Jobs at Djinni

We're looking for a highly organized and proactive person to help us curate unforgettable travel experiences for our community.

This is a part-time role for someone who enjoys coordinating events, building relationships with partners, and making sure every detail is taken care of.

What you'll do

• Research unique and high-quality group trips, retreats, and travel experiences around the world.
• Identify and communicate with tour operators, travel partners, and local organizers.
• Negotiate terms and coordinate logistics.
• Manage participant registrations and collect deposits.
• Oversee all organizational details before and during each trip.
• Coordinate communication with travelers and ensure a seamless experience.
• Support and engage our community around 3-4 trips per year.

We're looking for someone who

• Has experience working at an event agency, business community, members club, or similar organization.
• Is an excellent organizer with exceptional attention to detail.
• Is comfortable communicating and negotiating with international partners.
• Can manage multiple moving parts and keep projects on track.
• Is proactive, resourceful, and enjoys solving problems.

Nice to have

• Experience coordinating international events or travel.
• Background in hospitality, community management, or event production.

We are looking for a proactive and experienced Senior Microsoft 365 Infrastructure/Platform Engineer to join our team and help operate, maintain, and continuously improve our Microsoft 365 platform in a large-scale enterprise environment. 

Our client is a leading European online car marketplace, connecting car buyers and sellers across the continent. The platform serves over 30 million monthly users and operates across 18 countries, making it one of the largest and most trusted digital marketplaces for vehicles in Europe.

Responsibilities:

• Operate, administer, and continuously improve Microsoft 365 enterprise services.
• Manage and optimize Microsoft 365 components, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, and Microsoft Entra ID.
• Automate administrative tasks and operational processes using PowerShell and Microsoft Graph.
• Plan and execute Microsoft 365 tenant migrations, consolidations, and decommissioning projects.
• Provide 3rd Level Support by analyzing and resolving complex Microsoft 365 platform issues.
• Act as a technical point of contact for the User Services team, providing guidance and troubleshooting support.
• Drive Microsoft 365 and Entra ID cleanup initiatives related to post-merger integration activities.
• Reduce operational backlog by identifying recurring issues and implementing sustainable improvements through automation, documentation, and process optimization.
• Create and maintain technical documentation, operational procedures, and platform standards.
• Collaborate with cross-functional teams and stakeholders to ensure reliable and scalable Microsoft 365 services.

Requirements:

• 5+ years of professional experience as a Microsoft 365 Engineer.
• Proven experience administering and operating Microsoft 365 in large enterprise environments supporting thousands of users.
• Strong expertise with: Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Microsoft Entra ID (including Enterprise Applications and App Registrations)
• Strong PowerShell scripting skills for automation.
• Hands-on experience with hybrid environments, including Active Directory and Microsoft Entra Connect.
• Experience planning and delivering Microsoft 365 migrations, tenant consolidations, and tenant decommissioning projects.
• Experience with M&A, carve-out, or post-merger integration initiatives.
• Strong analytical and problem-solving skills with a structured, solution-oriented approach.
• Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders.
• Upper-Intermediate level of English

Nice to Have:

• Experience with Microsoft Graph API.
• German language skills.
• Experience driving platform modernization and technical debt reduction initiatives.
• Experience building scalable automation and operational improvements.
• Ability to take ownership, proactively identify improvement opportunities, and drive initiatives independently.
• Experience working in complex enterprise environments with multiple stakeholders.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We're looking for a Lead / Principal Data Engineer with deep hands-on expertise in the Microsoft Azure data ecosystem and a strong background in modernizing enterprise data platforms

Responsibilities

• Lead the design and implementation of modern cloud data platforms.
• Build scalable and reliable data pipelines.
• Drive modernization initiatives across enterprise data solutions.
• Mentor engineers and promote engineering excellence.
• Improve platform performance, automation, and reliability.
• Introduce AI-assisted development practices where appropriate.
• Collaborate with architects, engineers, and business stakeholders.
• Own technical decisions and lead by example.

Skills Required

• 8–12+ years of hands-on Data Engineering experience.
• Strong expertise in the Microsoft Azure data ecosystem.
• Extensive experience with Databricks, Spark, Delta Lake, Azure Data Factory (ADF), Azure Synapse, Azure SQL, and SSIS.
• Strong Python and SQL skills.
• Proven experience designing scalable data platforms and large-scale data pipelines.
• Hands-on experience modernizing and migrating legacy data platforms to modern cloud architectures.
• Deep understanding of data modeling and enterprise data architecture.
• Experience implementing modern engineering practices, including AI-assisted software development.
• Ability to translate business requirements into scalable technical solutions.
• Strong communication and stakeholder management skills.
• Leadership mindset with the ability to mentor engineers and drive technical initiatives.

We run both  AI Girlfriend and AI Influencer Platforms.

 We've been working with SEO agencies and weren't always happy – so it's time to hire someone internally who leads and manages our products with full focus and 100% in our interest.

What we're looking for:
* Highly experienced Senior SEO Manager in competitive niches (Tier 1)
* Capable of leading an SEO project
* Technical SEO – we run a Next.js site, this is not WordPress
* Combination of White / Grey / Black Hat SEO
* Link building for adult products (AI Girlfriend)
* Experience with PBNs (top competitors are using them)
* Competitor analysis
* Bonus: Automation expert
* Bonus: Parasite SEO

What we offer:
* Base salary + SERP-based success compensation
* Ukrainian + German team (English / Ukrainian speaking)
* Agile, motivated team of around 15 people
* Lead the SEO project for AI Girlfriend Product 2 years old, 55 DR)
* Lead and build up SEO for AI Influnecer from the ground up (new)
* Work directly with the founders

We are looking for a Senior Full Stack Developer who operates at Tech Lead level.

This role focuses on architecture ownership, technical decision-making, and team leadership in complex e-commerce and SaaS products.

Format: Remote (candidates located in Ukraine or Europe)
Company: 3DVisual Studio
Company type: Product
Salary: up to 5000$ gross
English level: B2+

Core Requirements & Tech Stack

• 5+ years of commercial experience with PHP (Laravel)
• 3+ years of experience with React
• Experience with Magento / Shopware / WooCommerce (at least 2 years)
• 2+ years in a Lead / Tech Lead role
• Strong experience in system architecture design
• Experience with high-load / scalable systems
• Strong knowledge of APIs, performance, and security
• Experience with legacy code and refactoring

Responsibilities

• Analyze and improve system architecture (includes creation of diagrams and documentation)
• Make and validate technical decisions
• Lead developers and ensure delivery quality
• Conduct code reviews and enforce best practices
• Communicate with stakeholders and third-party integrations

Projects We build:

• SaaS platforms
• 3D configurators
• E-commerce solutions

👉 Complex logic, integrations, and performance-critical systems

Company Benefits

• Cooperation via FOP Accounting support provided by the company (if needed)

For full-time cooperation:

• 15 days of paid vacation
• 5 paid sick days
• Paid public holidays
  
  Interview Process

HR Interview→Technical Interview→ Deep Technical / Architecture Interview→ Final Interview

Important
We are looking for a technical leader with an ownership mindset who can effectively collaborate with team members.

Job Description

Join the Wix security team as a SOC Analyst and help protect our global platform. This role focuses on incident analysis, threat hunting, and security automation within our large-scale, hybrid-cloud environment. You'll work alongside security experts to defend against modern threats.

Key Responsibilities

• Incident Management: Manage the full incident lifecycle from detection to resolution.
• Security Automation: Build and maintain SOAR playbooks to reduce manual work and improve detection.
• Threat Hunting: Proactively hunt for threats across our networks and endpoints using a hypothesis-driven approach.
• Team Collaboration: Partner with Incident Response and Engineering to enhance our security posture.

Requirements

• 1+ years of experience in the cyber security field (e.g., SOC, incident response, or similar security roles).
• Hands-on expertise with modern security tools like SIEM, EDR, and SOAR.
• Strong investigative skills with a deep understanding of core cybersecurity concepts.
• Experience securing complex hybrid-cloud environments (AWS, GCP, or Azure).
• Excellent analytical and communication skills.
• Willingness to cover occasional off-hours shifts as part of our 24/7 follow-the-sun team.
• Relevant security certifications (e.g., GIAC, HTB CDSA, THM SAL) are a plus.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 4,400 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate and evolve in non-traditional ways. We operate in collaborative, high-performing teams, building cutting-edge products and leveraging AI to redefine how our users create, manage and grow their dreams online.

Although we're already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

Job Description

Join the Wix security team as a SOC Tech Lead and help protect our global platform. This role focuses on incident analysis, threat hunting, and security automation within our large-scale, hybrid-cloud environment. You'll work alongside security experts to defend against modern threats.
Key Responsibilities

• Lead the shift's operational success by managing all assigned tasks and overseeing the team's working schedule.
• Incident Management: Manage the full incident lifecycle from detection to resolution.
• Security Automation: Build and maintain SOAR playbooks to reduce manual work and improve detection.
• Threat Hunting: Proactively hunt for threats across our networks and endpoints using a hypothesis-driven approach.
• Team Collaboration: Partner with Incident Response and Engineering to enhance our security posture.

Requirements

• At least 2 years of experience in the cyber security field (e.g., SOC, incident response, or similar security roles).
• Hands-on expertise with modern security tools like SIEM, EDR, and SOAR.
• Strong investigative skills with a deep understanding of core cybersecurity concepts.
• Experience securing complex hybrid-cloud environments (AWS, GCP, or Azure).
• Excellent analytical and communication skills.
• Willingness to cover occasional off-hours shifts as part of our 24/7 follow-the-sun team.
• Relevant security certifications (e.g., GIAC, HTB CDSA, THM SAL) are a plus.
• Successful candidates will be required to undergo a background check.

About Wix

Wix makes it possible for anyone to succeed online. 

Since 2006, we've grown to around 4,400 employees in 22 countries, launched over 40 products, and serve over 299 million users and their visitors worldwide. 

At Wix, we push you to innovate and evolve in non-traditional ways. We operate in collaborative, high-performing teams, building cutting-edge products and leveraging AI to redefine how our users create, manage and grow their dreams online.

Although we're already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.

We're proud to be an equal opportunity company. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.

We're seeking a Senior Game Designer to join our team, which is dedicated to crafting the studio's first-ever original IP and video game. We believe the universe we are creating is one bursting with limitless potential, and we want you to help us broaden and utilize it.
Relevant experience in mid-core games (not casual, not match-3 or puzzle games, but full-scale games, preferably shooters or MOBA games) .
Relevant experience in mid-core games (not casual, not match-3 or puzzle games, but full-scale games, preferably shooters or MOBA games) - is a mandatory requirement.

DAILY RESPONSIBILITIES

• Documenting an innovative design for systems and features that follow the game direction. 
• Create and maintain detailed design documentation to effectively communicate concepts, requirements, and implementation details to team members.
• Collaborate with engineers to implement gameplay systems, providing clear specifications and iterating based on technical constraints.
• Taking ownership of features/systems of the game.
• Balance and tune gameplay systems using data-driven approaches.
• Build and iterate on gameplay prototypes to validate design concepts before full implementation.
• Help identify technical pitfalls and challenges in our designs, offering possible solutions or alternatives.

BASIC QUALIFICATIONS

• At least 5+ years of professional experience in a similar role, preferably in titles such as Shooters or Action RPGs, with melee combat.
• The ability to take the lead of a creative element of the game, communicate with all parties involved, gather feedback, and sink their teeth into it until it's finished. 
• Openness to receiving and giving feedback about your work.
• Excellent communication and teamwork skills, the ability to work effectively with cross-disciplinary teams, and an openness to change and experimentation.
• Ability to include others in the design process.
• Fluent in English (written and spoken).
• A high level of digital literacy and the ability to adapt to new software and tools (Confluence, Jira, etc.) 
• Passion for games and a good sense of humor are appreciated!

PREFERRED QUALIFICATIONS

• Experience in working with Unity Engine.
• A good knowledge and familiarity with the various game maker disciplines, coding, animation, game physics, 3D Art, etc.
• Has shipped games with a multiplayer focus.
• Fluent in Ukrainian (spoken).

About the project:

We are pivoting our product from an isolated point tool into a high-scale LLM-driven dictation and reporting platform. Our goal is to become the ultimate backend orchestrator for medical reporting, allowing any third-party frontend (used by radiologists and AI agents) to plug into our ecosystem.
We are adopting a pragmatic, fast-paced development philosophy: building a high-functioning MVP to validate the market, capture user dictation data, and route it efficiently to our backend.

A new team member will be in charge of:

• Architect the MVP: Own the design of fast, reliable, and cost-effective services that can be easily adapted or rewritten as the platform scales.
• Backend Orchestration & Integrations: Drive connectivity between our platform and core medical and audio backend systems, including Dolby, medical Viewers, and PowerScribe.
• Data Capture & Security: Build a secure data-capture mechanism from the browser using a Zero-Trust API network browser captioning concept to intercept and aggregate user dictation.
• Database Migration: Lead the design and execution of migration strategies across multiple distinct database environments.

• Frontend Integration: Build flexible reporting panels and integrate dictation modules (via Iframes or custom components).

   

Does this relate to you?

• Senior-level experience in Backend development (.NET) with solid Frontend capabilities (React).
• Integration Expert: Proven track record of connecting disparate third-party APIs, handling WebSockets, audio streaming, or LLM data pipelines.
• Healthcare Expert: Strong experience with the healthcare domain and tools as PowerScribe, HL7, medical viewer etc.
• Browser Internals: Deep understanding of browser APIs, network capturing, security protocols, and potentially Iframe communication/Chrome Extensions.
• Database Agnostic: Strong experience handling complex data migrations across different database management systems (SQL and NoSQL).
• At least B2 level of English

• AI Tool Proficiency: Comfortable leveraging AI-assisted development tools (e.g., Claude, Cursor, or LLM APIs) to accelerate delivery and improve code quality.

   

Nice to Have

• Experience with speech-to-text or LLM orchestration frameworks.

We are looking for a UBT Specialist who will be responsible for creating, testing, and scaling organic traffic through social media platforms.

We are seeking someone with a strong understanding of content, trends, and viral formats, who can quickly generate ideas, turn them into engaging videos, and validate hypotheses through hands-on testing.

What you'll do

• Research and generate viral ideas and content “hooks”
• Write scripts for short-form videos (TikTok / Reels / Shorts)
• Create and prepare accounts for publishing content
• Publish and test different content formats
• Analyze performance metrics: views, CTR, conversions
• Identify winning content angles and scale successful formats
• Coordinate with video editors and assign editing tasks
• Ensure content quality and performance standards
• Prepare basic performance reports
• Occasionally edit videos independently when needed

What we're looking for

• Experience in UBT, organic traffic, affiliate marketing, or content production
• Strong understanding of how TikTok / Reels / Shorts algorithms work and how content goes viral
• Ability to generate and test ideas quickly and at scale
• Strong skills in writing short, engaging video scripts
• Basic understanding of analytics (what works and why)
• Independence and initiative in day-to-day work
• Ability to work in a fast-paced, high-testing environment

What would be a plus

• Experience in video editing
• Ability to identify trends and adapt content accordingly
• Experience managing multiple accounts simultaneously
• Understanding of virality principles and audience retention

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 paid vacation days
• 15 paid sick days
• 5 paid days off
• Benefit bar

Light Apps Group is looking for an experienced ASO & ASA Specialist to lead growth across a portfolio of mobile apps utility products. 🚀 You’ll own the full cycle of store optimization and Apple Search Ads, driving installs and scaling visibility across diverse verticals!

Location: Warsaw. Office / Hybrid

Format: Full-time

Seniority: Middle+, Senior
 

What you'll do

• Optimize app store presence (metadata, visuals, keywords) for multiple iOS and Android apps
• Plan and run A/B tests to boost conversion rates
• Manage and scale ASA campaigns, including CPP usage
• Analyze performance (CPI, ROAS, LTV, retention) and report insights
• Conduct competitor and keyword research
• Work cross-functionally with marketing, product, and design teams
• Monitor trends, maintain compliance, and test new strategies
   

What we're looking for

• 3+ years of experience in ASO and ASA
• Proven track record optimizing app listings and paid campaigns
• Experience with CPP (iOS) and CSL (Google Play)
• Strong data skills and familiarity with analytics/attribution tools
• Ability to manage multiple apps in different markets
   

What we offer

• A fast-growing environment with minimal bureaucracy
• Support for professional development
• 15 paid vacation days
• 15 paid sick days
• 5 paid days off
• Benefit bar

We are looking for a proactive and experienced Senior Microsoft 365 Engineer on a senior level to join our team and help operate, maintain, and continuously improve our Microsoft 365 platform in a large-scale enterprise environment. You are a self-driven professional with strong technical expertise, a passion for automation, and a proven track record of delivering sustainable solutions instead of temporary fixes. You proactively identify opportunities for improvement, take ownership of complex initiatives, and collaborate effectively with stakeholders across the organization

Requirements for the candidate:
Several years of professional experience as a Microsoft 365 Engineer.
Proven experience operating, administering, and continuously improving Microsoft 365 in complex enterprise environments supporting several thousand users.

Strong expertise in:
- Microsoft 365
- Exchange Online
- Microsoft Teams
- SharePoint Online
- OneDrive for Business
- Microsoft Entra ID (including app registration and Enterprise applications)
- Strong PowerShell skills to automate reoccurring tasks.
- Hands-on experience with hybrid environments, including Active Directory and Microsoft Entra Connect.
- Experience with M&A, carve-out, or post-merger integration projects.
- Experience planning and executing complex Microsoft 365 migrations, tenant consolidations, and tenant decommissioning projects.
- A structured and solution-oriented approach with a strong focus on quality.
- Excellent communication skills with the ability to explain technical concepts to non-tech stakeholders.
- Fluent English, both written and spoken. German is a plus.

Candidate responsibilities
- Operate and support Microsoft 365 enterprise services.
- Support the existing team in administering and continuously improving the Microsoft 365 platform.
- Administer, troubleshoot, and optimize Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
- Automate administrative processes using PowerShell and Microsoft Graph.
- Plan and execute complex Microsoft 365 tenant decommissioning projects.
- Act as point of contact for our User Services team, providing technical guidance and assisting with the troubleshooting of issues affecting the Microsoft 365 platform.
- Analyze and resolve complex technical issues as part of the 3rd Level Support team.
- Create and maintain technical documentation, standards, and operational procedures.
- Collaborate with stakeholders across teams
- Drive Microsoft 365 and Entra ID cleanup activities related to post-integration technical debt, (ex: distribution lists, shared mailboxes, SharePoint sites, Teams, and access-related objects)
- Drive Microsoft 365 related backlog reduction by analyzing recurring support patterns, resolving prioritized issues, and turning repeatable requests into automation, documentation, or sustainable platform improvements

Kiss My Apps is a platform company that brings together 7 product verticals, 30+ AI-first products, 100M+ users, and its own ecosystem of analytical, payment, and marketing solutions.
 

KMA products are global leaders in utilities, lifestyle, and health & fitness niches—including AI Remodel, Printer, Botan, Lumetica, and more. These products hold Top 1 spots in the App Store and meet the needs of a community spanning hundreds of millions of people.

Our pace is our competitive advantage. KMA grows at least 3x year-over-year, and we are looking for a Treasury Manager who is ready to build treasury processes with us.
 

Briefly about the role: We are actively scaling and currently building our Treasury function within the Finance department. This role is for an autonomous specialist who will coordinate daily liquidity management, monitor banking operations, and ensure seamless payment execution. We are looking for a proactive professional with strong critical thinking skills, capable of analyzing financial risks, working in a fast-paced environment, and taking full ownership of their domain.
 

Your responsibilities:

• Liquidity management: managing bank accounts and controlling international payments (SWIFT/SEPA) across group companies.
• Transaction accounting: monitoring account balances, handling fund transfers, and categorizing payments within IT-Enterprise.
• Bank relations: interacting with foreign financial institutions and payment providers, maintaining bank accounts, and preparing responses to KYC/Compliance requests.
• Payment services support: monitoring card balances in alignment with the DevOps team and promptly resolving technical payment discrepancies.
• Process optimization: analyzing bank fees, automating payment reconciliation, and participating in the improvement of the company's payment infrastructure.
   

What we expect from you:

• 2+ years of experience in finance or treasury.
• Practical experience working with international SWIFT and SEPA payments.
• Experience interacting with foreign banks and payment systems.
• English proficiency: B1-B2 level (confident command of professional terminology).
• Advanced experience with Excel / Google Sheets (handling data arrays and treasury reporting).
• Basic experience with ERP systems. Readiness to work with IT-Enterprise (we provide training, manuals, and team support).
• Adaptability, strong critical thinking, keen attention to detail, and accountability for results.
   

This role is for you if you are looking for:

• Work with international infrastructure: an opportunity to manage payment processes for a large product IT business and coordinate bank accounts across foreign jurisdictions.
• Transformational experience: a position in a new team where you set up treasury processes and participate in researching new financial solutions.
• Full ownership: freedom in decision-making without micromanagement and rigid bureaucracy, where the final result depends entirely on your autonomy.
• Dynamic pace: a culture where decisions are made quickly, and your ideas regarding automation and cost optimization are promptly implemented.
   

We offer:

• Your choice of work format: fully remote from anywhere in the free world, as well as access to one of our offices if desired (Kyiv, Warsaw).
• Conditions that allow you to focus on performance: competitive compensation matching your skills and experience. We also provide necessary hardware regardless of your work format and location.
• Career growth through action: 80%+ of all leads at Kiss My Apps were switchers just 2–3 years ago. Your impact here is not defined by years on a resume—it is defined by how fast you learn, take responsibility, and drive ownership of your career.
• Team activities: we offer online yoga classes twice a week.
• Growth and professional development: we host internal English speaking clubs with native speakers, as well as opportunities to present at internal and external events by Kiss My Apps. Additionally, you will have an annual budget covering up to 50% of professional conferences, educational events, and workshops.
• Additional flexible benefits: an annual fixed budget allowing you to choose what to cover: 50% of health insurance, psychotherapy, sports, or dental care. We also offer 40 days of paid time off and sick leaves without being tied to specific dates.
• Stability in times of war: we provide everyone with everything needed for uninterrupted work, systematically support the Defense Forces, and contribute to Ukraine's recovery initiatives.
• Networking that drives you forward: access to events by Netpeak Group and more.
   

What the hiring process looks like:

• Intro call with a recruiter
• Test task
• Technical interview with the Head of Treasury
• Final interview with the CFO
   

If you want to manage international payment processes without bureaucracy and directly impact the bottom line — let’s launch the future together!

TodaPay is an international fintech company operating in the digital payments and financial infrastructure space across multiple jurisdictions. We support high-growth payment operations with multi-currency transactions, crypto payments, and complex corporate structures.
We are looking for a detail-oriented and proactive Accountant to join our Finance team and support core accounting operations, financial reporting, payroll processing, and coordination with external accountants and auditors across jurisdictions.

Requirements
Experience
• 3+ years in a Business Analyst or Systems Analyst role
• Required: experience in fintech, payment systems, or banking
• Experience with payment processes: acquiring, processing, PSP/PayFac — preferred
• Participation in Agile/Scrum teams: grooming, planning, retrospectives

Technical Knowledge
• Proficiency in BPMN 2.0, UML (Use Case Diagram, Sequence Diagram, Activity Diagram)
• Understanding of the transaction lifecycle: auth → capture → settlement → reconciliation
• Knowledge of dispute resolution and chargeback processes (Visa / Mastercard rules)
• Experience with REST API documentation: reading, writing, testing via Postman / Swagger
• Basic understanding of PCI DSS scope, AML/KYC requirements in the context of payment systems
• Proficiency with tools: Confluence, Notion, Jira/Linear, Miro/Lucidchart

Personal Qualities
• Systems thinking: sees the process as a whole, not just within the scope of a task
• High attention to detail in specifications and edge cases
• Proactive: asks the right questions, doesn't wait for a ready-made spec
• Clear written and verbal communication in English
• Comfortable at the intersection of business and technology; doesn't shy away from developer
conversations

Responsibilities
Requirements & Documentation
• Gathering business requirements from stakeholders: commercial, risk, compliance, merchants
• Writing functional specifications, user stories, and acceptance criteria (Definition of Done)
• Modeling business processes in BPMN 2.0 notation — AS-IS and TO-BE
• Maintaining and updating product documentation in Confluence / Notion

Payment Processes
• Describing and optimizing payment flows: authorization, clearing, settlement, refunds, chargebacks
• Analyzing and documenting transaction routing logic and waterfall strategies
• Gap analysis during platform consolidation and merchant migration
• Supporting integrations with acquirers and PSP providers via REST API / ISO 8583

Team Collaboration
• Active participation in grooming, sprint planning, UAT, and demos
• Close collaboration with Product Owner, developers, and QA
• Communication with compliance/risk on regulatory requirements (PCI DSS, AML/KYC)
• Preparing training materials for operations teams and merchants

Nice to have
• Understanding of high-risk market specifics and regulatory constraints
• Knowledge of financial messaging protocols (ISO 8583/ISO 20022)
• Hands-on experience describing and automating rolling reserves and dispute management processes
• Participation in consolidation or re-platforming projects in fintech

We offer 

• Opportunity to work in a fast-growing international fintech company
• Professional growth opportunities alongside with company 
• 24  paid vacation days per year and 5 paid sick leave days per year
• 10 Public holidays days 
• An opportunity to work full remote or hybrid flexibility 
• Collaborative and friendly team 
• Professional education budget after 6 months working in the company 
• Birthday gift bonus for all our employees

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications, and regulatory technologies.

We are looking for a Ad Operations specialist to join our team!

Requirements:

- Experience in Media Buying, Ad Operations, Account Management, or a related operational role within the digital advertising industry

- Understanding of Meta Ads and Google Ads ecosystems and their operational workflows

- Understanding of the advertising account lifecycle, including account limits, restrictions, bans, replacements, account health, and risk management

- Ability to work confidently with spreadsheets, operational data, and reporting systems

- Ability to manage multiple operational tasks and priorities in a fast-paced environment

- Strong attention to detail and a high level of accuracy when handling account-related and financial data

- Basic understanding of advertising infrastructure and campaign launch processes

- Strong problem-solving skills and a proactive approach to operational challenges

Will be plus

- Experience working with Agency Accounts

- Experience working within Media Buying teams

- Experience interacting with advertising account providers

- Understanding of account farming processes and supporting infrastructure

- Knowledge of Meta and Google platform policies, restrictions, and anti-fraud systems

- Experience working with CRM systems, dashboards, tracking tools, and reporting platforms

- Understanding of top-up processes, billing, spend tracking, and account management workflows

Responsibilities:

1. Operational Support of Advertising Accounts

Manage and support advertising accounts across Meta and Google platforms throughout their full lifecycle. Monitor account statuses, spending limits, restrictions, bans, replacements, and overall operational stability. Coordinate account issuance, maintain account availability for clients, and ensure the timely resolution of infrastructure-related issues affecting advertising activity.

2. Client Communication and Operational Support

Serve as the primary operational point of contact for clients. Support clients with account-related requests, top-ups, replacements, account availability, troubleshooting, and day-to-day operational matters. Ensure smooth communication between clients, providers, and internal teams while maintaining a high level of service and responsiveness.

3. Provider Interaction and Account Coordination

Coordinate with advertising account providers regarding account allocation, replacements, limits, account quality, operational incidents, and ongoing maintenance. Build and maintain effective provider relationships to ensure stable account supply, fast issue resolution, and continuity of client operations.

4. Monitoring of Operational and Financial Processes

Maintain accurate records related to advertising account activity, including top-ups, balances, spending activity, withdrawals, and account utilization. Support internal reporting processes and ensure data accuracy across spreadsheets, dashboards, tracking systems, and operational financial records.

5. Media Buying Ecosystem Support

Provide operational support related to media buying workflows and advertising infrastructure. Assist clients and internal teams with account-related questions, platform restrictions, operational risks, account health, and advertising execution processes across Meta and Google ecosystems.

6. Internal Process Optimization

Identify operational inefficiencies and contribute to the development of scalable internal processes related to advertising account management, provider coordination, reporting systems, and client operations. Participate in ongoing improvements of operational workflows and infrastructure.

7. Cross-Functional Collaboration

Work closely with Business Development, Operations, Finance, Product, Support, and external partners on matters related to advertising account operations and client infrastructure. Coordinate operational initiatives, resolve cross-functional issues, and support continuous improvements across teams.

What are the conditions and bonuses?

- An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

- Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

- Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

- Laptop & all necessary equipment for work according to the ecosystem standards;

- Paid vacations, personal events days, days off;

- Paid sick leave;

- Medical insurance;

- Referral program enjoy cooperation with your colleagues and get the bonus;

- Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

- Free internal English courses;

- Sport benefit;

- Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

- Company events, team buildings.