Jobs at Djinni

Description

We are looking for a person with basic knowledge of .NET programming who is ready to join our strong and friendly team. You will start with .NET training from our mentor to refresh and consolidate your knowledge, the next step will be training on our products, and then you will join the main team working on a real development task. This is a great opportunity to start your career in IT.

The client is the world’s leading developer of Automatic Identification and Data Collection (AIDC) software with over 30 years of experience and over 750,000 installations across 120 countries. We develop and maintain a set of Web, Windows desktop, and server applications used for receiving, inventory management, product identification, product control, and shipping. The project started in 2006 with 6 employees and grew up to 20+. Nowadays, we have a great team deeply involved in all client processes and business decisions.

Requirements

• Basic knowledge of C# & .NET
• Good understanding of OOP
• Basic knowledge of databases and SQL
• Pre-intermediate English
• Strong willingness to learn

Job responsibilities

• Design and develop components and extensions to existing modules
• Defect investigation, bug fixing, and troubleshooting
• Unit and functional testing
• Writing functional and design documentation
• Following the design and coding standards accepted in the team
• Work with the QA team in order to validate the correctness of the implementation

N-iX is a global software development service company that helps businesses across the globe create next-generation software products. Founded in 2002, we unite 2,400+ tech-savvy professionals across 40+ countries, working on impactful projects for industry leaders and Fortune 500 companies. Our expertise spans cloud, data, AI/ML, embedded software, IoT, and more, driving digital transformation across finance, manufacturing, telecom, healthcare, and other industries. Join N-iX and become part of a team where your ideas make a real impact.
 

Company Overview
Our client is a leading, fully regulated US-based digital asset trading platform. They provide secure, low-latency access to cryptocurrency markets, acting as a bridge between traditional finance and the Web3 ecosystem.

About This Role

The Senior Software Engineer, iOS is part of the Engineering team and reports to our Manager, Engineering. As Senior Software Engineer, iOS, you will be responsible for designing and building high-quality, scalable iOS applications that deliver secure and seamless user experiences. You will partner with Product, Design, Backend, and QA teams to develop features that meet performance, reliability, and usability standards while contributing to mobile engineering best practices.

Key Responsibilities

• Maintain, enhance, and support our production native iOS application written in Swift.
• Collaborate on the design and development of a new Flutter/Dart codebase, ensuring performance and scalability.
• Own end-to-end delivery of mobile features, including development, testing, release, and ongoing support
• Build clean, modular, and reusable code to support scalable mobile architecture
• Collaborate with Product, Design, and Backend teams to define requirements and deliver high-quality features
• Optimize app performance, responsiveness, and reliability across a range of iOS devices
• Integrate RESTful APIs and ensure efficient data handling and state management
• Participate in code reviews and contribute to maintaining high standards of code quality and maintainability
• Identify and resolve performance bottlenecks, bugs, and technical issues
• Partner with QA and DevOps to support CI/CD pipelines, automated testing, and release processes
• Mentor junior engineers and contribute to a culture of continuous improvement

Required Qualifications

• Bachelor's degree in Computer Science or a related field; 5–8+ years of professional mobile development experience, with 4+ years of native iOS in Swift and 1–2+ years of hands-on Flutter/Dart (or strong cross-platform learning track record), including production apps shipped through multiple iOS release cycles.
• Strong proficiency in Swift, UIKit, and/or SwiftUI, with solid command of iOS architecture patterns (MVC, MVVM, VIPER, Clean Architecture) and modern concurrency (Combine, async/await).
• Working knowledge of Dart and the Flutter framework, including at least one state management solution (Provider, Riverpod, Bloc, or GetX) and native ↔ Flutter integration via platform channels / pigeon.
• Strong architectural judgment in platform migrations or codebase rewrites — proven ability to keep a production app stable while progressively migrating features to a new stack (hybrid native + Flutter screens, feature flagging, gradual rollouts).
• Hands-on experience integrating with RESTful APIs, handling asynchronous data flows, and managing app state efficiently across both native and cross-platform layers.
• Proficiency with mobile performance optimization and debugging tools — Xcode Instruments, Flutter DevTools, and Firebase (Crashlytics, Performance Monitoring, Analytics).
• Strong testing fundamentals across iOS and Flutter — XCTest/XCUITest, flutter_test/integration_test, mocking, and CI-integrated automated test suites; familiarity with mobile security best practices (Keychain / Secure Storage, biometric auth, certificate pinning, secure authentication flows).
• Hands-on experience with Git, mobile CI/CD pipelines (Fastlane, Bitrise, GitHub Actions, or Codemagic), and App Store deployment processes (provisioning, TestFlight, App Store Connect, phased rollouts).
• Experience working in FinTech, banking, trading, or other highly regulated environments, with a strong collaboration and mentorship mindset across cross-functional teams (Product, Design, Backend, QA, Android); 
• English at B2 / Upper-Intermediate or higher, sufficient for a final technical interview directly with the US client team.

Bonus: exposure to Android (Kotlin) and full cross-platform transitions; mobile analytics / push notifications (APNs, FCM); and crypto / Web3 mobile integrations — wallet flows, WalletConnect, MetaMask SDK, transaction signing, on-chain data display.

We help iGaming platforms boost engagement, revenue, and ROMI by up to 25% through deep player behavior analysis, detection of positive and suspicious activities, and personalized recommendations for each user.

About the Role

We are looking for a proactive and results-driven Lead Generation Manager who will take full ownership of our outbound pipeline and help scale it across multiple channels.

This is not a purely executional role - we expect you to bring ideas, test new hypotheses, and directly influence how our lead generation engine is built and evolves.

You will work closely with the marketing team and founders, contributing directly to pipeline growth and revenue through a structured and data-driven approach.

Responsibilities

Build and execute outbound lead generation strategy across key target segments
Identify, research, and prioritize target accounts (iGaming operators, platform providers)
Launch and manage outreach campaigns via LinkedIn, email, and other channels
Craft highly personalized messaging aligned with our company philosophy
Qualify leads and convert them into booked meetings and sales opportunities
Collaborate with marketing on campaigns, positioning, and content initiatives
Support conference activities: pre-event outreach, meeting booking, and follow-ups
Analyze performance metrics (reply rates, conversion, pipeline quality) and continuously optimize outreach
Test new channels, hypotheses, ICP segments, and messaging approaches
 

Requirements

2+ years of experience in Lead Generation / SDR / BDR roles
Strong hands-on experience with outbound channels (LinkedIn, cold email)
Proven track record of building and scaling outbound pipelines
Experience with conference-driven lead generation (outreach, qualification, booking)
Ability to research ICPs and build high-quality, targeted lead lists
Clear understanding of quality vs. volume in outreach strategies
Strong written communication skills in English (B2+)
Experience with tools such as Apollo, HubSpot, LinkedIn Sales Navigator, Heyreach
Analytical mindset with the ability to optimize performance based on data
 

Nice to Have

Experience in iGaming / betting industry
Familiarity with ABM strategies or multi-touch campaigns
 

Interview Process

Recruiting Interview (45 min)
Test Task
Technical Interview (60 min)
Final Interview with CMO & CEO (30 min)
 

What We Offer

Direct impact on pipeline and revenue
Freedom to experiment and implement your ideas
No corporate bureaucracy
Remote / flexible work format
Competitive salary
$600 annual learning and development budget
Professional English courses
Medical insurance
 

What’s Next

If this sounds like your kind of challenge - we’d love to hear from you.

Send us your CV along with anything that helps us better understand how you think and work.
We review applications within five working days and will get back to you if there’s a match.

We’re not looking for someone who just "finished a course." We’re looking for a Solo Player - a data-driven specialist who has managed campaigns end-to-end and knows how to scale based on cold, hard numbers.

The catch? We don’t have a massive buying department. You’ll be the sole owner of our traffic strategy and the ultimate decision-maker. No endless meetings, no "approval for the sake of approval." You run the show.

  What’s the mission?

• Full-Cycle Management: Launch and manage ads across Meta, TikTok, and beyond.
• Rapid Testing: Burn through creative/offer/landing page hypotheses faster than anyone else.
• Scale or Kill: Aggressively scale winning combos and cut losing campaigns without hesitation.
• System Hacks: Navigate bans, policy flags, and payment hurdles like a pro.

• Creative Synergy: Work closely with SMM to brainstorm high-converting hooks and concepts.

   

  It’s all about the numbers

We don’t care about "gut feelings." You need to speak the language of metrics to tell us exactly why a campaign is performing the way it is.

Your toolkit: CPC, CPM, CTR, CPA, ROI/ROAS, CR, and a solid grasp of LTV. You should be able to spot the bottleneck instantly: is it the creative, the traffic source, the lander, or the checkout?

🚫 This is NOT for you if:

• You’re used to working "by the book" and waiting for instructions.
• You can’t interpret metrics or turn data into an action plan.
• You’ve only worked as an assistant or handled "just one part of the process."

• Your English is "London is the capital of Great Britain" level. You need to be fluent enough to navigate global platforms, research trends, and communicate effectively.

   

✅ You’re our match if:

• You’ve independently managed and scaled high-budget campaigns.
• High-risk and Fintech are your natural habitat.
• You’re a self-starter who takes full responsibility for the budget and the outcome.
• English is your tool: You can easily read documentation, follow global ad trends, and communicate with the team.

 Why join us?

• Total Autonomy: You are your own Team Lead. We trust your expertise.
• Resource Access: Real budgets for testing and zero friction for launching new hypotheses.
• Direct Impact: No corporate layers. You work directly with the core team.
• Growth: Your income and role scale directly with your results.

📩 How to apply?

Skip the generic cover letter. Tell us:

1. Which traffic sources are you a beast at?
2. What have you launched and managed personally?
3. The Proof (Case Study): Goal → What you tested → The Stats (CPC / CPA / ROI) → Your conclusions.

Applications without data will be ignored. Let’s see what you’ve got!

About the Company

We are building AI systems that combine multilayered, scalable knowledge graphs with advanced reasoning agents to analyze and understand highly complex knowledge domains with scholarly precision.

The Role

We are seeking a Senior Backend Engineer with 7+ years of experience to design and scale the backend infrastructure powering our AI platform.

Key Responsibilities

• Architect and implement scalable backend services and multi-tenant SaaS systems
• Design and operate high-throughput data pipelines (batch and streaming)
• Build APIs and services integrating LLM inference, retrieval systems, and knowledge graphs
• Productionize research-grade AI systems into reliable distributed systems

Required Qualifications

• 7+ years of backend engineering experience
• Strong experience with data pipelines and SaaS architectures
• Strong proficiency in Python
• Deep understanding of distributed systems and cloud-native environments
• Experience in architecture, development and deployment of Kubernetes based systems
• Fluent English

Preferred Qualifications

• Go and/or Scala experience
• Hands-on experience with LLM systems (RAG, model serving, evaluation)
• Experience with knowledge graphs, vector databases, or hybrid retrieval architectures
• MS in Computer Science

What We Offer

Technical Innovation: Lead novel neuro-symbolic architectures with cutting-edge research access

Work Environment: Flexible arrangements, international travel opportunities

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
 

We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

RESPONSIBILITIES

• VIP segment management: low / mid / high rollers
• Building and developing the VIP program - tiers, bonuses, privileges
• Managing and developing a team of VIP managers
• Personalized approach to high-value players: offers, communications, terms
• Tracking key metrics: GGR, ARPU, LTV, retention, churn
• Developing and implementing retention and reactivation strategies for VIP players
• Driving upgrades between VIP tiers (player upgrading)
• Cross-functional collaboration: CRM, product, analytics, payments
• Quality control of communications with VIP players
• Analyzing VIP program performance and implementing improvements

REQUIREMENTS
Experience & Expertise

• 3+ years of experience in iGaming / betting / casino
• Hands-on experience working with VIP / high-value segments
• Team management experience (VIP managers / account managers)
• Proven track record of building or scaling VIP programs
• Understanding of bonus economics and its impact on revenue
• Experience with CRM tools and player segmentation

Skills & Knowledge

• Strong understanding of metrics: GGR, ARPU, LTV, retention, churn
• Analytical mindset - ability to work with data and make data-driven decisions
• English - B2 or higher (required)
• Proficiency in: Slack, Jira, Confluence, basic CRM systems
• Strong communication skills — both written and verbal

We don’t wait for momentum – we build it. As an e-commerce company we move fast, test boldly, and turn ideas into real results. And the real engine behind all that? Our people.

With 200+ ambitious teammates who own their work, learn fast, and lift each other up, this is a place where you’re trusted to think big and move with intent.

We’re looking for someone to lead and manage an engineering team, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives.

In this role, you'll be working on a platform and it's customization used across 200+ websites.

WHAT WE USE:

BE: Laravel; WordPress; MySQL; Redis

FE: Twig, React

WHAT YOU WILL DO:

• Be in charge of design&development of eCommerce platform and it's customization, including: technical decision making, reviewing code, ensuring best development practices. You'll also be leading and supporting other engineers as direct manager.
• Implement and maintain effective technical and operational processes;
• Align engineering goals with roadmaps and strategic objectives and ensure successful delivery within scope, time and budget;
• Manage and develop a team of engineers, overseeing engineering projects, and ensuring quality and efficiency in engineering processes;
• Have a hands-on role in mentoring engineers and helping them work through learning plans, technical and overall growth;
• Supervise cross-functional collaboration with product managers, content admins and quality assurance teams to ensure smooth delivery of technical solutions;
• Establish a clear vision and direction for the team and report on team performance and metrics.;
• Improve our tech stack, tools, and processes.

WHAT WE EXPECT:

• 5+ years experience in senior engineering role and proven track record in team leadership;
• Deep understanding of the tech stack, architecture, and coding best practices;
• High skills and expertise of PHP/MySQL, eCommerce CMS platforms, API integrations, PHP MVC frameworks, Laravel;
• Good understanding of CI/CD concepts and tools and ability to get the hang of new technologies and APIs very quickly;
• Strong communication skills to align expectations and translate business goals into technical solutions on eligible time and high quality;
• Proven experience in technical leadership, processes, and supportive team culture;
• Interest in and knowledge of new trends and technologies within the e-commerce field.

WE OFFER:

• Salary range: from 6000 EUR (Gross) according to qualifications;
• Work model: Fully remote
• Team environment: Opportunity to work in a collaborative, dynamic, and experienced team
• Working hours: 40 hours per week, stable and clearly defined:
  8:00–17:00 EET (or) 9:00–18:00 EET

We are looking for an experienced and results-driven Business Development Manager to join our global Sales team. In this role, you’ll identify and secure high-value partnerships, manage large-scale deals, and drive PayDo’s growth across international markets. The ideal candidate has a strong background in fintech or high-risk industries, proven negotiation experience, and a passion for building strategic business relationships in a fast-paced environment.

Requirements:

• 3–5+ years of experience in business development or sales within fintech, payments, or other regulated B2B/B2C environments
• Proven track record of managing and closing large-scale, high-value deals
• Strong negotiation, communication, and relationship management skills
• Experience working with CRM systems
• Analytical and strategic mindset with a focus on results
• Proactive, motivated, and able to work autonomously in a fast-changing environment
• Advanced level of English
• Ability to travel 

Nice to have:

• Experience building strategic partnerships with financial institutions, startups, or enterprises
• Deep understanding of fintech trends and technologies (payments, blockchain, AI, etc.)
• Familiarity with KYB/KYC processes in financial institutions
• Degree in Business, Finance, or Economics (MBA is a plus)

Responsibilities:

• Identify and develop new strategic partnerships and business opportunities aligned with PayDo’s growth goals
• Manage the full sales cycle — from prospecting and outreach to negotiation, contracting, and long-term relationship management
• Drive expansion into new markets and industries through partnerships and enterprise-level deal
• Collaborate cross-functionally with Legal, Product, Compliance, and Marketing teams to ensure seamless deal execution
• Monitor market trends and competitors to identify new growth areas
• Report regularly on partnership performance, sales pipeline, and revenue impact
• Ensure all deals comply with company policies and regulatory requirements

We work in a result-driven culture. You will fit in if you:

• Take ownership and deliver measurable results
• Act proactively — not waiting to be told
• Thrive in a high-energy, growth-focused environment
• Think strategically and solve problems fast
• Self-motivation, adaptability, and ownership of results.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses and certifications
• Regular Performance Reviews Based on KPIs – for your professional advancement
• Transparent career path – opportunity to reach Lead roles within 1 year, Head roles in 2 years, and C-level in 4 years based on performance
• Innovation Financial Rewards – share your ideas via PayDo Ideas Hub and earn extra bonuses
• Public Holidays – aligned with your country’s calendar
• Flexible payout options – via PE accounts or popular e-wallets

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape  the future of payments with PayDo!

REQUIREMENTS

Great communication and interpersonal skills

B1 or higher level of English, both oral and written

Understanding of IT Sales

Understanding of business English communication

Active user of LinkedIn

Analytical skills and the ability to recognize the clients demands

Ability to organize and prioritize own work, be flexible and meet deadlines

Be a team player

WILL BE A PLUS

Work experience with any CRM and other Sales/Marketing process automation tools

Work experience researching different social networks, groups, forums and other sources to identify points of interests of our target audience

Understanding of Sales or Marketing pipelines

RESPONSIBILITIES

Help plan and perform email and social media outreach campaigns

Analyse the clients’ needs, clarify the requirements, schedule meetings

Work within our CRM to run a data-driven sales engine. We’ll tell you how ;)

Take part in the continuous improvement of sales processes

What we offer:

Guidance. We want you to grow and we can help you. If you’re not sure where to start – here is the best place

Scaling up salary based on your skills and experience

A real opportunity to grow as a specialist (we employ consultants and offer trainings)

6 paid sick leave days

26 paid vacation days

Corporate activities.

We are looking for a strategic Media Buyer to scale Tier-1 campaigns for high-LTV mainstream dating products. This isn't just about traffic volume; it’s about deep funnel optimization and long-term user value (ROAS-based approach).

What You Will Do:

• Performance-Driven Scaling: Execute and scale full-funnel TikTok campaigns with a primary focus on ROAS, LTV, and Value-based optimization.
• Data Analysis: Use advanced tracking (Events API, offline conversions) to optimize campaigns based on back-end revenue, not just front-end clicks.
• Strategic Testing: Design and run A/B tests for landing pages, funnels (quizzes/surveys), and creative hooks tailored to the US 45+ male demographic.
• Creative Direction: Collaborate on creative strategies that resonate with a mature audience, moving away from aggressive "adult" baits to emotional and high-intent engagement.

Requirements:

• 2+ years of expertise in TikTok Ads Manager (specific experience with US/Tier-1 markets).
• Mainstream Experience: Proven track record in Mainstream Dating, E-commerce, or Subscription-based apps (we value quality and compliance).
• Advanced Tracking Knowledge: Deep understanding of TikTok Pixel, Signal health, and Attribution models.
• Mindset: You think in terms of CAC vs. LTV and know how to stabilize performance at scale.
• English: B2+ (fluent professional communication).

The Offer:

• Base Salary: $2,500 – $3,000+ (commensurate with expertise and past budgets handled).
• Performance Bonuses: Uncapped upside based on net profit/ROAS.
• High Budgets: Direct access to significant ad spend and premium support.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Inception-1 is a product company that creates AI-driven B2C products designed to help people feel more connected and less alone. Our mission is to build meaningful digital experiences that blend technology with empathy — and to prove that technology can be both human and transformative.

We’re looking for a AI/ML Product Engineer who will be responsible for delivery of AI-driven features of our product (which are the core) 
We want you to be responsible for solving complex user’s problems – delivering ready-to-use features and final value to user
This is hands-on role which requires mix of business acumen, team management and sufficient technical expertise in implementing visual and conversational AI models
Ideal candidate would have either experience of own AI-first project development (no, chat-bot is not there…) or managing the team of ML engineers with clear business impact. 
Both cases imply experience with agentic coding and AI tools/ agent integration - eg. you built pipeline with comfy for your companion/ developed support agents’ chain on n8n/ built context prompting architecture for your assistant/ etc. 

Responsibilities:

• Own the end-to-end product lifecycle with a strong technical focus: discovery, specification, delivery, and iteration.
• Act as a bridge between business and engineering: translate product goals into clear technical requirements and vice versa.
• Define product requirements for AI-powered features (logic, constraints, data dependencies, edge cases).
• Work closely with engineers to shape system architecture, API contracts, data flows, and technical trade-offs.
• Design, run, and interpret A/B tests, including experiments impacting AI behavior, personalization, and monetization.
• Prioritize roadmap, features, and technical debt based on business impact, system limitations, and user value.
   

Requirements:

• 2+ years of experience as a Product Manager in multi-purpose AI-first products (eg. not only conversational module, but also voice/ image generation/ video/ OCR/ etc.).

OR

• Founder of AI-first startup with seed round closed.
• Strong technical background (engineering, computer science, or equivalent hands-on experience).
• Rapid prototyping or scripting skills to validate ideas quickly.
• Hands-on experience in implementation of AI features, at least – API services, self-developed multi-purpose agents, etc.
• Ability to reason about trade-offs between speed, quality, scalability, and technical complexity.
• Excellent ability to align technical and non-technical stakeholders.
   

Nice to Have:

• Experience with AIAI companionship, social discovery, chat, or personalization system.
• Ability to read code and participate in technical discussions (even without being the primary implementer).
• Experience with prompt-based systems, model evaluation, AI quality metrics.
   

What We Offer:

• Real ownership — full responsibility for a core AI product used by millions worldwide.
• Technical impact — shape how AI systems are designed, shipped, and scaled in production.
• Entrepreneurial ecosystem — part of Genesis, with access to resources, funding, and the option to launch your own startup.

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00
 

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.

We are looking for you, an aspiring 3D Motion Designer, to join our industry-leading marketing team.You will be responsible for creating eye-catching 2D and 3D animations across all digital and social platforms.

As part of a great team, you will receive everything you can dream of: from super friendly and creative co-workers and a strong focus on your development to projects that will inspire the whole gaming industry.
 

Responsibilities:

• Create and animate 2D and 3D videos with a focus on After Effects and Cinema 4D
• Conceptualize, present and execute your ideas from start to end: Lead your own creation from sketch to final high-quality product
• Collaborate with designers, editors and motion artists in creating 3D content: from Full CG videos and motion graphics to VFX in live-action videos
• Explore and implement current trends and tools in 3D design, animation and production pipeline
• Attend dailies and participate in creative brainstorming
• Present your own creative ideas in a dynamic environment and find solutions within tight schedules
   

Requirements: 

• Experience in After Effects and Cinema 4D (5+ years)
• Wide 3D skillset: modeling, lighting, rigging, animation, shading, and rendering (Redshift)
• Experience in 2D animation and motion graphics in Adobe After Effects
   

Advantages:

• Experience integrating 3D in After Effects
• Experience with Cinema 4D's Plug-ins like X-Particles and realflow
• Experience using popular game engines such as Unity or Unreal Engine
• Experience in using various generative AI tools
   

*** PLEASE ATTACH A LINK TO AN ONLINE PORTFOLIO/SHOWREEL
 

Benefits:

Why join Moon Active? 

• Be part of a leading global mobile gaming company with a unique product enjoyed by millions
• Thrive in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with talented colleagues across teams
• Take advantage of tremendous opportunities for professional growth and career advancement within a rapidly expanding company
• Influence and help build personalized product experiences that impact millions of users worldwide
   

We offer:

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• CrossFit & running classes at the office and MultiSport card
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking