Jobs at Djinni

We’re working on a product that powers real conversations — an intelligent call center platform built to handle serious communication volumes. Think smart call routing, live dashboards, VoIP, and deep CRM integrations. The system is already running, already growing, and needs an engineer who wants to help shape where it goes next.

📍 Lviv / Remote · Full-time · 1+ years · English Upper-Intermediate

Stack

.NET 6+ / C# · React.js · TypeScript · MS SQL Twilio · WebRTC · SignalR · Azure (optional)

What You’ll Do

→ Build and maintain features across the full stack

→ Integrate telephony and CRM systems via APIs

→ Work on performance and scalability

→ Take part in code reviews, estimations, and tech discussions

What We’re Looking For

→ 2+ years with .NET (C#) and React.js in commercial projects

→ Good understanding of web architecture and client-server communication

→ Experience with REST APIs, relational databases, Git

→ English B2

What’s in It for You

✦ Stable long-term project

✦ Mentorship and regular growth conversations

✦ Remote or hybrid

✦ 18 vacation + 5 sick + 10 extra days off per year

✦ Accounting support, office lunches, team events

✦ Work Anniversaries -Special gifts to celebrate milestones.

What’s In It for You?

• Career Growth – Opportunities to develop and advance.
• Performance Reviews – Regular feedback and support.
• Work Anniversaries – Special gifts to celebrate milestones.
• Flexible Work – Hybrid or remote (Lviv office available).
• Mentorship – Guidance from experienced professionals.
• Accounting Support – We handle the paperwork.
• Paid Time Off – 18 vacation days + 5 sick days per year.
• Extra Leave – 10 additional days off annually.
• Free Office Lunches – Enjoy meals on us.
• Team Events – Gatherings, gifts, and a welcoming atmosphere.

Our client is a mobile gaming company building 2D games for iOS audiences worldwide. Their Unity team is responsible for gameplay systems, UI, animations, and the full in-game experience. They ship fast, iterate based on data, and build with modularity in mind.
 

We are looking for an experienced Unity Engineer who has shipped mobile games and knows the platform constraints cold. You'll be building and maintaining gameplay systems, implementing animations and UI, and working with Addressables to keep builds clean and modular. Strong C# and a practical mindset are a must.
 

Responsibilities

• Develop and maintain gameplay features, UI systems, and animations in Unity
• Work with Unity Addressables and Unity Package Manager to manage assets and dependencies
• Optimize game performance for mobile hardware (memory, draw calls, load times)
• Collaborate with game designers to implement and iterate on game mechanics
• Write clean, maintainable C# with an eye on scalability
• Use AI tools daily to accelerate implementation and reduce repetitive work
• Participate in code reviews and contribute to technical documentation
   

Requirements

• 5+ years of experience building mobile games in Unity
• Strong C# skills
• Deep knowledge of Unity's scripting APIs, 2D tools, UI systems, and animation
• Hands-on experience with Unity Addressables and Unity Package Manager
• Understanding of mobile performance constraints and optimization techniques
• Daily use of AI tools and coding agents
• English: Upper-Intermediate or higher (B2+)
   

Nice to have

• Experience with live ops or games-as-a-service products
• Familiarity with analytics integration or A/B testing frameworks in games
   

Conditions

• Full-time or part-time (3 days/week)
• Remote with occasional travel to team offsites

Headway Inc is a global tech company, revolutionizing lifelong learning by creating digital products for over 170 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine. We believe lifelong learning should be accessible, personalized, and impactful to each individual. That’s how we change the world and why we bring together exceptional minds.
 

The core of our achievements is our team. We believe in people and shared values SELECT. That’s why, together with Copywriting Lead Anna Korostashovets, we are looking for a Creative Copywriter who will strengthen the Nibble brand and build meaningful relationships with users through compelling communication.
 

What product will you be working on?

Nibble is an all-around knowledge app for adult learners. It offers short, interactive lessons on a variety of topics, from art to math. Nibble has been featured as App of the Day in over 50 countries, including the US, the UK, and Canada.
 

This role is your calling if you:

• Shape strategy, not just copy — your words influence product decisions and business outcomes
• Own the voice — build Nibble's brand communication from the ground up
• See the impact — watch your copy move metrics and connect with millions of learners
   

What you'll do:

• Craft social-first content: Write engaging posts for Instagram, TikTok, and Threads that stop the scroll and spark curiosity
• Build the voice: Own and evolve Nibble's Tone of Voice — create guidelines, run internal workshops, and make sure every word feels like Nibble
• Drive creative strategy: Develop ad copy, messaging frameworks, and campaign ideas that resonate and convert
• Shape the brand: Write taglines, campaign names, and key messaging that define how millions experience Nibble
• Collaborate across teams: Work closely with growth marketing, design, product, and other functions to align copy with strategy
• Test and iterate: Apply a data-driven mindset — form hypotheses, analyze performance, and refine based on what works
• Write across formats: From punchy headlines to long-form content, landing pages to paid ads — your versatility will shine
   

What you need to join us:

• 2+ years writing marketing copy in English with a portfolio that showcases range and creativity
• Content marketing or agency experience that taught you how to adapt, collaborate across teams, and deliver under deadlines
• Format versatility: Confident writing for social media, ads, landing pages, and adapting tone for different funnel stages
• Clarity is your superpower: You make complex ideas simple and engaging, backed by strong research and fact-checking skills
• Data-informed approach: You create with intuition but validate with metrics — test, analyze, iterate
• English proficiency: B2+/C1 level — you write like a native or close to it
• Alignment with our SELECT values
   

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays: we go on a week-paid holiday to rest and recharge twice a year. Besides that, we provide 20 paid vacation days per year.
• Supporting initiatives that help Ukraine. 
   

Are you interested? Send your CV!

 Our client is a mobile gaming company shipping consumer iOS games to a global audience. Quality is a first-class concern for them — they test deep, break things early, and ship with confidence. The QA team is embedded in the product process from day one, not bolted on at the end.

About the role We are looking for an experienced QA Engineer who knows iOS mobile inside out. You will own the testing of complex game flows, validate API contracts, dig into databases, and use proxy tools to understand exactly what's happening under the hood. If you love breaking things and have the receipts to prove it, this role is for you.

Responsibilities

• Design and execute test plans for iOS mobile game features (functional, regression, edge cases)
• Use proxy tools (ProxyMan, Charles) to intercept and analyze network traffic
• Test APIs via Postman and Swagger; validate backend responses against front-end behavior
• Work directly with databases to verify data integrity and game state
• File clear, reproducible bug reports and follow them through to resolution
• Identify gaps in coverage and push for better testability at the product level
• Integrate AI tools into QA workflows to improve coverage speed and test case generation
   

Requirements

• 5+ years of QA experience with a focus on iOS mobile apps
• Hands-on experience with proxy tools (ProxyMan, Charles, or equivalent)
• API testing with Postman and/or Swagger
• Proficiency with database querying and management tools
• Solid understanding of iOS platform behavior, OS versions, and device-specific quirks
• Daily use of AI tools in QA work
• English: Upper-Intermediate or higher (B2+)
   

Nice to have

• Experience testing mobile games
• Familiarity with game mechanics, economies, or live ops testing
   

Conditions

• Full-time or part-time (3 days/week)
• Remote with occasional travel to team offsites

Our client is a mobile gaming company building consumer iOS games with real traction. Their mobile team owns the full product experience: from onboarding to core gameplay to retention mechanics. They care about performance, craft, and shipping things users actually love.

We are looking for a senior iOS Engineer with a strong track record on consumer apps. You've shipped products with real user bases, you understand what makes an app feel native and polished, and you can work independently without needing everything spelled out. 
 

Responsibilities

• Build and maintain core iOS features using Swift and native iOS frameworks
• Collaborate with game designers and backend engineers to implement game flows
• Own performance, memory, and battery usage on your features
• Conduct code reviews and raise the bar for iOS quality across the team
• Actively use AI coding agents to accelerate development and reduce boilerplate
• Contribute to technical decisions around architecture and tooling
   

Requirements

• 5+ years building consumer iOS apps (shipped products on the App Store with real user bases)
• Native iOS development with Swift
• Strong understanding of UIKit and/or SwiftUI
• Experience with app performance profiling and optimization
• Comfortable working async with distributed teams
• Daily use of AI tools and coding agents
• English: Upper-Intermediate or higher (B2+)
   

Conditions

• Part-time (3 days/week)
• Remote with occasional travel to team offsites

Основні вимоги

• 3+ роки досвіду в SEO.
• Досвід просування B2B, industrial, manufacturing або metal/steel сайтів буде перевагою.
• Розуміння алгоритмів Google та сучасних факторів ранжування.

Технічні навички

• Проведення повного SEO-аудиту.
• Technical SEO:
  • Indexation
  • Crawl Budget
  • Canonical
  • Robots.txt
  • XML Sitemap
  • Redirects
  • Schema.org
  • Core Web Vitals
• On-page SEO:
  • Title
  • Meta Description
  • Heading Structure
  • Internal Linking
  • Image Optimization
• Keyword Research та Keyword Clustering.
• Побудова SEO-структури сайту.
• Контроль дубльованого контенту.
• Оптимізація швидкості завантаження сторінок.
• SEO для багатосторінкових корпоративних сайтів.

Контент

• Розробка контент-стратегії.
• Підготовка ТЗ для копірайтерів.
• Оптимізація існуючих сторінок.
• Створення Landing Pages під пошукові запити.
• Побудова Topic Clusters.

Off-page SEO

• Link Building.
• Outreach.
• Аналіз backlink-профілю.
• Робота з Ahrefs/Semrush/Majestic.

Аналітика

• Google Search Console.
• Screaming Frog.
• Ahrefs або Semrush.
• Відстеження органічного трафіку, CTR, позицій, конверсій та ROI.

Буде плюсом

• Базове розуміння HTML/CSS.
• Досвід роботи з WordPress або іншими CMS.
• Знання Local SEO.
• AI SEO (ChatGPT, Gemini, Claude для масштабування контенту).
• AEO (Answer Engine Optimization) та GEO (Generative Engine Optimization).

KPI

• Зростання органічного трафіку.
• Зростання кількості keyword rankings у Top 3 / Top 10.
• Збільшення кількості SQL/Leads з органіки.
• Покращення Core Web Vitals.
• Зростання Domain Rating/Authority.
• Зростання кількості якісних referring domains.
• Покращення CTR у Google Search.
• Збільшення органічної конверсії.

Очікуваний результат через 6 місяців

• Повністю закриті технічні SEO-помилки.
• Побудована SEO-структура всіх сервісних сторінок.
• Опрацьоване семантичне ядро.
• Стабільне зростання органічного трафіку та заявок.
• Побудована система звітності з чіткими KPI.

We are looking for an experienced QA Engineer who will become the first QA specialist on the project and take ownership of building the entire quality assurance process from scratch.

This role requires a strong combination of hands-on testing expertise, test automation skills, and the ability to design and implement scalable QA processes that support rapid product growth.

Responsibilities

• Establish and maintain QA processes, standards, and best practices across the project.
• Design and implement a comprehensive testing strategy, including manual and automated testing.
• Create and maintain test documentation (test plans, test cases, checklists, testing reports).
• Define and implement testing architecture suitable for a scalable product environment.
• Build and maintain automated end-to-end testing using Playwright and TypeScript.
• Integrate automated tests into CI/CD pipelines and ensure reliable execution during deployments.
• Participate in requirements analysis and provide quality-related recommendations.
• Define testing coverage, release quality gates, and test execution strategy.

Requirements

• Experience setting up QA and testing processes from scratch on a project.
• Strong understanding of QA methodologies, testing lifecycle, and test management practices.
• Ability to explain and implement:
  • test case creation and maintenance;
  • testing architecture design;
  • test strategy definition;
  • CI/CD testing integration;
  • test execution approaches and quality gates.
• Commercial experience with Playwright and TypeScript for at least 2 years.
• Experience building and maintaining automated test frameworks.
• Strong experience with integrating automated testing into scalable CI/CD pipelines.
• Experience working in Agile development environments.
• Strong analytical and problem-solving skills.
• Upper-Intermediate English level (B2+) or higher.

Nice to Have

• Experience in E-Commerce or B2B products.
• Experience with API testing and test automation.
• Experience with performance or security testing.
• Experience mentoring developers or introducing QA best practices across teams.
  
  We Offer:
• Remote work and flexible working hours.
• Legal support.
• Paid sick leaves.
• Paid vacations.
• Medical insurance. 
• Free English classes.

As a Junior Marketing Manager, you'll support our marketing department in executing campaigns, creating compelling content, and analyzing market trends. This role is perfect for someone who wants to start a marketing career in the technology industry and grow with us.

Devico is an IT outsourcing company that for over 16 years has been building digital experiences which drive customer engagement, a time-to-market advantage and revenue acceleration.

This is for you if you have:

• Work experience of 1 year or more in a similar position (B2B — will be an advantage);
• English at Upper-Intermediate level and above (written);
• Such qualities as creativity and initiative, proactivity, willingness to propose and discuss ideas;
• Good copywriting skills;
• Strong attention to detail and the ability to manage multiple tasks simultaneously;
• Ability to analyze data and draw conclusions to improve marketing strategies;
• Ability to work both independently and collaboratively within a team.

What you will do:

• Conduct market research and competitor analysis to identify trends and opportunities for business growth;
• Assist in the development and implementation of marketing strategies and campaigns;
• Help manage and maintain the company's online presence on social media, including content creation, scheduling posts, and engaging with the online community;
• Support the creation of marketing materials, including brochures, presentations, and website content, ensuring they align with the company's brand guidelines;
• Monitor and analyze marketing campaign performance metrics, providing regular reports and insights to the marketing team;
• Provide administrative support to the marketing team as needed.

Will be an advantage:

• Experience with SEO, Google Analytics, SMM and targeted advertising;
• Knowledge of graphic editors (Canva, Figma);
• You can work with basic editing programs and related services, Google Docs.

We offer:

• Remote work;
• Flexible schedule and ability to manage your working hours;
• Competitive salary;
• Working in a team of skilled and experienced specialists;
• Professional development opportunities.

Head of Marketing - Praetorix 🚀

We are seeking a CMO to lead B2B/Enterprise IT marketing and lead generation in the US and European markets. This role requires a business owner’s mindset and focus on scaling the sales pipeline.

Key Responsibilities

• Strategy & Positioning 🧭
Formulate the 12-18 month marketing strategy, define positioning (USP, ICP), and develop Go-To-Market plans for UX/UI & Frontend, End-to-End Development, and AI Solutions.

• Brand & Communications ✨
Develop and maintain the brand story and visual identity across all channels (website, presentations, PR, etc.) to increase recognition among enterprise audiences.

• Lead Generation & Growth 🚀
Build a high-performance inbound + outbound lead generation engine focused on delivering MQL/SQL and managing the full marketing funnel.

• Analytics & KPIs 📊
Own key metrics (CAC, CPL, ROI, pipeline influenced) and manage marketing budgets.

Requirements 📌

• 5+ years of experience in Sales / BizDev / Marketing / Lead Gen ⭐
• Proven expertise in IT B2B (Europe/USA) 🌍
• Ability to build systems, manage teams, and scale processes ⚙️
• English level: Upper-Intermediate (B2) 🇬🇧

Ready to discuss your ideas and drive growth? Let’s talk! 💬

Full-Time, PST time Zone (Home Services Focus, US Market)

We’re looking for a driven, loyal, and highly skilled Digital Marketing Specialist to join our performance team and take charge of lead generation across multiple paid channels.

Core Responsibilities:

• Plan, build, and manage paid campaigns across Google Ads, Facebook, Bing, Taboola, Nextdoor, and LinkedIn.
• Create and optimize full-funnel lead generation strategies, including audience targeting, ad copy, landing pages, and tracking.
• Monitor performance, analyze results, and improve KPIs continuously.
• Stay current on platform updates, A/B testing strategies, and market trends in the Home Services industry.
  
   

Must-Have Experience:

• Proven track record managing paid media campaigns targeting the US market.
• Deep knowledge of Home Services vertical (remodeling, HVAC, solar, roofing, etc.).
• Demonstrated success in generating high-quality leads at scale.
• Experience building and managing end-to-end ad funnels, from cold traffic to conversion.
• Native-level English – strong written and verbal communication is non-negotiable.
• Proficiency in tools such as Google Ads, Meta Ads Manager, Tag Manager, etc.
• Experience using AI tools to streamline ad creation, audience research, or reporting workflows.

• Familiarity with automation platforms and lead nurturing platform is a huge advantage
  
   

   

Who You Are:

• You’re not a freelancer patching hours – you’re looking for a full-time, long-term commitment.
• You’re independent, proactive, and execution-driven – you don’t wait for instructions.
• You’re data-minded but creative, constantly testing, iterating, and pushing performance boundaries.
• You embrace AI and automation not as a gimmick but as a tool for scale, speed, and smarter decisions.
  
   
• You’re loyal, analytical, and hungry for results.
• You think like a strategist and work like an operator.
• You’re excited to grow and be part of a small, accurate team.
  
   

DNA Qualities

• 🎯 Ownership mindset – sees problems, solves them, and takes full responsibility for results.
• 🚀 Moves fast and smart – balances strategic thinking with fast, effective execution.
• 💡 Resourceful and independent – finds answers, tools, and solutions without waiting for approval.
• 🗣️ Challenges with confidence – speaks up, defends ideas with data, and thrives in feedback-driven environments.
• 🔥 Driven by performance – motivated by growth, leads with ambition, and constantly pushes limits.
  
   

Requirements:

3+ years embedded firmware development experience with C / C++, Linux / Unix platform;

Experience with ARM processors, embedded Linux;

Experience working with H.265;

Experience with Git, including merging and rebasing;

Basic understanding of electronic circuits;

Experience in embedded Linux systems (cross-build, flash, boot, system initialization, rootfs packaging, fault-tolerance, IPC, work with embedded filesystems), embedded distributions (Yocto,buildroot,OpenWRT);

Good written and verbal English communication skills;

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

Will be a plus:

Knowledge of Linux kernel;

Experience with any SoC, preferrably multimedia-targeted;

Video processing, streaming, encoding/decoding;

Experience working with OpenCV;

Image processing, tuning, enhancement;

OOP/OOD, strong programming experience with C/C++;

BS degree in Computer Science, or related engineering degree.

Tools:

ANSI C, Git, Linux kernel, embedded development tools (toolchain, OpenWRT, SW/HW debuggers, scripting).

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance;

Free lunches.

https://www.youtube.com/c/UbiquitiInc

Responsibilities:

Design high-quality and user-friendly interfaces for web and mobile. Examples: UniFi Network app, UniFi Protect app, UniFi Design System, ui.com, store.ui.com, design.ui.com and more;

Embrace a design-first approach, pushing the boundaries of design by working on new and innovative ideas;

Co-work with key stakeholders including leadership, strategists, developers (FE/FS) and other designers;

Navigate an agile work environment, iterating quickly yet maintaining high quality;

Actively participate in mulitple projects across the company and voice your ideas on design improvements.

Requirements:

Expert level UX and UI design skills;

Minimum 5 years of experience designing interfaces for web and mobile

Highly proficient in Figma;

Strong interest in working hands-on with design, considering both user experience and UIs;

You take full ownership of your tasks and responsibilites;

Genuine passion for great UX;

Excellent communication skills and highly proficient in English (written and spoken);

Candidate needs to be in Kyiv or consider relocation. 

Will be a plus: 

Knowledge about networking & wireless technologies;

Experience with Adobe After Effects or any other animation tool for interactions;

Skilled in Cinema 4D or Blender.

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance;

Free lunches;

Work on leading IT products (software and hardware)

https://www.youtube.com/c/UbiquitiInc

Requirements:

Knowledge of Wireless protocols (802.11) and L2/L3 networking

2+ years of embedded firmware testing experience on Linux platforms

Experience with bash/shell scripting and/or Python

Knowledge of Jenkins, ability to build and enhance CI system

Understanding of SW development lifecycle and related processes

BS degree in Computer Science, or related engineering degree

Effective written and verbal communication skills (Upper Intermediate English)

Ability to adapt and quickly pick up new technologies, ability to work productively and autonomously

Will be a plus:

Groovy, Jenkins pipelines

Git or other VCS(es)

Experience with OpenWRT

Experience with outdoor wireless

Basic understanding of electronic circuits

Responsibilities:

Candidate will work as part of the global team of firmware, digital hardware and RF hardware engineers to develop cutting edge wireless broadband products and technologies.

The candidate must understand digital Wireless communications and Networking.

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

What do we offer:

International work environment and work with global development teams

Excellent work conditions in an A-Class office (Horizon Park Business Center)

Compensation package matching global standards

Flexible work hours (as required)

Paid parking, courses, training, conferences and business trips

Medical insurance

Free lunches

Requirements:

3+ years of software testing experience;

1+ year QA Automation(backend) using Python, 1 year of manual testing experience;

Strong L2/L3 networking expertise;

Strong knowledge of software QA methodologies, tools and processes;

Experience with testing of networks and embedded systems;

Good knowledge of Linux administration and shell scripting;

Solid knowledge of Python;

Experience with Python test frameworks (PyTest, etc.);

Upper-intermediate level of spoken and written English;

BS degree in Computer Science or related engineering degree.

Responsibilities:

Design and implement wide variety of test scripts;

Take part in test planning and estimation;

Extend functionality of Python test framework;

Adapt and create tools to support new features/hardware;

MQA lab setups maintaining;

Manual testing — 40%, Automation — 60%

Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

What do we offer:

International work environment and work with global development teams;

Excellent work conditions in an A-Class office (Horizon Park Business Center);

Compensation package matching global standards;

Flexible work hours (as required);

Paid parking, courses, training, conferences and business trips;

Medical insurance

Free lunches

The candidate will be part of a global engineering team working on UniFi Gateway products, focusing on quality assurance of firmware and hardware integrations to deliver robust and cutting-edge networking solutions.

Hi! CRMiUM is one of the largest multi-system integrators of CRM and ERP solutions in Ukraine. We help businesses automate their processes, boosting efficiency and profitability.

As our client portfolio grows, we're looking for a Middle-Senior Account Manager to strengthen our team and take full ownership of our existing European client accounts.

Your area of responsibility:

1. Serve as the primary point of contact for assigned European client accounts, owning the full relationship lifecycle from onboarding through retention and growth.
2. Conduct regular client calls, status updates, and Quarterly Business Reviews (QBRs) to ensure ongoing alignment and satisfaction.
3. Coordinate internally with delivery teams, Project Managers, and developers to meet client expectations and resolve issues proactively.
4. Manage contracts, Statements of Work (SoW), service agreements, renewals, and scope change requests.
5. Identify and execute upsell and cross-sell opportunities within existing accounts, proposing additional services aligned to client business needs.
6. Prepare and manage invoices, track payments, and maintain financial accuracy per account.
7. Monitor developer utilization, account health metrics, and client satisfaction signals; produce regular reporting.
8. Prepare commercial proposals, presentations, and account development plans for existing clients.
9. Escalate and resolve client concerns quickly, acting as an internal advocate for the client's perspective.
10. Maintain accurate account records in the CRM — contacts, contracts, activity history, deal stages.

What's important to us:

1. 2+ years of hands-on experience as an Account Manager, Client Success Manager, or Engagement Manager in an IT outsourcing, outstaffing, or SaaS company.
2. A demonstrated track record of managing 10+ international client accounts simultaneously, with experience in contract management (SoW preparation, renewals, pricing negotiations, scope changes).
3. Proven upsell or account expansion results — not just retention, but measurable revenue growth within managed accounts.
4. Experience working with EU, UK, DACH, or CEE markets, with understanding of SDLC, Agile/Scrum, T&M and Fixed Price engagement models.
5. Confident use of CRM tools (HubSpot, Zoho, or Pipedrive), project management tools (Jira, Confluence, Asana), and Google Sheets/Excel for financial reporting.
6. Strong written and spoken English (B2/C1+, mandatory for all client communication) and native or fluent Ukrainian.
7. A relationship-first, commercially driven mindset: organized, detail-oriented, and able to manage parallel accounts without a drop in quality, with strong conflict-resolution skills and the ability to self-manage remotely.

Will be a strong plus:

1. Polish (significant advantage for Polish/CEE-market clients) or German (advantage for DACH-market accounts) language proficiency.
2. Experience writing or contributing to RFP/RFI responses.
3. Prior experience at a CRM, marketing technology, or digital agency company.
4. Attendance at industry events, conferences, or trade shows as a company representative.
5. Familiarity with AI productivity tools (Claude, ChatGPT, Notion AI) integrated into daily workflow.
6. Experience building account management processes or playbooks from scratch.

What we offer:

1. Transparent motivation system — base rate + KPI-based bonus (retention rate, upsell revenue, and client satisfaction).
2. Engagement via a gig contract.
3. Full remote work, schedule aligned to European time zones (CET/EET), Monday–Friday.
4. Autonomy in decision-making — no micromanagement, results-oriented culture.
5. A like-minded team that values work-life balance and supports professional growth.

Selection stages:

1. HR/Recruiter screening (30 min).
2. Account management skills & scenario interview (45–60 min).
3. Final interview with CCO / Hiring Manager (30 min).