Jobs at Djinni

We are looking for a Technical Support Specialist (L1/L2) to join our support team and provide customer-facing technical assistance for hardware, software, and connectivity-related issues.

In this role, you will handle first- and second-level support requests, troubleshoot Windows environments and basic network issues, assist with device (IoT/data logger) configuration, and escalate complex technical cases to higher-level engineering teams when needed.

You will work closely with Team Leaders, QA, Operations, and Engineering to ensure high-quality service delivery, accurate documentation, and continuous process improvement.

This role combines technical troubleshooting with customer communication and requires a structured, solution-oriented mindset.

Requirements:

✔️Experience in L1/L2 technical support or IT service desk roles
✔️Basic knowledge of Windows Server environments
✔️Basic MS SQL knowledge (user-level: queries, validation, data checks)
✔️Fundamental understanding of network technologies and protocols
✔️Experience configuring or supporting IoT devices or measurement data loggers (or strong willingness to learn)
✔️Confident in written and spoken English
✔️Independent, reliable, and detail-oriented working style
✔️Technical and solution-oriented mindset
✔️Strong interpersonal and communication skills

Responsibilities:

➖Provide L1/L2 technical support via email, chat, and calls
➖Troubleshoot Windows environment issues and basic network connectivity problems
➖Perform basic MS SQL checks and validate measurement or system data
➖Support configuration and deployment of IoT devices/data loggers following documented procedures
➖Collect logs, reproduce issues, and prepare structured escalations for L3 / Engineering teams
➖Maintain accurate ticket documentation in CRM/helpdesk systems
➖Follow internal workflows, SLAs, and quality standards
➖Contribute to knowledge base creation and continuous process improvements
➖Collaborate with Team Leaders, QA, Operations, and Engineering

Would be a plus:

✔️Experience with Zendesk and similar ticketing platforms
✔️Previous BPO / outsourcing experience
✔️Technical education or certifications
✔️Experience supporting SaaS or hardware-enabled products
✔️Familiarity with structured troubleshooting methodologies

Work conditions:

➖Remote work.
➖The probation period is two months.
➖2 non-fixed days off per week.
➖3 types of work shifts:
- M - 8:00-16:00
- D - 16:00-0:00
- N - 0:00-8:00
 

Supplax is an American company with a Ukrainian heart that has been actively growing in the market for over 5 years. We serve as a remote back office for craftsmen in the United States who specialize in repair services. Our team includes more than 100 specialists and fully handles all organizational and operational processes, except for the repair work itself. These include marketing, sales, management of technicians’ teams, quality control, collecting reviews, training technical staff, and more. We operate in 30+ major cities across the U.S. and have successfully completed over 30,000 repair projects.

You can learn more about the company by following this link: https://youtu.be/lwjSSnodHmg. There you will learn about our mission, values, advantages, and hear about working at Supplax directly from our employees.

Supplax is rapidly evolving and growing, so we are currently looking for an active Sales Manager. In this role, you will be responsible for working with a cold contact database: establishing the first contact with potential clients, identifying their needs, and generating interest for further cooperation.

What you will get by becoming part of Supplax:

• Full-time employment with a five-day working week.
• Remote work format.
• Working hours: 16:00 — 01:00 Kyiv time.
• Comprehensive training and immersion into the specifics of the role.
• Salary of $800 + up to $1000 in performance-based bonuses.
• Structured work with B2B clients, specifically designers and contractors.
• Regular English practice with a teacher.
• The opportunity to quickly develop cold-calling skills.
• Career growth to an Account Manager position based on strong performance.

Your role will include:

• Active work with cold calls (200+ calls per day).
• Initiating the first contact with potential clients and identifying their interest in cooperation.
• Passing interested leads to the Account Manager.

You are definitely our match if you:

• Have a high level of spoken English — not lower than C1 (or a confident B2+ with regular practice), as the position involves constant communication with native speakers.
• Feel comfortable with cold calling and are not afraid of active communication.
• Your comfort zone includes frequent conversations, initiative, and result-oriented work.
• Can work efficiently in a fast-paced environment.
• Learn quickly and are ready to continuously improve your cold-calling skills.

Interested? Apply now and see you at the interview! 🚀

100 Pitch Decks is a design and consulting agency working with international startups and technology companies.

We help clients raise investment through investor presentations, combining business thinking, storytelling, and design. We work directly with founders, C-level executives, and investors. Our clients are international startups and tech companies.

We are currently looking for a Middle-Senior Web/Graphic Designer who can create investor-ready, enterprise-level visuals and keep quality consistently high across presentations, brand assets, and web design tasks.

What We’re Looking For

Strong portfolio
Senior-level visual taste and confident execution
Understanding of typography, composition, spacing, color, and design trends
Ability to work with business content and make it easy to scan
Attention to detail, consistency, and clean files
English level enough to understand business context

Nice to Have

Keynote / PowerPoint / Google Slides experience

Data visualization skills (charts, metrics, tables)

Agency experience or working with international clients

Presentation design (sales, corporate, investor)
Brand identity experience (logos, guidelines, templates)
Understanding of startup/tech ecosystem
Web design in Figma (landing pages, websites)
Graphic design tasks (brand assets, visuals for social media, templates, docs)

Collaboration Format

Full-time or part-time (to be discussed)
Remote collaboration format

Requirements:

English — upper-intermediate and higher (speaking and writing)

Time management skills

Analytical mindset

Ability to work in a team-based environment

A systematic approach to problem-solving

Familiarity with Microsoft Office solutions or similar (Word, Excel)

Will be a plus:

Work experience in technical support

Experience with databases and SQL

Experience with HTTP requests and data interchange file formats (such as JSON and XML)

Familiarity with log analysis and containerized environments

Familiarity with product development life-cycle

Experience with ticketing systems (Zendesk, Jira)

Familiarity with iOS, iPadOS

Familiarity with any programming language

Experience with any Unix-influenced systems

Responsibilities:

Monitoring and investigating alerts

Investigating issue reports:

including reproduction, log analysis, and so on;

including investigation of anything related to systems that TW develops (Client app, BFF, and SDI).

Test fixes (requires API calls and/or testing on the front-end app).

Communication with clients via JIRA and teams.

Attendance of support meetings (1~2 per day)

We are looking for a Middle/Senior Frontend Developer to join an international Web3 product team.

Tech Stack

• Angular 19
• TypeScript
• PrimeNG

• RxJS, signals, modular frontend architecture

   

Required Experience

• 3+ years of commercial experience in Web3
• Hands-on experience with blockchains:
  • Ethereum, Solana (EVM & non-EVM)
• Deep understanding of:
  • Wallet integrations (MetaMask, WalletConnect, Phantom, etc.)
  • Signing, transactions, gas/fees, RPC providers
  • On-chain ↔ off-chain interaction patterns
• Strong experience working with APIs & SDKs:
  • Integration of external product SDKs
  • Working with REST / WebSocket APIs

  • Understanding of API contracts, versioning, and error handling

     

API & Integration Focus

• Integration of new products and services via APIs and SDKs
• Ability to quickly understand third-party SDKs and documentation
• Building abstraction layers over APIs for scalable frontend architecture

• Collaboration with backend teams on API design and improvements

   

English & Communication

• English level: B2 or higher
• Experience working in an international team

• Clear communication with product, backend, and design teams

   

What We Expect

• Strong frontend architecture and system thinking
• Ability to work independently and own features end-to-end
• Team player mindset
• High attention to UX/UI details

• Clean, maintainable, production-ready code

   

Nice to Have

• Experience with DeFi products (DEX, swaps, limit orders, dashboards)
• Experience with React and understanding of cross-framework frontend patterns
• Real-time data handling (WebSockets, streams, live pricing)
• Performance optimization for complex Web3 UIs

• Code reviews

   

What You’ll Get

• Real Web3 products, not experiments
• Integration-heavy frontend with APIs & SDKs
• International team and async culture
• Impact on architecture and product decisions

Uklon — IT company that develops a leading ride-hailing service. The Uklon team enhances one of the major infrastructures in Ukraine and other markets on a daily basis, thereby ensuring interaction between drivers and riders. We are expanding our business by entering new countries and markets

We create a high-load product with ambitious technological challenges, latest innovations and non-trivial moves behind. Our work framework is to test new hypotheses, push our ideas using the latest tech stack.
Let’s drive the industry together!

Join us as a Senior Administration Recruiter (non tech)

What we offer specifically for this position:
• access to all necessary sourcing tools (at the expense of the company)
• opportunity to maintain and improve your sourcing and recruiting skills, we do not stand still, we develop and learn — always keep up-to-date
• support for your ideas and initiatives
• no micromanagement and unnecessary bureaucracy
• a lot of interesting work and no trackers, we are result-oriented
• you will influence the development of the product you use yourself and see the results of your work
• close cooperation with an internal motivated customer, we work as a team
• close cooperation with the Employer Brand Manager
• regular performance & salary review
• annual bonus upon fulfilment of company goals
We understand all the pains of modern recruitment and know how to make your daily working routine a really exciting and driving process)

How exactly you can influence the development of the company:
• ensuring high-quality and timely recruitment in the Administration Direction (Ukraine and other countries)• full cycle recruiting process using standard and non-standard recruitment methods
• integrated project approach to work on vacancies
• providing a high level of service at all stages of the recruitment process
• determining the best ways to search, finding non-standard and effective ways to hire perfect match candidates
• building and establishing business contacts in a professional environment to attract the best experts
• prompt and high-quality maintenance of the ATS system
• research and analysis of labour markets
• participation in projects to increase staff loyalty, internal corporate work
• participation in other HR projects of the company
• participation in the development of the employer’s brand in the labour market

Challenges for 3 months:
• introduction to recruiting processes
• recruitment of perfect match candidates in accordance with the agreed deadlines in Operation and Administration Direction
• prompt and high-quality maintenance of the ATS system
• research and analysis of labour markets (if necessary)
• ensuring timely recruitment of personnel for the product launch in new countries (if necessary)
• search for new and non-standard methods of sourcing and selection

To achieve the results, you will need:
• 5+ years of experience in recruiting non-tech specialists
• experience in ensuring a high-quality full cycle of the recruitment process
• high level of communication skills
• ability to build an effective search strategy and form a recruitment funnel with relevant candidates
• skills of successful use of all necessary methods, standard and non-standard tools and resources for searching for specialists
• successful mastery of various interview techniques
• effective negotiation skills
• successful experience in closing niche and complex vacancies
• experience of working with different markets (Ukraine, Europe, Caucasus countries, etc.) will be an advantage
• result orientation, analytical skills
• Upper-Intermediate+ level of English

How do you manage your working hours?
• you determine a convenient time for yourself; however, in order to be efficient, we have business hours from 11:00 a.m. to 04:00 p.m.
• 20 days off for personal needs and 10 days off due to illness (with remuneration)
• day off on your birthday as a gift from the Company
• day off for blood donation

How will you level up your skills at Uklon?
• internal knowledge sharing, mentorship programs, and training for soft & hard skills
• professional certifications for experts
• corporate library and subscriptions to information resources
• personal/team learning budget
• corporate discounts and сompensation for English lessons
• long-term training program for managers

Care and support:
• medical insurance in Ukraine
• paid therapy sessions with Pleso
• providing our soldiers in the Armed Forces with gear and medical supplies
• gamification, gifts, giveaways and partner discounts
• sports events and corporate team buildings
• wellness programs with emotional well-being workshops
• relaxing massage weeks in the office
• promo codes for Uklon rides

Regular Sport Activities:
• Uklon Football – weekly
• Uklon Online & Offline Yoga – weekly
• corporate discounts and partial compensation for sports activities

Corporate social responsibility
Since 2014, Uklon has been actively supporting the Ukrainian army and volunteer community. We are a long-term partner of the Come Back Alive Foundation and, since 2022, have provided monthly financial support to the Serhiy Prytula Foundation. We also regularly organize and contribute to fundraising efforts, focusing on drones — so they fight, not people.

To engage the Uklon rider community in charity, we’ve added one-time and recurring donation features to the app.

If you're looking for a dynamic and ambitious product company focused on growth and global expansion, passionate about cutting-edge technologies, and eager to reveal your inner drive — join Uklon team!

Before applying for an open position at Uklon, please read the https://careers.uklon.net/zgoda-ua">Terms of Personal Data Processing and Protection for Candidates. By submitting your personal data, including the information contained in your resume, you consent to the processing of your personal data in accordance with these Terms.

 

*We value every application and aim to provide feedback within 7 business days. If you haven’t received a response - don’t worry: it simply means there wasn’t a match with the position this time.

If you don’t see an email from us - please check your Spam folder or other inbox tabs. Sometimes our messages end up there.

Thank you for choosing Uklon. See you soon!

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

TECHNOLOGY STACK

Microservice architecture, Java 21, Spring Boot 3.4+, PostgreSQL, MongoDB, Kafka, Google Cloud Platform, Kubernetes

RESPONSIBILITIES

• Development of new business initiatives, an extension of existing ones
• Taking an active part in improvements and optimizations to the systems
• Resolve technical problems, critical thinking on the development approach
• Be part of a cross-functional team with end-to-end responsibility for the result

REQUIREMENTS

• 3+ years of commercial development experience using Java-related technologies
• 1+ years of working experience with API development
• Hands-on experience with microservice architecture
• Ambition to write high-quality code covered with unit tests
• Solid debugging and troubleshooting skills
• Proactive and result-oriented mindset
• Strong problem-solving skills
• At least Upper-Intermediate English level

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Delasport — Implementing Technological Solutions Here and Now

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

RESPONSIBILITIES

• Participate in test automation framework development, configuration, and maintenance
• CI jobs/pipelines configuration
• Backend and Frontend tests development and maintenance
• Automated test results analysis
• Participate in feature team daily life

REQUIREMENTS

• At least 2+ years of automation experience in Java
• OOP knowledge
• Experience with Selenium WebDriver
• REST API knowledge
• CI jobs/pipelines configuration (Jenkins)
• Windows CMD knowledge
• Excellent knowledge of Git
• Basic experience with databases (SQL Server, MongoDB)
• Experience with Postman or any of the API testing tools
• Agile and Scrum understanding
• Good understanding of QA processes and SDLC
• Upper-intermediate English level

NICE TO HAVES

• Experience with JUnit and Spring Boot
• Integration testing experience
• Basic Linux shell knowledge
• Basic knowledge of Docker
• Experience with microservice architecture

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

We are looking for a CRO Manager to help build and optimize web funnels that attract users and boost activation rates. In this role, you will collaborate with analytics, development, and product teams to make a real impact on key user journeys. You will have the freedom to experiment with A/B tests, analyze data through tools like Google Analytics and Hotjar, and bring your ideas to life.

About the product: We have created a social networking web platform that’s genuinely changing how people connect in Tier-1 markets: 1 million users across the USA, Canada, and UK trust us for meaningful relationships that go beyond surface-level matching! Since 2020, we have been the platform for people seeking real connections. Our users enjoy 24/7 communication, seamless content sharing, and a completely ad-free experience. We have found our sweet spot in performance and intuitive design that keeps people engaged and actually connecting with each other.

So, you will be part of an ambitious journey toward our clear goal: becoming one of the Top-5 international social networking platforms globally. We are already succeeding in our current markets, and now we are ready to bring that same thoughtful approach to worldwide scale. Your work will help millions of people find genuine connections. Are you in?

Know someone perfect for this role? Recommend a candidate and receive a $1000 bonus!

In this role, you will

• Analyze website pages and funnels to identify potential areas for improvement
• Support the creation and optimization of landing pages together with the team
• Assist in planning and running A/B tests (from hypothesis to analysis)
• Work with web analytics tools (e.g., Tableau or similar) to understand user behavior
• Contribute to generating data-driven hypotheses for improving conversion rates
• Participate in competitor and user research to better understand audience needs
• Collaborate with user acquisition, product, and development teams

It’s all about you

• 1+ year of experience in CRO, product, digital marketing, design or a related field
• Basic understanding of CRO principles and UX/UI fundamentals
• Comfortable working with data and are motivated to grow your analytical skills
• Hands-on experience with web analytics tools (e.g., Google Analytics, Hotjar, or similar)
• Interested in A/B testing and experimentation, and eager to deepen your expertise in this area
• Proactive, curious, and open to learning
• Manage your tasks effectively and prioritize in a dynamic environment
• An English level of B2 or higher (both written and spoken)

Would be a plus

• Experience with A/B testing tools (e.g., Optimizely, VWO)
• Familiarity with product metrics (CR, retention, activation)
• Experience working with landing pages or performance marketing

What we offer

Care and support:

• 20 paid vacation days, 15 sick leave days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Maternity recovery support allowance
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule
• Modern equipment or depreciation of your own tools

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events

Hiring Process

• Intro call
• Interview with Hiring Manager
• Test Task
• Final Interview
• Reference check
• Offer

Due to the rapid growth of our iGaming product, we are opening the Head of Product position to lead further development and scaling.

Requirements

• 3+ years of experience in iGaming (casino, betting) as Head of Product or Senior Product Manager
• Deep understanding of the iGaming market, user behavior, and business models
• Experience with product analytics, A/B testing, and UX research
• Experience managing cross-functional teams and Agile processes
• Experience implementing innovative solutions that impact key product metrics
• Strong analytical mindset, strategic thinking, and leadership skills
• English level Upper-Intermediate+
• Experience working in Mexico or LATAM is a plus.
• Knowledge of Ukrainian or Russian is a must.

Responsibilities

• Develop and implement product strategy in alignment with company business goals
• Manage the full product lifecycle (from idea to launch and scaling)
• Analyze market trends and competitive landscape in iGaming to implement best solutions
• Manage a team of product managers, designers, and analysts
• Optimize user experience (UX/UI) and improve key metrics (LTV, Retention, GGR)
• Collaborate with developers, marketing, BI analysts, and other departments
• Monitor product KPIs, conduct A/B testing, and work with analytics
• Implement new gaming mechanics, bonus systems, payment solutions, and features
• Manage product P&L, control budget, and cost efficiency
• Develop and scale existing platforms and implement advanced technologies
• Develop and implement product strategy to ensure product growth in line with business goals
• Optimize user experience (UX/UI) to improve engagement and conversion
• Drive growth of key metrics (Retention, LTV, GGR, ARPU, reduce Churn Rate)
• Coordinate product managers, analysts, designers, and developers
• Implement new gaming mechanics including features, bonus systems, and payment solutions
• Analyze market and competitors to identify innovative solutions and best practices
• Monetization and P&L optimization, including profit control, budget management, and ROI
• Maintain flexibility and adapt quickly to market and user behavior changes

Why you should join us:

• You will have the chance to influence the product and assemble a team that fits your vision.
• Absence of micromanagement, hierarchy, fast decision-making speed.
• Competitive salary and incentives for your contribution and result.
• Our main working schedule: 10:00 - 19:00 (UTC+2), fully remote plus coworking space payment worldwide.
• The opportunity to participate in the company's internal events: open negotiations and product meetings.
• Attending top conferences around the world.
• Perks such as paid sick leave and vacations, plus additional day off in honor of your birthday.
• Investment in both hard skills and personal skills.

Binariks is actively looking for a motivated Sales Assistant to support the CEO in managing administrative, operational, and sales-related tasks to maximize efficiency.

What We’re Looking For:
 

• At least 1 year of experience in Lead Generation IT outsourcing company
• Good understanding of the IT market
• Intermediate English and higher
• Proactiveness, motivation, and honesty are a must
• Result orientation and ability to provide results in the short term
• Good prioritization abilities, time management and self-organization skills

• Ability to multitask and attention to details

   

Your Responsibilities:
 

• Generating business leads primarily through outbound channels
• Attracting and converting prospects into leads
• Building up effective communications with prospects via social media (LinkedIn, email, sometimes calls)
• Searching and analyzing information on potential or existing customers and markets
• Actively participating in identifying new markets and directions
• Working with cold email automation tools
• Working with CRM daily
• Making fundamental research of the companies and contacts within the focus markets and target companies
• Preparing presentations, conducting market research

About the Role

We are looking for a Linkbuilder to focus on executing backlink strategies in iGaming.

This role is for someone who knows how to build links at scale, find real placements, and understands what actually works in the iGaming niche.

You will work closely with management, but your main focus is execution and results.

What You Will Do

• Build backlinks for iGaming projects (casino, sportsbook, affiliate sites)
• Find and secure placements on relevant websites
• Negotiate prices and placements with webmasters
• Maintain and grow a database of websites and contacts
• Ensure link quality 
• Track placed links and report results
• Test new linkbuilding approaches and sources

What We Are Looking For

• 1+ years of experience in linkbuilding or off-page SEO
• 1+ Experience in iGaming / gambling / betting niches 
• Understanding of link types 
• Ability to find real sites and avoid low-quality spam
• Experience with outreach and communication with webmasters
• Strong attention to detail and ability to work with volume
• Ability to work independently and hit targets

Nice to Have

• Existing database of websites or contacts
• Experience working with multiple GEOs
• Experience with Ahrefs / Semrush / similar tools

What We Offer

• Remote full-time 
• Stable flow of tasks and dedicated budget for linkbuilding
• Work in the iGaming niche with high growth potential
• Opportunity to grow into SEO / Linkbuilding Lead
• Direct impact on results 

Customer

Our customer is a leading Swedish telecommunications company, recognized for delivering innovative large-scale technology solutions across complex infrastructure environments. Sweden’s telecom sector is known for its advanced networks, high-speed connectivity, and pioneering role in 5G development. The company operates internationally, serving millions of users and partnering with global technology leaders to drive digital transformation.

Project

We are developing a centralized portal to streamline and automate product documentation creation and management. This platform serves as a unified service, enabling teams to generate, organize, and maintain comprehensive documentation libraries with ease. By combining document management with process automation, it improves operational efficiency and minimizes human error throughout the documentation lifecycle.

Key Technologies: Python (Django), AngularJS, Kubernetes, CI/CD, Jenkins

Requirements

• 2+ years of experience working with Python
• Experience with CI/CD pipelines and related tools
• Understanding of backend development principles and RESTful APIs
• Front-end development experience, including component-based architecture
• Knowledge of relational databases and data modeling concepts
• Familiarity with testing practices for both frontend and backend applications
• Basic understanding of cloud environments and deployment processes
• Strong Intermediate (B2) level of English or higher

WILL BE A PLUS:

• Experience with AngularJS
• Knowledge of JavaScript and TypeScript

Responsibilities

• Contribute to technical solutions and write maintainable, high-quality code
• Develop new features and components, assist with refactoring, debugging, and software maintenance
• Participate in peer code reviews and follow established engineering practices
• Perform unit and integration testing to ensure software reliability
• Assist in analyzing requirements and preparing feature designs
• Create and maintain technical documentation
• Join conference calls and meetings with the Customer when required
• Be an active member of the SAFe Agile team, participating in estimation, grooming, and planning sessions

Copywriter (CRM / Email)
 

About the Role

We are looking for a Copywriter to create content for CRM campaigns (email, push, SMS). You will work with templates, adapt texts for different offers, and support marketing communications.
 

Responsibilities

• Write email campaigns (sport / casino / promo).
• Prepare push and SMS texts.
• Adapt content for different campaigns and offers.
• Create A/B test variations.
• Work with templates and guidelines.
• Implement edits based on feedback.
• Support content localization for different GEOs.

Requirements

• 1–2 years in copywriting (digital / CRM / email / SMM).
• Experience writing engaging or sales-driven texts.
• Understanding of basic copywriting principles (CTA, structure, headlines).
• Basic marketing knowledge (offers, audience, funnel).
• Ability to write clearly and concisely.
• English C1.

Nice to have:

• Experience with email campaigns or performance content.
• Additional languages.
   

Tools: Google Docs / Notion / Figma, task trackers.
 

KPIs

• 95% tasks delivered on time.
• 1–2 rounds of revisions.
• Clear, structured, error-free texts.
• Consistent tone of voice.

Working Conditions

• Remote work.
• Flexible start of the working day.

Project Description

Our Client is the Enterprise Worldwide Company. The product you will be working with, provides management and data processing/handling capabilities for networks of the clients scientific lab equipment such as microscopes, etc.

Job Description

5+ years of experience as BA
Excellent written and verbal English communication
Experience with API
Skills in analyzing and documenting requirements
Ability to work independently, organize proper stakeholder management, and own BA processes workflow
Excelent knowledge of requirements decomposition (Epics definition, User stories, Tasks)
Experience with leading a team of BAs

Nice to have
Technical background
Experience working with Japanese client

Job Responsibilities

Your goal will be to transfer business needs to highly detailed technical requirements.
You will work closely with the client to understand all the requirements and the technical side of existing solutions. In most cases, you will work with stakeholders , who will provide you with information about the current solutions and new requirements.

Communicating with the client on a regular basis
Transforming business requests into consistent requirements specifications for the team
Requirements gathering and prioritization with the team
Preparing documentation, including user stories, and functional/non-functional requirements.
Managing the product backlog, including requirements management, prioritization, traceability, verification, and validation