Jobs at Djinni

We are looking for an experienced IT Support / NOC Engineer with strong MSP or outsourced IT support experience. The person should be comfortable working with multiple client environments, handling tickets, troubleshooting Microsoft 365, Windows Server, endpoint devices, networking issues, security tools, backups, and cloud infrastructure.
 

The ideal candidate should not only react to support requests but also understand how to monitor systems, document recurring issues, communicate clearly with customers, and escalate problems when needed. This role requires someone reliable, structured, and able to work independently in a fast-moving support environment.

Responsibilities:

• Handle L1/L2 technical support requests for business users and client environments.Monitor customer infrastructure, cloud systems, servers, endpoints.
• Administer and troubleshoot Microsoft 365 services, including Exchange Online, Teams, Intune, Entra ID / Azure AD, and user access issues.
• Support Windows desktop, Windows Server, basic Mac OS.
• Work with Active Directory, DNS, DHCP, TCP/IP, VPN, remote desktop tools, and common network troubleshooting scenarios.
• Support security and endpoint protection tools such as Microsoft Defender, Bitdefender, Sophos or similar solutions.
• Work with RMM, PSA, ticketing, time tracking, and documentation platforms such as ConnectWise and ITglue.
• Communicate with third-party vendors and software support teams when deeper troubleshooting is required.
• Create, update, and maintain technical documentation, SOPs, troubleshooting guides, and client environment notes.
   

Required Skills:

• Strong experience in MSP, NOC, remote IT support, or outsourced infrastructure support.
• Good practical knowledge of Microsoft 365 administration: Exchange, Teams, Intune, Entra ID / Azure AD.
• Experience with Windows Server and Windows desktop support.
• Understanding of networking fundamentals: DNS, DHCP, TCP/IP, firewalls, VPNs, routers, switches.
• Experience with remote support tools such as TeamViewer, ScreenConnect or similar.
• Experience with ticketing and documentation discipline.Good written and spoken English for customer communication.
• Ability to support several clients or environments at the same time without losing structure.
• Ability to troubleshoot issues independently, gather details, analyze logs, and communicate next steps clearly.
   

Nice-to-Have Skills:

• Experience with MSP tools such as ConnectWise, Kaseya, or similar.
• Experience with security platforms such as Microsoft Defender, Sophos, Blackpoint, Ironscales, ConnectSecure, or similar.
• Basic PowerShell scripting for automation and troubleshooting.Experience supporting business software such as QuickBooks, Sage, tax/accounting software, or other client-specific applications.
• Certifications such as MS-900, Network+, Sophos, Datto, Microsoft 365, Azure Fundamentals, or similar.
• Experience with Citrix, RDS / Terminal Services, VMware ESXi, vSphere, Hyper-V, or Azure infrastructure.
   

Personal Qualities:

• Reliable and disciplined in daily support work.
• Calm under pressure, especially during incidents or urgent client requests.
• Strong customer-service mindset.
• Able to document work clearly and consistently.
• Flexible with different client environments, tools, and processes.
• Able to learn new systems quickly and ask the right questions when documentation is missing.
   

Hiring process: HR Interview; Technical Interview; Client Interview.
 

We offer:

• Competitive compensation
• B2B contract, paid sick leave, 20 days of paid vacation
• Free English lessons  
• Flexible work schedule  
• Official holidays are non-working days  
• Paid courses and certifications  
• Сoach / psychologist consultation  
• Workshops  
• Career development plan
• Mentoring Education  
• Medical Health Insurance

Why Choose Us? What Do We Offer that’s Exceptional?

1. Cutting-Edge Technologies on Real Projects: At Langate, you’ll work with the latest technologies on live projects. We’re a dynamic, fast-growing company, so you’ll find a minimal amount of legacy systems and plenty of opportunities to implement new technologies.
2. Work-Life Balance with Benefits: We value work-life balance and offer paid time off, including vacation days and sick leave. Remote work options and hearty life are part of the package too.
3. Investment in Your Growth: We’re committed to your professional development. You can expect training programs, courses, and opportunities to enhance your English language skills.
4. Team Building and Unity: We know that a happy team is a productive team. That’s why we organize team-building events and group activities to foster strong bonds and a sense of belonging.
    

When you choose us, you’re choosing a company that values innovation, invests in its employees, and provides a supportive and engaging work environment. Join us in shaping the future of technology!
 

Need more information? Welcome!

Customer Support Agent / Gambling Support

We are looking for a Customer Support Agent to join our gambling project. The role is focused on communicating with players via live chat, providing fast and accurate assistance, resolving user questions, and ensuring a smooth customer experience.

Responsibilities

-Communicate with players via live chat and other support channels.
-Respond to player questions regarding accounts, bonuses, deposits, withdrawals, verification, and general platform usage.
-Provide clear, polite, and professional support in written communication.
-Handle player complaints and escalate complex cases to the relevant departments.
-Monitor and report recurring player issues, technical problems, and user feedback.
-Follow internal procedures, scripts, and service quality standards.
-Ensure a positive customer experience and fast response times.

Requirements

-Previous experience in customer support, preferably in gambling, betting or other online services.
-Experience working with LiveChat, Zendesk, Intercom, Freshdesk, or similar support tools.
- Understanding of online casino / betting products will be a strong advantage.
-English level: B1–B2 or higher, for written communication with players.
-Strong written communication skills and ability to explain information clearly.
-Ability to handle stressful situations and communicate with difficult customers professionally.
-Attention to detail, responsibility, and ability to follow internal procedures.
-Fast typing skills and ability to manage multiple chats at the same time.

Nice to Have

-Experience in gambling, casino, betting, or iGaming support.
-Experience with CRM or ticketing systems.
-Additional languages will be a plus.

We Offer

-A role in a fast-growing gambling project.
-Remote work format.
-Competitive salary based on experience.
-Training and support from the team.
-Opportunity to grow within Support, VIP, Payments, Risk, or Operations departments.
-Fast decision-making and direct communication within the team.

We’re a fast-growing licensed online casino targeting Tier 2-3 markets. We’re looking for a Facebook Media Buyer who can start campaigns from zero and scale them profitably.

Key Responsibilities:

• Launch and scale high-performance advertising campaigns across Facebook and/or In-App networks (Unity, AppLovin, Ironsource, etc.).
• Oversee full-cycle integrations between mobile applications, attribution platforms (AppsFlyer, Adjust), and trackers (Binom, Keitaro) to ensure flawless data flow.
• Conduct deep-dive analysis of active campaigns, optimizing for key performance indicators (ROI, CPA, LTV) to maximize profitability.
• Develop detailed briefs for the design team and motion designers; constantly test new creative angles and landing pages.
• Monitor daily expenditures and performance metrics, providing detailed daily reports to ensure budget efficiency and target alignment.
   

Requirements:

• At least 2+ years of hands-on experience in Media Buying, with a track record of managing high-volume traffic.
• Deep knowledge of the Gambling/iGaming vertical is mandatory.
• Strong experience in launching and scaling campaigns specifically for the Tier-3 market.
• Experience managing significant monthly budgets of $50,000+ with proven ROI.
• Solid experience working within professional arbitrage teams or media buying agencies.
• Expert knowledge of launching and optimizing campaigns for both iOS and Android platforms.
• A thorough understanding of the casino economy, including player lifecycle, conversion funnels, and retention metrics.
• English at a B2 (Upper-Intermediate) level or higher is required. Proficiency in Russian is a significant advantage.

About Brebeneskul Consulting: Brebeneskul Consulting is a Ukrainian-American business consultancy and B2B lead generation provider with a proven track record of servicing technology, finance, and venture-backed startups. 

Role Overview:  We are currently seeking a motivated and proactive Business Development Representative (BDR) to manage our client portfolio, expand service opportunities, and drive the company’s sales growth. This full-time role is a vital part of our team, offering the opportunity to strengthen relationships with current clients, identify new opportunities within the portfolio, support revenue-generating activities, and contribute to the company’s overall growth.

You are:

• Excited about working at an early-stage business consulting firm
• Curious and motivated to work with diverse companies and their unique business needs
• Passionate about technology, trends, and innovative tools that drive growth
• A person who loves relationship-building and enjoys problem-solving
• Inspired by the work you do, the goals you achieve, and the opportunities you create
• Strategic thinking with an entrepreneurial spirit approach
• Based in Ukraine with a valid Ukrainian residence permit

Responsibilities:

• Drive sales within the existing client base, identifying opportunities to expand services and deepen client relationships
• Serve as the main point of contact for existing clients, ensuring timely responses and long-term partnership growth
• Prepare and send follow-up emails, proposals, and client agreements promptly, streamlining the sales process
• Launch, track, and optimize internal campaigns (email, LinkedIn, etc.) to engage clients and generate additional opportunities
• Monitor client accounts and industry trends to anticipate client needs and suggest tailored solutions
• Keep accurate and up-to-date records in sales platforms (Close.io, Dripify, Apollo, Pitchbook, Woodpecker), ensuring visibility and accountability across client interactions

• Work with team members to align on client strategies, share insights, and contribute to overall business growth

   

You Bring:
 

• Previous experience as a BDR/SDR or in a client-facing sales role
• A university degree from a recognized institution (preferably business, finance, or related field)
• Strong verbal and written communication skills in English (B2 - Upper Intermediate or higher)
• A team-player mindset, with the ability to work independently and take ownership of tasks
• High motivation, resilience, and a strong desire to succeed
• Quick learning ability and a willingness to master complex concepts and terminology
• Excellent time management, organization, and attention to detail
   

We Offer: 

• Best-in-class training and development
• We work Mon – Fri, from 9 AM to 6 PM (8 hrs + 1 hour break)
• Fully remote work
• Exposure to global companies in Venture Capital, Technology, and Finance
• Opportunities for career progression, including potential advancement to Team Lead for high performers
• A collaborative, supportive, and ambitious work environment where your contributions truly matter

About the project

We're building a smart customer behavior analytics platform for an e-commerce / retail business. A starter project is already done — we need an experienced developer to continue and expand it with new AI-powered video analytics features. Long-term engagement, 3+ months, with continuation after successful milestones.
 

What you'll be working on

• Face recognition & detection — identify returning customers
• Emotion detection — happy, neutral, surprised, confused, dissatisfied
• Age estimation & gender detection
• Object detection & tracking — products, shelves, zones, promotional areas
• Real-time / near-real-time video processing
• Detection overlays and analytics dashboard
• Customer emotion trends, demographic summaries, interaction heatmaps
• Camera input and/or uploaded video support
• Code review and improvement of existing codebase
   

Required skills

• Python, OpenCV
• YOLO (v8 preferred), DeepFace, InsightFace, and/or MediaPipe
• Face recognition and emotion detection in production
• Real-time video streaming (WebSockets / RTSP)
• Backend API development (FastAPI or Flask)
• Frontend integration — dashboards with live overlays
• Docker, GPU inference

Nice to have

• TensorRT / Triton for inference optimization
• Experience with retail or surveillance analytics systems
• Dashboard development (React or similar)

We offer

• Long-term project with stable workload

• Clear scope and existing codebase to build on

   

Are you in the top 1%?
 

Before anything else - this role is for genuinely outstanding people. The kind who have already proven, somewhere in their life, that they operate above the bar. For example:
 

• Winners or prize-holders of national/international Olympiads in Physics, Math, Informatics, Chemistry, etc.
• FLEX program alumni (or other selective international exchanges)
• Top of your class at UCU, LNU, KPI, KMA, or a comparable top university
• Top graduates of Physics-Math Lyceums and other selective schools
• Founders of something real - a startup, a community, a project that people actually used, even if it has failed eventually, but you've launched and got some early traction - we would love to hear from you. 
• Anyone with a verifiable record of being the sharpest person in the room
   

If that sounds like you, keep reading.

The job title is flexible - depending on your strengths and interests, you could grow into a Software Engineer, Data Analyst, AI Strategist, AI Product Owner, or another role we'll shape together.
 

What we're building
 

We're building a 100x company - and we need smart, ambitious people to build it with us. Our thesis is simple: AI is the biggest shift of our lifetime, and the people who learn to use it deeply will operate at 10x the speed and output of everyone else. If everyone in the company operates at 10x and the company is build around it - that's how we can achieve 100x company. We're putting that thesis into practice ourselves, and then helping our clients do the same through their AI transformation.
 

The deal

• You join us and spend your first phase learning - deeply - how to use AI to become 10x better at your craft - data analyst, software engineer, consultant etc. 
• You then work directly with our clients, helping them rethink and rebuild their workflows, products, and teams around AI
• You grow with the company as we scale toward a 100x outcome
   

What we're looking for

• Outstanding raw intelligence and curiosity (see the list above)
• Perfect level English - written and spoken
• A real track record of achievements, not just credentials
• Obsession with AI and a hunger to master it, even if you're not technical today
• Ownership mentality - you move fast, take initiative, and don't wait to be told what to do
   

Who this is NOT for

• People looking for a comfortable, predictable job
• People without real achievements to point to
• People who think AI is "just another tool"
   

How to apply

In your application, tell us the single most impressive thing you've ever done - Olympiad medal, exchange program, top ЗНО/НМТ results, a project you built, anything. Show us why you belong in the top 1%.

 

About company

UAVSAVE is an innovative company from Slovakia that develops drones for commercial and scientific purposes. We offer various drones that can be used for different tasks such as aerial photography, object monitoring, and more.

Responsibilities

• Lead, mentor, and develop a team of engineers (SW, IT, QA), fostering a culture of collaboration and continuous improvement
• Own delivery of engineering projects, ensuring timelines, quality, and business goals are met
• Support hiring efforts, including sourcing, interviewing, and onboarding new team members
• Drive technical excellence through best practices in architecture, coding standards, and processes

• Conduct regular performance reviews and provide actionable feedback

   

Requirements

• Proven experience managing or leading software engineering teams
• Strong technical background in software development, ideally with embedded systems (C/C++) and/or Linux
• Excellent communication and stakeholder management skills
• Familiarity with agile development methodologies
• Basic communication level of Ukrainian or Russian language

Nice to have

• Familiarity with UAV and drones
• Atlassian ecosystem (Jira + Confluence) hands-on

We offer

• Participating in unique, innovative projects
• Competitive salary
• A friendly atmosphere of a small team
• Solid impact on the project
• Informal work atmosphere - no dress code
• Flexible employment conditions
• Flexible working hours

We’re opening a growth opportunity for someone who wants to enter SEO through real practice rather than theory. This is a hands-on role for a person who is curious, consistent, and ready to learn how search visibility is built in real projects.

Program Flow

What You’ll Be Working On

• Supporting link acquisition and outreach processes
• Exploring competitors and identifying SEO opportunities
• Working with SEO platforms, datasets, and research tools
• Contributing to multi-geo website promotion activities
• Translating learning into real execution on ongoing campaigns
• Collaborating daily with SEO specialists on growth tasks

Profile We’re Looking For

• Genuine interest in how SEO and digital growth work
• Readiness to learn quickly and apply feedback
• Care for accuracy and structured thinking
• Basic communication and task management skills
• English at Intermediate level or higher is a plus

What This Role Gives You

• Step-by-step entry into SEO through practice, not theory
• Close mentorship and real-time guidance
• Exposure to real campaigns and decision-making
• Clear transition into a Junior SEO role
• Long-term development inside a performance-driven team

Delivery Operations Manager

About Fast Corporation

Fast Corporation is an Israeli product company operating across Tier-1 markets, including the US and Europe.

We develop and scale desktop products across two core business directions:

B2C – PC App Store
A desktop marketplace focused on user acquisition, software distribution, and monetization.

B2B – Internal Marketing Platform
An internal platform supporting traffic operations, analytics, partner management, and growth initiatives critical to company scalability.

We move fast and operate with a strong focus on execution, ownership, and operational efficiency.

About the Role

We are looking for a Delivery Operations Manager to become a key operational bridge between Israel (COO and product leadership) and Ukraine-based development teams.

This role goes beyond classic project management. We are looking for someone who can bring structure to fast-moving environments, drive accountability across teams, and ensure reliable delivery execution aligned with company priorities and OKRs.

You will work closely with the COO and leadership team, translating business goals into clear delivery plans, structured Jira workflows, and measurable operational outcomes.

Key Responsibilities

• Own end-to-end delivery across multiple teams and initiatives 
• Coordinate delivery operations between the Israel and Ukraine teams 
• Ensure delivery commitments and company OKRs are executed on time 
• Structure and optimize Jira workflows, task management, and delivery processes 
• Monitor sprint execution, delivery quality, risks, blockers, and dependencies 
• Track delivery KPIs and operational performance metrics 
• Identify inefficiencies and drive continuous process improvements 
• Build scalable SOPs and operational frameworks 
• Work closely with engineering teams on execution details and delivery planning 
• Align priorities across stakeholders and proactively escalate risks when needed 

Requirements

• 4+ years of Delivery or Project Management experience in a product company or fast-paced outsourcing/outstaffing environment, driving delivery and operational improvements 
• Experience with B2C products is strongly preferred 
• Strong ownership mindset and execution focus  
• Strong organizational and operational management skills 
• Advanced Jira and Confluence expertise 
• Experience building structured Jira workflows and delivery processes 
• Experience working with KPIs, delivery metrics, and OKRs 
• English - Advanced (C1) 

Nice to Have

• Experience working with Tier-1 markets 
• Experience in performance-driven or growth-focused products 
• Technical background (ex-developer or QA) 
• Experience working closely with C-level leadership, founders, or COO 

What We Offer

• Modern office at BC Khvylia near Pecherska metro, with breakfast and lunch provided. Primarily on-site collaboration, with a hybrid format open to discussion 
• Stable working schedule: 9:30–18:30 
• USD compensation via FOP, with taxes covered and accountant support included 
• 14 vacation days + 15 sick days (10 with a medical note and 5 without) 
• Supportive team culture and long-term stability with low turnover 
• Full technical setup provided from day one

BETER is a rapidly growing product company. We create competitive content supported by analytics. For more than five years, we have been organizing sports tournaments, broadcasts, and developing our own sports community. We hold over 45,000 events per month in esports and classic sports. BETER products are represented in more than 150 countries worldwide, and our partners include some of the world’s leading trading companies. 

We are currently looking for an HR Operations Specialist to join our team. 

We are looking for an organized and detail-oriented person who enjoys working with documents and can independently manage their workload. This role is a great fit for candidates who value structure, accuracy, and responsibility in their daily work. 

Responsibilities: 

- Full cycle of HR administration (hiring, termination, employee transfers). 
- Preparation of HR orders and personnel documentation.
- Creation and maintenance of employee personnel files.
- Vacation and sick leave administration 
- Maintaining staffing schedules and HR documentation.
- Preparation of employment certificates and other HR-related documents.
- Preparation and support of contracts, additional agreements, and acts.
- Military records management (preferred, but we are ready to teach) 
- Preparation of documents for audits and inspections.
- Ensuring compliance with labor legislation and internal company policies.
- Maintaining up-to-date information in HR systems (HiBob, 1C, etc.).
- Managing documentation related to cooperation with sports tournament players.
- Cooperation with Accounting and Legal departments regarding employment documentation.
- Archiving HR documents and ensuring confidentiality of personal data.
- Other responsibilities related to the company’s activities.

Requirements: 

- Up to 1 year of experience in HR administration and personnel documentation.
- Experience working with 1C will be an advantage.
- Confident user of Microsoft Office programs.
- The position requires a hybrid work format, as document exchange and storage are office-based.
- Upper-Intermediate (B2+) or higher English, both written and spoken.

We Offer:

- Hybrid work schedule.
- Paid sick leave 20 working days of paid vacation.
- Competitive and timely compensation.
- Personal mentoring and coaching.
- Team-building activities and corporate events.
- Paid childcare leave.

🔹Who we are!

At Levi9, we are passionate about what we do. We love our work, and together in a team, we are smarter and stronger. We are looking for skilled team players who make change happen. Are you one of these players?

🔹About the project

Backbase is a Dutch banking software and financial technology company that provides a banking infrastructure software platform that it calls engagement banking. The system is used by financial institutions globally, from large banks to credit unions and community banks.
 

🔹Requirements

• 5+ years of hands-on experience building and maintaining complex Android applications in production environments.
• Experience in the banking or financial domain is a strong plus.
• Skilled at translating high-level business requirements into secure, scalable, and maintainable technical solutions.
• Strong engineering mindset and follow modern Agile practices throughout the entire software development lifecycle.
• Continuous Integration and Continuous Deployment (CI/CD) are part of your core workflow, ideally using tools like Bitrise or GitHub Actions.
• Mobile development expert who’s always ready to share best practices and lead by example — not just follow them.
• Strong technical expertise in Android architecture patterns such as MVI or MVVM.
• Experience with Jetpack Compose (at least on pet projects) and understanding of its role in modern Android UI development.
• Deep knowledge of Kotlin, especially Coroutines and Flows, and how to use them effectively in real-world applications.
• Solid grasp of Dependency Injection, with hands-on experience using frameworks like Koin (or similar).
• Strong understanding of Android security best practices, including SSL Pinning, secure data storage, encryption, etc.
• Hands-on proficiency with AI tools like GitHub Copilot, Cursor, and Claude Code.
• Practical experience with agents, skills, MCP servers, and agentic SDLC.

• Practical AI leverage for increasing productivity

   

🔹9 reasons to join us:

1. Today we're working with the technology of tomorrow.
2. We don't wait for a change. We are the change.
3. We're experts in creating experts (Levi9 academy, Lead9 program for leaders).
4. No micromanagement. We are free birds with a clear understanding of what the high performance is!
5. Learning in Levi9 never stops (unlimited Udemy for business, meetups, English courses, professional training).
6. Here you can train your body and mind.
7. We've gathered the best locations - comfortable, cosy, and pet-friendly offices in Kyiv (5 minutes from Olimpiyska subway station) and Lviv (5 minutes from the Opera Theatre), with regular offline internal events
8. We have a master's degree in work-life balance.
9. We are actively supporting Ukraine with constant donations and volunteering

🔹Simple hiring steps:

• Intro Meeting with recruiter
• Levi9 Technical Interview
• Customer Interview 

We have a solid automation framework built on Java and Selenium - and we need someone who can maintain it, extend it, and move fast using AI tools. 

This isn't a "write tests from scratch in a greenfield" role. The framework has real architecture: OOP patterns, TestNG, Maven, OAuth2 integrations. You'll need to understand what's already there and build on it confidently - with Claude as part of your daily workflow.

What you'll work on

• Maintain and extend an existing Java/Selenium automation framework - complex OOP architecture, not just simple scripts.
• Automate UI tests using Page Object Model and Selenium WebDriver, including dynamic web elements.
• Handle OAuth2 integrations for email processing and third-party authentication scenarios.
• Derive test plans and cases from system requirements, manage them in Jira + XRAY.
• Set up local builds and manage environment configurations.
• Generate and analyze test execution reports via Allure.

What we're looking for

• Strong Java Core (13-21): Collections, Streams, functional interfaces
• Advanced OOP - Interfaces, Abstract classes, design patterns. The framework uses complex architectural patterns and you need to navigate them.
• Selenium WebDriver - extensive UI automation experience, comfortable with dynamic elements.
• TestNG + Maven - you've built and managed projects, not just run them.
• Understanding of OAuth2 in the context of automated testing.
• Experience with Jira and XRAY or a similar test management tool.

AI skills - this one's serious

• Hands-on experience using Claude for software development and test writing 
• You can generate quality automation test cases from scratch using AI, and know when to trust the output and when not to.
• AI-assisted development is already part of how you work, not something you're exploring.

Nice to have

• Experience with Allure reporting - setup, configuration, analyzing results.
• Comfortable managing local build environments and complex configs independently.

Overview

We are looking for a Senior Data Engineer with expertise in scalable data platforms and distributed systems to join our dynamic team. You will play a key role in building HyperGuest’s data platform from the ground up, creating the infrastructure, pipelines, and real-time processing systems that will power our products and business insights.

This is a unique opportunity to shape both the company’s data architecture and its data-driven culture.

Responsibilities

Design, build, and maintain scalable data pipelines and cloud-based data infrastructure in AWS.

Build systems capable of processing and analyzing petabytes of data in distributed production environments.

Own and evolve the analytical data warehouse on ClickHouse — schema design, ingestion pipelines from Kafka/Kinesis/S3, materialized views, query performance, and cost control at large scale.

Develop real-time stream processing solutions using Kafka, Kinesis, and Spark.

Design and manage distributed messaging and queue-based systems (SQS, RabbitMQ, etc.).

Collaborate with engineering, product, and business teams to deliver impactful data solutions and actionable insights.

Drive a data-first culture by promoting best practices and enabling smarter, data-driven decision-making across the company.

Develop backend services and integrations using TypeScript and modern cloud-native technologies.

Improve data reliability, observability, scalability, and operational efficiency.

Participate in architecture and strategic technology discussions that shape the future of HyperGuest’s platform.

Requirements

• 4+ years of experience in Data Engineering, preferably in start-up companies.
• Hands-on experience with ClickHouse (or comparable columnar OLAP engine)
• Hands-on experience with stream processing technologies (Kafka, Kinesis, Spark).
• Hands-on experience with queues and messaging systems (SQS, RabbitMQ, etc.).
• Strong SQL knowledge and experience designing and optimizing complex queries and data models – mandatory.
• Strong hands-on experience with TypeScript.
• Experience building and maintaining large-scale distributed systems and data pipelines.
• Experience with AWS cloud infrastructure and modern CI/CD workflows.
• Familiarity with relational databases such as MySQL.
• Strong problem-solving skills, ownership mindset, and a “can do” attitude.
• Detail-oriented with a strong commitment to quality.

We are looking for a Senior AI/ML Engineer to design, build, and scale AI-driven solutions within the Palantir Foundry and AIP ecosystem.

In this role, you will take ownership of developing production-ready AI systems, including LLM-powered applications, RAG pipelines, and machine learning models, while collaborating closely with cross-functional teams. You will contribute to architectural decisions, ensure high-quality implementations, and help evolve AI capabilities within enterprise environments.

Key Responsibilities

• Design, develop, and enhance AI-driven solutions, including machine learning models, LLM-based applications, and NLP workflows for analytics, automation, and decision-making
• Build and optimize RAG pipelines, including embeddings, retrieval strategies, chunking approaches, and hybrid search techniques
• Develop AI solutions within Palantir Foundry, leveraging Ontology objects, pipelines, and workflows
• Apply LLMs and GenAI techniques (prompt engineering, fine-tuning, embeddings, retrieval-augmented generation) using Palantir AIP
• Own the end-to-end lifecycle of AI solutions: data preparation, model development, evaluation, deployment, and monitoring
• Collaborate with data engineers to ensure data quality, pipeline efficiency, and scalable data processing
• Integrate AI models into production workflows to deliver business-facing insights and automation capabilities
• Evaluate and improve model and system performance, including accuracy, latency, scalability, and cost-efficiency
• Contribute to architecture decisions, including selection of tools, frameworks, and design patterns for AI systems
• Implement and follow MLOps / LLMOps best practices, including versioning, evaluation frameworks, monitoring, and continuous improvement
• Ensure responsible AI practices, including data privacy, governance, and compliance considerations
• Collaborate with stakeholders to translate business needs into practical and scalable AI solutions

• Mentor junior engineers and contribute to knowledge sharing within the team

   

Requirements

• 4–5+ years of experience in AI/ML engineering, applied data science, or related fields
• Strong proficiency in Python and experience with ML frameworks (e.g., scikit-learn, XGBoost, PyTorch, TensorFlow)
• Hands-on experience with LLMs, NLP, or GenAI applications (prompt engineering, embeddings, text processing, summarization, etc.)
• Practical experience with RAG architectures, vector databases, and retrieval strategies
• Strong understanding of the ML lifecycle: data preparation, feature engineering, model training, evaluation, and deployment
• Experience building and deploying production-grade AI systems
• Familiarity with structured and unstructured data processing (tabular, time series, text, documents)
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes)
• Understanding of MLOps / LLMOps practices, including monitoring, evaluation, and iteration
• Experience working in enterprise data environments with cross-functional teams
• Ability to communicate AI concepts and results to technical and non-technical stakeholders

• Upper-Intermediate English or higher

   

Nice to Have

• Experience with Palantir Foundry (Ontology, Object Builders, Code Repositories, AIP)
• Experience in regulated industries (e.g., pharma, finance)
• Experience with distributed data processing (e.g., Spark)
• Exposure to multilingual or multimodal AI systems

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Manual QA Engineer to join our team and contribute to building reliable, high-quality applications. Most of our projects are developed with Angular, .NET Core (EF Core), and MS SQL, giving you the chance to work with modern, in-demand technologies.

As part of the QA team, you’ll collaborate with developers, gain hands-on experience in testing, and grow your skills in a supportive environment where learning and improvement are encouraged.

📋Key Responsibilities:

• Collaborate with the development team to define and maintain test cases and test plans
• Execute manual and automated tests to ensure software quality and reliability
• Monitor, identify, and troubleshoot issues during the deployment process
• Contribute to the optimization of testing workflows and deployment practices
• Stay up to date with emerging technologies, tools, and best practices in QA and DevOps

📝Requirements:

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software testing methodologies, techniques, and tools
• Practical experience with browser DevTools and SQL
• English proficiency at B2 level or higher
• Familiarity with version control systems (e.g., Git)
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

• Experience with automated testing frameworks
• Working knowledge of Linux environments and scripting languages (e.g., Bash, Python)
• Understanding of CI/CD pipelines and containerization technologies (e.g., Docker)

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!