Jobs at Djinni

Position: UI/UX Designer (Web Projects)

We are looking for a talented and experienced UI/UX Designer with 4+ years of hands-on design experience and excellent English communication skills to join our team. The ideal candidate will work directly with international clients on website projects and must be confident in managing client expectations and presenting design solutions.
 

Responsibilities:
 

• Collaborate with clients and internal teams to understand project requirements and translate them into effective user experiences
• Design user-friendly, visually appealing interfaces for websites (Shopify, Webflow, WordPress)
• Conduct research, wireframing, prototyping, and final UI delivery
• Present and explain design concepts to clients in a clear and engaging manner
• Ensure a consistent design approach across various platforms and devices
• Collaborate closely with developers to ensure design accuracy during implementation

Requirements:
 

• 4+ years of proven experience in UI/UX design
• Strong portfolio showcasing website design projects (especially client-facing ones)
• Fluent English (B2+), with the ability to communicate directly with clients
• Proficiency with tools like Figma
• Experience designing for Shopify, Webflow, and WordPress platforms
• Strong understanding of user-centered design principles and responsive design

Nice to have:
 

• Experience with e-commerce or SaaS platforms
• Basic understanding of HTML/CSS
• Motion/interaction design skills
• Experience with After Effects

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Requirements
 

• Minimum 0,5 year of experience in web design.
• Portfolio of website projects (preferably showcased on Dribbble or Behance, with Figma design files).
• Proficiency in Figma for creating and refining web designs.
• Solid knowledge of Webflow and its best practices.
• Creativity and an innovative approach to problem-solving, with great attention to detail.
• Ability to manage multiple projects simultaneously.
• Basic understanding of web development principles (HTML, CSS concepts).
• Strong communication skills for effective collaboration with clients and team members.
• Intermediate or higher level of English.

Responsibilities
 

• Design and build Webflow templates, including direct design work in Webflow.
• Design visually appealing, user-friendly websites in Webflow and Figma that meet project objectives, align with brand guidelines, and support overall project goals.
• Maintain, support, and enhance the visual style of the company’s existing products.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

We’re looking for a Marketing Manager with hands-on experience in managing performance campaigns and direct communication with clients.

Requirements:

• 1,5-3 years of proven experience in digital marketing, preferably in performance or growth-oriented roles.
• Strong hands-on experience with Google Ads (Search, Display, Remarketing) and Meta Ads (Facebook, Instagram).
• Solid understanding of conversion tracking, event setup, and analytics via GA4 + Google Tag Manager.
• Knowledge of SEO fundamentals (technical and content-related).
• Experience with CRM systems (Active Collab, HubSpot, or similar).
• Strong analytical and problem-solving skills.
• Excellent English communication skills (B2 level or higher).
• Ability to manage multiple campaigns simultaneously and meet deadlines.
• Proactive, data-driven, and results-oriented approach.

Responsibilities:

• Plan and execute digital marketing campaigns across Google Ads, Meta Ads, SEO, and email marketing.
• Launch, monitor, and optimize paid advertising campaigns with a focus on performance, ROI, and conversions.
• Manage multiple campaigns simultaneously, ensuring timely delivery and quality execution.
• Serve as the main point of contact for clients: handle communication, approvals, reporting, and feedback.
• Set up and maintain tracking in Google Tag Manager, including event tracking and GA4 integration.
• Analyze campaign and website performance data and turn insights into optimization actions.
• Collaborate with designers, copywriters, SEO specialists, and developers to produce effective marketing assets and campaigns.
• Ensure smooth cross-functional execution of marketing projects from planning to delivery.

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Requirements
 

• Minimum 0,5 year of experience in web design.
• Portfolio of projects (preferably showcased on Dribbble or Behance, with Figma design files).
• Proficiency in Figma designs.
• Creativity and an innovative approach to problem-solving, with great attention to detail.
• Ability to manage multiple projects simultaneously.
• Basic understanding of web development principles (HTML, CSS concepts).
• Strong communication skills for effective collaboration with team members.
• Intermediate or higher level of English.

Responsibilities
 

• Create and improve UI/UX design
• Optimize the structure of pages, sections, and blocks
• Work on interface logic and usability
• Design and manage listings
• Create widget designs for different platforms (e.g. Shopify, Wix, etc.)
• Collaborate with developers and the team to implement design solutions

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

Remote – Full-time – Flexible Hours – Shifted schedule to EST (New York) timezone

2+ years in B2B marketing
Experience working with international or enterprise clients is a plus
Comfortable explaining complex products in simple terms
Hands-on with LinkedIn outreach, email campaigns, or content
Familiar with CRM tools (HubSpot, Salesforce, etc.)
Able to track results and adjust campaigns based on data
Strong written English

Nice to have:
FinTech or data/analytics background
Basic understanding of financial markets
Experience with ads, SEO, or marketing automation

What You’ll Do

Run B2B marketing campaigns (mostly LinkedIn and email)
Find and engage potential clients
Create simple content (posts, emails, decks)
Work closely with sales on leads and messaging
Track what works and improve it

Example projects

LinkedIn outreach to investors and funds
Email campaigns for lead generation
Content explaining how our product is used
Supporting product launches

What You Get

Remote work, flexible schedule
Paid vacation (after 8 months)
Learning opportunities in FinTech and marketing
Small team, no micromanagement
Work with global clients

We are looking for an Automation QA Engineer with a focus on mobile testing (iOS/Android).

Daily work start between 11:00 and 14:00 Finish time to ensure overlap with US time zones.

Key Responsibilities

• Plan and execute manual and automated tests; analyze test results and report defects, issues, and bugs clearly and concisely.
• Validate data accuracy, ensuring inputs from the ring translate correctly to user-facing insights.
• Visualize data and metrics to communicate test coverage and quality status to stakeholders.
• Implement, maintain, and enhance test automation frameworks using Pytest and Appium
• Integrate automated testing in CI/CD pipelines (e.g., GitHub Actions) to support continuous testing and fast feedback.
• Ensure regression suites are stable, reliable, and provide high-value coverage for core health features.
• Work closely with developers to debug issues and ensure timely resolutions.

Experience & Skills

• 3+ years of hands-on software testing experience.
• QA and Test Automation Experience: Proven track record of designing, building, and executing automated tests for mobile applications (iOS/Android).
• Domain Experience: Experience testing health, wellness, or medical-related software is a strong plus. Familiarity with testing algorithms or data-driven features.
• Automation Frameworks & Tools: hands-on experience with Pytest and Appium
• Programming/Scripting Skills: Python is required ( or Java)
• CI/CD Expertise: Familiarity with CI/CD tools such as GitHub Actions, Jenkins, or GitLab CI, and best practices for continuous testing.
• Analytical and Troubleshooting Skills: Ability to identify root causes of complex issues quickly and drive solutions.
• Communication & Collaboration: Strong interpersonal skills with the ability to work cross-functionally with developers, product teams, and science teams.

AI Tools: Experience with LLMs and AI-driven dev/test tools (e.g., GitHub Copilot, Claude Code, Cursor) is a plus.

About the project

Anttix is a software development company focused on technology solutions for CFD brokers and financial services. We’re building our own CRM platform using Power Apps (model-driven) and Dataverse as the core data layer, integrating it tightly with trading, KYC, payments, and marketing systems.

We work in small, senior teams that ship fast, don’t tolerate unnecessary bureaucracy, and care about building systems that actually get used in production.

The platform is delivered by a remote engineering team that owns the full stack behind the broker: the CRM, the trading integration, the payment orchestration, the mobile and web clients, and the back-office tooling used by Compliance, Sales, and Customer Service. The CRM is the system of record for everything customer-related — identity, KYC state, deposits and withdrawals, bonuses, MT5 account assignment — and is where most new business logic lands first. Tech-wise it is a PowerApps / Dataverse solution backed by Power Automate flows and a set of Java microservices; we'll go into the details in the interview.

We’re looking for a experienced business analyst who can translate business requirements into development tasks.

You will work directly with the CTO, Project Manager, two backend developers, a PowerApps/Dataverse developer, a frontend developer, two QA engineers, and DevOps, plus regular contact with Backoffice, Compliance, Payments, and Sales stakeholders on the business side.

Role summary

We are looking for a Business Analyst to own the requirements, data, and acceptance layer of the VCG CRM platform. You will translate regulatory, commercial, and operational needs into Dataverse entity models, Power Automate flow specifications, gRPC API contracts, and UAT scenarios — then verify that what we deliver matches what the business asked for.

This is a hands-on BA role on a real, complex financial product. You will read Power Automate flow JSON, query Dataverse, sit in MT5 trading sessions, and write acceptance criteria that actually catch bugs. You will not be producing slide decks.

What you'll do

Requirements & discovery

• Capture and document behaviour across the CRM (user lifecycle, deposit/withdrawal routing, KYC transitions, bonus logic, MT5 group assignment) from production flows, Confluence docs, and direct observation of the live system.
• Interview Backoffice, Compliance, Payments, and Sales stakeholders; convert their needs into documented requirements tied to specific Jira epics.
• Decompose epics into user stories with clear acceptance criteria that developers can implement without follow-up questions.

Data & process modelling

• Own the logical data model for custom Dataverse entities: contacts, trading accounts, transactions, bonuses, consents, state-machine audit.
• Document field semantics, alternate keys, and cross-system mismatches (e.g., "Id" vs "Guid", timezone offsets between MT5 UTC+2 and Dataverse UTC) that trip up integrations.
• Model business processes (user state machine Demo → Limited → KYC → Full, deposit routing per provider, MT5 group assignment per country/affiliate, account closure reasons) as flowcharts and state diagrams — Mermaid preferred, Lucidchart acceptable.

Flow & rules specification

• Specify Power Automate flows and Dataverse business rules: triggers, conditions, branches, error paths, compensating actions.
• Review existing flows in production, decide which need rework as requirements change, and shepherd the changes through delivery.
• Define event contracts published to Azure Service Bus (event name, payload schema, ordering guarantees, idempotency keys).

Test & acceptance

• Run data validation when onboarding new data sources or migrating between environments, using SQL / Fetch XML / Snowflake queries you author yourself.
• Own UAT sign-off: coordinate with QA, Backoffice, and Compliance; track defects in Jira; make the call on go/no-go criteria for each release.

Documentation & communication

• Maintain project documentation in Confluence, mirrored to the git repo.
• Keep the Jira backlog current: groom it, link specs to tickets, attach acceptance criteria to every story before it enters a sprint.
• Write clear, terse documentation. No filler. Diagrams where they help, tables where they help, prose only when nothing else does.

Required experience

• 3+ years as a Business Analyst on software products, at least one of them on a data-heavy or regulated domain (fintech, trading, payments, iGaming, insurance, healthcare).
• Translating business requirements into technical specifications is the core of this role. You can sit with a Compliance officer, a Payments lead, or a Sales manager, understand what they actually need (vs. what they first ask for), and turn it into something a developer can build without coming back for clarification.
• Strong process and data thinking: you naturally reach for state diagrams, flowcharts, and entity relationships when describing a problem, and you can spot inconsistencies in a process before code is written.
• Comfortable working with structured data and basic SQL — enough to validate that the system does what the spec says, without waiting for an engineer.
• General technical literacy: you can read an API contract, follow a workflow definition, and discuss trade-offs with engineers — you don't need to write the code, but you understand the shape of what's being built.
• Practical grasp of state machines, workflow logic, and master data concepts.
• Written English strong enough to produce specifications that developers implement without coming back for clarification.
• You do not need to be a developer. The team includes a dedicated PowerApps/Dataverse developer, backend and frontend engineers, QA, and DevOps — the BA's job is to make sure they're building the right thing, not to build it.

Nice to have

• Experience with retail CFD / FX / trading platforms; familiarity with MetaTrader 5 concepts (groups, deals, positions, margin, leverage, demo vs live accounts).
• Experience with payment orchestration (Praxis, TotalProcessing, regional LatAm/MEA PSPs, card vs APM routing).
• Experience with KYC/AML vendors (SumSub, Onfido, Veriff) and the associated compliance workflows.
• Experience with messaging / campaign tools (Braze, SendGrid, Mixpanel) for transactional notifications and lifecycle campaigns.
• Experience operating a live production financial system — releases, incidents, hotfixes with real customer funds at stake.
• Exposure to AI-assisted development (Claude, Copilot, Cursor) — this project uses AI aggressively for code generation, test generation, and data validation. You will use the same tools to accelerate specification and analysis.

How we work

• Remote-first, distributed team across Europe. Core overlap hours roughly 10:00–18:00 EET.
• Tooling: Jira, Confluence, Git (GitHub + Bitbucket), PowerApps, Dataverse, AWS, Azure, Snowflake, Grafana, CloudWatch.
• Documentation in git: specs and plans are markdown files committed alongside the code, reviewed via pull requests like anything else.
• English is the working language for written artefacts; spoken language is flexible within the team but all specs, tickets, and review comments are in English.
• Ownership: you own your deliverables end-to-end — from stakeholder interview through UAT sign-off. We do not hand work off between "requirements" and "analysis" and "testing" — those are the same job.

Engagement

• Full-time contract, long-term. The CRM is the backbone of the business and the BA role is a permanent seat on the team — new features, new payment providers, new regulatory requirements, new markets are continuously in flight.

We are a fast-growing fintech company with over 8 years of experience building financial infrastructure for digital advertising businesses. We provide solutions that help media buyers and advertisers run campaigns efficiently and without interruptions.

We are seeking a strategic and hands-on Chief Financial Officer to lead the financial function across multiple international entities. This role suits someone who combines high-level strategic thinking with a solid operational foundation in accounting and reporting.

Responsibilities:

• Partner with the CEO and COO to shape business strategy and financial planning
• Provide the board with monthly and yearly financial analysis based on reporting to guide strategic direction
• Own reporting, invoicing, and reconciliation logic
• Develop dashboards and automate ongoing data analysis for real-time visibility in close collaboration with the product and engineering teams (proven experience applying solutions is a strong advantage)
• Manage legal entities across the globe (with focus on Europe and the US)
• Manage relationships with auditors, tax advisors, banks
• Manage multi-currency operations, treasury, and cash flow across jurisdictions
• Work with banks, payment systems, financial regulators
• Identify and manage financial risks, inefficiencies, and growth opportunities
• Lead the finance team of 5+ people including setting clear KPIs and ensuring professional development plans are followed through

• Establish efficient communication processes within the finance team and across other departments

   

Requirements:

• 8+ years of experience in finance, with prior experience in a Head of Finance or CFO role
• C1+ English level
• Strong expertise in financial modelling, reporting, and strategic planning across multiple international entities
• Background in SaaS, fintech, or a high-growth tech company is strongly preferred
• Proven experience of efficient managing and developing finance teams - from hiring to following personal development plans
• Experience with automation opportunities in finance operations
• Proven ability to implement scalable systems and lead through periods of growth or change
• Strong communication and people management skills – able to inspire a team while engaging the board
• Comfortable operating in a fast-moving, entrepreneurial environment

Nice to have:

• Hands-on experience with AI tools in a finance context
• Hands-on experience with automations (workflows, dashboards)

What we offer:

• Remote work from anywhere
• Full-time
• Unlimited paid vacation days
• 10 paid sick days
• English classes
• Presents from the company

We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences. Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way! So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching high-impact, data-driven features that boost monetization and engagement. Every idea counts here, and every release reaches a massive global audienceWe are now expanding into Arab countries and Europe, enhancing content quality, and rolling out new features to keep users hooked. We are among the Top 5 streaming products in the US and rank in the Top 10 worldwide. Our next milestone: break into the global Top 5, and we are moving fast to make it happen

About your role: This role is an opportunity to build and scale the entire Partner Growth direction inside a high-load international product where partnerships directly influence acquisition, engagement, and revenue growth. You will own the strategy from the ground up: shaping processes, launching new acquisition initiatives, building relationships with creators and agencies, and creating a strong Partner Growth team around you.

You will work closely with Product, Marketing, Analytics, and Operations to identify growth opportunities, test new approaches, and scale successful initiatives across international markets. We are looking for someone who combines strategic thinking with hands-on execution and feels excited about building new systems in a fast-growing environment where decisions are made quickly and ownership is real.

In this role, you will

• Build and lead the Partner Growth function from scratch, including strategy, processes, team structure, and operational workflows
• Develop scalable growth strategies for partners, creators, and agencies across international markets
• Own partner performance metrics and identify new opportunities to increase engagement, retention, and monetization
• Build lead generation pipelines and scale acquisition channels
• Launch and optimize outbound partnership initiatives and creator acquisition strategies
• Work closely with Product, Analytics, Marketing, and Operations teams to launch growth initiatives and improve partner experience
• Analyze large-scale performance data to uncover growth levers and optimization opportunities
• Drive experimentation culture through A/B testing and data-driven growth decisions
• Hire, mentor, and grow a high-performing Partner Growth team
• Influence product roadmap by bringing partner and market insights directly into product development discussions

It’s all about you

• English B1+
• 3+ years of experience in Growth, Partnerships, or Business Development roles
• Proven track record of building lead generation pipelines and scaling acquisition channels
• Experience with influencer and creator marketing
• Experience with partnerships and outbound acquisition strategies
• Understanding of performance and paid acquisition channels at least on a strategic level
• Strong understanding of funnels, CAC, ROI, and key growth metrics
• Experience running experiments and optimizing acquisition channels based on performance data
• Analytical mindset with confidence working with dashboards, funnel analysis, and data-driven decision making
• Strong communication and stakeholder management skills

• Ability to move fast, prioritize independently, and take ownership in a high-growth environment

   

Would be a plus

• Spanish B2+
• Experience in creator economy, live streaming, social networking, or entertainment products
• Experience in Account Management, Customer Success, or Sales
• Experience working with international markets and cross-functional product teams

What we offer

• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Maternity recovery support allowance
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical interview
• Test task
• Reference check
• Offer

We are a fast-growing fintech company with over 8 years of experience building financial infrastructure for digital advertising businesses. We help media buyers and advertisers run campaigns efficiently and without interruptions.

We are looking for a hands-on Head of Finance Operations who knows how to keep things running - accurately, on time, and across multiple entities. This is a role for someone who owns the numbers, builds the processes, and own the full reporting cycle.

RESPONSIBILITIES

• Own and contribute to end-to-end accounting, invoicing, reconciliation, and financial reporting with the team with the focus on analysis based on reporting
• Work with legal entities across the globe (with focus on Europe and the US)
• Manage cash flow, payments, refunds, and multi-currency operations
• Manage payroll, and employee compensation processes
• Prepare monthly, quarterly, and annual financial reports and with a focus on financial analysis based on reporting
• Maintain, document, and continuously improve existing finance procedures
• Lead the finance team of 5+ people including setting clear KPIs and ensuring professional development plans are followed through
• Collaborate with other departments to ensure smooth financial operations company-wide
• Build and maintain dashboards for real-time financial visibility
• Identify opportunities to automate recurring finance workflows and implement solutions

• Partner with the CEO and COO on ad-hoc analysis and strategic financial projects

   

REQUIREMENTS

• 5+ years of experience in finance operations, reporting, audit or a similar hands-on role
• Proven experience managing finances across multiple legal entities (international experience is a plus)
• Solid understanding of accounting principles, invoicing, and reconciliation
• Experience with financial reporting, with a strong focus on analysis based on them
• Comfortable working with large datasets and financial tools
• Detail-oriented with strong ownership and ability to work independently
• Strong communication and people management skills
• Comfortable operating in a fast-moving, entrepreneurial environment
• B2+ English level

NICE TO HAVE

• Fintech / SaaS background
• Experience with workflow automations & integrations
• Experience building financial dashboards and real-time reporting systems

• Hands-on experience with AI tools

   

WHAT WE OFFER:

• Remote work from anywhere
• Full-time
• Unlimited paid vacation days
• 10 paid sick days
• English classes
• Presents from the company

The representative office of an Estonian software company, which has been developing innovative solutions for transport management based on web and mobile platforms for almost 15 years, is looking for a Business Analyst.

REQUIREMENTS:

- 1,5+ years of professional experience in business analysis;

- Experience in documenting requirements using use-case methodology;

- Technical understanding of system design (software architecture, databases, API);

- Higher education;

- Technical English (higher proficiency is a plus).

COMPANY OFFERS:

- Official employment or as a private entrepreneur, all taxes are paid;

- Hybrid work format (2-3 Kyiv office visits per week) with short business trips to Western Ukraine once per quarter;

- Office located near Teremky metro station;

- 24 paid vacation days per year;

- Paid sick leave;

- Paid courses / trainings;

- Quarterly financial bonuses;

- Salary indexation twice a year.

Experience

• 3–5+ years in payments, fintech, or banking.
• Hands-on experience with merchant onboarding and acquiring banks.
• Background in roles such as Onboarding Manager, Merchant Operations, Account Manager, or Compliance Coordinator.

Core Knowledge

• KYC/AML, UBO, and Source of Funds.
• Corporate documents: Certificate of Incorporation, Shareholder Register, Board Resolutions.
• Commercial documents: Terms & Conditions, Privacy Policy, Refund Policy.
• Understanding of acquirer and card scheme requirements.

Key Skills

• Ability to review documents substantively, not just against a checklist.
• Managing multiple onboarding pipelines simultaneously.
• Strong follow-up and SLA management.
• Clear communication with merchants, banks, compliance, and legal teams.

Personal Qualities

• Highly detail-oriented and organized.
• Proactive and persistent.
• Results-driven.

Language

• Fluent English (C1–C2).

Nice to Have

• Experience with PSPs, acquirers, EMIs, or crypto payments.
• Exposure to high-risk industries such as crypto, forex, or gaming.

RedCore is an international business group that creates technological solutions for digital markets. 

Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

Powering Growth from the Core — this is the key mission laid under RedCore’s strong foundation. This is how we consistently stay ahead: by evolving and creating scalable solutions, while remaining committed to open and transparent communication with our partners.

We’re looking for a sharp and driven Senior Data Analyst to join our team!

Requirements:

* Strong experience with data visualization tools (preferably Tableau) — ability to design clear, insightful, and visually appealing dashboards;
* Excellent knowledge of SQL — writing complex queries, optimizing performance, and working with large datasets;
* Understanding of ETL processes and data modeling principles;
* Curiosity and proactive attitude — you love digging into data, finding patterns, and suggesting improvements.

Responsibilities:

* Build and maintain Tableau dashboards for key product and business metrics (user engagement, retention, conversion, revenue, etc.);
* Write and optimize SQL queries to extract, transform, and structure data from multiple sources;
* Conduct deep-dive product analyses to uncover trends, user behaviors, and growth opportunities;
* Continuously improve data quality, performance of dashboards, and analytical infrastructure.

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- Free internal English courses
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Job description:

Sales teams need support from with declined transactions of clients. Need to communicate with PSPs about payments of clients to get them approved fast and correctly. Communication in English with sales agents, manager, and psps via telegram/email/skype.

Requirements:

• Verbal and written communication skills in English, B1-B2;

• Proven experience in economic sphere will be a plus;

• Proven experience with payment systems will be a plus;

• Experience of work in bank will be a plus;

• High organizational skill & attention to detail to ensure all specifications are met;

• Ability to manage a number of tasks simultaneously;

• Independent in day-to-day job;

Basic salary 750 USD

Payment will be on crypto currency wallet.

Shifts - Monday - Friday: 9 hours during 7AM - 9PM

Weekends - 150%

Holidays - 150%

Vacation - unpaid

Location: Ukraine

Equipment: Yes