Jobs at Djinni

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

We are currently looking for a 3D Artist for Creatives (Playable Ads) to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Key responsibilities:

• Create and optimize 2D/3D assets for playable ads.
• Build scenes with lighting, shadows, and materials.
• Add and adjust VFX (particles, effects) for web platforms.
• Export assets from Unity or make them from scratch.
• Work with devs, artists, and marketing to deliver ready creatives.

Our ideal candidate:

• 1+ year in games or playable ads.
• Strong skills in asset creation and optimization.
• Confident in Blender: topology, UVs, geometry.
• Able to set up lighting and materials.
• Experience with VFX systems.
• Basics of art: composition, color, perspective, stylization.
• English: Intermediate+.

Nice to have:

• Experience in Unity.
• Skills in VFX for web.
• Simple animations in engines.
• Understanding of game marketing.

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for loyal employees.

We are now looking for a motivated and energetic Talent Acquisition Specialist to join our growing team. This is a great opportunity for someone at the beginning of their recruitment career who wants to learn, grow, and develop in a dynamic IT environment.

Responsibilities

• Full recruitment cycle for technical and non-technical positions.
• Sourcing candidates via LinkedIn, job boards, social media, and networking.
• Create engaging job descriptions and posts that attract the right talent.
• Communicate with candidates, schedule interviews, and ensure a great candidate experience.
• Keep our recruitment database and ATS up to date
• Contribute to employer branding initiatives and social media content.
• Learn and apply best practices in IT recruitment.

Requirements

• Strong interest in HR, recruitment, or IT — no prior experience required, but a willingness to learn is essential.
• Excellent communication and interpersonal skills.
• Upper-intermediate level.
• Detail-oriented, proactive, and eager to take initiative.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic knowledge of LinkedIn and job platforms will be an advantage.

What We Offer

• Opportunity to start your career in IT recruitment and grow with an international company.
• Mentorship and hands-on training from experienced recruiters and HR manager.
• Competitive salary and performance bonuses.
• Career growth opportunities within HR and Talent Acquisition.
• A friendly and supportive team, where your input and ideas truly matter.
• Work with a fast-growing company at the forefront of the DevOps and Cloud industry.

If you’re a people person who loves connecting with others and wants to grow in the tech recruitment field — we’d love to meet you!

Вимоги до володіння мовами

Aweb is an internet marketing agency that has successfully promoted clients' sites since 2006 using search engine optimisation (SEO) and contextual advertising (PPC). We help clients see how effective internet marketing can benefit and help their businesses grow.

We invite to our team a responsible, self-organised, empathetic, and compelling account manager to work with Aweb´s Key Clients.

Main Tasks:

• build long-term trust relations and promote the growth of loyalty of the agency's key clients;
• analyse customer needs and work with them;
• solve development tasks project most optimally;
• coordinate the work of a team of technical specialists;
• control the project execution terms.

Necessary Hard- and Soft-skills:

• experience of successful B2B projects support at least one year;
• knowledge of English (spoken and written) at least Upper-Intermediate;
• knowledge of Ukrainan at native speaker's level / the level of the native speaker;
• mandatory expertise in communication, conducting complex negotiations with clients;
• the ability to quickly find answers to any questions;
• the ability to understand the client's needs, the ability to correctly transform his wishes into tasks;
• notable analytical abilities;
• the ability to accurately and clearly formulate thoughts - orally and on paper;
• multitasking, ability to switch quickly.
• It will be an advantage:
• knowledge of the basics of Internet marketing.

We offer:

• a decent salary;
• official employment;
• the loyal attitude of management;
• office in Darnytska Square or remote work.

Our job offer provides:

• the opportunity to develop and realise your potential in interesting and top-class projects;
• an experienced mentor during the trial period;
• regular seminars from Google employees, as well as the opportunity to attend Google conferences in Ukraine and abroad;
• participation in internal seminars and exchange of useful information with related departments in an informal setting with pizza and sushi;
• corporate library and virtual repository of knowledge and experience.
• comfortable workplace (not open space), equipped with two monitors;
• flexible management, availability to discuss ideas and perspectives;
• efficient team and friendly atmosphere.

By joining our team, you can work with people motivated by success and involved in a common cause.

To receive an invitation for an interview, we will ask you to complete a test task, the link to which you will receive in response to your feedback.

About Us:
Larch Networks has been a leader in network solutions since 2009, with offices in Israel and Kyiv. We specialize in both software and hardware for network equipment, providing advanced, secure, and reliable network products for our customers. Our team of engineers is renowned for its expertise in designing and integrating high-load switching and communication platforms, thin clients, Linux, and embedded devices for IoT, enterprise, telecom, and industrial applications. We are committed to delivering innovative and cost-effective solutions.
 
Role Overview:
As a Senior Networking Automation QA Engineer at Larch Networks, you will play a crucial role in ensuring the quality of our cutting-edge networking products, including switches, routers, and network packet brokers. You will design and implement custom Python-based test automation frameworks to enhance the testing process, ensuring alignment with best practices and technological advancements to maintain high software quality standards.
 
Key Responsibilities:
 

• Design and implement Python-based test automation frameworks for networking products such as switches, routers, and network packet brokers.
• Develop and execute comprehensive test plans to ensure products meet high-quality standards.
• Collaborate with development teams to integrate test automation into the development process and address issues promptly.
• Stay current with industry trends and best practices in test automation and quality assurance for networking products.
• Collaborate with members of the Quality Assurance team.
• Align test automation strategies with customer needs.
   

Requirements:
 

• Experience in the networking industry, specifically with the configuration of switches and routers.
• In-depth understanding of networking technologies, protocols, and architectures, including L2/L3 and protocols such as ARP, VLAN, STP, IGMP, BGP, and SNMP.
• Experience in Software Testing and Quality Assurance, with a focus on test automation and scripting.
• Proficiency in Python and experience with other scripting languages.
• Experience with network testing and monitoring tools such as Spirent and Ixia.
• Knowledge of tools such as Git and Docker.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
   

Why Join Us?
At Larch Networks, we constantly seek professionals to offer our clients the best high-quality products. Join our effective and talented team to reach new horizons and grow with us. We have a friendly team of professionals with no blockers in communication. The level of tasks and projects is very high because we work with renowned world leaders in our subject area. We maintain a great work-life balance — we know how to work and relax. Apply now to be part of our dynamic team!
 

Про компанію Larch Networks

We provide exceptional electronics and software engineering expertise, design and integration of high-load switching and communication platforms, thin clients, Linux and embedded devices for IoT (internet of things), enterprise, telecom, industrial applications.



 

🚀Join a team where data drives impact

At Uvik Software, we build world-class dedicated development teams and deliver high-quality software solutions to clients worldwide.

We’re passionate about clean code, strong collaboration, and modern technologies. Now, we’re looking for a Data Analyst who thrives on transforming data into strategic insights and has a solid background with Snowflake.
 

🎯About the Role

As a Data Analyst, you will play a key role in unlocking the value of data for our clients. You’ll work with modern cloud data infrastructures, focusing on Snowflake, to support high-impact analytics projects.
 

🔑Responsibilities

• Analyze large-scale datasets using SQL, delivering clear, actionable insights
• Perform advanced querying, profiling, and data transformation directly in Snowflake
• Design and maintain ETL pipelines for efficient data preparation
• Build interactive dashboards and reports using Power BI or Tableau
• Access and manage cloud data via AWS services (e.g., S3, Glue, Redshift)
   

🧩Requirements

• 5+ years of experience as a Data Analyst working with large datasets
• 2+ years of hands-on experience with Snowflake (querying, modeling, optimization)
• Strong SQL skills for complex querying and transformations
• Proficiency with data visualization tools: Power BI and/or Tableau
• Solid understanding of ETL processes, data modeling, and data warehousing
• Experience with AWS data tools (S3, Glue, Redshift)
• Strong English communication skills (verbal and written)
   

🌍 What We Offer:

We provide an environment where each specialist can grow professionally and work on exciting, high-impact projects.

• Working conditions: Contract model: B2B or FOP
• 18 paid vacation days per year/ 12 paid sick leave days.
• Performance review every 6 months
• Paid professional development — courses, certifications.
• English lessons — 50% compensated.
• Comfortable equipment: MacBook + corporate package.
• Flexible schedule and a supportive, friendly team.
   

Join us at Uvik and help turn data into smart decisions.

🚀 Apply now and be part of a tech-driven, globally distributed team!

We are looking for a strong Middle+ Automation QA Engineer with 3+ years of experience to become the first QA Automation specialist on the fire safety and IoT project and build automation processes from scratch.

Requirements

Must Have

• 3+ years of experience as an Automation QA Engineer
• Strong knowledge of Playwright with TypeScript
• Experience working with Allure Report
• Experience with Python
• Strong experience in building and maintaining automation frameworks
• Strong ownership, responsibility, and decision-making skills
• English level at least Upper-Intermediate

Nice To Have

• Active usage of modern AI tools and techniques in the development and testing process
• Experience in building QA automation from scratch in R&D team with no previous automation setup

Key Responsibilities

• Design, build, and maintain QA automation infrastructure
• Define automation strategy and priorities independently
• Identify critical user flows and ensure stable automated coverage
• Maintain and improve existing automation frameworks
• Work closely with developers and stakeholders to ensure product quality
• Improve testing efficiency using modern tools and AI-assisted approaches
• Take full ownership of QA automation on the project

Project
Our client is a well-established international company with a long history dating back to the 1970s. The company operates in the fire safety and IoT domain, developing and manufacturing hardware devices (panels, sensors, displays) along with complex software solutions such as dashboards, mobile applications, and monitoring systems.

Stage
Active phase of development

Work schedule
Full-time working day, the full remote is available

Interview process

1. Call with the recruiter
2. Technical Interview
3. Cultural fit interview with the Client

About the Role
We are looking for a skilled React Native Engineer to help build and scale Scrambly's mobile app for iOS and Android. In this role, you will own the end-to-end implementation of key features for a high-traffic platform serving millions of users globally. You will be responsible for translating product requirements into robust software, ensuring that our mobile experience remains user-centric and competitive.

Your primary focus will be on writing performant TypeScript code within a modern React Native stack. You will play a crucial role in maintaining app stability, keeping the application fast, reliable, and easy to maintain. This position offers a strategic opportunity to impact business metrics directly by reducing technical debt and optimizing application performance.

Success in this role requires active cross-functional collaboration. You will work directly with Backend, QA, and Product teams to clarify requirements, solve complex engineering challenges, and deliver a seamless UX. Additionally, you will contribute to architectural discussions, helping to shape the technical direction of the product alongside senior engineers.

Key Responsibilities

• Design & Implementation:
  • Develop and maintain high-quality cross-platform applications using React Native and TypeScript
  • Build reusable UI components and highly performant lists (utilizing tools like FlashList or FlatList) that strictly adhere to design specifications
  • Integrate mobile apps with backend services via RESTful APIs and WebSockets to ensure real-time data synchronization
  • Debug platform-specific issues using Xcode and Android Studio, and write or modify native modules (Swift/Kotlin) when standard libraries are insufficient
• Engineering Standards & Quality:
  • Champion code quality by writing clean, testable TypeScript code and actively participating in peer code reviews to ensure standards for readability and maintainability are met
  • Contribute to the long-term health of the codebase by identifying and fixing technical debt and improving overall test coverage
  • Participate in architectural discussions, offering input on state management (e.g., Redux Toolkit, Zustand) and navigation patterns to improve scalability
• Performance, Reliability & Collaboration:
  • Monitor production stability using tools like Sentry or Crashlytics, proactively identifying and fixing crashes or errors
  • Optimize app performance by focusing on specific metrics such as frame rates, memory usage, app size, and battery consumption
  • Assist in maintaining CI/CD pipelines to ensure smooth and reliable releases to the App Store and Google Play
  • collaborate effectively with non-technical stakeholders to explain technical constraints and propose viable solutions

Requirements

• 3+ years of professional software engineering experience, with at least 2 years strictly focused on React Native development
• Strong proficiency in TypeScript and the React Native ecosystem (CLI, Hermes, debugging tools)
• Solid understanding of iOS and Android build systems (Gradle, Pods, signing/provisioning). You must have the ability to read native code (Swift/Kotlin) to debug platform-specific issues
• Familiarity with modern React patterns (Functional Components, Hooks) and state management libraries (Redux Toolkit, Zustand, or TanStack Query)
• Experience writing unit tests using Jest and familiarity with End-to-End (E2E) testing concepts
• Ability to explain technical concepts clearly to diverse teams
• English: Upper-Intermediate or higher (B2/B2+, written and spoken). You need to be able to communicate clearly in English to work effectively in an international team and participate in architectural discussions

Nice to Have

• Experience launching and maintaining a B2C app with 100k+ Monthly Active Users (MAU)
• Hands-on experience writing Native Modules or JSI/TurboModules from scratch
• Familiarity with mobile analytics tools (Segment, Amplitude) and A/B testing implementation
• Experience with automation tools like Maestro or Appium
• Knowledge of backend fundamentals (Node.js) to debug API integrations effectively

What We Offer

• Your code will impact millions of users globally. Performance optimizations you implement will translate into immediate value and improved user experience
• Work with the latest React Native tools and standards (TypeScript, Hermes, etc.) without being bogged down by legacy spaghetti code
• A collaborative environment with rigorous code reviews and knowledge sharing - we value the best idea, regardless of title or seniority
• A high level of ownership where you can see your features go live quickly in a fast-paced environment

Kodori is a newly launched mobile development studio focused on native iOS and Android apps for established B2C businesses.
We’re looking for a Lead Generator / Lead Researcher to support early outbound efforts through careful research and first-touch outreach.

The role is focused on relevance and signal, not volume.

Responsibilities

• Research and validate companies and decision-makers based on a defined ICP
• Perform first outbound contact (LinkedIn / Email)
• Bring conversations to reply or initial interest
• Hand over relevant conversations to the founder

Scope of the role

• Focus on lead research and first-touch outreach only
• All further communication and discussions are handled by the founder

Requirements

• Experience with lead research and outbound outreach 
• Ability to work with a clearly defined ICP
• Written English (B2)
• Attention to detail and structured thinking

Nice to have

• Experience with tech or digital services
• LinkedIn-based outreach experience

What we offer

• Development & learning — practical experience building outbound for an early-stage tech studio with direct feedback from the founder
• Part-time format with a flexible schedule, suitable to combine with studies or other work
• Regular salary reviews based on performance and contribution
• Opportunity to grow into a full-time role as the studio scales
• Clear and limited scope of responsibility (no sales pressure, no closing expectations)

Hiring process
Screening -> Small practical task -> Final interview

If this sounds interesting, feel free to send your CV or a short introduction — we’re happy to take a look.

About Us
We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals.
With 8 large-scale projects trusted by thousands of players worldwide, we value expertise, initiative, and continuous growth.
By joining us, you become part of a team shaping the future of the entertainment industry.
 

Who We Are Looking For
We are seeking a motivated and results-driven VIP Manager who will:

• Build long-term relationships with high-value clients
• Apply modern sales techniques to maximize results
• Deliver a premium service experience in the iGaming industry
   

Requirements

• 1+ year of experience in sales or VIP account management (via phone)
• Knowledge and proven application of sales methodologies
• Ability to manage multiple tasks and perform under pressure
• Experience in active sales
• English proficiency is a plus
   

Key Responsibilities

• Maintain daily communication with VIP clients via phone, email, and messengers
• Strengthen client loyalty through effective sales techniques
• Continuously improve approaches to maximize results
• Assist clients with inquiries, promotions, and offers
• Report technical issues to management to enhance the user experience ⚙️
   

What We Offer

• Full-time remote work (Mon–Fri, 10:00–19:00 UTC+2) 💻
• Competitive salary and performance-based bonuses 💸
• Paid vacation and sick leave 🌴
• Birthday gifts and corporate activities 🎁
• Professional growth opportunities, including training and knowledge-sharing initiatives
• Regular internal events and team-building activities
• Support from a corporate psychologist to support personal and professional well-being 🧠
• A collaborative, inclusive, and growth-oriented work environment
   

Are you ready to take your career to the next level?
Join us and become part of a team that sets trends in the iGaming industry!

We are looking for a proactive Marketing Manager who can work autonomously and take full ownership of core marketing activities.
SEO and Lead Generation already have dedicated owners in our company, so this role is focused on website performance, content management, paid ads, listings, and support activities for other departments.

Key Responsibilities:
 • Own and improve the company website: work content structure, user journey, CTAs, service pages, case studies;
 • Maintain and update company listings and catalogs (Clutch, Sortlist, etc.);
 • Manage and coordinate a copywriter (briefs, reviews, priorities);
 • Monitor competitors and market trends;
 • Support Sales and LeadGen teams with marketing materials when needed;
 • Maintain basic SMM and participate in PR-related activities.

Requirements:
 • Proven experience as a Marketing Manager at software development company;
 • Ability to work independently and take ownership of results;
 • Strong research and analytical skills;
 • Fluent written English;
 • Understanding of outsource software development services;
 • Interest in and practical use of generative AI tools;
 • Strong organizational skills and a collaborative mindset.

We offer:
• Transparent financial motivation;
• Remote workplace or a comfortable office in the center of Kyiv;
• 18 working days of paid leave annually;
• Unlimited sick days;
• Salary review twice a year;
• Compensation for our English-speaking club — 100%;
• Compensation for any AI tool of your choice — 100%;
• Compensation for coworking spaces — 100%;
• Compensation for gym memberships and professional courses — 50% (after the trial period);
• Compensation for any English courses — 50% (after the trial period);
• Compensation for sessions with a psychologist — 50% (after the trial period);
• Medical insurance (after the trial period).

Interview Stages:
Screening Interview ➡️ Technical Interview ➡️ Job Offer

If you have the skills, passion, and determination we’re looking for, apply now to become part of our exciting journey ⭐️

✦ Join Win Media — Building Scalable Support & Service Platforms in iGaming ✦
 

At Win Media, we build high-load, data-driven iGaming products and supporting service ecosystems.
Our focus is on scalability, automation, and operational efficiency across all customer-facing systems.

We’re looking for a Service Platform Development Manager to join our product team and take ownership of service platforms, omnichannel tools, analytics, and automation.

This role is ideal for a technically-minded support professional who enjoys working with systems, data, and processes rather than frontline communication.

📌 About the Role

As a Service Platform Development Manager, you will operate at the L2 / Support Operations level, ensuring stability, scalability, and continuous improvement of our support infrastructure.

Your mission is to optimize service platforms, automate workflows, build analytics, and ensure reliable system performance across all support channels.

🧠 Key Areas of Responsibility

🔧 Service Platforms & Systems

• Ownership of omnichannel customer support platforms
  (Intercom, Novatalks, MaestroQA, and other support software)
• Configuration, maintenance, and optimization of system settings, roles, access rights, and integrations
• Creation and management of user accounts across trusted systems, including coordination with Google Workspace administrators
• Integration of new communication channels and email inboxes
  (Google tokens, omnichannel routing, synchronization, permissions)

🐞 Incident Management & Bug Handling

• Monitoring and reviewing tasks performed by partners and development teams
• Identification, reproduction, and documentation of system issues
• Writing detailed bug reports and technical tickets
• Coordinating fixes and tracking resolution across teams

📊 Analytics & Reporting

• Building and maintaining dashboards and analytics inside service platforms
• Preparing operational data for support performance analysis
• Working with native omnichannel dashboards where Power BI is not suitable or sufficient
• Supporting data-driven decision-making for Support and Product teams

🤖 Automation & Optimization

• Designing and configuring automation rules, workflows, macros, and chatbots
• Analyzing existing Freshworks (or Intercom) tools and features to reduce manual work
• Optimizing SLA flows, routing logic, and internal processes
• Continuous improvement of support operations through system-level enhancements

📞 Telephony & Communication Tools

• Ordering, auditing, and basic configuration or replacement of phone numbers
• Ensuring correct setup of voice channels according to internal standards

📚 Documentation & Enablement

• Creating technical documentation, internal guidelines, and system instructions
• Testing and validating new features before rollout
• Consulting cross-functional teams on system usage and best practices

✅ Requirements

• 2+ years of experience in Technical Support / Support Operations / L2 Support / Service Platforms
• Strong hands-on experience with Intercom
• Experience with omnichannel customer support systems
• Solid understanding of support workflows, SLA logic, and routing principles
• Experience in writing technical documentation and bug reports
• Practical skills in Google Sheets, Apps Script, JSON, basic HTML / CSS
• Experience working with dashboards and analytics tools inside service platforms
• Proactive mindset focused on automation and process optimization
• Ability to work in a fast-paced, multitasking environment
• High level of ownership, attention to detail, and self-organization
• Strong analytical thinking and communication skills
• Spoken and written English — Intermediate or higher

➕ Nice to Have

• Experience in iGaming / gambling / high-load digital products
• Experience with chatbots and advanced automation scenarios
• Experience designing flowcharts and process maps
• Understanding of API-based integrations
• Experience working with Power BI (for context, not core reporting)

🎁 What We Offer

• 🚀 A role with real system ownership and impact
• 👥 Collaboration with experienced product, tech, and support teams
• 📈 Career growth toward Support Ops Lead / Platform Manager / Tech Ops
• 💻 Modern tools and mature processes
• 📚 Continuous learning in a fast-scaling iGaming environment
• 🌍 Flexible work setup and professional team culture

We are looking for a passionate JavaScript / TypeScript Game Developer to join our game development team and work on engaging slot and table games. You will be involved in the full development lifecycle — from concept to release — collaborating closely with cross-functional teams to deliver high-quality gaming experiences.

Key Responsibilities

• Develop, test, and release slot and table games across the full development cycle.
• Collaborate daily with QA and backend teams to ensure smooth integration and delivery.
• Implement gameplay logic, graphics, animations, and sound using Cocos Creator, with a strong focus on clean and efficient code.
• Work closely with the Team Lead, providing regular progress updates and proactively seeking guidance when needed.
• Build new game features and continuously improve existing projects.
• Ensure compliance with architecture guidelines, functional requirements, and industry standards.
• Support team members by providing technical guidance and validating implementation quality.
• Track, update, and report task progress using Jira.

Requirements

• 3+ years of professional experience in game development.
• Strong proficiency in JavaScript and TypeScript.
• Hands-on experience with Canvas and WebGL.
• Solid understanding of design patterns, OOP, and MVC principles.
• Experience with Cocos Creator (preferred) or other game frameworks such as Pixi.js, Phaser, PlayCanvas, Three.js.
• Experience with Spine is a strong plus.
• Good knowledge of data structures, algorithms, asynchronous programming, dynamic typing, and performance optimization.
• Familiarity with modern JavaScript frameworks (MV* concepts).
• Strong understanding of HTML5 and its latest features.
• Experience with debugging and profiling browser applications.
• Confident use of Git and version control workflows.
• Intermediate or higher English level.
• Strong communication and teamwork skills.

Nice to Have

• Experience in slot game development within the gambling industry.
• Familiarity with Gulp or Webpack.
• Knowledge of programming languages beyond JavaScript / ActionScript.
• Experience with cross-browser and mobile web development.
• Understanding of WebGL shaders.

BETER is a rapidly growing product company. We create competitive content supplemented with analytics. For more than 5 years, we have been organizing sports tournaments, broadcasts, and developing our own sports community. We hold 45+ thousand events per month in esports and classic sports. BETER products are known all over the world — our content is represented in 150+ countries.
Our current partners are the world’s most famous trading giants.
 

BETER is looking for a Technical Support Engineer to help clients and teams resolve technical issues and ensure smooth system operation. If you enjoy troubleshooting, problem-solving, and keeping systems running flawlessly, this role is for you.

Responsibilities:

• Providing technical support to company employees and clients through Jira Service Desk.
• Performing a variety of tasks, from software updates to event organization, as well as participating in the implementation and optimization of internal processes.
• Installing, configuring, and regularly maintaining equipment for employees, which includes working with various types of software and hardware.
• Conducting training sessions for new employees and providing technical consultations to clients and staff regarding software and hardware.
• Supporting innovative solutions and implementing them into the company's infrastructure. Providing technical support to clients and resolving issues.
   

Requirements:

• At least one year of experience in technical support.
• Knowledge of operating systems (Windows, Linux, macOS) and office suites (Microsoft Office, Google Workspace).
• Understanding the principles of computers, servers, and network equipment, and the ability to diagnose and fix hardware issues.
• Knowledge of basic network concepts (TCP/IP, DNS, DHCP) and experience with VPN and other network technologies.
• Scripting and automation skills (e.g., Python, Bash) are a plus.
• Written English skills sufficient for correspondence. Spoken English is not required.
• Broadcast support, vMix user.
   

Soft Skills:

• Ability to effectively communicate with clients and colleagues, explain technical terms in simple language, and actively listen.
• Analytical thinking, creativity in finding solutions, and the ability to quickly adapt to new challenges.
• Ability to handle numerous tasks, prioritize them, and meet deadlines.
• Ability to work in a team, share knowledge and experience, support and help colleagues, and be open to feedback.
• Diligence in working with technical information, completing tasks accurately, and preparing reports.
   

We offer:
 

• Work schedule: Monday to Friday, 8-hour workday from the office.
• Competitive and timely payment for services.
• Paid vacation: 20 working days per year.
• Personal Time.
• Paid sick leave.

We're launching a new project and looking for Customer Support Agents who are ready to grow with us and help customers feel heard, supported, and happy.
 

What you'll be doing:
- Helping customers with their questions and concerns across multiple channels (chat, email, phone calls, etc.)
- Staying in touch with the team during your shift to solve issues faster together
- Making sure each customer gets clear, friendly, and helpful responses

What we’re looking for:
- Prior experience in support? Great!
No experience? Also great — we love people who are eager to learn!
- You’re okay with rotating shifts: 
Morning: 07:00—15:00 
Evening: 15:00—23:00 
Night: 23:00—07:00 (Night shifts come with bonuses 💰)
- You're calm under pressure and genuinely care about helping people
- Your English is strong — C1+ in both writing and speaking is a must

What you’ll get:
- 100% remote work — wherever you feel most productive
- Extra bonuses for night shifts
- Full onboarding & training — we won’t leave you guessing
- Supportive startup vibe — small team, no bureaucracy
- Room to grow and become a pro in customer support
 

If you're someone who enjoys solving problems and making someone’s day a little easier — we’d love to hear from you! 🚀

About the Client & Mission

Our client is the world’s largest environmental nonprofit focused on reforestation and sustainable development (Nature-based Solutions). We are building a modern cloud data platform on Azure and Snowflake that will serve as a single source of truth and enable faster, data-driven decision-making.

About the Initiative

This role supports a Data Warehouse initiative focused on tangible delivery impact: trusted data, clear and scalable models, and fast release cycles (1–3 months) with well-defined SLAs. You’ll work in a collaborative setup across Data Engineering ↔ BI ↔ Product, often handling 1–2 parallel workstreams with proactive risk and dependency management.

Core Stack

• ELT/DWH: Azure Data Factory + Azure Functions (Python) → Snowflake
• CI/CD: Azure DevOps pipelines + DL Sync (Snowflake objects and pipeline deployments)
• Primary data sources: CRM/ERP (Dynamics 365, Salesforce), MS SQL, API-based ingestion, CDC concepts

• Data formats: JSON, Parquet.

   

Team (our side)

Lead Data Engineering, PM, DevOps, QA.

Your Responsibilities

• Design, build, and maintain incremental and full-refresh ELT pipelines (ADF + Azure Functions → Snowflake).
• Develop and optimize Snowflake SQL for the DWH and data marts (Star Schema, incremental patterns, basic SCD2).
• Build production-grade Python code in Azure Functions for ingestion, orchestration, and lightweight pre-processing.
• Implement and maintain data quality controls (freshness, completeness, duplicates, late-arriving data).
• Support CI/CD delivery for Snowflake objects and pipelines across dev/test/prod (Azure DevOps + DL Sync).
• Contribute to documentation, best practices, and operational standards for the platform.

• Communicate clearly and proactively: status → risk → options → next step, ensuring predictable delivery.

   

Requirements (Must-have)

• 4+ years in Data Engineering or related roles.
• Strong Snowflake SQL (CTEs, window functions, COPY INTO, MERGE).
• Hands-on experience with incremental loading (watermarks, merge patterns) and basic SCD2 (effective dating / current flag).
• Strong Python (production-ready code), including API integration (pagination, retries, error handling), logging, configuration, and secrets handling.
• Solid experience with Azure Data Factory (pipelines, parameters, triggers) and Azure Functions (HTTP/Timer triggers, idempotency, retries).
• Understanding of ELT/DWH modeling (Star Schema, fact/dimension design, performance implications of joins).
• CI/CD familiarity: Azure DevOps and automated deployment practices for data platforms (DL Sync for Snowflake is a strong plus).

• Strong communication skills and a proactive, accountable approach to teamwork.

   

Nice to Have

• PySpark (DataFrame API, joins, aggregations; general distributed processing understanding).
• Experience with D365 / Salesforce, MS SQL sources, API-based ingestion, and CDC patterns.

• Data governance/security basics, Agile/Scrum, and broader analytics tooling exposure.

   

Selection Process (Transparent & Practical)

Stage 1 — Intro + TA + Short Tech Screen (40–60 min, Zoom):

• project context (multi-project setup, 1–3 month delivery cycles), must-haves for Azure/ELT, a short SQL/Python scenario;

• soft skills & culture match discussion covering: Proactive communication & stakeholders, Critical thinking & judgment, Problem solving & systems thinking, Ownership & maturity.

   

Stage 2 — Deep-Dive Technical Interview (75–90 min, with 2 engineers):
Live SQL (CTE/window + incremental load/SCD2 approach), PySpark mini-exercises, Azure lakehouse architecture discussion, plus a mini-case based on a real delivery situation.
No take-home task — we simulate day-to-day work during the session.

What We Offer

• Competitive compensation.
• Learning and growth alongside strong leaders, deepening expertise in Snowflake/ Azure / DWH.
• Opportunity to expand your expertise over time across diverse, mission-driven & AI projects.
• Flexible work setup: remote / abroad / office (optional), gig contract (with an option to transition if needed).
• Equipment and home-office support.
• 36 paid days off per year: 20 vacation days + UA public holidays (and related days off, as applicable).
• Monthly benefit of the cafeteria: $25 to support your personal needs (learning, mental health support, etc.).
• Performance reviews: ongoing feedback, compensation review after 12 months, then annually.

• Paid sabbatical after 5 years with the company.

   

P.S. Dear fellow Ukrainians,
we kindly ask you to apply for this role in a professional and well-reasoned manner, clearly highlighting the experience that is most relevant to the position.

If you are unsure whether your background fully matches the requirements, please feel free to mention this openly in your application. This will not reduce your chances of being considered; it helps us review your profile fairly and prioritize candidates based on overall fit for the role.