a lot of bias toward action - while always keeping the user at the center of what we do.

We don’t build scammy products or short-term hacks.
We care about trust, long-term value, and doing things the right way, even when it’s harder.
We move consistently, test thoughtfully, and we build apps people actually respect and come back to.

We’d be happy to hear your story.
If you’re not sure a full-time role is the right fit for you right now, we still encourage you to apply - we’re open to discussing flexible collaboration options.

Have a great day!

Our client is an international product-based IT company specializing in the iGaming industry. Founded in 2014, the company quickly became a leader in the CIS region and is now expanding globally.
We are currently looking for a part-time AML Officer.

📋 Key responsibilities and your contribution:

• Designing and launching AML processes for a new product from scratch
• Setting up CDD / EDD procedures and ongoing monitoring at the initial operational stage
• Identifying, investigating, and escalating suspicious activities within the newly launched platform
• Preparing SAR/STR reports and establishing interaction with regulators
• Developing and implementing AML/KYC policies, procedures, and internal controls for the new product
• Participating in licensing of the new product and initial regulatory audits

• Building cooperation with PSPs and internal teams during platform launch

   

📚 Your qualifications:

• 3+ years of professional AML/KYC experience in iGaming/international banks/payment institutions/EMI/PSP or fintech companies.
• Proven experience in developing and implementing AML policies and procedures
• Hands-on experience with client onboarding and transaction monitoring
• Strong knowledge of AML regulations
• English level B2+
• Ability to independently build AML operations

Benefits:

⭐ Days of recovery: 20 paid vacation day per year and unlimited sick leave days.
⭐ Health: corporate medical insurance, a company psychologist and a Cafeteria of Benefits for personal wellness choices.
⭐ Education: a variety of foreign languages course for you to choose from. Also we are open for your development and you can choose different courses /training for improving your skills.
⭐ Compensation: additional benefits that can be used according to company policy, e.g. paid business trips, international conference opportunities, lunch perks at our offices etc.
⭐ Work Environment: work remotely or from one of our offices in Cyprus, Portugal, Poland, equipped with the equipment you’ll need for success.

Our teams work on high-load web projects featuring complex business logic, SEO/PPC initiatives, and data-driven solutions. We are currently expanding our WebTech Engineering direction and are looking for a Senior Engineer who is ready to take on greater responsibility, influence technical decisions, and help the team grow stronger.

What you`ll do: 

• Designing the architecture of new projects and evolving existing systems.
• Working with multiple teams (6 teams, 15+ developers) by providing technical support and expertise.
• Conducting code reviews, mentoring, and supporting developers in solving complex technical challenges.
• Troubleshooting and resolving non-trivial technical issues.
• Communicating with stakeholders and translating business goals into effective technical solutions.
• Building, optimizing, and automating development workflows (local development, deployment, CI/CD, project adaptation).
• Improving development and delivery processes.

What we expect from you:

• At least 5+ years of overall software development experience
• 1+ year of hands-on experience with Python
• Deep understanding of PHP
• Strong knowledge of JavaScript with practical experience in Vue.js
• Experience working with Docker
• Solid knowledge of MySQL and/or PostgreSQL
• Understanding of software design patterns and best practices
• Proven experience in project performance optimization
• Practical use of AI tools in the development workflow
• A Senior Engineer who is motivated to influence architecture, processes, and overall quality.
• A passion for helping other developers and sharing knowledge.
• A desire to grow into a Tech Lead / Technical Owner role rather than a people management position.

Position Name: Information Security Analyst
Reports to: Chief Information Security Officer
Location/Type: Remote (UA Candidates only)

Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global Team. We strive to maintain a professional yet friendly environment while promoting professional and career development for our Team Members. Join Atlas Technica now!

We seek a skilled Information Security Analyst to join our rapidly growing organization. This is a highly technical role providing excellent career development opportunities for the successful candidate. You will be work closely with the Chief Information Security Officer (CISO) and various teams to maintain and improve the security posture of Atlas and its clients. As a new position, this role will evolve, providing opportunities for growth and adaptation.

Responsibilities:

Vulnerability Management:

• Review vulnerability reports.
• Research scalable solutions for vulnerability remediation.
• Collaborate with Support/NOC to ensure remediations have minimal impact on clients and facilitate maintenance windows.
• Work with CS/Engineering to script and automate remediations.
• Track progress in ticketing system, including master tickets for multi-client initiatives and sub tickets for individual clients.
• Address vulnerabilities for clients' third-party vulnerability management, including overlap with Cavelo, and apply remedies to other clients.

Risk Management and Due Diligence:

• Provide accurate and timely responses to Due Diligence Questionnaires (DDQs).
• Review and analyze findings from risk assessments and penetration tests for Atlas and clients.
• Address identified vulnerabilities and recommend remediation strategies.
• Participate in Business Impact Analyses and tabletop exercises to enhance organizational resilience.

Industry Benchmark Alignment and Standards Updating:

• Start measuring alignment with Microsoft benchmarks in Intune and work on increasing the score.
• Address vulnerabilities and issues identified in workstation builds, cloud infrastructure configurations, and security configurations.
• Harden systems to enhance security across workstations, cloud infrastructure, and security configurations.

SOC 2 Maintenance and Additional Security Tasks:

• Perform test restores.
• Conduct reviews of our KnowBe4 phishing tests and training.
• Review SIEM logs.
• Assist in addressing cybersecurity incidents.
• Work with NOC and outsourced SOC on remediation runbooks.

• Perform additional tasks as assigned to support the security team and organization.

   

Requirements:

• Strong understanding of cybersecurity principles and practices.
• Experience with vulnerability management and remediation.
• Familiarity with Microsoft Intune and security benchmarks.
• Excellent analytical and problem-solving skills.
• Ability to work collaboratively with cross-functional teams.
• Strong communication skills, both written and verbal.
• Strong ability to work independently.
• Experience with security tools (SIEM, IDS/IPS, vulnerability scanners).
• Experience with RMM/SOAR and other automation platforms.
• Experience scripting.
• Experience writing runbooks.

Desirable Qualities:

• Experience working in an MSP environment (preferred, but not required).
• Relevant certifications (AZ-500, SC-900, SC-300, CompTIA Security+, etc.)

Fidel Partners is an international iGaming holding operating under the iGaming 360 model, managing the full cycle of a B2C online casino ecosystem.

We develop and scale multiple brands across Africa, LatAm, Asia, and other regions, working with both international and local licenses. We build our own technology and marketing solutions and launch new products from scratch.

Each brand within the group operates as a separate business unit with an autonomous team and a strong focus on local markets. We value fast decision-making, ownership of results, and professional independence.
 

Responsibilities & Scope

In this role, you will be responsible for the full recruitment cycle for iGaming-related positions:

• Full-cycle recruitment: from intake briefing with hiring managers to candidate onboarding
• Hiring across iGaming functions: product, analytics, operations, and C-level
• Independent active sourcing (LinkedIn, databases, professional communities)
• Conducting screening interviews and assessing candidate fit for the iGaming market
• Managing offers, salary expectations, motivation, and cooperation terms
• Guiding candidates through all stages of the hiring process
• Managing candidates and vacancies in the ATS, tracking statuses and timelines
• Ongoing communication with hiring managers and C-level stakeholders
• Analyzing the hiring funnel and contributing to recruitment process optimization
   

Requirements

• 3+ years of recruitment experience, with mandatory experience in iGaming / gambling
• Strong understanding of the market: roles, salary ranges, competitors, and hiring speed
• Experience hiring both technical and non-technical roles
• Ability to manage multiple vacancies simultaneously and prioritize effectively
• Strong communication skills with both candidates and business stakeholders
• English level: Upper-Intermediate or higher
• Experience working with ATS and recruitment analytics is a plus
   

What We Offer

• Work in a fast-growing international iGaming holding
• Competitive salary + KPI-based bonus, with a direct impact on your total compensation
• Opportunity to attend industry-specific iGaming conferences and events
• 18 working days of paid vacation
• 10 working days of paid sick leave
• 1 additional paid day off for your birthday
• Days off on public holidays
• Direct communication with hiring managers and top management
• Minimal micromanagement and a high level of autonomy
• Fully remote work format

Bitmedia Labs is an international product IT company that has been building ambitious innovative products for millions of users worldwide since 2014 — combining deep tech expertise with a creative mindset.

Our ecosystem spans:

• Game Development — building the next generation of Web3 gaming, where gameplay comes first, players own their assets, and developers thrive within massive, engaged communities.

• Digital Marketing Ecosystem — building a unified ecosystem that combines a leading high-performance advertising platform with emerging media and affiliate solutions.
 

Responsibilities:

• Train, fine-tune, and optimize ML models for production use cases;
• Build data processing pipelines, workflows, and background workers for AI inference
• Participate in model evaluation, hypothesis testing, and metric improvements
• Experiment with ML concepts, prototypes, and production-ready pipelines
• Support integration with LLM-based features and APIs
• Collaborate with product teams to implement ML-powered solutions that solve business problems
 

Requirements:

• 3+ years strong Python skills and experience with ML libraries (PyTorch, TensorFlow, Hugging Face)
• Basic experience with ML pipelines, training, and fine-tuning models
• Understanding of backend development and API design to integrate ML solutions into production systems
• Basic LLM knowledge (prompt engineering, API integration)
• Analytical mindset, problem-solving skills, and independence
 

Nice-to-Have:

•Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field
• LLM APIs and prompt engineering experience
• Experience with Docker, cloud platforms, MLOps, CI/CD

 

Hiring process:
• Intro call with a Recruiter — Interview with the Hiring team — Сollection of recommendations — Offer.

Join Bitmedia Labs to evolve, explore, and make a real difference — together.
Our culture is built on openness, trust, and support. We value initiative, ownership, and results. We work as one team — helping each other, celebrating wins, and learning from challenges together.

We offer the freedom and space to grow:
• Professional growth and self-realization through ambitious products;
• The opportunity to bring your ideas to life, experiment, and directly influence the product’s development;
• Collaboration with talented teammates united by a shared goal.

We also care about well-being and balance:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones.
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, run by volunteers from our team, we support the military, medics, and civilians across Ukraine — already delivering over $500,000 in aid. Here, your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you , send your CV and join us.
Let’s foster the world together!

At Speed & Function, recruiting is more than filling roles — it’s about strengthening the entire system and helping people grow. We are looking for a recruiter who thrives on hands-on work today and aspires to become a Lead Recruiter in the next couple of years. The ideal candidate has 5+ years of relevant experience and an advanced level of English (C1).

What You’ll Do
 

• Drive full-cycle recruiting for technical and non-technical roles: sourcing candidates creatively, conducting interviews, and ensuring an excellent candidate experience.
• Partner with hiring managers and native English—speaking clients to shape ideal candidate profiles, while learning to challenge assumptions and raise the bar for every hire.
• Continuously experiment with sourcing tools, channels, and processes — improving and aligning them with company strategy.
• Track and report on recruiting metrics, recommending process improvements that drive results.
• Contribute to employer branding, candidate journey improvements, and engagement initiatives.
• Actively grow your own practice by joining recruiting communities, building mentor relationships, and staying curious about new methods.
• Take on small strategic initiatives (such as employer branding, metrics, or candidate journey improvements) to prepare yourself for future leadership.
   

What Growth Looks Like
 

• Year 1: Master hands-on recruiting at S&F. Fill roles effectively, refine processes and tools, and establish yourself as a trusted partner to hiring managers and leadership.
• Year 2+: Step into a Lead Recruiter role and join the S&F leadership team: mentoring newer recruiters, owning metrics, and helping design the future of our People function.
• Along the way, you’ll receive ongoing feedback, participate in developmental programs, and be supported in pursuing external learning (e.g. recruiter guilds, conferences, or mentorship networks).
   

What We Value
 

• Curiosity about people and systems — seeing each hire as part of the bigger picture.
• Hunger to grow — you want to become more than you are today.
• Comfort with feedback — using it as fuel to improve.
• Willingness to balance hands-on execution now with long-term ambition.
• Engagement with the broader recruiting craft — following trends, learning from peers, and contributing back to communities.
   

Why You Might Love This Role
This is a role for someone who enjoys the craft of recruiting and sees it as a stepping stone to leadership. You’ll have autonomy, support, and a clear path to grow into Lead Recruiter. If you’re looking for stability without growth, this may not be the right fit — but if you want to build yourself as you build a company, we’d love to talk.

Welcome to ApexTech 🙌
 

As a dynamic force in the tech landscape since our inception, we’re not just a company — we’re architects of digital transformation. Since 2012, we’ve been crafting digital success stories, offering top-notch IT services that blend expertise with innovation.

🚀 We are looking for PHP (Laravel) Developer 🚀

Responsibilities:
• Apply expertise in enterprise project environments, ensuring the successful delivery of robust solutions.
• Troubleshooting and resolving web application performance issues.
• Utilize experience in implementing and optimizing projects using MVC frameworks.
• Take charge of designing and building RESTful APIs for seamless integration.
• Handle projects focusing on a production environment, ensuring minimal downtime.
• Taking ownership and being proactive.

Requirements:
• 4+ years of experience with PHP and Laravel.
• Solid expertise in JavaScript (Vue/React)
• Working experience with enterprise projects. 
• Proficient in MVC framework and RESTful API development.
• An understanding of design patterns.
• Advanced architecture understanding both on theoretical and practical levels
• Commercial experience with RDBMS (PostgreSQL, MySQL).
• Caching experience, especially with in-memory key/value storage.
• Knowledge of debugging tools.
• Proven track record in a production environment with minimal downtime.
• Understanding of version control systems (e.g., Git).
• Commitment to quality, performance, continuous improvement, and efficiency
• Analytical mindset and good problem-solving skills
• Upper-intermediate level of English

Interview process:
1. Intro-call with the Recruiter.
2. Test Task.
3. Technical Interview.
4. Client Interview

What do we offer?
💻 Full remote work and meetings for brainstorming.
💡Freedom and flexibility.
🚀A team of top experts and the synergy of the entire organization.
💸Competitive salary.
🌿 Vacation and sick leaves.
🙏Therapy sessions with our psychologist.
📚Budget for professional development.
💃Corporate events and team building.

Welcome to ApexTech 🙌

As a dynamic force in the tech landscape since our inception, we’re not just a company — we’re architects of digital transformation. Since 2012, we’ve been crafting digital success stories, offering top-notch IT services that blend expertise with innovation.

🚀 We are looking for Product Owner 🚀

Responsibilities: 
• Collaborate with business and technology stakeholders to specify the scope of the New Origination System project.
• Break down the project scope into value-generating features that will be delivered and supported by the IT team.
• Contribute to the prioritization and management of the project backlog.
• Define and scope features, enhancements, and fixes.
• Write story-level functional specifications with corresponding acceptance criteria.
• Perform a review and sign-off of completed features/improvements/bug fixes.
• Use expert knowledge of the system behavior to ensure customer and user issues are reviewed and resolved.
• Foster an environment of openness, transparency, and fairness in decision-making both within the IT team and across stakeholder groups.
• Contribute to the development and maintenance of project documentation where appropriate.
• Contribute to the continuous improvement of the Software Product team’s capabilities, processes, and ways of working with the wider business.
• Identify, escalate, and manage risks.

Requirements:
• 3+ years experience in a Product Owner role.
• Tertiary qualification(s) in a relevant competency.
• Experience in a financial services environment, preferably credit lending.
• Extensive experience in business analysis and requirements definition.
• Experience working in a collaborative Agile (Scrum / Kanban) environment.
• Strong commercial focus with the ability to assess the value of the feature to be delivered.
• Excellent communication skills.
• A self-motivated, proactive, independent thinker, with a “can do” mentality.
• Experience in data and process modeling.
• Experience working with Atlassian JIRA and Confluence.
• Comfortable working in a collaborative team environment.

Interview process:
1. Intro-call with the Recruiter.
2. Client Interview/Technical Interview.

What do we offer?
💻 Full remote work and meetings for brainstorming.
💡Freedom and flexibility.
🚀A team of top experts and the synergy of the entire organization.
💸Competitive salary.
🌿 Vacation and sick leaves.
🙏Therapy sessions with our psychologist.
📚Budget for professional development.
💃Corporate events and team building.

Welcome to ApexTech 🙌
 

As a dynamic force in the tech landscape since our inception, we’re not just a company — we’re architects of digital transformation. Since 2012, we’ve been crafting digital success stories, offering top-notch IT services that blend expertise with innovation.

🚀 We are looking for Automation QA 🚀

Responsibilities: 
• Develop and maintain end-to-end automation tests across SaaS applications, APIs, backend systems,

and frontend UIs.

• Collaborate effectively with Product Owners, Developers, Designers, DevOps Engineers, and the wider

business.

• Areas of testing include unit, integration, regression, stress, using Playwright, TypeScript and other test

Tools including CI.

• Write scripts for testing RESTful, XML/SOAP APIs, using Postman or similar tools.

• Create and maintain a suite of test cases in JIRA, Zephyr and AWS.

• Working in an Agile environment – Scrum.

• Perform manual tests if/when necessary (although not the norm).

Requirements:
• 3+ years of experience working on automation projects.
• Experience working in a collaborative Agile (Scrum/Kanban) environment.
• In-depth experience with at least one TypeScript test automation framework, e.g. Playwright, TestCafe, Cypress
• In-depth experience with at least one testing tool, e.g. Cucumber/Gherkin.
• In-depth experience testing web-based, SaaS applications.
• Ability to write clean automated tests to a high standard in TypeScript.
• Practical experience using Git and CI/CD tools.
• Mentoring skills for helping less experienced members of the team.
• Practical experience with JIRA and Confluence.
• Excellent communication skills.
• Self-motivated, proactive, independent thinker, with a “can do” mentality.
• Team player.

Interview process:
1. Intro-call with the Recruiter.
2. Test Task.
3. Client Interview/Technical Interview.

What do we offer?
💻 Full remote work and meetings for brainstorming.
💡Freedom and flexibility.
🚀A team of top experts and synergy of the entire organization.
💸Competitive salary.
🌿 Vacation and sick leaves.
🙏Therapy sessions with our psychologist.
📚Budget for professional development.
💃Corporate events and team building.

Job Description

Required

• Experience with PLC programming e.g. Rockwell, Siemens, Schneider etc.

• Experience with the IEC 61131-3 programming languages, especially ladder logic, sequential function chart and structured text. 

• Demonstrated problem solving and troubleshooting skills, ideally in a service / support engineering context.

• Upper-intermediate English level

Desired

• Experience with user interfaces e.g. FactoryTalk View, WinCC.

• Experience with industrial robot programming e.g. ABB, Fanuc.

Job Responsibilities

1. Provide remote technical support to site operators during downtime events, assisting them in returning the equipment to an operational state. 

2. Investigate in-service technical problems, assembling information and performing root cause analysis.

3. Develop and validate solutions to issues discovered with existing equipment in-service, which can include PLC logic, industrial robot logic and user interfaces.

4. Develop troubleshooting guides and train equipment operators in their use.

5. Develop and maintain a database of troubleshooting guides. 

6. Work schedule is shift based

Department/Project Description

Symbotic’s talented and diverse workforce develops disruptive robotic solutions for warehouse automation and supply chain transformation, drives results and focuses on customer satisfaction. Our modular and scalable solutions utilize existing space and high-speed robotics combined with proprietary software and technology. Since forming in 2007, Symbotic has grown to over 700 employees in North America and supports an impressive, high-profile customer base. We seek candidates who are passionate about our solution and approach problem solving with a creative mind and a commitment to excellence. If you seek a challenge and want to impact the way the world distributes product from manufacturers to store shelves, we invite you to join our team.

Skill Category

Engineering - Other

Keyskills - Must Have

• PLC Programming
• HMI

Keyskills - Nice to Have

Additional Skills

IEC 61131-3, industrial robot programming

About Amplify

At Amplify, we're enabling online merchants to increase their revenue in-store by helping shoppers discover and purchase more products. Amplify is the first complete e-commerce upsell platform. It enables brands to upsell and cross-sell at every stage of the buyer’s journey.

Amplify helps e-commerce brands increase their revenue from every store visit by creating rich sales experiences. With the most advanced solution for product deals, discounts engine, and storefront API, Amplify enables brands to dramatically increase their average order value (AOV) and return on investment (ROI).

Role Overview

Amplify is looking for a detail-oriented and customer-focused Customer Support Representative to help deliver an excellent experience to our merchants. In this role, you will be on the front lines supporting Shopify store owners, answering questions, resolving issues, and helping customers get the most value from Amplify.

This is an entry-level role ideal for someone with strong English communication skills, a problem-solving mindset, and an interest in SaaS, e-commerce, and customer experience. You will work closely with our Customer Success, Product, and Engineering teams in a fast-paced, fully remote environment.

Key Responsibilities

• Respond to customer inquiries via chat and email in a timely, friendly, and professional manner

• Troubleshoot basic technical issues and product questions related to Amplify and Shopify

• Guide customers through setup, onboarding steps, and best practices

• Escalate bugs and complex issues clearly to the internal team with proper documentation

• Maintain accurate records of customer interactions in our support tools

• Identify common issues and proactively suggest improvements to help articles and workflows

• Represent Amplify’s voice and values in every customer interaction

• Support customer retention by ensuring a smooth, positive experience

Requirements

• Excellent written and spoken English with the ability to communicate clearly and professionally

• Strong attention to detail and ability to follow processes consistently
- Basic knowledge in HTML/CSS
- JavaScript knowledge is an advantage

• Comfortable working with web-based tools and learning new software quickly

• Customer-first mindset with patience and empathy

• Ability to manage multiple conversations and tasks at once

• Reliable internet connection and a quiet remote work environment

• Availability to work aligned with US business hours is a must

• Previous experience in customer support, SaaS, Shopify, or e-commerce is a plus but not required

What We Offer

• Competitive hourly compensation as a contractor

• Fully remote work with a flexible, supportive team

• Hands-on experience in a fast-growing SaaS company

• Clear processes, training, and room to grow into more advanced CS roles

• Exposure to Shopify, e-commerce, and modern customer support tools

How to Apply

Please submit your CV along with a short note explaining why you are interested in customer support and any relevant experience you have working with customers, SaaS tools, or e-commerce platforms.

BotsCrew is looking for an experienced Sales Development Representative to help us scale customer acquisition in 2025. You’ll work closely with our Co-Founder and Head of Sales, playing a key role in turning inbound interest into closed deals — while also building new opportunities through Upwork.

If you’re excited about selling cutting-edge Generative AI solutions, working with enterprise clients, and being part of a fast-growing global team, this role is for you.

Why this role is exciting

• You’ll sell real, production-ready AI solutions—not experiments or hype
• You’ll work directly with decision-makers at Fortune 500 and enterprise companies
• You’ll influence deals from first conversation to proposal and close
• You’ll collaborate closely with leadership, marketing, and technical experts

• You’ll grow your skills in AI, enterprise sales, and high-value deal strategy

   

What you’ll do

• Work primarily with the US market, handling high-quality inbound leads
• Participate in the full sales cycle, with a strong focus on discovery calls and qualification
• Generate new opportunities through consistent, thoughtful outreach on Upwork and other outbound channels
• Support later sales stages, including estimations and proposal development
• Elicit client requirements and collaborate with the technical team to shape winning proposals
• Conduct demos and create business-focused proposals that clearly show ROI
• Maintain accurate sales records in CRM and share insights with leadership and marketing

• Track industry and pipeline trends and contribute ideas for new or improved offerings

   

What we’re looking for

• 2+ years of experience in software or IT services sales
• Proven ability to close deals $50,000+
• Hands-on experience with Upwork outreach and bid management
• Advanced English (C1) — written and spoken
• Strong understanding of sales best practices and basic market research
• Excellent communication and presentation skills, especially with enterprise clients
• Confident user of Google Workspace tools and CRM systems (HubSpot preferred)
• Strong organizational and time-management skills
• Interest in — or passion for — Generative AI solutions (a big plus)

Why BotsCrew?

• People first. We’re a values-driven team that supports each other — even in challenging times (COVID-19, Ukraine-russia war, and beyond).
• Proven expertise. BotsCrew is a recognized global leader in AI implementation, trusted by enterprise brands like Indeed, Honda, and Coca-Cola.
• Real impact. Our AI solutions deliver measurable ROI and solve real business problems.
• Global exposure. 80%+ of our clients are in the USA, with strong presence in the UK, Canada, Australia, Switzerland, and Germany.
• Career growth. You’ll work closely with C-suite leaders, sharpen your enterprise sales skills, get first-hand experience with the technology shaping the world, and contribute to 6-figure deals.

🎯 Ready to take the next step?

Apply now and join BotsCrew as we build the next generation of Generative AI solutions — together.

About the Company
We are an international IT company with roots in Ukraine, working in outsourcing / outstaffing. We build and support custom software products across multiple projects.

About the Role
We are looking for a junior+ level Manual QA who will also support delivery coordination on small to mid-sized projects.
The role focuses on hands-on manual testing combined with day-to-day tasks and delivery coordination. It requires ownership, structured thinking, and strong attention to detail, but it is not a senior PM or BA position.

Responsibilities

• Manual testing of product functionality and user flows.
• Quality control of releases.
• Bug reproduction, reporting, and tracking.
• Maintaining test cases and basic QA documentation.
• Coordinating tasks, priorities, and delivery status.
• Communicating with developers, tech leads, and product stakeholders.

• Keeping project information clear and structured.

   

Requirements

• Experience in manual QA.
• Experience coordinating tasks or people (QA, PM, delivery, or similar roles).
• Strong attention to detail and structured thinking.
• Responsibility, reliability, and follow-through.

• Ability to work with multiple tasks or projects in parallel.

   

Nice to Have

• Business Analysis or requirements clarification experience.
• Experience working with multiple projects.
• English (not required for all tasks, but useful for future growth).