Jobs at Djinni

About Us:
 

Clearly (Rozmova) is a mental health platform that makes therapy more accessible, affordable, and effective.
We are the #1 mental health platform in Ukraine, rapidly expanding across other European markets. Our mission is to break down barriers to therapy and build the mental health product of the future.

We are a tech-driven team that knows how to leverage cutting-edge technologies, with a clear vision of making psychotherapy accessible to more people — all while preserving the highest ethical standards of the therapeutic process.

Our culture is built on honesty, care, and innovation.

Clearly (Rozmova) in numbers:

• We've supported over 200,000 therapy sessions
• Our network includes more than 1000 trusted, verified psychotherapists
• We’re proud of our careful selection process — only 4% of applicants become a psychotherapist at Clearly, ensuring the highest quality of care for our clients.

About the Role

We’re looking for a skilled and user-driven Product Designer who thrives in product-focused environments (SaaS, tele-health, marketplaces) and knows how to balance user needs with business goals. You’ll work across the full design cycle — from research and usability testing to prototyping and polished UI — contributing to our design system and collaborating with cross-functional teams to deliver accessible, impactful, and scalable experiences.

Key Responsibilities:

• Design and iterate on funnels and CRO hypotheses yourself, and work on landing pages either hands-on or by reviewing the work of other designers.
• Bring consistency between marketing and product design by aligning visual language, interaction patterns, and design standards across all user touch points.
• Contribute to product features that directly impact LTV and Retention, and review work from the existing product designer.
• Create visually engaging and high-performing designs that balance marketing objectives with product usability and accessibility.
• Leverage product metrics, A/B tests, and user research to evaluate and refine design solutions that drive acquisition, engagement, and retention.
• Work closely with Product, Marketing, and Engineering to ensure efficient implementation and a smooth design-to-development workflow.
• Systematize design work into updates to the design system, guidelines, and minimal brand identity assets, ensuring scalability and consistency.

Expectations:

• 3+ years of experience as a Product Designer in a product-focused company (SaaS, tele-health, marketplace).
• Experience collaborating in cross-functional teams, with a track record of successfully managing stakeholder expectations.
• Strong presentation and communication skills, being able to defend design decisions with evidence and reasoning.
• Awareness of ethical design principles, heuristics, and accessibility best practices.
• Engaging, breath-catching designs that account for user needs and business objectives.
• Proven experience working with and contributing to a design system.
• Understanding of frontend development basics — you know how to create the most efficient UI and comply with development without sacrificing quality.
• Understanding of product metrics and experience working with features that impact user acqusition and retention.
• Experience running usability tests and research.

What we offer:

• Autonomy and ownership over your work — no pixel pushing, full involvement in product decisions;
• A collaborative, product-oriented culture with short feedback loops;
• Flexible working hours and location;
• An opportunity to shape a product that has a real, positive impact on people’s lives;
• Paid vacation (33 days off per year, including public holidays);
• Paid sick leave (10 working days per year);
• Paid mental health leave (5 working days per year).

We are looking for a Customer Client Success Director with SaaS B2C/PropTech experience who will raise the standards of client success and turn our department into a true WOW-engine.

This is a role for an A-player leader who:

• Builds world-class processes and elevates customer experience to the next level.

• Inspires and mentors a team to deliver outstanding results.

• Turns clients into loyal advocates of the brand.

• Sees data and KPIs as the compass for scaling success.

• Understands that our salary is paid by the Client — and that retaining existing customers is more important than just acquiring new ones.

• Isn’t afraid to get hands-on, personally talking with clients to deeply understand their needs and challenges

Key Responsibilities:

• Lead and grow the Customer Success Department: manage, hire, and mentor a team of 5+ specialists, ensuring alignment with company profit and growth targets.

• Elevate customer experience standards: build processes where every client interaction ends with a “WOW.”

• Be hands-on when needed: engage directly with clients to understand their real feedback, frustrations, and opportunities.

• Oversee communication channels: manage Zendesk (or similar), live chat, calls, and escalations.

• Drive performance through KPIs: response times, CSAT, retention, repeat purchases. Continuously analyze and improve metrics.

• Build retention strategies: ensure customers stay happy, satisfied, and loyal — turning long-term relationships into revenue growth.

• Collaborate cross-functionally: work with product, sales, and marketing teams to integrate customer feedback and strengthen services.

• Strategize for scale: partner with leadership to optimize processes, expand the team, and innovate with automation and AI.
• Work time zone - Eastern US Time

What We’re Looking For:

• 3+ years leading Customer Success / Customer Support teams in SaaS B2C or PropTech companies.

• Excellent English (C1+) — both written and spoken.

• Proven track record of managing by KPIs and improving performance.

• Experience with automation and AI solutions in customer operations.

• Proficiency with Zendesk (or similar platforms).

• Strong organizational and leadership skills — thriving in a fast-paced, high-growth environment.

• Knowledge of the real estate or PropTech market is a strong plus.
  
  

What We Offer

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision
• Your work will ship — fast — and impact thousands of users
• High autonomy, low bureaucracy: we trust you to own your domain
• Remote-first culture with flexible hours and async-friendly communication
• Salary (fixed base) ABOVE the market average.
• A smart, passionate team that moves fast, supports each other, and builds cool stuff
•  15 paid vacation days + 5 paid sick days annually.
•  Paid access to courses, books, and growth resources.
•  Real decision-making power and ownership of your results.

PIN-UP Global is an international holding specializing in the development and implementation of advanced technologies, B2B solutions and innovative products. We provide certification and licensing of our products, providing customers and partners of the holding with high-quality and reliable solutions.

We are looking for a Graphic Designer to join our team!

Requirements:

- You're a pro in Photoshop and Figma. Solid knowledge of Illustrator is a huge plus;

- You have experience with print design and pre-press production;

- You're creative and proactive;

- You're resilient and adaptable, ready to work in a dynamic environment where tasks and deadlines can change quickly;

- Your portfolio speaks for itself. It showcases your experience in the HoReCa industry or related fields;

- You're a team player, ready to collaborate with colleagues and clients to achieve the best results;

- You have a high level of self-organization, you can manage your time and tasks to deliver high-quality work on schedule.

Responsibilities:

- Creating print materials and promotional items primarily for the HoReCa sector;

- Developing and evolving brand identity and visual communication for both new and existing projects and special events;

- Preparing visual content for social media (posts, stories, etc);

- Designing and adapting templates to ensure brand style consistency;

- Working with and evolving existing brand guidelines.

What are the conditions and bonuses?

☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development Architecture, Management, Operations, Marketing, Legal, Finance and more;
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;
📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;
🏖Paid vacations, sick leave, personal events days, days off;
👨🏻‍⚕️Corporate health insurance program for your well-being;
💵Referral program enjoy cooperation with your colleagues and get the bonus;
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯Rewards program for mentoring and coaching colleagues;
🗣Free internal English courses;
🧘Yoga classes to help you stay active and energized;
✈️In-house Travel Service;
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers, special office days dedicated to holidays;
🎳Company events, team buildings.

Job Posting: Team Lead (Remote)

 Department: Home Services
 Location: Remote
 Employment Type: Full-Time
 Working Hours: 8:00 AM – 5:00 PM (LA Time), Monday to Friday

Summary

We are seeking a detail-oriented, results-driven Team Lead to oversee daily operations of our Home services accounts. This is a hands-on leadership role focused on execution, operational performance, and team coordination. You will be responsible for driving measurable results that directly impact revenue, profitability, and client satisfaction by ensuring smooth workflows, supporting the sales and service teams, and mentoring your team toward success. This position emphasizes operational oversight, coaching, and performance outcomes.

Key Responsibilities
 

Team Leadership & Oversight

• Lead, coach, and support team members in achieving individual and team KPIs.
• Monitor daily performance metrics (Revenue, Profitability %, Closing Ratios, ADL) and provide corrective action when needed.
• Ensure adherence to processes, service levels, and client expectations.
   

Operational Execution

• Manage lead allocation and workload distribution for maximum efficiency.
• Track real-time progress on closing ratios, profitability, and revenue goals.
• Identify operational bottlenecks and implement quick solutions.
   

Sales & Service Support

• Collaborate closely with Sales Development Representatives (SDRs) and service technicians to ensure seamless client interactions.
• Handle client/contractor escalations swiftly and professionally.
• Reinforce best practices in sales conversion and service excellence.
   

Performance Monitoring & Reporting

• Deliver regular performance updates and insights to the team and AR BUM.
• Conduct one-on-one check-ins and support team members in hitting goals.
• Drive accountability by maintaining KPI visibility across the team.
• Reduce Canceled & Lost leads month-over-month (MOM).

Contractor & Client Coordination

• Build strong relationships with contractors to ensure service availability, dependability, and revenue growth.
• Ensure positive client experiences by resolving issues quickly and maintaining service quality.

Continuous Improvement

• Contribute to technician hiring and onboarding efforts.
• Share real-time operational feedback with management to enhance tools and workflows.
• Promote training and knowledge sharing across the team.

Requirements

• 3+ years in supervisory or team lead roles (sales operations, call centers, or field services preferred).
• Strong track record in managing KPI-driven teams in fast-paced environments.
• Excellent organizational and problem-solving skills with execution focus.
• Proficiency with CRM systems, KPI dashboards, and reporting tools.
• Strong communication skills for engaging with team members, contractors, and clients.

Core Competencies

• Hands-On Leader: Actively engages in daily team operations.
• KPI-Focused: Monitors and improves performance with data-driven decisions.
• Problem Solver: Resolves escalations and operational challenges effectively.
• Collaborative: Works across teams to align sales and service.
• Resilient & Driven: Thrives under pressure while driving performance.

Why Join Us?
This is an exciting opportunity to step into a high-impact leadership role where your operational expertise will directly influence business growth and client satisfaction. You’ll work in a supportive, high-performance culture, with room to grow alongside the AR Business Unit.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps.

We are seeking a dynamic Sales Executive to lead our sales efforts for GCP and GWS solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player with experience in SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.

Requirements:

• Fluency in English and native Czech is essential;
• From 2 years of proven sales experience in SaaS/ IaaS fields, with a documented history of achieving and exceeding sales targets, particularly in enterprise sales;
• Sales experience on GCP and/or GWS specifically;
• Sales or technical certifications related to Cloud Solutions are advantageous;
• Experience in expanding new markets with outbound activities;
• Excellent communication, negotiation, and strategic planning abilities;
• Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.

Responsibilities:

• Develop and execute sales strategies for GCP and GWS solutions, targeting enterprise clients within the Cloud markets across EMEA and CEE;
• Identify and penetrate new enterprise market segments, leveraging GCP and GWS to improve client outcomes;
• Conduct high-level negotiations and presentations with major companies across Europe, focusing on the strategic benefits of adopting GCP and GWS solutions;
• Work closely with marketing and business development teams to align sales strategies with broader company goals;
• Continuously assess the competitive landscape and customer needs, adapting sales strategies to meet market demands and drive revenue growth.

Work conditions:

• Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
• Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
• Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.
• When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
• Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

We are seeking experienced Full-stack Developers to join a full-time, long-term project.

Preferred Qualifications:

• Education related to software development
• Solid experience in software development can replace formal education
• 5 years of experience in software development
• Experience with front-end technologies such as React+MUI
• Experience with back-end technologies such as Microsoft’s ASP.NET and Azure services
• Experience with C# and TypeScript programming languages
• Experience with SQL Server
• Fluency in English, written and spoken

Critical skills — absolute must-have: (React, ASP.NET Core), minimum Upper-Intermediate English.

Important: The client would like the developer to come to Norway for 2-3 months, potentially less, for onboarding purposes. Therefore, ideally, you must be able to travel to Norway for onboarding purposes.

Start date: asap.

About the project: The client is working on developing a product for the maritime industry that will analyze and help plan energy-saving measures to reduce fuel use and greenhouse gas emissions and, accordingly, reduce the taxes that owners currently pay for their environmental footprint.

🍃About the company:
 

Vimerson Health is a 100% remote company that encourages self-empowerment and forward-thinking.

In just 10 short years since our inception, we have sold more than 9 million bottles of supplements, and we are continuing to grow and expand. Our global team spans 12 countries, bringing knowledge and expertise from all over the world. We’re growing FAST. There's a lot of opportunity to contribute to something special here. Join us!

You can learn more about us here - www.vimerson.com

🌿About the role:

We’re looking for a results-obsessed operator to own new supplement launches on Amazon. This is a hands-on role where your success is measured by one thing: how many products you launch and how much revenue and profit they generate. You thrive on speed, execution, and growth. A strong bonus is directly tied to sales performance.

‼️ Using a time tracker is mandatory for this role

🎯What You’ll Do:

✳️ Launch new supplement products on Amazon fast, from idea to live listing

✳️ Take full ownership of sales and profit targets for every launch

✳️ Drive every step: research, pricing, listing creation, promotions, growth

✳️ Monitor numbers daily and act quickly to optimize results

✳️Remove blockers and make decisions fast to keep launches moving

💡What We’re Looking For:

✅ Proven success launching products on Amazon (supplements or similar) strongly preferred

✅ Obsession with results - you measure yourself in sales, revenue, and profit

✅ Relentless growth mindset - you’re always pushing for faster launches and bigger wins

✅ Hands-on executor who thrives on speed and ownership

✅ English level: B2+ (our team communicates in English daily)

✅ You must be located in the CET timezone +/- 2h.

☘️What You’ll Get:
 

🔹Direct impact on the growth and profitability of a market-leading e-commerce brand.

🔹Competitive base salary plus a bonus directly tied to the sales you deliver

🔹Plenty of opportunities to grow personally and professionally

🔹A full-time remote role with flexible hours in the CET timezone.

🔹Fun social activities to stay connected with the team.

🔹Anniversary and birthday bonuses to celebrate you.

🔹Plenty of opportunities for personal and professional growth.

🔹30 paid days off each year for your well-being.

🔹Paid parental leave for when you welcome a new addition to your family.

🔹An endless supply of Vimerson Health supplements.

🔹Charity Match Program: We’ll match your donations to your favorite charity.

🍀Vimerson Health Core Company Values:
 

🔸Growth Mindset: We embrace learning, innovation, personal development and new challenges. We push boundaries, set ambitious goals, and work smarter to achieve them.

🔸Do What You Love: We are passionate about our work, making us happier and more fulfilled.

🔸Open & Honest: We value honest, constructive feedback and engage in healthy conflict for the company’s greater good.

🔸Accountable: We take ownership of our responsibilities and deliver on our promises.

🔸Critical Thinking: We make logical, fact-based decisions.

🔸Team Player: We care about, support, and respect each other to reach our shared goals.

✨ If you’re ready to take ownership, move fast, and launch supplements that win on Amazon — we’d love to hear from you.✨
 

Warmy.io is an AI-powered platform that helps businesses land in inboxes, not spam folders. We are a fast-growing global startup, trusted by companies worldwide to improve email deliverability and outreach performance.

As we grow, we’re looking for a CRO & PPC Manager - someone proactive, and curious - to support our marketing team across a variety of tasks.

What You'll Do

• Assist with content creation and simple designs in Canva
• Support copywriting, idea generation, and creative brainstorming with tools like ChatGPT
• Help update and manage content in WordPress (no coding required)
• Assist with Google Ads setup and ad creation (under guidance)
• Participate in creating Meta/TikTok ads – both visual and video (together with a video editor)
• Support the execution of CRO experiments and A/B tests
• Take ownership of marketing-related tasks
• Communicate clearly and professionally with the team
• Suggest improvements and stay organized across multiple tasks

What We’re Looking For

• A humble, proactive attitude with a strong desire to learn
• Ability to think critically, solve problems, and work independently
• A good sense of design and content structure
• Strong organizational skills and task management
• Fluent or advanced English (written + verbal)
• Ability to work in a remote team and ask for help when needed

Nice to Have (but not required)

• Experience with B2B
• Simple video editing workflows

What We Offer

• Remote, full-time B2B contract
• 12 PTO days, 10 sick days, and recognition of public holidays
• A friendly, supportive, and fast-growing environment
• Full access to tools, training, and mentorship from your manager
• The opportunity to grow into a full-fledged digital marketing specialist

If you're excited about digital marketing, love to learn, and want to grow inside a global SaaS startup - apply now and join the Warmy.io journey!

We’re looking for a new teammate to join our Customer/Technical Support team at Emirex. This is a great opportunity to step into the fast-growing crypto industry, gain all the skills you need, and build confidence without unnecessary stress. Our hiring process is quick and simple — just one interview with your direct manager.

🔸Responsibilities:

• Work with software provided by the company.
• Communicate with users through approved channels.
• Respond to user inquiries in a timely manner.
• Provide accurate, reliable, and complete information using the proper methods/tools.
• Operate and manage tasks through the back-office/admin panel of the financial application.
• Conduct business communication and coordinate with colleagues (including other departments) when necessary.
• Assist and support customer support trainees.
• Provide management with feedback on customer service efficiency.
   

🔸Requirements:

• Proven experience working in customer support at a crypto/payments/gambling company.
• Experience with back-office/admin panels of financial applications.
• Excellent communication skills.
• Experience supporting an English-speaking audience.
• High level of English proficiency (B2 or higher).
• Experience handling conflict situations.
• Ability to think quickly, research, and troubleshoot issues.
• Desire for continuous growth and learning.
• Ability to work in a multitasking environment.
   

🔸Technical Requirements:

• Confident use of Excel.
• SQL knowledge is a strong advantage.
   

🔸Conditions:

• Streamlined hiring process: a single interview with the direct manager.
• Work schedule: 2/2 shifts from 10:00 to 22:00 (+3 UTC).
• In-house training.
• Opportunities for both personal and professional growth.

• Remote work.
  
  
  ________________________________________________________________
  
  Emirex is a rapidly growing cryptocurrency exchange focused on the Middle East and North Africa region. Our goal is to deliver accessible tools for managing finances in the crypto market—similar to those available in traditional finance—that give users a competitive edge (new sales markets, faster transactions, new investment opportunities).

  
  Thanks to our expertise in finance, marketing, cryptocurrencies, investment, and technology, as well as our established banking and licensing infrastructure, we:

• Develop and provide, independently or in partnership with leading market players, platforms and services for buying, selling, and investing in cryptocurrencies. Our primary client base is the MENA region (B2C Exchange).
• Provide businesses with services that enable official execution of payments and transfers between crypto-to-crypto and fiat-to-crypto counterparties worldwide (B2B Payments).

• Offer companies a platform to launch, distribute, and market their tokens. We design effective marketing campaigns to attract investors to their projects (B2B Exchange).

  
  We understand that using cryptocurrencies is not always easy and that financial literacy in this area is lower than in traditional finance. That’s why we design our services to be as simple and user-friendly as possible—accessible even to our parents and grandparents. Our solutions are optimal in terms of price and quality. We are constantly expanding our range of services to provide our clients with more tools and opportunities.

Want to work at the cutting edge of modern technology and artificial intelligence? We have something just for you.

We are looking for a Node.js engineer who is not only confident in backend development but also has a genuine interest in AI integrations, LLM agents, and new automation technologies. This role involves participating in the creation and development of AI assistants, platforms, and interfaces that help businesses be more efficient.

What to expect:

• Regular technical challenges — a new case from a customer every week
• Flexible use of AI tools (OpenAI API, WhatsApp/Telegram API, OCR, N8N, scrapers)
• Hands-on experience with workflow automation platforms, particularly N8N, for creating complex business process automations
• Building end-to-end AI workflows that connect multiple services and APIs
• Opportunity to experiment with emerging AI technologies and automation tools as they become available

Our main requirements are:

• Experience in hands-on programming 3+ years
• Experience doing Node.js (Vanilla/Typescript)
• Experience with NestJS also and/or NextJS and/or Express
• Strong creating with SQL/NoSQL databases efficient design from scratch as well as performing optimizations
• Strong knowledge in Computer Science: data types, data structures, algorithms
• Being proficient working on modern tech stack: Docker, Kubernetes, CI/CD, IaC (e.g. Terraform), Ansible etc.
• Having a wide strong background working with AWS (smth beyond EC2 and S3)
• Understanding and applying software design principles
• Experience designing software systems (distributed, high availability, resilient)
• Comfortable working Agile and Design Thinking (however understanding that pure Agile is a myth)
• Being comfortable in several projects at once (taking apart hands-on aspect)
• Strong communication skills in English (B2 and better)
• Willingness and enthusiasm to learn workflow automation tools (especially N8N) and adapt to rapidly evolving AI technologies

Will be considered as a plus:

• Experience with modern SPA frameworks like React/Vue.js/Angular
• Experience with NestJS
• Experience writing technical documents, tracking technical debt, understanding refactoring etc.
• Experience working with AI libraries and/or 3rd parties like chatGPT, Claude, Gemini or Perplexity
• Previous exposure to workflow automation platforms (N8N, Zapier, Make.com, or similar)
• Experience with RAG implementations, vector databases, or knowledge management systems
• Familiarity with MCP (Model Context Protocol) or similar AI integration standards
• Understanding of prompt engineering and AI agent behavioral design
• Experience building conversational AI interfaces or chatbots

Hiring process:

• HR interview: we’ll talk about your professional background, the specifics of the position we are offering, and address any questions you might have.
• Tech interview: a deeper look into your technical expertise and problem-solving approach, ensuring your skill set aligns with our project’s needs.
• Interview with the C-Level: a conversation focused on the company’s vision, strategic goals, and how your role aligns with them.
• Feedback
• Job offer

What we offer at MindTech:

• Hardware Policy: Get the gear you need, from laptops to PCs.
• Referral Bonus: Invite talent and earn a generous reward.
• Professional Growth: We cover courses and books to fuel your expertise.
• Tasty Perks: Free lunches, snacks, tea, and coffee to stay energized.
• Birthday & Celebrations: Gifts on your day, plus parties and team-building.
• Life Events Support: Wedding bonuses, childcare support, and more.
• Volunteering Days: Extra days off to help your community.
• Work-Life Balance: 18 paid vacation days, 10 paid sick days, and national holidays off.

Required Qualifications:

• 3+ years of experience as a Business Analyst, preferably in cloud software or CRM environments.
• Solid understanding of cloud platforms and CRM systems such as Salesforce, HubSpot, Pipedrive, etc.
• Proven ability to gather, analyze, and document business requirements and user stories.
• Experience with Agile methodologies and product lifecycle processes.
• Excellent communication skills and strong written command of English.
• Ability to collaborate across engineering, sales, and marketing teams.
• Strong analytical thinking and attention to detail, with experience in working with large datasets.
• Familiarity with BI tools and data visualization is a plus.
• Bachelor’s degree in IT, Business, Engineering, or equivalent experience.

• Experience with AI/ML-based CRM automation or integration projects is an advantage.

   

Key Responsibilities:

• Collect and analyze business requirements from stakeholders, including clients, sales, and internal teams.
• Document workflows, prepare detailed specifications, and write clear user stories.
• Collaborate with UX designers, developers, and architects to ensure accurate solution delivery.
• Support backlog grooming and feature prioritization in alignment with business goals.
• Conduct market and competitor research to support product and business strategies.
• Facilitate testing and validation of product features before release.
• Provide ongoing analysis of product performance and prepare analytical reports.

• Ensure all deliverables meet security, privacy, and compliance standards.

   

Perks & Benefits:

• 24 paid vacation days
• Flexible schedule and top-tier working conditions
• Competitive salary
• Full remote work

• Young, talented, and ambitious team culture

   

Language Requirements:
🇺🇦 Ukrainian – Native
🇬🇧 English – Advanced

About Proxima Research:
With over 30 years of expertise, Proxima Research is a trusted international partner in delivering advanced data and technological solutions to the healthcare and pharmaceutical sectors. We serve over 400 clients in 47 countries, offering services in CRM/ETMS support, HCP/HCO data management, BI implementation, multi-channel marketing, research, and consulting.

Insiders is a fast-growing IT company which employs about 200 people. Our company focused on providing innovative digital services and cutting-edge technologies to solve complex business challenges.

We are located in Lviv and currently work full-time in office. 

Responsibilities:

- Work with different source platforms such as LinkedIn/ Djinny/ Work.ua / Robota.ua ets.

- CV screening.

- Coordinate all interview stages.

- Support and consultation of the candidate at all stages of the hiring process.

We offer:

• Welcoming and amiable work environment in a comfortable office space.
• Official employment with a competitive salary that reflects your experience and skills.
• Growth opportunities.
• Opportunity to work in an IT company that is actively scaling.
• Team-buildings and corporate parties

       We are an international iGaming holding, actively growing and now launching a new online casino project on the LATAM market.

       As part of a startup within the holding, we are creating a TOP team and inviting an ambitious and experienced CEO who will lead the project in the LATAM region (with a focus on Argentina). 
This is a key role, which involves responsibility for strategic business development, team building and achieving financial results.
 

Main tasks:

• Defining the project development strategy in the LATAM region
• Business process management: marketing, operations, product, finance
• Formation and development of the project team, coordination of the work of the C-level and departments
• Interaction with investors and shareholders of the holding
• P&L control, budget and financial efficiency planning
• Making key decisions on product and market development
• Representing the company at conferences, forums and industry events
   

What we expect:

• Experience in a management role (CEO, Managing Director, General Manager, COO, CMO) in iGaming/Gambling/Betting from 3-5 years
• Deep understanding of the LATAM market, preferably Argentina
• Experience with P&L, budgets, strategic planning
• Excellent management and leadership skills
• Fluent English, Spanish is desirable
• Results orientation, ability to work in a startup environment
   

What we offer:

• Participation in the launch of a new international casino project from scratch
• Opportunity to influence strategy and growth product
• Competitive compensation level (fixed + bonus system)
• Work in a multicultural team of professionals
• Prospects for career and professional growth within a large holding
• Remote work format
• Care for health and rest: paid vacation and sick leave
• Quick decision-making and freedom from micromanagement

We strive to be the best among competitors and successfully achieve our goals! 
Join the best and shape the future of the iGaming industry with us! 🚀

About the company:
      Our LATAM iGaming startup is more than a business, it is a place where ideas, talents and opportunities meet. 🤝
      As part of an international holding, we bring global expertise in the gaming industry to the Latin American market, while remaining close to the culture and needs of players.

       You can grow with us, influence the outcome and shape the gaming experience of the future.💯

We are expanding our team and looking for a Middle .NET/React Developer who is passionate about building modern, scalable web applications. You’ll be part of a product team that values clean code, collaboration, and constant growth.

Your role:

• Develop new features and maintain existing ones using .NET (C#) and React.js
• Ensure smooth interaction between backend and frontend
• Write reliable, maintainable, and testable code
• Work closely with designers, PMs, and QA to deliver top-quality solutions

• Suggest improvements and take part in architectural discussions

   

You bring:

• 3+ years of hands-on experience with .NET/C#
• Strong knowledge of React.js, JavaScript/TypeScript
• Solid understanding of RESTful APIs and SQL databases
• Experience with Git and agile workflows
• English: Upper-Intermediate 

Would be a plus:

• Cloud platforms (Azure/AWS)
• Docker/Kubernetes
• Unit and integration testing

We offer:

• Career growth — clear path to advance
• Feedback — regular reviews & support
• Celebrations — gifts for milestones
• Flexibility — remote or hybrid (Lviv office)
• Mentorship — learn from senior experts
• Accounting — full paperwork support
• Time off — 18 vacation + 5 sick days
• Extra leave — +10 days yearly
• Office perks — free lunches
• Team events — gatherings & gifts

We're looking for Customer Support Agent to join our team. As a Customer Support Agent, you will be the first point of contact for our clients, ensuring a smooth and efficient support experience through live chat and email. Your main focus will be resolving inquiries, escalating complex cases, and maintaining high standards of response time and quality.

HOW YOU WILL MAKE AN IMPACT

• Provide professional and timely support to users via live chat and email
• Handle player inquiries, complaints, and requests with empathy and accuracy
• Escalate complex or sensitive cases to the relevant departments
• Ensure compliance with internal quality standards and communication guidelines
• Maintain up-to-date knowledge of games, promotions, and internal procedures
• Follow the assigned schedule and meet individual performance KPIs (speed, CSAT, accuracy)

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Previous experience in Customer Support and IGaming is a must
• Excellent written communication skills in English (B2+)
• Ability to work flexible shifts, including not only evenings, weekends, and holidays, but also night shifts
• Strong multitasking skills and attention to details
• Ability to work both independently and as part of a team
• Passion for providing high-quality customer service in a fast-paced environment

HOW WE WILL KEEP YOU SMILING

• We provide paid vacation days and paid sick leave benefits.
• A competitive compensation that values the skills and experience you bring.
• Employee referral bonus and gifts for your special days.
• Financial support in 50% for learning expenses to help you in your professional growth!
• With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.