Jobs at Djinni

Description

The candidate will be part of an Agile/Scrum-based team working on a full lifecycle project supporting the warehouse services segment. The project aims to enable an online representation of facilities and their configurations.

Our client is a leader in innovative warehouse automation solutions, leveraging advanced robotics and proprietary software to optimize operations and transform supply chains. With a talented and diverse team, they deliver modular and scalable solutions that make efficient use of existing space while maximizing throughput.

We are looking for individuals who are passionate about automation and approach challenges with creativity and a commitment to excellence. If you are eager to contribute to groundbreaking solutions that redefine warehouse operations, we invite you to join this dynamic team.

Requirements

• 6-8 years software engineering experience with a full-stack capability.
• Technical Proficiency: Strong expertise in C#/.Net
• Frontend Expertise: Good frontend knowledge preferably with Vue.js or React.js, Next.js
• Experience with unit and integration testing.
• Experience with building and deploying microservices.
• Strong understanding of software engineering best practices.
• Experience with Git-based workflows and CI/CD pipelines.
• Ability to write clean, maintainable, and well-structured code.
• Practical experience with MongoDB.
• Solid understanding of object-oriented programming, clean code principles, and common software design patterns.
• Experience designing and developing RESTful APIs.
• Hands-on experience with AI powered development workflows and tools like Cursor, Claude Code or Codex and ability to use them effectively in maintaining code quality, security, and engineering best practices.
• Good communication, problem-solving, and analytical skills.
• Upper-intermediate or higher English level (written and spoken).

Nice to have:

• Familiarity with containerized environments (Docker, Kubernetes).
• Understanding of messaging systems (RabbitMQ or Kafka) is a plus.
• Knowledge of Revit/AutoCAD/SolidWorks.
• Experience working with three.js (or any game development experience)
• Hands-on experience with GCP (preferred)/Azure/AWS.
• Experience building agentic workflows in production environments.

Job responsibilities

• Active participation in Agile ceremonies (daily, grooming and planning sessions) and development processes (estimation effort, coding, testing, debugging, code reviews)
• Work independently on complex backend features while collaborating closely with other engineers.
• Take ownership of end-to-end feature development, delivering tasks from initial requirements through implementation and completion across both backend and frontend.
• Write clean, maintainable, and testable code, including appropriate unit and integration tests.
• Support existing microservices-based solution with vue.js frontend, deployed on multiple k8s clusters.

• Ручне тестування фронтенду (веб і десктоп) та бекенду (API);
• Створення тестової документації (тест-кейси, чек-листи) для забезпечення якості релізів;
• Виявлення, опис і супровід багів у Azure DevOps, взаємодія з командою розробки;
• Оновлення клієнтських середовищ після виходу нових релізів;
• Участь у Scrum-процесах, постійне професійне зростання та командна співпраця.
• Можливість поступового залучення до автоматизації: запуск та аналіз існуючих автотестів (C#), а згодом – участь у їх розширенні за підтримки команди.

• Досвід у тестуванні ПЗ від 1 року;
• Знання теорії тестування, SDLC/STLC;
• Навички роботи з Checklist, Test Cases, Bug Reports;
• Досвід роботи з REST API (DevTools, Postman), розуміння HTTP/HTTPS;
• Досвід роботи з базами даних SQL/NoSQL (MSSQL, PostgresSQL, MongoDB);
• Досвід роботи у Scrum-команді;

• Базове розуміння C# (знання синтаксису, типів даних, принципів ООП) або досвід написання простих скриптів;
• Розуміння принципів автоматизації тестування та бажання розвиватися в Automation QA (.NET стек) ;
• Досвід роботи з Git (вміння робити pull, commit, працювати з гілками)
• Розуміння принципів WebSocets / SignalR
• Вміння читати та аналізувати логи бекенду / мережеві запити.

• Define requirements for test environments, test data, resources, and toolsI
• Dentify areas suitable for test automation and collaborate with SDETs and developers to implement it
• Create, estimate, prioritize, and execute test plans and test cases
• Maintain clear and up-to-date QA documentation (test cases, checklists, supplemental product information)
• Apply risk-based testing to focus effort on high-impact and high-risk areas
• Own feature and release sign-off from the QA perspective
• Own reporting of test results, risks, and quality metrics to stakeholders
• Ensure compliance with QA processes, standards, and best practices
• Perform exploratory, functional, regression, and integration testing as needed
• Collaborate closely with product managers, developers, and designers to clarify requirements and acceptance criteria, and to identify gaps, edge cases, and testability issues early
• Drive continuous improvements in QA processes and tooling
  

• 3+ years of experience in QA for web-based applications
• Experience contributing to automated tests or maintaining existing test suites (UI and/or API)
• Testing expertise: functional, regression, integration, exploratory, smoke, sanity, and UAT
• API testing: experience testing REST-based APIs (including validation of requests/responses, error handling, and data flows)
• UI testing: ensuring quality of React-based frontends across multiple browsers and devices
• Non-functional testing: performance, usability, and basic security testing 
• Agile delivery: experience working in Agile/Scrum/Kanban; active participation in grooming, planning, reviews, and retrospectivesTechnical skills: programming in Java/TypeScript/Python; Linux (confident command-line user); SQL; familiarity with Docker
• Collaboration tools: Jira, Confluence, Xray, TestRail
• Soft skills: strong teamwork and self-management; ability to work autonomously; ability to work effectively across multiple products within the same team and within several teams in case of need; sharing knowledge and best practices with team members; effective communication with the ability to influence technical discussions
• Mindset: curiosity and willingness to learn new technologies and contribute to improving QA and engineering practices

• Paid vacation and sick leave
• The opportunity to work in a dynamic, multicultural team of professionals driven by a shared passion for product innovation and real impact
• A flat structure with no micromanagement and full ownership of your work
• A remote-first culture with flexible working hours

We are looking for an experienced and proactive Senior Project Manager to join our team at Dataforest and lead a long-term, high-scale FinTech project.

About the Project:
Our client is building a powerful B2B SaaS platform designed to revolutionize chargeback management, featuring enterprise-grade API integrations (Ethoca, Verifi), seamless payment processor connections (Stripe, Shopify, Braintree), and real-time dispute alerts. We are actively developing and scaling multiple product streams, including Business Health, Dispute Management, and others.

    You'll be a great fit if you have:

• 5+ years of PM experience, specifically in an IT outsourcing company (must-have).
• Domain expertise: Mandatory experience in FinTech / Payments.
• English level: C1 (Advanced) — strong written and spoken communication skills.
• Skills: Excellent ability to context-switch between dynamic tasks and effectively manage multiple teams/streams.
• Web Dev & Methodology: Proven experience managing web development projects; strong expertise in Agile/Scrum, Kanban, and Waterfall methodologies.
• Planning & Execution: Strong knowledge of project planning, estimation, and defining success metrics.
• Track record of managing teams of 20+ members.

• Documentation & Tools: Deep understanding of project documentation and hands-on experience with task tracking systems (Jira, Confluence, etc.).
   

  Will be plus:

• Domain expertise: Mandatory experience in FinTech / Payments.
   

     What you’ll do:

• Lead a large-scale project: Coordinate up to 30 team members structured into up to 10 autonomous sub-teams.
• Drive & improve AI-driven SDLC: Manage, optimize, and take full initiative in improving project delivery processes using modern AI tools and practices.
• Resource & Capacity Management: Plan and document project objectives, timelines, tasks, and work assignments while taking full ownership of team capacity and resource allocation.
• Define and track project success metrics.
• Set tasks for team members (developers, designers, QAs, and other specialists).
• Stakeholder Management: Maintain full, effective interaction with the development team, key clients, and external 3rd-party providers/integrations (e.g., Visa, Mastercard, payment gateways, etc.).
  
  We ensure your growth with:
• Competitive salary fixed in USD
• Flexible working schedule and fully remote work format
• Paid vacation days and sick leave days 
• Personal and professional development opportunities
• Participation in building innovative projects from scratch using modern technologies
• Team-building activities and corporate events
• English classes and educational events.

Requirements:

• Confident understanding of On‑page, Off‑page, and Technical SEO
• 1–2 years of experience as an SEO specialist
• Experience independently managing SEO projects
• Ability to conduct technical audits and identify growth opportunities
• Experience working with Google Search Console, GA4, Ahrefs / Seranking, Screaming Frog / Netpeak Spider
• Ability to work with semantics: collection, clustering, prioritization
• Understanding of link‑building logic (anchor lists, strategy, placement control)
• Strong skills in Excel / Google Sheets
• Basic knowledge of HTML and understanding of CMS logic (WordPress or similar)
• Understanding of Google algorithms and E‑E‑A‑T principles
• Experience in task setting and quality control of completed work

Will be plus

• Experience mentoring or training Junior SEO specialists
• Experience managing small teams (1–3 people)
• Experience working with PBNs and drop‑domains
• Experience automating reporting (API, Apps Script, etc.)
• Experience in the iGaming / affiliate niche
• Experience working with international markets

Responsibilities:

• Independent management of part of the SEO projects
• Oversight of tasks performed by Junior SEO specialists
• Quality control of completed tasks (semantics, technical specifications, link placements, reports)
• Training Junior specialists to work with tools and internal processes
• Explaining task logic from scratch
• Participation in the development and adjustment of SEO strategies
• Conducting technical and content audits
• Creating and overseeing the execution of the content plan
• Monitoring the link‑building strategy and donor quality
• Analyzing traffic and ranking dynamics
• Preparing project reports
• Participating in presale analyses for new projects

Our benefits to you:
- Modern corporate equipment based on macOS or Windows and additional equipment are provided
- Paid vacations, sick leave, personal events days, days off
- Referral program — enjoy cooperation with your colleagues and get the bonus
- Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
- Rewards program for mentoring and coaching colleagues
- In-house Travel Service
- Multiple internal activities
- Other benefits could be added based on your location

We're looking for a CRM Channels & Integrations Manager who will take full ownership of our direct communication channels: SMS, WhatsApp, Telegram, Push Notifications, and IVR.

This is a highly operational and technical role sitting at the intersection of vendor management, API integrations, and CRM operations.

You'll be responsible for the entire lifecycle of communication providers: sourcing vendors, negotiating commercial terms, integrating them into Smartico, monitoring channel health, optimizing costs, and ensuring maximum delivery performance.

Our primary market is India, where communication channels require continuous attention due to changing provider quality, pricing fluctuations, OTP traffic, and strict regulatory requirements. This is not a "set it and forget it" role—you'll own these channels end-to-end.

You'll also become the technical owner of provider integrations within the CRM department. Working with REST APIs, Postman, webhooks, and API documentation will be part of your daily routine—not tasks delegated to developers.

Responsibilities

Vendor Management

• Source and evaluate new communication providers for SMS, WhatsApp, Telegram, Push, and IVR.
• Compare providers based on:
  • GEO coverage
  • pricing
  • throughput (messages per minute)
  • API quality
  • reliability
  • vendor reputation.
• Negotiate commercial terms and improve pricing.
• Maintain an internal registry of tested providers and routes.
• Support vendor agreements together with the Legal team.

Technical Integrations

• Own the full provider integration process.
• Test provider APIs using Postman.
• Configure and validate webhooks.
• Integrate providers into Smartico.
• Conduct end-to-end testing before production launch.
• Launch marketing A/B tests to validate new communication channels.
• Create and manage integration requests with Smartico when native development is required.
• Troubleshoot:
  • failed deliveries
  • callback issues
  • API failures

  • message delivery inconsistencies.

     

Channel Operations

Monitor channel performance daily using:

• Smartico Data Studio
• Provider dashboards
• Firebase (Push)
• Local testing devices

You'll be responsible for:

• monitoring fail rates and delivery quality;
• OTP traffic monitoring and fraud prevention;
• controlling sending limits and caps;
• monitoring provider balances;
• invoice reconciliation;
• communication channel budgeting;
• optimizing communication costs.

Incident Management

• Respond quickly to incidents such as:
  • delivery failures;
  • blocked sender IDs;
  • provider outages;
  • OTP attacks and SMS pumping.
• Escalate critical incidents to the CRM Lead.
• Prepare post-mortem reports and preventive action plans.
• Keep Product, CRM and CVM teams informed about major channel issues.

Cross-functional Collaboration

• Consult Product and CRM teams on communication channels and webhook configuration.
• Support IVR routing and communication flows.
• Prepare regular reports on channel performance, costs and improvements.

What We're Looking For

• Proven experience working with SMS aggregators, WhatsApp Business Providers (BSP), or similar communication providers at scale.
• Experience managing multiple vendors and negotiating pricing.
• Hands-on experience with:
  • REST API
  • Postman
  • Webhooks
  • API documentation.
• Ability to independently integrate providers without relying on developers.
• Understanding of communication channel economics:
  • message pricing
  • delivery quality
  • conversion
  • ROI.
• Experience monitoring large-scale communication channels.
• English sufficient for daily written communication with international vendors.

Nice to Have

• Experience in iGaming, Betting, or Online Gambling.
• Experience working with Smartico or similar CRM/CDP platforms.
• Experience with Firebase Cloud Messaging (FCM).
• Experience with Telegram bots and marketing channels.
• Experience with IVR integrations.
• Experience working with OTP traffic and understanding SMS pumping or artificial traffic attacks.
• Experience with the Indian market.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A collaborative team of professionals passionate about building great products.

📈 Support from experienced leaders who genuinely invest in your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

We are looking for a Retention Manager with hands-on experience working specifically with VIP players in Tier-1 GEOs to join our iGaming product focused on the Australian market.

The main focus of this role is VIP Retention. You will be responsible for understanding VIP player behaviour, developing personalized retention strategies and promotional mechanics, identifying growth opportunities, and driving player engagement, retention, and LTV.

This is not a direct VIP Account Management role. You will not be responsible for communicating with VIP players directly — this is handled by our VIP Account Manager. Your focus will be on VIP retention strategy, CRM mechanics, promotions, segmentation, and analytics.

Key Responsibilities

• Segment the customer base and develop retention and remarketing strategies for VIP players.
• Plan and manage CRM calendars and promotional activities.
• Develop personalized bonus and retention mechanics for the VIP segment.
• Plan and launch email campaigns and other CRM communications.
• Prepare technical briefs for designers and copywriters.
• Conduct A/B tests of CRM campaigns, promotions, and communication mechanics.
• Analyze VIP player behaviour and the performance of retention activities.
• Monitor key metrics, including Retention Rate, Churn Rate, GGR, NGR, and LTV.
• Identify growth opportunities and develop hypotheses to increase VIP engagement and retention.
• Prepare regular reports and actionable recommendations for CRM optimization.
• Analyze existing campaigns and continuously improve retention mechanics.
• Work closely with VIP Account Management, CRM, Analytics, Marketing, Design, and Content teams.
• Own projects end-to-end, from defining the objective and hypothesis to launch, performance analysis, and optimization.
• Leverage AI tools and chatbots to improve CRM processes and campaign efficiency.

Requirements

• 1+ year of experience in Retention / CRM, preferably within iGaming or betting.
• Proven hands-on experience working with VIP players in Tier-1 GEOs.
• Strong understanding of VIP player behaviour and retention strategies.
• Experience developing and implementing retention and remarketing strategies.
• Strong understanding of key iGaming metrics: GGR, NGR, Retention, Churn, and LTV.
• Strong analytical and strategic thinking.
• Data-driven mindset with the ability to analyze data, identify patterns, and make informed decisions.
• Experience with CRM systems and automation platforms such as Customer.io, Optimove, Xtremepush, or similar.
• Experience with segmentation, onboarding, lifecycle communications, and CRM mechanics.
• Ability to independently plan and launch CRM campaigns.
• Experience with analytics tools, including Google Analytics.
• Strong written communication skills and confident English.
• High level of ownership, initiative, and engagement.

Nice to Have

• Experience working with the Australian market.
• Extensive experience with VIP retention in Tier-1 GEOs.
• Experience working with large customer databases.
• Background in iGaming / betting / online casino.
• Experience with chatbots and AI tools.
• Strong reporting and data visualization skills.
• Basic understanding of statistics and experimentation.

🎯 What Success Looks Like

You will take ownership of the VIP Retention direction, understand player behaviour, develop and test hypotheses, launch personalized retention mechanics, measure their impact, and continuously optimize performance.

Success in this role will be measured not by the number of campaigns launched, but by the real business impact of CRM activities on VIP engagement, retention, and LTV.

We are looking for a Retention Manager with hands-on experience working specifically with VIP players in Tier-1 GEOs to join our iGaming product focused on the Australian market.

The main focus of this role is VIP Retention. You will be responsible for understanding VIP player behaviour, developing personalized retention strategies and promotional mechanics, identifying growth opportunities, and driving player engagement, retention, and LTV.

This is not a direct VIP Account Management role. You will not be responsible for communicating with VIP players directly — this is handled by our VIP Account Manager. Your focus will be on VIP retention strategy, CRM mechanics, promotions, segmentation, and analytics.

Key Responsibilities

• Segment the customer base and develop retention and remarketing strategies for VIP players.
• Plan and manage CRM calendars and promotional activities.
• Develop personalized bonus and retention mechanics for the VIP segment.
• Plan and launch email campaigns and other CRM communications.
• Prepare technical briefs for designers and copywriters.
• Conduct A/B tests of CRM campaigns, promotions, and communication mechanics.
• Analyze VIP player behaviour and the performance of retention activities.
• Monitor key metrics, including Retention Rate, Churn Rate, GGR, NGR, and LTV.
• Identify growth opportunities and develop hypotheses to increase VIP engagement and retention.
• Prepare regular reports and actionable recommendations for CRM optimization.
• Analyze existing campaigns and continuously improve retention mechanics.
• Work closely with VIP Account Management, CRM, Analytics, Marketing, Design, and Content teams.
• Own projects end-to-end, from defining the objective and hypothesis to launch, performance analysis, and optimization.
• Leverage AI tools and chatbots to improve CRM processes and campaign efficiency.

Requirements

• 1+ year of experience in Retention / CRM, preferably within iGaming or betting.
• Proven hands-on experience working with VIP players in Tier-1 GEOs.
• Strong understanding of VIP player behaviour and retention strategies.
• Experience developing and implementing retention and remarketing strategies.
• Strong understanding of key iGaming metrics: GGR, NGR, Retention, Churn, and LTV.
• Strong analytical and strategic thinking.
• Data-driven mindset with the ability to analyze data, identify patterns, and make informed decisions.
• Experience with CRM systems and automation platforms such as Customer.io, Optimove, Xtremepush, or similar.
• Experience with segmentation, onboarding, lifecycle communications, and CRM mechanics.
• Ability to independently plan and launch CRM campaigns.
• Experience with analytics tools, including Google Analytics.
• Strong written communication skills and confident English.
• High level of ownership, initiative, and engagement.

Nice to Have

• Experience working with the Australian market.
• Extensive experience with VIP retention in Tier-1 GEOs.
• Experience working with large customer databases.
• Background in iGaming / betting / online casino.
• Experience with chatbots and AI tools.
• Strong reporting and data visualization skills.
• Basic understanding of statistics and experimentation.

🎯 What Success Looks Like

You will take ownership of the VIP Retention direction, understand player behaviour, develop and test hypotheses, launch personalized retention mechanics, measure their impact, and continuously optimize performance.

Success in this role will be measured not by the number of campaigns launched, but by the real business impact of CRM activities on VIP engagement, retention, and LTV.

We're looking for an experienced Email Deliverability Specialist to take full ownership of our email channel and become the go-to expert for everything related to its stability, scalability, and performance.

This is not a traditional Email Marketing Manager role focused on launching campaigns. Instead, you'll own email as a critical product: managing domain and IP reputation, deliverability, infrastructure, and ensuring sustainable growth of our sending volumes.

Our current stack:

• Smartico — CRM/CDP and customer journey orchestration
• Mailgun — Email Service Provider (ESP)

As our business continues to grow rapidly, email volumes will increase significantly. We're looking for someone who knows how to scale responsibly by maintaining domain reputation, warming up infrastructure, keeping databases healthy, and continuously optimizing deliverability.

What We're Looking For

• Proven experience managing email deliverability at scale (hundreds of thousands of emails sent daily).
• Hands-on experience improving deliverability with measurable business results.
• Strong understanding of:
  • SPF
  • DKIM
  • DMARC
  • Domain & IP reputation
  • Gmail spam filtering mechanisms
• Experience warming up new domains and IPs.
• Experience recovering from blacklist incidents.
• Hands-on experience with ESP platforms (Mailgun is a strong advantage).
• Strong knowledge of Postmaster tools and deliverability monitoring.
• Analytical mindset with the ability to identify root causes rather than treating symptoms.
• English level sufficient for written communication with providers and blacklist services.

Nice to Have

• Experience in iGaming or Online Gambling.
• Experience with Smartico, Optimove, FastTrack, or similar CRM/CDP platforms.
• Experience scaling email traffic several times while maintaining deliverability.
• Understanding of the Indian market and Gmail-heavy user bases.

Responsibilities

Deliverability & Infrastructure

• Own domain and IP reputation management.
• Warm up new domains and IP addresses.
• Restore reputation after deliverability incidents.
• Manage IP pools and rotation in Mailgun.
• Monitor blacklists, investigate root causes, submit delisting requests, and prevent future issues.
• Maintain target KPIs

Database Management

• Maintain database hygiene using ZeroBounce or similar validation tools.
• Manage segmentation strategies and legacy audience policies.
• Configure sending caps and throttling rules.
• Prioritize traffic toward active and high-value customer segments.

Monitoring & Incident Management

• Monitor channel health daily using:
  • Google Postmaster Tools
  • Mailgun Optimize
  • MXToolBox
  • Smartico Data Studio
  • Automated Slack alerts
• Respond quickly to incidents such as:
  • Open Rate drops
  • Deliverability degradation
  • Domain/IP blacklisting
  • Large-scale delivery failures
• Prepare post-mortem reports and preventive action plans.
• Keep the CRM Lead and stakeholders informed about channel performance and incidents.

Channel Development

• Evaluate and onboard new email providers when needed.
• Consult CRM and Product teams on email best practices.
• Manage the email channel budget and invoice reconciliation.
• Own the Trustpilot process from the CRM side.
• Prepare regular reports on channel performance and improvements.

What We Offer

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making and minimal bureaucracy.

🤝 A friendly, collaborative team passionate about building great products.

📈 Support from experienced leaders who genuinely care about your professional growth.

🏖 20 paid vacation days, 5 additional paid days off, and paid sick leave.

About the Role

We are looking for a Senior, hands-on Agentic AI Specialist to design, build, deploy, administer, govern, and support enterprise AI agents across the Microsoft ecosystem.

The role combines AI-agent development, Microsoft platform engineering, solution architecture, governance, and production support. You will own the full agent lifecycle - from architecture and development through testing, deployment, monitoring, support, continuous improvement, and retirement.

The ideal candidate is not only an AI developer, but a hands-on technical specialist who can design enterprise AI solutions, build them using Microsoft technologies, integrate them with business systems, and ensure they are secure, governed, reliable, and production-ready.

This is a full-time (100%) position for an initial six-month period, with the possibility of extension.

Key Responsibilities

AI Agent Development & Solution Architecture

• Design, build, test, deploy, and support enterprise AI agents using Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry (formerly Azure AI Foundry), Power Platform, and Dataverse.
• Develop both low-code and custom AI-agent solutions, including multi-step workflows and agentic applications.
• Integrate agents with Microsoft Graph, SharePoint, Teams, Dataverse, APIs, Azure services, and enterprise applications.
• Design reusable technical patterns, architectures, guardrails, and implementation standards for enterprise AI solutions.

• Optimise AI solutions for reliability, performance, security, and business value.

   

  Microsoft AI Platform Administration

• Administer and support Microsoft 365 Copilot, Copilot Studio, Agent 365, Power Platform, and related services.
• Manage agent configuration, permissions, publishing, monitoring, connectors, gateways, environments, and lifecycle processes.
• Support the organisational Agent Store and agent catalogue.

• Maintain operational documentation, administration procedures, and support runbooks.

   

  AI Governance, Security & Lifecycle

• Establish practical governance standards covering agent design, testing, evaluation, approval, publishing, monitoring, versioning, support, and retirement.
• Implement appropriate security, access-control, data-protection, compliance, and responsible-AI practices.

• Establish processes and guardrails that enable business teams to adopt AI agents safely and consistently.

   

  Production Support & Operations

• Provide hands-on L2/L3 support for AI agents, Copilot, Power Platform, and related Microsoft services.
• Troubleshoot platform, integration, configuration, access, security, and performance issues.
• Monitor reliability, usage, performance, and operational health of AI solutions.
• Support incident, problem, and change management processes.

• Coordinate technical escalations with Microsoft and other technology providers.

   

  Stakeholder Collaboration

• Translate business requirements into practical technical solutions.
• Work closely with business stakeholders, technical teams, Microsoft, and external vendors.
• Provide technical guidance and help delivery teams and business users adopt AI-agent capabilities.
• Work independently in an international and multicultural environment.

Required Qualifications

Knowledge and Technical Skills

• Strong hands-on experience with Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry / Azure AI Foundry, Power Platform, and Dataverse.
• Strong understanding of agentic AI and generative AI, including agent architecture, orchestration, grounding, tool usage, evaluation, lifecycle management, and responsible AI.
• Experience building both low-code and custom AI agents and integrating them with Microsoft and third-party enterprise services.
• Practical experience with Microsoft Graph, SharePoint, Teams, APIs, Azure services, and enterprise applications.
• Understanding of enterprise AI governance, security, access management, compliance, monitoring, and production support.
• Ability to work across multiple technical areas: solution architecture, development, platform administration, governance, and operational support.
• Experience using AI-assisted development / rapid prototyping approaches while maintaining appropriate engineering, security, and quality standards.
• Strong troubleshooting, analytical, communication, and stakeholder-management skills.

Professional Experience

• 5+ years of professional IT experience in solution design, software development, platform administration, application support, or a related field.
• 2+ years of hands-on experience with Microsoft AI and Power Platform technologies, with strong practical experience in Copilot Studio, Microsoft 365 Copilot, Microsoft Foundry / Azure AI Foundry, and/or Power Platform.
• Proven experience designing, deploying, and supporting production AI agents, chatbots, copilots, or intelligent automation solutions.
• Experience providing enterprise L2/L3 support for business-critical platforms or applications.
• Practical experience with AI governance, agent lifecycle management, or enterprise platform operating models.
• Experience working independently with international stakeholders and technical teams.

Education & Language

• Bachelor's degree or equivalent in Computer Science, Information Technology, Software Engineering, Data Science, or a related field.
• Fluent English, both written and spoken.

Nice to Have

• Microsoft Agent 365 and/or Copilot Cowork experience.
• CI/CD for AI and Power Platform solutions using Azure DevOps or similar tools.
• Experience with Semantic Kernel, LangChain, Microsoft Agent Framework, or other agent orchestration frameworks.
• Experience with n8n or similar workflow automation platforms.
• Experience in large enterprise environments or international organisations.
• Relevant Microsoft certifications such as AI-102, MS-102, PL-200, PL-400, PL-600, Microsoft 365 Copilot certifications, or ITIL Foundation.
• Master's degree in a relevant field.

Мрія — освітня екосистема для учнів, батьків/опікунів і вчителів, що надихає вчитися та допомагає знайти себе в сучасному світі. Це ініціатива Президента України, яку реалізують Мінцифри та МОН за підтримки Програми EGAP, що виконується Фондом Східна Європа коштом Швейцарії.

Шукаємо DevOps Engineer, який/яка допоможе забезпечувати стабільну та безперебійну роботу Мрії, розвиваючи й оптимізуючи інфраструктуру, що щодня підтримує освітній процес мільйонів українців.

Наша команда шукає людину, яка:

• Має від 1 року досвіду роботи у сфері DevOps або системного адміністрування

• Має глибокі знання Kubernetes (on-premise) та досвід роботи з Docker, Helm, ArgoCD

• Впевнено володіє інструментами CI/CD, зокрема GitLab CI

• Має досвід роботи з базами даних PostgreSQL, MSSQL та Redis

• Знає системи моніторингу та логування (Prometheus Stack, ELK Stack)

• Має досвід роботи з Infrastructure as Code (Terraform, Ansible)

• Впевнено працює з Linux-системами

• Володіє технічною англійською на рівні читання документації

• Готова працювати в офісі 

• Має вищу освіту

Буде перевагою:

• Досвід роботи з NoSQL-рішеннями (ScyllaDB)

• Досвід роботи з S3-сумісними сховищами (MinIO, Ceph)

Чим ви будете займатися:

• Налаштовувати, підтримувати та масштабувати Kubernetes-кластери on-premise

• Розвивати системи моніторингу та алертингу на базі Prometheus Stack

• Налаштовувати централізований збір та аналіз логів за допомогою ELK Stack

• Встановлювати, конфігурувати та адмініструвати PostgreSQL, MSSQL, ScyllaDB, Redis/DragonflyDB

• Розробляти та підтримувати CI/CD-процеси за допомогою GitLab CI

• Керувати GitOps-процесами та деплойментами з використанням ArgoCD

• Реалізовувати Infrastructure as Code за допомогою Terraform та Ansible

• Працювати з S3-сумісними сховищами (AWS S3, MinIO, Ceph)

• Керувати релізами програмного забезпечення з використанням Helm

• Забезпечувати базову підтримку хмарних сервісів

Що ми пропонуємо:

• Повну зайнятість у проєкті, важливому для майбутнього освіти в Україні

• Офіційне працевлаштування

• Роботу в офісі в центрі Києва

• Можливість долучитися до команди професіоналів, які змінюють освітню систему України

• Участь у створенні продукту, що впливатиме на майбутнє покоління

• Вакансія передбачає опцію бронювання

Етапи найму: співбесіда з HR → технічне інтерв'ю → знайомство з Delivery Manager → кадрова перевірка → офер

Якщо це не для вас, але ви знаєте людину, яка створена для цієї вакансії, — порекомендуйте, будь ласка!

We are looking for a Marketing Manager to join our growing team.

We are a friendly team of passionate professionals committed to delivering reliable software solutions for customers from all around the world.This role is a good fit for someone with a marketing background, an interest in B2B, and a desire to grow in IT services marketing.

Requirements

• 1+ year of experience in marketing.
• Experience in marketing, preferably in B2B or IT services.
• Understanding of B2B marketing and the software development market.
• Experience with organizing content processes: creating content plans, coordinating content production, managing deadlines, publishing, and distributing content across channels.
• Ability to write and edit LinkedIn posts, articles, case studies, and short marketing texts.
• Understanding of listing and rating platforms such as Clutch, GoodFirms, DesignRush, G2, or similar directories.
• Experience working with client reviews: collecting, organizing, publishing, and updating them on relevant platforms.
• Ability to coordinate work with copywriters, SEO specialists, designers, developers, and the sales team.
• Knowledge of SEO fundamentals, content marketing, GA4, and Google Search Console.
• English level from Intermediate, B1+, to work with content and communicate effectively.
   

Responsibilities

• Creating and maintaining content plans for marketing activities.
• Organizing the content production process: collecting inputs, coordinating tasks, tracking deadlines, and checking content before publication.
• Writing, editing, and publishing LinkedIn posts, articles, case studies, and other marketing materials.
• Managing content distribution across different channels 
• Working with listing platforms: updating company profiles, checking information, and improving content quality.
• Supporting the review collection process and keeping client reviews organized.
• Planning and launching marketing outreach campaigns: preparing ICPs, messaging ideas, supporting materials, and tracking results.
• Preparing briefs and tech assignments for copywriters, designers, developers, and other specialists.
• Managing SEO and tracking its performance.
• Working closely with the sales team to prepare relevant materials and collect insights about leads and clients.
• Supporting the marketing team with competitor research, market research, and content ideas.
   

Will be a plus

• Experience in service-based IT companies.
• Experience managing LinkedIn pages or personal brands.
• Experience working with Reddit, Quora, or similar platforms.
• Knowledge of email marketing.
• Experience preparing marketing materials for sales outreach.

We offer

• Flexible work format: remote, 8-hour working day without time trackers.
• Competitive salary.
• Tight-knit and friendly team.
• Personalized career growth.
• Up to 50% coverage of the cost of professional courses.
• Vacation time, sick leaves, and national holidays.
• Competitive bonuses for personal recommendations of new employees.
• Professional development tools: mentorship program, tech talks, and workshops.
• English classes with a teacher.
• Corporate events and team buildings.

• Виявлення та аналіз бізнес-вимог.
• Формалізація технічних вимог, User Story, опис бізнес-процесу у форматі діаграм BPMN, UML.
• Супровід завдання від аналізу бізнес-вимог замовника до фінального приймального тестування бізнес-замовником.
• Деталізований технічний опис та постановка завдань розробникам/дизайнерам/тестувальникам, контроль наповнення та утилізації беклогу.
• Постійна комунікація та взаємодія з бізнес-замовниками та командою розробки разом із PM.
• Оптимізація чинних процесів.
• Ведення та актуалізація документації до своїх задач/проектів.
• Пост-релізна підтримка.
• Спілкування із зацікавленими сторонами проекту.

• Освіта: Вища (технічна буде перевагою).
• Досвід роботи на посаді бізнес- або системного аналітика від 4-х років.
• Знання та використання найкращих практик управління вимогами, бізнес- та системного аналізу.
• Вміння професійно описати технічні та бізнес-вимоги продукту. Досвід роботи з Jira, комунікації. з командою розробки/тестування в рамках реалізації бізнес-вимог.
• Відмінні навички міжособистісного спілкування, здатність знайти спільну мову з технічними спеціалістами.
• Розуміння сучасних веб-технологій / клієнт-серверної архітектури.
• Вміння орієнтуватися у гайдлайнах та підходах різних фронтенд-фреймворків та дизайн-патернів.
• Знання SDLC.
• Знання та досвід у методологіях розробки програмного забезпечення.
• Практичні навички роботи з API- запитами та їх опису.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

Right now, when a funnel breaks in production, the first person to notice is usually a buyer looking at a conversion chart that stopped climbing. By then the loss is measured in hours of spend. That detection gap is the problem this role exists to close.

The work is building the systems that watch the funnel continuously: a regression suite that runs on every release, and synthetic checks that walk the live funnel around the clock and raise an alert when a step stops behaving. Add to that the parts of testing that need the most engineering, which here means mobile builds, deeplinks and attribution.

ROIcamp has worked in the dating vertical since 2011. You report to the Tech Lead, work alongside the tracking infrastructure engineer, and set the technical standard for the QA engineers below you.

What you'll do

• Build and own the automated regression suite in Playwright, covering the funnels that carry the most spend first rather than chasing coverage percentages.
• Set up synthetic monitoring against live funnels: a scripted user walks the flow on a schedule, and a failed step pages someone instead of waiting to be noticed.
• Wire the suite into CI so it gates every landing and product release, and keep it fast enough that nobody is tempted to skip it.
• Own API-level testing of the tracker, the postback endpoints and the Conversion API integrations, where a browser test cannot reach.
• Take mobile: store builds, deeplink behaviour after install, and attribution through the mobile measurement partner, confirming an install and a subscription land on the right campaign.
• Investigate the failures that nobody else can reproduce, including the ones that only appear on a specific GEO, carrier or device.
• Review bug reports and test plans from the junior and middle engineers, and mentor them toward the standard rather than rewriting their work.
• Keep the suite honest: a test that fails intermittently and gets ignored is worse than no test, so flaky checks get fixed or deleted.

Requirements

• 4 or more years in QA, with at least 2 spent building and maintaining an automated suite that other people relied on.
• Strong automation practice in Playwright, Cypress or Selenium, with JavaScript or TypeScript at a level where you write the framework rather than only the tests.
• API testing experience: request construction, authentication, response validation, and testing integrations you do not control.
• CI experience: you have put a suite into a pipeline and dealt with what happens when it starts blocking releases.
• The judgment to decide what should be automated and what should not. Automating a rarely changing flow while a payment step stays manual is the mistake we are trying to avoid.
• Comfort working without a spec, since a funnel is often the only documentation that exists.
• English sufficient for reading documentation and vendor support threads.

Nice to have

• Mobile testing and experience with an MMP such as AppsFlyer, Adjust or Branch.
• Experience with subscription or recurring billing products.
• Familiarity with trackers, conversion postbacks and server-side event delivery.
• SQL beyond the basics, enough to validate data rather than only read it.
• Load or performance testing, particularly on landing pages under traffic spikes.
• Any prior mentoring or informal leadership of other engineers.

What we offer

• A blank page on automation: no legacy suite to inherit, no framework someone else abandoned, and the authority to choose the approach.
• Problems that are genuinely hard rather than merely large: attribution, recurring billing and cross-GEO behaviour under real traffic.
• A direct line to the Tech Lead and the analyst, so decisions get made in a conversation rather than a process.
• The QA Lead position ahead of you, which we intend to fill from within.
• Fully remote work, a fixed payout date, and a salary review at six months.

Growth path

The intended next step is QA Lead, which adds the team, the strategy and the hiring to what you already do technically. If leading people is not what you want, the alternative is the deep technical track alongside the tracking infrastructure engineer, where the work moves from testing the pipeline to designing it. Both are discussed at the six-month review and measured by results rather than by tenure.

Compensation

$1,600 to $2,600 base, depending on the depth of your automation practice and whether you have run a suite in production before. Salary review after six months. Payouts on a fixed date each month.

Hiring process

A 30-minute screening call, then a technical interview with the Tech Lead covering your automation decisions and their trade-offs, then a practical task where you design the monitoring for a described funnel and justify what you would not automate (up to four hours, reviewed together), then an offer. The whole process takes up to 10 business days.

ROIcamp is a media buying team that works exclusively with the dating vertical. The parent company has been building and monetizing dating products since 2011; the team is 40+ people and fully remote. We buy traffic on Meta, Google, TikTok, push and native placements, and we measure ourselves on paying users rather than on leads.

About the role

ROIcamp is building a QA function from a standing start. Today testing is spread across a few engineers and a tech lead who has other work; tomorrow it needs to be a team of five or six with a strategy behind it, because the money at risk has outgrown the ad hoc arrangement. This role is the person who does that building.

The scope is everything between a change and live traffic: what gets tested, by whom, how deeply, with which tools, and who says yes. A dating funnel that takes recurring payments across a dozen countries has more failure modes than any one person can hold, so the job is to turn that into a strategy other people can execute.

We have worked in the dating vertical since 2011. You report to the Tech Lead, and to the QA Manager once that position is filled.

What you'll do

• Own the test strategy: a coverage map across funnels, payments, tracking and mobile, with an explicit and defensible position on what is not covered and why.
• Build the team. Two engineers are being hired now and four more positions are open. You interview everyone who joins after you, onboard them, and set what good work looks like.
• Own the release gate. Your team's sign-off decides when a landing goes live or a product release ships, and you are responsible for making that gate fast enough that nobody wants to route around it.
• Decide the automation boundary: what the suite covers, what stays manual, and when the cost of maintaining a test exceeds what it protects.
• Run the metrics that matter and drop the ones that do not. Defects reaching production, time from report to fix, and money protected are worth tracking. Test case counts are not.
• Handle the incidents: when a funnel breaks under live traffic, you coordinate the response, then run the review that turns it into a permanent check.
• Work across teams: with the Tech Lead on tracking infrastructure, with the analyst when the numbers disagree, and with the buying leads whose campaigns your gate can hold up.
• Stay hands-on about a third of the time, on the riskiest areas rather than on whatever is left over.

Requirements

• 5 or more years in QA, including at least 2 leading a team of three or more engineers with real responsibility for their output.
• A track record of building a test strategy from scratch rather than inheriting and maintaining one.
• Strong technical depth: you can read the automation suite, judge whether it is well built, and argue with an engineer about it on equal terms.
• Experience owning a release process and the authority that comes with it, including the harder half, which is saying no to a release that people want shipped.
• Hiring experience: you have interviewed QA engineers and can tell competence from vocabulary.
• The judgment to prioritise by risk and money rather than by coverage percentage.
• Clear written communication, since a remote team runs on what you write down.
• English at a level that supports working with vendors and documentation.

Nice to have

• Experience in subscription products, dating, or another vertical built on recurring billing.
• Familiarity with paid traffic: what a buyer does, and why a broken funnel costs money by the hour.
• Experience introducing automation to a team that did not have it before.
• Mobile and attribution background.
• Any experience defending a headcount or tooling budget to leadership.

What we offer

• A function to build rather than one to maintain. Almost nothing is fixed yet, and the shape of QA here will be the shape you give it.
• Real authority: the release gate is yours, and it is not overruled casually.
• A company where the cost of a defect is measured in spend rather than in story points, which makes the value of your work unusually easy to argue for.
• The QA Manager position above you, which we would rather fill from within.
• Fully remote work, a fixed payout date, and a salary review at six months.

Growth path

The next step is QA Manager, owning quality across the whole dating direction rather than one team. If the organisational track does not appeal, the alternative is the deep technical route toward tracking and infrastructure architecture. We discuss both at the six-month review and measure them by results rather than by tenure.

Compensation

$2,200 to $3,200 base, depending on the size of the team you have led and how much of a test strategy you have built yourself. Salary review after six months. Payouts on a fixed date each month.

Hiring process

A 30-minute screening call, then an interview with the Tech Lead on technical depth, then a working session where you sketch a test strategy for one of our real funnels and defend what you would leave uncovered, then a conversation about team building and hiring, then an offer. The whole process takes up to 12 business days.