Jobs at Djinni

We are looking for a PPC Specialist to launch, manage, and scale paid advertising campaigns in the CS2 skins niche.
 

Responsibilities:

• Launch, manage, and scale paid advertising campaigns across multiple platforms
• Analyze traffic performance and optimize campaigns based on ROAS and CPI
• Independently source, test, and purchase creatives (banners, videos, other assets)
• Research, test, and scale new traffic sources and ad placements
• Continuously test hypotheses and scale profitable campaigns
   

Key Requirements:

• Ability to set up advertising accounts from scratch (account structure, tracking, pixels, conversions)
• Strong skills in Google Ads — 60% primary focus (Search, Display, Video/YouTube)
• Solid experience with Meta Ads (Facebook / Instagram) — 40% focus
• Hands-on experience with traffic analytics and performance optimization (ROAS/CPI-driven)
• Independent sourcing and purchasing of creatives (banners, videos) for campaigns
• Media buying experience on niche and gaming-related platforms, including:
  • Esports tournaments and events
  • Gaming communities and forums
  • Discord servers
  • Twitch streamers and gaming influencers
  • Other gaming-related ad placements
• Ability to independently find, research, and test new traffic sources
• Experience in gaming, esports, skins, or digital goods niches
• Understanding of CS2 audience behavior and monetization funnels
• Experience scaling high-volume performance campaigns

About the company

Mabrook is a product company building a next-generation social platform. Our goal is to combine everything a modern user needs in one product: entertainment, booking, and a marketplace.

We are a team of around 30 people, distributed across Europe and the UAE.

We're looking for a Go developer to build new features and microservices for the platform.

Responsibilities

• Develop new features and microservices in Go
• Write unit and integration tests
• Participate in code reviews
• Maintain and improve existing codebase
• Work with databases (PostgreSQL, Redis)
• Integrate with other services (REST API, gRPC)

Required Skills

• 2+ years of commercial experience with Go
• Knowledge of Go web frameworks
• Experience with PostgreSQL (writing queries, basic migrations)
• Experience with Redis (caching)
• Understanding of Clean Architecture principles
• Experience writing tests (testify)
• Basic experience with Docker
• Basic experience with GCP

Nice to Have

• Experience with Cassandra, MongoDB or other NoSQL databases
• Experience with message brokers (Kafka, RabbitMQ)
• Knowledge of OpenTelemetry or other observability tools
• Experience with Kubernetes (GKE)
• Experience with JWT / OAuth 2.0
• Experience with gRPC

Tech Stack

• Go 1.22+, pgx
• PostgreSQL, Redis
• Docker, Kubernetes (GKE)
• GitLab CI/CD
• GCP (Cloud Storage, Cloud SQL, etc.)
• OpenTelemetry

Benefits

• Competitive salary based on experience and skills
• 20 paid vacation days
• Sick leavesHealthy work–life balance
• Family-first culture
• Flexible work schedule
• Professional growth and development opportunities

About the Project

Our client is one of the world’s largest professional services networks, delivering audit, consulting, tax, and advisory services to a majority of Fortune 500 companies, leading financial institutions, and rapidly growing enterprises.

The project is currently in an early phase, with more details to follow. The primary focus will be on designing and scaling modern data platforms within a cloud-based environment.

⸻

Role Overview

We are looking for a Data Architect with strong expertise in Azure and Databricks to design robust, scalable, and high-performance data architectures for enterprise-level solutions.

⸻

Key Responsibilities
• Design end-to-end data architecture and data platforms
• Define data models, standards, and best practices
• Work with Azure ecosystem (including Databricks)
• Collaborate with engineering teams to implement scalable solutions
• Ensure performance, reliability, and security of data systems
• Provide architectural guidance across multiple data initiatives
• Work closely with stakeholders to align technical solutions with business needs

⸻

Requirements (Must-have)
• 9+ years of experience in data / software engineering
• Strong experience in data architecture design
• Hands-on experience with Azure
• Solid experience with Databricks
• Strong background in data engineering / big data solutions
• Experience designing scalable data platforms
• English level C1+

⸻

Nice to Have
• Experience in enterprise or consulting environments
• Experience with large-scale distributed systems
• Background in regulated industries (finance, etc.)

⸻

What We Offer
• Fully remote work
• Opportunity to work with top-tier global clients
• Influence on architecture and strategic decisions
• Long-term engagement

Company: German E-Commerce BI Solutions Provider
Engagement: Part-time to start, with clear expansion potential

About Us

We are a German-based provider of Business Intelligence solutions for the e-commerce sector. Our mission is to enable data-driven decision-making for online businesses through scalable data architectures, robust analytics pipelines, and actionable insights.

To strengthen our data team, we are looking for a hands-on Data Engineer who enjoys building reliable data pipelines and working at the intersection of engineering and analytics.
 

Your Role

As a Data Engineer, you will design, build, and maintain scalable data pipelines and data models that power our BI and analytics solutions for e-commerce clients. You will work closely with analytics, product, and business stakeholders to ensure high data quality and availability.

This role starts as a part-time engagement with strong potential to grow into a larger scope as the collaboration evolves.
 

Responsibilities

• Design, develop, and maintain robust data pipelines using Python
• Transform and process data using Pandas DataFrames
• Write and optimize complex SQL queries (SQL proficiency is a core requirement)
• Build and maintain data workflows using orchestration tools (e.g., Dagster or similar)
• Work with cloud data warehouses (e.g., Amazon Redshift or similar technologies)
• Ensure data quality, reliability, and performance across pipelines
• Collaborate with BI and analytics teams to translate business requirements into technical solutions
• Continuously improve data architecture and engineering best practices
   

Must-Have Qualifications

• Minimum 4 years of professional experience with Python, including extensive hands-on experience with Pandas
• Strong, production-level SQL skills (natural prerequisite for the role)
• Solid understanding of data modeling and ETL/ELT processes
• Experience building and maintaining data pipelines in a professional environment
• Ability to work independently in a part-time setup and take ownership of deliverables
   

Nice-to-Have

• Experience with Amazon Redshift
• Experience with Dagster
• Experience with other SQL dialects beyond Redshift
• Experience with orchestration tools such as Airflow or similar
• Background in e-commerce, BI, or analytics-driven environments
• Familiarity with cloud-based data architectures
   

What We Offer

• Flexible part-time engagement with scalability toward a larger role
• Remote setup
• High impact in a growing e-commerce BI environment
• Opportunity to shape and improve modern data architecture
• Collaborative, pragmatic, and engineering-focused culture

Hi! We are Liven. We develop a global ecosystem of products that help people gain self-observability and steer away from negative thoughts, patterns, and behaviors on their personal journey.

Inside our ecosystem:

• Self-discovery companion — an app that helps 2.5M users build a deeper relationship with themselves. It’s a space for self-exploration through AI coaching, mood trackers, sound practices, and bite-sized learning.
• Online Coaching — sessions with certified experts to navigate complex life situations.
• Supplements — for physical recovery and bodily support.

Liven is a company for the curious. We are driven by curiosity — an inner need to ask questions, dig deeper, and never stop in the face of the unknown. We are passionate about creating products and solutions that truly help. Our entire culture of experimentation exists to find better ways to support and guide people on their self-discovery journey.

We’re looking for a Content Producer to own the full content cycle, from idea to final production, across our app and Apple Podcasts.

Challenges you’ll meet

• End-to-end content production: planning, shooting, and editing video, text, and audio content
• Contractor management: maintaining a database of content creators and coordinating their work across formats
• Video content strategy development: defining themes, formats, and styles aligned with audience needs and product goals
• Planning and organizing shoots
• Ensuring content quality across all stages: pre-production, production, and post-production
• Managing shooting schedules and timelines
• Analyzing content performance and identifying improvement opportunities
• Cross-functional collaboration with product, marketing, content, and design teams to align with business strategy
• Researching trends and generating innovative content ideas
• Optimizing workflows, documenting processes, and maintaining up-to-date documentation

Your professional qualities

• Experience working with a variety of content formats (video, text, audio)
• Ability to evaluate content performance (including platforms like YouTube, Meta, etc.)
• Experience in analyzing market trends, user behavior, and content performance using relevant tools
• Solid background in content creation
• Hands-on experience in video production and adapting content for different platforms
• Strong writing and storytelling skills
• Good sense of visual aesthetics and awareness of current content trends
• Creative thinking and ability to generate fresh ideas

💪🏻What will you enjoy most about being at Liven?

• Culture of Curiosity: a place for explorers who embrace the unknown and achieve stellar results even when there’s no playbook.
• Growth through Impact: your professional evolution is directly tied to the value you bring to the product and the business.
• Global Impact: develop a product that supports the mental well-being of millions of users worldwide every day.
• Trust and Ownership: the freedom to act, coupled with high responsibility for the outcome.
• Expert Community: access to professional clubs, specialized training, a knowledge base, and a library for your continuous learning.
• Space for Focus: autonomous offices in Kyiv and Warsaw with breakfasts, lunches, lounge areas, walking pads, and massage chairs.
• Sports Community: a running club, yoga, boxing, rock climbing, and functional training to keep you energized.
• Medical Insurance and a stable social package.
• Well-being Program: We care about the mental health of our team as much as we care about our users.
• Support during the war: we provide conditions for stable work and contribute to Ukraine’s recovery together.

Still on Day 1: A Constant Expedition

We’ve reached a scale we’re proud of, but inside, we keep the “Day 1” spirit — constantly asking questions, testing hypotheses, and adapting to new contexts. If you are driven by new challenges and want to empower the team with your vision, let’s connect.

Fuel your curiosity at Liven 🔎

Location: Remote (Poland)
Employment Type: b2b
Project Duration: April 2026 – July 2026
Experience Level: 4+ years

Overview
We are looking for a Fullstack Developer with strong backend expertise in Python and FastAPI, along with a good understanding of modern development practices, security, and infrastructure.

Key Requirements

• Solid commercial experience with Python, particularly FastAPI
• Proven experience designing and working with REST APIs
• Strong knowledge of PostgreSQL and relational database design
• Experience with authentication and authorization standards (OAuth2, OIDC, RBAC, SSO)
• Hands-on experience with Docker and Kubernetes
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI or similar)
• Understanding of software supply chain security (artifact validation, signature verification, compliance checks, sandboxing)
• Ability to work with cloud, on-premise, or hybrid environments

Nice to Have

• Frontend experience with React, TypeScript, Next.js, or similar SPA frameworks

Tech Stack
Python, FastAPI, REST APIs, PostgreSQL, Docker, Kubernetes, CI/CD

Responsibilities

• Design and develop fullstack features across backend and frontend layers
• Build and maintain backend services using Python (FastAPI)
• Develop scalable data models and system architecture
• Implement secure authentication and authorization mechanisms
• Integrate security practices into the development lifecycle
• Collaborate with DevOps and infrastructure teams to ensure stable and reliable deployments

Location: Warsaw, Poland (hybrid model)
Employment Type: b2b
Project Duration: long-term
Experience Level: 6+ years

Overview
We are looking for a Senior Fullstack Developer with strong hands-on experience across both backend and frontend. The role requires deep expertise in modern Java, microservices architecture, and solid frontend development skills.

Key Requirements

• Strong commercial experience as a Fullstack Developer (backend-only profiles are not considered)
• Senior-level engineer with a hands-on approach (not a managerial role)
• Proven track record working on large-scale systems
• Excellent English communication skills

Backend & Architecture

• Strong experience with Java (versions 17–21, modern approach)
• Solid knowledge of Spring Boot 3.x and microservices architecture
• Hands-on experience with Kafka (event-driven systems)
• Strong SQL skills, especially with Oracle
• Experience with Redis or similar technologies
• Understanding of Domain-Driven Design (DDD)

Frontend

• Experience with Node.js and TypeScript
• Solid experience with Angular (SPA development)
• Strong understanding of frontend architecture and best practices
• Experience building and maintaining Single Page Applications
• Webpack (nice to have)

Security

• Good understanding of web application security principles
• Practical experience with OAuth2 and OIDC
• Familiarity with identity management solutions (nice to have)
• Awareness of OWASP standards

DevOps & Tooling

• Git (required)
• Kafka (required)
• CI/CD: GitLab CI (required), Jenkins (nice to have)
• Maven (nice to have)
• Docker and Kubernetes (nice to have)
• Tools: IntelliJ, VS Code
• Jira and Confluence – working experience

Additional Nice to Have

• Python
• Experience with AI-assisted development tools

Methodologies

• Agile (Scrum, Kanban)
• DevOps mindset
• Experience working in distributed international teams

Soft Skills

• Strong communication and teamwork skills
• Analytical thinking and problem-solving ability
• Proactive and results-oriented mindset
• Ability to work independently on complex tasks
• Continuous learning attitude

Tech Stack
Java (17–21), Spring Boot, Microservices, Kafka, DDD, Node.js

Responsibilities

• Design, develop, and maintain scalable fullstack applications
• Build and enhance microservices-based architecture
• Contribute to frontend development using modern frameworks
• Ensure high code quality, performance, and security
• Collaborate with cross-functional teams in an Agile environment
• Participate in code reviews and technical discussions
• Take ownership of features from concept to delivery

Location: Wrocław, Poland (hybrid, preferred 1–2 days per week in the office)
Employment Type: b2b
Project Duration: long-term
Experience Level: 4+ years

Overview
We are looking for a Senior Software Engineer / Tech Lead with strong Angular expertise and leadership experience. This role combines hands-on development with team coordination and technical ownership.

Key Requirements

• Strong commercial experience with Angular (Senior level)
• Proven background as a Tech Lead or Senior Developer with leadership responsibilities
• Solid understanding of software architecture, clean code principles, and design patterns
• Experience working in Agile/Scrum teams
• Upper-intermediate or higher English level (both written and spoken)
• Strong sense of ownership and accountability

Nice to Have

• Full-stack experience with .NET
• Experience working on enterprise-level systems
• Previous collaboration in international environments
• Exposure to energy, utilities, or industrial domains

Tech Stack
Angular, Agile, Scrum

Responsibilities

Technical Leadership & Delivery

• Ensure high-quality code and adherence to best practices across the codebase
• Review and approve pull requests focusing on performance, maintainability, and security
• Evaluate and challenge technical and business decisions to achieve optimal outcomes
• Identify and communicate potential risks proactively

Team Leadership

• Take ownership of the technical delivery in collaboration with stakeholders
• Define scope and requirements, especially during initial project phases
• Ensure timely delivery aligned with agreed estimates and quality standards
• Mentor and support team members in their day-to-day work
• Distribute tasks and coordinate team activities
• Proactively address and resolve team conflicts
• Share progress updates with other Tech Leads and the Architect

Agile & Collaboration

• Facilitate Agile ceremonies: daily stand-ups, estimations, refinements, sprint planning, retrospectives, demos
• Work closely with QA, UX, and occasionally Mobile teams to ensure end-to-end delivery quality
• Maintain transparent communication with all stakeholders

ABOUT COMPANY
We are a 7-figure/month DTC health supplement 7-figure/month brand. We move fast, work async, and make every creative decision based on data. The team is lean, the output is high, and the bar is set accordingly.

THE ROLE

You'll build and own the UGC creator pipeline from scratch — sourcing, briefing, and managing 25+ active creators producing performance ad content for Meta and Google campaigns.

This is not a social media manager or casting agent role. You sit between creative strategy and production — you understand why UGC works in paid ads, how to brief creators so content doesn't look like an ad, and how to use performance data to improve what gets made next.
 

WHAT YOU'LL BE DOING

— Source and qualify UGC creators across TikTok, Instagram, Billo, JoinBrands, Insense, Fiverr, Bounty, Whop
— Build and maintain a creator database of 25+ active creators — diverse in age, demographic, lifestyle, and persona 
— Write clear, detailed creator briefs: hook direction, key message, CTA, tone, do's/don'ts, reference examples 
— Manage full production pipeline: brief → delivery → revisions → handoff to editing team 
— Track creator status in CRM (brief sent / content received / revisions / approved)
 — Work with Head of Growth and Head of Creatives to feed performance data back into content direction 
— Flag high-performing creators for deeper partnerships (retainer, exclusivity, more volume) 
— Target: 125+ raw videos delivered in the first month
 

WHAT WE'RE LOOKING FOR

— 1+ year of proven experience sourcing and managing UGC creators — not learning on the job — Existing creator network or personal contacts — you come in with a pipeline, not starting from zero 
— Strong brief-writing skills — clear, actionable instructions that non-professional creators actually understand
— Organized enough to manage 25+ creator relationships simultaneously without dropping balls 
— Familiar with UGC platforms: Billo, JoinBrands, Insense, Fiverr, Bounty, Whop 
— Performance-oriented mindset — content is a means to a business outcome, not an aesthetic exercise
 

Strong bonus:

— DTC / ecom experience — health, wellness, supplements, or beauty — Understanding of Meta Ads performance creative and how UGC performs in feed ads 
— Experience with AI-generated UGC tools (HeyGen, ElevenLabs)
 

COPMPENSATION & SETUP 

— $10,000/month ($5,000 base + $5,000 performance bonus tied to KPIs) 
— Fully remote
— Full-time
— Creator GEOs: USA, Canada, UK, Australia 
— English-speaking markets only
 

HIRING PROCESS

Screening → Test task (creator brief + source 5 real creators) → Final interview with Head of Growth + Founder → Reference check + Offer
 

Why This Role

— You're building the system from day one — not inheriting someone else's mess 
— Real creative strategy backing you up — briefs come with direction, not guesswork 
— Performance culture — output and results matter more than hours online 
— Budget flexibility for exceptional candidates 
— Growth phase — $2.6M/month in spend and scaling

Ready to build the creator engine behind a 7-figure brand? Let's talk.

• 1+ years of experience in development
• Strong knowledge of Javascript and TypeScript
• Strong knowledge of Angular
• Strong analytical and problem-solving skills
• Experience working with RxJS ,NgRx ,signals, and new angular syntax template
• Confident AI prompting, understanding of LLM principles (Context window, RAG, System prompts)
• Experience working with AI coding assistants (Cursor, Claude Code, GitHub Copilot)
• Good understanding of asynchronous and reactive programming
• Confident working with the Git version control system
• Understanding of GraphQL

• Intermediate level of English

   

Would be a plus:

• Experience working with React
• Experience working with Websockets

• Experience building large-scale SaaS platforms supporting millions of users.

   

Responsibilities:

• Build features and systems with attention to detail and performance.
• Own end-to-end development, from conception to production.
• Engineer not only solutions but also tools to understand the problem.
• Work closely with cross-functional stakeholders to deliver a world-class product.

• Identify and implement improvements to our existing systems.

   

About the project:

Project management platform. With the help of own API, it’s possible to do multiple integrations with communication, sales, analytics and other applications that are used by co-workers on a daily basis.

We are looking for a frontend engineer to improve the beautifully crafted product that helps millions of people to enjoy their remote work! You will be responsible to deliver production-ready functionality in a cross-functional team and will be able to reach millions of people with your best effort and working time as part of a multinational team of highly skilled developers.

About us:

We are a team of highly-skilled developers who share a common passion for the work we deliver. Our vision for software development starts with a thorough analyze of our customer's needs that allows us to integrate the functionality of coding into a solid architecture that will ultimately result in business success.

Our developing services are tailor-cut to suit the individual needs of our clients, and we deliver optimal results whether you are a business with ever changing goals or an established company that is looking into a product that can streamline day-to-day operations.

Requirements:

• 5+ years of commercial experience in software development
• Experience of Microsoft 365, SharePoint or Graph is a strong plus
• Basic knowledge and experience with Azure technologies is a plus
• Strong communication English is a must
• Strong desire to learn AI tools is a must
• Solid understanding of OOP/OOD
• Good knowledge of SOLID design principles
• Good knowledge of relational DB concepts
• Solid understanding of our core technologies (C# (.NET Core), REST API’s)
• Basic understanding and experience with Docker is a plus
• Knowledge of Blazor is a plus
• Knowledge of .NET reflection is a plus
• Motivated, determined and independent engineer
• Problem solving skills

• Strong communication skills is a must

   

Work conditions:

• 100% remote work (full time)
• Variety of technology
• Contract work

Code&Care — is a successful full-stack development company, which provides clients with high-quality development assistance worldwide.

Now our team has a position for .NET Developer.

Requirements:

• Strong expertise in the .NET Framework (pre-.NET Core versions)
• Proficiency in Visual Basic .NET (VB.NET) for legacy codebases
• Experience with Windows Forms (WinForms) and/or WPF for UI development
• Familiarity with object-oriented design principles and patterns
• Solid debugging and problem-solving skills

• Upper Intermediate level of English
• Ability to work independently and as part of a cross-functional team

What the company offers:

• Constant and interesting work with foreign clients
• Flexible working hours
• 50% cost compensation of sports, English lessons
• Annual paid 30 days vacation and paid sick days
• Medical insurance policy

Responsibilities:

• Altering and improving ongoing projects
• New products development
• Code documentation

📍 Uzbekistan (office) / Remote
💼 Full-time

We are looking for an experienced AI Engineer to work on real-world AI solutions, focusing on LLM-driven systems, automation, and production-ready AI applications.

Responsibilities:

• Develop and deploy AI/ML solutions with a focus on LLM-based systems and automation workflows
• Build and optimize ML pipelines for real-world applications
• Work with large-scale datasets and model training
• Integrate AI solutions into production environments
• Contribute to system design and AI architecture
• Run experiments and evaluate new approaches in applied AI
• Collaborate closely with engineering, product, and business teams

Requirements:

• 4+ years of experience in AI / ML / Data Science
• Strong Python skills
• Hands-on experience with TensorFlow / PyTorch / HuggingFace
• Practical experience with LLMs, NLP, or Generative AI
• Understanding of ML pipelines and MLOps
• Experience deploying models into production
• Solid foundation in algorithms and mathematics

Nice to have:

• Experience building AI products or automation solutions from scratch
• Experience with AI agents
• Familiarity with vector databases and RAG architectures
• Experience integrating AI into business workflows

What’s offered:

• Work on applied AI solutions with real business impact
• Strong engineering and research environment
• Opportunity to influence architecture and technical decisions
• Remote work format (with an option to work from an office in Uzbekistan)
• Participation in international AI projects

PROJECT: We are building 4connection – a modern, feature-rich messenger combining group messaging, interest-based communities and serious dating/matching features. Think Telegram meets thoughtful matchmaking – with accessibility, youth protection and strong encryption built in from the start. The Rust backend handles message routing, user matching algorithms, group management, API and the web presence. This is a client-commissioned project with a clear product vision.

REQUIREMENTS: 1+ years of experience in C, C++ or another systems-level language. Understanding of memory management (stack vs. heap, pointers, ownership concepts). Basic knowledge of network programming (TCP/IP, WebSockets, HTTP). Interest in learning Rust – we will train you, supported by AI-assisted development with Claude. Clean, readable, maintainable code is non-negotiable. Experience with Git and Linux. Good English skills (reading and writing).

NICE TO HAVE: Any Rust experience (even personal projects). Experience with async programming (Tokio, epoll, io_uring). Experience with matching algorithms or recommendation systems. Knowledge of Firebase integration. Experience with accessibility standards or youth protection regulations.

RESPONSIBILITIES: Implementing the backend architecture under direct guidance of the technical lead. Building message routing, group management and user matching systems. Implementing interest-based and dating match algorithms. Building the persistence layer and REST/WebSocket API. Integrating with Firebase and third-party services. Collaborating closely with Android and iOS developers on API design. Writing testable, documented code that any equivalent specialist can take over immediately.

WE OFFER: Fully remote work. A small, focused core team of 4 developers – no corporate overhead. Direct collaboration with an experienced technical lead who mentors rather than manages. AI-assisted development with Claude as a fixed part of the workflow. The chance to shape a backend architecture from the ground up. Clients will be released as open source – you are building something visible. Fair compensation, long-term collaboration. Nextcloud and Redmine for collaboration – open-source tooling.

Tech Stack: Rust, Tokio, Axum/Actix-Web, Firebase, Linux, Git, Redmine, Nextcloud

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.