Jobs at Djinni

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.

Impulse is a part of Headway Inc, a global tech company that revolutionizes lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.

The core of our achievements is our team. That’s why, together with Liana, Operations Manager at Impulse, we’re looking for an Operations Analyst to join our team of superstars. Today, our operations team is also a key contributor to Impulse's global achievements. So we are seeking someone who is passionate about optimizing processes, exploring new tools, and helping teams work more efficiently — someone who enjoys combining research, documentation, and a bit of analytics to make a real impact.

This job is perfect for you if you want to:

• Directly impact business results and contribute to the growth of a leading product in its niche. Your ideas and actions will shape operational workflows and drive real improvements in team efficiency.
• Be part of an EdTech company building socially impactful products for international markets. You’ll work on solutions that matter and make a difference beyond the business itself.
• Collaborate with purpose-driven professionals who value teamwork and shared success. You’ll work closely with different teams, exchange insights, and co-create new approaches.
• Gain hands-on experience with cutting-edge tools for automation, process management, and AI-driven solutions. You’ll research, test, and integrate tools that unlock new levels of productivity.
• Thrive in a culture of freedom and autonomy, where your initiative and creativity are appreciated.
• Grow in a supportive professional team, where it’s safe and easy to learn, experiment, and advance your skills.
• Escape routine tasks. Instead, you’ll dive deep into diverse processes, collaborate across functions, and find creative solutions for complex challenges that improve the efficiency of the whole company.

What you will do:

• Analyse team processes and share recommendations to improve efficiency and productivity.
• Collaborate with team managers, domain experts, and top management to enhance both new and existing processes.
• Stay up to date with tool updates and create automations to optimize existing technical workflows.
• Work with documentation and analytics to ensure accuracy, clarity, and continuous improvement.
• Conduct team surveys — design questionnaires, collect feedback, analyze results, and highlight bottlenecks.
• Manage system access, documentation workflows, and process compliance.
• Research and test tools, software, and AI solutions to support marketing and operational needs.
• Provide daily operational support to the marketing team, ensuring smooth workflow and task execution.

What do you need to join us:

• 1+ years in operations, analytics, or process management.
• Confidence with Excel/Google Sheets and working with large datasets.
• Analytical mindset and problem-solving skills.
• Proactive, curious, and ready to learn fast.
• Comfortable working in a dynamic, multitasking environment.
• English: Upper-intermediate or higher.
• Passion for AI technology, with a habit of integrating AI tools into your daily workflow or learning journey.
• Basic programming or workflow automation skills would be a significant advantage.
• Alignment with the values of our team (more about us - here).

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Company doctor and massage in the office.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays.
• Supporting initiatives that help Ukraine. Find out more about our projects here.

Working schedule

This is a full-time position with a hybrid and remote options.

Sounds like you?
We’d love to hear from you — send us your CV!

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

We are looking for a Senior Bank Partnership Specialist to own and grow relationships with banks and payment providers. This is a role for someone who is equally comfortable in a negotiation room and in a technical scoping call: you will lead commercial discussions with banks, drive the integration of their payment products into our platform, and work hand in hand with the partnerships and sales teams to turn those connections into real business value. If you understand how payment ecosystems work, enjoy building long-term institutional relationships, and like seeing a deal through from first contact to a live, revenue-generating integration, this role is for you.

Details

• Schedule: Full-time
• Location: Remote
• Start: ASAP
• Duration: Long-term
• English: Fluent

About the role

The Bank Partnership Specialist sits at the intersection of business development, payments, and sales. You will be the primary point of contact between our company and our banking and payment partners, responsible for sourcing new relationships, negotiating commercial and technical terms, and managing the full lifecycle of each partnership. A large part of the role is making payments actually work: coordinating the connection of banks and payment systems to our platform, aligning technical requirements between partners and our internal teams, and ensuring integrations launch smoothly and stay healthy. You will also partner closely with the sales department, equipping them with the payment capabilities, coverage, and partner context they need to win and retain customers. It is a high-ownership role with direct impact on revenue, payment coverage, and the company's standing with financial institutions.

You have

• 5+ years of experience in banking partnerships, payment provider relationships, fintech business development, or a closely related field
• A strong track record of negotiating and closing commercial agreements with banks, acquirers, or payment service providers
• Solid understanding of the payments ecosystem: card schemes, acquiring, payment gateways, settlement, PSPs, and related infrastructure
• Experience coordinating or managing payment integrations, including connecting banks or payment systems into a platform or product
• The ability to translate between commercial and technical stakeholders, and to scope integration requirements with partners and engineering teams
• Familiarity with payment regulation and compliance considerations (KYC/AML, PCI DSS, licensing) at a working level
• Experience collaborating with sales teams and enabling them with partner capabilities and go-to-market support
• Strong communication, relationship-management, and stakeholder-management skills
• A self-directed, ownership-driven approach, comfortable working independently in a fully remote setup
• Fluent English (written and spoken)

What to do

• Identify, approach, and build relationships with banks and payment providers that expand payment coverage and capabilities
• Lead commercial negotiations with banking partners, covering pricing, terms, and partnership structure through to signed agreement
• Manage the end-to-end onboarding of new partners, from initial contact to a live, production integration
• Coordinate payment integrations: align technical requirements between partners and internal engineering, and drive the connection of banks and payment systems into our platform
• Serve as the ongoing point of contact for partner banks, monitoring performance, resolving issues, and growing each relationship over time
• Work closely with the sales department, providing payment capabilities, partner context, and support for customer deals
• Collaborate with the partnerships team to align on strategy, priorities, and the partner pipeline
• Track partnership performance and integration health, and report on coverage, status, and opportunities to stakeholders
• Stay current on payment industry trends, regulation, and competitor activity to inform partnership strategy

We are hiring a Head of Payments / Banking Relations to lead payment method testing, optimization, and provider evaluation across multiple geographies. This role combines operational oversight, analytical depth, and partner negotiation. You will be responsible for ensuring payment methods function correctly, evaluating provider performance, and optimizing testing and localization processes.

Location: Remote
Employment Type: Full-Time

About the Company

An innovative AI-powered banking platform building infrastructure for banks and payment providers. The company operates at the intersection of fintech, payments, and AI-driven banking solutions.

What You’ll Own

Payment Testing & Optimization

Identify and manage local testers to validate payment methods across different geographies

Compare testing providers based on cost, quality, and efficiency

Optimize local testing workflows and processes

Payment Flow Analysis

Conduct detailed analysis of user payment flows across different providers

Compare payment solutions from multiple vendors

Deliver structured conclusions and recommendations

Reporting & Documentation

Maintain accurate reporting on resource usage

Build and manage a structured knowledge base from testing results

Maintain up-to-date documentation on findings and performance benchmarks

Banking & Provider Relations

Conduct negotiations with payment providers and testing partners

Support evaluation and onboarding of new payment solutions

Ensure understanding of mechanisms behind payment processing and online transactions

Must-Have Requirements

Advanced English (Advanced or higher)

5+ years experience in fintech or e-commerce

Experience working with electronic payment systems

Strong understanding of online payment processing mechanisms

Analytical mindset and high attention to detail

Strong negotiation and communication skills

Ability to learn quickly and work independently

Nice to Have

Experience working with multiple GEO payment integrations

Experience working with acquiring banks or PSPs

Experience optimizing payment conversion rates

Exposure to fraud prevention and payment compliance topics

Hello!

We are Boosta — a holding IT company that creates, scales, and invests in digital businesses with global potential.

• Founded in 2014
• 700+ professionals
• Hundreds of thousands of users worldwide

Boosta’s portfolio includes a wide range of successful IT products, as well as projects focused on performance marketing.

Right now, we’re looking for an Investment Analyst who will join the team of our corporate investment fund Burner. 
 

What is our Investment Analyst going to work with?

• Proactively source new investment opportunities. Develop relationships with target companies and their founders.
• Cover the investment analysis process, including: initial information request, basic financial statement analysis and preparation of a financial models, market research, drafting of potential deal terms, and further negotiations.
• Monitor and analyze portfolio companies’ financial and operational performance to ensure they meet their growth objectives.
• Serve on advisory boards of portfolio entities, organizing and actively participating in board meetings, budgeting, forecasting processes, and reporting.
• Collaborate with Boosta`s internal departments, including finance, legal, marketing, product, and service teams.
   

What skills and experience does our Investment Analyst have?

• 1+ year of experience on the same or related positions
• Analytics fundamentals (data handling)
• Basic financial modeling and company valuation fundamentals
• Accounting fundamentals

• Presentation skills

   

Your journey with us:

• Step 1: Pre-screening.
• Step 2: Interview.
• Step 3: Test Task
• Step 4: Bar-Raising Call 
• Step 5: Reference check.
• Step 6: Job Offer!
   

Why is it so great to be a part of Boosta?

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 3+ years of relevant professional experience
• Experience in the financial/banking industry, preferably in product management
• Excellent analytical skills, able to design complex data flows and business processes
• Basic knowledge about microservices, UML, BPMN, SQL
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration)
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank.
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns.
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment.
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages.
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT security, leadership, agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs.
• Career opportunities: we encourage advancement within the bank across functions.
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink. AI: building expertise and actively integrating into processes.
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes.

______________________________________________________________________Твої майбутні обов’язки:

• Збір, аналіз та документування вимог до програмного забезпечення
• Співпраця з власниками бізнесу для уточнення їхніх вимог щодо нових або оновлених бізнес-процесів/продуктів
• Підготовка документів специфікації для затверджених рішень
• Формування системного бачення для забезпечення цілісності та узгодженості вимог
• Сприяння узгодженню вимог кінцевих користувачів із можливостями системи
• Дослідження точок інтеграції із зовнішніми/внутрішніми системами та допомога командам розробки з інтеграцією
• Співпраця з командами розробки для розуміння впливу бізнес-рішень на архітектуру

Твій досвід та навички:

• 3+ роки релевантного професійного досвіду
• Досвід у фінансовій/банківській сфері, бажано в продакт-менеджменті
• Відмінні аналітичні навички, здатність спроєктувати складні потоки даних та бізнес-процеси
• Базові знання мікросервісної архітектури, UML, BPMN, SQL
• Досвід створення специфікацій API, вебсервісів та сценаріїв інтеграції (включаючи потоки даних і логіку компонентів)
• Сильні навички вирішення складних завдань (problem-solving), уважність до деталей та орієнтованість на результат
• Відмінні навички міжособистісної комунікації, ведення переговорів та фасилітації зустрічей
• Енергійний командний гравець, відповідальний та самомотивований
• Рівень англійської мови — Intermediate (або вище)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми, онлайн бібліотека, програма менторства.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid) Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink, розвиваємо експертизу в AI та активно інтегруємо в процеси.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

BlueVPS OÜ is looking for a Senior PR Manager with

Responsibilities:

• International Strategy: Develop and execute the company's international PR and communications strategy across Europe, the UK, the US, and APAC (Asia-Pacific).
• Media Relations: Build and maintain strong relationships with journalists, editors, analysts, influencers, and relevant media contacts in the web hosting, data center, telecom, and broader B2B technology sectors.
• Storytelling & Opportunities: Proactively identify PR opportunities and generate newsworthy stories based on company developments, infrastructure updates, network statistics, traffic analysis, and industry trends.
• APAC & Regional Localization: Identify and develop PR opportunities tailored to different regional markets, including key APAC markets such as China, Singapore, Japan, South Korea, Hong Kong, and other relevant hubs in the region.
• Earned Media Coverage: Secure high-quality earned media coverage, including expert comments, interviews, feature articles, industry analysis, and company mentions.
• Executive PR & Thought Leadership: Develop and manage thought leadership programs for the company's CEO, CTO leads, and subject-matter experts.
• Content Creation: Create and edit press releases, media pitches, expert commentary, corporate statements, contributed articles, talking points, and other PR materials.
• Technical Translation: Translate complex technical topics related to VPS/VDS, Bare Metal / Dedicated Servers, Colocation, Data Centers, Networking (BGP/IXPs), and Virtualization into clear, compelling stories for business and technology audiences.
• Data-Driven PR: Develop data-driven PR campaigns, industry reports, surveys, and research based on company expertise and anonymized network/traffic data (e.g., bandwidth volume trends, latency studies).
• Infrastructure & Product Announcements: Manage corporate communications around network capacity expansions, hardware upgrades, new PoPs/data center locations, partnerships, and key company milestones.
• Crisis & Incident Communications: Develop and coordinate crisis communication strategies for service outages, network incidents, power/hardware failures, abuse-related issues (DMCA/phishing), and other situations affecting brand reputation.
• Media & Competitor Monitoring: Monitor media coverage, competitor activity, industry trends, and brand sentiment across target markets to identify PR opportunities and potential reputational risks.
• Cross-Functional Collaboration: Coordinate PR activities closely with Marketing, SEO, Product, Sales, NOC, and technical engineering teams.
• Agency Management: Manage relationships with regional and international PR agencies, freelancers, and external communications partners when required.
• PR Analytics & KPIs: Define and track PR KPIs, including earned media coverage, quality and relevance of publications, Share of Voice (SoV), sentiment, referral traffic, and other relevant metrics. Prepare regular performance reports to optimize strategy.

Requirements:

• Experience: 5+ years of professional experience in Public Relations, Corporate Communications, or Media Relations within B2B technology environments.
• Niche Domain Expertise: Proven experience in technology PR; previous hands-on experience in web hosting, bare-metal infrastructure, data centers, or telecom/ISP is highly preferred.
• International Track Record: Demonstrated experience independently developing and executing international PR strategies from planning through implementation and performance analysis.
• Media Footprint: Proven track record of securing earned media coverage in reputable technology, business, and industry publications across European, UK, US, and APAC markets.
• APAC Market Insight: Practical PR experience or an established network in one or more key APAC markets (China, Singapore, Japan, South Korea, Hong Kong) is a strong advantage.
• Established Network: Active relationships with relevant IT, infrastructure, telecom, and hardware journalists or editors across international markets.
• Technical Adaptability: Strong understanding of IT infrastructure and the ability to quickly grasp technical concepts. Familiarity with VPS, dedicated servers, colocation, networking, BGP routing, and server hardware is essential.
• Crisis & Reputation Management: Hands-on experience managing communications during technical emergencies, network incidents, or outages in high-availability environments.
• PR Tech Stack: Experience using media monitoring, journalist databases, and PR analytics tools such as Muck Rack, Cision, Meltwater, or similar platforms.
• Performance Metrics: Strong understanding of PR performance metrics, including Share of Voice, media quality, sentiment, reach, and earned media impact.
• Synergy with Marketing/SEO: Clear understanding of how PR interacts with SEO, content marketing, and digital marketing while maintaining a firm focus on earned media and brand credibility.
• Autonomy & Soft Skills: Ability to work independently, take ownership of PR initiatives, manage high-stress situations (during incidents), and collaborate effectively with C-suite and engineering teams.
• Language Proficiency: Fluent English with exceptional written and verbal communication skills (C1/C2 level).

Bonus (Nice-to-Have):

• Familiarity with Business Shared Hosting, domain infrastructure, and web agency/SMB client profiles.
• Knowledge of an additional language relevant to target markets (particularly an APAC language).

We're looking for a Media Buyer who is hungry for growth, ready to take ownership, and wants to become a Team Lead in the near future.

This isn't just another buying position. We're looking for someone who wants to build a team around themselves, influence processes, and grow together with the company.

What you'll do

• Launch, optimize, and scale Facebook campaigns in the Gambling vertical.
• Work with Slots (priority) and Crash offers.
• Scale campaigns aggressively while maintaining performance.
• Test new funnels, creatives, and approaches.
• Analyze campaign performance and make data-driven decisions.

• Participate in building future buying processes and team development.

   

We're looking for someone who has

• 2+ years of experience as a Facebook Media Buyer in Gambling.
• Recent experience working with CPA offers.
• Strong Slots expertise (Crash experience is a plus).
• Experience managing large daily spends.
• Ability to scale campaigns aggressively.
• Deep understanding of Facebook optimization.
• Ability to adapt quickly when the market changes.

• Ambition to grow into a Team Lead role.

   

GEO

Main focus:

• Turkey 🇹🇷

• CIS

   

What we offer

• Competitive fixed salary + one of the strongest bonus systems on the market.
• Fully remote work.
• Complete freedom in decision-making without micromanagement.
• Fast implementation of ideas.
• All necessary infrastructure and resources.
• Real opportunity to build your own team and grow into a Team Lead.

• A team that moves fast and values results over bureaucracy.

   

About us

• In-house iGaming team (NDA).
• We work exclusively with Gambling.
• Fast decision-making.
• Large budgets and room for aggressive scaling.

• Long-term approach to traffic buying and team growth.

   

If you're looking for a place where you can spend big, scale fast, and build something bigger than just campaigns, we'd love to talk.

Gravira Group

Luck doesn’t happen. It accumulates.

At Gravira Group, we believe exceptional results are built through thousands of smart decisions, fast experiments and people who care enough to ask one more question.

That’s what Gravity of Luck means to us.

The stronger our people, the stronger our ideas.

The stronger our ideas, the faster we move.

And the faster we move, the more opportunities we create.

We’re building one of the fastest-growing iGaming products in Tier-1 markets, and we’re looking for someone who knows how to build strong relationships with high-value players and turn personalized communication into long-term retention.

About Gravira Group

Gravira Group is a fast-growing international iGaming company focused on Tier-1 markets.

We build and scale our own products by combining Product, Acquisition, CRM, Payments, Engineering and Analytics into one high-performance system.

We move fast.

We make decisions based on data.

We trust ownership over bureaucracy.

We’re looking for an experienced VIP Manager to take ownership of a portfolio of high-value players across VIP 2–VIP 5.

Why this role exists

High-value players need more than standard communication.

They need someone who understands their behavior, knows when engagement changes, remembers their preferences and can build a relationship that keeps them connected to the product.

Your mission is to own the player relationship from engagement and retention to reactivation and portfolio performance.

You’ll become the primary point of contact for your assigned VIP players and work proactively across calls, WhatsApp, email and other available channels.

This is not an inbound support role.

It’s a proactive retention and relationship-management position with a direct impact on player loyalty, activity and long-term value.

What You’ll Own

You’ll take full ownership of your VIP portfolio and the relationships within it.

VIP Relationship Management

• Managing a portfolio of VIP 2–VIP 5 players.
• Building and maintaining strong long-term relationships with assigned players.
• Acting as the primary point of contact for your portfolio.
• Delivering a personalized VIP experience based on player preferences and behavior.
• Maintaining regular communication through calls, WhatsApp, email and other available channels.
• Understanding player motivations, preferences and activity patterns.
• Ensuring important interactions and follow-ups are completed on time.

• Maintaining high engagement across your portfolio.

   

Retention & Reactivation

• Monitoring player activity and identifying churn risks.
• Executing retention and reactivation activities.
• Proactively contacting inactive or disengaged players.
• Responding to changes in player behavior, including inactivity, reduced engagement, deposit declines, withdrawals and big wins.
• Building long-term communication strategies that support player loyalty.
• Identifying opportunities to increase player activity and engagement.

Bonus & Promotional Management

• Selecting suitable bonuses and promotional offers based on player behavior and value.
• Requesting bonuses through internal approval processes.
• Presenting offers in a personalized and strategic way.
• Monitoring player responses to promotions and retention campaigns.
• Balancing player satisfaction with responsible bonus allocation.
• Contributing ideas to improve player engagement and loyalty initiatives.

Bonuses should support the relationship — not replace it.

Portfolio Performance

• Monitoring deposits, withdrawals and overall player activity.
• Analysing player behavior and engagement trends.
• Identifying opportunities to improve player value and retention.
• Prioritizing communication and follow-ups based on player importance and activity.
• Taking full ownership of portfolio performance and player relationships.

• Ensuring high-value accounts receive the appropriate level of attention and proactive management.

   

CRM & Reporting

Strong CRM discipline is a core part of the role.

You’ll be responsible for:

• Recording player communication and interactions.
• Maintaining accurate player notes and communication history.
• Updating statuses, follow-up actions and important account information.
• Keeping CRM records organized and up to date.
• Following internal reporting and operational standards.

• Ensuring player-related information is accurately documented.

   

Cross-Functional Collaboration

You’ll work closely with CRM, Payments, Support, Product and Compliance teams to ensure VIP players receive a high level of service.

This includes:

• Escalating and helping resolve player issues.
• Coordinating VIP campaigns and promotions.
• Sharing player feedback and behavioral insights.

• Contributing to continuous improvement of VIP operations.

   

Communication

Phone communication is a key part of the role.

You should be comfortable with regular outbound calls, relationship-building conversations, retention activities and personalized follow-ups.

Strong written communication through WhatsApp and email is equally important.

What Success Looks Like

Six months after joining Gravira Group:

• VIP players show strong retention and reactivation performance.
• Engagement and activity across your portfolio remain consistently high.
• Player value is growing through strong relationship management and proactive retention.
• VIP players receive timely, personalized communication based on their behavior.
• Churn risks are identified early and addressed proactively.
• Your portfolio is fully documented and accurately reflected in the CRM.
• Follow-ups and player-related actions are completed consistently.

• You contribute measurable results to the overall VIP department objectives.

   

We’re Looking For Someone Who

Professional Experience

• Has 2+ years of experience as a VIP Manager in iGaming.
• Has proven experience managing VIP player portfolios.
• Has experience working with high-value players.
• Has managed portfolios rather than working only with inbound support requests.
• Understands retention, reactivation and loyalty strategies.
• Has experience with bonuses, promotional campaigns and player engagement initiatives.

• Understands the VIP player lifecycle.

   

Communication Skills

• Has excellent written and spoken English at B2+ level.
• Is confident with outbound phone communication.
• Can build trust and maintain long-term relationships with players.
• Has strong negotiation and objection-handling skills.
• Has high emotional intelligence and strong interpersonal skills.

Analytical & Operational Skills

• Can analyse player behavior and identify retention opportunities.
• Understands key VIP metrics including Deposits, GGR, Hold, RTP, Retention and Reactivation.
• Can manage multiple VIP accounts simultaneously.
• Has strong organizational and prioritization skills.
• Pays close attention to detail.

• Can work independently and take ownership of their portfolio.

   

Personal Qualities

• Professional, mature and responsible approach to work.
• Strong sense of ownership and accountability.
• Commercial awareness and business-oriented mindset.
• Proactive and results-oriented approach.

• Comfortable working in a remote environment.

   

Why Gravira Group

This is a role for someone who genuinely enjoys working with people and understands that strong VIP relationships are built over time.

You’ll have real ownership over your portfolio and a direct connection between your work, player experience and business performance.

You’ll work closely with CRM, Payments, Support, Product and Compliance teams and have the opportunity to influence how VIP operations evolve.

We value:

Relationships over scripted communication.

Ownership over waiting for instructions.

Proactive retention over reactive support.

Long-term value over short-term activity.

And people who understand that sometimes the most important part of a VIP relationship is simply knowing when to pick up the phone.

Build Gravity of Luck

At Gravira Group, luck isn’t random.

It’s the result of curiosity.

Of ownership.

Of speed.

Of hundreds of small interactions that compound into long-term relationships and business growth.

If you know how to understand a player, build trust and turn that relationship into lasting loyalty, you’ll feel at home here.

Build Gravity of Luck with us.

We are looking for a Strong Middle DevOps Engineer who will be responsible for maintaining, deploying, and supporting our on-premise enterprise product across customer environments, ensuring reliability, scalability, and smooth delivery processes.

Requirements:

• Strong Linux and Windows administration skills;
• Experience configuring and maintaining IIS and Nginx;
• Practical experience with Docker and Kubernetes (on-premise environments);
• Experience building and maintaining GitLab CI/CD pipelines;
• PostgreSQL administration and maintenance;
• MongoDB administration and maintenance;
• ELK Stack administration and monitoring;
• Strong Git knowledge and workflow management;
• Advanced understanding of networking concepts (TCP/IP, DNS, routing, firewalls);
• Solid understanding of CI/CD processes and infrastructure automation;
• Experience deploying and supporting enterprise software solutions in customer environments;
• Knowledge of modern scripting languages (at least one).

Nice to Have: 

• Experience with Infrastructure as Code tools (Terraform, Ansible);
• Experience with monitoring and observability tools (Prometheus, Grafana);
• Understanding of security best practices for on-premise infrastructure and deployments;
• Experience with backup and disaster recovery strategies;
• Experience working in highly available and distributed environments.

Responsibilities:

• Diagnose and troubleshoot infrastructure, deployment, and application issues;
• Automate product lifecycle and operational processes;
• Monitor services, applications, and infrastructure health;
• Collaborate closely with development teams and customer technical stakeholders;
• Deploy releases to testing, staging, and production environments;
• Install, configure, and maintain on-premise product deployments;
• Support product deployments across Linux, Windows, and macOS environments;
• Maintain and improve CI/CD pipelines and deployment automation;
• Optimize system performance, reliability, and scalability;
• Create and maintain technical documentation, deployment guides, and operational procedures;
• Participate in incident response, root cause analysis, and continuous improvement initiatives.

TrueGroup is a product iGaming holding with its own brands focused on Tier-1 markets. The company develops an affiliate program with a strong focus on traffic quality, analytics, transparent communication, and long-term partnerships with affiliates.

TrueGroup is currently expanding its team and is looking for an experienced Affiliate Manager to join the team.
In this role, you’ll be at the heart of our partner program, building relationships and driving success for our affiliates and the company alike.

HOW YOU WILL MAKE AN IMPACT

• Develop and present tailored partnership proposals, effectively negotiating terms to build mutually beneficial agreements with new and existing affiliates.
• Guide and support partners through every stage of the partnership, ensuring a seamless experience and fostering strong, long-term relationships.
• Drive retention and motivation among existing partners by creating customized offers for different partner segments, and implementing a loyalty system for high-potential affiliates.
• Monitor and ensure the quality and compliance of affiliate-posted materials, upholding brand standards and message consistency.
• Analyze partner traffic to establish a comprehensive reporting system, leveraging insights to optimize strategy and drive improvements in key performance indicators (KPIs).
• Analyze key performance metrics (ROI, LTV, NGR, GGR, ARPU, ROAS, etc.) and implement strategies to improve their efficiency and overall profitability.
• Increase customer acquisition by driving higher traffic flow from partner sites to our products. Achieve and exceed KPIs related to acquiring new clients and partners, setting the bar for growth and performance.
• Use CRM tools to accurately track, maintain, and manage all partner contacts, ensuring up-to-date records and efficient communication.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Minimum of 1,5 years of proven experience in affiliate marketing within the iGaming industry.
• Upper-intermediate or higher proficiency in English.
• Strong analytical skills to evaluate and optimize traffic funnels, identifying the most effective paths to conversion.
• Proficiency in creating clear and detailed technical tasks for developers and designers.
• Excellent organizational and time management abilities to handle multiple partners and projects effectively.
• Your soft skills, as well as negotiation skills, should be top-notch.
• You are available to travel and attend the conferences.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)
   

We’re looking for a Senior In-App / UAC Media Buyer with strong gambling experience who is ready to take more ownership and grow into a Team Lead role.

This is a hands-on position for someone who knows how to scale, work with serious budgets, and wants to build processes — not just run campaigns.

What’s important for us

• Hands-on experience in iGaming / Gambling
• Strong expertise in In-App traffic acquisition
• Practical experience with Unity Ads and Moloco
• Strong hands-on experience with UAC / Google Ads App Campaigns
• Understanding of how to launch, optimize and scale UAC campaigns across different GEOs
• Experience working with different UAC campaign types and optimization goals
• Strong understanding of event setup, conversion signals, attribution and post-install optimization
• Ability to analyze performance by GEO, audience, creative, funnel and event quality
• Experience scaling campaigns while keeping target KPIs under control
• Understanding of creative testing logic for UAC and how to generate enough creative volume for stable scaling
• Experience working with spend-based deals
• Current daily spend of $2,000+
• Proven and active gambling cases within the last 3 months

• Strong understanding of campaign optimization, scaling strategies and traffic quality

   

What we offer

• A real opportunity to grow into a Team Lead position
• A young and ambitious team with fast decision-making
• Full infrastructure for scaling:
  • In-house design team
  • AI-powered creative production
  • Accounts and technical infrastructure
  • Support with creative testing and production
  • Everything needed to focus on traffic and results
• Freedom to test new approaches, GEOs, creatives and funnels
• Competitive fixed salary
• Strong performance-based bonus system

• Opportunity to directly influence buying strategy and build processes inside the team

   

We’re looking for someone who is already strong as a buyer but wants the next step: more responsibility, more influence, bigger budgets and a path to leading the team.

We're looking for a Farmer / Facebook Setup Specialist to prepare, maintain, and partially farm high-quality Facebook setups for our media buying team.

Responsibilities

• Build and prepare Facebook setups using purchased assets and internally farmed resources.
• Warm up and maintain Facebook profiles, Business Managers, Pages, and other assets.
• Prepare ready-to-use setups and transfer them to media buyers.
• Monitor the health and quality of setups, replacing blocked or low-quality assets when needed.
• Maintain accurate records of setups, consumables, and inventory.
• Ensure a stable pipeline of ready-to-launch setups for the buying team.
• Work closely with media buyers to support uninterrupted campaign launches.

Requirements

• Understanding of Facebook account structure and setup creation.
• Experience working with Facebook assets, including:
  • Business Managers;
  • Ad Accounts;
  • Facebook Profiles;
  • Pages;
  • Proxies;
  • Anti-detect browsers.
• Basic understanding of account farming and asset warming processes.
• Strong organizational and record-keeping skills.
• High attention to detail and responsibility.
• Ability to efficiently handle operational and repetitive tasks.
• Previous experience in iGaming or affiliate marketing will be a strong advantage.

What We Offer

• Opportunity to join a fast-growing in-house iGaming media buying team.
• Fully remote position.
• Competitive salary.
• Career growth opportunities.
• Well-established internal processes and experienced colleagues.
• Long-term cooperation in a performance-driven environment.

ACTED — французька неурядова організація, заснована в 1993 році, яка підтримує вразливі верстви населення, які постраждали від гуманітарних криз у всьому світі. ACTED надає постійну підтримку вразливим громадам шляхом забезпечення стійкості післякризових заходів та готовності до довгострокових викликів, що стоять перед населенням, з метою подолання циклу бідності, сприяння розвитку та зменшення вразливості до катастроф. Наші співробітники завжди готові реагуванню в надзвичайні ситуації, підтримці та відновленню сталого розвитку через 450 проектів у 43 країнах.

ASSIGNMENT

About IMPACT Initiatives

IMPACT Initiatives (IMPACT) is a humanitarian NGO, based in Geneva, Switzerland, with the aim to improve the impact of humanitarian, stabilization and development action through data, partnerships and capacity building programs. The organization manages several initiatives, which includes i) the REACH Initiative aimed at facilitating the development of information products that enhance the humanitarian community’s decision making and planning capacity for emergency, reconstruction and development contexts, ii) the PANDA Initiative aimed at directly supporting key aid actors in improving the effectiveness, efficiency, and efficacy of their programs, and iii) the AGORA Initiative aimed at promoting localized and multi-sectoral aid action in support of the recovery and stabilization of crisis- affected communities.

With over 400 staff members, including assessment, data analysis, GIS experts and field professionals, IMPACT currently has projects in over 25 countries across the Middle East, Africa, Asia, Europe and Latin America. IMPACT is a sister organization of ACTED, a French NGO with headquarters in Paris. The two organizations have a strong complementarity formalized in a global partnership, enabling IMPACT to benefit from ACTED’s operational support in its fields of intervention.

 Context

IMPACT Initiatives is seeking a Data Officer to join the Critical Infrastructure and Services Team in Ukraine. The team’s work focuses on understanding how the war is affecting people’s access to critical infrastructure and essential services, such as electricity, heating, water, healthcare, transport, and communications. A key part of this includes conducting assessments of infrastructure damage and service disruptions, as well as analysing how these disruptions impact households and communities, particularly in frontline and conflict-affected areas.

The role will primarily support IMPACT’s research activities in Ukraine, while also providing data support across the team’s wider research portfolio and, where relevant, to the broader Ukraine mission in coordination with the Cross-Cutting Data Team.

The Data Officer will support data processing, cleaning, analysis, quality assurance and visualisation across research cycles, working primarily with R/Python, Power BI, Excel and KoboToolbox. The role will involve preparing and analysing assessment datasets, maintaining and adapting analytical scripts and workflows, supporting data collection tool development in KoboToolbox, producing visual and dashboard outputs, and ensuring that data products are accurate, timely and suitable for humanitarian analysis and decision-making.

Working closely with assessment, GIS and data colleagues, the Data Officer will contribute to the delivery of high-quality research on infrastructure damage, service disruptions, and access to essential services, helping humanitarian actors and decision-makers understand where needs are most severe and how they are evolving over time. The position will also work closely with IMPACT Ukraine’s Cross-Cutting Data Team to ensure consistency with mission-wide data standards and to support selected data needs beyond the immediate team when required.

Candidates should have strong quantitative and analytical skills, experience working with structured datasets, and practical knowledge of R and/or Python, Excel and data visualisation tools. Experience with humanitarian research, survey data, KoboToolbox, Power BI or reproducible analytical workflows would be an advantage.

This is an opportunity to contribute directly to operational humanitarian research in Ukraine, combining hands-on data analysis with research focused on critical infrastructure damage, service disruptions, and access to essential services in conflict-affected areas.

FUNCTIONS

 1) Data Processing, Analysis and Visualisation

•  Implement data-management, processing and analysis processes for research activities undertaken by the Critical Infrastructure and Services Team, including assessments of infrastructure damage, disruptions to essential services, winter and energy access, and other issue-based research in conflict-affected and frontline areas, using KoboToolbox, R/Python, Power BI and Excel, including:
• Supporting data processing and cleaning following data collection, including data transformation and preparation of analysis-ready datasets using existing instruments and scripts.
• Support the development, deployment and maintenance of KoboToolbox data collection tools, including form testing, data quality monitoring and troubleshooting during data collection.
• Supporting survey data analysis using R/Python and producing analytical outputs, visualisations and dashboard updates in close coordination with the assessment team.
• Conducting systematic data quality checks and supporting troubleshooting of data issues throughout the research cycle.
• Provide data support to other research activities implemented by the Critical Infrastructure and Services Team, depending on operational priorities and workload.
• Provide ad hoc cross-cutting data support to the wider IMPACT Ukraine mission, in coordination with the Cross-Cutting Data Team.
• Support the development, adaptation and maintenance of scripts, tools and analytical workflows that improve the efficiency and reproducibility of data processing and analysis.
• Ensure timely delivery of datasets and analytical products and uphold rigorous data quality control standards.

 2) Internal Coordination

• Work closely with the Associate Research Manager, Assessment Officers, GIS colleagues and other members of the Critical Infrastructure and Services Team to ensure the production of high-quality research outputs.
• Coordinate closely with the IMPACT Ukraine Cross-Cutting Data Team to ensure alignment with mission-wide data standards, workflows and priorities. 
• Coordinate with relevant IMPACT HQ technical teams, when required, to validate cleaned datasets, analytical outputs and associated scripts. 
• Contribute to troubleshooting and technical support for data-related issues affecting research implementation.

 3) Confidentiality and Data Protection 

• Maintain the highest standards of data confidentiality and security. 
• Ensure data management processes comply with IMPACT data protection requirements and established internal procedures. 
• Take proactive steps to prevent unauthorised sharing, access or use of sensitive data and information.

REQUIRED SKILLS:  

• Bachelor’s degree completed or in process in a sphere of social sciences, data science, information management or other related specialization.
• Good knowledge of descriptive and inferential statistics, basic knowledge of data science
• Strong skills in Python and/or R for data analysis (pandas, tidyverse) and willingness to work with both.
• Strong skills and experience with Power BI.
• Good Excel skills.
• Fluency in English is required.
• Understanding data confidentiality and data security principles.
• Ability to multitask with tight deadlines, on numerous research cycles in complex environment.
• A self-starter with a proven ability to work independently.

• Ability to operate in a cross-cultural environment requiring flexibility.

   

 NICE TO HAVE:  

• Experience with Kobo Toolbox or similar platforms.
• Experience in humanitarian sector.
• Experience with other analytics or automatization tools would be a plus.

How to apply:

Please submit a CV in English to apply for this position. Please make sure your CV clearly shows why you would be a good fit for this position with REACH. Only short-listed candidates will be contacted for an interview. ACTED is an equal opportunity employer.

Увага! Згідно чинного законодавства, при працевлаштуванні військовозобов'язані громадяни України зобов'язані надати військово-облікові документи та оновити свої військово-облікові дані.

Attention! Per current legislation, individuals subject to military service duty must provide updated military registration documents while being employed.

Ми пропонуємо

• Офіційне працевлаштування;
• Регулярний перегляд заробітної плати;
• 28 календарних днів щорічної відпустки;
• 3 додаткові дні відпустки на рік згідно з внутрішніми політиками;
• Оплата лікарняних у розмірі 100% заробітної плати (до 15 днів на рік) згідно з внутрішніми політиками;
• Можливість працювати віддалено 2 дні на тиждень згідно з внутрішніми політиками;
• Медичне страхування та страхування життя;
• Комфортний сучасний офіс із зоною для відпочинку, де завжди доступні чай та кава;
• Дружня мультикультурна команда, яка підтримує розвиток і відкритість;
• Доступ до консультацій з професійним психологом для підтримки ментального здоров’я;
• Курси англійської мови для покращення комунікаційних навичок;
• Перспективи кар’єрного зростання.

______________________________________________________________________

“ACTED has a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH). Please note that any candidate offered a job will sign the Code of Conduct, and related policies, as part of their work contract. Misconduct can lead to dismissal.”

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that's just getting

What We're Looking For

We are looking for a Senior Marketing Analyst focused on measurement and signal engineering — ensuring Meta, Google Ads, TikTok, and other ad platforms receive accurate, timely, and high-quality conversion signals. You will work closely with Marketing, Product, Data Engineering, and ad platform representatives to improve campaign measurement and optimization.

Main Responsibilities

• Marketing & signal optimization — Partner with Marketing and ad network representatives to improve conversion signals, assess product and ad platform changes, and investigate signal-related performance drops.
• Ad network S2S integrations — Design and maintain conversion pipelines for ad networks with support from Data Engineering team. Ensure timely, deduplicated, and high-quality signal delivery.
• New ad platform onboarding — Set up and launch integrations with new ad platforms, covering conversion signal delivery and reporting data feeds for Marketing
• Pixel & GTM management — Manage GTM releases across multiple web properties and implement pixels and conversion events for ad networks.
• Signal quality & monitoring — Monitor Meta EMQ, pixel and CAPI diagnostics, deduplication, Google Ads conversion diagnostics, Enhanced Conversions, click ID capture, and offline conversion uploads. Build monitoring and alerts for errors, latency, coverage, and discrepancies.
• UTM & Attribution — Maintain UTM parameters and campaign naming conventions and ensure correct attribution.
• Reporting & analytics — Build ad-hoc and monitoring reports for conversion values, bidding performance, signal delivery, and funnel metrics. Define Signal Engineering metrics.

• Marketing datasets — Build and maintain custom marketing datasets

   

Required Skills and Experience

• 3+ years of experience in marketing analytics, digital measurement, ad tech, or tracking
• Advanced SQL (window functions, CTEs, performance-aware querying, data quality checks) and experience working with large data warehouses
• Hands-on experience with Google Tag Manager
• Experience with visualization tools (Tableau, Looker, or similar) — Tableau is our primary BI tool
• Proven experience partnering with performance marketing / UA stakeholders and communicating insights to non-technical audiences
• Understanding of browser-side and server-side tracking
• Hands-on knowledge of at least one ad platform, including campaign types, bidding strategies, and conversion setup
• Solid understanding of marketing metrics
• Understanding of GDPR-compliant tracking approaches

• Ability to communicate effectively in English (written + spoken)

   

Nice to Have

• Understanding of mobile attribution & tracking, including SKAdNetwork (SKAN), and experience with an MMP such as AppsFlyer, Adjust, or similar.
• Experience with incrementality and holdout testing (e.g. Meta Conversion Lift, Google Ads Conversion Lift, geo-experiments) to validate the impact of signal changes on campaign performance
• Experience with Meta Conversions API (CAPI) or Google Data Manager API.
• Experience with LTV modeling and calculations, preferably for subscription-based products.

• Experience with Airflow, dbt, or similar data tools.

   

Candidate journey

⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Meet the Leadership team --> ⭕️ Skills assessment

Locations: Ukraine; Armenia; Bulgaria; Cyprus; Estonia; Hungary; Latvia; Lithuania; Romania