Jobs at Djinni

We are looking for an Affiliate Manager to join and help build our new affiliate program.

We have our own product and in-house media buying team, work across multiple GEOs, and are actively developing and scaling our affiliate direction.

What we’re looking for

• 1+ year of experience in affiliate marketing / iGaming
• Experience with different traffic sources: Facebook, UAC, TikTok, SEO, PPC, In-App
• Experience with Email, Push, and Pops is a strong plus
• Existing network of affiliates/webmasters is a plus
• Strong communication and negotiation skills
• Ability to bring in new partners and negotiate profitable terms
• English B2+

• Willingness to attend iGaming conferences, network, and build relationships in the industry

   

What we offer

• A new affiliate program with a lot of room to influence how it is built
• Our own product and in-house media buying
• Multiple GEOs and different traffic sources
• Freedom in negotiations and decision-making
• Opportunity to grow quickly
• Real potential to lead the affiliate program in the future

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Job Description

• Extensive hands-on experience in IAM data and configuration migration, particularly involving complex user assignments and request histories.
• Proficiency in rebuilding and verifying Joiner, Mover, and Leaver (JML) access workflows.
• Experience migrating role-based access metadata and system entitlements across hundreds of target applications.
• Strong capability in executing trial migration runs, performing data reconciliation, and remediating deprecated features.
• Ability to generate operational runbooks and conduct technical knowledge transfer sessions for internal IT operations teams.
• Experience and strong knowledge of Identity Governance and Identity Lifecycle Management
• Deep expertise in Identity and Access Management (IAM) systems, with direct experience configuring and upgrading Bravura Identity.
• Strong technical background in integrating and provisioning to Active Directory (AD) and Microsoft Exchange.

Job Responsibilities

The IAM Migration Engineer is responsible for the accurate, complete, and secure transfer of all data, settings, and configurations from the legacy Bravura Identity system to the new supported version. This role is critical for maintaining the integrity of historical data and ensuring the uninterrupted functionality of existing access provisioning processes (joiners, movers, leavers).

• Execute the full migration of user data for 559 users.
• Migrates and verifies 58 configured workflows
• Transfers roles and entitlements that govern access across 221 applications.
• Migrate the complete request history, ensuring that absolutely no data is lost.
• Participates in trial migration runs and data reconciliation to guarantee a flawless transition into the production environment.

Department/Project Description

The project focuses on transitioning the Bravura Identity management platform to a newly supported version for a leading banking and financial institution. The process includes standing up non-production environments for change rehearsals (including a rehearsed cutover with rollback capabilities) and executing a full data migration without altering the underlying architecture. 

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We are building and scaling a mature, data-intensive B2B SaaS platform used by enterprise customers across multiple markets. The platform supports a diverse range of enterprise use cases across operational planning, information analysis, case management, and cross-team collaboration.

The product brings together large volumes of structured and unstructured data, domain-specific analytics, and configurable workflows to help users investigate complex cases, collaborate effectively, and make timely operational decisions.

About the Role:

We are looking for a Senior AI Engineer to design, build, and deliver reliable AI-powered capabilities as part of an established production platform.
You will work at the intersection of backend engineering, generative AI, and product development. Your responsibilities will cover the full delivery cycle – from exploring ideas and validating technical approaches to building production services, evaluating output quality, and improving solutions based on real-world usage.
This is a hands-on engineering role with significant ownership. You will have the opportunity to influence architectural decisions, engineering practices, and the broader adoption of AI across the product while working closely with engineering, product, and other cross-functional teams.

Key Responsibilities:

• Design, build, and deploy production-grade AI applications using LLMs, RAG, and agentic workflows.
• Build and optimize autonomous AI agents capable of planning, using tools, making decisions, and solving complex operational tasks.
• Build and operate LLM-powered product features, covering retrieval, orchestration, tool use, quality assessment, and production monitoring.
• Develop methods and tooling for assessing AI quality, diagnosing failures, monitoring behavior, and improving performance over time.
• Build scalable Python backend services and integrate AI capabilities with distributed production systems.
• Collaborate with data and product teams to productionize new AI capabilities, taking them from experimentation to reliable real-world use.
• Own technical decisions and drive AI engineering best practices and engineering standards for building, testing, releasing, and maintaining AI-enabled software.

Required Competence and Skills:

• 7+ years of software engineering experience with 1.5 years of hands-on experience building production AI applications, with proven experience delivering agentic AI systems used by real users.
• Strong software engineering background in Python or another backend language (Golang, Java, Rust, etc.), with the willingness to work primarily with Python. 
• Hands-on experience building agentic AI systems using frameworks such as LangChain, LangGraph, or similar.
• Experience deploying and operating production AI services in cloud environments, with a proven track record designing scalable, event-driven architectures using cloud messaging technologies and SQL or NoSQL databases. Experience with AWS is an advantage.
• Experience connecting AI services to existing backend systems and application interfaces.
• Experience taking AI applications from development to production and collaborating with platform engineering teams on deployment and operation.
• Experience ensuring production AI systems are reliable, secure, observable, and ready for mission-critical use, including monitoring and incident response.
• Excellent communication skills, autonomy, and accountability in ambiguous, high-velocity environments.

Nice to Have:

• Experience with React.js and full-stack development, with the ability to contribute to frontend development when needed.
• Experience with vector databases and similarity search in production AI applications.

We are building a defense hardware startup in Kyiv. There are only two jobs here: building the radars, and building the company that builds the radars. You are doing the second one. The operational reality of running this is a nightmare of logistics, cross-border legal frameworks, and broken supply chains. We operate a Lithuanian TopCo and a Ukrainian subsidiary. Right now, our momentum is bottlenecked by blocked vendor accounts, complex hardware sourcing, and the sheer administrative weight of scaling a physical lab in a wartime environment. If the operations fail, the engineering stops.

Main Responsibilities

You build the organization and clear the path.

Supply Chain & Procurement: You source hard-to-find chips, chase vendors to recover components and unblock denied Digikey business accounts. You manage PCB delivery from the prod to the lab.
Legal & Finance: You set up the comms with our accountants & lawyers.
HR & Scaling: You manage work visas and handle critical military exemptions for our team.
Lab Infrastructure: You negotiate express shipping contracts with DHL, Nova Post, FedEx, and UPS and buy the laptops for our test rigs.

Mandatory Requirements

We do not want a corporate project manager with an MBA. We want a fixer. Show us how you stood up physical operations in a chaotic environment. If your idea of operations is just updating Jira tickets and scheduling Zoom calls, you will fail here. We need someone who can negotiate a commercial lease, source an obscure radar chip, and close a consulting agreement by the end of the day. Show us how you fought bureaucracy and won.

We offer

You must work in our Kyiv lab every day. We provide a top-of-market base salary, founding equity, a relocation bonus, company housing, and a daily allowance. We give you the capital and the absolute authority to solve problems instantly.

About the Client

Our client is an Israel-based technology company rebuilding a strategic military simulation and decision-support platform.

The product is designed to model modern multi-domain conflict across land, air, maritime, subsurface, cyber, information, and cognitive domains. It will support human-vs-human, human-vs-AI, and AI-vs-AI scenarios.

This is a full-time, long-term role. The team is being formed as the product develops, and this person will have a meaningful influence on its technical direction and architecture.

The Role

We are looking for a hands-on AI Architect / Technical Lead to help redesign an existing prototype and turn a complex strategic-simulation concept into a working product.

You will own key architectural decisions across AI, simulation, knowledge representation, and system design. The product direction combines LLMs and generative AI with formal knowledge, rules, structured world models, and symbolic reasoning.

What You’ll Do

- Define and own the overall software and AI architecture of the platform.

- Lead the technical redesign and hands-on development of the existing prototype.

- Design simulation, decision-support, and AI-driven components for multi-domain military scenarios.

- Combine LLMs and generative AI with formal knowledge, rules, symbolic reasoning, and structured world models.

- Build practical prototypes quickly while establishing a clear path toward a robust production product.

- Work directly with domain experts to translate military and operational concepts into usable software models.

- Drive technical decisions, evaluate trade-offs, and set architectural standards as the team grows.

What You Bring

- Strong hands-on experience in software and AI architecture for complex products.

- Practical experience with LLMs, generative AI, and neuro-symbolic or symbolic-AI approaches.

- Experience with knowledge representation, knowledge graphs, ontologies, structured world models, or rule-based systems.

- Proven ability to move from ambiguous concepts to working software and prototypes.

- Strong product-engineering mindset: you can design, build, and iterate, not only research or advise.

- Relevant experience in military simulation, wargaming, defence software, command-and-control systems, operational research, military decision support, or a closely related domain.

- Ability to take technical ownership in an early-stage, fast-moving environment.

Nice to Have

- Experience with professional or serious wargaming systems.

- Experience with simulation or game-engine technologies.

- Experience building AI agents or multi-agent systems.

- Background in military AI, defence technology, intelligence, or operational planning.

- Experience with explainable AI, formal logic, automated reasoning, or semantic technologies.

Our client is an Israel-based technology company rebuilding a strategic military simulation and decision-support platform.

The product is designed to model modern multi-domain conflict across land, air, maritime, subsurface, cyber, information, and cognitive domains. Its technical direction combines generative AI with formal knowledge, structured world models, and explainable reasoning.

This is a full-time, long-term role. The team is being formed as the product develops, and this role will own a core part of its semantic and reasoning foundation.

The Role

We are looking for a Senior Knowledge Graph Engineer to design and build the semantic layer of the platform: ontologies, knowledge models, inference logic, and explainable reasoning.

This is not a generic graph-database role. We need someone who can apply RDF, OWL, Semantic Web principles, SPARQL, and ontology-based reasoning to a complex real-world product.

What You’ll Do

- Design the ontology and knowledge-graph architecture for a complex military-simulation domain.

- Model entities, relationships, events, constraints, rules, and operational scenarios.

- Build RDF, OWL, and SPARQL-based semantic models and queries.

- Implement ontology-based reasoning, automated inference, and explainable logical conclusions.

- Work with the AI Architect to connect structured knowledge and reasoning with LLM and generative-AI capabilities.

- Translate input from domain experts into maintainable and extensible software models.

- Build practical, production-grade semantic components rather than research-only prototypes.

- Help establish the technical foundations of a growing product team.

What You Bring

- Strong hands-on experience with knowledge graphs, ontologies, and Semantic Web technologies.

- Practical expertise with RDF, OWL, SPARQL, ontology engineering, and semantic reasoning.

- Experience with automated reasoning, inference engines, rule systems, or explainable AI.

- A track record of building real products or production systems based on knowledge graphs or semantic technologies.

- Strong understanding of knowledge representation and how to model complex, evolving domains.

- Ability to work closely with AI engineers, software architects, and domain experts.

- Experience in defence, military, intelligence, command-and-control, operational planning, or military simulation is strongly preferred.

Nice to Have

- Experience with Stardog, GraphDB, Apache Jena, Protégé, or comparable semantic technologies.

- Experience with Neo4j in a semantic, ontology, RDF, or reasoning-oriented context.

- PhD or strong research background in AI, knowledge representation, logic, Semantic Web, formal methods, mathematics, or a related field.

- Experience combining knowledge graphs and ontologies with LLMs or generative AI.

- Experience with neuro-symbolic AI or structured world models.

We are looking for an experienced Media Buyer Team Lead to join our team. The ideal candidate will have at least 4 years of experience in media buying with a focus on Facebook or TikTok, and a proven track record of managing and leading a team of media buyers. Additionally, the candidate should perfectly know all key metrics used in performance marketing.

What You’ll Do (Responsibilities):

- Lead and manage a team of media buyers to ensure successful campaign execution and delivery on KPIs;

- Create and execute media buying strategies across Facebook or TikTok;

- Conduct regular data analysis and campaign reporting to identify areas of optimization and drive performance improvements;

- Build and maintain strong relationships with key partners and vendors;

- Stay up-to-date with industry trends and developments to ensure best practices are being implemented.

What We Look For (Requirements):

- Minimum of 4 years of experience in media buying with a focus on Facebook or TikTok;

- Proven experience in managing and leading a team of media buyers;

Experience in search arbitrage;

- Understanding of basic metrics: conversions, ROI, CTR, CPC, CPM, CPA, CPL, LTV, etc.;

- Strong analytical skills and ability to interpret data to drive performance improvements;

- Excellent communication and interpersonal skills to build and maintain relationships with partners and vendors;

- Ability to work in a fast-paced, deadline-driven environment;

- English — Upper Intermediate or higher.

What we offer:

- Full-time job with a flexible schedule (remote);

- Flexible paid time off policy;

- Competitive compensation based on your qualifications;

- Opportunity to work with international companies from various industries;

- Professional and career growth.

The interview process consists of:

Intro call with our recruiter;

Interview with the hiring manager.

We are looking for a System Support Engineer to join our client’s team and provide technical support and administration of their server infrastructure.

The role is focused primarily on Windows/Linux environments and the services built around them, with Active Directory, GPO, and RDP being key areas of expertise.

This is a hands-on technical role with a strong focus on troubleshooting, infrastructure support, and collaboration with internal and cross-functional teams.

What you will do

• Provide day-to-day support and administration of Windows and Linux servers.

• Manage and troubleshoot Active Directory (AD) and Group Policy (GPO).

• Support RDP / Remote Desktop Services (RDS) environments.

• Monitor server health and availability and respond to infrastructure alerts.

• Troubleshoot infrastructure issues and identify root causes.

• Support server-based applications from an infrastructure perspective.

• Manage and troubleshoot backup and restore processes.

• Perform server patching, maintenance, and system hardening.

• Provision and maintain virtual machines.

• Support gateway servers, RDS clusters, and related infrastructure.

• Automate routine administrative tasks using PowerShell and/or Ansible.

• Collaborate with internal and cross-functional technical teams to resolve complex issues.

• Identify opportunities to improve and automate existing support processes.

What we are looking for

• 5+ years of experience in System Administration, Infrastructure Support, or a similar role.

• Strong hands-on experience with Windows Server.

• Strong hands-on experience with Linux (Red Hat and/or Ubuntu).

• Solid experience with Active Directory and Group Policy (GPO).

• Practical experience supporting RDP / RDS environments.

• Strong troubleshooting and problem-solving skills.

• Experience with PowerShell and/or Ansible.

• Good understanding of networking fundamentals (L2/L3).

• Experience with virtualization technologies, particularly VMware, is a plus.

• Basic experience with Azure / Microsoft 365 is a plus.

• Experience with MFA/SSO solutions such as Okta, Duo, or Microsoft Authenticator is a plus.

• Strong communication and collaboration skills.

• Ability to work independently and effectively as part of a technical team.

Nice to have

• VMware vSphere / Horizon

• Intune

• Terraform

• Microsoft SQL Server infrastructure support

• SD-WAN

• Zabbix or other infrastructure monitoring tools

• Experience with infrastructure automation

Work schedule

• Working hours aligned with US business hours — approximately 2:00 AM–11:00 AM in the candidate’s local time zone

• 1 week of on-call rotation per month

• Monthly after-hours maintenance / patching window

Important: The primary focus of this role is Windows/Linux, Active Directory, GPO, RDP/RDS, and infrastructure troubleshooting. Networking and virtualization are secondary skills, while Azure/M365 and MFA/SSO experience are considered additional advantages.

What you will do 

• Source candidates (LinkedIn, communities, job boards, referrals, your network)
• Run first outreach + initial screening
• Collect required answers in writing or via a quick call (we provide questions/template)
• If the candidate matches requirements — hand off to our team (CV + answers + short recruiter summary)
• We validate and submit to the client
• You stay in touch with the candidate and with us to move them through interview stages until offer/start

Requirements

• Proven experience in IT/Tech recruitment (agency or in-house)
• Strong sourcing skills (LinkedIn + Boolean)
• Solid English (messaging + short screening calls)
• Comfortable working with complex profiles and international pipelines
• Reliable communication, fast follow-ups, clean reporting

Bonus & payment terms

- No fixed salary, only bonus system:

• €2,000 – €3,000 per successful hire
• Payment split:
  • 50% after candidate’s start date
  • 50% after passing probation (3 months)

How to apply

Please share:

• Short intro (your recruiting background)
• 2–3 examples of roles you’ve closed (stack + geography)
• Your sourcing channels
• Weekly availability (hours/time zone)

About the role

We’re looking for a Senior User Acquisition Manager (Meta Ads) to build and scale Meta as a new growth direction within our portfolio of subscription-based products (health&fitness).

You’ll join an experienced Performance team with strong Product, Creative, and Analytics support. The foundation is there -  your role is to bring deep Meta expertise, define how the channel should operate, and build it from the ground up: from the initial setup and testing framework to sustainable scaling.

This is a hands-on, high-autonomy role for someone who is comfortable making decisions, testing quickly, and taking responsibility for channel performance.

As Meta grows, you’ll have the opportunity to shape the direction further and potentially build a UA team around it.

What you'll do:

• Build the Meta acquisition direction from the ground up: define the setup, processes, testing approach, and scaling strategy.
• Develop and execute Meta growth strategies across subscription-based products.
• Launch campaigns hands-on, validate initial hypotheses, and scale budgets while maintaining healthy unit economics.
• Build an effective creative testing system together with the Creative Producer and Creative team.
• Identify and validate growth opportunities across creatives, audiences, funnels, GEOs, and campaign setups.
• Analyze the full acquisition funnel and work with Product and Analytics to identify bottlenecks and improve conversion.
• Ensure reliable measurement and attribution through Meta Pixel, Conversion API, and other tracking solutions.
• Introduce automation where it creates meaningful efficiency and enables faster scaling.
• Turn successful experiments into repeatable processes and scalable best practices.
• Drive Meta performance with a clear focus on sustainable business growth.
   

What we're looking for:

• 4+ years of hands-on Meta Ads experience at Senior or Lead level.
• Proven experience with subscription-based digital products.
• Strong Web2Web and/or Web2App experience.
• Proven track record of scaling Meta spend to $500K+ per month while maintaining target economics.
• Experience building and running structured, high-velocity creative testing frameworks.
• Strong understanding of unit economics and performance metrics: CPA, CAC, ROAS, LTV, Payback, Retention, Contribution Margin.
• Strong knowledge of Meta Pixel, Conversion API, attribution, and tracking.
• Ability to turn performance data into actionable hypotheses across acquisition, creatives, and funnels.
• Experience working closely with Creative, Product, and Analytics teams.
• Experience scaling across US and other Tier-1 markets.

High level of autonomy: you’re comfortable defining what needs to be done, proposing solutions, and moving forward without micromanagement.

Working conditions:

• Full-time, fully remote role with a flexible schedule
• High autonomy with no micromanagement
• Experienced Performance, Creative, Product, and Analytics teams around you
• Opportunity to build a new growth direction from zero and directly influence how it evolves
• Potential to build and lead a UA team as the channel scales
• Multiple products and room for experimentation
• Competitive USD/EUR-pegged compensation + performance-based bonus
• Flexible B2B cooperation
• Paid vacation and sick leave

Hiring process

• HR Interview
• Hiring Manager Interview
• Final Interview

About Our Client

Our client is a leading enterprise data platform company building an open, high-performance data lakehouse for AI and analytical workloads. The platform combines an intelligent SQL query engine, an AI-ready semantic layer, and an open catalog built on Apache Iceberg — enabling Fortune 500 companies across finance, energy, manufacturing, and logistics to unify, query, and govern data at massive scale across cloud and on-premise sources.

About the Role

We are looking for a Senior Software Engineer to build and operate production AI agent and search services on top of a large-scale data platform. This is hands-on work at the intersection of distributed backend engineering and applied AI: multi-agent workflows, tool-execution infrastructure, retrieval and relevance, and integrations with multiple LLM providers — all running as real, customer-facing production services with the reliability expectations that implies.

Responsibilities

• Design and implement scalable multi-agent workflows (including conversation state), tool-execution infrastructure, and data-aware tools working with catalogs, schemas, lineage, SQL, jobs, semantic metadata, data preparation, and visualizations
• Build search and retrieval capabilities with OpenSearch or equivalent — indexing, relevance tuning, hybrid keyword + vector search
• Integrate multiple LLM/model providers with secure configuration and graceful degradation
• Develop APIs and event contracts across REST, streaming/SSE, gRPC, protobuf, and SDKs, including UI integrations
• Operate, monitor, and improve production services — service health, logs, metrics, traces, search-cluster health, latency, and error rates; participate in the team's production-support model
• Investigate incidents, drive root-cause analysis, and ship durable fixes
• Design for permissions, tool approvals, multi-tenancy, and customer-data governance
• Maintain dependencies, apply security fixes, and reduce tech debt; produce designs, tests, runbooks, and documentation; lead technical discussions and review code

Required Qualifications

• B.S. or M.S. in Computer Science, Computer Engineering, or a related field — or equivalent practical experience
• 7+ years of relevant experience, or equivalent demonstrated senior-level impact
• Strong Java software engineering skills
• Strong grasp of concurrency, data structures, API design, testing, maintainability, and backward compatibility
• Solid background in distributed systems, microservices, cloud services, or data-intensive backends
• Hands-on experience with search technologies — OpenSearch, Elasticsearch, or Lucene — including vector search, embeddings, or relevance systems
• Experience building LLM applications, agent/tool workflows, RAG systems, or model-provider integrations
• Strong production instincts: diagnosing failures via logs, metrics, and traces; designing for fault tolerance, retries, cancellation, and recovery
• SQL and familiarity with data platform concepts: catalogs, metadata, schemas, governance, lineage
• Comfort leading ambiguous, cross-service work with clear stakeholder communication and strong written documentation
• Comfortable with AI-assisted development workflows — using modern AI tools productively while critically validating their output
• English Upper-Intermediate or higher (B2+) — daily written and verbal communication with a US-based engineering team
• Availability to work EU business hours shifted 2–3 hours later for daily overlap with US West Coast mornings

Desired Skills

• LangChain4j or similar agent frameworks
• Python for AI services, evaluation harnesses, or sandboxed execution
• React and TypeScript
• gRPC, protobuf, Quarkus, Kubernetes, MongoDB, KV stores, event-driven architectures
• Apache Arrow, Apache Iceberg, OpenLineage, semantic layers, or data-governance systems
• AI quality evaluation: LLM-as-judge, model benchmarking, production AI metrics
• OpenSearch operations: index lifecycle management, relevance tuning, incident response
• Open-source contributions

Details

• Engagement: Long-term contract
• Location: Europe (EU / EEA / UK), remote
• Working hours: EU business hours, shifted 2–3 hours later for daily overlap with the US West Coast team

We are a digital marketing agency specializing exclusively in compliant, high-quality online traffic. Our team collaborates with major global brands and leading market players, promoting their services through performance-driven advertising and advanced traffic solutions. As we continue to expand, we are seeking a strategic and results-driven Head of Business Development to strengthen our partnerships, scale our network, and drive the next chapter of our global growth.

Requirements

We are seeking a dynamic sales and partnerships professional to drive growth in the digital media space. The successful candidate will have a strong track record in high-value deal-making and experience working with global clients and brands.

Key Responsibilities & Requirements:

• Extensive experience in digital media sales, performance marketing, or strategic partnerships, preferably with international exposure.
• Expertise in leading advertising platforms and digital marketing tools.
• Proven ability to close significant commercial deals, including multi-million-dollar agreements, and maintain long-term client relationships.
• Hands-on experience collaborating with affiliates, agencies, direct advertisers, and major brands worldwide.
• Skilled negotiator, capable of engaging with senior executives and decision-makers.
• Leadership experience: mentoring, managing, and motivating sales teams to exceed targets.
• Excellent command of English (spoken and written); knowledge of additional languages is a plus.
• Strong analytical mindset, financial literacy, and ability to interpret market trends to inform strategy.
• Flexible to travel for business development, client meetings, and industry events.
• Understanding of industry compliance standards and advertising regulations.

What We Offer

• Competitive compensation package, including performance-based bonuses tied to revenue results.
• Opportunity to sign global partnerships with top-tier brands and make a measurable impact on company growth.
• A leadership role in a fast-scaling digital marketing organization specializing in compliant, high-quality traffic.
• Full operational support from leading internal teams (media, tech, legal, finance, analytics, marketing).
• Access to international industry events, global conferences, and VIP networking opportunities.
• Freedom to build and scale your own partner strategies with the resources of a strong global company.
• A culture focused on innovation, results, transparency, and long-term relationships.
• Hybrid or remote work flexibility, depending on location and business needs.

Hi!
We're excited to introduce you to Softsich!
We are looking for an energetic and client-oriented VIP Customer Support Representative who will become a trusted partner to our most valuable customers. If you're great at building trust, offering personalized solutions, and delivering premium service — this role is for you!

Requirements

• At least 1 year of experience in Customer Support / VIP Support.
• Experience working across multiple communication channels: Live Chat, Tickets, and Messengers.
• English level: Upper-intermediate+ 
• Excellent communication skills and the ability to find an individual approach to users.
• High level of empathy and the ability to understand users’ needs and mood, adapting the communication style to the situation.
• Ability to work in a multitasking environment, effectively prioritize tasks, and handle multiple requests simultaneously.
• Strong stress-resistance and the ability to maintain a high level of service in challenging or conflict situations.
• Ability to respond quickly, make independent decisions, and find optimal solutions in non-standard situations.
• Strong critical thinking and the ability to analyze a situation before making a decision.
• Flexibility and the ability to quickly adapt to changes in processes, products, and internal procedures.
• Ability to work effectively as part of a team, openness to feedback, and willingness to share knowledge and experience with colleagues.
• Strong attention to detail and a high level of responsibility.

Responsibilities

• Provide high-quality and personalized support to VIP users via Live Chat, Tickets, and Messengers.
• Handle user requests promptly and follow up on complex cases until they are fully resolved.
• Maintain a high level of VIP service, personalizing communication based on users’ needs and history.
• Independently resolve non-standard situations and escalate cases requiring involvement from other teams in a timely manner.
• Handle multiple requests and communication channels simultaneously while maintaining established quality and response-time standards.
• Collaborate with other teams to ensure fast and high-quality resolution of VIP users’ requests.
• Follow internal processes, procedures, and communication standards.
• Stay up to date with product, process, and internal procedure updates and quickly adapt to changes.
• Proactively identify issues in the user experience and provide relevant feedback to the team.

Would be a plus

• Direct experience working with VIP / High-Value clients.
• Understanding of VIP customer experience, retention, and responsible communication principles.
• Experience working with CRM, HelpDesk, and Live Chat systems.
• Experience handling complex, conflict-related, or emotionally sensitive cases.
• Knowledge of platforms such as TrueLabel or Softwiss.

What we offer:

• Flexible work format: fully remote or from our offices in Kyiv or Warsaw.
• 24 paid vacation days, sick leave, and medical insurance (already available in Ukraine; other locations — in progress).
• A team where it’s easy to ask questions, learn, contribute, and be yourself.
• Coverage for professional events, training, and certifications.
• Team buildings, birthday gifts, and a community that truly cares.
• Zero business ties with the aggressor country — and we’re proud of that.

Send us your CV now to learn more!

We're looking for a Project Verification & Validation Manager to act as the technical link between the solution, development, testing, and implementation teams on a complex systems program. Your core responsibility is structured, traceable verification of systems against defined requirements — making sure nothing moves forward without evidence that it actually meets what was specified. You'll coordinate several verification and testing teams in close interaction with development and system teams, keeping everyone aligned on scope, entry/exit criteria, and findings. This role sits at the intersection of engineering rigor and cross-team coordination, so it suits someone equally comfortable digging into requirements traceability and running the room across multiple teams. It's a great fit for someone who has owned V&V on technically demanding, high-accountability programs before.

Details:
Schedule: Full time (~40 hours/week)
Location: Onsite (Stockholm)
Start: ASAP
Duration: 12 months, with possibility of extension
English: Fluent
Type of collaboration: B2B Contract

About the project:
The project involves verifying complex technical systems against defined requirements before they move through integration, testing, and implementation. The V&V function serves as the technical bridge between the solution design, development, testing, and system teams, ensuring that verification is structured, independent, and fully traceable back to requirements. Several verification and testing teams work in parallel, and their work needs to stay synchronized with development and system teams as the program progresses. Deviations are analyzed by risk and impact, gaps between systems are identified and closed, and entry/exit criteria are defined and enforced at each stage. The program places strong emphasis on documented evidence — verification plans, verification reports, requirement-system-test traceability matrices, and testing KPIs — reflecting the technical complexity and accountability standards of the systems involved.

You have:
- A technical or engineering education, or equivalent hands-on experience
- Experience in Verification & Validation (V&V)
- Solid understanding of software requirements, data, and code
- Experience with various verification and testing methods
- Experience with requirements management and requirement-to-test traceability
- Experience with system, integration, and software testing
- Ability to coordinate multiple teams simultaneously
- Strong analytical skills
- Fluent English

Nice to have:
- Experience with CENELEC EN 50128
- Experience with safety-critical or otherwise complex technical systems
- Background in transportation, railway, or industrial sectors
- Swedish language skills

What to do:
- Develop and maintain the Verification Plan and Verification Report
- Analyze deviations by risk and impact
- Coordinate verification activities across review, integration, and testing stages
- Ensure independent verification is carried out
- Keep development and testing teams synchronized
- Conduct gap analyses between systems
- Define entry/exit criteria for each stage
- Review test specifications and scripts
- Maintain requirement-system-test traceability matrices
- Track and report testing KPIs