Jobs at Djinni

We are looking for an Outreach Specialist / Linkbuilder to join the DigitalSuits marketing team. At DigitalSuits, we focus on an inbound marketing strategy to build a strong company brand in the target markets. We combine strategy, content, SEO, and ethical link-building to deliver measurable, data-driven results. Your role is to build and maintain high-quality backlinks that enhance SEO performance and support the company’s digital growth goals.

Requirements

• At least 1 year of experience as a Outreach specialist or similar role with a focus on US/EU markets
• English writing skills – B1/B2
• Understanding of SEO fundamentals, link quality, and metrics
• Experience with analysis and optimization tools like Ahrefs, SEMrush, Moz, Google - [check] Analytics, Majestic etc. (website analysis, donor selection)
• Ability to evaluate domains for outreach using key metrics (DA/DR, Traffic, Spam Score)
• Ability to create effective briefs and assignments for content writers
• Experience building long-term relationships with partners, webmasters, and bloggers for link placements and publications
• Basic HTML knowledge (page structure, tags, anchor links)
• Attention to detail, accuracy, and responsibility

• Analytical skills: Ability to analyze competitors’ links, identify high-quality resources for link building, and track link profile dynamics

   

Responsibilities

• Creating and implementing strategies to obtain high-quality backlinks from authoritative and relevant sources
• Research and analyze websites for link placement opportunities
• Evaluate domain quality based on traffic, authority, spam score, and other metrics
• Selection of donor websites according to given parameters (identify and qualify websites with strong authority and relevant context for link placement)
• Search for webmaster contacts and communication with webmasters
• Monitor and analyze the effectiveness of published links and regularly update the donor base
• Monitor competitors’ backlink strategies and benchmark against industry best practices
• Ensure that SEO strategies are effectively implemented
• Cooperate with other team members to ensure timely content delivery. Preparation and adaptation of content for placement (checking URLs and anchors). Publication control
• Manage spreadsheets and internal databases
• Link Insertion - search for individual donors where we can agree to add a link to our project to existing articles

• Finding new opportunities for free link building

   

Would be a plus

• Experience in establishing link building processes
• Experience working with Screaming Frog, Linkchecker, Netpeak Spider, Netpeak Checker
• Experience working with tools for mass mailings and automation of outreach processes
• Experience promoting international websites: Working with multiple language versions and international markets is a plus

• Existing partner resource base

   

Personal Skill Set

• Strong research skills and an editorial mindset
• Ability to meet deadlines
• Thoroughness and accuracy
• Work independence without micromanagement
• Time management skills
• Good team player
• Proactive with a positive attitude
• Strong communication skills.
• Quick learner
• Committed to delivering high-quality solutions

We are seeking an organized, proactive, and customer-focused Account Manager to oversee US based client relationships and manage project deliverables in the 3D rendering domain. In this role, you will serve as the primary point of contact between clients and Project Managers, ensuring that all projects are executed on time, on budget, and to the highest quality standards. The ideal candidate will have strong communication skills, a passion for 3D visualization, and the ability to handle multiple projects simultaneously.

Key Responsibilities

1. Client Relationship Management
   • Act as the main liaison for clients, responding promptly to inquiries and providing regular project updates. This includes emails, project zoom meetings, check-in zoom meetings. 
   • Build and maintain long-term relationships by understanding client goals, offering tailored solutions, and ensuring their satisfaction.
2. Project Coordination
   • Coordinate with the Project Managers to set project timelines, milestones, and deliverables.
   • Track progress and address potential bottlenecks to keep projects on schedule.
3. Resource Allocation & Budgeting
   • Collaborate with internal departments to determine resource needs and ensure projects stay within allocated budgets.
   • Negotiate costs and service agreements with clients, balancing profitability with client satisfaction.
4. Quality Assurance
   • Review project drafts and final outputs for accuracy, consistency, and alignment with client expectations.
   • Communicate feedback to the production team, ensuring quality standards are met or exceeded.
   • Be the client voice in the company, defend their interests.
5. Strategic Growth & Upselling
   • Identify opportunities to enhance clients’ experience through additional or upgraded services.
   • Propose new solutions or technologies to help clients achieve their visual and marketing objectives.
   • Maintain client database and deal flow
   • Participate in client seasonal communication

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Marketing, Design, Architecture, or a related field.
• Experience: Previous experience (2–4 years) in account management, project management, or customer success, preferably in a creative or technical environment (such as 3D visualization or architectural services).
• Technical Skills:
  • Basic understanding of 3D rendering processes and software (e.g., 3ds Max, V-Ray, SketchUp, or similar).
  • Proficiency in standard business software (e.g., Microsoft Office, G Suite, project management tools).
• Soft Skills:
  • Strong communication, negotiation, and interpersonal skills.
  • Excellent organizational abilities with a keen attention to detail.
  • Proven problem-solving capabilities, especially under tight deadlines.
  • Ability to handle multiple concurrent projects and prioritize tasks effectively.
• Language Skills: Fluent in English (both written and oral). Additional language skills are a plus.
   

Work Environment & conditions

• Remote work.
• No business trips
• 5-day working week Mon-Fri 13:00−22:00 Kyiv time
• 24 vacation days and five sick leaves.
• Ukrainian national holidays are days off
• A flexible payment system (base rate + commission).
• Work on projects from Europe and the USA.
• Participation in various projects and rapid skill development.
• Access to training materials.

27 Nerds is an IT company based in Ivano-Frankivsk, Ukraine, with 10+ years building products for esports, gaming, and creators. From Arena27 (esports club network Poland/Ukraine) and Bo3.gg to projects in cybersecurity and e-commerce. Currently developing a white-label platform for bloggers: branded App Store apps with feeds from YouTube/Twitch/Insta/TikTok + chats/content.
 

Looking for DevOps Engineer to set up AWS infrastructure for MVP (part-time 50%, 240 hours over 9-12 weeks), with potential extension.
 

Key responsibilities:

• Deploy AWS stack per spec: ECS/EKS (API/workers), PostgreSQL RDS, Redis ElastiCache, S3 (media), CloudFlare CDN.
• Setup CI/CD pipelines (GitHub Actions), monitoring (Datadog logs/alerts/health checks).
• Implement security: rate limiting, request validation, audit logging, API versioning.
• Environment management (dev/staging/prod), cost optimization.
• Collaborate with Tech Lead and Backend team.
   

Requirements:

• 3+ years AWS DevOps/SRE, hands-on with ECS/EKS + RDS + ElastiCache + S3.
• Docker, Terraform/CloudFormation, GitHub Actions CI/CD.
• Managed databases/caches, networking/security basics.
• English B1+ (docs, team syncs).
   

Nice to have:

• Datadog, CloudFlare CDN, SendGrid email.
• Esports/media project experience.
   

What we offer:

• Part-time 50% — flexible schedule (~20h/week)
• Real App Store impact — infrastructure for creators' fan apps
• Senior team: Tech Lead Architect, 2 Backend, Frontend, QA, PM
• Modern stack: AWS ECS/EKS → PostgreSQL/Redis → S3/CDN → Datadog
• Long-term potential (Phase 2+ scaling/observability)
• Remote/hybrid (Ivano-Frankivsk)
   

Technical challenges:

• Multi-tenant AWS infra (creator data isolation)
• Scaling for social sync + WebSocket
• Production monitoring for real-time features
   

Join 27 Nerds to build production-grade creator infrastructure! 🚀

Requirements:

• Experience in iGaming/IT/Digital recruiting minimum 2-3 years, preferably in an agency setting.
• Confident use of ATS Huntflow or similar systems (Lever, Greenhouse, Workable) with skills to leverage their features for analysis and reporting.
• Proficiency with recruitment tools and sourcing techniques.
• Knowledge of key indicators of HR metrics and KPIs (time-to-fill, conversion rates, sourcing channels).
• Proficiency in Interview methodologies: STAR technique, case interviews, and projective questioning.
• Basic understanding of IT technologies, programming languages, frameworks, software architecture, and digital marketing.
• Ability to accurately capture and articulate client requirements.
• Experience or strong interest in iGaming, crypto, adult, and nutra industries, with understanding of key roles, terminology, and market trends.
• English — at least B1 level.
  
  Responsibilities:
• Manage full-cycle recruitment for iGaming, IT, and Digital roles, ensuring alignment with client and company requirements.
• Collaborate with sourcers. Also source, screen, and interview candidates using various methodologies, including STAR, case interviews, and projective questioning.
• Utilize ATS Huntflow, effectively for candidate tracking, reporting, and recruitment analytics.
• Monitor and analyze HR metrics and KPIs such as time-to-fill, conversion rates, and sourcing channels to optimize recruitment processes.
• Collaborate with Account managers
• Collaborate with Hiring managers to understand technical requirements and job specifications, leveraging basic IT knowledge to assess candidate fit.
• Stay informed about industry trends and specifics in iGaming, crypto, adult, and nutra sectors to identify talent needs and market opportunities.
• Build and maintain a strong talent pipeline within the targeted niches through proactive sourcing and networking.

The Senior QA Engineer (Data / Python) will play a key role in ensuring the quality, reliability, and consistency of data-driven solutions. Working closely with data engineers, backend developers, and CRM teams, this role focuses on validating data pipelines, APIs, and analytical platforms in a cloud-based environment.

Required Skills & Qualifications
 

4–6+ years of experience in Quality Assurance / Quality Control.

Strong understanding of data structures, SQL, and database concepts

Hands-on experience with Data Projects testing - testing data pipelines (ETL/ELT), data warehouses, datalakes houses or analytical solutions.

Experience validating APIs, microservices, and backend workflows.

Proficiency in writing test cases, test plans, and quality documentation.

Strong analytical mindset and attention to detail.

Experience working in Agile/Scrum environments.

Upper-Intermediate or higher English.
 

Project Tech Stack/ Skills needed:
 

RDBMS knowledge

AWS knowledge

Jira / Zephyr / Confluence

Responsibilities:

Data Mapping validation

Functional Testing

Non-functional Testing (Performance)

API testing

SQL queries creation (analyses, validation, troubleshooting)

AWS – usage of S3 buckets, Athena, CloudWatch, Spark, Glue, Airflow for testing

Defect Triage and collaboration with CRM team

Work with Jira / Zephyr / Confluence

Prod Support Defects management – opening defects, validating fixes etc.

In return we offer:

• The friendliest community of like-minded IT-people
• Open knowledge-sharing environment – exclusive access to a rich pool of colleagues willing to share their endless insights into the broadest variety of modern technologies
• Mobilunity Medical Insurance program designed to attend our teams’ needs
• Paid vacations and sick leaves, including 5 paid days per year that don’t require a sick note
• Perfect office location in the city-center (900m from Lukyanivska metro station with a green and spacious neighborhood) or remote mode engagement: you can choose a convenient one for you, with a possibility to fit together both
• No open-spaces setup – separate rooms for every team’s comfort and multiple lounge and gaming zones
• English classes in 1-to-1 & group modes with elements of gamification
• Neverending fun: sports events, tournaments, music band, multiple affinity groups

Come on board, and let’s grow together!

Who are we?

Fuel is on a mission to unlock billions of dollars in GDP by helping SMBs make better financial decisions every day. We manage over $500M in customer P&Ls through our FP&A platform, combining AI with hands-on CFO expertise to deliver enterprise-grade finance - without the enterprise price tag or complexity.

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We’re looking for an enthusiastic FP&A Manager to cover the financial needs of our US customers. You’ll provide strategic recommendations, optimize costs, and prevent cash gaps. You’ll work closely with top management and founders of startups and will act as a finance partner to their businesses. If you’re proactive and enjoy problem-solving, we want you on our team!

What are your responsibilities?

• Prepare managerial financial reports based on raw data
• Review and correct accountants in the preparation of financial statements
• Develop financial systems from scratch with our R&D team
• Work with multiple data sources and large volumes of data
• Build unit economics systems with detailed operational analysis for various business models
• Develop forecasting systems with KPIs for all the departments
• Establish and manage the budgeting process to control and prevent cash gaps
• Lead direct communication with the founders and CFOs on the customer's side
• Analyze financial statements and business metrics in general
• Provide recommendations for optimizing costs, improving the financial situation, and compiling a financial strategy
• Manage projects: project strategy, deadlines, the priority of tasks, quality of projects, team workload, and task control
• Create financial models

What are the preferred requirements for the role?

• 5+ years of relevant experience in financial consulting in a fast-growing company with different business models
• C1 English level
• Excellent verbal and written communication skills with the ability to distill into structured frameworks and concrete action plans
• Experience in managerial roles, managing teams and projects
• Expertise in the analysis of financial indicators: knowledge of the GAAP and unit economics
• Experience in managing the company’s finances: providing recommendations, implementing decisions
• Experience in budgeting, forecasting, financial reporting, regulatory reporting, and other business processes
• Strategic thinking and the ability to independently carry out rigorous problem-solving
• Proven ability to prioritize and maintain a system for proactively managing multiple customers, projects, and requests, for creating and managing a plan, and for keeping your teams organized too
• Ability to work in a fast-paced environment
• Proactivity and high level of responsibility
• Ability to work according to the EST time zone

Will be a plus:

• Experience in the US startups.

Reporting Structure: reporting to the Head of the FP&A Team.

Recruitment Process:

• Soft skills interview with the recruiter
• Hard skills interview with the FP&A team lead
• Test Task
• Culture fit interview with the VP of Operations

Why work with us?

• Mentorship from senior finance specialists and CFOs
• Rapid skills improvements (you'll be managing the finance of 3-5 companies with different business models and different challenges)
• Growth opportunities according to our seniority grading (it comes with a compensation increase)
• Freedom to innovate and create
• Flexible schedule and time-off policy
• 18 days of paid vacation per year, paid sick leaves

We are looking for Senior Backend Engineers to implement the core APIs and features for a white-label platform that enables creators to launch branded mobile apps aggregating content from YouTube, Twitch, Instagram, TikTok, Twitter/X, with exclusive content, free messaging, and livestreams.

Duration: 9-12 weeks MVP, with long-term potential (Phase 2+ payments, advanced features).
 

Key responsibilities:

• Build REST APIs for social feed aggregation/normalization (5 platforms → unified JSON), content CRUD (S3 secure upload, thumbnails, scheduling), free WebSocket messaging (text/image/voice notes, delivery/read receipts), Firebase push notifications (deep links), livestream URL/status management (YouTube/Twitch APIs).
• Implement background workers: hourly social sync, analytics aggregation (subscriber growth, content engagement, DM stats), AWS Rekognition moderation queue, media processing callbacks.
• Design PostgreSQL schemas for multi-tenant data (creator isolation), Redis for caching/pubsub.
• Write clean, testable code with unit/integration tests, contribute to OpenAPI 3.0 documentation.
   

Requirements:

• 4+ years Node.js/NestJS TypeScript production experience, REST API design.
• Hands-on with social media APIs (YouTube Data API, Twitch Helix, etc.), OAuth flows.
• WebSocket real-time experience (chat/messaging), AWS S3 media handling.
• PostgreSQL + ORMs, Redis caching/pubsub, job queues (Bull/Agenda/BullMQ).
• Docker basics, Git workflow.
• English B1+ (code reviews, docs, team syncs).
   

Nice to have:

• Firebase FCM push notifications.
• Background processing at scale, OpenAPI specs.
• Esports/media platforms, real-time systems experience.

What we offer:

• Real App Store product impact — platform powers creators' fan apps
• Modern stack: Node.js/NestJS → PostgreSQL/Redis → AWS S3/ECS → Firebase
• Senior team context: Tech Lead Architect, 2nd Backend, Frontend, DevOps (AWS cert), QA, PM
• Long-term roadmap after MVP (Phase 2 payments/subscriptions, native livestream)
• Remote/hybrid (Ivano-Frankivsk), flexible hours
   

Technical challenges you'll own:

• 5 social APIs → unified feed (hourly background sync, caching strategy)
• Production WebSocket messaging (delivery guarantees, read receipts)
• Multi-tenant content isolation (creator data separation)
   

Let's build the next-generation creator platform together! 🚀

AppRecode is a DevSecOps consulting firm with 30+ professionals serving clients across Europe and the United States. We specialize in PCI DSS Level 1 compliance implementations for payment processing platforms, delivering production-grade secure infrastructure that meets stringent regulatory requirements.

We are seeking a Senior DevOps Engineer to lead PCI DSS Level 1 compliance implementations for payment processing clients. You will architect and implement secure AWS-based Kubernetes environments for systems handling cardholder data (CHD), working directly with clients to ensure all infrastructure meets PCI DSS v4.0.1 requirements while optimizing for cost and performance.

Key Responsibilities

PCI DSS Compliance Implementation

• Design and implement PCI DSS v4.0.1 Level 1 compliant AWS infrastructure for payment processing platforms
• Define and secure Cardholder Data Environment (CDE) boundaries with proper network segmentation
• Implement centralized logging infrastructure with 1-year retention and immutable audit trails (S3, CloudWatch, CloudTrail)
• Configure encryption at rest and in transit (TLS 1.2+, mTLS, KMS encryption, certificate management)
• Deploy File Integrity Monitoring solutions (Wazuh) and configure security alerting
• Implement vulnerability management programs (Amazon Inspector, ASV scanning coordination)
• Configure AWS security services: GuardDuty, Security Hub, Config with PCI DSS Conformance Pack
• Coordinate penetration testing activities and remediate security findings
• Create and maintain security policies, procedures, and compliance documentation

AWS Infrastructure & Security

• Design multi-AZ VPC architectures with CDE isolation and network segmentation
• Implement IAM roles, policies, and MFA enforcement following least-privilege principles
• Manage KMS encryption keys with automatic rotation
• Configure security groups, NACLs, VPN access, and bastion hosts
• Optimize AWS costs and implement cost monitoring dashboards
• Design backup and disaster recovery solutions meeting PCI requirements
• Deploy and optimize RDS PostgreSQL, Redis, and RabbitMQ with encryption

Kubernetes & Microservices Security

• Deploy production EKS clusters with security hardening (private API, envelope encryption)
• Implement RBAC, Pod Security Standards, and Network Policies for CDE workloads
• Configure Istio service mesh for mTLS enforcement between microservices
• Set up automated certificate management with cert-manager
• Deploy microservices across multiple environments (dev, staging, production)
• Configure EKS control plane logging and security monitoring

CI/CD & Automation

• Build secure CI/CD pipelines (GitHub Actions) with security gates and scanning
• Integrate SAST tools (SonarQube/SonarCloud), dependency scanning, and container image scanning
• Implement HashiCorp Vault for secrets management (no secrets in code)
• Develop Infrastructure as Code using Terraform for entire AWS stack
• Create Helm charts for application deployments
• Automate compliance validation and drift detection

Monitoring & Observability

• Deploy Prometheus and Grafana for infrastructure and security monitoring
• Integrate Sentry for application error tracking and telemetry
• Configure AlertManager with PagerDuty for 24/7 security alerting
• Create dashboards for security events, cost monitoring, and compliance metrics
• Implement security event monitoring and anomaly detection

Required Qualifications

Mandatory Requirements

• 5+ years of hands-on DevOps/SRE experience with production systems
• Proven experience implementing PCI DSS Level 1 compliance (multiple projects strongly preferred)
• Deep understanding of PCI DSS v4.0.1 requirements, SAQ completion, and QSA audit processes
• Expert-level AWS knowledge (VPC, EC2, EKS, RDS, S3, KMS, IAM, CloudWatch, GuardDuty, Config, Security Hub)
• Production Kubernetes/EKS expertise (RBAC, Network Policies, Pod Security Standards, security hardening)
• Strong Terraform experience (3+ years) for infrastructure provisioning and management
• Helm charts for Kubernetes package management
• Experience with service mesh technologies (Istio preferred) for mTLS implementation
• CI/CD pipeline development (GitHub Actions, GitLab CI, or Jenkins)
• Strong Linux system administration skills (Ubuntu/Debian preferred)
• Deep understanding of encryption, network security, and authentication mechanisms
• Experience with security scanning tools (SAST, dependency scanning, container scanning)

Highly Desired

• Experience with HashiCorp Vault for secrets management
• Grafana and Prometheus for monitoring and observability
• Sentry integration for application monitoring
• Production experience with RabbitMQ, Redis, and PostgreSQL
• Python scripting for automation and tooling
• Wazuh or similar FIM solutions
• SonarQube/SonarCloud integration
• AWS cost optimization and FinOps practices
• Knowledge of other compliance frameworks (ISO 27001, SOC 2, HIPAA)

Professional Skills

• Excellent communication skills with ability to work directly with clients
• Experience in consulting or professional services environments
• Strong problem-solving and analytical abilities
• Self-motivated with ability to manage multiple projects simultaneously
• Proactive approach to identifying security and compliance issues
• Team player with collaborative mindset
• English fluency (written and verbal) required

What AppRecode offers

• 20 days of paid annual leave plus public holidays.
• 5 paid sick days per year.
• Remote-first work environment.
• Friendly and supportive team culture.
• Personal development plans and access to experienced mentors and technical leaders.
• Reimbursement for sports activities and professional certifications (after probation).
• Ongoing learning opportunities: internal trainings and knowledge-sharing sessions.
• Free English classes if you want to further improve your communication skills.

Responsibilities:

• Assist customers and respond to service requests/inquiries using department-adopted tools and processes.
• Answer customer inquiries by seeking to understand customer issues or requests, clarifying details, researching, and providing information and/or solutions.
• Resolve customer issues through education, solutions or appropriate escalation.
• Document customer interactions with details of inquiries, as well as actions taken within the company’s CRM or otherwise designated system.
• Achieve productivity standards while maintaining the highest level of technical support (e.g., meets or exceeds all departmental goals).
• Escalate unresolved customer questions, issues or complaints to appropriate individual(s) for quick resolution; through a defined escalation process.
• Provide feedback to management regarding necessary changes and updates. This includes feature requests, upgrades, functionality, and customer care issues.
• Continually improve skills/knowledge of ShipHawk product and functionality.
• Continually improve skills/knowledge of customer issue triage.

• Help/contribute to educate new Technical Support Team members and provide support for fellow team members as needed.

   

Requirements:

• Critical thinking and attention to detail.
• Excellent verbal and written English; able to analyze with minimal context.
• Fast learner, curious, and self-motivated.
• Basic IT knowledge; able to support clients via phone or email.
• Strong time management and adaptability.
• Team player with a positive attitude under pressure.
• Works well in high-stress, fast-paced environments.

Experience:

• At least 3 years of experience in technical customer support or a related field.
• Proficiency with Google Suite and SFDC Service Cloud.
• Experience working with ticketing systems.
• Basic understanding of shipping and fulfillment processes in eCommerce.
• General knowledge of ERP systems (Enterprise Resource Planning).

• Preferred: experience or willingness to learn platform technologies (HTML, CSS, NetSuite, XML, SOAP, APIs, Postman)

   

Benefits We Offer:

• $100/month for health and wellness expenses.
• $500/year for medical expenses.
• 20 PTO days.
• Top-level hardware of your choice; ownership will be transferred to you.
• Public holidays in Ukraine are paid days off, and there are also winter holidays.

Ready to join our team? Apply now!

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.
 

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

Our Position:

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

The vacancy is open due to the rapid growth of a high-load international B2B platform. To support increasing operational demands, we are expanding the support team and looking for a specialist to work within established incident-management processes and ensure stable platform operations.

Role Mission

To support the daily operations of a mission-critical trading platform by ensuring stable incident handling, timely response to alerts, and consistent service quality.

You will work within an established incident-management framework, handling operational alerts, following documented procedures, supporting platform stability, and contributing to the continuous improvement of support processes as the team scales.

Working schedule:
 

• 5 shifts per week (Mon-Sun) with rotating shifts: morning (6:00 AM–3:00 PM CET) and evening (1:00 PM–10:00 PM CET).
• 60-minute break included.

Responsibilities:

• Monitor system alerts via Slack and Datadog on a regular basis and respond to incidents according to established procedures.
• Handle inbound calls and requests from platform participants regarding login issues, access problems, and trading interruptions.
• Follow and execute the incident-management process for high-severity cases, ensuring timely and accurate handling.
• Escalate incidents and issues to relevant internal teams (technical, operations, commercial) in line with defined escalation paths.
• Maintain accurate incident records, internal logs, and update documentation in the knowledge base.
• Follow existing SOPs and contribute to their continuous improvement based on operational experience.
• Collaborate with senior team members on improving monitoring, workflows, and support processes.
• Support onboarding of new team members by sharing knowledge and best practices.
• Ensure timely reaction to critical alerts and inbound requests, maintaining high operational reliability.

 
About You:

• 1+ year of experience in Customer Support, Technical Support, Operations, or similar roles.
• Experience working with monitoring tools (Datadog or similar platforms).
• Hands-on experience with Jira Service Management, Confluence, and CRM/ticketing systems (HubSpot or similar).
• Understanding of SaaS products and complex technical systems.
• English proficiency at C1 level or higher (spoken and written).
• Ability to remain calm and structured when working with urgent or stressed clients.
• Strong attention to detail, organization, and reliability — missing critical alerts or calls is unacceptable.
• Ability to work independently and adapt in dynamic environments.
• Proactive mindset with readiness to suggest improvements, not just execute tasks.
• Experience in fintech, trading, energy, or other complex technical industries is a plus.
• Experience creating documentation, SOPs, or internal guidelines is a plus.
• Comfort working in evolving processes and motivation to grow in a technical support role.

Why EverHelp:

• Opportunity to build the entire incident-management function from scratch.
• High autonomy, ownership, and direct influence on operational stability.
• Work in a fast-growing international environment with complex, real-time systems.
• 20+ days of paid vacation.
• 10 additional Healthcare Days for recovery and wellbeing.
•  Fully remote work.
• A strong, experienced team, internal professional communities, and continuous learning support.
• Real career development opportunities as the team scales.
• Corporate discounts on gym memberships and wellness services.

About the Company

We are an international company manufacturing and selling vitamin and mineral complexes across Africa, Asia, and Latin America.
We operate a full operational cycle: local production, logistics, call centers, delivery, and on-site team management.

About the Role

Are you ready for a role where no two days are the same? The Regional Operations Manager will personally travel to our countries of presence, handle critical tasks, influence branch operations, and see tangible results from your work.
If you can think on your feet, negotiate effectively, make decisions under pressure, and drive results — this role is for you.
We are open to both full-time and part-time arrangements.

Responsibilities:

• Travel regularly to company locations to manage operational tasks on-site.
• Resolve complex issues: logistics, supply, equipment, personnel, coordination with local contractors and government authorities.
• Organize branch operations: negotiate, coordinate, and monitor task completion.
• Make fast management decisions in non-standard and high-pressure situations.
• Ensure uninterrupted branch operations and achievement of operational KPIs.

Requirements:

• Experience in operations management, preferably in an international environment or distributed teams.
• Willingness to travel frequently (70–80% of the time).
• Physical resilience and readiness to work in diverse climates and living conditions.
• Ability to quickly find solutions, take responsibility, and act decisively.
• Calm and confident under pressure.
• Valid international passport; ability to obtain visas quickly is a plus.
• Fluent Russian or Ukrainian for easy communication with Head Office team.
• English at a level sufficient for work communication (other languages are a plus).

We Offer:

• Competitive salary.
• Full coverage of travel-related expenses.
• Work in an international, distributed team.
• Direct influence on branch operations and processes.
• High level of autonomy and trust from leadership.
• Opportunity to choose your work format: full-time or part-time.

If you want to see the impact of your decisions across multiple countries, influence processes directly, tackle real operational challenges, and grow with an international team — join us!

Evoplay — is an IT company that has been building a B2B ecosystem of products and services for the online gaming industry for over 10 years, including gaming platforms, marketing solutions, and analytical tools.
 

Tech stack: PHP 8, Laravel 11, MySQL 8, ClickHouse, MongoDB, Memcached, Gearman, Docker, Vue 3
 

Requirements:

• 4+ years of experience with PHP
• 2+ years of experience with PostgreSQL/MySQL
• Experience working with high-load systems
• Experience working with Git and solid knowledge of Linux OS (Debian/Ubuntu)
   

Nice to have:

• Experience with Laravel
• Experience with NoSQL systems (MongoDB), Docker
   

Responsibilities:

• Development and maintenance of a subsystem for traffic quality assessment and fraud detection
• Implementation of various tasks (query optimization, layout of settings and monitoring pages)
• Development of the main web service
   

We offer:

• 20 paid vacation days per year
• 22 sick leave days
• Medical insurance
• Discount program
• Courses and self-learning library
• Internal rotation program
• Flexible working hours (start between 8:00 and 11:00)
• Remote or office work options
• Group and individual sessions with a psychologist

We are looking for a Tech Lead / Backend Architect to design and guide the implementation of a white‑label platform that enables creators (streamers, bloggers, influencers) to launch their own branded mobile apps for their communities. The platform aggregates content from major social networks and adds messaging, livestreams, and management dashboards.
 

You will own the technical architecture, lead key implementation decisions, and work hands‑on on the most critical backend components. You will closely collaborate with the project manager, product stakeholders, and a small senior engineering team.

Duration: 9-12 weeks, potential extension.
 

Key responsibilities:

• Design the overall backend architecture (multi‑tenant model, security, scalability, API boundaries).
• Define technical approach for integrations with YouTube, Twitch, Instagram, TikTok, X/Twitter, etc.
• Lead implementation of core modules: authentication/authorization, configuration, content, messaging, notifications, moderation, and analytics.
• Establish coding standards, review pull requests, mentor backend and frontend developers.
• Collaborate with DevOps on infrastructure, deployment and monitoring strategy.
• Assess technical risks, propose mitigations, and ensure the MVP is production‑ready.
   

Requirements:

• 5+ years of backend development experience, with at least 2+ years in a lead/architect role.
• Strong expertise with Node.js, TypeScript and NestJS.
• Solid understanding of distributed systems, multi‑tenant architectures and security best practices.
• Experience integrating with third‑party APIs at scale (ideally social media or similar platforms).
• Good knowledge of relational databases (PostgreSQL), caching (Redis), and message/queue systems.
• Experience working with cloud infrastructure (preferably AWS) in production environments.
• Upper‑Intermediate English (ability to lead technical discussions with international stakeholders).
   

Nice to have:

• Experience with real‑time systems (WebSockets, live chat, streaming features).
• Knowledge of GDPR and data protection practices for consumer products.

• Previous work on creator‑focused, subscription, or media platforms.

   

  What we offer:

• Focused 3-month MVP sprint with experienced senior team (2 Backend, Frontend, DevOps, QA, PM)
• Cutting-edge stack: Node.js/NestJS TS, PostgreSQL/Redis, AWS ECS/EKS, React/Next.js
• Real product impact — a platform that launches in App Store for creators' fans
• Long-term potential after MVP (Phase 2+ payments, advanced features per roadmap)

• Remote work, flexible hours, timely payments via contract
   

  We're excited to build something creators will love — let's talk technical vision! 🚀

We are looking for a skilled PCB Designer to join our team. The ideal candidate should have experience in designing printed circuit boards from scratch, making modifications to existing schematics, and optimizing layouts for performance and manufacturability.

Responsibilities:

• Develop PCB layouts from concept to production
• Modify and optimize existing circuit schematics
• Ensure signal integrity and EMC compliance
• Work closely with hardware and firmware engineers
• Prepare manufacturing documentation (Gerber files, BOM, assembly drawings)

Requirements:

• Experience with PCB design software (Altium Designer, KiCad, Eagle, etc.)
• Strong knowledge of electronics and circuit design
• Understanding of PCB manufacturing and assembly processes
• Ability to troubleshoot and improve existing designs
• Attention to detail and problem-solving skills

Nice to Have:

• Experience with high-speed PCB design
• Knowledge of power electronics and RF design
• Familiarity with version control systems for hardware

If you are passionate about hardware development and want to work on innovative projects, we’d love to hear from you!

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

What we’re looking for

• Fluent in spoken English (В2+, work with US customers);
• Experience from 0,5 year in a relevant position;
• Be flexible with the US schedule. Working hours from 16:00 pm to 00:00 Kyiv Time;
• Ability to prioritize tasks for the team and coordinate multiple projects in a changing environment.

What you’ll be doing

• Full cycle of project management: from participation in pre-sales preparation to the stage of successful implementation/support of the project;
• Prepares a daily, weekly, and monthly plan;
• Work with technical documentation;
• Provide reporting on the progress of tasks and the project;
• Tracking workload, deadlines, and progress on each project’s tasks.

What We Offer:

• Working hours aligned with US time zones, typically 16:00–00:00 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.

Hiring stages: Recruiter screening → Skills assessment interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency.