Jobs at Djinni

About RiskSeal

RiskSeal is a B2B startup serving fintech clients globally. Our API-first credit risk management platform enables digital banks and consumer lenders to simplify onboarding through data-driven insights.

We are growing rapidly and value collaboration with passionate, creative professionals. Join us to innovate, contribute your expertise, and grow alongside our team.

Headquarters: Dallas, Texas, USA

European Office: Warsaw, Poland

Learn more: https://riskseal.io/ 

Job Description

We are looking for a motivated Credit Risk Analyst to join our team in a fully remote role. The ideal candidate has experience in credit risk modelling, strong Python and SQL skills, as well as hands-on experience with scoring models. You will build and optimize advanced credit risk and anti-fraud models by leveraging machine learning, anomaly detection, and alternative data alongside traditional scoring. Working with client data, you will translate complex algorithmic outputs into clear, actionable insights for clients, partners, and internal teams.

What we're looking for:

• 2+ years of experience in credit risk modelling.
• Solid knowledge of classical methods (logistic regression, decision trees, scorecards) and ML (boosting, random forests, neural networks).
• Strong Python and SQL skills.
• Background in a bank, fintech, or data vendor environment.
• Experience with PD modelling, scoring, and portfolio performance metrics.
• Comfortable working end-to-end: from raw data to a validated, production-ready output.
• Able to present findings clearly to non-technical audiences, including clients and business partners.
• Upper-Intermediate English level or higher.

What you'll be doing:

• Build, test, validate, and implement predictive credit risk, scoring, and anti-fraud models.
• Analyze complex client data and alternative data streams to uncover hidden insights and deliver data-driven recommendations that guide strategic decisions.
• Continuously monitor and audit model performance (tracking drift, Gini, and PSI) to ensure long-term stability and accuracy.
• Design and experiment with new data attributes, leveraging digital footprint and transactional data to improve model predictability.
• Present analytical findings, model performance reports, and innovative ideas directly to clients, partners, and internal teams.
• Conceptualize new analytical products, scorecards, and advanced data solutions to expand RiskSeal's product offering.
• Partner closely with business, product, and tech teams to deploy models and seamlessly turn data insights into scalable, real-world value.

Nice to Have

• Experience working with alternative data sources.
• Knowledge of model governance and validation frameworks.
• Experience presenting analytical solutions directly to clients.
• Exposure to fintech products, digital lending, or embedded finance.

What We Offer

● A fully remote, full-time role in a growing product fintech company
● A fast-paced environment with minimal bureaucracy and quick decision-making
● The opportunity to work on credit risk models, scoring solutions, and real client data
● Direct collaboration with business, product, and tech teams
● The chance to contribute to analytical products that create real value for clients
● Competitive compensation and opportunities for professional growth

About the Company
We are an ambitious global player setting new standards for how businesses work with digital assets. Our non-custodial crypto solution helps PSPs, IT companies, and financial businesses worldwide build their own digital asset infrastructure. The product is entering a new stage: the platform is actively evolving, and an open-source version is in development.

About the Role
We are looking for a Business Development Manager for our partner. You will drive international growth by opening new markets, building strategic partnerships, and closing high-value B2B deals. We need a proactive BDM who can open doors at the C-level and turn opportunities into long-term revenue.

Key Responsibilities

• Identify new markets, client segments, and business opportunities globally.
• Build strategic, channel, and referral partnerships with PSPs, payment providers, exchanges, fintech companies, and IT integrators.
• Research target accounts and engage C-level decision-makers.
• Lead high-value deals end to end, from discovery and proposals to negotiations and closing.
• Structure partnership models (revenue-share, licensing, referral, white-label).
• Represent the company at industry conferences and events.
• Share market insights with Product and Management to shape the go-to-market strategy.
• Keep the CRM and pipeline up to date and report on results.

Requirements

• Experience in Web3, Crypto, Blockchain, FinTech, Payments, Digital Assets, or related sectors.
• 3+ years in Business Development or B2B sales of tech or infrastructure products.
• A proven track record of building partnerships and closing high-value deals.
• Strong negotiation and presentation skills and confidence working with C-level executives.
• Strategic thinking, independence, and ownership.
• English sufficient for professional negotiations.

Nice to Have

• Experience with crypto infrastructure products (wallets, payment gateways, on/off-ramp).
• An established network in PSP, payments, fintech, or crypto.
• Regular participation in industry conferences.

What We Offer

• Direct impact on business growth and partnership strategy.
• An international product in the fast-growing digital assets industry.
• A dynamic environment with strong opportunities for professional growth.

About the role
We're a crypto casino / iGaming product looking for an SMM specialist to own our Twitter (X) and grow our audience.

Responsibilities

• Full management of our Twitter (X) account: content plan, posts, threads, replies, engagement
• Writing posts that attract new and target audiences
• Tracking trends in crypto and gambling Twitter and reacting quickly to news
• Community work: replies, reposts, collabs, activities (giveaways, contests, etc.)
• Analyzing metrics (reach, engagement, follower growth) and adjusting strategy
• Helping with influencer partnerships (based on interest and experience)

Requirements

• Experience running a Twitter (X) account for a product or brand, with growth cases to show
• Ability to write engaging posts in English and a solid feel for the Twitter format
• Understanding of the crypto market and its audience
• Self-driven, able to keep a consistent posting schedule

Nice to have

• Experience with crypto casinos, iGaming, or crypto projects
• Knowledge of the Twitter influencer landscape: who's who, how to approach them, typical rates
• Experience with analytics and scheduling tools

We are looking for a Casino Manager with hands-on experience in online casino operations who will take ownership of the day-to-day casino product: game content, lobby management, bonuses, providers, performance analysis, and player-related cases.

We need someone who understands how an online casino works from the inside — comfortable working with Casino Admin Panels, configuring bonuses, analyzing game performance, and investigating game and bonus-related issues.

What You Will Do

Casino Content & Lobby Management

• Manage the game lobby, categories, filters, and game collections.
• Manage game positioning across Featured, Recommended, New Games, and other sections.
• Create seasonal and promotional game collections.
• Monitor game performance and optimize visibility and positioning.
• Control game availability and GEO restrictions.
• Coordinate new game releases, replacements, and removals.

Game Providers Management

• Communicate with game providers and aggregators on operational and promotional topics.
• Coordinate the integration and launch of new providers and games.
• Coordinate new releases, promotional activities, and special conditions.
• Handle operational and technical game-related issues.
• Work with game sessions, rounds, bet/win discrepancies, and other game incidents.
• Monitor the performance of individual games and providers.

Casino Performance & Analytics

• Monitor key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Analyze game and provider performance.
• Identify top-performing and underperforming casino content.
• Analyze player behavior and gaming preferences.
• Prepare regular reports and recommendations based on performance data.

Casino Promotions & Bonuses

• Plan and launch casino promotions.
• Create and configure bonuses in the Casino Admin Panel.
• Control bonus mechanics, activation conditions, and eligibility criteria.
• Ensure bonuses are available to the correct player segments.
• Monitor automated bonuses and verify correct bonus crediting and wagering.
• Work closely with CRM/Retention teams on casino-related campaigns.
• Analyze bonus and promotional campaign performance.

Retention & VIP

• Collaborate with CRM/Retention teams on casino-related campaigns.
• Define and manage casino player segments.
• Prepare relevant offers for VIP and high-value players.
• Use player and gaming data to support retention and reactivation campaigns.

Player Cases & Troubleshooting

• Handle game and bonus-related cases escalated by the Support team.
• Investigate game sessions, rounds, bets, wins, and bonus history in the Admin Panel.
• Resolve cases involving stuck games, missing bets/wins, incorrect bonus crediting, or wagering issues.
• Request additional information from providers and aggregators when required.
• Make decisions on cases and provide Support with the final resolution.
• Identify recurring issues and coordinate their resolution with relevant teams.

Player Feedback & Compliance

• Monitor player feedback across review and affiliate platforms.
• Identify recurring complaints, product issues, and negative trends.
• Coordinate with Support/Operations on relevant player cases.
• Escalate critical issues to responsible teams.
• Use player feedback to identify opportunities to improve casino content and product experience.
• Control GEO and game restrictions.
• Ensure casino operations comply with Responsible Gambling requirements together with relevant teams.

What We Expect

• 1+ year of experience in iGaming / online casino.
• Hands-on experience working with a Casino Admin Panel.
• Mandatory experience configuring and managing casino bonuses.
• Understanding of key Casino KPIs: GGR, NGR, turnover, bets, active players, deposits.
• Understanding of game lobby management, casino content, player segmentation, and promotional mechanics.
• Ability to analyze performance data and make data-driven decisions.

Will be a plus:

• Experience working directly with game providers and aggregators.
• Experience investigating game sessions, rounds, bets, wins, and bonus history.
• Experience resolving complex game and bonus-related cases.
• Experience working with VIP / high-value players.
• Experience collaborating with CRM/Retention teams.

Are you the person who gets called when deposits start failing - and actually knows why? We're looking for a payments specialist to own the performance, integrations and provider relationships behind every deposit and withdrawal across our B2C brand portfolio and B2B platform. This isn't a purely commercial relationship-management role. You'll be hands-on with routing configuration, decline-code diagnosis, PSP integrations, and fraud-pattern collaboration - with real accountability for hitting 75%+ acceptance on first deposits and 85%+ on repeat deposits.

What you'll do

• Monitor acceptance and conversion daily/hourly, diagnose deterioration by provider, route, BIN and decline code, and optimise routing, cascading and 3DS strategy.
• Own the payment incident log - coordinating PSPs, Engineering, Risk and Support through to root cause and resolution.
• Be the primary commercial and operational contact for our PSPs, acquirers, aggregators and banking partners, running regular business reviews.
• Partner with Risk, Fraud and BI to spot suspicious deposit/withdrawal patterns and feed payment intelligence into detection models.
• Support our B2B platform with reusable integration standards, connector documentation and client onboarding.
• Test and validate new and existing payment methods and PSP integrations across Tier 1 brands, reporting results and flagging issues
• Design and implement test strategies and automation frameworks specifically for payment/PSP flows
• Build and maintain test scripts, test suites, and libraries covering functional and non-functional payment integration testing
• Analyze transaction data and payment flow quality to proactively identify issues and drive improvements
• Maintain and improve CI/CD pipelines related to payment integration testing
• Maintain fully integrated test automation covering the infrastructure layer of payment-related client applications
• Collaborate closely with Payments, Product, Compliance, and Engineering teams to validate new PSP partnerships and payment method launches
• Identify new tools and approaches to improve automation coverage for payment testing
• Ensure all payment integrations meet regulatory, security, and Tier 1 brand compliance standards before go-live

What we're looking for

• 3+ years in online payments, with real operational ownership - not just account management.
• 2+ years in iGaming, betting, fintech-for-gambling, or another regulated high-risk online sector.
• 3+ years of QA/testing experience, including hands-on work testing payment systems or PSP integrations
• Hands-on experience configuring payment gateways or orchestration platforms (e.g. PaymentIQ, Praxis, Corefy, BridgerPay or similar).
• Comfortable reading transaction-level data - APIs, webhooks, decline codes, 3DS flows - and turning it into a fix.
• Working knowledge of fraud, chargebacks, KYC/AML dependencies and PCI-relevant payment-risk controls.
• Strong Excel/BI skills; SQL or hands-on data analysis is a strong plus.
• Willing to participate in a structured on-call rota for critical payment incidents.
• Strong analytical skills - able to trace transaction flows, identify discrepancies, and troubleshoot integration issues end-to-end
• Solid QA methodologies knowledge (test planning, test case design, defect lifecycle)
• Java core knowledge
• Tools and technologies: Maven/Gradle, TestNG, REST Assured, Git, SQL (PostgreSQL)
• CI/CD basic understanding
• Experience working in a microservices architecture

Nice to have

• Experience spanning both B2C and B2B payment delivery.
• Tier-1 market depth.
• Direct (non-aggregator) integration experience.
• Exposure to fraud-model feature design alongside a data science team.

What we offer

• Competitive salary;
• Remote work in a flexible environment;
• 20 working days of paid vacation and education projects;
• Great product with our software solution;
• Opportunity for growth at professional levels, attending top industry events and conferences, and international workshops at our competence centers.

Important

This position entails a schedule that is not always the standard Monday-Friday 5-day workweek, shifts may fall on weekends or in the evening.

We’re launching a new product  and looking for a hands-on Marketing Manager who can take ownership of go-to-market and first traction.

Responsibilities:
 •  Market & competitor research
 •  Positioning and value proposition
 •  Building and testing acquisition funnels
 •  Running paid traffic (Meta / Google)
 •  Landing pages optimization
 •  Analytics (CAC, CPL, conversions)
 •  Working with early sales
 •  Developing partner channels

Requirements:
 •  Experience launching products or new directions
 •  Strong understanding of funnels and unit economics
 •  Data-driven mindset
 •  Ownership and proactiveness

Nice to have:
 •  Startup experience
 •  CRM
 •  Partner / affiliate marketing

What you get:
 •  Real ownership
 •  Fast decisions
 •  Direct impact on revenue

We’re not looking for someone to “just send campaigns.” We’re looking for a Retention Manager who truly understands how an online casino works from the inside — from bonus mechanics to player psychology and bottom-line impact.

If you speak the language of numbers, know how to move KPIs, and have real experience managing player lifecycles in Tier 1–2 markets — let’s talk.

Your responsibilities will include:
 

• Plan, launch, and optimize personalized retention campaigns across the full player lifecycle: welcome, reactivation, churn-prevention, VIP retention;
• Build smart player segmentation models based on behavior (FTD patterns, frequency, average bet, risk levels, etc.);
• Partner with analysts to dive into key metrics: LTV, ARPU, FTD-to-deposit ratio, retention rates, churn, GGR;
• Develop and refine bonus strategy — including FS, cashback, deposit/non-deposit promos, VIP levels — in line with geo/license limits;
• Run multichannel campaigns (email, push, in-app, more) with A/B testing and content variants;
• Work closely with VIP, Product, and Support teams to hit retention and PnL goals;
• Monitor the effectiveness of promo tools (jackpots, quests, tournaments), and push new mechanics with the Product team;
• Adapt retention strategy for Tier 1 and Tier 2 markets based on actual performance, not assumptions.

What we expect from you:

• 3+ years in retention or CRM inside an online casino team;
• Deep understanding of casino business model, bonus mechanics, and key verticals (slots, live, crash, tables);
• Data-savvy: confident in Excel/Google Sheets, Looker, Power BI, Tableau, or similar tools;
• You can forecast based on behavioral data and past campaign performance;
• Hands-on experience with ESP/CRM platforms like Optimove, Smartico, Braze, Salesforce, Customer.io, etc;
• Strong track record with reactivation flows and tiered retention strategies.

What We Offer:

• Work from anywhere: full remote flexibility or the option to work from our office;
• Flexible working hours so you can stay productive while maintaining work-life balance;
• Growth opportunities: as we scale, you’ll have space to develop your career and grow into a strategic leadership role;

If this sounds like you — we’d love to see your CV!
We value initiative, support bold ideas, and believe in working as a team.

We are looking for a QA Engineer to join our team and work on complex e-commerce web projects as well as our own product.

Responsibilities

• Perform manual testing of web applications;
• Analyze business requirements and business processes;
• Create and maintain test cases and checklists;
• Identify, document, and track defects;
• Perform functional, regression, usability, and basic performance testing;
• Collaborate closely with developers and other team members to ensure product quality;
• Participate in improving testing processes and product quality.
   

Requirements

• Previous experience in a QA / Software Testing role;
• Good understanding of software testing principles and methodologies;
• Experience with web application testing;
• Ability to analyze requirements and business processes;
• Strong analytical thinking and attention to detail;
• Responsibility and a proactive approach to work;
• Ability to work effectively both independently and as part of a team;
• Higher education.
   

We offer

• Official employment;
• Compensation linked to EUR;
• Employee reservation / military exemption (booking);
• Interesting and challenging e-commerce projects;
• Opportunity to work on our own product;
• Professional development and training opportunities;
• Social benefits package;
• Monday–Friday, 9:00–18:00, with some flexibility.
  Students are not considered for this position.

We are looking for a System Analyst to join our engineering team and help design, specify, and evolve distributed systems and integrations.

You will work closely with Product Managers, Solution Architects, Backend Engineers, QA, DevOps, and external integration partners. The role combines business process analysis with hands-on system design: APIs, data models, integrations, events, workflows, and technical specifications.

Responsibilities

• Analyze business requirements and transform them into clear system requirements and technical specifications.
• Design interactions between microservices, external systems, and third-party providers.
• Define REST API contracts, request/response models, validation rules, error handling, and API behaviour.
• Design asynchronous integrations using Kafka and event-driven patterns.
• Create sequence diagrams, activity diagrams, state diagrams, data-flow diagrams, and other technical documentation.
• Define data models and database-level requirements, primarily for PostgreSQL.
• Describe business and system workflows, including alternative flows, error scenarios, retries, and edge cases.
• Participate in solution design together with Solution Architects and engineering teams.
• Maintain and improve OpenAPI specifications and integration documentation.
• Analyze existing systems and identify dependencies, limitations, and required changes.
• Support development and QA teams during implementation and testing.
• Participate in backlog refinement, technical discussions, and estimation.
• Work with external providers and analyze their APIs, specifications, and integration requirements.
• Ensure consistency between business requirements, architecture, API contracts, and implemented behaviour.

We’re looking for a Senior Product Designer to join the Product Design team of one of Europe’s leading online pharmacies.

You’ll work as an embedded designer, taking ownership of end-to-end product experiences across web and mobile — from understanding the problem and exploring solutions to delivering and refining the final product.

This is a product-focused role for someone who is comfortable working with complex systems, multiple user needs, and highly regulated environments. You’ll work closely with Product Owners and engineers and contribute to decisions beyond the UI — including user experience, product logic, and priorities.

What you’ll do

• Lead design for high-impact customer journeys such as onboarding, checkout, e-prescriptions, and repeat orders
• Design end-to-end experiences across web and mobile, from discovery to shipped solution
• Work closely with Product Owners and engineers to shape scope, priorities, and solutions
• Use qualitative research and product data to inform and validate design decisions
• Work with complex user flows, information architecture, and multiple types of users
• Contribute to and evolve the product’s design system, with accessibility built in
• Present and defend your design decisions to product, engineering, and business stakeholders
• Raise the quality of design work through critiques, clear documentation, and knowledge sharing

What you bring

• 5+ years of experience in Product Design, with shipped work on complex B2C web and mobile products
• Strong understanding of UX, UI, user flows, information architecture, and product thinking
• Experience designing complex digital products rather than primarily websites or marketing pages
• A portfolio demonstrating your design process, problem-solving approach, and impact — not just polished final screens
• Experience working with design systems and strong hands-on Figma skills
• Good understanding of accessibility standards (WCAG)
• Ability to work with qualitative research and product data to support design decisions
• Strong communication skills and the ability to clearly explain and defend your decisions
• Confident English communication skills
• Healthcare experience is a strong plus, especially in e-pharmacy, healthcare products, e-commerce, or other regulated environments
• German is a plus

Why this project

• Work on a large-scale healthcare product used by millions of people
• Solve complex product and customer experience challenges across the entire user journey
• Work closely with an experienced product, design, and engineering team
• Have a real impact on the product beyond individual screens and features
• Build strong, meaningful case studies for your portfolio

✨ Financial Manager (Gambling) ✨

We are considering candidates ONLY with 2+ years of experience in the Gambling industry!
 

Improve Team has been setting i-Gaming trends for over 5 years. We build powerful brands, forge strategic partnerships, and actively shape the industry’s future. We’re looking for a seasoned Financial Manager to join our ranks and take full ownership of financial flows within the dynamic gambling landscape.
 

📌 What we’re looking for:
🔅 Experience: 2+ years as a Financial Manager or Specialist.
🔅 Niche Expertise: At least 2 years in the Gambling sector (solid grasp of payment specifics, high-risk operations, and revenue structures).
🔅 Languages: Native-level fluency in Ukrainian, and Russian. This is critical for high-level communication and reporting.
🔅 Tech Stack: Expert-level Excel/Google Sheets and hands-on experience with banking & payment systems.
 

✅ Key Responsibilities:
🔅 Oversee and analyze P&L and Cash Flow.
🔅 Manage settlements with partners, affiliates, and providers.
🔅 Optimize payment solutions and monitor transaction health.
🔅 Prepare comprehensive financial reports for executive leadership.
 

💫 What we offer:
🔅 Competitive salary (commensurate with experience).
🔅 Fully remote work environment.
🔅 Professional growth within large-scale global projects.
🔅 Zero bureaucracy and a fast-paced decision-making culture.
 

We are looking for a QA Lead to own and evolve the quality assurance function across our fintech products and engineering teams.

You will be responsible not only for testing, but for building a scalable quality strategy: defining QA processes, improving automation, introducing quality gates, coordinating testing across services and platforms, and ensuring that releases are predictable, stable, and production-ready.

Our platform includes mobile applications, web applications, third-party integrations, payment flows, KYC/KYB, card processing, crypto operations, and other financial services.

Responsibilities

• Own the overall QA strategy, processes, standards, and best practices across the engineering organization.
• Lead and mentor QA engineers, define areas of responsibility, and help the team grow technically.
• Define and continuously improve the testing approach for backend, web, mobile, and integration-heavy systems.
• Establish clear quality gates for development, CI/CD, release, and production deployment.
• Build and maintain a balanced test strategy covering:
  • API and integration testing;
  • end-to-end testing;
  • regression testing;
  • mobile application testing;
  • web application testing;
  • performance and reliability testing;
  • security-related testing where applicable.
• Drive test automation and reduce dependency on repetitive manual regression testing.
• Review requirements and technical designs early in the development lifecycle to identify gaps, risks, and test scenarios before implementation starts.
• Work closely with developers, architects, product managers, business analysts, DevOps, and security teams.
• Coordinate testing of integrations with external providers, including payment, banking, KYC, AML, card-processing, and other third-party systems.
• Define release-readiness criteria and participate in Go/No-Go decisions.
• Establish defect management processes, severity/prioritization rules, RCA practices, and quality metrics.
• Track and improve key QA metrics such as escaped defects, regression stability, automation coverage, test execution time, and release quality.
• Ensure critical business flows are properly covered and protected against regressions.
• Participate in production incident analysis and convert incidents into additional tests, controls, or process improvements.
• Improve test environments, test data management, mocks/stubs, and service virtualization where necessary.
• Promote a quality-first engineering culture where responsibility for quality is shared across the entire development team.

We are looking for someone who sees QA as an engineering discipline rather than a final testing phase.

You should be comfortable challenging requirements, identifying architectural and operational risks, defining appropriate levels of test coverage, and deciding where automation provides the greatest value.

The goal is to build a QA function that enables teams to release faster while reducing production risk, rather than creating an additional approval bottleneck.

You will have significant influence over how quality engineering is implemented across the company and will work directly with engineering and product leadership.

Job Description

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• 1-4 years of commercial experience as an Automation QA Engineer.
• Hands-on experience with automation framework design and implementation.
• Proficient in Python, Pytest and Playwright for automated UI/API testing.
• Familiarity with test management tools (e.g., TestRail, Zephyr) and reporting tools (e.g., Allure, ReportPortal).
• Experience integrating automated tests into CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI).
• Solid understanding of SDLC, test methodologies, and QA processes.
• Experience with load and performance testing tools (e.g., JMeter, Gatling).
• Strong attention to detail, with excellent analytical and problem-solving skills.
• High level of proactiveness and the ability to drive tasks independently.
• Excellent written and verbal communication skills, including client-facing presentations

Preferred Skills:

• Basic familiarity with Apache JMeter for load and performance testing, supporting the evaluation of system behavior under stress.
• Foundational understanding of cloud platforms (e.g., AWS, Azure, GCP) and their services, particularly as they relate to hosting and scaling test environments.
• Basic knowledge of Kubernetes for orchestrating containerized applications, which can be beneficial for managing complex test infrastructure.
• Basic knowledge of AI agent tools such as Claude, and experience of using them for AQA work

Job Responsibilities

We are looking for a Junior-Mid Automation QA Engineer who will help design and implement automated tests adopting AI technology, working under senior guidance. This role requires a proactive and solution-oriented individual who can.independently propose ideas, contribute to automation initiatives, and clearly demonstrate the value of automation testing to both internal teams and our client.

You will play a critical role in shaping our QA processes and ensuring high product quality through smart, scalable automation solutions. Some of your duties will include but not limited to

• Develop and maintain high-quality automated test suites using Python and Playwright.
• Ensure robust test coverage through well-structured, reusable test cases.
• Integrate automated tests into the CI/CD pipeline to enable continuous testing.
• Contribute to performance and load testing initiatives using tools such as JMeter or Gatling.
• Analyze test results and generate comprehensive reports using test case management and reporting tools.
• Advocate for test automation best practices across development teams.
• Communicate effectively with internal and client stakeholders, clearly articulating automation approaches, benefits, and results.
• Reviewing, and improving the QA related documentation and work of other QA engineer
• Adopting AI tools to implement automated tests for existing client manual tests for existing services.
• Adopting AI tools to establish and maintain AI-driven Self-Healing CI/CD

Department/Project Description

Our client is a leading telecommunications and internet service provider based in Japan, offering a range of innovative solutions including network services, cloud computing and security solutions to businesses and individuals. By leveraging the technological expertise gained through providing Internet connectivity services, the company has expanded its business portfolio as a total solutions provider, offering outsourcing services that include cloud computing, Wide-Area Network (WAN) services, systems integration services, and more.

Moving all information online has necessitated expanding their cloud service capabilities to remain competitive with other leading market players in this field. A set of our projects will focus on extending these services' capabilities and functionalities, including the development of new modules and more, to meet this demand.

Quantum Systems  next-generation unmanned solutions across air, land, and sea. From advanced aerial drones to underwater and ground platforms, our systems combine cutting-edge hardware with AI-driven software for seamless control and real-time data insights. Trusted by defense, security, and public sector clients worldwide, we redefine mission versatility and performance.

Quantum-Systems is a strong supporter of Ukraine and has it’s local Ukrainian office since 2022.

As Platform Engineer, you will be responsible for developing, supporting, and continuously improving ML and Data Platform solutions across cloud and SaaS environments. Your primary focus will be on platform reliability, automation, infrastructure as code, and the ongoing enhancement of operational processes and engineering best practices.

This is a full-time office job. Candidates must be located in Kyiv.
 

What is your Day to Day Mission:

• Develop, maintain, and support ML & Data Platform solutions across cloud and on-premises SaaS/PaaS environments.
• Ensure the stability, availability, security, and resilience of production services and infrastructure.
• Design, implement, and operate observability platforms, including logging, monitoring, and alerting solutions (e.g. Grafana, Prometheus/VictoriaMetrics).
• Establish and support on-call and incident management processes using tools such as PagerDuty/OpsGenie.
• Drive vulnerability management initiatives, including CVE assessment and remediation across Docker images, VM images, and platform components, leveraging tools such as Trivy.
• Support and improve CI/CD practices, release processes, and staged environments using GitHub.
• Promote an automation-first culture by developing and maintaining infrastructure automation and operational tooling such as ansible, python/bash.
• Partner with engineering teams to implement platform engineering best practices and improve operational excellence. 

What you bring to the team:

• 7+ years of experience as a Platform Engineer, DevOps Engineer, or Infrastructure Engineer.
• Strong hands-on experience building and managing cloud infrastructure using Infrastructure as Code practices, particularly Terraform.
• Proven experience designing and operating cloud-agnostic and/or hybrid-cloud environments.
• Solid experience with Kubernetes, Helm, and containerized platforms.
• Strong understanding of production operations, observability, automation, and CI/CD best practices.
• Proficiency in scripting and automation using Python and Bash.
   

Nice to have:

• Experience with Azure Cloud and Azure Local Stack.
• Background in SecOps and security-focused engineering practices.
• Experience with HackerOne bug bounty program
• Experience with GitHub Actions and GitHub Workflows.

Why Quantum-Systems:

• We Stand with Ukraine!
• We believe in the power of combined efforts: straightforward tech expertise paired with a customer-centric focus.
• We are industry pioneers who are ambitious, bold, and visionary.
• We push limits, think outside the box, and strive for technological excellence to shape the future of aerial data.
• We promise to be your runway for individual and professional growth.
   

Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.

We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.

We are looking for a Support Engineer with hands-on AWS and Linux experience, strong troubleshooting skills, and the ability to monitor, support, and optimize customer environments in a 24/7 setting.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• Provide customer support in rotating 8-hour shifts to ensure 24/7 coverage
• Monitor and troubleshoot network, infrastructure, and application issues
• Analyze metrics, alerts, and incidents to fine-tune algorithms and thresholds
• Maintain and document monitoring solutions

• Contribute to infrastructure automation and internal Support tools development

  

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage

• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

   

What Success Looks Like in Year One

• You demonstrate a strong understanding of the AWS services and infrastructure components monitored across customer environments, including customer-specific dependencies, alerting logic, and operational context. You use this knowledge to perform efficient root cause analysis and reduce investigation time during incidents.
• You demonstrate confident hands-on experience with the core monitoring toolset, including Datadog, CloudWatch, Grafana, Zabbix, and PagerDuty. You can independently configure monitoring for a new customer from scratch, including alerting, dashboards, and escalation flows tailored to the customer’s infrastructure and operational requirements.
• You demonstrate strong Сustomer Obsession, critical thinking, and analytical skills by going beyond alert acknowledgment to analyse patterns across metrics, logs, and events. You apply logical reasoning to identify root causes, distinguish false positives from real issues, improve alerting quality based on your findings, and help translate this ownership mindset across the team.
• You take effective ownership of customer issues, coordinate confidently with internal and external stakeholders, including DevOps, FinOps, AWS Support, and AWS TAMs.
• You can confidently act as the main engineer on shift, support new team members during their ramp-up, and help your shift partner follow the team’s operational flow, communication standards, and escalation process.

• You have successfully achieved the AWS Certified Cloud Practitioner and AWS Certified Solutions Architect - Associate certifications, and continue developing your AWS expertise by preparing for additional certifications aligned with your professional growth path.

   

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching
• English classes

• Soft skills training

   

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.